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4.5

Based on 1.186 opinions finded in 1 websites

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Nº 355 in 1625 in Cardiff

Nº 53 of 255 Other cuisines in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..oldmustfruitsoupcheesebeautifulsandwichjamcreamcakecoffeechocolatelemoncarrotsalmon
Score

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What a find after walking through Bute Park. We enjoyed a lovely coffee and the welshcakes were amazing . The staff were lovely and knowledgeable

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Shellbri1 . 2024-11-08

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We had afternoon tea here which was really nice, lovely music in the background and service. Extra tea/coffee is charged for, whereas most afternoon teas are limitless beverages which was a disappointment. Sandwiches were very nice, lack of savoury bits for me though unfortunately.

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Julie Stuart T . 2024-09-26

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Being unaware of the event in Cardiff stadium we had trouble finding a table in a restaurant in Cardiff centre. We have been told by family friends to have lunch here and thought we would try our luck, even though bookings were advised. Although they were busy the staff were very accommodating and were able to seat us upstairs. Our food arrived swiftly and was very high quality. We were all pleased with our experience and were able to catch the water taxi down to Cardiff bay across from the cafe. Very pleasant experience with welcoming staff and good quality food and a range of high quality loose leaf teas.

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Sam S . 2024-08-20

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We went for a walk in the park and on our way out we saw this place and decided to sit and have a coffee before heading home. The coffee was great and we took a pastry for on the way home which was delicious.

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Lauren H . 2024-08-20

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AVOID Non existent customer services. Rude and unhelpful staff with soulless service - also manager BEN ignored my concerns, totally. Inexperience flows freely Obviously just interested in it being a money making business!!

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donnadottyp . 2024-08-18

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The best mocha I’ve had in Cardiff, which came in a big mug. The pain au chocolat was really good. The staff were friendly.

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T Smith . 2024-07-14

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Great place to come after a walk in the park, ideal location and great food. We were served by Grace who was very nice and recommended one of the pastries which was to say the least bites from heaven! Prices are quite high, but I guess it comes with the location, nevertheless we had a good time and will come back

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Weronika O . 2024-07-12

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Lovely afternoon tea - delicious sandwiches and cakes. Lovely place and delightful staff. And a great walk afterwards in Bute Park

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Rachel W . 2024-06-15

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This place is very expensive for what you get.The building itself is superb, the gate house to Bute park but the staff and particularly the management are abhorrent. We asked if our so called Welsh baked ham, which is wafer thin and not at all like it should be, could be without mustard.It was not served as asked. Respect the customer and don't adulterate our culture by calling a product Welsh when it is so poor.

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PriceysView . 2024-06-12

MORE AT TripAdvisor

After a walk in Bute Park on our weekend to Cardiff we saw this little place as we left to head back to town for dinner. We went in for a quick coffee and a cake and they were great. After finding out they also do afternoon tea we booked in for the next day. Upon arrival we were treated and given a loverly quiet table upstairs. The service was spot on and the food was great. Choosing your own selection of sandwich fillings and cakes was a pleasant surprise to us and we really enjoyed our visit. When we visit Cardiff again we will definitely be back.

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Michael A . 2024-06-12

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When asked if I could use the disabled toilet, I was told I couldn’t use it unless I’ve got a doctor’s certificate. Me and my friend are both registered blind, with disabled keys which was explained. I even offered to show him my disabled parking badge. I’m personally unaware of anybody, including friends I know from the blind institute, that have got such a certificate. My friend and I were then forced to find another toilet to use, which is difficult for us with our eyesight. Unlike Pettigrew’s Tea Rooms, not one question was asked when another toilet facility was found.

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SusanEvans12 . 2021-03-03

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Pettigrew's has been my weekly treat during lockdown. Such a beautiful place and the food and drinks are always top quality. Only just learned that Mr Pettigrew was the designer of Bute Park which has added to the magic. A beautifully baked scone, Welsh Lady strawberry jam and Rodda clotted cream with a lovely cup of tea would lift anyone's spirits!Thank you to everyone at Pettigrew's.

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Julia H . 2021-02-11

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Perfect way to end a walk through Bute Park! Only ever experienced the tea rooms during covid times so very excited to try their cream tea at some point. Only improvement - coffees could be slightly hotter!

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isab3ll3cardiff . 2021-02-09

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I contacted them to help me give my daughter the 21st birthday she deserved as we couldn’t get to see her because of lockdown. Naomi was incredibly helpful and flexible and communicated with me and also my daughters partner to enable him to pick up a delicious birthday tea. The food was apparently delicious and made her birthday feel special.

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Snakey55 . 2021-02-08

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Me encanta y recomiendo este lugar.¡El exterior es muy bonito, en un estilo de castillo y los pasteles eran realmente buenos!Probamos el brownie de caramelo salado y fue fabuloso.El personal también era encantador.¡Definitivamente regresaré en mi próxima visita a Cardiff!

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Lilihsb . 2020-09-17

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Mi esposo y yo almorzamos tarde / cenamos temprano en el Pettigrew Tea Room después de pasar el día explorando la bahía de Cardiff, caminando por Barrage y regresando a Bute Park en taxi acuático. El salón de té Pettigrew está cerca de la parada de taxis acuáticos. El té para dos incluía 3 sándwiches completos, un bollo, una bebida y un pastel para cada uno de nosotros. Elegimos jamón, rosbif y salmón ahumado como relleno. ¡Delicioso y muy abundante! Guardamos nuestro pastel para más tarde. El salón de té estaba bastante concurrido ya que había un partido de rugby programado más tarde ese día. El servicio fue un poco desorganizado.

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Kiamom . 2020-04-05

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Been there several times in the last year or so, always a lovely atmosphere and good food and drinks. Noticed several people sharing the mixed sandwich & cakes stand which looked lovely. The staff are very friendly and never a long wait for food etc.

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HarryFromBarry . 2020-03-09

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Pettigrews still on top form! Really enjoyed the sandwiches beautiful granary bread but the star of the show was the vegan chocolate cake! Mahossive cake and it tasted even better than it looked. Thanks for a lovely afternoon.

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Kath41SDW . 2020-03-04

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Headed to this place and so glad we did. We didn't book, it was a Tuesday afternoon and they managed to find us a table. Opted for the afternoon tea menu, great selection of sandwich fillings and you get to choose (unlike some places). The bread was lovely and fresh and the fillings were superb. Roast beef, apple chutney & brie and the cheese & tomato were what we decided on - all fantastic.The scone was one of the best I've had in a very long time. For the final course, cake! By then we were stuffed and had ours boxed up to take away and when we did get around to eating them, they were just as tastey as they looked.Friendly staff, clean tea room and will be going back.

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Stuart G . 2020-02-13

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Met up with some mates for a walk in the Castle grounds and went into Pettigrews first. A lovely atmosphere and good service from the staff, only small but a popular place to meet and chat.

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HarryFromBarry . 2020-02-03

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We were entertaining American friends for the week and whilst in Cardiff they visited the tearooms whilst walking in the grounds of Bute Park. The tea rooms are small, however they are welcoming and pleasant. The staff were particularly nice and helpful. The selections of teas and coffees was admirable and as for the cakes 'no stone was unturned' in providing a lovely selection of locally cooked varieties. I saw someone eating and afternoon tea and it looked delicious.You certainly will be returning again.

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rogerhY5668ET . 2020-01-28

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This is a real tea room with a variety of loose leaf teas, delicious scones and wonderful cakes. The staff are very helpful and patient guiding our party of 12 through the intricacies of their menu so that carnivores, vegetarians and vegans were happily full by the end of our afternoon tea and carrying home our doggy bags to enjoy later. I still can't believe we spent 3 happy and relaxed hours over afternoon tea!

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777pj1 . 2020-01-26

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Lovely food and coffee in a very nice quaint cafe . People book the tables so obviously very popular for afternoon tea etc

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Paul e . 2020-01-15

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Excelente lugar para desayunar o almorzar con el clásico tea inglés ... parada obligatoria si vas al castillo de Cardiff Excelente

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juliocesarc122 . 2019-12-21

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Everything was delicious from the soup to afternoon tea to cakes.....definitely worth the money some higher end shops can learn a thing or two.

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ChimeraD007 . 2019-11-22

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One of the great UK traditions--tea time--is preserved and served at this place near Cardiff Castle. Traditional sandwiches, scones with killer clotted cream (not good for arteries) and desserts for each individual.

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Frank849 . 2019-11-22

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What a lovely place. Right on the edge of Cardiff Park, offering sandwiches, soup and fabulous home baked cakes. A cracking find.

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gavinl523 . 2019-10-30

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Food was delicious. The service was warm, friendly, and genuinely so. So this place is really charming. It's not stuffy or pretentious. As a man, my wife was perfectly happy with the sandwiches and such and I was very happy with my ploughman's lunch. Tea was excellent and I happened to be there on the day they debuted their new beer made from leftover sourdough bread. If you like a Belgian farmhouse style beer, it's a light pale ale with a just a bit of that saison taste.

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Happytravlr19 . 2019-10-27

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They were able to get me a table upstairs for a quick bite to eat and a pot of tea. Most of the tables are reserved. Nice little quaint place.

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TravelBrianCO . 2019-10-26

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A lovely autumn Sunday morning visit to the cafe in the park. Latte and crumpets. Welcoming atmosphere, prompt service and delicious refreshments - lovely. I have to commend the two female serving staff (who I believe were university students) for their friendly and helpful attitude - oh, and they were professional in their serving capacity too!

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Shen8832 . 2019-10-21

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Visited this tea room this morning for breakfast. Friendly welcome and great, fresh menu. Had avocado smash with poached egg and husband had full english with lava bread. Was delicious! Good job we aren’t local or this would be a regular Sunday treat.

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tracey h . 2019-10-20

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Rainy Sunday walk through the park, so called in for a coffee and chance to dry out. Didn’t feel particularly welcome as we came in but were shown to a table. We were soon moved to upstairs as we were clearly in the wrong place.

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Jonnyboy2550 . 2019-10-13

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Visited for afternoon tea with my mother and daughter. My daughter and I are coeliacs with a dairy intolerance but the staff managed brilliantly and were very attentive. Huge afternoon tea, given to-go boxes. Thank you.

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Becky T . 2019-09-29

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Visited today for afternoon tea. What a lovely place...very enjoyable. Staff very pleasant, friendly & attentive. They went to so much trouble for us as my friend is gluten free & they were very particular about cross contamination with other foods. You must visit this lovely place but book first. The food very fresh & nicely presented.

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PisceanJen . 2019-09-28

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We didn’t eat here as all tables were full however, it’s near to the taxi boat to Mermaid Quay and Cardiff Bay and, it’s in the park and the animals on the castle wall are a great talking piece..... destination is worth visiting especially if it’s a cuppa stop too.... it’s also next to the castle.

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carlas78 . 2019-09-20

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We found this little haven just as the rain started. I can honestly say my (generous) slice of lemon cake was really the best homemade cake. My husband also really enjoyed his chocolate cake. Service was great - a smiling, genuine server.

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Msister2015 . 2019-09-20

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This was my third visit to Pettigrew tearooms for afternoon tea and I am sad to say the service has declined each time. The last time I visited was in August and the service was very poor. However, as the tearoom was busy and there was a larger group of of us, I thought it was a one off poor experience. The latest booking was for two people. It was a supposed to be a treat for my mum but unfortunately we were left feeling very frustrated with the lack of care and attention of staff. Despite making an advance booking, we had to wait over an hour to receive our drinks. We brought a bottle of Prosecco and despite paying the £5 corkage fee, we had to ask several times for glasses and and ice bucket and then had to open the bottle ourselves as the waiter didn’t offer. We decided to take our cakes with us so ordered them when we paid. Instead of cutting the cakes at the same time (which would have taken less than 2 minutes) we were told to wait in the gift shop. After a further 10 minute wait and watching staff in the kitchen area laughing and joking around, we had to ask if the cakes were ready. They weren’t, as the waitress had clearly forgotten. We had no apology for the delay. Sadly we will not be returning.

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Rachel C . 2019-09-16

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Group of 3 of us sat outside on a Saturday afternoon. We had the savory cream tea which was delicious and very good value. Service was a little slow but very friendly and helpful.

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MissBarbet . 2019-09-08

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The food here at Pettigrew Tea Rooms is absolutely wonderful, the vegan options are superb. A special thanks to Naomi for your very friendly service and making our friend’s Birthday very special. We shall be returning very soon.

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Keith K . 2019-09-06

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Called in for a late breakfast whilst waiting to join a guided walk through Bute Park. I am on a strict no carb diet so when I ordered the eggs benedict without the muffin, they offered me extra ham instead. I was a happy bunny and the food was delicious. My walking partner was in his element with the crumpets with marmite and cheese! Coffee (decaf) was delicious as well. Shame I can't eat carbs as the cakes all looked very tempting. Very pleasant sat outside watching the world go by and being surrounded by greenery and trees. An oasis in the middle of the city.

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FiFord . 2019-09-04

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Hadn't been here before but my husband had booked it as a treat on my birthday. Was extremely busy when we arrived but having booked ahead we were ushered upstairs to a table that was ready for us. A very quaint tea room with crockery and cutlery that is a mish mash of anything they have to hand which doesn't bother me but may others.

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barrye320 . 2019-08-24

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We visited today for lunch and thoroughly enjoyed our visit, we sat outside and the view was lovely and quite peaceful. My husband had the ploughmans and I had chicken sandwiches and we both ate the lot as the food was so nice. The young

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Jan934 . 2019-08-18

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Un cammeo all'ingresso del parco di Cardiff, un piccolo, delizioso locale con arredi tradizionali come le posaterie. Finalmente un posto che si distingue dai bar delle catene nei centri commerciali . Una tea room tradizionale ma non solo. Ho preso una soup con tost molto gradevole, come pure lo sono i dolci, dalla carote cake alla lemon cake, ecc. Servizio cortese e sorridente. Ovviamente, da non perdere assolutamente.

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Tweed572 . 2019-08-17

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Afternoon Tea bei Pettigrew‘s war ein köstlicher Abschluss unseres Aufenthalts in Cardiff. Das vielfältige Angebot an Sandwiches, Scones Tees & Kuchen bietet für jeden was Passendes. Wir entschieden uns u.a. für vegetarische Sandwiches, Mokka-Wallnuss-Kuchen & vegane Limetten-Kokostorte. Eine Gaumenfreude! Die Portionen sind sehr grosszügig - es ist daher von Vorteil, aufs Frühstück und/oder Mittagessen zu verzichten. Das Personal ist sehr freundlich, bei hohem Besucheraufkommen (wie am letzten Samstag) jedoch nicht optimal organisiert. Heute jedoch war alles perfekt, danke!

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Nathausen . 2019-08-06

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We came here yesterday for lemonade and Earl Grey tea. But that was way too much to ask for at Pettigrew! We waited for ages for our drinks. When I enquired where they were, the drinks were brought over - but they were the wrong drinks.

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Chloe R . 2019-08-05

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I have been to Pettigrew several times, to be honest I have lost count.. Normally everything is lovely, we pick Pettigrew due to the flexibility of the selection of your sandwiches and scones however this occasion was different, this was due to us being a larger party!! To anyone attending with a larger party (ours was 5) you are likely to have the chefs choice, which we did, this was advised after we reviewed and selected off the menu (which there was no need of given us if we had no choice of the selection) this was also not advised in the phone when booking and paying our deposit, this was a minor bump in the road and we were there for a nice get together and simply thought it was a lack of communication, which does happen.. The worst part of our trip was the service, having someone roll their eyes at you and make you feel generally uncomfortable is not pleasant.. I have to say not all the staff was like this, just our server.. we did leave our feedback to which they were very apologetic for.. To be honest I will not be going back in a hurry...

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staceylY1897ES . 2019-08-04

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We had pre-booked for afternoon tea and were told upon arrival it was chefs choice, so we couldn't choose our sandwich fillings (we chose this cafe as we had a few fussy eaters and werent told this when we booked).

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jennab467 . 2019-08-03

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Lovely little tea room. Due to the weather being so hot we decided to seat outside. I had the ploughmans lunch,which was very filling and full of flavour. My partner had the cream tea,which was amazing. The tea was served in a traditional bone china teapot and cup and saucer. Will definitely be returning our next trip to Cardiff.

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596traceyp . 2019-07-30

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Amazing place, great cafe by the castle, got here by river taxi. Great happy staff. Really great cream tea and also gluten free items too. We will be back

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RichardJohnFoster . 2019-07-22

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I booked an Afternoon Tea For 2 experience for my partner's birthday and Pettigrew exceeded my expectations.

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birdy_ianbird . 2019-07-21

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This was a perfect place for having a traditional tea with scones, jam and clotted cream. The cakes were tasty, too. You can sit inside or in the park outside. The tea was served in small thin cups and it was so tasty!Just nearby is the Animal wall, so after the tea, take a look at them!

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Gina G . 2019-07-19

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I wish to thank the tea room, the chef, and waiting staff for the experience my family and I recieved. Despite being a large, late, and dietary-challenging party, we received the upmost care and attention. The food was delicious and plentiful - and we got to take doggy bags home. I must say, the mango and vanilla cake is wonderful. I wish to bring special attention to your waitress Naomi who went above and beyond to look after us. Naomi had been taking calls weeks prior to the event to sort special arrangements for my sister who has a unique dietary requirement, of which she handled thoroughly and considerately. Throughout the meal every need and want was met with a smile, and she passionately expressed how much she enjoyed working at the tea rooms the last 9 months - and it was evident in her service. I wish I could make a more formal praise of Naomi to the tea rooms, but I was reassured by the members of staff that this would be suffice for the manager to be made aware. Graduation day is a wonderful day but it can be rather stressful organising a group of people, but as soon as I arrived, within minutes, I could relax. I cannot thank Pettigrew Tea Rooms enough. Thank you for helping create precious memories. I look forward to returning in the future for a coffee to go or another joyous event.

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nicholacharlotte . 2019-07-16

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Judging from the lovely crockery, you’d expect a dainty high tea (or even dread a case of “style over substance”). Luckily, you’d be wrong: the sandwiches - I selected cheddar & tomato and salmon & cream cheese from the varied menu - have a rustic look, but are taste. The cheddar especially packed a lot of flavour, but the warm fluffy scone was the highlight. If I were to nitpick, I’s suggest it could probably do with a bit more jam (in contrast with the otherwise very generous servings). Staff suggest you pick out your choice of cake once you’ve finished the sandwiches and scone, and are obviously used to people having their cakes as takeaway. I had to admit defeat as well. Even though I had the high tea as a substitute for a late lunch, there was no way I could polish it all off and I ended up having the carrot cake for breakfast the next day. It was lovely, but I do understand where previous reviewers are coming from regarding the lack of ingenuity in the assortiment of cakes. However, if you want a very decent value for money high tea, good flavours and not too much frills, then this is the place for you.

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TheRoamingHomebody . 2019-07-13

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just stopped for a coffee (must admit one of the best i had tasted ). i had a bagel and jam what fantastic quality on the jam . The staff were friendly will defiantly visit again

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joyt430 . 2019-07-13

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We had a lovely time eating afternoon tea at the Pettigrew Tea Rooms. The food was great and so was the price. I would recommend that you come hungry because you get plenty of food. Great for vegans as well. The waitress was really nice and helpful. We would all love to come back!

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Karin H . 2019-07-12

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Couldn't recommend this place enough! The staff are really friendly, food is beautiful, we've had breakfast and lunch here on separate occasions and both were excellent. Lovely atmosphere, and a beautiful setting. Highly recommend the laverbread scones!!

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Natalie8626 . 2019-07-07

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Lovely high tea for two with good choice of fillings for sandwiches Brie and Chutney was particularly tasty - fruit scone with jam and clotted cream was very enjoyable - even our 8 month old baby wanted more. The quantity of food was great but we took the cake away as we were too full to eat it in the tea shop. Staff were friendly and helpful.

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HMH4586 . 2019-07-04

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I absolutely loved Pettigrews Tea Rooms when it first opened. However, these last couple of years I feel it has gone downhill. The cakes are still good but not particularly interesting. The rest of the food is very much bread based. There are no salads at all or anything that isn't inside bread of part of a bread mean. I feel there should be a much better selection of food. Today I went with my daughter. She had a plain cheese sandwich and I had mackerel pate. The portion of pate was minuscule and was served with bread on the side. It tasted ok. We had a pot of ordinary tea for two and the bill was £21.00 I think this is far too high. Especially as my pate couldn't have weighed more than an ounce if that.

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mustryharder123 . 2019-07-02

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Lovely service, very professional. Excellent cake and tea menu. Loved the tea Went in to get out of the rain, and really enjoyed it. Take your time. Savour the atmosphere

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kehk . 2019-06-16

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I really fancied a cream tea, so thought I'd give this place a try. I had fruit scones with jam and cream. They were huge. I got half way through the second one and gave up. Really tasty. The coffee was good too :)

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Katie4949 . 2019-06-14

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The afternoon tea was delicious and we had plenty of choices! We had chutney&beetroot;, hummus&roasted; vegetables and vegan cream cheese sandwiches with scones, banoffee cake and tea! ☺️ The staff were all lovely, informative and very accommodating.

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sioned271 . 2019-06-10

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We went on the afternoon of a big concert at the nearby stadium. Despite being absolutely full, the team rooms were a delight. The staff were lovely, despite probably being tired at the end of a busy day!

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Mike A . 2019-06-09

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Great sandwiches, perfect cold latte, great service, cozy setting. Just sorry I won't be here for tea...

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MiguelMertens . 2019-06-02

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Visited Pettigrews today for a friends birthday (afternoon tea). I had read and heard good things about it however today must have been a bad day. The tea room itself was clean and there were lots of staff. We ordered two lots of two afternoons tea as there were four of us. The tea was not hot, and therefore the tea did not brew properly. We ordered six different sandwiches and the order was although we asked for no salmon sandwiches we still had them! The bread was going stale, I mentioned this to the waiter and he said it was because it was a bank holiday and gave us 10% discount. I was sat by the door to the gift shop and the breeze from the open door to the toilets outside was pretty chilly. I will try this tea room again and expect better. The service was very good and very attentive.

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Kaz W . 2019-05-27

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The Pettigrew tea room is just at the entrance of the bute park. Small room but outside tables are also avilable in the garden .nice view and relaxing atmosphere. Good cup of tea and a cake while having a chat.

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donaldagius . 2019-05-27

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Every part of this afternoon tea was delicious.

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Eleanor J . 2019-05-26

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Upstairs seating area was a great choice, where you can sit near the window breath fresh air looking at the park and street. It’s a place to release your self. Staff was v friendly. Food good, English breakfast tea was perfect

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eba_h_m . 2019-05-25

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Pettigrew Team Rooms is decidedly old school.

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adamk65 . 2019-05-25

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Nous vous recommandons l'afternoon tea les yeux fermés. De bons ingrédients et de quantité.

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Manon G . 2019-05-20

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The weather happened to be nice, so we had lunch here and very much enjoyed the experience. Nice staff, nice atmosphere, nice menu, good food, well presented. Lovely place on a sunny (or at least dry) day

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223ingridm . 2019-05-20

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Bei herrlichem Sonnenschein mit Blick auf den schön angelegten Park haben wir verschiedene Varianten von Cream Tea genossen. Die Bedienung war sehr nett und der Tee wurde in stilvollen Tassen serviert.

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Susi_und_Frank . 2019-05-14

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Great location away from the high st. We sat outside in the sun surrounded by the greenery. Ploughman’s lunch was tasty, salad was fresh, good size portions. We had cake after which was also tasty. Prices are reasonable. Service was good. Definitely recommend.

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JoannaRPC3 . 2019-05-13

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It's was an amazing five o'clock tea expirience right after leaving a 4:40 p.m. train to Cardiff. Scorns was delicius. One the photo there are one with cheddar and sweet one. The staff was so nice and welcoming.

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kh4mv . 2019-05-08

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Pettigrew Tea Rooms was absolutely fabulous for afternoon tea. Myself and a vegan friend went along and you wouldn't have even have known the difference because the food was so excellent for her and comparable to the main option. Alisha served us and was absolutely fantastic and all the food was delicious. Highly recommend paying corkage and bringing a bottle of bubbly! Lovely experience, and I am sure we will go again.

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Jessica J . 2019-04-28

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In the center of Cardiff at the entrance to the Bute Park is the Petrigrew tea rooms. There is a little gift shop here too. Nice place to stop off for a cuppa and a slice of Welsh cake or scones. Yum!

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Passp0rtAlwaysReady . 2019-04-27

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Had two great visits! Welsh cakes were yummy and the staff are exceptional - they are friendly and attentive. Will definitely be back 👏

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Oconnor I . 2019-04-14

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During my visit to Cardiff I decided to pop into Pettigrew tea rooms, at the entrance of Bute park. I ordered the savory scones, which were delicious! To be honest, I wish I had the recipe! I've never had such a unique tasting scone, as I've only had the traditional plain or fruit scones. The staff were friendly and very attentive. Can't wait to return next time I'm in the U.K

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KaitlynAbbott . 2019-04-11

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Just wanted to share how amazing our early Mothers Day afternoon tea was today! The scones were so scrumptious, with the yummiest sandwiches and cake, topped off with the best customer service! Thankyou so much, will definitely be returning soon! 😊

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annacl2019 . 2019-03-30

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What a fab job pettigrews did to start my hen on Saturday (23rd March) with a fabulous afternoon tea for 28 hens. We had the room upstairs to ourselves and everyone absolutely loved it! Great service and amazing food. I love pettigrews and you outdid yourselves for my hen, thank you very much!

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EllieGSH1993 . 2019-03-25

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What a lovely afternoon tea! Sandwiches were delicious , cakes were morerish! An amazing wedding present .. cakes and tea!

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CharlieWill82 . 2019-03-25

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So I wanted to write about this as my recent experience dealing with the staff here was exceptional. Me and my partner had a Valentine’s Day booking, however the night before the booking we spent at A&E; (all fine now thankfully) and had quite a traumatic experience and didn’t get back until 4am and our booking was for midday. I called Pettigrew and asked if we could move it back because we would never make midday which they obliged but then when it became apparent we wouldn’t be making the pushed back booking (still feeling the affects of the A&E; visit) I called again to apologise and cancel the booking. The staff where so understanding and absolutely fine with it and didn’t charge us or anything. I just found this exceptional. We have booked to go again but if their afternoon tea is half as good as their customer service it will be excellent. Thank you :-)

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thenoelw . 2019-03-13

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My niece and i booked a table to have the afternoon tea. The food was delicious and very filling. The staff were very friendly and explained the afternoon tea menu choices. We had a choice of sandwich fillings, fruit or plain scones, a slice of cake from the cabinet and also a choice of hot or cold drinks. At the time of the booking i was asked if anyone had any dietary requirements. I explained i had an allergy to salt. I had every food explained to me of what did and what did not have salt in. The bread was very fresh, the scones were warm and the chocolate cake slice was amazing. I fully recommend this place and hope to be going again soon.

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MandyCardiff . 2019-03-03

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Lovely fresh sandwiches and cakes - staff were amazing and nothing was too much trouble - a lovely afternoon spent in a fabulous venue - definitely would return again

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Venture807079 . 2019-03-03

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Awful pot of tea, complained to staff but they were extremely rude and unhelpful. Food not great. Would not recommend!

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joanna s . 2019-02-26

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Really friendly, interesting and lovely establishment. Full Welsh breakfast - go for it. Alsolooked st teh art exhibition upstairs.

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barnesdurrance . 2019-02-24

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Booked an afternoon tea - good selection of sandwiches and cakes to choose from and nicely presented. China cups, saucers and plates. Very busy, compact tea rooms located near Cardiff Castle. Well worth a visit, friendly staff. Would recommend booking.

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Ceini0g . 2019-02-14

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Booked for the afternoon tea - delicious! Great service and very tasty. Nice set up; you choose some sandwiches, a flavour scone and then an individual cake. Was too full for cake but it didn't go to waste (next day with a coffee!) Corkage was £5.50 a bottle - bit steep but we paid it as we had a fab time overall

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AnneMarie775 . 2019-02-11

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Petite but very clean and tidy. We were a party of 9 including 2 wheelchairs and our booking was accommodated well. We were very well attended to by numerous very polite and happy staff members who were only too willing to help. Food was very generous and very tasty. Scones were sublime. As for the cake, well there are no words. It was lovely! Would definitely recommend but would say to prebook to avoid disappointment. Definitely want to return.

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Karen H . 2019-02-03

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We ended a lovely walk/jog/cycle ride through the beautiful bute park with lunch and cake at the tea rooms. We were very lucky to get a table, lots of people who came after us were not able to. My mum in a wheelchair was with us and staff couldnt be more accommodating. We mainly had sandwiches, they come on bread from the shops own bakery with homemade coleslaw and some crisps. All delicious. My mum tried the special which was jacket potato with vegan chilli, not her usual choice but she enjoyed. The cakes are amazing our choices were orange & almond, bara brith (traditional welsh tea bread), scones and lemon drizzle. Everything served on vintage tea plates/cup. Very nice staff who couldnt be more helpful.

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jo723611 . 2019-01-27

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My wife Sandra and me were looking to have a coffee with my sister Pam and decided Afternoon Tea somewhere would be ideal. Searching through the internet Pettigrews came up. Sandra had been there about 9 years ago with a group of friends to celebrate a birthday.

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johnwY4330CH . 2019-01-19

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I went here for the first time and had my very first afternoon tea with two friends and i absolutely loved it! The staff are extremely friendly and welcoming, also very helpful when it came to explaining about the afternoon tea. The food was delicious, especially the scones and you get a lot for your money. The place itself is small but clean and very well spaced out.

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kateashley93 . 2019-01-14

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Pettigrew Tea Rooms is very popular amongst both locals and tourists alike. Lovely ambiance and great cream teas makes a visit a must!

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MrStorer . 2018-12-21

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I’ve had many “afternoon tea’s” over the years .... but the Christmas afternoon tea at Pettigrews was by far the best. Highly recommended. Excellent, fresh, tasty and plentiful food. Wonderful customer service from friendly staff. Thank you xx we will see you again xx

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Ri1970 . 2018-12-09

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Thank you Pettigrew! You are wonderful! My friends and I had a lovely afternoon yesterday for a Christmas High Tea. Two of us suffer with allergies - one to dairy and the other to gluten. You accommodated both of us with just as many options as everyone else at the table. It was one of the best experiences I have had with "eating out". A lot of restaurants and pubs could learn a thing or two from you! Dairy free scones, cakes, sandwiches, mine pies and milk(s)!!!! Thank you :)

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GwennanT_13 . 2018-12-02

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Visited this tea rooms for afternoon tea whilst shopping in Cardiff. A very charming and comfortable tea rooms. The tea rooms are very small with only 4 maybe 5 tables but lovely and cosy. The food was delicious and very well presented. We couldn't actually finish our food so the tea rooms boxed up what we couldn't eat for us to take home. Such a lovely place I would definitely visit again.

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Victoria D . 2018-11-23

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Stopped for breakfast after Saturday park run, we were made very welcome. I had a full breakfast very tasty woul recommend the lava bread scone. Great coffee.

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AlanK639 . 2018-11-04

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We had tea and scones after a lovely walk at the park. The staff was very kind, the house was full but you can wait a little bit to have a great spot to tea & scones time!

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894priscilab . 2018-10-30

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A superb flawless tea. The setting is very quaint and traditional. The portions are very very generous. It is great value and to top it all the service is 10/10. Georgina really threw it out of the park. They really made my partners 37 birthday one to remember.

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0481Tony . 2018-10-28

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We only had a cup of tea, but the service was excellent and the tea was fine. The cakes were tempting and I will be going back to try!

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242Ian . 2018-10-27

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Had afternoon tea here on the 20 th september great tea and scones great staff would eat here again.

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Gary D . 2018-10-23

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