Fat Fox Pizza Den in Norwich

This place is truly a hidden gem. I really mean it. It's actually one of the best pizzeria and the prices are quite good and flexible. I have ordered and each time the food came out piping hot, delicious and exactly how I wanted it. If anyone is interested in trying authentic, traditional pizza, this is a must to try. It outshines most of the pizza shops I've been to. I am highly recommend the shop. It has improved in service and quality recently.

Pizzas were great but the side orders were disappointing, the Bruce Brie chips were just fries with melted cheddar on top (no blue cheese) and there was no dip with the sweet potato fries.

Terrible we ordered a full house pizza. Only half of it had toppings and the pepperoni and onions were missing. We also asked for garlic butter fries and recieved normal. Try to ring them.. the number is deactivated

pizza we ordered didn't have the toppings specified and only on half of the pizza we ordered garlic chips and they sent normal chips. not happy not worth it don't waste your money. a 39p asda own pizza is 10 times better quality.

Absolutely appalling service- I was given the wrong items and the restaurant phone number doesn’t exist/cuts off. Disgusting

Awful place. Poor customer service and nothing available on menu.

Pizzas were missing ingredients and they only gave us 2 dips and we ordered 5, very disappointing for what we paid will not order again

Pizzas were literally missing ingredients and they gave us 2 dips when we paid for 5, very disappointing will not order again

food was very tasty but the pizza arrived stone cold.

Used to order from them via Just Eat. Ordered this time from their website via there preferred delivery service YoYo. Never received our food.Tried to call but number was invalid. Beware, had to raise a dispute with my bank to try to get a refund.

I walked in there cause I was looking for a different place that's listed as the same address, burger mafia. I ask the guy behind the counter, he looks at my phone and just says, "yeah, I can do that, you want a smash burger?" I pause. Stunned. I say, uh yeah that sounds good, he asks if I want anything else, the only other thing I wanted from this burger mafia place was some good fries, so I say cajun fries, he says no problem, £9. I hear him asking the cooks in the back, "you know how to make a smash burger?" I think, well at least it'll be interesting. Genuinely one of the best burgers I've ever had, the menu listed pizzas, chicken wings, desserts, no burgers. Not just that, AFTER I paid, man asks if I want sauces, cheese, a drink. I feel like a wandering wayfarer taken in from the cold by a kind and caring family and I have never felt so well treated.

Ordered on their website, money taken and no confirmation or food turned up. Avoid like the plague.

Been a while since ordering from here, and now I remember why... service erratic at best, no working phone number but 20+ quid taken and no food or update after 1.5 hours and phone number is invalid. Food used to be good but nothing has turned up so now I have to figure out how to get a refund.

Do not order off their website. They will take your money and no food will arrive. When you ring their number it's no longer valid. No way to get the money back. FRAUD

The pizzas are okay, but they seem to be going downhill in quality. Do NOT try to order a delivery via their website. I tried to, but there was a glitch when it was taking payment. The website froze, then when it cleared I didn't receive an order confirmation. I checked my bank and the money had been taken. I tried to call them and the number on the website doesn't work. So, no order confirmation, no pizza, and no way of contacting them. Don't waste your time, effort or money. There's much better pizza out there...

0/5. Absolute jokers, scammers. Ordered my food, they forgot half the order + all my food is all over the place, spilt everywhere. I’m now trying to contact the restaurant but they’re phone numbers won’t connect. AVOID

This was, bar none, the worst pizza I’ve had in my 45 years. The worst pizza in England and perhaps the world. Cardboard covered in wood chips would have been a better choice. It was a stale, overcooked, flavorless mess with stale meat (stingily applied, thank god) and no sauce. It looked and smelled disgusting but I gave it one bite — that was a mistake. My husband, who would eat pretty much anything, managed one slice. We had put it outside our hotel room door (it’s midnight) because the smell was too much. My dog would turn its nose up at this. Foul.

Ordered - money sent to them, no confirmation from the restaurant. Called them multiple times with no answer. Do not order from here.

The food was delicious and the staff was very nice. We were taken there by our friends who recommended the place and I now understand why. Apparently I was the first person to order the new option on their new menu - a piri piri grilled chicken burger - and it was delicious; the chicken was moist and flavourful, spicy but not burning hot, cheese beautifully melted, served in a nice bun, and everything was nicely wrapped so it was still hot when we got home. The Mac'n cheese fries were just as good according to my gf. The pictures are disappointing compared to how nice things were in person.

Wow where to begin been here few times and allways very good food I can't recommend enough on the burger flavour pizza and fries amazing in my opinion try the chicken wings and salted pepperoni balls again very nice got this order on the just eat and in my opinion it's the best takeaway on just eat for pizza ect very happy overall

The pizza was barely warm, there were supposed to be 2 sauces as a base but there was only 1, the sausage on the pizza was smelly, there were not many ingredients, there was only a little cheese in the middle.

Ordered on Thursday (27/10) and the food never arrived. My bank has been charged and they won't answer the phone or social media in order to refund me. Do not use.

Absolutely lovely food, friendly & quick service!!

Ordered food 3 hours ago, it's not arrived. Not answering phone. I better be getting a refund....!? DO NOT PAY IN ADVANCE!!!!!!!!!

Amazing Pizza Sauce and Cheese Fries!

Food was never delivered and no one answers the phone.

Great service and food. Always come here after a night out

Took 1 hour 10 for delivery when initially advertised (on Just Eat) for 20 mins. No one answering, multiple calls made. Unable to get any update. One pizza arrived well done and the other had the wrong toppings.

Lush freshly made Pizza. I went with the Brie, Bacon and Caramelised Onion and enjoyed every bite. Highly recommended

The food here is great, we were ordering regularly. Until the place just went dark, we were ordering from Just Eat and then on other platforms. Our food would either not turn up or the orders were cancelled. However, the service seems to be better now so can recommend.

Quality tasting pizza went for the ring of fire pizza lvl 4 and I can confirm no false advertising from you guys 🥵

Order got cancelled but not returned my money!!

Fool me once, shame on you. Fool me twice, three times, four times, shame on me. I'm so disappointed. I REALLY love this place. If you get the chance to have their hot wings and brie and onion garlic bread you will not be disappointed..... That's if you ever get it though. I've had my order cancelled 4 times now on separate occasions. They seem to open whenever it pleases them. Oh but you won't know this until you've ordered and waited 2 hours for your order to be cancelled. They have a number to call but do they answer? Obviously not. I just want those wings and blue cheese sauce back in my life 😭

Unfortunately they never turned up to deliver. Tried calling 9 times to find out what was going on and they never answered. After an hour late I finally decided to claim my money nakck. Food is normally fantastic but the service was terrible this time. Now have to claim my money back and wait 3-7 working days for the money to be put back in my account 😕

Amazing food & customer service

We had ordered here before and had a really great experience. Last night, I decided to order through the restaurant directly at 1830. The money came straight out of my account and I received a confirmation email and a timer with about 35 minutes on it. The timer stopped after being refreshed a few times. I assumed they would be busy on a Sunday night so gave it until 8pm. I called through just to confirm our food was on the way or being prepared but got no answer. The food never came which was very disappointing. Still working on a refund. By the looks of reviews on here it looks like I am not the only one who has had this issue. Please just tighten it up guys, you’ve got good potential but frankly this is just poor. To anyone reading this deciding whether or not to order from these guys: don’t bother, as you may not even get it.

I am genuinely gutted to have to write this. Fat Fox Pizza Den- your food is tremendous and your social media promotion is fantastic. It is with massive regret that I pass this on- please know I hate posting negative reviews, especially for an independent. 1. Please check your details- The site says you open at 4.30 but Facebook says 5. 2. Please make sure someone is there to pick up the phone- I called multiple times and nobody answered. 3. I appreciate you came out to deliver after this but it should not take 10 phone calls, a Facebook chat and me having to talk to the people that run your app before you resolve it. 4. The matter has now been sent to Paypal regarding getting money back. I am really sorry it has come to this. 5. As I say I'm genuinely gutted. All the best.

Bought one pizza and some nachos totalling £17, which took around half an hour to make; the pizza was burnt all around the edge and so thin it couldn't hold the toppings. My nachos were stone cold and the cheese wasnt even melted, definitely not worth price or wait. Basically inedible, won't be returning

This place is amazing. The pizzas were delivered quickly. Steaming hot and delicious. The ingredients were fresh and very tasty. The chips were the best I have had in ages. All food tastes real. Freshly cooked and full of flavour. I really can not put in to words how damn good that dinner just was. Would highly recommend this place. Seemed a little pricey at first. But half way through the meal we thought it is well worth it really. £25 for 2 pizza and 1 large portion chips.

Never arrived. Tried calling and says the phone number is not recognised so couldn't contact them at all. Unacceptable. Would give 0 stars if I could.

Man when these guys first opened, it was honestly the best Pizza store in Norwich, the loaded fries were loaded and the pizza came with all sorts of beautiful flavours. I used to buy everyday After 2 months of not ordering I have ordered again, boys I don't know what changed but please go back, the pizza was nothing I used to order, it's dry plain and even has different toppings (lower quality as well). There's also 1/20 cheese to fries ratio aswell, I don't understand what went wrong but please go back to how you were.

I absolutely love fat fox, the pizza choices are amazing and they’re not greasy🙌🏻 The fries absolutely slap and the serving size is beyond generous. When we ordered this week through a delivery app it was taking a while to get a driver but then they took on the delivery themselves❤️

Talk about above and beyond! We have ordered form Fat Fox Pizza Den several times now. Their pizzas, sides and desserts are incredible! Whenever we have spoken to them, they have always been so friendly and helpful! Definitely my favourite pizza place!

Awsome pizza and really good flavour combinations. Customer service was is incredible, they really do go the extra mile. Best pizza house in Norwich.

Best pizza and loaded chips. Was very nice would highly recommend

Best Pizza & Wings I've had in Norwich. Peng! Highly recommended. Delivery was quick too ! 😋😋👌👌

Liked it, good thin crust pizza, good service, recommend.

Disappointing and overpriced. Wont order again.

The pizza that Norwich deserves, AND NEEDS. Can't fault it, Strongly recommend the Ring of Fire. 10/10

Food was great, fresh and hot, very tasty. Loved the dirty fries and the 2 pizzas we had. Great menu selection would go again. Odd opening hours/delivery and pickup times, watch out for that when ordering.