Piccolos in Norwich

Overcharged me and my mates cuz the saw we were drunk and food gave me food poisoning. not epic

My friends and I were deliberately overcharged. I paid £11 for a 9inch pizza which is meant to cost £9, Didn’t notice at the time and will never go back here.

Really good service, had a train at 11pm, walked in at 10:40pm and they had the had the pizza ready for 10:49pm. When I asked for a quick service they were happy to please.

Food was over 2 hours late and the pizza was like someone had been playing frisbee with it. Avoid.

food was cold except the corn on the cobs which were really hot. I usually rate piccolo's but not this time

Always go to piccolos at the end of a night out to satiate my chip craving, yummy big portions !

ordered at 1649 asked for delivery straight away.finally arrived at 19.35 (2 HOURS 50 MINUTES LATE !)

my fried chicken was very dry and over cooked. the chicken wrap was battered/coated pieces of chicken, we expected kebab type chicken. this wasn't made clear in the menu.

Food perfect , but missing the popcorn chicken

pizza arrived on its side all toppings slid off took photo but still no refunded accepted by just eat.chips and wings all falling out of box awful state it came in

Overpriced bland food, also overcharged me when I was drunk (which seems like a common theme reading the reviews). Plus they have a 1 star food hygiene rating which I found out after my purchase

Good chicken but really overpriced donna meat and chips... Stay away.after a night out

You took advantage of the fact that I was drunk and charge me £12 and on an order that was meant to be £8. I will never coming back to you guys and I’ll be warning other people to be careful when coming to you. Thank God, I use my credit card and hopefully it gets cancelled.

I didn’t get my drink I ordered your meal drink

Almost impressed by how bad it was. Prices were completely extortionate. Fried chicken was some of the worst I’d ever tasted. Staff were literally laughing as I tried to eat it as they knew it was completely inedible.

The chicken was so yucky and dry

I never got my food and it said delivered

I ordered a bacon and cheese burger meal with extra cheese and bacon. I didn't get any chips and no extra cheese or bacon. disappointing considering this place is usually really good.

I never got my delivery. No one called me. Just horrible service.

Never had such dry chicken in my life was barely even luke warm so disappointed and annoyed that it was this bad :-(

A little expensive for what it was but tasty and the portion of potato wedges was very generous.

Super cool staff, best food available at the late Hours and definitely a better atmosphere than most of the small eateries. I hope to return next time I'm in Norwich at night. Thanks 👍

Pizza is a very thin crust, not too much meat on it pretty much something you could heat up in the oven chips are slightly overcooked…. Bit of a disappointment to be honest.

Brilliant for the end of the night chips!

Been searching for a decent chicken burger since moving to norwich. I think I finally found it 😅

Expensive £9 for 6 tiny wings and chips

DO NOT go here at the end of a night out if you are drunk. Multiple times in the past I have caught them out trying to overcharge me thinking I'd be too drunk to notice. Tonight they charged me £24 for 2x chips & 8 wings - should be half that, I didn't realise until I'd ran off to catch my taxi. They now won't answer the phone so I will be appealing with my bank. Great food but unfortunately a horribly run business capitalising on the drinking culture of Prince of Wales Road

Got just a cheese burger been vomiting for 2 days now do not eat here

AVOID!! Got on a night out now have bad food poisoning, vomiting and can’t even keep water down

After a 2 hour wait time the food that turned up was stone cold, rubbery and clearly had been sat under a lamp for hours making it the driest chicken ever. Most of it went in the bin.

the coldest donner meat i have ever had.

Food was lush chiken was crispy and the chips were just right very polite driver!

I've eaten chicken in many many places and the chicken we ate last night was inedible, chewy dry rubber, we didn't try it untill we got back to hotel so was unable to take the rubbish back. Be warned

Went here after a night out. Ordered one piece of chicken and chips for £6.50. I've got more meat on my legs lol had more bone than chicken. And it was absolutely disgusting......

Friend and I individually ordered vegan chicken burgers. They got vegan chicken, I got what was clearly a vegetarian patty full of vegetables and cheese. When I tried to point it out they offered me some chicken as a consolation ????

so everything is cooked but.. the outside of the chicken tastes burnt, which is a shame as iv heard this is the best place for chicken.

Extortionate prices for cold food. £9 for meat and chips.

I got nuggets and chips on two different occasions and I find out it cost me £16+ for each time, never again will I go there, such a scam

£10.50 (!!!) for a box containing 6 hot wings, fries and a can of drink. No, you haven't misread. Absolutely shocking price. Wouldn't even find that in London.

Always great food. Excellent and polite service from driver, thankyou.

Must not go to work here ever. The owner Bob is a fraudulent. He just agrees to give training and make people work without paying them. Worst place. Unhygienic kitchen area and food.

Best wings in all of norwich for real

After countless trips to Piccolos I think it's time to write a review on this FANTASTIC place. Every single time I come here I am greeted by the lovely staff and the food is always so so TASTY. I have tried the chips and the pizza's and every single time the food is always amazing and to a high quality. I never hesitate to pop into Piccolos as I know my experience has and always will be to the best quality!

I had paid for two Donna meat and chips and only got ones worth, we had about four bits of meat in each box!!

Asked nicely for no breast. Gave me breast anyway. Poor service. Won’t order again

Pizza and chicken outstanding. Added extras for no charge and also got an extra peice of chicken free of charge. This place is very tasty.

Such good food and service - late in the night too. After being let down a lot recently, it is very rare to find a takeaway have no issues nowadays. Nice one.

Chips hard like they’d been microwaved and rotten disgusting lettuce in the chicken burger. Will not be ordering again, waste of money.

Chips hard like they’d been microwaved, rotten disgusting lettuce in chicken burger. Called the restaurant to complain and discuss issues and was passed around to multiple people who were all very rude and shouting down the phone not once did they apologise for poor service and were acting like the issues were my fault/problem. WILL NEVER order again poor quality food and appalling customer service.

Avoid. Disgusting food. Next day all day diarrhoea.

The lettuce in the chicken burger had obviously gone off. The chicken strips were just cut up chicken burger

Wouldn't give me tap water because they didn't have any cups they could give for free

Chips were sour. For the price theyre charging i was expecting more,

Chicken was really nice and hot , chips were fresh lovely . Will order again if the quality is still the same 👍

The food was fairly good. The guy was okay and delivered it safely.

Hope you run out of business, horrible staff and disgusting food. Avoid!!

Best place in Norwich for kebab and pizza. George approved

Food is always great. Delivery was really late however and when we called up the person in the phone was very rude

Not always open for delivery on a saturday is dissapointing x

Really lovely driver! Banging food 👌🏼

Didn't deliver drinks, wouldn't answer the.phone

Went in for a lovely meal only to be assaulted with words and given chicken that rivalled a war crime. The bloke also said that he’s glad that my nan fell down the stairs the other day

Ordered a double pepperoni with extra pepperoni, received single pepperoni and pineapple… pineapple doesn’t belong on pizza and I also cannot eat pineapple, called restaurant 7 times with in minutes of reviving order and 2 more times within 20 minutes. Chicken was delicious though

Could even bite into the meat was hard very small compared to other shops donner and chips well if it was eatable I’d of still been hungry was not worth them sending that out was quick delivery I also ordered wings that was only thing I eat they was nice

If I could put zero stars I would, ordered on Just Eat, said it closes at 3:30am, ordered at 0:00 (midnight) said it would be delivered between 0:35am - 0:55am, it went through all the stages of restaurant accepted order, order is on the way, then had the audacity to say enjoy food when the delivery was nowhere, I then proceeded to call to only get an answer phone and by this time it was 1:10am so I asked for an update on Just Eat and a couple minutes later they cancelled the order, you could at least tell me earlier or why you have cancelled anything really, super disappointed.

Was given the wrong items. I don't want this

In the current time, this is pretty much the only place you can get food after a late night out. Regular employees are lovely and do what they can with the busy atmosphere which can be overwhelming, although the man who seems like the owner or the manager is just plain rude to both his employees and his customers, foul mouthed with little to no patience and seemingly no customer service skills whatsoever, if you don't want to be around and you're not willing to cope with the busy atmosphere and the high volume of customers, don't stay open, or just trust your employees to run the ship, seems like a genuinely awful man. Prices are quite extortionate for what you get, but it's your only option sometimes. EDIT: Just found I was charged £6 for chips and cheese when they are £4.40 on the board! Absolutely atrocious business practices, also seems like it's common. Will be reporting this since they seem to be knowingly taking advantage of customers!!

Good but only got half what I ordered the rest was wrong. Great tasting food

Chips cold and hard like they were reheated and paid for coleslaw was missing.

Good food never, had a complaint. Will continue to order from here.

Sent the wrong order - ordered boneless as me and my partner struggle with meat being on bones but sent us a meal with chicken with bones in, tried to call several times but couldn’t get through. Highly disappointed.

My phone wasn’t working properly yet the guy waited 25 mins for me to receive the missed call, also the food was good.

Always good burger, chips are excellent, delivery always early!

They left the food outside on the doorstep without calling me to tell me it had arrived. It was raining outside and the food got soaked.

best cheeseburger and chips i have ever had i love u all

Expensive for what you get bit good quality so all in all a good experience

THE Best food. The boys in the kitchen are so lovely. Always come here post night out and I'm never disappointed.

Ok ok food for late night pub hoppers... inside ambience is good

Lovely place to meet people in Norwich

Great food, great service and loves asians

Tried to call the restaurant to see where our food was and the phone was ignored. No communication and late delivery. Some of the worst chips I've had.

Food was lovely, really enjoyed my burger. Food was super hot too. New people must own the shop or run it as the food was much better than the last time we had food from here. The ingredients tasted so much better, even the cheese in the burgers has improved. Hope it stays like this!

Food never turned up !!!!!!!! Checked my outhouse and other places nothing there and they wouldn’t answer my calls

So where do I start. I live directly 5 mins from this restaurant. I put an order in of chicken and a wrap. Chicken came soggy and wrap had fallen apart. The app notified me that my delivery was on its way...remember I live 5 mins from this restaurant it took 20 mins to drop my food after the notification which to me means multiple drops. Also why do your delivery drivers not carry change when clearly paying by cash? This restaurant walked away with my money and never came back with the change.

Ordered food and it wasn’t delivered

got a meal deal but with no chips, so i spent 7 quid on a burger and a 50p can of coke, delivery driver called the restaurant for me but the guy on the other end either couldn't or did not want to understand me.

The food was cold when it got to me , I also ordered chips and cheese and they delivered a wrap to me and when I called they told me It was on the way and they kept me up all night and never picked there call again. Soooo bad

Rude, poor food and doesn’t give you what you ask for

Wasn’t happy with the. Chips or the burger was all too dry and would like my money back

Great chicken wrap and chips arrived hot

Wrong vegetarian pizza sent, not hot! and pizza's were cold when they arrived

Ordered at 1:34 and the food still hasn’t arrived at 2:50 as they can’t find our address! Called the shop at 2:30 and they said they would re deliver in “no more than 10 mins” but the food still didn’t arrive, rude service when asking where our food was and they didn’t seem to care what had happened to our order.

Placed a simple order and after waiting nearly an hour, no food came, no knocks on door or calls so we rang and had a pretty rude man basically blame US, saying his driver had called etc... LIES!! We were told another 10 mins maximum for our order to arrive, but after another 20 mins still no order... Terrible service, will NOT use them again and wouldn't recommend to anyone!!

The food was fine however the server and possibly the owner was very rude and short tempered. Not recommended unless you want to feel rushed, insulted and looked down upon.

I can account for multiple orders I've had from piccolo's and everytime the chicken is succulent and juicy, the Southern fried coating is wonderfully spiced and seasoned. The pizza I ordered was exceptional BBQ pizza I added garlic, beef and meatballs and best pizza I've had yet. Perfection everytime

Variety bucket delivered almost a half hour late with all but 2 pieces being dry & hard.

The shame is the chicken is lovely but having a child that only eats the chicken breast due to special needs and food sensitivities and I ask for just breast and get one breast two thighs and a leg each time so the rest goes in the bin I feel I'm paying a lot for only one item he can eat

Lovely manner, friendly and delivered on the food request I asked for

Gutted as the wings are normally very nice but today they taste burnt and really oily were not up to the usual standard

Terrible service cancelled order 30 mins after placing!!! Appaling don't accept orders if you can't deliver!!! Rude and not helpful!!!!!!