Based on 104 opinions finded in 1 websites
Based on 104 opinions finded in 1 websites
Nº 1164 in 1338 in Nottingham
Opinions
Just ordered 2 xl kebabs and a small one didn’t ask salad and they still put it on and the x large was same size a small horrible cold meat aswell
Ed Wren . 2023-02-25
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Really annoying to get chips that just taste like beef when you're veggie. I would probably have just eaten them if the chips themselves had been half decent though.
Sophie Gargett . 2023-02-11
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The best thin crust and freshly baked pizza I have ever had. Must try the chips and kebabs!
Ehtesham Hussain . 2023-02-07
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My order never came and nor did a refund. Not even an apology. Nothing. The live tracker was stuck in the order is being prepared status forever. First class scammers
Costa Koufogiannidis . 2022-12-23
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Good value consistent good food
X . 2022-11-26
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I tried to go here, but it was closed, despite Google saying it was open
Gary Severn . 2022-10-20
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Raw disgusting food wouldn't even bother.
brandon bonser . 2022-07-16
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Ordered at 1:50. Website says closing is 2:30. Arrived at 2:05 (15 minutes from order) to be refused entry to collect my order. Fingers crossed I’ll be issued with a refund ?
Mark Rice . 2022-06-19
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Kabab was hard and just warm the chips please peel them better the chicken just wow I mean the smell alone puts you off even putting near your mouth just poor food for me won't be eating here again even if it was free it's just nasty
Anthony Cordwell . 2022-06-10
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THE WORST TAKEAWAY IN NOTTINGHAM - AVOID, AVOID I ordered a large cod fish and received a small thin fish, cut into two halves, fried in two inch thick, soggy, undercooked batter TOTALLY DISGUSTING. The fish was also undercooked. After breaking the two pieces open to see what was under the batter, I called the restaurant and asked them to come take this fish back, because I ordered a large fish … not this. They said they’d come get it and refund my money, but that was days ago. Each time I call they lie to me and pretend they’re going to refund me on the day I call, but no one turns up. I saw their BAD REVIEWS but thought I would take a chance. Don’t be like me. BELIEVE THE TERRIBLE REVIEWS…. THE FOOD IS NASTY & THEY STOLE MY MONEY. 🤮 Look at the photos I uploaded. Does that fish look like a LARGE fish?? I paid £4.90 for the fish alone and received a plate full of sloppy batter with two thin slices of a very small fish cut into two halves.
Deloris Hall . 2022-04-12
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A regular customer here Absolutely love this place great food amazing staff Really friendly eat here all the time there's pizzas are really tasty.
Aaron Hutchinson . 2022-04-02
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Amazing food, staff are lovely we've been ordering with them for months and never had a bad meal.
Georgia Cleverley . 2022-04-02
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Absolutely atrocious! I just wish I could add photos here... the sausage looked 12 weeks old, was dry with the grayest thinnest crispyest batter I've ever seen in my life, the piece I dared put in my mouth tasted of old cat food rapped in crusty cardboard... and was soon spat back out.. disgusting!! The chips were old dry and anemic most of which looked burned and black... again disgusting!! The fish cake again was crispy over cooked and tasted of nothing, the only thing that had any taste at all was the peas, but come on who could mess up mushy peas out of a can!!! I'd never order from here again and I'd recommend no one else dose either, wish I'd checked the review's first... shows how carrying an owner is when they don't act on the amount of scathing reviews about the food they make... nasty dry disgusting tastless food and the worst chip shop take away I've ever eaten from... stay away!!!!
Matt Broadley . 2022-02-28
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A regular customer at pepinos. They are amazing for pizzas and good chips. Food always arrives warm and always tastes good. If they are running late with deliveries they always let us know. Don’t bother with any other pizza places, it’s our go to place. Even our little one loves their pizzas. They are good with allergies as well. Highly recommended people order from here.
Sana Khan . 2021-12-16
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Very good, lovely pizza and a must have chicken wings in JD sauce 😋
Martyn Ware . 2021-12-14
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It took longer than they said, the pizza crust was white and warm, not hot, the chips were horrible and the manager tried to bribe me to leave a good review with free food
Sionis Industries . 2021-10-13
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Did not delivered the food, refused to issue refund when Foodhub team contacted them. Shows lack of integrity.
Saurabh Dutta . 2021-09-30
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someone got sweat in out food.. I think that's all I need to say
sophie hamilton . 2021-09-17
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Forget five guys and dominos, this place have the best hand made burgers with real pickles and all the other trimmings and pizzas that are carefully made with zero grease.
just dave . 2021-09-11
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Bad customer service. Very slow delivery Unhappy about the food. Delivered cold and looked really bad. Wouldn’t recommend. Very poor.
Kamila Malitka . 2021-09-07
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Sorry to burst your bubble here, but! I ain't ordering again... Let me explain why.... I made an order and specifically asked for a fresh large battered sausage..... When my food arrived, the large battered sausage was as solid as a rock, it wasn't fooking fresh like I asked! Sorry Pepinos, you've now lost my custom. The large battered sausage was in their display cabinet for at least half a day. NOT FRESH NOT FRESH NOT FRESH. They keep their food in the heated display until someone buys it, regardless if it takes a full day to sell that item. Pratts. I've also reported them.
Toby F . 2021-07-30
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Friendly staff great food. Definitely recommend.
Deano . 2021-07-18
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cold hard chips hardly cooked clearly left from lunch rang for fresh cooked chips and got the same will not be ordering from here again
Charlotte Kelly . 2021-06-10
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Absolutely atrocious service, the deliver time was already an estimated hour, which I understand, then when the order was already late, they finally decided to notify me it was running late as they were busy, again, understandable if I had been notified earlier, when I then phoned to question I was interrupted and spoken over and then hung up on as I was still trying to ask a question. I have then had to phone again and had the same happen again, the food was marked as delivered at the extended delivery time, which was only 20 minutes ontop of the original, however, it is now 2 and a half hours since I ordered, so an hour and a half after the original delivery time, my food is still not here, I can't get a straight answer from the restaurant other than 'its on its way' and my food was marked as being here over 45 minutes ago. Once food finally arrived the pizzas were burnt and frankly absolutely disgusting. Never again will we be ordering from here and will be advising anyone we know to avoid like the plague. Did get a refund without any argument, which I think speaks volumes on their quality of food and they know it. This would be a ZERO star review if it were possible.
Rhys Aindow . 2021-05-10
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Bad food Bad feedback Bad staff Bad everything Not hear from me again will tel everyone about this shop and the rude staff, and the bad behaviour, anyone wanting food Mansfield Road the way forward
Bando Ti . 2021-04-18
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So thought I'd have a nice early valentines day take away as just finished work. Orders pizza from here took too long to get here the food is cold the pizza tastes like its a week old and been microwaved warm again And just to top it off I was also handed and I can not make it up i was handed a full raw bag of gone off meat refuse to eat from here again honestly feel like ringing an health inspector on them
Cammy Farmer . 2021-02-14
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Absolutely vile takeaway!!!!!! They need to close down asap!
Dione Hambleton . 2021-02-14
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Expensive cheap and service? (what is service) £4.50 for x6 over cooked chicken wings which had never seen Jack Daniel's.. hugely disappointing. I requested some food as hungry n diabetic before my main order - I was misunderstood and argued with when I nearly got to hypo. Well done I wont trade with you again. AVOID hope you close and other by food elsewhere
chris goldthorpe . 2021-02-06
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Was going to go in and order. But so glad baby cried and had to feed him. Sat in the car and watched 4 members of staff. None wore masks. But 1 did wipe his nose with his hands 3 times, scratched his neck and touched his hair. Need I say I didn't order?
Rachel Litman . 2021-01-19
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I ordered a pizza once at around 1 AM and they arrived at 4AM!! They took that long that I went to McDonalds drive through as I couldn't wait any longer, by the time I got back they were waiting outside with a cold pizza. They also keep texting me marketing messages even though I never agreed to this. AVOID
Miles . 2021-01-15
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Food arrived fast, the service at the door was really friendly, food was piping hot to where you had to wait a few seconds for it to cool. The food was great, good quality takeout. Very happy!
Kierron Kinley . 2021-01-10
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Cold food plastic kabab meat and the nann bread was not done, i didnt even give it my dogs to finish Do not order you,ll be wasting your money
Jade Kamal . 2021-01-03
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All good. made a mistake with my food - called in - they delivered the new food in 25 minutes - I enjoyed it - thanks
Albert . 2021-01-01
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Food was cheap ingredients looked like yesterday's just warmed up please don't order from here my stomach feels awful.
Julie Szymanski . 2020-09-18
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Well Pepinos finally win an award.... The worst takeaway in Nottingham Firstly food arrived early, good start? Not when it arrives 45 minutes before it was meant to. Only Pepinos can send food early that taste like it was made yesterday dry kebab meat stale chips limp onion rings pizza base that Iceland wouldn't sell. seriously bad food and management make usual excuses If you order from here you're brave
DJ Ebony . 2020-09-04
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awful food chips soggy and oily, delivery took long time my dog's food is better then the burger I ordered, all thrown in the bin i just wasted my money terrible place I've never had such a bad take away PLEASE AVOID
Mag Mat . 2020-08-29
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One of the worst takeaways I've had. Undercooked/raw chips, dry pizza and kebab that looked like it was microwaved from the night before. This shows why you should always check google reviews rather than going off JustEat. Terrible takeaway!!
Adam Rawson . 2020-08-24
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Order from this place a lot brilliant food but says open on just eat till 2:25am try and order (Friday) the decline orders yet still shows up as open at least shut just eat I get excited from a Friday night to see it’s open and to be disappointed I have a bet on with my fella when he orders you’ll get rejected and I win every time
Zoey Barker . 2020-07-25
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Time and time again my orders are not right since when did cheese burger and salad mean couple bit of iceburge
Tamaralouise Mcclung . 2020-07-07
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It took them 30min to cancel my order. In the meantime all the restaurants closed. Basically i choose them and now i m starving . Disappointing!!!
Laura Mihaela . 2020-07-03
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That was the worst take away I've ever had. Soggy old fish, dry under cooked chips and very odd tasting mushy peas. It was truly unbearable. Such a shame.
Karolina Dominiak . 2020-06-27
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I love the burger and a chicken tikka wrap
Mohammed Sajad . 2020-06-26
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Delicious pizza and friendly service
Sue Bv . 2020-05-21
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Placed order, no delivery. Email arrived Delivered. Fraud.. Never arrived, called me a liar. Avoid.
Martino M . 2020-05-02
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Cant do zero stars Thief's Take orders they dont have in stock and dont cancel it and wont refund absolutely disgusting
Marcus Stocks . 2020-04-18
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Tasty and good food. My first time ordering I decided for a good old donner kebab and a Large Pizza, I was surprised at the fact both where not as greasy as everywhere else, in fact they where not greasy at all, the donner meat was also not so spicy as most places and again not oily in the least, veggies where fresh too. 4 out of 5, but only because delivery took longer than expected. 4.5 otherwise. Good first time experience.
Ian Credible . 2020-04-17
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Would not recommend to order from, staff are rude and no help, my order never turned up phoned the place 3 times and was told each time my order was on it's way but never recieved it. Waste of money.
Kerra Jade . 2020-04-16
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Ordered at 8pm, just eat said delivery would be at 9:20pm. Fast forward to 10pm and still nothing, rang the "restaurant" and they said it was just leaving. 10:30pm still nothing, rang the "restaurant" again and they then said it was on it's way, 10:45pm rang again and told this time it was about to leave. 11pm rang again and told it was about to leave, at that point order cancelled after 3 hours of time wasting and being lied to by useless owners.
William Kirk . 2020-04-04
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Do not order from here, waited over 2 and a half hours for food that never turned up. Absolute joke
Shaun Turney . 2020-04-04
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Ordered at 18:30 food turned up at 22:00 after I’ve told them I want a refund and been told I have to wait for a manager never going there again! Poor all round
Jake gallagher . 2020-03-27
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AVOID AVOID AVOID You will wait for your delivery for ages and if you call restaurant they will tell you 3 minutes for an hour AVOID AVOID AVOID
Natalia Osinska . 2020-03-05
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Went into the takeaway with the door open and lights on. Gentlemen said he'd take our order once he was done on the phone. After choosing our food we were told the establishment was closed. Absolutely flabbergasted.
Freddy Heppell . 2020-03-01
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Great pizza nice fresh toppings and crispy base. The food came early and the delivery guy was friendly and polite. A good all round experience. Recommend. 👍
J#x B . 2020-02-28
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Great food, good customer service and decent prices. This is my go to place for fast food when wanted. The food is always cooked to a good standard and wether ordering via phone or face to face staff are friendly and welcoming
Christina Starbuck . 2020-02-22
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I have been customer nearly 7 years never see any problem always nice and fresh food proper English/chip shop chips lovely family run business and Great idea nw do an alcohol delivery as well. Best pizza in Nottingham I highly recommend it to everyone
Amy Lucas . 2020-01-19
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Ordered chicken and mushroom pie with chips had to throw pie away was hard an inside was so dry couldn't make out what the filling was chips no better also had southern fried chicken complete waste of money as it went in the bin don't waste your money
Sharon Laurie . 2019-11-23
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Wouldnt even give them one star!! Was with my friend and her little boy and they took 2 hours to deliver, cancelled the order and now they will not refund me even though they say it has been authorised to refund. Absolutely disgusted and I have no idea why they would even keep it open. Vile custoner service
Alex Rowland . 2019-11-18
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Never received my order, cancelled it after waiting for 2 hours and they have the audacity to refuse to give me a refund!!!! The staff are Rude liars and the manager has zero customer service. DO NOT ORDER FROM HERE !!!!!!! Robbed me of my £17 of a single mother who was treating her son !!!
Annabel Brown . 2019-11-17
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DON'T EVER BUY FROM THIS PLACE,rotten food ,chips felt like gum,cold and the chicken mushroom pie was out of date...late 30 mints ,dangerous for the health
Joao Soares . 2019-09-06
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Order was wrong, pizzas were cold and didn’t even taste properly cooked, barley any toppings on the pizza, and when I called up the staff were extremely rude on the phone, avoid this place at all costs!!!
D1m0lish1r472 . 2019-03-20
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Even from a takeaway, this place has garbage quality food.
Grey Reviewer . 2019-01-24
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Incredibly rude staff. Food arrived cold, disgusting and inedible. Rang up to sort the issue out and I had to speak to a very aggressive man who said “maybe you just have different tastes”. They would not accept that their chips were cold and tasted stale or that their pizzas were inedible. Do not waste your time or your money as they do not believe in refunds or professionalism. Genuinely the worst customer service I have ever had, will not be returning.
Beth Wright . 2018-12-22
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If I could put a zero I would, I just paid £17 for 2 kebabs and one chips with a large pot of curry sauce..... What did I get 2 half cold greasy kebabs warm chips a pot of gravy( who the f ordered gravy) NO curry sauce as ordered NO salad NO mayo. A total disgrace DO NOT BUY FROM.... I won't ever again
maryann “M-K Playes” k . 2018-12-14
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Shocking food. Pizza bases should have had garlic but there was no sign of it. Very little topping on the pizza, dry chicken, food arrived at least 20 minutes late and was cold.
Mel G . 2018-11-25
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Perfect amazing improved alot , well done guys
Ekrem Tavukcu . 2018-10-29
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Shocking... Food didn't turn up, couldn't even contact them as phone line was constantly busy (my girlfriend tried ringing about 130 times, couldn't get through once). Avoid like the plague
Lord Annubis . 2018-08-31
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First time I've ordered from there I ordered a Calzone and it was awful it was dry and tasteless for Calzone fans out there do not buy from here I wouldn't recommend
Darren Rogers . 2018-07-27
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ABSOLUTELY SHOCKING. Food was..hmm only 2 HOURS LATE. Confirmed delivery for 7:35pm please don’t use these. I know most reviews have a 1 star rating and every discounts them as a bad experience but please for the love of god don’t put yourself through the haste of using this pathetic company. The only excuse I got ‘it’s busy’. It’s an 11 minute drive mate. Get real
Itshighnoon . 2018-03-06
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Great food and massive size portions would definitely recommend to anyone
Dane Turner . 2017-06-21
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Worst place in notts I have ever bought chips from, from a large bag of chips where half of them were bad and tasted disgusting like the oil has never been changed, the rest of my order was just as bad so I'm very disappointed as never tasted chips so bad and would not recommend wasting your money or time using this shop
Richard Pepper . 2017-06-11
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None of the food here is Halal so big disappointment for me and my family.
Anise Gsouma . 2016-12-28
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Really fast at sorting order for collection. Fairly decent price. Big portions. the guys working there were really nice. Food tastes pretty decent
93 mb . 2016-10-26
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Absolutely shocking. Firstly the delivery driver tried charging me more than it should have been and argued with me about it. Then my food came order was wrong! Then they tried arguing that it was right! Woman on the phone extremely rude no customer service skills at all! Then they wouldn't send me a new one back because my partner ate the old one even though all they would have done is thrown it in the bin anyway! DON'T ORDER FROM THEM! disgraceful! Dont even deserve one star!
Shy Prince . 2016-08-12
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Food was terrible. Dont know how long the chicken pieces had been in the fridge, they tasted stale. the chips were also horrible you could taste the oil which you could tell hadn't been changed in a long time. waste of money
Pete U . 2016-04-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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129 Opinions
I went to this restaurant for the 1st time this Friday for dinner with my partner, and the service of this place is THIS BAD that I have to leave a review about my experience: In general I feel I wasn't respected by the staff in this place: I didn't get all the service I am paying for, and I got YELLED at by the staff for nothing! Can you imaging the staff in a restaurant YELLING at their customers for not wanting to give up a service they should provide? I stayed clam for the entire time and I feel the NEED to publish this experience to everyone regarding this place. 1. When I went in to the restaurant, the staff is only repeatingly telling me to scan the code to order instead of putting me into a seat or anything. I am not very comfortable with using my phone to place the order, so I talked to the staff in the front desk if I can place an order there, or if they can help me to place an order instead. However, the staff VERY RUDELY telling me again to scan the barcode as "He is busy and don't have time to put the order down", and he pointed the barcode to me again and walked away 2. After I finially place the order by my phone (again this took me quite a while, as the internet was also really slow in the restaurant), on the screen it said the order was placed and I can pay after the meal. However, right after the order was in, the front desk staff was LITERALLY YEALLING at me to come over to pay, as if I am deaf or something. I questioned the staff that I should pay after my meal, and again he told me that "I am busy and you got to pay it anyways". I also asked him that given he got to sort the bill with me in the front desk anyways before me having my meal, why can't you just take my order instead of asking me to spend 10 minutes on me phone? Then he completely ignored my questions and walked away 3. Finally this argument dragged the attention of the manager. However, instead of helping to solve this comflict, it only come with more excuses and run arounds. The manager told me that "The ordering system is only available online and they can't take any offline orders", which is clearly a lie and nothing got solved in the end - her staff literally yealling at his customer and there is NO APOLOGIES or anything I am coming to this restaurant to paying for a service, and I think that helping the customer to take order is a part of the service they should provide. It is ture that I can willingly give up the right to take this service, but as I am not very comfortable with my phone, and they still force me to do it anyways and their VERY RUDE attitude is completely offputting. I really wise I have went somewhere else as my Friday night dinner is completely ruined :( The food was alright, but I don't have any mood to taste anymore after this arguement, I was so pissed and I just want to leave this place!
138 Opinions
I ordered food from this papa johns, and they had trouble finding the house on the estate, instead of taking my help to verbally direct them and walk to them if they stayed in one place, instead the shop put the phone down on me, refused initially to connect me to the driver to direct them, and when i finally was put through to the driver 15 mins after they originally marked it as delivered, and when i was, and telling him the direction, he then put the phone down. Finally got the pizza, stone cold, after we had to go find the driver by foot and grab them ourselves. Absolutely awful service this time, we don't usually have a problem directing the drivers, but this time the customer service was truly awful.