Phat-burger in Bristol, City of

Had lovely meal at this resteraunt, fantastic service from our friendly waitress Rolla , only visit this resteraunt a couple of times a year when visiting bristol , everything is perfect , ok you do pay more but if you are going to push the boat out I highly recommend this resteraunt, beautiful decor in a beautiful hotel . Thank you Rolla for a great meal . The old saying comes to mind you get what you pay for ! Thanks for reading

Proper old fashioned pub. Plenty of tellies for sports, reasonable priced booze, very reasonably priced food and staff incredibly friendly.

Great food and friendly atmosphere! Usually go for the dirty dirty fries, but opted for a burger on my most recent visit! Highly recommend for some top food!

Good food but awful woman. We were served by a woman who was cold and rude from the get go, making us feel very unwelcome. I would recommend the food but wouldn't recommend supporting her business- go elsewhere

I visited Bristol for a weekend and visited many places but this one is very poorly managed (maybe consider change of whoever runs this). This 1 star goes to the management as there is a lot of things that needs to be improved in this place and has a knock off effect on everything else. Visited Sunday morning for breakfast, we made a booking for 10:30, the place was massively understaffed. Because of lack of staff, the waitresses and people making drinks were super busy and couldn’t keep up (definitely not their fault) but they couldn’t provide good customer service due to that. Our coffee drinks arrived about 20-25 mins after our food, and then I found out my coffee was not what I ordered. There was constant flow of people coming in. Bacon pancakes were good, service was slow. We finished food and then coffees arrived. My vegan waffles were pretty average but that wasn’t the issue. This place is very popular and it needs a lot more staff members - because of lack of staff, customers are not happy when mistakes happen and then obviously it affects waiters (I’m sure this place has high staff turnover, I wouldn’t want to work here). As seen on photo, my table and chair was an inch in front of the disabled toilet which I found very grim regardless if the toilet was in use or not. This table should be for one person only and not for two. None of the above is staff members fault, they are trying their best but this is the only food place in Bristol that needs heavy management changes as clearly it needs works. Sadly we will not be returning here. I highly recommend “be natural cafe” in the market hall, their breakfast was 1000% better.