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3.7

Based on 78 opinions finded in 1 websites

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Nº 1518 in 2155 in Sheffield

CUSTOMERS TALK ABOUT DISHES WITH..payfishcrab
Score
OpinionsNoteGoogle783.7

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The worst attitude ever !!! The waitress completely ignoring me. It was my fav restaurant in Sheffield and today’s experience completely ruined it.

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林慈慧 . 2025-05-07

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VERY VERY BAD ATTITUDE. the interior look messy and dirty…. Won’t come again.

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Jiani Li . 2025-05-07

MORE AT Google

Awful customer experience, and it isn't an isolated incident. This is the only negative review I've left thus far anywhere. I came here recently with family. Most of us ordered drinks along with food. Whilst dealing with the heat, no drinks came even though we ordered it, went forward to ask, no apologies given whatsoever. Mentioned it when I went to her, complete lack of remorse. Completely ruined my appetite. Lack of professionalism. The waiter (herself only in that role), she fully decided to take a nap in sight of us eating. What the actual... The most disappointing thing is that the food is actually pretty decent, and the past reviews speak for themselves. However, when you get borderline evil customer service, you can't help but feel sick to the core. This one's solely on that single female waiter. I also mentioned that this isn't an isolated incident. Last time I ate here a few months back, she picked her nose in front of me whilst I went forward to pay. It's actually sickening. I came because my cousins still looked forward to it. We'll never come back whilst she's still working there.

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鹿晗 . 2025-04-11

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Worst attitude I have ever encountered in a restaurant. Constantly showing bad attitude. The menu QR doesn’t even work. Didn’t feel welcomed.

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谢鸿意 . 2025-03-23

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Service so SO BAD we didn’t even want to try the food, when we asked about the payment method she was showing attitude

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Yikie 0703 . 2025-03-23

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Ordered the triple set pork, chicken and duck. I have never experienced such poor quality food. The chicken had shards of bone in, there were bones in all the bite sized pieces of duck but worst still my son found a cooked ducks head in his dish. This is unacceptable, will be reporting this to food standards.

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Nadja Guy . 2025-02-22

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Cold food (rice exampt), staff is as cold as the food and speaking about drink, the only drink available is water at room temperature. + Its cash only

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Senatama Leksono . 2025-02-17

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Totally recommend the beef offal stew and the fish was amazing as well…

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Paing Paing . 2024-10-21

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Lovely place with a small staff. I got the triple roast set and the rice was to die for. The char siu was great alongside the soya chicken, though the duck was lacking. The meat itself was good, but the skin was rather tough. The value for everything is incredible and well worth the try if you enjoy Chinese food. Went back again just for the char siu and rice and honestly a huge portion for one. Some good value food with the flavour to match.

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Daryl Monserrate . 2024-10-12

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I came here with my family and we enjoyed the Roasted Duck here which looked and tasted very fresh unlike other restaurants in the area

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Zhi Jun Yu . 2024-09-28

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Absolute horrendous service, there’s one chef and one front of house staff, everything is rushed. Service was poor as half way taking our order she told us to wait as she had to take food to a table, food was disgusting and presentation was horrendous. Would not recommend and would not return, avoid it if you don’t want to waste your money

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Simon . 2024-07-08

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Friends in the same place commented that it is the worst Chinese food in the UK, hahaha. Pickled fish: The fish is too unpalatable, not the fish commonly used in China, it seems to be sea fish, fishy. Barbecued pork: all fatty meat. The menu said the set meal came with soup and side dishes, but it didn't. The boss lady said that it was only available when the business opened, but your menu is not like this? Cash only.

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Ollie H . 2024-06-18

MORE AT Google

Ordered the poached fish in Sichuan pepper soup from hungry panda and it was amazing, the best Chinese food i've had in Sheffield :)

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Jack Whitaker . 2024-05-30

MORE AT Google

Good simple East Asian food. Chinese or Malay/ Indonesia style. We changed seats because we started near the door, and it was quite cold, but when we moved into the restaurant it was quite comfortable. Quite reasonable considering the Cost of Living Crisis.

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Tim Foulstone . 2024-05-14

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A disappointing experience. We ordered the signature dish and other dishes. But when we were halfway through the meal, we discovered hairs in the dish. Made us feel very sick. What's even more outrageous is when we told the staff, the staff rebuffed us saying it was just an eyelash without any apology. We immediately got up and were ready to settle the bill but the owner only gave us 3 pounds off. After we made it clear that there was no apology and that the attitude was very disappointing, the owner implied that there was a possibility that we had put the hairs in ourselves. The original statement was: not only do we have hairs, you do too. After we made it clear that we refused to pay for this dish with the hair but were willing to pay for the others, the owner turned us down and instead of apologizing stressed that it wasn't easy for him to make money. We ended up paying 20 for a dish that was originally priced at 28 before we could leave. We still needed to pay for the hair, but the owner didn't. A disappointing experience. We ordered the signature dish and other dishes. But when we were halfway through the meal, we noticed hairs in the dish. Made us feel very sick. What's even more outrageous is that when we told the staff, the staff refuted us and said it was just an eyelash without any apology. We immediately got up and prepared to pay, but the boss only gave us a 3 pound discount. After we made it clear that we had no apology and were very disappointed, the boss suggested that we might have put the hair in ourselves. The original words are: Not only do we have hair, but so do you. After we stated that we refused to pay for the hairy dish but were willing to pay for other dishes, the boss rejected us and instead of apologizing, emphasized that it was not easy for him to make money. In the end, we paid 20 for the originally priced food of 28 before we could leave. We still have to pay for the hair, but the boss doesn’t.

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Dong Yiqing . 2024-03-23

MORE AT Google

Bad experience and service. I found hair in the grilled fish. No one apologized! After telling the waiter, the waiter said it was an eyelash and immediately left. For whatever reason, there was no indication or apology from anyone.

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Sylvie Uyi . 2024-03-23

MORE AT Google

Very authentic mainland Chinese food. Very tasty. Cash only, no card payment.

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Mark Majurey . 2024-03-02

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Food is not hygiene at all! We all had stomach pain after the meal

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Jerry . 2024-02-22

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Good food and atmosphere. Avoid if you expect Americanised Chinese dish options.

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Gabriel . 2024-01-08

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Might as well be the best Chinese food in Sheffield. It's not easy to order if one doesn't speak Chinese (and I don't speak it), but I don't mind it at all. I'm here for the food and the clean atmosphere. Yes, it's very clean here, which I appreciate.

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Hyun Kyong Chang . 2023-12-05

MORE AT Google

Amazing Seabass hotpot soup action. BBQ pork ribs. Delicious Szechuan spiciness. Top food and dead reasonable.

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ben rymer . 2023-10-27

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The grilled fish (sichuan flavour) is absolutely outstanding. Perhaps this isn't a surprise as this restaurant specialises in fish dishes. This place certainly serves authentic Chinese food. We also got the frog legs hot pot dish. Unfortunately, the dish only contained three frog legs and twice as many chicken feet. It's the second time we got this dish and the portions were the same. The quality of this dish is not as good as the former one (in terms of freshness and proportion of meats). My advice is to go for the grilled fish. Get two if you need to.

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Junior . 2023-08-24

MORE AT Google

Special grilled fish here is one of the best things I've eaten in Sheffield. Perfect as a sharer for 2 but possible to tackle alone if you're very hungry.

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Sam Kendall . 2023-08-20

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None of the meats in this restaurant were very fresh and all the dishes were very salty as if to mask the taste of the food not being fresh. The owner of this shop doesn't like quite so bad reviews either. The food is very salty, it seems to be to cover up the stale taste of the food. I told the boss lady before that the beef of the golden beef beef may have odor from the refrigerator, or it is not fresh, and I did not ask for a replacement or a refund. I just hope that the chef will do it in the future. Pay attention to storage. Extremely bad attitude. They all had diarrhea after eating.

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Charles . 2023-08-15

MORE AT Google

A lot of positives about this place, really nice atmosphere, staff very attentive, and helpful. Lovely to have such traditional cuisine. The only thing that let it down was the crab pot we had, far too little crab meat involved (as well as overcooked) for the amount of mess it creates.

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James Lawless . 2023-08-07

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good food, awesome service. the meatball and the mala dish are the main reason I will come back

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Aventary . 2023-07-08

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I can highly recommend the grilled fish! The scallion pancake that comes with the fish is amazing (as long as it's fresh, was a little stale this time but we ordered an extra portion which was freshly made). If you have WeChat, you can just scan the code on the table and order from your phone, very convenient.

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Han . 2023-06-23

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The dessert and fish dishes are quite nice, food are served very quickly, generous portions.

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Tim S . 2023-06-05

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The taste of the soup is excellent 😋 The interior is also cool 😊 High recommendation 👍

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Im Sik Han . 2023-06-01

MORE AT Google

They only accept cash for payment, scan the menu to order, the waiter's service is indifferent and unfriendly, and the service attitude shows that he has no basic catering training. In addition to Chinese people who know how to use chopsticks and scan orders with their mobile phones, this restaurant is not conducive to the elderly, children or foreigners ordering or dining. Guests who only know how to eat with spoons, forks and plates are advised to bring their own cutlery. It is commendable that the portions of the dishes are sufficient and the variety selection is quite good. The main focus is seabass dishes. The overall taste is well balanced and not too oily or spicy. The price is reasonable and suitable for two people to share the expense. If the quality of spicy crab cannot be guaranteed, it is best not to sell it. I ordered it three times and got minced meat twice, and one time it contained a piece of crab. It smelled fishy and disgusting in one bite. I don’t recommend ordering it. I like our store's crispy pork, spicy hotpot, and ice powder. The toilet decoration looks neat, but the hygiene... needs to be improved. The cost-effectiveness of the restaurant is worth visiting again, but it all falls down to the overall dining details. It's a pity, it can be better.

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Raymond Teck Yang Chin . 2023-04-16

MORE AT Google

The hot pot I got here is the best thing I've eaten in Sheffield in 4+ years and only £11, fat portion as well, amazing!

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Dougie . 2023-04-15

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Impressed, better than expected kaoyu. Great value.

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alex redhair . 2023-03-23

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It is one of the best places to ask for the special fish dish. It's so tasty and as I say, the place invites you to repeat several times

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Savíns Puertas Martín . 2023-02-01

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Not satisfied with the customer service. Had a nightmare at the restaurant.

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krishna vivek . 2023-01-23

MORE AT Google

Dishonest restaurant. Taste was okay but I cannot scan the QR code to order because it is only for "wechat" scanning. The staff then gave me the "menu". But I found that the price is different to what I saw in the "menu" after I paid, which is £1-2 pounds higher each dish. That means the staff gave me the old version menu. I felt disappointed and tricked as the staff didn't told me the price had been changed when she gave me the menu. Terrible!

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Rio Fan . 2022-12-23

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Ordered a crab pot for take out, as I looked on Google map, the photos posted look delish. Actually, it's not haha. Also had to wait around 30 mins for my take out, the sauce is nice though but the crab is just soo bad, overcooked, crab meats are non existence and shells are almost soft, like braised crabs overcooked them for hours which doesn't taste nice as if it's being braised for beef or chicken. Service is okay, not bad but it's not good too.

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Thida Thadi . 2022-11-19

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Had a taste of Chinese soup and it was lovely. It's worth trying out.

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Oluwaseun Akingbade . 2022-11-07

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The food was great. But they were not honest. They charged me eveything higher than the menu indicated. My meal was like 20 pounds as indicated in the menu but at the end I was charged around 24 pounds. No explaination was given by the staff. Will not go again no matter how good the food tastes.

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Stephanie Wong . 2022-11-03

MORE AT Google

Lots of flavour, good prices, big portions and quick friendly service

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JH 3721 . 2022-07-08

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Was very busy at 7.30 on a Saturday, waited 25 minutes for our food. Would give 4 stars for the food, I had the garlic Flavoured steamed fish. Very very yummy Service would give 1 stars as staff couldn't speak English, I would not come here alone without my chinese partner. Staff was not helpful but felt that maybe it was due to language barrier.

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The Sassyharley . 2022-05-14

MORE AT Google

Don't go here for a meal, it's too slow. I seriously suspect that the store prioritizes takeout instead of taking care of the customers in the store. Except for the clay pot, other dishes are just average. Quality deteriorates seriously when there are many people

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Can Zhang . 2022-04-24

MORE AT Google

When we want spicy authentic Chinese food in a clean, modern environment in Sheffield, this is where we go.

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Steven Lee . 2022-04-16

MORE AT Google

Very friendly and nice service! The best restaurant in Sheffield. We ordered some food cheap but delicious. Five mains enough for six people. It is the sunshine in the windy and freezing days.

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Zhouhao Yin . 2022-04-08

MORE AT Google

I think this store can last long for at least 12 more years if the landlord let them rent the property(guessing), reasons are taste authentic, smells hood and also looks good

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Lam Man Huen . 2022-04-07

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A beautiful Chinese restaurant with delicious food, especially the grilled fish dish with vegetables and garlic sauce

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زكي قبوري . 2022-03-02

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So delicious. I am blown away by how good it is. Will come back often.

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Vinh Vu . 2021-11-29

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Very bad experience... I had ordered for egg fired rice but they gave me just boiled rice and scrambled eggs.... Which was just yuck

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deepthi joy . 2021-11-14

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I ordered takeout for self-pickup, but after an hour, I was told that they still hadn’t cooked it for me. They were indifferent and had a very poor service attitude.

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Xiangcen Wu . 2021-07-17

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The food was great, only the waiter has very limited English, cannot understand when I ask for glass and ice, gave me a big straw.

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Emelie Aguillon . 2020-09-18

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Authentic food, reminds me of home cooking. Very nice

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Josh Zhangshu Jiang . 2020-08-31

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