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3.5

Based on 95 opinions finded in 1 websites

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Nº 1985 in 2648 in Liverpool

Nº 358 of 463 Other cuisines in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..chickensoupsbaconcoffeesandwichsaladpay
Score
OpinionsNoteTripAdvisor953.5

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Went in on a very cold December day and was pleased to see it wasn't busy. Was looking to use toilet but alas, there are none so its tie it in a knot or the lamp post on the corner! Ordering is straight forward enough from polite staff. We had 2 Christmas sandwiches which were nice enough. £12 with 2 drinks has sadly become the norm. Nothing to get excited about and certainly won't drag me back

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Pugs on tour . 2023-12-27

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I was charged £9 for a mediocre jacket potato. I still can’t quite believe it. I checked the board and thought the price for a jacket was overpriced (but still average in terms of city centre cafes). I saw the price of £1.50 for extra side salad. I was asked what salad I wanted and asked for some coleslaw (I was told at the end that I was charged for an extra filling for this!) The salad tasted of chemicals (like it hadn’t been washed). I would not go here unless you want to be robbed blind

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Louise C . 2023-11-27

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We had seen a few reviews about using hands to pick up items when making sandwiches/salads etc, which put us off going. However, we noticed signs for iced coffee so thought we would go in and try a coffee. Upon going we noticed the same, but overheard a member of the team tell another customer that she would continue serving as she was "due a handwash". The customer asked the lady and she kindly explained that although gloves are not worn, handwashing is done between every few customers served as gloves can carry more germs than washing hands regularly, which actually makes sense. After this we actually observed this in action and decided to get a sandwich for lunch and we were not at all disappointed. The staff were lovely and very helpful. I got a chicken and bacon sandwich and my 2 lads got duck wraps which were all really tasty. I am so glad we decided to go for the iced coffee as we never would have known this! Will definitely be back when we are next in Liverpool. Thankyou for your brilliant service and lovely food :) x

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Hayley M . 2023-08-17

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Lunch was amazing staff are very friendly Will definitely be going back again when I next visit Liverpool ❤️

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Nancy W . 2023-07-01

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The food is tasty but staff make up the sandwiches and salads won’t their hands, no gloves and no utensils which from a hygiene point of view isn’t acceptable in my view nowadays! Won’t be going back for this reason which is a shame.

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CAO20 . 2023-06-15

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Despite initially finding the sandwich selection process a bit confusing, three of the four family members placed our orders for meals and drinks to eat in at Philpotts in Liverpool. However, when my stepson couldn't figure out the process (which did seem quite involved), and was told by the counter staff they were out of a couple of things, he went across the road to get a sandwich from another shop. When he returned a few minutes later, the woman attending the cash register reacted in both an unprofessional and disrespectful manner towards us. Shooting angry looks while we ate, she then actually threw takeaway cutlery at my husband when he asked for some for my stepson's girlfriend's un-finished salad. My stepson asked if 'he had done the wrong thing' with getting a sandwich from over the road, and she told him he wasn't supposed to do that. He replied, 'Ah, unlucky', and we then left - upon which the woman came out of the shop after us to loudly tell us that we were never welcome again. This overreaction and kind of behavior is really bad, and shows a complete lack of respect for us as customers. The economic impact to Philpotts of my stepson getting his sandwich from elsewhere was nil, given it was otherwise almost empty and clearly they just didn't have what he wanted. But rather than just reflect on 75% of our group being paying customers, and that clearly we wanted to eat together, the way that the employee treated us was very disappointing. No customer should ever be made to feel so unwelcome and disrespected, and it's clear that this shop has a lot of work to do in terms of improving their customer service. In summary, I would not recommend Philpotts sandwich shop to anyone based on our experience. The service we received was extremely poor, and it's clear that this shop has a long way to go in terms of providing a welcoming and respectful environment for its customers.

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rdpmc . 2023-04-18

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Hemos estado desayunando y es muy buen sitio, desayuno inglés muy variado y café muy bueno, buena atención y precios medios👍

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6marga . 2023-04-04

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A very pleasant sandwich shop that sells a variety of cold sandwich fillings and some hot food also available. Friendly girls working behind the counter. I ordered a Chicken and Bacon baguette, but the lady dished up Coronation Chicken instead. Maybe she didn’t hear me, but I was too shy to correct her. It tasted fine and we were fortunate to get one of the few tables to eat at. They also sold a variety of drinks I had never seen before and well worth a try. Whilst we were eating it seemed a very popular place for people to get their food. Located close to the waterfront and not far from the city centre.

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jamiesandilands9 . 2022-06-21

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Recently I’ve been going to this store more or less every day on my way to work…staff are friendly and welcoming. The staff are always making sure you have everything you want and food is lovely!! Would recommend.

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Sarahmahoneyyy . 2021-08-06

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Just been in to Philpotts ready to order lunch, lady behind the counter had no mask on, making up a salad grabbing out of each bowl with no gloves and wiping on her apron. Did not inspire me to stay, especially in the current climate, we walked out!

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Kate M . 2021-07-01

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While sipping a beer in Exchange Flags City Square my eyes were diverted to Philpotts ,brought back a lot of great memories of delicious coffee served in a wonderful cafe ,staff here were super friendly and considering the location great value for money, not sure if its still open, will have to check it out, if so I will most certainly revisit here ,easy to locate on Exchange Flags City Square.

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293neilk . 2021-04-23

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The staff here are very miserable and seem to be angry from the minute you walk in! Its like they hate working there!

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sophiem22x . 2020-03-03

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Lovely place, clean and huge selection of food, the ladies were very friendly. Lovely lady catered for my sons fussy needs and it wasn’t a problem! Very nice fresh bread and bacon fab! Would definitely return next time we are in Liverpool 😊

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traciebrown . 2020-02-18

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I was working in the area for a week recently and I went here most days for my breakfast toastier. Service is swift and the staff are friendly. The food was great and cooked to perfection. I will visit next time I am working in the area.

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VivaCloaky . 2020-01-26

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Conveniently located but after giving them three chances there is just no going back for me. The service is deplorable! If the place is busy then you are in luck, you might, just might get served. if it's quiet then they will just ignore you and find some spoons to polish or some other menial task, anything other than see to a customer, you will be ignored no matter how long you stand at the counter! Now let's assume you do get served and some arrogant counter staff barks "yes, what" at you and you ask for a sandwich and processed to list your desired ingredients (on the board above their head by the way) you will get a look that I can only describe as pure hate, it's like you have just asked them to slice a bit of flesh off their pasty arm and toast it between two spaniels ears. As for the bread, I've tried two different varieties and both were stale, I thought I was just unlucky the first time. The 3rd time I was ignored so walked out. As for the staff on the till, OMG.. cheer up, you're taking cash not throwing puppies into a mixer! Absolutely hideous establishment. If you don't believe me go and see for yourselves, it's so bad it's actually quite amusing!

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Dylan Z . 2019-11-22

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As part of the Patisserie Valerie Group 5his cafe has closed not much I can say but I do miss going their as their food was very tasty

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maltesefalcon43 . 2019-09-23

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Stumbled across this place by accident one morning. Had our nicest breakfast in Liverpool here. The place is spotless and all the food looked so fresh. Got a bacon and sausage toasted sandwich. Just delicious. Staff were so friendly and polite. Looked to be a lot of repeat customers and regular locals which is no surprise!!

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mmc20181 . 2019-08-08

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La comida aquí es razonablemente sabrosa, pero nos sorprendió ver que al preparar nuestros sándwiches, literalmente, todos los ingredientes que el personal les puso fueron tomados a mano. No se utilizaron cucharas ni tenedores incluso para las rodajas de pepino, tomates, lechuga y similares (precortados y listos en tazones). "Las manos humanas SIEMPRE tocan nuestra comida" podría ser su eslogan. ¡Insalubre!Además, estábamos sentados y no nos dieron cubiertos: no disponible; así que tuvimos que comer con nuestras manos. Como no había baño / baño, nos fuimos con "recolectores" grasientos.No vamos a volver

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DutchTouristTheHague . 2019-07-28

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This was not a great experience sadly.I ordered a "salad" which was anything but that! It comprised of:- A small amount of salmon. Portion size was OK I suppose, but quite a bit of the salmon was hard and crispy in places. Had to scoop these bit out.- a very small portion of vegetables (a few peas, green beans and cucumber)- 3 small bits of potatoes - mostly comprised of pastaNormally I wouldnt mind, but I had paid 4.25 for that!!

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Steve H . 2019-06-28

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Quick stop for a sandwich. Nice BLT on brown roll. V tasty. Service was ok not very cheery though. Good to grab a quick bite to eat.

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Andrew-Leakey . 2019-06-24

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Sé que es solo una envoltura de pollo, tocino y aguacate. Sé que solo son 3. 10 pero me disgustó el mal servicio al cliente en el mostrador. El miembro del personal pelirrojo me miró cuando lo pedí como si fuera un inconveniente y prácticamente me lo tiró una vez que lo preparó sin una palabra de agradecimiento o una sonrisa. No volveré allí de nuevo.

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carysd125 . 2019-06-07

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Pass this place every day and never thought to go in until a month ago. Staff are very friendly and food is freshly made and great portion sizes. Would recommend to anyone wanting a decent lunch in liverpool. Love it!

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mikebF7896VW . 2019-05-03

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Me encantan los Philpotts pero mi experiencia de hoy no fue agradable. Sentí que estaba interrumpiendo algo más importante para el personal cuando me atendieron. Cuando pedí mi ensalada con media pasta y ensalada conseguí un rollo de ojos del ahora infame servidor de pelo corto, de color rojo. Hacer la ensalada era claramente una tarea. Los croutons se perdieron al igual que los trozos de tocino y obtuve 3 tomates cherry. Cuando pedí que se agregaran los elementos que faltaban, me quedé con la mirada gacha. No entiendo por qué a los clientes se les hace sentir que son un dolor en la parte trasera del personal que se supone que se les paga por ayudar. No volveré!

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IainC714 . 2019-02-27

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This is the first time we have visited Philpotts and we were very impressed good selection of food if you are just looking for a snack or a main meal really nice cake and coffee and the staff are friendly and welcoming

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carolbilly1 . 2019-01-09

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Hace poco me mudé a la oficina de Philpotts con banderas de Exchange, así que dos veces he estado allí y en ambas ocasiones ha sido abismal. La primera vez (hace unos meses) había bluebottles arrastrándose sobre la comida. Cuando se lo mencioné al miembro del personal, ella simplemente los "ahuyentó".

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ScouseMammy . 2018-12-04

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I went in at 14:30 (half hour before closing) and was charged full price for this excuse of a chicken sandwich. Ok, I said no to salad and no to sauce so I’m guessing there must be a shortage of chickens!

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Z8610ILhelent . 2018-11-12

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Hubo una reunión en Liverpool, así que encontré este lugar por casualidad. Todos nosotros 10 de mi encuentro basura en a la hora del almuerzo. La selección de sándwiches fríos y calientes, envolturas, baguettes, pasteles, etc. Fue estupendo,

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Nadeem A . 2018-08-24

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Lots of choice, multiple fillings, quick service and good coffee. The times I have been back, similar experience.

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nosilla_Glos . 2018-08-13

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Me he alojado aquí unas cuantas veces durante un viaje de negocios, y la comida es bastante buena, sin embargo el servicio es terrible. La señora con el pelo corto Rojo es tan grosero y odioso, me niego a ser servido por ella de nuevo.

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Scousewife82 . 2018-07-28

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£3.10 for a wrap with nothing in it and 50p for a hard sappy banana. Glad I gave the miserable check out girl an old pound coin. If you're hungry best going the Tesco round the corner, if you're on a diet then this place probably suits you.

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phinlay . 2018-06-25

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Wednesday 20.06.18 a quick visit to Philpotts - Horton House - Liverpool

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maltesefalcon43 . 2018-06-20

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La comida está bien, pero es decepcionante por el servicio realmente horrible. En mi primera visita, ya que nunca había estado antes y no saber lo que estaba haciendo, estaba agobiada por mi pedido por una mujer que no sonriese o hacer contacto visual, ella parecía que ella lo prefiero hacer cualquier otra cosa en el mundo que me sirven. Lo mismo puedo decir de la mujer que estaba en la caja. Me dio la sensación de prisa y me lo declaró en todo el mundo allí, fue una experiencia muy desagradable.

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Allie W . 2018-06-06

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Yo trabajo en la calle Old Hall en Liverpool y a menudo a Philpotts para mi almuerzo. La comida es estupenda y el servicio en general es bueno, sin embargo hay una señora con pelo corto rojo que es terriblemente grosero con los clientes. Por no mencionar que no llenan las ensaladas y a menudo se olvida de adecuadamente puesto en la mitad de los condimentos. Ella es constantemente y ofrecer a los clientes sucios sighing parece y es grosero. No tengo un trabajo malo que decir a nadie que trabaja allí, por desgracia, esta señora le permite al lugar.

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shellyom . 2018-06-01

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Everybody goes in here it’s a good breakfast and a good cup of tea the staff are all very friendly and helpful will go that extra mile.

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Malcolm H . 2018-05-01

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This place is really for takeaways but there is a certain amount of seating to eat in.Food is great and reasonably priced.Found the staff to be friendly and helpful.

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Paladin80 . 2018-04-24

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My early morning visit to Philpotts - Horton House - Liverpool Recently they seem to be using less chocolate when preparing my Mocha and again this drink was a little tasteless compared to thru usual quality

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maltesefalcon43 . 2018-04-02

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Recuerdo cuando solía ser el sitio al que ir en Liverpool. Había largas colas y la comida era fabulosa. Hoy un lugar más tranquilo - quizás mucho un signo de los tiempos y el incremento de la competencia cerca. Sin embargo, esta fue la peor atún Nicoise que he tenido. La adición de frío patatas asadas quemado es como novela ya que era inoportuna. Realmente? El personal aquí como como siempre. Triste que no se puede decir lo mismo sobre este particular ensalada

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Rachael W . 2018-03-05

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It was busy I get that and I got in the wrong queue and apparently it was too much for the assistant to walk a few yards to pick up a baked potato and serve me (I wanted salad and she was standing by the salad so even if I had gone to hot food the assistant there would have had to walk to the salad part). Not only was it too much for her to contemplate but she was surly and I wasn't impressed. The hot food queue was quite big so I joined that but when it appeared that I wouldn't have time to get my food and eat before getting to an appointment, I went back to the sandwich queue (husband was being served still) and guess what still surly. There are plenty of other places to eat in Liverpool so won't return.

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chilliexx . 2018-02-14

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Sandwiches are actually really nice. Never any ingredients left if you don’t go in before 12.30. Very disappointed i went in and was refused coleslaw for seven sandwiches of a Friday afternoon. They must loose customers everyday

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dollymixtures2016 . 2018-01-22

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Viciada em café do jeito que sou, parei pra comprar um café “to take away” mas decidi ficar porque o cozinheiro estava feliz, fazendo piada e interagindo com os clientes. Dei boas risadas e o café é muito bom.

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Jaqueline M . 2017-11-02

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Morning coffee and cake whilst in a Liverpool photographic walk with 4yourwalls.photography. This was the staring point for a Photowalk around Liverpool. Started day with coff and pastry before the Photowalk tour began. So if you want a great cup of coffee try Philpotss and...

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yourwallsphotog... A . 2017-10-05

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Went in for my breakfast butty to be told to wait in a long cue for 5 mins then finally...

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Kenny S . 2017-09-29

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A lo largo de los años, darnos el lujo de una envoltura de pato philpotts outlet, ahora digo tratar porque son 5 libras cada uno. El producto se sirve esta vez era prácticamente una envoltura, relleno con hojas ciegas pepino cebolla, pero la primavera el...

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Sean D . 2017-09-08

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Siempre Trate de visitar este café con regularidad sus sándwiches y sus tortas son para morirse mi bebida favorita caliente café moca es obviamente, ya que es la mejor, pero en ocasiones no pedir un café con leche, que es bonito pero. No es tan...

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maltesefalcon43 . 2017-08-12

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No haber sido en un tiempo que Philpotts y ahora sé por qué. Compré una sándwich de jamón y queso con lechuga por 3 libras. 25. Qué vergüenza. El jamón era el tipo de plástico barato y había uno plateado de queso en ambos lados....

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Jackie K . 2017-08-08

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Paré aquí para un sándwich de desayuno. Una tienda muy concurrida y comprensiblemente. Sin duda vale la pena volver.

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MrandMrsSKIClub . 2017-07-13

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Me llaman para mi café en Philpotts diariamente. Anne-Marie, Chloe y las señoras en la barra de café te hace sentir bienvenido con una sonrisa agradable y un hola. Su humilde gesto es tan importante. Te da un descanso del estrés del trabajo, lo que un simple camino para revitalizarse. Muchísimas gracias a Anne-Marie y personal.

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_kdgoodary . 2017-07-13

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Visita con regularidad para mi taza de café moca u ocasionalmente un Latte si quiero cambiar.

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maltesefalcon43 . 2017-06-27

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I was working at the nearby train station and parked outside here, layout drew me in. Clean and tidy lots of ladies hard at work and also very friendly. I decided to go for a salmon salad as it was a lovely hot day, food was very nice lots of different tastes and textures I only give it a 3* as at £5.10 for a large salad is extremely expensive in my opinion.

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DannySeals . 2017-06-19

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Yes, the food is good but the queue at lunch time has put me off actually going inside, it's that bad.

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Goodison70 . 2017-04-12

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Have bought lunch from here many times but have to say was really disappointed with the Scouse I have just bought. On a cold Winter's day was really looking forward to my lunch. It is normally really tasty with big chunks of potato, carrot and meat but this time it was gravy and very little else, two pieces of potato, one piece of meat and couldn't find a carrot in the whole pot. Won't be buying this again!

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Alison J . 2017-02-14

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The food here is and always has been pretty decent, however the attitude of the staff when serving you is absolutely shocking. Not taking a single bit of care about how they make your sandwich, slopping the ingredients on the bread and then packing the bags so the sandwiches get squashed up. Asking for a further sandwich then gets you a stare as if you've asked for their first born child.Will be taking my business elsewhere as the whole service is just cr@p

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mingolet . 2017-01-25

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If you want nice food this is the place to go. A fine selection of cold sandwiches available or breakfast items. I however go at lunch time to get off the hot menu either a Duck wrap or Chicken both are delicious. Bit expensive but you pay for what you get. Staff are lovely.

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John G . 2017-01-13

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Used Philpotts for years when worked next door in Horton House,. Great staff, so many options on sandwiches/lunches. Clean, good food.

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MJMChester_UK . 2016-12-23

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I do believe that you get what you pay for - and Philpotts is an example of this. The sandwiches, soups and hot food they prepare is quite expensive; but it's worh it! The Hot Specials are amazing and well worth trying them out. The soups are equally lovely!!Drinks and crisps are way over priced. I understand that the food is premium quality and needs a higher price but crisps and coke can be bought much, much, cheaper in shops locally. Minor point, but worth noting

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Steve T . 2016-12-22

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My friends and I went to Philpotts as a "treat" it was pay day and it's a bit of a walk from where we work but it has always had a great reputation, for good reason the food is good. I don't even know where to start here, the queueing system is ridiculous, I stood in one queue because it was directly in front of the crispy duck and I wanted a wrap, I was told it was the wrong queue and sent to the back of another one, as people piled up there was utter confusion, one queue for the noodle bar, another for the cold food, another for the duck?? it was bonkers, I then got to the front of the second queue only to be told I had to order the salad from one queue and get to the back of another queue for a duck wrap?? How hard can it honestly be to form a line, the lady with the short red hair who was making the salad for me was furious with my confusion and started ranting to her colleagues, however she forgot to notice everyone in the queue was confused! I would never go back to this place, we get one hours lunch in work, most of which was spent trying to figure out how to get served.

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Sharon M . 2016-12-02

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As a new business to this area I called in for a spot of breakfast at around 10am. Stood at the hot foot counter with 6 female members of staff clucking around the place. Completely ignored despite trying to make eye contact. 3 women in the kitchen area talking about their live life completely ignore me and the 3 further customers who queued behind me over the next 5 minutes (11 minute wait in all) Two shouts from the cashier of "hot counter" went unheeded. Left and crossed the square to Gourmet Coffee. Served straight away with a smile and 2 free pieces of toast with my coffee. I know where me and my team will be using from now on. (Literally our 1st day in the new office!)

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Marcose . 2016-12-01

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The queue system here is so complicated it put me off for ages. You have to queue for either hot, cold food and then again to pay. Waiting time can be long in all the queues. I wouldn't mind paying a bit more for a quality meal, but more often than not I am left underwhelmed with the food and annoyed by the attitude of the staff who are usually stressed and busy.

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Ali1234567890 . 2016-11-30

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I've been having my lunch from there almost every day for a couple of weeks now. I thought that the prices would reflect the quality. How wrong was I. Reconstituted chicken....cheap supermarket coleslaw (it used to be the nice thick home made stuff)...jacket potatoes the size of a golf ball (that cost almost £5 with 2 fillings)....surly service. I've kept saying "never again" but this time I mean it. Better quality and service from Tesco and I only go there if I'm desperate !

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jadegazelle . 2016-11-16

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Absolutely disgusting the way not one member of staff wears gloves when they are making the food. My whole sandwich was made with bare hands and the staff member touched everything. When I confronted the staff they said they regularly wash there hands, however I didn't see them wash once. I think for a sandwich bar this is essential it really put me off.

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Olivia D . 2016-11-02

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Gorgeous place. So mamy options..premiuim.flavours. this place has everything. Coffees were delicous staff really lovely. Def reccomend. Always busy with office workers.

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Paul D . 2016-10-17

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Our hotel didn't do breakfast so we popped round the corner and had great fried sandwiches made by the loveliest ladies you would wish to meet,and at reasonable prices for a city.!!StuartPHinckley

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Stuart P . 2016-10-16

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Nice service, lovely chicken, bacon, sweet corn baguette ! Great location where I work in chapel street. Nice staff !

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LiverpoolMichael . 2016-08-03

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I used to eat at Philpotts two or three times a week until I chipped a tooth biting through a scotch egg. The outside sausage bit was defrosted but the egg was frozen solid. I complained and got Amy money back but don't think this was enough for me to go back.

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Jayne B . 2016-07-24

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I regularly visit Philpotts in Exchange Pass during my lunch hour at work, and the salads are absolutely delicious. There is SO much choice in terms of salads, wraps, sandwiches and soups, it can be really difficult to decide! Great vegetarian options too which is what I'm always after!

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RachelA1307 . 2016-07-19

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Great breakfasts, even better lunches. The food is great, the staff are very friendly and helpful. We are lucky enough to be in the offices above, and visit very frequently. Massive choice of things so suits everyone in the office!

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Nathan M S . 2016-06-06

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Went in for a coffee and cake. Immediately got jealous of all of the business people with this around the corner. Sandwiches, healthy platters and just general YUM! Was on way to a reservation elsewhere but the staff were so friendly and helpful in directions. We bought a drink and sat down to gather our bearings. The only thing I would say is the staff were shouting across the establishment to one another which was distracting.

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Thatsmeeliza . 2016-05-20

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As explained I use this location for my Mocha, and have been here on a number of occasions. Service is very quick and staff are very friendly.However the company I work for use this venue to order in trays of Sandwiches / Rolls and other cold food, selection of cakes / fruit etc. Never had an issue the food is always brilliant slightly expensive but you get what you pay for. Would recommend this location to anyone.

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maltesefalcon43 . 2016-05-18

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We had our breakfast here 2 days in a row. Nice staff, ok breakfast and good value for money. Good for a fast meal.

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liverpool772015 . 2016-05-17

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They do a first rate range of sarnies and soups and salads. But their cakes are all of enticing. It's always so difficult to choose which to have, fab place.

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graham198 . 2016-03-19

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Fabulous sandwiches. Freshly made. Wonderful fillings. Hot food as well.Staff very friendly and helpful. Lovely to eat in or take away.Tables outside tor nice weather.

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ValBee9 . 2016-03-17

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Great sandwiches, salads, soups & hot food too. Service is always quick and much of it is made to order so don't be put off by a long queue. Good value and always popular for a reason.

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Paul B . 2016-03-15

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This place is closed today at 1522hrs. Very disappointed with the poor service! Not very reliable! Disappointing.

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chris w . 2016-03-10

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I've been to philpotts a few times and I don't know why I keep giving it a chance. I'm always disappointed no matter what I get! Everything is covered in mayonnaise, the bread is dry and chewy and service is slow. I felt like some scouse today though and the only place I could think that sells it is philpotts so I gave it ANOTHER chance. And low and behold, disappointed yet again. I got a watery soup which was claiming to be scouse. And not one single piece of meat. For 3.60 for a cup of soup, Im not impressed!

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iggpigg . 2016-03-04

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Had a lovely caesar salad but the experience wasn't enhanced by some of the staff, who I suspect might be smokers, coughing very noisily and with no attempt to cover their mouths. All that hacking and gurgling might be normal for them but it's very off-putting for a paying customer trying to eat

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spencerisright . 2016-03-02

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Stumbled into this lovely cafe out of the rain. Very clean, good layout of food, decent tables and seats. The service was superb - very friendly. The coffee was delicious - 2 coffees, a double sausage sandwich and a double fried egg sandwich in comfortable surroundings with friendly people for £12 sounds good to me. I'd definitely recommend.

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stuartml2015 . 2016-02-17

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Was just looking for somewhere for a quick breakfast and came across this little sandwich shop. Excellent range of sandwiches and breakfast snacks with a small eating area.

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ukguy . 2015-12-30

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Used to be the market leader for a decent sandwich. Other nearby places have caught up and are cheaper.Still good though but hugely frustrating to have to queue twice each visit. I can understand queuing to order but then to have to do the same again to pay is just wrong. Surely the paying queue could be streamlined. Too many people ordering drinks etc. in this queue. Sort the paying side out and I will gladly return. If not then your decline will continue.

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Tonto99971 . 2015-12-24

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I have recently been working in an office in Liverpool near to Philpotts. My daughter suggested that I try them for lunch. I had tried another lunch time take away close by but thought I should follow my daughters suggestion. Not really impressed. On my first visit at about 1.15 p.m. I had difficulty in getting into the Exchange Flags shop as there was a large queue blocking the way in. I eventually forced my way in to the end of the queue, only to find I was in the pay queue, not the order queue. It was only another queue member who put me right. I then moved to another queue to order food. Again I ended up in the wrong queue. I didn't want hot noodles or carved food, only a filled roll. After 20 minutes, I gave up and went to another local lunch provider, suffering stress.I would add that I have been there again to have another try. The 3 tills we're only accepting cash. Ok for me, but not good in this day and age. The cream of vegetable soup was healthy but quite disgusting, with no or very little seasoning and certainly a mile away from creamed. Gently blended, yes.

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bigdaddyghe . 2015-12-15

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Always get the same sandwich - Coronation chicken on brown bread, chutney instead of butter and all the salad. King of sandwiches!! Try one.

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TrickyBlue32 . 2015-12-06

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Gone are the days of a warm pint of bitter and a greasy sausage roll for lunch in Liverpool (although I enjoyed it in the day!). Philpotts is run by salt of the earth, no-nonsense Liverpool Ladies with a modern up market ambience where you can eat in or take away. There's something for everyone including wraps, hot and cold sandwiches, soup of the day and even a Wok station for Oriental noodle dishes. We had Scouse, a Liverpool stew with German origins (called Lobscaus over there and probably brought here by German sailors) and it was very tasty. With it came two huge bread rolls. Madam had a coffee, my Scouse was a large portion and the bill was less than a tenner. Expensive? I don't think so! Anyway, the staff banter was free but worth an extra fiver. This place is well located in a classy area behind Liverpool town hall but five minutes walk from the shopping centre. A credit to this fine City.

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Herbertwesthead . 2015-11-18

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Went to philpotts for breakfast before going for walk nice friendly staff so went back for lunch before we headed home food was nice and tasty and priced reasonably.

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Colin R . 2015-10-16

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Friendly staff, great choice of sandwich fillings (and offers a meal deal option which is well priced), good service

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relaxedholidaygoer . 2015-10-02

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Lovely little place for grabbing a bite to eat although expensive... Unless you have the money and believe in quality over quantity. I was easily spending £10 a day in here for a quick breakfast to go and lunch... Fresh orange juice and homemade soups were lovely!

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kerazygal_04 . 2015-07-20

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recently visited Liverpool for a business meeting and took a client to see sites. We visited the pierhead and decided to take lunch in exchange flags philpots said. I can honestly say it was a pleasurable experience the staff were excellent, service and staff was second to none. We were greeted by the manager who directed us to our table and took our order. The food was the best I've had and could compete with any top establishment. I would like to say thank you to everyone at Philpotts you made it a worth while trip and somewhere I'd definitely recommend and will be returning again on my next trip.

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James M . 2015-07-13

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All ingredients are fresh and top quality, and the bread is freshly baked daily. It's more expensive than your average sandwich shop but it's worth paying extra. The home made daily soups are always amazing.

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MsMoony . 2015-07-02

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I used to go to Philpotts for lunchtime butties - and they were always fresh & tasty, however I went for breakfast on a Saturday morning & the food was practically inedible. I ordered bacon, sausage, black pudding & mushrooms - & was met with confused looks: "We only do those on toast." Fine. But the toast, when it came, was no longer bread but charcoal & I so could only eat a sliver of it. Similarly, the (tiny) sausage was charred and the bacon fatty. I think margarine was also used instead of butter (& I noticed it was in a dish with a toast-crumbed knife stuck atop it). For this and two cans of coke, I paid £5.75. Worst breakfast I've ever eaten at a place I used to really like :(

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cathyr507 . 2015-05-30

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Lugar bom para um lanche rápido e simples. O atendimento é simpático e os funcionários se esforçam para ajudar nas dúvidas. Recomendo o lugar, é barato.

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Emilymeders . 2015-05-11

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This was one of my regular lunch stops in Liverpool. The staff are great and the sandwiches are made your way if you like or you can pick up a ready made one. The soups, sweets, chips and drinks offered plenty of variety for something different every day.

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FeatherTech . 2015-03-05

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As I have come to expect, brilliant lunch options from a great organisation.The location is rather good for a sandwich outside on a sunny day too

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AnnMudefordDorset . 2014-07-09

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I don't see what there's bad reviews are about I go in every day duck wraps there to die for and the young lad on there is really nice some of the girls who make the cold buttys need to smile like but the hot food is lovely and allways lots to pick from

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Chrismoon21 . 2014-07-01

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Usually frequent this place at least twice a month for a bacon and egg toastie and they are always very tasty.the breakfast toasties are also very well priced in comparison to the over priced lunch sandwiches.Once in a while (Fridays usually) they get a bit flustered with a lot of people coming in so keep an eye on what they're preparing or your order will end up going to someone else!Overall breakfast items are very nice but the service could do with a little polishing.

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JimboBillyBob84 . 2014-03-28

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I would never waste my money here again awful awful awful did not try the food if I am honest as I was that gutted by the service I did not bother was like an average weather spoons if not worse depending why you go.

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emagre . 2014-03-04

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The salad bowls in here are great, and very adaptable. However it can be a little pricey. Don't expect to pay less than £7 for a sandwich and crisps

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Debbie M . 2014-02-07

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Philpotts used to be fabulous.I recently moved office so on a grey, blustery, day I thought I would treat myself because it isn't cheap.I went back to my desk and the soup was cold and greasy; the pastrami and stilton mix sandwich had 2 tiny lumps of stilton; the pastrami was gristle, I had to spit it out when no-one was looking. It was truly horrible.The bread was stale.I was so disappointed and I don't mind paying for a treat for lunch but this was £7+! I don't have time to go and complain, who does in their lunch hour? I will never go back even though it is yards from my office.It has a counter to sit at and a salad bar I haven't tried, maybe it is better, but I won't take a chance.

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glamourpuss1000 . 2013-12-16

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