Pham Sushi in City of London, Westminster

Tuvimos una experiencia de sushi increíble: cada vez que regresamos a Londres, siempre es una opción fantástica. Agradecimiento especial a Diana, cuya amabilidad y profesionalidad crean una experiencia de cliente excepcional.

Mi pareja y yo comimos en este restaurante de sushi anoche antes de asistir a un concierto en The Barbican. Pasamos y no habíamos reservado. Casi sentimos que esto fue un error desde el principio porque desde las primeras impresiones nos hicieron sentir como si estuviéramos haciendo la camarera que nos “saludó” a nuestra llegada, un favor por atrevernos a entrar en el restaurante, y mucho menos cenar allí. ¡Parecía tan harta que su expresión casi parecía enojada! De hecho, todo el personal excepto un joven alegre, parecía miserable y hosco, ni una sonrisa entre ellos. Gracias a Dios por nuestro camarero, que era educado y genuinamente amable Y sonrió. Pedimos sushi - estaba delicioso y esta es una de las dos únicas razones por las que le estoy dando a este restaurante un promedio de cuatro estrellas en lugar de la justificada - dos estrellas (la otra razón es por el buen nivel de servicio de nuestro camarero principal). Mi pareja también disfrutó de una de las sopas del menú. No volveremos. Este restaurante necesita mejorar seriamente su servicio al cliente mediante la formación del personal.

Es un japonés tradicional que sirve de forma muy correcta los clásicos de la cocina nipona. Las frituras son estupendas y las temperas también. El pescado en sashimi es correcto. Pero podría ser mejor. Un poquito desaborido. Pero aún así aceptable. No es barato pero es para repetir.

Llegamos para la comida previa al teatro a un restaurante prácticamente vacío y, sin embargo, ninguno de los empleados pudo asistir a nuestra mesa. La jovencísima camarera con pestañas postizas estaba bajo la influencia de algo y no podía responder a ninguna pregunta y simplemente sacó caras extrañas y nos dio la espalda mientras trataba de encontrar otro miembro del personal que nos sirviera. El hombre, supongo que era el gerente, estaba atendiendo a la única otra mesa en el restaurante con otro camarero rondando a su lado. Cuando el gerente fue capaz de venir a nuestra mesa me pregunté si él era el único capaz de servir y lo que su otro personal hizo. La comida era mediocre y la verdura tempura incluía nori frito y patata que eran desagradables. El sushi era demasiado salado e incluía huevas verdes fluorescentes encima de varios rollos. La comida era mediocre, pero el ambiente y el servicio eran malos.

The food was very mediocre. One of the dishes we ordered was cod and it was really bad. The service was absolutely rubbish. When we sat in, no one attended to us for a long time I’m talking about over 20 mins. Then they served food super slow. No one came and served us apart from putting food on our table. We then asked to get our cheque and the server was so rude and didn’t even acknowledge us. She then came back with a bill and threw the bill on our table. At this point we were already really mad. We asked them to take the service charge out as the service was added automatically in London. I never asked anyone to take service charge out so you can imagine how bad the service was. She then didn’t say anything and stomped off. Then her manager came and asked us why we decided to do this in a really aggressive tone. We gave him the reasons and he was like we’re a fine dining restaurant so you expect food to be served slowly. He didn’t address to our main point which was the rudeness of the staff. And this is not a fine dining restaurant, anyone can check their menu. If he thinks this was fine dining apparently he’s never been to fine dining. If he thinks this was fine dining, the service isn’t not anywhere near a fine dining restaurant. I’ve been to so many fine dining restaurants myself and none of the restaurants treated us like absolutely nothing. And the way he argued with us is also what you don’t expect from any restaurant fine dining or not. This was definitely the worst restaurant service I’ve ever had so far. I will never return or recommend anyone coming to this rubbish place.

Plenty of choices for sushi around this area but Pham s consistently at the top of its game, great fresh food and service that is always fast and good. Recommend this place

Really good food and knowledgeable staff . The food was quick and tasty. Great menu . Almost gave 5 stars just not quite that but great nonetheless

I used to use this place as a business lunch/dinner venue on a regular basis, after I had returned from 5 years living in Asia. It was pretty comparable to most Japanese restaurants, even in Japan. Sashimi, sushi, and tempura were all excellent. Only mild grip this time was the beef was not very tender. The atmosphere was pretty buzzy and earlier on the restaurant was nearly full.

Although we were here late on a Friday evening and the staff clearly couldn’t wait to kick us out - the food was the freshest and most delicious I’ve ever eaten. I’d definitely recommend- just don’t be the last to leave!!

Es un restaurante japonés grande de corte tradicional. Todo está bueno, nada es excepcional, pero todo es lo que tiene que ser. No hay fusiones ni innovaciones. japonés convencional y de los de antes, aunque de un tamaño grande, inusual. Pero sales satisfecho porque te has tomado un buen sushi. Las gambas tempura con salsa cremosa están buenas y es abundante la ración.

The food was great, but the service was average. They were very unfriendly trying to get us out after selling us another bottle of wine. They could have let us know that they were closing soon and we wouldn't have been buying more wine. It felt greedy and uncomfortable towards the end from the whole crew. Constantly checking us out from afar if we're already leaving. Not a great ending. The music was also too loud.

Wonderful ambience and décor. So fresh sashimi and totally delicious other dishes. I couldn't fault a thing. I highly recommend it if you are in the area.

Well prepared sushi and decent sashimi. Service was efficient But the waiter asked for a tip on top of the 12.5% “service charge” on the bill ie they asked for a tip on top of a tip. By way of explanation, the waiter said that service staff don’t receive this as it’s kept by management. Either way - this reflects badly on the management if true - or staff for asking if it’s not.

The best sushi place I have ever been. It’s a very executive place that it is not that well known outside of that. You can eat really well for a very fair amount of money. Loved the food and also loved how friendly the staff was. I will definitely be back

We were going to the Barbican and doe to traffic we were latt getting to the restaurant. The staff were very helpful and although we only had time for sashimi and sushi we found the dishes were delicious. We would definitely go again.

We visited this restaurant in the evening, where we had booked a table in advance. The staff were very friendly, attentive and knowledgeable. The service was quick but we were disappointed that the cocktails, listed on the menu, were not available. The food was great, in particular, the different sushi rolls and deluxe dessert.

We love Pham Sushi. Have been visiting for years for various occasions, often visit with clients, with friends and for the last two years have even been for Valentine's Day meal with my partner. Our most recent visit was Valentine's Day this year. My online booking for some reason did not appear in their system but their lovely staff accommodated us regardless even though it was a busy night! The waiters are all very polite, helpful and attentive, I know a few have been there for a long time now, which is great to see. We had the rock shrimp tempura to start which is one of our favourite dishes, it never disappoints. We had an array of sushi rolls after this, all so fresh, absolutely delicious and beautifully presented. We had a fantastic meal, of course, we over ordered so we had some to take home too, which is never a bad thing! Overall the cost was not bad for what we had. Another great meal, thank you!!

We found this restaurant on Tripadviser when looking for somewhere near the Barbican Centre for a pre-theatre meal. A few minutes walk from Moorgate station. We chose the pre-theatre set menu at £25 each. Miso soup and endame to start followed by a large plate of very tasty shashimi and a sushi selection plus a glass of wine. We also shared some ice cream (green tea plus sesame). All was beautifully presented and tasted very good. Service excellent . Would recommend.

We visited tonight for our wedding anniversary, as we used to love Pham Sushi at their Whitecross Street location: intimate setting, friendly and attentive service, great food. This new location is not as nice: it seems chain-like and dull . Prices have gone up too - and though the sushi was tasty, the vegetable tempura was bland and under-seasoned and the batter was flabby, and the Tori Katsudon had no flavour at all. When the waiter asked how our food was and we told him, he didn’t apologise, basically blaming us for ordering wrongly! This was particularly annoying, as we pointed out we’d enjoyed both dishes (described exactly the same) at Whitecross Street. Perhaps this new venue has teething problems - certainly, some waiters seemed confused as to who had ordered what - but the chef also appears to have changed for the worse. Overall, a disappointing experience. We used to be regulars, but I’m afraid we won’t be returning.

We stopped in on Pham Sushi for a slightly rushed meal before a party. They were very accommodating, bring our order very quickly and efficient with the bill but... It’s the food we’re really interested in! We had tuna/salmon sashimi and salmon/avo inside out rolls. All really fresh and tuna melted in the mouth. I’d definitely go back for a less rushed meal! I wasn’t 100% sold on the ambiance but may be clouded by not having much time.

Just wanted to get a bite to eat before the theatre (Barbican) and came across this small restaurant. Extremely impressed with the food and service. Between the four of us we had a wide selection of food and all were happy with their meals. Pressure tends to be on when you have to be quick but the service was great. Will be returning.