Based on 220 opinions finded in 1 websites
Based on 220 opinions finded in 1 websites
Nº 200 in 505 in Luton
Opinions
Take away lunchtime but a bit disappointing, chips seemed like they were not fresh and chicken fillet burger not the best.
Colin . 2024-05-18
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The food is very tasty and a very friendly service.
Marlao Coutinho . 2024-03-20
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Great food and good customer service have been a regular customer for over 5 years now the service and quality doesn't disappoint
Mohammed Yahya Hasan . 2024-02-24
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Served very good pizza at a very good price
Ahmed Salih . 2023-12-15
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Place is so busy in the evening, not that much cleaner to see. Staff need more training in food and hygiene, as even not following some basic rules. Took ages for to makenone grilled wrap, unacceptable timing.
Halal Encounter . 2023-11-30
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Prices are ok. Food is ok and service is very poor. But kitchen looks clean which is a plus
Zakaria Samsuddin . 2023-11-12
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Bossman wouldn’t give me my chips then abused me whilst I was eating my chips
Jamal Abdullah . 2023-10-27
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Foods r good! But they don’t accept card! Menu prices r not matching when u going to order! ( always u have to pay more money)
imran jahir ismail begum . 2023-10-18
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Ordered 4 piece chicken chips and got 3 little slim legs and only one chest piece with chips. Taste was good but better to check before taking out. They should not cheat costumers like that.
Istafah Hassan . 2023-10-13
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Food is consistently good but deliveries can take time! Always call for an update
Beela Ya . 2023-09-11
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Had peri peri and it was very dry over cooked and hardly any sauce on,
ali mahmood . 2023-09-06
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out of towner, Shockingly slow service its called fast food for a reason, dont understand how these fast food outlets are robbing customers blind with their prices for below average food, place is grotty af and would never eat here again.just pathetic how they only accept cash, still burning receipts in this day and age.
M Alom . 2023-08-31
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Great food from the pizzas to peri peri menu. Always enjoy ordering peri peri from here.
Kashif Khan . 2023-07-30
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Pizza is always nice, staff is nice and friendly what more could you want!!!
A R . 2023-05-15
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Pizza is nice. BUT service is very slow. And CASH only….
K Khalil . 2023-05-13
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Always give our meals before expected delivery and the food is always so tasty and worth it
Tasmina Hussain . 2023-05-10
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Been ordering here for the past few years, have to say incredible food and service. Ordered a jumbo platter meal for the family today, they were all very happy with the food. Quick and efficient staff, would recommend to everyone 👍🏻
Maryam . 2023-05-01
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Phones keep getting cut after saying hello
Tasmim Ahamed . 2023-04-07
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Placed an order on just eat, rang the restaurant after an hour, was told driver is on the way, rang after another 20 minutes and told driver is on the way, after another 20 minutes rang and get told that driver went to wrong address, and my order will be delivered in 5 minutes, finally arrived after another 20 minutes, and no surprise the food was cold.
Kate Parker . 2023-03-25
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Tastes good, chicken is not too dry. Unlike other places, full of flavours, not just on the skin.
sfc328 . 2023-03-09
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Great food all the time very recommended
Zubair Hussain . 2023-01-19
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Ordered Chicken fillet burger meal £4.50 & Donner Wrap £2.00. Total £6.50. Gave £20 they gave me change of £3.50. Short changed me £10. The cashier immediately left when I questioned the missing £10. After arguing and bringing out the person who served me they agreed to give me my £10. Disgraceful place. Who knows how many others have been short changed. AVOID OR BE CAREFUL HOW MUCH YOU PAY AS THEY ONLY TAKE CASH PAYMENTS
Ashraf Ali . 2023-01-17
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Great grill. The meat is cooked very tasty. Good service
Polly Marshall . 2022-12-15
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Great food and friendly staff. I wish they accepted card payments.
paimana khalid . 2022-10-25
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Good peri peri. Spiced properly
j b . 2022-10-08
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Fried chicken tasted absolutely great when its fresh, little lemon drizzled on the chicken, nice and crispy, lovely fries, great sauces. 10/10 for chicken havent tried anything else.
Rohala Mohammadi . 2022-09-12
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Peri peri chicken was absolutely terrible and old and dry I would hav given no stars if I was able u know what they should be shut down absolutely terrible
Khalida Khanom . 2022-08-08
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Nice pizza and chicken 🐓and chips 🍟
Ali Zaidi . 2022-06-09
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Food made everyone very unwell. Everyone had diarrhoea, stomach aches and felt sick. Shop service was very bad as they did not care and would not give a refund.
Ayesha k . 2022-05-05
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The taste of food is not good according to me
Harpreet Singh . 2022-04-02
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Very poor customer service. Staff are very rude and moody, even with regular customers. I’d never visit that place again.
sara jebin . 2022-03-02
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Was told delivery would be 40mins waited over an hour and rang them they said was on its way another 30mins past and as we live 2 mins drive away called again was told driver had just left again another 20mins before it actually turned up. When it did arrive arrive waiting 90mins it was the worst chicken and chips we have had.
Samantha Fisher . 2021-11-06
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One of the, if not THE BEST peri peri chicken in Luton, if not in the UK.
Altaf Jasnaik . 2021-10-30
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Try the peri peri chicken strips and rice - get flavour and amazing value. I always takeaway - the venue itself is a little tired. At the time of this review they have a 5 out of 5 hygiene rating.
Chris Wood . 2021-10-27
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Didn't stay for the music, but food was amazing! Nice decor and bar man created a cocktail just for me! Can't say better than that! Fairly expensive, but not deal breaking!
Jivan Johal . 2021-10-22
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Great food, friendly staff and quick service!
Warda M . 2021-09-28
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There pizza are amazing and they do thin crust.
Mohammed Islam . 2021-08-15
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The food is delicious. Great improvement in staff courtesy. Always happy with every meal I've had. It's so good I worry about the calories I'm adding...lol
Brandy Collie . 2021-02-13
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Nice food would recommend the chicken filet burger meal
O. A. . 2021-01-28
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Didn't like the customer service. Was given wrong order but if the service will improve in future I will update my review (to be fair)
Salman . 2020-11-17
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Pizza is fresh and taste fine, decent buy one get one free offer too
Syed Shoaib Ali Shah . 2020-10-01
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Great food with decent prices, recommended!
R K . 2020-08-22
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Great customer service great food 👌
S Awan . 2020-08-20
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One of the best fast food places in Luton. One of the workers is the friendliest guy you’ll ever meet but the others not so much..
Hasan S . 2020-05-23
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The food was decent but the service was very slow and unprofessional
Rachid Rachih . 2020-03-08
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Love good . No man's hair in them . Very hygienic
Abdool Owadally . 2020-02-04
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After finding ourselves falling into the place one evening with not the most conservative of manners, We were met with nothing but patience and enthusiasm, the new owner of the peri peri grill cottage is clearly someone who cares very much about his customers experience having been given a guided tour of the now newly available upstairs seating area which he and has wife have lovingly restored to its former glory as well as being given free food as the dryness of his wings at 11 at night were not up to the owners own personnel standards of sale. But to top it off above all else the rest of our order was impressive to say the least with everything tasting deliciously perfect and in my own opinion some of the best chips i have ever tasted i challenge anyone to say differently.
james hosey . 2020-01-09
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Ordered a quarter pounder meal and some wings from here which I’ve had plenty of times, only this time as soon I unwrapped my burger there was hair inside it. I’m 8 months pregnant so this made me feel sick to the pit of my stomach. Called these guys only for them to say bring it back and calm down. No apologises or anything. DISGUSTING
Muslimah Ja . 2019-12-30
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Great pizza buy 1 get 1 free well worth it for the price.
Sabah Saleem . 2019-12-27
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Been going there 2-3 times a week for the past 4 years to get Peri Peri chicken. Consistently Quality and Great Service The best value Peri Peri chicken in Luton as the chicken is a lot bigger, Recently achieved 5 stars for food hygiene as well. Great Pizza too which I get every now and then. Don't get Naeem started talking though, your food might end up getting cold :P
Kamran Hussain . 2019-12-22
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Absolutely horrified at our experience this evening. Pizza all squashed up and chicken and chips out of the boxes in the plastic bag. Called up and they refused to replace and were incredibly argumentative on the phone. Disgusted at such bad service. Will never order from them again
Bibi Sabrina Knapp . 2019-11-23
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I had couple of bad experiences with order over the phone when I stopped ordering food but not for long. There food is great specially pizza. I work in hospital so I ordered 3 times. 2 16in pizzas for £14 with delivery. My colleagues from different backgrounds loved it. They are regular customers now. All of brothers who work at Grill Cottage deserve 5 stars specially brother who makes pizzas. My 10 years old loves your food. Usually picks up 2 pizzas after school once a week and walks out without paying (sorry) than I send him back.
Shaz Ahmed (Shaz) . 2019-11-13
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Best Fried chicken I've ever had 10/10 every time I come Luton I have to come here !
A J . 2019-11-09
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Place is proper nice the brothers are on point fast reliable service food also good price wise also I loved the pizza my little girl said it was pizza heaven and she is only seven keep it up grill cottage
Khalid Khan . 2019-10-25
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Lovely food. Good service. Friendly staff. Closed on Sundays.
Marvi Khan . 2019-10-25
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My go-to in Luton, best fried chicken.
Bigly . 2019-10-23
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I found out I do not like peri food.The sevice was great and very friendly. I will go back and try the other food they serve.
Zane Fillmore . 2019-09-26
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Best local pizza and peri peri chicken
Zad mjd . 2019-09-14
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Amazing food like always. Great place to sit in and eat also.
Jamie White . 2019-09-11
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Been here a few times now. Nice food. Reasonably priced. Friendly service.
Nargis Khan . 2019-09-05
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Pizza went down well. £24 for 3 large margaritas and 1 large create your own (pineapple, black olives, mushrooms & green peppers). Collection only deal 25 mins from when I popped in placed the order and returned to collect, garlic was a little runny and the chilli 🌶 had too much lemon and not enough kick for my liking.
Riaz Khadam . 2019-08-19
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The chicken here is better than any I've had anywhere... KFC has nothing on this place.. so nice!!! Staff were friendly and engaging.. try it!!!! U wont be sorry!!!
Daniel Bushby . 2019-05-31
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Chicken and chip shops get a lot of stick for being cheap. These guys cooking their chicken very well, had multiple items from their menu and have never felt sick or ill. Portion sizes are massive and the value for money is great. Sometimes when they're really busy they occasionally forget your order but if you let them know they're very polite and apologetic.
Aaron M . 2019-03-13
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Food is allways lovly but customer service is sometimes not great
Terah Pakz . 2019-03-07
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Great service and delicious food👏🏾👏🏾👍🏾
Husein Ibrahim . 2019-03-04
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Food was excellent friendly faces service with a smile
Shakill Uddin . 2019-03-01
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Clean and friendly place with good food
A.R Khan . 2019-02-25
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Best chicken and chips shop ive visited... This is coming from a guy who spent most of my adult life eating out due to my work. Ask for Peri Peri wings if you ever visit
Zirhumana Katoto . 2018-12-20
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Fast service everytime the chips are the best and so is the peri peri burger. Pizza and chicken and chips is good. If you don't mind not much sauce for peri peri thats ok too. Friendly as well
Lisa Neale . 2018-11-16
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The owner who is always present is a wonderful man serves you with a smile and amazing etiquette. The food is good too!
Dr Nadeem Hussain . 2018-11-07
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Best fried chicken I've ever tried. It has this peppery lemon flavour to it that makes it spectacular and juicy!😍 Also their pizzas are hands down best in Luton🤤👏🏼 This is definitely the place to hit up for a quick bite or get delivered freshly straight to your door and in your tummies in no time😋
Azizul (Az) . 2018-10-09
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Great tasting food, chicken burger and chips really tasty and fresh The best I have tasted
Bilal Khan . 2018-09-07
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They are very friendly. My grilled chicken is always done right. I can tell their food is made fresh and the place always looks clean and sometimes when I go late before they are closing I can see how much they clean the place. Their fries are also very tasty, even though I don't really eat fries that much.
Imad Shaikh . 2018-07-27
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come here for peri peri wings. and the chips are some of the best, if not THE best. worth a try!
The Saffron Sikh . 2018-07-06
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Nice helpful staff good food worth a look
Rose Smith . 2018-06-24
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Love this place, food is always fresh, chicken tastes great, peri peri is spot on and portions are generous. Pizzas are good value and decent.
ViP LiFE . 2018-06-14
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Order from here weekly, Fresh hot food, excellent value for money and management is very helpful with any special requests.
MrFazLily . 2018-06-02
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Been many times, gets better each time, best fries in Luton
Fahad Muneer . 2018-02-02
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Great chicken peri peri - would highly recommend this place
TravellingRhino . 2018-01-18
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For Customer Service & Food 5*****. Highly recommend.
adeel khawaja . 2017-12-12
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Chicken is excellent and they're chips are some of the best in Luton. Pizzas are average, but good service.
Abul Chowdhury . 2017-11-30
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Polite staff . Reasonable price pizzas . Grilled is a bit pricy but overall it's all good
fazel shaheer . 2017-09-02
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The best pizza and chicken shop in Luton .. always fresh food !!!!! Which is cooked to perfection .. Polite staff deffo recommend this place to anyone who has had bad experiences in Luton takeaways .. u won't find fresher food anywer else in Luton !! The place is always clean and tidy and so nice to see a health scoring of 4 ..!!! Compared to all the other shops who are 1 or 2 .. deffo recommend :)
Riffat Ali khan . 2017-06-09
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Cheap, decent pizza. Have you ever had a pizza from one of these generic fast food places, peri peri cottages etc? It's exactly like all the others, but you can't argue with £10 for two extra large.
Lukasz Dobbek . 2017-03-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Today, my friend and I popped into a restaurant we used to frequent, and I have to say, it was a letdown. We have been regular, though I have not gone as much recently. However, this time, I could not help but feel things had gone downhill. The staff’s attitude left much to be desired, and the drinks were subpar. When we walked in, a staff member curtly told us to sit down and turned his back on us. Suddenly, he tossed the menu onto the table and immediately began pressing us to place our order, not even giving us a moment to settle. As we started ordering, he completely ignored us when we mentioned we were regulars, prattling on with whatever he wanted to say. When we were finally ready, he stood there, visibly impatient. The moment we paused to think, he walked off! I have never encountered a server in the UK so impatient — it felt like he could not be bothered. We ordered starters and mains, but he did not even ask if we wanted them served separately or together. As a result, the mains arrived first, with the starters following much later. To top it off, when the food arrived, there was no cutlery. We asked, and he dismissively told us to fetch it ourselves, his disdain making us feel more like prisoners being scolded by a guard than customers in a restaurant. Throughout our meal, he kept trying to sell us other products. We mentioned that we had bought what we wanted not long ago, but he seemed intent on pushing more. As we ate, there was still over half an hour until closing, so my friend ordered a ready-made dessert. He grudgingly took the order, but it did not arrive until just ten minutes before closing. My friend barely had five minutes to finish it before he came over and ordered us to leave because they were closing up. In addition, just five minutes before closing, other customers walked in to order food. He told them they could not dine in but could order to go and then loudly grumbled about how it would keep him from finishing up. While he did not say it in English, every dine-in customer who understood Cantonese got it, which felt unprofessional. It got even more ridiculous when it came time to settle the bill. He did not ask if we wanted to split it or if we were members, so we had to bring it up ourselves. And once again, he barely listened to us, just plonked the bill down, leaving us to figure it out ourselves. This place was known for its welcoming service back in the day. The staff would always ask for our feedback, be warm and friendly, and encourage customers, including us, to return. They always asked if we were happy with the food and if we needed to split the bill, and they never pushed additional items on us. We often returned because they made us feel relaxed and valued, explaining the menu and genuinely asking about our experience with the food. The food quality used to be a real treat—they put proper effort into maintaining authentic Hong Kong and South east Asian flavours. But today, it was a real let-down, especially the iced lemon tea, which bizarrely appeared to have milk added, giving it a colour more like chocolate milk than tea! In the past, I felt this place brought together the best of Hong Kong hospitality with UK dining culture, a combination I genuinely enjoyed. But now, it has all gone a bit pear-shaped. The service and quality have dropped, leaving me wondering if I will bother returning.