Phantom Coach in Coventry

Went here with my family a couple of days ago, my server hope was the sweetest made sure everything was okay and was so polite, the environment was lovely and welcoming, my family loved it.100% coming back.

Went for my daughter's birthday, Gave a birthday cake to staff member and candles, to bring out after lunch, the cake was brought out candles not lit, we had to light the candles then sing happy birthday, I have never ever experienced that before, every other restaurant brings the cake out with candles alight. Then had to ask for the cake box to put the rest of the cake back to take home , the box had been thrown out and the box we brought the candles in, we might as well had just put the cake on the table when we came in and not bothered to ask staff, Other that the food was good,

The Phantom Coach offers great food, friendly service, and a cozy atmosphere—always a delight! Will deffo recommend.

Good meal Phantom coach. Jamie the manager was very helpfull and checked that the food I ordered seasoned salmon was suitable for my GF intolerance . Staff are friendly and service was good

Waited over an hour for average food to arrive. Had to chase. No hint of apology, terrible service and attitude from staff.

Was not happy with the new serving staff, I had a 25% off voucher which they scanned but when they took my payment I realised it had not been taken off, spend £30, so should of saved £7.50 ish, when I went in to complain they still believed they scanned the discount code, even when I showed them the recipt?? Nothing was done to resolve the issue.

Bar staff are all young kids and rude. Not accommodating at all anything you ask for they pull faces like you’re a burden. Kids thinking they can run the place think management needs to have a look at their bar staff and how they treat the customers!

We visited last night around 730.,The service was excellent.Molly took our order and was very helpfull,she looked out details on menu for GF.IHad salmon,my partner had fish and chips.Stuart had mixed grill.All was good and served well .We visit on a regular basis and all good

Held a wake here for my brothers funeral. We received a brilliant service. The food was great and everyone enjoyed themselves as best as can be expected. Molly went above and beyond to help plan the wake and made the whole process as pleasant as possible under the circumstances. I look forward to visiting again in the future. Definitely visit if you are thinking about it. You won't be disappointed.

We were visiting family in Coventry and wanted a place to meet up with family and friends, ended up going to this pub what a great place, very good service and very friendly people especially Molly who went out of her way to help accommodate our lager group. The food was excellent with a very good choice. We would definitely be going back next time we are in covernty.

Sirloin on my mixed grill cooked to perfection, big table of 20+ and all food came out together and piping hot, hats off to the chef was absolutely amazing meal. Will deffo be returning/recommending

Came here with a large group of 20 food was fantastic lovey and hot and cooked to perfection Craig the KM did amazing Would definitely recommend to others.

Had my mums wake at the phantom coach today, the food was plentiful, fresh and well presented. Not impressed with what I would call plastic cheese slices in the sandwiches though!!!

Visit this pub regularly, and I love the food and the staff. Pub looks good after the refit. I have noticed that at the weekend I never see the new manager and it’s always the same people working on the weekends which is a shame, but those I do see are really friendly and the food is great!

Lovely breakfast great service from Rhian at the bar and craig and dan in the kitchen the chef brought out our food couldnt have been nicer

We reserved table for Sunday lunch. When arrived they just pointed to a table and told us to sit down. We waited 15 minutes but nobody came to take an order so we went to ask at the bar if anyone is coming o take our order. We were then told that we can only order on our app or on the bar which was bizarre as they were quiet so don’t know why there was no table service and also why we weren’t told when we arrived as we wasted our time waiting. Service was slow, waited 25 minutes between starters and main courses, adults meals were served before kids, had to remind them twice that kids were waiting for their puddings which we ordered at the bar when we placed our order for the whole meal. The place needs a very good clean as the lamp shades are covered in so much dust and the whole place looks like it just needs a good clean. Very disappointing especially when the chain has another pub (Newlands) not far away and the service there is excellent so clearly need better staff training in Phantom Coach. Definitely won’t be coming back.

Came in for a quick pit stop for a drink and pudding was lovely kids had some food and was all good also. The beer didn’t taste the best tho.

Nice welcome friendly bar staff food was what you would expect in a good Wetherspoon not great but not bad. If you want a meal at a cheap price would recommend

Don't go first thing in the morning for breakfast,got there at 10am water heater for the tea was on but no water in it , so 15 min wait until able to get a cuppa, breakfasts were delivered without a smile, bacon fat burnt to a cinder ,most of the toast was black and the sausage would not have looked out of place across the road in the Crematorium, the lad serving in a check shirt at no time asking was everything ok ,when I asked for some more toast I just got a look , 1 slice was later thrown on the table , did not bother to complain at the time as he did not appeared at all bothered ,so could not be bothered to waste my breath ,we were a party of ten , so not a small amount was paid, Unfortunately the Phantom will not getting any more of our cash, the Pub was quiet was that cannot be used as an excuse for such poor service😔😔

Been meaning to visit for a meal for some time. Finally had the excuse. We all had the 2 meals for £12. The fish and chips were fabulous and the chilli concarne just as good. Good company good food and good comfortable place to eat.

Dropped in here after dropping daughter at Uni Great value and ecllent food will return when picking her up at the end of term

Me and my family come for food/drinks at the phantom coach for my sisters birthday. The food and service was perfect. Everyone was really impressed with the new menu and the quality of food. The pub looks incredible since the Refurb and the atmosphere of the pub is great. I would highly recommended if you are looking to eat out as a big family. The wait for food wasn’t very long and there is plenty of area out the back for the kids to play. The service is 10/10 and the food is delicious. Elina, Verity and Erin along with the rest of the team were all very polite and made us all feel very welcome. We will be definitely returning for any future birthday celebrations. If you haven’t tried the new menu I would advise you to try the jacobs ladder. It is unreal!!!!

Service very slow waited for over half an hour for starters , then when they brought them out they brought the main courses out while we were still eating the starters. So they returned them to the kitchen presumably to sit under a heat lamp until we were ready for mains. The food wasn't the best quality. I personally had a mixed grill and although very hot as it was on a skillet it looked like it was just all piled on. There was onion rings but they had a fried egg plonked on top of them so the result was very soggy onion rings . Some of the table ordered dessert but again service very slow and had to ask when they would be ready. Had to ask for extra cutlery as not enough on the table or enough napkins . Had to ask for extra sauces etc as was not asked by servers. And as for the bottles of 'Frank's hot sauce bottles on the table , if you opened the lid I'm sure you could see all the bacteria escaping, disgusting. All in all not a very nice meal or experience. Needs lots of improvement. Won't be returning or recommending to anyone.

Had a lovely birthday here. Food was exceptional with everyone getting their meals quickly. Staff were friendly and couldn’t do enough for us. A lady called verity made my birthday by being so lovely and friendly. Will definitely book to go again

We walked in to have lunch, nearly every table was cluttered with glasses, plates and generally mess everywhere!! Members of staff were sat in the bar area....clearly on a break, but surely the tables should have been cleared first!! The barman was so slow and had no customer skills at all. We asked for cokes with lemon....he said they had no fresh lemons cut!!! But, surprisingly when the fish and chips came out...there were lemons!! Seriously get a grip!! This used to be a great place..sadly not anymore!! Our waitress was miserable too, no oomph whatsoever!!

Very disappointed with the new menu. Big advert for 2 meals for £12 but only a chice of 4 meals. The Chilli Con Carne was a child size portion. The fish & chips was very good

I’ve eaten here regularly. This is the worst experience I’ve had. It was over an hour to wait for the food. Very difficult to get a drink really poor. You need to sort it out soon.

I went here on Sunday with my mum and my partner after going to the cemetery for my dad's anniversary. The staff were very friendly and couldn't do enough for us.The food was excellent and will definitely go again

Went for a quiet drink with some snacks, the manager seemed more interested in her boyfriend and staff all sat down rather than customer service. Felt uncomfortable and non existent. Thought this would have changed with the refurbishment.

Was sat having a couple of drinks with my wife when I saw the manager handing out her discount to what looked like her friends saying “use my 33% off I’m working now but I’m not meant to be working” She next said take a photo of barcode. I wish we all got the 33% off!! Maybe this should be an incentive for all patrons

Sorry to here from the bar staff that pat was leaving today. She will be sadly miss as she was a great advertiser to your pub

Most weeks we visit this pub with our friends. The staff are friendly and welcoming, the food good pub grub and the prices very reasonable. What's not to like? When Friday comes we will certainly be going again to enjoy a very pleasant evening out.

Food as always excellent. lots of choice .Staff friendly and efficient. clean toilets . And plenty of .parking spaces Thank you phantom coach for making our fridsy evenings a pleasurable experience .would happily recommend it to friends

Was hiere with my friends the another day and was greeted whit a smile. The service from start to finish was outstanding.The bar staff were very helpful and understanding of my allergies and helped me choose right meal.The food was delicious and the cocktails were very well priced. We will be returning. Highly recommended!

Terrible service, staff just sat down and took them ages to realise we were at the bar. Just talking about the other staff in a negative way. There was a foreign woman who was really abusive about a member of staff called Lucy, I feel...

I loved my visit today, the food was the best I've had here, the staff were very friendly welcoming informative and helpful

We use this pub weekly sometimes twice and have done for years. This evening we called in on our way home from work to have a meal & some wine. I have the meerkat app so am able to save 25% on a Thursday. The...

Just had a Smashing lunch , I had sausage and mash, my friend had fish & chips we followed that with chocolate fudge cake it was absolutely delicious. The pub itself is lovely with a nice atmosphere, the staff are really nice and give you...

We visited last evening with the family and had an enjoyable meal.I had Jerk Chicken skewers my partner and the girls had gammon steak. The service was excellent and staff very helpfull and The Tribute beer went down very well. We .shall be visiting again...

Excellent meal as usual, quickly served , piping hot and delicious despite the restaurant being really busy . Can thoroughly recommend

A regular haunt for our group. We are always made very welcome and enjoy our very reasonably priced meals and drinks. We recently celebrated Christmas with our group and the staff went to a good deal of trouble to make the evening special. We look...

They made our Christmas meal "get-together " absolutely brilliant -from the food to the service (and the crackers!).

Go to this pub regularly to socialise with friends - food always good and staff are certainly prepared to go "the extra mile" to ensure visit is enjoyable - first rate!

We eat here regularly with friends. It is part of the Sizzler chain so menus and food choices are set centrally. The food is excellent value for money and the staff are very friendly and welcoming. We are often a large group of 10 or...

We decided to go shopping in Costco, this was close and had a nice website, some decent reviews so we decided to try it out Right,the hotel is one I had visited before when I worked at Westwood business park, but that was some 15...

We had a private room and ordered from the gold menu buffet , the food was lovely and the members of staff were excellent , very warm and welcoming who went out of their way to help us. Well done Naomi and verity you did...

Had a great meal, with great service, and a great price. We were served by Naomi who is very nice, pleasant, and makes everyone feel welcome.

Had an excellent breakfast at the pub a couple of weeks ago but toay we were given very ard,cold eggs,the toast and tomato were burnt. We wre also charged for filter coffee and given instant without being given a choice We moved tables also as...

Even as it's Monday the food was superb, service was outstanding at reasonable prices. Highly recommend we will visit again

I have been coming to the phantom with my family for many year. However tonight experience was poor food wise the staff were great but the food was poor, part cooked chips, cold side dishes, my son who is chicken nugget mad left them and...

Came here today to try out the Sizzling new menu and was more than pleased with it all. Thank you to the whole team as the food and the service was all amazing

Popped into the Phantom Coach for breakfast for the first ever visit. We were very glad we did! The food was cooked from fresh, you can tell. Most of the items were grilled. A grilled breakfast is so much tastier and healthier than fried. Italian...

Me and my family always go to the Phant for birthdays, sometimes random visits also and its always been lovely but Friday night we had taken our nephew for his 4th birthday, he has a few allergies, we ordered his food and the bar staff...

We had some good steaks and washed down with some Bombardier ale. Everything was good , Ciarian and staff provided a good friendly service. We enjoyed it so much we visited last night as well. Thanks to all see y soon. Chris and val

Wow the server called Matt was very helpful and couldn't do enough for my visit. I would recommend this place and this server again and again.

Could not fault anything top notch chef! My breakfast was amazing and the customers service from the assistant manager was second to none very please we decided to visit this pub will definitely be back

Since the Phantom has been took over Kieran and the team have faced so many challenges, but what has been great to see is the number of regulars coming back and joining us in the bar, the place is always busy

Very welcoming as soon as you step through the door. Great selection of beers (especially if you like craft ale). Service is superb, very polite, friendly and attentive. Food is generous and well presented. Knowing how to cook a blue steak is always good for...

I absolutely love the warm welcome I always get when I visit The Phantom whether it be for dinner or just a drink. Thank you

We visit here fairly often for family food and drinks. We find everyone so friendly and helpful. They always make everyone in our group welcome.. especially our children. The food is great and good value for money. Thank you for being amazing

Met friends for the evening. Warm, welcoming atmosphere and the staff, who were so pleasant made it a pleasure to be there. Food at the table was plentiful and VERY nice, congratulations.

Went here tonight the food absolutely lovely all cooked to perfection found out chefs name was Zoe so well done zoe excellent food would highly and great service by all the staff

I came in alone today as I’m new to the area. All the staff on the bar were so happy and friendly, I was bought all my food by a young girl, Molly or Holly I think, she was so nice and had such a...

Wasn't expecting much, but very pleasantly surprised. Food was good quality and filling,we had two burgers and steak all cooked well, very good value for money. A few issues with the cola, but was sorted by the staff with no problems. We will probably be...

Went for a meal with friends. Pub was busy but the service was good, friendly staff. The food was really good, had The chicken platter. The food came out piping hot, great portion size too. Chicken was cooked lovely, just right amount of spices and...

Five of us met for a Christmas catch up. We booked a table and were greeted by staff and shown to our table. We used the app to order and drinks were brought to the table in good time considering how busy it was. The...

Went as a family of 9 for Sunday lunch, food was excellent and very good value for money. The staff were very pleasant and efficient especially Kieran

Awesome! Great service (from who I think was the main man at least), great food, not expensive. He sorted the queue really quickly and sent me to get my food (which he knew had arrived and might be getting cold - it wasn’t, it was...

Good local pub always a friendly welcome.from Ciarian and staff. Had a excellent steak meal tonightand service very quick, will be back again very soon. Could we have jacket potatoes back on the menu please . Regards Chris& Val. PS can you hurry up and...

We've dined here several times because I like the food and portion sizes. Today we tried their 'Golden Years' menu. Although designed for OAP's with smaller appetites my wife only just managed to eat all three courses ~ Cheesy garlic bread, succulent gammon, perfect fried...

We visited this pub on Saturday night after settling our son in at university. We hadnt booked but managed to find a table. The bar staff were so friendly and helpful..they couldnt have been more kind, telling us about the dishes available and making conversation....

This is actually a nicer pub than you think it going to be from outside. Staff were friendly, nice down to earth Midlands approach, food menu was not going to get the nod from Ferran Adria but that isn't the point - haddock and chips...

Every single member of the team are always very attentive to every guests needs, speedy service, happy faces. During such difficult times, it is so refreshing to see such a strong team. Well done to all of you!

Had a lovely time here ,the food was great as was the service by Sammy, very pleasant lady and quick service, also reasonably priced, thank you x😋😋

I had a lovely lunch today at the Phantom Coach. I went with two friends and we all enjoyed the food . The service was good and the staff were very friendly. Our waitress Sammy was helpful and friendly so were the bar staff. The...

Popped in for some lunch with my sister in law and nice, food was lovely and nothing was too much to ask for from the waitress Sammy, will definitely return 😊

Visited the phantom coach today,was very happy with the warm welcome,the availability,the service and the food.Friendly staff,Aaron our waiter was particularly good at his job ,value for money. We will be here again. Happy customers

Went for lunch on Sunday with the children and it was great . The team were all great especially with my daughter who has additional needs and can be a monkey. The food though was lovely and was a nice relaxed atmosphere Well Done Kieron

All the staff are really nice. Our entire stay Andrew,Arron and Wilf were all very nice to us and made us feel very welcome. It's a very fun and welcoming place to visit.

Andrew, Arron, Dylan and Wilf were brilliant at serving us. The drinks and food came incredibly fast after ordering. The customer service is absolutely fantastic, they are polite, friendly and make the experience absolutely incredible. Would highly recommend coming here for a fantastic night out

Bald Manager was rude took drink out of my hand before I could show I’d and poured it down the drain he then proceeded to swear at me and the food was rubies

Good choice on the menu, food great, tasty and served in good time. Staff excellent, friendly and professional. Premises clean, felt safe with regard to Covid.

Out for a family meal, food was excellent as always thanks to Zoe and Pete. Front of house staff were attentive and always on hand when needed. Was great to be back

We stopped here for breakfast as a family group. With Covid-reduced staffing levels we expected to encounter a problem or two, but were completely mistaken. The gentlemen that greeted us was friendly and helpful and very attentive, as was his female colleague, and despite the...

We visited the phantom coach today 19/11/20 for lunch, from the time we arrived from the time we left I cannot recommend this establishment enough . The food ,the service was excellent .I witnessed the staff thoroughly cleaning table , chairs (even the legs )...

Fantastic friendly staff who go above and beyond to ensure you have a safe and enjoyable meal. Food freshly cooked and cooked perfectly will definitely recommend and will certainly be back again

Popped in as close to where we were Great decision Staff very friendly and welcoming Food lovely and everything we wanted Will be back soon Thanks

This was our first visit since lock down and we were delighted but not surprised to find that the service and food were excellent as always has been the case. Their COVID precautions and scrupulous attention to keeping everything sanitised and clean came as no...

I go here quite frequently with my daughter we always get a good welcome and the staff always very friendly and have been at the pub for a long time. They are dealing very well with the virus issue with lots of precautions. Its a...

Customer service is second to none, and it was the best full English I’ve ever had! Definitely worth a visit if your in the area. I’ll be a repeat offender at the phantom coach, nice and clean very well run with a top notch chef...

In these new times it was nice to see the safety implementations this pub chain has made. We were greeted and interacted with staff wearing masks, when given the choice of ordering at the bar or using their app, we chose to use the app...

Excellent all round. We visit this pub every week and the consistent standard of food quality, service , organisation with social distancing, cleaning And sanitising after every customer ( even includes the chair legs and sauce bottles ) is absolutely fantastic. Sizzling pubs you should...

A clean and well maintained pub/eatery. Plenty of hand sanitiser stations witch is good due to covid. fantastic food the service was great staff always happy to help. The table service was good. The app to order was great too after a member of staff...

Great value and quality mid priced eaterie , friendly helpful staff with rigid attention to cleanliness and Covid public policy. Would recommend.

Visited this pub early in the week for breakfast,excellent meal so bookedfor lunch later in the week and left very disspointed at the quality of the chipsans size of steak served in relation that stated on the menuAlso quite a lot of tables not adhering to covid regsWrote to the pub but no answer whih is annoying

great food. friendly service. felt really safe. watched the tables and chairs cleaned like never before. have booked to go again twice next week

Went for lunch - good value. Excellent hygiene/safety measures in place. Other eateries could learn a thing or two! Will definitely return.

Arrived to be well briefed on the procedure due to Covid 19 . And of course the grub was great !we both thoroughly enjoyed our meals

The Phantom Coach is our local pub. We went back this week for the first time since lockdown. We were a bit anxious about going into any pub at the moment to be honest. We got a friendly pep talk at the door about dos and don'ts as it was out first visit since the new restrictions came into place. It was obvious that the pub had been scrubbed from top to bottom. The whole place was freshly painted and many of the chair coverings were newly replaced. The hygiene was scrupulous.The food is still fantastic value with excellent, quick service. It's still the same team at the Phantom Coach and they are a lovely, friendly gang.The whole way that this pub is being managed gives us confidence and we will keep coming again regularly. After months of being cooped up in the house we will look forward to our little walk up the hill to the pub again. We are so happy to be back.

First time eating out since March and fantastic start to my 50th Birthday.Sallie and her team have a very well organised and safe environment whilst maintaining a very enjoyable and tasty experience. My breakfast was amazing with an added bubbly surprise X