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3.5

Based on 789 opinions finded in 1 websites

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Nº 991 in 1309 in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..beautifulfishrisottocookedprawnmeatmustpastapizzaburntchickenoldgarlicladysteak
Score
OpinionsNoteTripAdvisor7893.5

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First time visiting for my wife’s 50th. First impressions were good, lovely place and staff seemed attentive. The starter was really nice, only ruined by the mains coming before we had finished the starter. We ordered a second round of drinks which took 25 mins to arrive. I asked 3 times and was told they were on there way. When they finally arrived my wife’s drink was not what she ordered, was a rum based drink rather than gin. There were then 3 members of staff arguing right next to our table about the drinks orders being messed up. To top everything off I had called in advance and asked for a birthday cake to make it a special occasion, unfortunately this was forgotten about too. Overall just really disappointed. I really expected a better experience.

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Paul A . 2022-07-24

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The decor is costal and fresh and on a sunny evening has a vibrant atmosphere , 2 of the party had pasta carbonara which had bits of burnt pork scratchings in it , no diced pancetta no parmigiana no fresh parsley no taste . Sorry to say I was Disappointed

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Julie G . 2022-06-23

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Lovely afternoon spent with friends at the now renamed Luciano. Food was great all the staff very pleasant, and a special thankyou to the manager Tom (I think) who was most professional and attentive despite being run of his feet.

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RintinCheshire . 2022-05-10

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Well that was disappointing Given the state of play and uncertainty of hospitality, and the fact I know and use this brand U.K. wide this was a s*** show Your staff clearly do not want to be there and that was clear from the manager as his body language and attitude was awful. Value for money no ! £135 ok mainly a bottle of wine and the service charge but given the poor or lack of quality service feel this should of been credited as should the fact they served a cold and somewhat ‘been hanging around to dry up’ meal, accepted taken back and replenished but just poor. How many restaurants at this level do not serve your wine ? Although this took till the beginning of our main course to turn up

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David L . 2021-12-27

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We arrived to our big family booking early so had some drinks in the bar area while we waited. The table itself was definitely ready, we could see it, it being the only 12-seater table. Despite this, and despite us arriving early, they still seated us half an hour late from our original booking time. The waitress for our table once we were sat down was rude, uninterested and unhelpful. We sat for a further half hour before we had to request we have our order taken as we’d been waiting for so long. A drinks menu was requested and also never arrived at the table. We had to get up and go to the bar to ask if we could have more drinks at the table, to which the bar staff were saying that our server should have asked us and sorted it. At this point the waitress came over to see what the commotion was and then after saying we wanted to order drinks she rudely told us that she’d already been round our table to take orders and why hadn’t we already asked then. Drinks, once ordered, took far too long to arrive with some being missed off the order completely. When we asked if we could pay the bill, the waitress was again rude and impatient through the whole process. When we had finished with the bill, we had about 20 minutes waiting for our taxis to arrive, so decided to have another drink while we waited. However, the bar staff took that long to even acknowledge us at the bar that we had to abandon the idea as we had already waited 15 minutes to be served and we wouldn’t have had time to drink them. One of our party had put their coat in the cloakroom however when they went to retrieve it with the cloakroom ticket, the attendant couldn’t find it. Our friend was understandably panicking and very upset as the taxis were there ready to take us and the restaurant were saying they’d lost the coat. Our friend went to get the original attendant who had put it in the cloakroom to find it for her and meanwhile I went to check myself for the coat. Within in ten seconds I had located the coat, which as exactly where it should have been, on the coat hanger that responded to our friend’s ticket number. So why the attendant couldn’t find the coat is an absolute mystery when I myself found it within ten seconds after insisting I enter the cloak room and have a look for it myself. Overall, terrible service, stressful and unenjoyable experience and I would not recommend to anyone. Their only redeeming feature which is why they have been given a 2-star rather than 1-star rating is that the food was very nice and very good quality. The price we paid for it was expensive but worth it. The service charge however, which was automatically added to the bill, was not worth it and had we not already had such an ordeal trying to get the bill paid, I’d have insisted that be discounted from the total.

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Bhbcglbs . 2021-12-24

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I visited with 3 friends to attend the Charlotte Tilbury make-up master class evening, which included 2 drinks and a 3 course pre-ordered meal for £45. On arrival the area being used for the event wasn't ready. We were directed to the bar, which was fine, but a very cramped area for so many people, none of who were wearing masks. 4 drinks were £33 so not cheap! We were eventually shown to our table in the outdoor teepee, which was lovely! Pretty lighting and decorated beautifully. Our table was next to a heater which unfortunately smelt heavily of fuel and so we asked to be moved. The waiters moved us and re-set the table. The master class was great! The 2 Charlotte Tilbury make-up artists were very professional and explained the whole look they were creating, along with tips and ideas along the way - we all enjoyed it. However, we were disappointed with the products available to purchase on the evening, very limited options unfortunately. The meal was very nice. I had bruschetta, cod and then creme brulee - all of which were nice. The meal came with a glass of pink fizz and a gin & tonic (no choice, that's what was part of the package). We all said that at the end of the evening there were lots of full glasses left on the tables. We assumed this was because the majority of people would have been driving, or they just didn't like the drink! For future events, we thought it may be better to offer a non-alcoholic alternative and also to ask if people wanted the complimentary drink, rather than just putting them in front of people as it seemed a waste. We were disappointed to see a service charge on the receipt. I know this seems to be the 'norm' now, but had we wanted to tip we would have, or at least it should have been mentioned when we were handed the bill, not assumed. Overall, we had a lovely evening, but personally I felt it was over priced for what we had compared to other Italian restaurants.

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fergie20 . 2021-12-14

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Booked this restaurant as was staying in Alderley Edge for the night for my friends birthday. There were three of us in our party. Booked the table well in advance so not a last minute booking. On arrival on Saturday 27th November we were greeted by a lovely doorman but that's sadly where the good stuff ends. I checked in and said my reservation was for 7.30pm, the lady on the desk said it was booked for 7.45pm so we had to hang around (I even showed them my reservation text). We were showed to our table and we were sat in the conservatory, in the corner which was freezing. There was a DJ on and it was far too loud to speak to each other on the table. It went down hill from there. They had heaters on around the area and they were not very good as they burnt your face and hair but didn't heat your body. It was a cold evening so I knew we would be in trouble for the duration of the meal. Would probably be lovely to sit there in the warmer months. We had to sit with our coats on. We had to ask for water for our table three times, service seemed disjointed and no one knew why was doing what. The food was nice ish, I had duck / apples and it had a bitty taste to it like sand in it. My friends had pasta and seafood risotto, no complaints there. We had to wait 30-40 mins for our dessert and when they came they were not the best. We asked for the bill and they added service charge without asking me if I wanted to pay for it, but they did bring a happy birthday plate with a dessert on which was a nice touch for my friends birthday. I will not be returning unless I can sit in the main building. I called the restaurant the next day and they have since refunded me for the service charge.

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Helz2009 . 2021-12-01

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Visited here on a Saturday evening (booked about 2 months in advance) because we love the Knutsford Piccolino so much so wanted to try a different one for my Birthday. Well, what a mistake!! First of all we arrived and the lady seemed confused as to where to seat us, so asked us to wait in the bar. We walked into the bar and it was rammed. Loud music playing and really rowdy, literally being pushed out of the way and knocked into. After 40 minutes, I chased if a table was ready and luckily it was. We were sat next to the bar, music that loud that me & my partner had to shout to have a conversation with each other. We're in our 20's so don't mind loud music but it was way too loud for a nice meal. Waiter brought our menus over and winked at me! It was so awkward. It was a creepy wink. My partner and I said after he'd left the table about how awkward he'd made us feel, and how it was actually embarrassing. Anyway, we ordered and I was allowed a meal from the lunch menu which I appreciated. Meal was delivered by a different waiter, but I required a spoon so tried to beckon over our original 'winking' waiter. Shame though that he was way too busy flirting with a table of girls to notice. I waited and waited until he finally saw and attended to us. I asked for a spoon which he brought straight away and we also ordered drinks. We finished our meal and sat afterwards for about 10 minutes when another waiter collected our empty plates. Still no drinks. And still the waiter was flirting with the table of girls. Cringe. We cancelled the drinks that we'd waited about 25 mins for and asked for the bill. The man who brought the bill, who I presume was the manager, was very apologetic and did take a round of drinks off our bill which we appreciated, but it ruined the night completely for us. We wanted drinks around Alderley Edge afterwards but the vibe had gone, so we travelled back home which takes 45 mins so not exactly local. Moral of the story - avoid this place if you want decent service and a nice meal setting. Head to the Knutsford one down the road. They're doing the job so much better! I'll never return to this one again, nor will I recommend.

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jessp229 . 2021-10-31

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Had a great meal served by Rapheal! Very attentive and had the best first experience! Thanks so much, will be returning!!

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888AAG . 2021-10-29

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The two-course luncheon menu of wild-mushroom risotto and tiramisu together with a glass of house-wine. For 3 people the bill was £101 which included a service charge of 10%. This was an extortionate price for very ordinary fare. Furthermore I had occasion to visit the toilet and was unable to open the door due to a faulty lock. This toilet was accessible up two flights of stairs and was deficient in ventilation. I had to bang on the door and shout for 20 minutes before my predicament was discovered by my friends who had become alarmed by my prolonged absence. The door has to be opened by the staff using a knife. There was no apology and the staff were unconcerned by my experience and were offhand. My friends and I were disgusted by the attitude shown and the extortionate price; we shall not be visiting this restaurant again and shall broadcast our experience

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AOXX . 2021-10-21

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We booked lunch for a double birthday celebration and we’re given a lovely table in the restaurant which was perfect for late lunch. The staff were fantastic, speedy and attentive service from multiple members of the team, which really made us feel looked after on the special occasion. The food and cocktails were delicious, especially the pineapple jalapeño margarita. Thank you to all 🙏🏼

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rebeccafairhurstf . 2021-10-11

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Went for our anniversary. Travelled nearly an hour by car to gwt there. As soon as we walked in I felt like we weren't welcome. We were sat in front of the open kitchen which was pure chaos. It was so noisy and awful me n my partner looked at each other and said I feel so awkward. This table had been booked for months and I can't believe that this was where we were sat. The waiter could barely remember our drinks order and seemed so harrassed and fed up. My partner witnessed a chef sweat drip into someone's food also. Our arancini starter was lovely I have to say but when we had the mains it just went more downhill. The veal my partner had tasted like a birds eye frozen chicken fillet it was the most blandest and flavourless meal that we have ever tasted. I had half a lobster and it was so overcooked and bland also. The fries we had a side I have cooked better in my airfryer. We did complain and have our main knocked off but did they really care probably not. I'm probably not a rich enough local to be treated with any type of respect.

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Janine81114 . 2021-10-10

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While staying in Alderley Edge, we decided to book Piccolino for a meal. We were warmly welcomed on arrival and shown to our table. The service was excellent and the food even better. My only complaint is its a real shame Piccolino don't have any restaurants in Scotland! If you are looking for a nice meal, with excellent service, in a relaxed atmosphere, don't hesitate to book Piccolino!

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Jagman1725 . 2021-09-30

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We enjoyed a fantastic meal. All the food was really tasty and the service was great. Very friendly and happy atmosphere with the added celebrity on the next table who was happy to chat with us.

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Graemewilky . 2021-09-18

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We have tried most of the Piccolino restaurants and the excellent staff never fail to make it enjoyable. Great place to sit with good food and a nice bottle or 2. It seems to suit familes and friends alike and everyone seems to be having a good time. I feel the pasta dishes are always spot on and the pizzas could be improved. The kitchen is large and everything looks fresh and well prepared. Would happily recommend - Enjoy

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Golligosh123 . 2021-09-10

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I have visited the restaurant on a Saturday with husband and children, and as you can imagine, on a busy Saturday evening, it gets a little difficult to get staff attention, as everyone works under pressure. The reason I chose to leave a review, is...

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Navigator42382251762 . 2021-08-31

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What an excelent night we had! Piccolino will always remain our pride in Cheshire. Excellent service as always. Really enjoyed visiting last night, every little detail was in place that worked towards making our meal special. Level of politeness from waiters/receptionist makes it very professional....

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Escape48282333241 . 2021-08-29

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On passing decided to try out as not from area and looked pleasant. Ordered pizza which arrived lukewarm and my guests meal was swimming in oil. Barely any topping on pizza just bread and tomato paste. Didn’t bother with dessert. Coffee took ages to arrive...

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UkBeverley . 2021-08-25

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Excellent food and attentive service. Wide menu choice. Went on a Tuesday which is a much better experience than the weekend which is very busy.

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CheshireEdge . 2021-08-25

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We visited this venue having had excellent experiences in the Manchester branch, however, we are sorely disappointed. Service was incredibly slow, we didn’t get order drinks for at least 30 minutes after being seated. We couldn’t catch anybody’s attention when there was an issue with...

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27rachaelma . 2021-08-23

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We love visiting Piccolino Alderley, we always enjoy the espresso martinis made by the fantastic bar staff before moving to the nice comfy and cosy tables. The atmosphere is always brilliant! We will keep returning thank you!

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SamB5492 . 2021-08-22

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As a regular visitor this restaurant consistently delivers a great evening out. Wide range of excellent food and a real restaurant experience , together with very professional and friendly staff providing great service. This is an ideal venue for business lunch , an intimate dinner...

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stuT9622GN . 2021-08-22

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I have been in Piccs for the first time with my friends and we cannot wait to come again. Natasa, the waitress, has been really professional And made us feeling at home: she suggested us to order the chateaubriand, and it has been the best...

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sarabQ4319FM . 2021-08-20

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My employees and myself went for a well deserved lunch at Piccolinos Alderly Edge last Friday. The lady (i believe was Megan) was really friendly and upgraded our table to one inside the terrace. The music was playing, the roof was off and the service...

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thomassL8041ZQ . 2021-08-20

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I came in for dinner and drinks with my family and a few friends. We had such a lovely welcome from our host, Megan, who throughout the evening made sure to check up on us to ensure we were having a great night which really...

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zoepN2297PM . 2021-08-20

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Me and my family visited Piccolinos in Alderley edge last week and the atmosphere, food and service was all fantastic. We were welcomed by Zoltan who looked after as for the duration of our stay and his service was top quality, our drinks arrived promptly...

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AshJ731 . 2021-08-20

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The other month I visited Piccolinos and I couldn’t fault a single thing! The customer service was on point, the food was impeccable and the overall atmosphere was fantastic. Even the little things as I have a baby and the changing facilities were the best...

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gemmaHT12 . 2021-08-20

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Visited this place on 14th August 2021 having waited for over a 5 weeks to get a place. Started off a female waiter that had an attitude of (I'm pissed of with my job) . These people are at the forefront of an empire that...

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Laurence S . 2021-08-15

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Slipped in for a quick lunch but I was entranced by the ambiance, wine and especially the beautifully cooked Dover sole with perfectly cooked vegetables. Luigi was both helpful and attentive. Thank you. David

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Roofview . 2021-08-09

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Lovely lunch here in the sunshine today. Ibiza vibes and brilliant service from Luigi added to the luxury feel. Closest we’ll get to the Mediterranean this year!

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nancy584 . 2021-08-03

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The food was absolutely amazing and the service was even better. Luigi was very attentive and friendly. We had a great time and will definitely be returning in the near future!

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islachesworth . 2021-08-02

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Slowly getting back to normality and so decided to do a family Sunday lunch at Piccolino. Service and food was excellent and on this occasion I opted for the Porchetta (roast Italian style pork) rather than my usual roast beef -the portion was huge (check...

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Riki747 . 2021-08-02

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I had a beautiful lemon sole from the daily specials menu expertly filleted by Luigi at our table. Beautiful restaurant, completely attentive team Piccolo

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HellyBM . 2021-08-01

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Food was impeccable, service even better. Our waiter Luigi was the most attentive waiter I have ever experienced and would gladly come back here solely down to him alone. Highly recommend this place. 5*

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benjamincI1635AP . 2021-08-01

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We’d booked in advance for 3 of us, when we arrived we were greeted by friendly staff in a welcoming atmosphere, When we were shown to our table our pre-ordered bottles of wine and Prosecco were waiting for us, we were glad we booked as...

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tomfozz . 2021-07-29

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Very disappointing restaurant. Looks good on The surface however poor service and tasteless food were what was on the menu. Nonchalant, dismissive service. Won’t be back .

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Departure50511303138 . 2021-07-28

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We decided on an early doors dinner out because of the lovely weather. We got a lovely table on the terrace and Luigi looked after us brilliantly. We had the Dover sole & the sea bream and they were perfectly cooked and perfectly presented ,...

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Donna S . 2021-07-28

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Ameer was our waiter for the night and could not fault him at all, he checked up on us consistently to make sure everything was okay and was very polite throughout our time.

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929ollyh . 2021-07-25

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Enjoyed lunch with my husband, food was delicious. We enjoyed every course but for me the service stood out. Our waitress Rosie was an example as to what every waiting on member should be like. Rosie was very professional, knowledgeable, attention to detail spot on....

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sueb543 . 2021-07-22

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Perfect meal great service thank you Luigi lobster was amazing as always will be back very soon Jordan rice (sash hair &beauty)

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jordanrZ1234EV . 2021-07-19

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Impressive Italian menu with plenty of choices- very friendly staff and our dog was also very welcome (outdoors)- will go back soon!

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Gabs0707 . 2021-07-18

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I came here today after travelling 2hours on the train to meet my friends who have been in this place since 2pm. As I got out of the taxi the head doorman refused entry as I had shorts on !!! 27degrees outside. Said no more...

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Leonniconyro . 2021-07-18

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After lockdown decided on here to meet with friends we had not met up with for over 18 months due to Covid-19. From the initial booking with Kelly the Manager the service from all the staff and Kelly was exceptional. Live DJ ( woman was...

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209lyndac . 2021-07-15

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Always fabulous at Piccolino’s Alderley Edge! Luigi served us tonight and what a treat he is! Great service with humour to boot! X

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victoriac882 . 2021-07-13

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Tonight we are so happy that we have been to piccolino at Alderley Edge staff nice and friendly good service. And the food so delicious we will go back again. And good service from luisi very good. Thank you for look after use

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Pawinee H . 2021-07-12

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This is our 3rd time in this restaurant. The ambience and the food is 10 out of 10. The service is amazing, staff is friednly, especially Luigi Malena is serving us the 3rd time today, he is such a lovely personalitya nd extremely friendly person....

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659melisb . 2021-07-10

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Luigi was best far the best host, waiter in the place made my wife's birthday extra special. Thank you pal...

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F5233RCmattd . 2021-07-10

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For my son's 18th during covid nothing was too much trouble it was just fantastic the food and the service..would highly recommend the atmosphere is fabulous. Just called again to move a reservation and spoke to Kelly she was so professional and lovely. Moving my...

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Lynda B . 2021-07-09

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Attended on Saturday afternoon/early evening for part 1 of my hen do and what a fab time we had! Amazing food, fab ambience, attentive staff and a good time by all was had. We will definitely be returning soon! Thank you

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Lou130581 . 2021-07-05

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I have to say that the build up to visiting this place again since our last visit 18 months ago was let down by the new look/covid friendly/updated service. It was full of absolute idiots. Loud, aggressive, drunk man shouting across the tables at a...

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ADR161171 . 2021-07-04

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Our waiter was Luigi, he was very kind and friendly and the overall customer service was superb. The food was fabulous and tasted very nice. We had Bruschetta, Pizza and Tiramisu, which were all vegetarian dishes. This restaurant suited our dietary requirements well. Definitely will...

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aaryaa_p001 . 2021-07-04

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Wonderful meal with my little girl on Saturday. My seabass was beautiful and Luigi who looked after us went out of his way to make my daughter feel like a princess- what a sundae! She said it was ‘the best day ever’ 🤣 Would highly...

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Climber00035399244 . 2021-07-03

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One of my favorurite restaurant! I have visited Piccolino before, and every visit makes it so special. Me and my Husband could not find a better place to visit on a Saturday night. As a recommendation saturdays is one of the best day to visit,...

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Climber57664122467 . 2021-06-27

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I have visited this restaurant on the 20th of June with my parents, looking for the best way to treat my Father. Service was excellent, very respectful hostess, including the receptionist and waiters. It really made us feel special. The food was exceptional, so was...

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Diana B . 2021-06-23

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Yesterday myself and my family attended piccolinos Alderley Edge . I was completely shocked at the service that was provided! We was left stood at the main doors for 10 minutes , when we was finally sat down nobody come to take a order for...

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racheldQ6402DJ . 2021-06-21

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Booked a table at alderley picolino on Saturday 12th June for a meal. I will add at this point that we were told you can’t book tables for drinks only food! Twice I was told this!. We were told on arrival that we had the...

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NicolaG1366 . 2021-06-19

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Pre-booked Terrace for a meal with a friend. Upon arrival we were taken inside the restaurant which was practically empty! However, upon our request they later allowed us into the garden which had plenty of empty seats of which we couldn’t understand why they hadn’t...

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C4831MLcarolinec . 2021-06-19

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We have had a lovely time with Luigi today! He has been extremely kind and quick! The food was excellent and we have left very happy! I highly recommend coming here!

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Y1861YRemmav . 2021-06-14

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Very warm welcome by the security guy but unfortunately things went down hill from there. Arrived on time for table but were told it wasn't ready. Then asked ifwe would like drinks by the staff member, relayed the drinks order to her after which she...

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Ian s . 2021-06-14

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Food was really good - as expected But was really impressed with the service Booked for a late meal, but ended up with a seat outside. The heaters were broken and it was getting a bit cold The staff managed to find us a table...

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seanfX7562LR . 2021-06-13

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Amazing place Luigi was incredible and sorted us out!!!!! Brilliant host, friendly and very lovely. Food was great, drinks were great,

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207ashm . 2021-06-13

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I have had the opportunity to visit this Restaurant with my friends last Saturday, I would definitely recommend to everyone who looks for Good food, drinks and music. It was the best way to spend my Saturday night. A Good variety of food choices, a...

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Excursion17274870078 . 2021-06-07

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Aniello needs a pay rise he was so patient with my drunk friend he was so friendly and his accent just topped off the piccolinos experience if he’s not a manager then he should be. Because the person who I spoke to about moving tables...

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sadeyw . 2021-06-05

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This was our First eating out expeirence since the lockdown in the New Year, we couldn't have picked a nicer Restaurant for our Daughters Birthday than Piccolino. Lovely outside decor, Food and Service. Zolton our waiter excellent customer skills and sense of Humour. The Staff...

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4Symbols . 2021-05-11

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The food was lovely and it was a really good atmosphere. we had an amazing waiter zoltan he really made our night. The service from him was 5*! His manager , not sure of his nam, was slightly rude though- that’s the only reason I...

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jodieolivia . 2021-05-09

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I honestly can't recall a worst dining experience that I had tonight. A tent full of utter scum shouting and swearing at eachother. The food was served up cold. If your over 30 and civilised just don't .bother.

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pauloY2931XJ . 2021-05-08

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We have just had a fabulous meal for 2 off the menu. The starters were perfect, the chicken pasta was quite the meal and the pasta tasted fresh, the rump steak was cooked to perfection and with peppercorn sauce was delicious. Finished off with tarte...

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ChristopherC376 . 2021-04-29

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Such a great environment for a dinner with your partner or friends. Served by a waiter named Zoltan who was absolutely lovely! So attentive and friendly. Would definitely recommend!

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C794MUhollyb . 2020-12-19

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Great evening celebrating my daughters 18th Birthday. Raffelle the waiter couldn’t have been a better host and even arranged a piece of cake and sung us her happy birthday. Food lovely and every bit fresh and great quality highly recommended

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westymatta . 2020-12-14

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Great food, very consistent. Lovely ambience in the chalet. My only negative would be service could be improved, great restaurant but the service isn’t upto parr

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FE88134 . 2020-11-07

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I had planned to take my partner out for our anniversary and we were looking forward to experiencing the outside chalet area. Doorman was nice. When we were sat down our waiter took so long to take both our drinks and food order and it...

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CBoun . 2020-11-02

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What a great evening Tom the bar manager could not have been more helpful, you can see the relationship with his colleagues is excellent, what a great team keep up the good work guys.

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robsW1283TF . 2020-10-29

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We came the other evening for a meal. The food was absolutely incredible and we sat in the teepee which was beautiful. There was a young lady singing whilst playing the guitar. She was fantastic! Our waiter who looked after us was lovely. I just...

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felicityalice18 . 2020-10-21

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We came on Saturday evening for dinner. The service was friendly, albeit a little slow. We shared a garlic pizza bread, which was quite badly burnt. For my main, I had ravioli. The filling and sauce were tasty but the pasta was very thick. I’ve...

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MKF87 . 2020-10-19

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Staff were courteous, warm and welcoming. Extremely good COVID-19 precautions. I had a pizza pollo, and my other half an insalata cesare. Both were delicious. A couple of glasses of good Pinot Grigio accompanied. This is a good, enjoyable choice and is recommended.

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comicbookgeek174 . 2020-10-18

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Visited for my birthday, can honestly say the setting and food were really high standard. We sat facing the deli and really enjoyed watching the food being prepared and watching the great high energy between the staff, you Can tell they are a close knit...

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Explorer815600 . 2020-10-14

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The restaurants reception team were very warm and welcoming (I think they were called Izzie, Amber and chloe). There was hand sanitisers at the door and all staff were wearing masks- also on my way out i saw 2 of the reception girls thoroughly wiping...

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millsgxx . 2020-10-09

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Disappointing compared with previous visits.Waiter casual and offhand.Previously ordered birthday cake failed to arrive until one of us left table to enquire.Food indifferent and appeared to have been hanging about before serving. Several dishes unavailable although only lunchtime.Appeared to be a pizza cafe rather than...

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Blundell1 . 2020-10-09

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Visited this restaurant 2 days a go, with daughter and husband celebrating her 13th Anniversary. Everything went down as we couldn't expected, the staff adapting to professional and safe regime within the restaurant. Very polite receptionists, making us feel welcome, sanitisers at the entrance as...

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795alinb . 2020-10-05

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Went piccolino's yestarday to have dinner out with my friends, everything little detail was in place. Love the new teepee tent they added outside, great idea, and the decor inside it really made me fall in love with it. Really apreciate the fact that all...

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S4681YXalexc . 2020-10-04

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Had such a beautiful meal. The restaurant it’s self is very light and stylish! The prawn starter was amazing and so was the lasagna!! Chloe and Izzy on reception are such welcoming and lovely girls and are an asset to your restaurant. Definitely will be...

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jean o . 2020-10-04

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What a night. Cold food. Opening night for their new tippee and it was freezing in there and was set out like you were attending a wedding reception! Bizarre! 3 prawns in a small pasta dish for sixteen pounds!!! Blaring music like a nightclub so...

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nicolasnelling21 . 2020-10-03

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Been Piccolino's around dinner time, to take my son and wife for a nice evening out. Couldn't expect any better. Every safety measurement standard's were spot on as well as the food. Staff wearing their masks, sanitisers in each and every table. I was quite...

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steveandrews12 . 2020-10-03

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Poor service, staff wearing masks but kept pulling them down to talk and take orders. Meals (pasta) were cold, not just Luke warm but cold. They were taken away reheated and given back. The tent area is Very especially if sat near the exit doors...

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michellepB4987PG . 2020-10-02

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Went for a meal with friends. Ordered sardines which were under cooked, then when mains arrived the prawn linguine only had three prawns in and the gluten free option was cold and had to be sent back. They didn't do fresh only microwaved it. The...

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Helen E . 2020-10-02

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I was very disappointment with adherence to safety rules. Yes staff were wearing masks but many of them did not cover their noses. Menus were not laminated and so can not be sanitised. Tables seemed closer than 2m. Customers wandering around without masks on. Ravioli...

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Doraexplorah . 2020-10-01

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We visited this restaurant yesterday and it was beautiful, the sun was out and there was a brilliant atmosphere. Sophie on reception was great at helping us to accommodate my son's requirements and we look forward to returning again soon.

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laumai59 . 2020-09-28

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I am still in shock at the vile experience I had to endure yesterday with my takeaway. I have been a vegetarian for over 35 years and yet when my delivery arrived of a “vegetarian” pasta dish I found my self chewing a piece of...

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nicolemv1974 . 2020-09-27

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Beautiful restaurant amazing staff! Would definitely recommend to people who have not visited before!

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KOHIPL . 2020-09-24

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Really lovely evening, made much more enjoyable by Hannah who sorted out our queries and made the night so great!

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tas12345678 . 2020-09-23

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Hannah the front of house staff was amazing and sorted out all the problems for us that we had with other staff, who had stopped serving us for no apparent reason despite us all be of age and sober. She was so lovely and understanding...

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oliviahR7135FK . 2020-09-22

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Had a lovely evening with friends. Great food and amazing service from Raffaele. Will definitely be visiting soon.

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barrjosh . 2020-09-18

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This is such a lovely place with a great atmosphere but totally let down by the standard of the food which was stone cold and badly presented. Not the first time I've been here and this has been my opinion every time .

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960lesleyr . 2020-09-18

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I come in here most weekends with friends. Hannah who works on the front desk is always polite and always helps me out organising a table. Couldn’t ask for a better service. Thanks again and I will definitely come again

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Michaelyousif97 . 2020-09-18

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Just been to your restaurant a few days ago with a friend had such as good time sitting out in the sun, enjoying the food and vibe at the restaurant. Is not often I come to the Piccolino in Alderley Edge but I will try...

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igorek2020 . 2020-09-17

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Great service from Raffa this evening, lovely person and fantastic at his job. Made us feel very comfortable and overall enjoyed our visit here!

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swilliams0511 . 2020-09-15

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Rafa is a great person as well as being a great waiter. He loves his job and make me love the restaurant. I can’t wait to come back again and meet Rafa. Thank you and thanks to Rafa.

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FuaHide . 2020-09-15

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Beautiful foood, scenery and atmosphere. The waiters are so friendly and so knowledgable on the menu! Would strongly recommend for both big groups and small groups! Thank you to our waiter Raffaele was FANTASTIC. We will be back!!!

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carlottaw950 . 2020-09-14

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Booked 10 days in advance ,requesting terrace table. Sunday night so should not have been a problem. Received confirmation phone call . Also rang them to say I was running 15 minutes late . Met at reception by young girl with hair loose and no...

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larisaluck . 2020-09-13

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We were skeptical about dining out given the current circumstances however we are so glad we chose to dine at Piccolino in Alderley Edge. All staff were wearing face masks, Tables are all social distanced and there was sanitiser on every table! VERY impressive! The...

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Chloeethomass . 2020-09-11

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