Pieminister in Stoke-on-Trent

I just want to start by saying, the food here is incredible. But I cannot come here any more times without leaving a review. It's the third time in the last 6 weeks that we have been here (because we love the food) but EVERY time the female waitress is so rude, arrogant and brings the whole experience and atmosphere down. Such a shame as everything else in here is lovely. We have highlighted this to the manager, but thought a review is the correct way to get the message heard. Hopefully some customer service training can put this waitress back on a happy path. Keep up the good work with the food. Will still return just because the food is of a great standard.

Pie crusts too hard. Filling was mush. Hard to discern the filling despite having a chicken pie. Meal warm, not hot. Service was very good.

Would love to say I had a nice meal but wasn't given the chance. The place is open till 5pm but was informed they stop serving hot food at just after 4 pm! What's all that about. I like the brand but this is not on,nobody wants a cold pie! Put the customer first!

Went for a pie with my family today. Even though the Restaurant was very busy. We got served very quickly. The pies we had were amazing and the Restaurant was very clean and tidy. Will definitely be back for some more pies 👍😂

First time visit and doubt would visit again. Ordered a pie, mash and peas but came luke warm. Staff not very attentive and more interested in chatting with each other. Asked if food could be heated and staff member just shrugged shoulders and walked away.

Always look forward to eating here. Great tasting pies and very friendly service. This was a pretty damp day but the food warmed us up and was delicious.

Fabulous pies served piping hot Friendly staff Plenty to choose from Would highly recommend a visit

Not happy with our food the pie was not hot, mash was cold and mushy peas were a solid blob on top first visit and will not return.

Excellent service, and my ‘Moolin Rouge’ pie was the best pie I’d had in years. Very tasty with plenty of meat. I would recommend Pieminister to anyone.

First time visit - pie was probably the best pie I have ever tasted- pie,mash and peas for £10.95 - brilliant value - choice of about 10 pies - service quick and efficient - we will certainly go back !

Shared a meal here with my son after visiting the Monkey Forest. Situated within a lovely outlet village, serving a range of Pie and Mash. Service was amazingly quick and meals were tasty. Had to chase them for my peas though, which was a little disappointing, and I am not a fan of grabbing a table and ordering within the shop or at a bar.

Nice eatery who do various pie fillings,with mash,peas and gravy,if you wish ,the price of that for 2 will come to around £20. Tea and soft drinks available, and you can sit outside, good,prompt service.

I'm a pie fan and really enjoyed Pieminster. It's a solid meal. My wife and son aren't as big a fans. They have no desire to so back and hence the 4 rating. Worth a go.

Went on the spur of the moment while walking around the area, we both had the Moolin Rouge Pie (Mothership the full works), which is pie on top of the mash with the mushy peas on top, with gravy and cheese, it was outstanding, will return when in the are to try a different pie, service was quick and very polite.

Very busy but quick friendly service. Moo pie was outstanding, lovely mash, minted peas, great gravy, was all so delicious. For me personally I would also get a separate jug of gravy but that's my choice. Faultless and great value.

We ordered the pie mash , peas and gravy , the pies were ok a bit hard on the crusts , there wasn’t much steak in both pies , the thing that spoilt the meal was the price of a can of pop £2 each And the tables are not wiped around the edges, my hubby moved from the table and all his white t shirt was covered in gravy that was on the table edge , I can say I’ve been but won’t go again

Brought one of their pies and took in into Trentham Gardens to eat. The pie (with additional gravy) was fantastic and eaten in the beautiful Trentham Gardens was a perfect end to the day. Knife, fork and serviette all supplied so no messiness encountered.

A gluten-free vegan pie AND a gluten free Peroni! Thank you Pie-minister. Gravy was phenomenal. Would be a 5 for some gluten-free mushy peas!! (I know never satisfied lol!) Please put them in shops.

Staff were very helpful when we arrived, we ordered three pies, which arrived very quickly. We all enjoyed our pies, which were really nice and very filling. Great service, great food and value for money-well done.

Great shopping experience and finishing for late lunch here. The various pies with mushy peas cheese. Etc were delicious and extremely filling.

Felt rushed throughout.Arrived and asked whether we sit and orders are taken. Told that we have to order inside. No menus on tables so each had to get up and go in to have a look.Food arrived promptly but as soon as husband finished eating the lady took his plate despite two of us still eating. When we had finished she took our plates. Moments later when my husband finished his coffee she took his cup - again despite two of us still drinking our drinks.We felt incredibly rushed. The lady waitress stood in the doorway watching us (whilst picking food from her teeth - mask worn under chin).£28 and we were only there 20 mins before finishing and feeling rushed off.Nice food but absolutely not worth £28!

Pie Minster Trenthan is a great place to eat, friendly staff good food , what's not to like . Mother ship every Time for me. Chris is the man at this place great gay great food.

When the order arrived, the bags were open. We were fries and a drink short. The food was Luke warm. The pastry on my pie was really hard and wasn’t as nice as I can make myself. The minted peas tasted weird, as if they’d used synthetic mint flavouring. The mashed potato portion was tiny. I won’t be going back! Waste of money.

Had some takeaway pies from Pieminister Trentham. Absolutely wonderful pies. Friendly staff and recyclable packaging with simple heating instructions that made our evening. Thanks.

Simply the best veggie/vegan pie EVER (Mooless Moo), lovely mash, peas and the gravy was sublime. I would highly recommend.

Popped by as we had visited the monkey forest nearby. The shopping village itself was heaving for a weekday, but luckily we managed to squeeze onto one of the last remaining outdoor tables. Track and trace in place. Lovely lady on the door. Some seating under cover with small heaters. We unfortunately missed out on the last one of these due to the one way system, which with 2 little ones wasn't ideal.However, food arrived in less than 5minutes. Mash and gravy was nice. My chicken pie was INCREDIBLE. The nicest pastry..so crispy. I need to find another of these somewhere closer to home. Lush! Really liked their 5% PieMinister lager too.

We usually buy pies here to take home, but this time we decided to dine in.The place was pretty empty and we waited to be seated as instructed. It is clear that the staff here either don’t like each other much, or they lack communication skills.We were told to sit in one seat, then asked if we could move by another, rather rude waitress. We told her we’d been told to sit where we were and she mumbled something under her breathe.The same rude woman took our order, and it was clear she had no idea of the products sold in the restaurant. I ordered a cider to which she replied ‘we don’t sell that!’ Even though it was written on the menu, and I’d passed it in the fridge by the entrance! She went over to the fridge in a huff and shouted over ‘is it this one?!’....very rude!Food was ok, but the plate was swimming in gravy. Much preferred if it was served separately as it has been in the past.Overall, an exspensive dine in pie, in cold surroundings with a rude waitress.Think I’ll stick to take-out!

Came in and an a member of staff sat us down but never asked whether we wanted to be sat indoors or outdoors and just sat us up a corner outside. We waited a good 10 mins before someone brought us a menu and then he asked to take our order when he had just given us a menu. We then saw someone else come up to be seated and they given the choice to sit inside or outside to which we asked a young girl if we could move inside, she said yes but then started doing something else before siting us so just left us stood there, to which the women who sat us down came over to us and tried to make us do the track and trace again and sit us back down outside. Once we got inside we had our order taken and the food was very nice, cant fault that, but after we finished we weren’t asked if we would like anything else but were brought the card machine! We were given no bill to check what we were actually paying and when we asked to see the bill that was in the waitresses hand she said Ill give you one once you pay and she gave us a card machine receipt and that was it... dont think ill be eating in again!

We visited here for the first time ever yesterday and I have to say I was very impressed, very COVID safe and a great choice on the menu , I had a gluten free pie and it was delicious, friendly staff, nice location pay then a visit you won’t be disappointed

We visited here for the first time over the weekend and we were very happy indeed. They actually had a vegetarian pie (just because I'm veggie doesn't mean I want to be scammed with vegan stuff) and it was absolutely delicious. Had it with mash and minty mushy peas and gravy. Gorgeous. My other half had a chicken pie and he said his was delicious too. They were really friendly and helpful too. An absolute pleasure and we will definately return to Trentham village specifically to eat here again.

Me and my Mother visited today hoping to have a nice lunch out and were extremely disappointed by the experience. Despite not being very busy we had to wait 20 minutes in the sun (heat wave) whilst a female member of staff who had very clearly seen us just stood inside, not bothering to welcome us/seat us/ or even just ask us to wait if it was necessary. In the end my mother asked if I could ask the member of staff what was happening as the member of staff was simply looking at us the whole time and not saying anything, and we were obviously not allowed to just stroll in and sit because of Covid. (There was a sign to wait to be seated.) The member of staff finally mumbled something unapologetically through her mask that was not coherent and five minutes later we were seated. We were tempted to leave but decided to persevere. It was extremely hot inside and when we politely requested that we have the air con on, the member of staff disappeared for some time and then said it was broken quite abruptly. This time we decided to leave, and the members of staff did nothing to remedy the experience.

Not much to say really, place was small, food arrived promptly on tin plates, it was ok but nothing special tbh. Don't think we'll bother going again.

Visited the Pie minister recently and we were pleasantly surprised. Really nice pie and mash, friendly welcoming staff and all at a reasonable price. Will definitely be back.

Friendly staff, very fast service, clean, good seating in and out. Vegan options very good too. Only downfall is there could of been more but i’m a pig.

We went here as a family of 4 whilst visiting Trentham gardens we all fancied going to Pie Minster it was busy which is always a good sign. The pies were all amazing really tasty and the service was friendly we will be back. If you are visiting Trentham it is worth trying it for yourselves.

Nothing like a bit of pie and mash on a cold day, and the pies here are very tasty. Portions not the biggest and in that respect did find it expensive for what it is. Service was OK.

£22 for 2 pies and 1 machine coffee. And not even great pies. Tough pie tops, scant filling and served on “rustic” tin plates meaning the pie, peas and gravy (which was extra) were stone cold before half the meal was eaten. Staff asked if we enjoyed our part eaten meal, we said no and told them why. No apology or effort. I guess the customer survey box had been ticked. The problem with Trentham generally is they think they have a captive audience and there is nowhere to grab a quick lunch and drink for less than £12 each.

What a fab lunch we just had at Pieminister in Trentham Retail Village. The food and service just can't be beaten. You are always guaranteed a very warm welcome from Chris and the rest of the remarkable team. Nothing is too much trouble and everything is done with a smile. The pies are superb and there's a great choice including vegan and vegetarian. We chose the Moo and Blue mothership, Saag Pieneer mothership and pigs in blankets with creamy mash - all served with the wonderful red wine sauce. Everything arrived really quickly. It was piping hot and absolutely delicious. Pieminister offers the treat of glorious comfort food in a very homely and welcoming environment, A huge well done to everyone at Pieminister. It's a real treat. Thankyou.

Steak & Ale and Steak & Kidney very ordinary & tasteless. Pie lids hard to cut. Certainly will not be going back.

When visiting Trentham we sometimes call at Pieminister for a cold pie to take home. They’re £4 each (cold) or £5 (hot). Easy to warm up yourself in the oven, the flavour is not impaired; the pastry is deliciously crunchy and tasty!

I was told about the gluten free option at the Pieminster so me and my friend decided give it a go... my gluten free moo pie mash and gravey was lovely. Makes a change as I havent had a decent pie in a while. The staff are a credit to the place. And any ceoliacs out there give it a go you wont be disappointed.Thank you so much.Janet Bladen.

Popped in yesterday afternoon with my wife and young daughter.

When the trentham shopping village today need something quick and taste so dropped on pieminister and was pleasantly surprised with the out come,I had the moo pie which was steak and ale with mash and peas.it arrived quick and hot,also looked like they were doing a good trade with the wet weather.would recommend but was a little cramped

I’ve enjoyed these pies at home but never out.

A great selection of pies with lots of different flavours, well mad and with good filling but very expensive.

Great pies, with a good selection, the choice of extras is worth having, ok the price is abit steap but if your the kind who enjoys a wrights pie you should be ashamed, lovely place I will keep going, Heidi pie is spot on and I'm no vegetarian.

My dad chose to celebrate Father's Day at Pieminister today as it's one of his favourite hearty food destinations; as always, it was a treat for all of us, not just dad.

It is expensive just for a pie but they are worth it. The staff are extremely friendly and helpful. I recommend this eatery to everyone

As we only live a 20 minute drive from Trentham shopping village this is one of our favourite frequent haunts & dinner at Pieminister is a must. From friendly staff to good quality food it is a “must” for what is essentially a pie & mash shop. The range of pies are fantastic, even for vegetarians & vegans. I have to say the vegan pies are delicious & I’m a carnivore! The service is quick, the food very tasty & I’m never disappointed. You can even buy the food - pies, mash, gravy, etc, - to take home to heat yourself. The inside dining area isn’t the biggest, but as the food is served quickly we never have to wait long. There is an outside sheltered eating area that has got heaters for the cold days.

We love to go and see Chris and the team for the best quick meal around Great services and the food is tasty, always fresh. Love to go to trentham not for the shopping, which is good but the food is the pull.

Really enjoyed my pie and mash- great to have a choice as a vegan. good service and reasonable prices.

I’d never been to a Pieminster restaurant before until I visited with some friends who use this branch weekly. It’s location is great as it is in the shopping village at Trentham Gardens. The pies and coffee are great but what stands out for me is the customer service. The staff are very friendly; advice given as to different types of pies on offer and the food arrived quickly. My friends are in their 80s and the staff really look after them with a friendly welcome, chat and biscuits for their dog. It’s lovely to know that they are being looked after and valued.I’d highly recommend this venue.

Great selecton of pie fillings with friendly staff at great prices. There are your usual meat fillings like beef and chicken but also they offer a vension choice. Also they have vegetarian and vegan options. Did not wait too long for the meals to come to the table.

Excellent food, fantastic warm welcome, we have been going there for over 10 years and always had a lovely time

I didn't think they had much taste certainly over priced.All tables very messy and staff not over friendly.

Great choice of pies. The Queue to order was lengthy but food order came through efficiently.

We sometimes call here for lunch when we are visiting our nearby Trentham Gardens. When we first came some years ago I was eating a vegetarian diet and enjoyed their Heidy vege pie. I was first taken aback over the metal plates they use for serving the food, but they are functional and don’t bother me.

I stopped into Pieminister today and had the Kevin pie with mash and peas. The peas have this wonderful minty taste to them. The pie and mash were absolutely perfect.

Called in for lunch on recommendation of our daughter .... we weren't disappointed. Pies were lovely and we will return to try different ones. Friendly staff ...... only gripe ..... a little expensive for what you get

Lovely place and the food was great too! It was clean and tidy inside with a lovely warm, cosy atmosphere. The staff were very friendly and helpful, they definitely make the place shine!

Quick service, food piping hot and I loved my Chooks Away Vegan Pie nom nom. Even better they were able to offer vegan mash with pies and gravy!

Pie lovers heaven! Great pies, nice staff,nice and cosy sitting area both indoor and out, proper tea leaves and a good cup of coffee! Can always get a nice quite seat if you pick the off peak times :)

Came here for lunch we found a table and choose what we wanted. We went up to order and food came quickly. The staff were helpful and happy to answer any questions you had. Will definitely have these pies again.

Couple of Vegan Pie choices with vegan mash and minty peas and vegan gravy. Good and tasty. Staff very friendly and helpful. Would visit again when in the area

Called in for the first time for lunch on a very cold Thursday. My daughter had been to the branch in Manchester and said the pies were really tasty....she was right. There is a good range to pick from and they are reasonable for the quality of pie. Shame the inside is a bit worn and you can only have mash and not chips with your meal...but it's worth a visit if you want more than a sandwich for lunch.

Second time visiting here. Don’t usually do pies but they do taste good.

Had a Asparagus and Mushroom pie, pastry was quite nice but the filling was disgusting. Ground up into a paste that was earthy and tasteless. Not good at all. Coffee was OK

(Don't judge me because I like puns)

I think we can class ourselves regulars in here. The last visit was today and the place never disappoints, the best pie ever you can taste and the owner always welcoming us. We moved out from the area but returning regularly as the pies are wonderful.

After trekking around the shops at Trentham Gardens village I found an old favourite - Pieminister. Pies, mashed potato and gravy are perfect for a winter’s day. Lots of choice. The vegetarian Heidi pie (goat’s cheese, sweet potato and spinach), creamy mash and red wine gravy was served up in an instant. Served on a traditional enamel tin plate. Excellent!

Now this is eating heaven. I know to many pies are not good for the waste line. However when you come across quality food like this stuff the diet. Not just pork but flavours you cannot image.the key is the first class crunchy crust.

I’ve rated my experience as average although that doesn’t do my visit justice. Visited with a group of work colleagues, very pleased with the swiftness of food orders reaching our tables. Polite staff, average surroundings. Don’t think that there are toilets on the premises, so you’d have to use the toilets available within the shopping village. I was pleased to see a choice of two vegan pies, I opted for the vegan Kevin - a very sweet rich pie served with mushy pies, vegan mash and vegan gravy for £8.50. A reasonable price, I’d already checked online and perused the menu for options. There are two/three gluten free options too. My main criticism was that there was just too many flavours in the meal - minted mushy peas, rich pie and a strong flavoured gravy. It was an okay meal, apart from the mismatch of strong opposing flavours. I think the minted peas could have been plain to be fair. Overall nice to have vegan options, would probably visit again and try another vegan pie.

I bl**dy love pie and cannot get enough of Pieminister! The moo and blue pie as a mothership is to die for and my ultimate favourite.

These pies are to die for; I first encountered them while working in Worcester and the King Charles II pub used to sell them.

I mean, firstly, it's a food-based pun. Which is amazing. Secondly, it's delicious. Who wouldn't want a pie on top of mash, covered in gravy, minted peas, crispy shallots, and cheese?! Vegan and gluten free options too, including vegan cheese. My only 1 criticism is why have an entire vegan meal, but not even have soy milk for your tea?? Anyway, I digress. This place is ace, go there. This one is a busy one as it's in Trentham Shopping Village, but theres seats outside too if it's not too cold.

Pies were decent, pretty tasty. But potato and pease were lukewarm and bland. cups and milk bottle were all bit grubby and crockery was chipped Tables were not all set and everything just gone downhill

We came to pieminster having heard about the great pies. Who doesn’t love a good pie? We ordered 2 motherloads with 2 different pies and a mac and cheese side to share. The motherload deal is a pie, mash, peas, gravy, crispy onions and cheese for £9. Pretty reasonable price I thought. Firstly, the pies are ok. Not great but not bad. I couldn’t taste the bacon in my pie at all but that didn’t ruin it. The problem is in the details. Firstly the menu said peas. It did not say minted peas (it does day minted peas in the side orders section). Who puts minted peas with a beef pie? Lamb or fish, no problem but mint really doesn’t go with everything. The presentation made it look good but again, really not thought through. If your gonna stack the food up it needs to go from the hardest item to the softest on top. Take the classic London pie and mash shops. Pie then mash then gravy. By presenting it with the mash on bottom then the pie then everything else, you cut into the pie and the mash gets squashed out and mixes into the fairly thin but tasty gravy so you get a mash and gravy milkshake type concoction whether you like it or not. The Mac and cheese was very pale, not very cheesy and lacked the nice grilled or baked top (the best bit) again just lacking in refinement. These little things really add up. It wasn’t bad so I wouldn’t send it back, we were asked if everything was ok (twice within the space of a minute by two separate waitresses when I’d nearly finished) and the place was grubby, I had to flick a pea off my seat before I sat down and the brown sauce in the bottle looked like the last bit of another bottle that had been poured on top, a bit discoloured and rightly or wrongly I didn’t trust it to be honest. The final nail in the coffin was when the waitress cleared my plate when I’d finished even though the other half was still eating! That’s as basic as service gets I’m afraid.

The service is quick. The place is rustic and that makes the ambience a lot better. There is a wide selection of pies and they taste good. They are filling, as well, not hollow.

These are amongst the best I've tasted. The Moo (steak and kidney) was delicious. Try some of the others if you are feeling adventurous. There is a GF option too. Recommended

Left disappointed. I arrived at 0510pm they close at 0530pm. I wanted two pies to take home and they couldn’t serve me because they had cashed up and couldn’t use the card machine. You’ve lost a regular customer. There was no point on being open if you cannot serve customers.

Best Pie I have ever had. Not usually a pie person but this was fab. I had the Heidi goats cheese, red onion, and sweet potato. It tasted so sweet, the pastry was brilliant, served on a lovely bed of mash, proper gravy and served on a Tin plate. My partner and our friend had the steak pie and that was equally as good Just wish I did not live 230 miles away.

This was our second visit here, the pies are lovely!!!

Our first time here and will definitely be back. Decided to have a runout to the Outlets and Gardens, but wanted something tasty first for lunch. The choice of pies and sides were great, but the service was fantastic. Thank you.

We came here after visiting the Monkey forest. Really delicious pies. I had the vegetarian mushroom one and my partner the beef and Stilton. We liked the decor and the way the food was served on enamel plates. Good quality and very tasty.

So my mum and I nipped in here for lunch as she can only eat gluten free. They do have a couple of gf pies but the peas aren't gf.

Took my parents for a meal. My mum has food allergies, the staff were friendly and helpful to check ingredients. My husband and I are both vegan too. All of us came away happy with our meal. Portions were big, food was lovely, the staff were very helpful and friendly (especially the man on duty). The only negative I would say is the decor needs a little tlc. But even taking that into consideration I would give it 5 stars and all of us will be returning.

Whilst pies were tasty they were very over priced. £7 for a small pie with a smear of mash and gravy is taking the mick. Not much better than a Greggs which would be half the price.

I have been here a few times now and each visit was not a dissapointment.. the food is absoloitely amazing with a great range on offer you certainly wont be dissapointed

What a fantastic selection of the most unusual pies. Good wholesome food served quickly by very attentive, friendly efficient staff. The hardest part is choosing from the menu. Spoilt for choice.

I have shopped here for years and I even buy the 'Wildshroom' vegetarian pies cold to take away and take them on holiday for me and my daughter to enjoy as a delicious veggie meal when we are self catering in France. They are THE nicest pies I have ever tasted.

I was suprized by the variety of pies on offer and they were very filling. Lilovely setting on the Trentham Gardens estate and the staff were friendly and polite

I visited for the first time on a Sunday afternoon for a light lunch and sat in the outside dining area. I was spoilt for choice on the menu but decided to go with the Mexican inspired pie.

I must admit that I have eaten here before but not for a year or so. It was my Dad's 89th birthday and we decided to go out for lunch. The original idea was to go to the Six Arches restaurant (within the garden centre at Trentham) however it didn't work out very well.

Delicious pies and an amazing selection with combinations and ingredients you wouldn't expect to see in a pie but all work so well. excellent highly recommend

We visited today for lunch. I had Fish Pie and my Wife had Cottage Pie. The Cottage Pie contained four tiny pieces of meat and no gravy to speak of. There was an abundance of mashed potato, very disappointing. The same applied to my Fish Pie,very tiny amount of fish although it had more flavour than the Cottage Pie. £7 for each dish was poor value for money as both dishes contained 95% mashed potato. Would not recommend the potato topped meals.

A little on the pricey side at £7 for a pie and a side but my chicken and mushroom pie was perfectly cooked and promptly served! I am a regular here so the prices clearly don’t put me off! Can highly recommend the vegan pie too!

The staff here are knowledgeable and friendly and it was incredibly clean inside and out. I chose a vegetarian pie (3 to choose from) which was delicious. Great if you are in a hurry as a super quick service.

When visiting Trentham we sometimes call at Pieminister for their pie take-away!

Had a quick lunch here before our journey home. Service was very quick. There is a very good selection, with some great combinations and couldn’t decide. Only issue with our meals were the pie bottoms were very hard but other than that great!

We have had take away pies from here before but thus time ate in. The pies are mouth watering even more so when combined with the mash, gravy and minted mushy peas. The service was very fast and it literally seemed around 5 minutes from ordering until our food arrived. The coffee was really nice too.