Based on 1.506 opinions finded in 3 websites
Based on 1.506 opinions finded in 3 websites
Nº 349 in 473 in Merton
Nº 12 of 12 Other european cuisines in Merton
Opinions
This place forgets items off your order every time do not order from here. You phone and they hang up on you.
Alice Keegan . 2025-03-13
MORE AT Google
Take away and order delivery always incomplete. The food is ok but the fact that they always "forget" to put in the bag all the items ordered, makes is not worth the money. Very disappointed 😞
Mihaela Milea . 2025-03-12
MORE AT Google
I bought full chicken and peri peri chips. I enjoyed it not forgetting their mayo garlic sauce .
Gee72 . 2025-03-10
MORE AT Google
Rude slow and incompetent staff, sub par food, overpriced and terrible service. Go Nandos or somewhere else and save your time and money.
MrBeatsbattalion . 2025-03-07
MORE AT Google
Chicken drier than my nans foot and cold food. Would not recommend this branch.
Mohammed . 2025-02-26
MORE AT Google
The staff were rude. The food was cold and the chicken was rock solid we had to throw it in the bin we paid for pri salt and they put so much chips wasnt eatable. We waited so long for the food
Joy Paul . 2025-02-02
MORE AT Google
Please give advice to the staff how to behave with consumer , Staff behave is so rude . They tried to abuse consumer with speaking their own different language.
Adnan Riaz . 2025-01-26
MORE AT Google
Absolutely shambles. ABUZER made me wait whilst his talking with colleagues. Once I ordered waited 15 mins I asked ABUZER how long until I get my food he replied "30 mins" very bad service. His attitude stinks. His rude and needs training and brush up his people skills.
Zara . 2025-01-26
MORE AT Google
I waited over 35 minutes for my order. No communication. Was told only 15 minutes. Wasted my evening waiting. Will not be visiting again.
Kaine Bray . 2025-01-24
MORE AT Google
Abdu alim has perfect customer service thank you brother abdu Shukran 👊🏿
Jahmal Gibbons . 2025-01-15
MORE AT Google
Service customer in this restaurant is literally wonderful and professional, especially staff over there are amazing and friendly Like Shifa has a better customer service not only her but Panda , David , abdo elalim and Rahim , every one basically, thanks guys
younes yahia . 2025-01-12
MORE AT Google
Waited almost 30 mins for my food. The lady on tills was very rude and was unresponsive.
Aparna S . 2025-01-05
MORE AT Google
Disappointed. Ordered Extream seasoning, barely had a kick to it. Would enjoy another order that was spicy. Otherwise tasty though & chips where nice. I do recommend. Just seasoning wasn't up to my personal tastes.
Bill . 2024-12-31
MORE AT Google
Worst pepe’s in London every time I order they always forget something and get my order wrong
Summer Regester . 2024-12-20
MORE AT Google
Recently visited Pepe's Wood Green and was thoroughly disappointed. Not only chicken and rice served cold, but they also failed to serve the flavor we specifically ordered. I m not sure but I felt they gave us someone else's order which was not collected for some reasons because they called us for collection merely after few minutes while normally it takes 10 to 15 minutes to prepare and serve the order. The lack of attention to detail and poor service really ruined what was supposed to be an enjoyable meal. I expected much better from Pepe's and won't be returning anytime soon.
Akhlaq Chauhan . 2024-12-09
MORE AT Google
Incorrect opening times. Says it’s open until 3am but isn’t 😤
Mariyah N . 2024-12-09
MORE AT Google
Starved after shopping, I decided to pop in for the advertised chicken and cheese quesadillas meal deal. Pleasant service, food served just under 10min and it was delicious for a reasonable price. Chips were cooked to perfection.
Michael Hocke . 2024-12-08
MORE AT Google
Aleem, David Shifa and Panna are the best chef and best team ever I really like their service smile and food
Nahom Abuhay . 2024-11-03
MORE AT Google
The food and service were an absolute bang on!!! Pepe’s has never failed to impress me so far. This one especially had a quick service and the food was up to the standards.
Samreena Shaukat . 2024-10-30
MORE AT Google
I waited over 35 minutes for my order. No communication. Was told only 15 minutes. Wasted my evening waiting. Will not be visiting again.
Aidan Wiggins . 2024-10-29
MORE AT Google
Seldom I am moved to leave a review but consistently poor food quality renders a response. As a regular customer, I am disappointed in the demise of Wood Green Pepe’s. I am unsure as to why there are only two ways you may receive your meal: 1. Extremely undercooked that it practically cluck’s on your plate or 2. Severely dry that chewing becomes challenging. The latter tends to win the battle most of the time. Waiting times for a proclaimed “fast food” place are way above average regardless of whether it’s the “weekend with offers” or not. If that seems to be a common issue (according to other reviews) one may want to consider finding a solution to that.. Perhaps there is a correlation between the dryness of the meat and the waiting times. Overcompensation by drowning the rice box in the sauce is just not good enough. Customer service - besides from one young gentleman, is just meh. I don’t know what other word I could use to sum up the visible facial agony of not wanting to be there paired with showing 0 care regarding customer’s existence. I don’t want to receive a politically correct response from the owners, stating how they will work on improving the service. Just do it. It’s been getting increasingly more disappointing over time and I will avoid the place unless pure need to drown my hunger calls for it.
Gunda Josaite . 2024-10-28
MORE AT Google
One of my favourite place to eat in after work, the atmosphere is really good, the service and the staff are great, specially Sameer, who usually takes my orders and is very friendly . Overall, the food, service, the staff and Sameer.. it’s a 10/10 for me 😊
Nausheen Haque . 2024-10-28
MORE AT Google
The gentleman at the 8pm shift today was very kind and made the meal more saucy as requested. Keep up the great service!
Pira M . 2024-10-20
MORE AT Google
Every time I get served by brother Sameer, I get nice good food. No portion is missing. He let me sit down and eat my food at 2am when they closing by half an hour. His service is 10/10. 5 star only for him. Thanks
Kazi Hossain . 2024-10-12
MORE AT Google
Customer service is non existing. Me and other customers wauting to order were totally ignored. Their priority were uber and just eat orders. Waited for 10 minutes just to get an eye contact let alone a word. The owner of this branch should concentrate on your dine in customers a bit more
rabby malik . 2024-09-28
MORE AT Google
Worst place to order from ever. They are very very under staffed and take 40-60 minutes to get the food ready. Not fast food place at all. I will never order from there again.
Rawand Shado . 2024-09-28
MORE AT Google
We are regular customers for Pepe instore and home order. Today we had a very bad experience with the staff. Me and my wife came in and waited over half hour for food and still was nothing so I requested for my money back and we will no longer becoming here anymore. The lady in the head scarf was so rude and not even apologetic. Sad how staff treat customers. So you will no longer be having our money or respect.
waleed hassan . 2024-09-27
MORE AT Google
Very dry chicken, even asked them to make it saucy but still dry and leaves you with a stomach ache. I didnt want to write this, but i gave them enough chances. Theyve gone down hill.
محمد ر . 2024-09-23
MORE AT Google
Nice food and excellent service
Yilmaz Dogan . 2024-09-19
MORE AT Google
The big guy at the till have zero ethics, have no clue how to take order .. rude as hell
Usama Nawaz . 2024-09-05
MORE AT Google
Very nice customers service..she is very friendly..nice smiling 🥀😘
Arsalan Khan . 2024-09-02
MORE AT Google
Very nice service..she is served customer very well.tnx pépés very nice staff
abdellatif Boumelki . 2024-09-02
MORE AT Google
Pepes piri piri woodgreen always best i like this place always i eat and take out❤️❤️
Arif Sunny . 2024-08-29
MORE AT Google
Staff is extremely unprofessional
Malik Umer . 2024-08-17
MORE AT Google
Ordered through Just Eat and took more than an hour to come to my house and I don’t live far. Very unacceptable, won’t be ordering from there again.
Sumi . 2024-08-10
MORE AT Google
I was odar today pepes rice box it’s really good,, even thay customers service is very nice and she is very smile and very interesting i realy happy to go this place
Mr jacky . 2024-07-30
MORE AT Google
They are served well and they take care them customers
Robel Tsegay . 2024-07-30
MORE AT Google
Very nice service 🥰 she is very helpful 🥰
Mebrat Gidey . 2024-07-30
MORE AT Google
Yesterday we order grill, rice chicken, chips also. Something like we pay 70 pounds. But the food quality was very bad, and it was like half boiled, we can't accept this from wood green peeps peri peri. Kind regards
Mahim Mahmud . 2024-07-29
MORE AT Google
Very good food and service, great customer service and very helpful they even gave me directions to where i was going!
ThePlug UK . 2024-07-28
MORE AT Google
We ordered two rice box with lemon herb flavour and mild flavour and we order it every other day its the best food stop in town i reccomend to anyone
SARIM yt . 2024-07-28
MORE AT Google
Amazing quality food always come here for a healthy meal! Thank you Aleem for good food you are best chef :) 5 star I recommend the strips and wings i usually get mango lime flavour which is very tasty!
Sarda Qasim Khan . 2024-07-28
MORE AT Google
Awesome environment great food nice taste every thing was great 👌🏽 Trust me guys u must give it a try
Sameer khan . 2024-07-28
MORE AT Google
Always Delicious food and great service.
Falah Aldhaferi . 2024-07-24
MORE AT Google
Hello guys at wood green in the pepes piri piri i well known this place is very good and i did order very nicely packed i ate and very delicious theirs service is fastest i'm apappreciate .
Tasmia Ahmed . 2024-07-20
MORE AT Google
Ordered on Deliveroo. How am I getting a rice box paying for the garlic dip and you people forget to add it on. The chicken was hard and dryer than the Sahara Desert. Please learn to read the receipt properly next time and don't forget to add my garlic dip. Terrible food and terrible service
Yasser . 2024-07-20
MORE AT Google
Hello, i would like to say, at wood green pepe's piri piri is very good i did order eat in, one girl provided very nicely food i like their's place and behaviours i i love all of thing i well known all food is very good too much delicious , i'm always interesting for theirs every item.
tasmia shipa . 2024-07-20
MORE AT Google
Nice food,, good customers service 🥰🥰
Panna Akther . 2024-07-20
MORE AT Google
Loved it always. I can eat everyday
F Abdul . 2024-07-06
MORE AT Google
DO NOT EAT HERE EVEN IF ITS LIFE OR DEATH. They are incompetent, useless, rude and the seating area is disgusting. I stopped going here 6 years ago and today I decided to try again, what a mistake. 2 hours out of life wasted because they can't put a simple food order together.
Nikki Darke . 2024-06-17
MORE AT Google
Lovely staff and amazing good value food!
Tropicalbreadsticks Ghost . 2024-06-10
MORE AT Google
The worst chicken wings ive had in my life. Extremely raw and very undercooked. The chicken came pink and raw. I feel sick to my stomach and i cannot complain more about how bad the chicken was delivered!! Do not recommend at all, do not order at all! When we called to complain they said we didn't order from them, they couldn't locate our order. Worst place and worst service ever!!
Sonia Es . 2024-06-02
MORE AT Google
The food was spectacular, however the spectacled guy (ill call him abuzer, for this occasion, seeing as that was his user id on the receipt) serving had an attitude for whatever reason. He p'd me off tbh, very rude and grumpy. The others prepared/cooked my food so props to them for their food it was damn good, and at least they had smiles on their faces. So defo recommend them
Danny Mitchell . 2024-06-02
MORE AT Google
I've visited this place quite a lot. Last time I visited it took a while to get my burger meal,I thought it was an isolated case. Today,u came again for my burger meal, ans its taking around 20minutes. Not acceptable time for a fast-food.
Den MANTSE . 2024-05-04
MORE AT Google
Over priced as hell. I ordered 2 meals (rice box, chips + drink) for £30. The rice box was okay.. not the best. however, the chips were horror; dry and oily. I do not recommend, save yourself the money & make it at home
revs . 2024-04-26
MORE AT Google
Food is ok, but customer service are bad. The team member is quite rude. She talks like she's fighting.
Sohel London . 2024-04-24
MORE AT Google
Delivery was delayed over an hour and then arrived stone cold
Junaid . 2024-03-23
MORE AT Just Eat
Order was missing an item. Muhammad at the shop resolved by saying we could get free item without any reference ?
saima . 2024-03-07
MORE AT Just Eat
I placed an order on Just Eat, only to be left disheartened when it never arrived. Upon contacting the restaurant for clarification, I encountered a distressing level of discourtesy and aggression from the individual handling the inquiry. Disregarding my attempts to clarify the situation, they accused me of lying and even resorted to calling me offensive names. They have claimed that ‘a friend’ has collected my order. Firstly, why would I place an online order for delivery if someone is going to collect it? The location tracker indicated it was 10 minutes away, then suddenly marked as delivered. The staff over the phone began shouting and repeatedly called me a liar and thief. Another staff member took the phone and continued to shout at me, hurling rude names. This is unacceptable. As a regular customer who frequently orders from multiple Pepe's locations, I found the manner in which I was spoken to utterly unacceptable. I have lodged a significant complaint regarding this issue. The treatment I received as a customer is not acceptable in any establishment. Calling me offensive names and accusing me of lying is unprofessional. I hope the calls were recorded. Just Eat will address each person who spoke to me in this manner.
M . 2024-03-02
MORE AT Google
Bangoli guys on the till night time mostly have a mental problem take wrong Oder did not even apologise also saying go an complain we don’t care zero customer service cold food the worst branch I have ever visited
Ahmad Ch . 2024-02-27
MORE AT Google
We received our meal after 2 hours of waiting and being lied to by the pepes team. Our meal was cold and we didnt receive the sauces that we had paid for
Tay . 2024-02-23
MORE AT Just Eat
Absolutely horrible , I ordered a hot chicken burger like I always do and was given a plain chicken burger instead and when I tried to get a refund the Just Eat worker told me I can’t get a refund because there is nothing wrong with my order when I literally sent pictures as proof to show I ordered something to what I have been given .
Alessandra . 2024-02-21
MORE AT Just Eat
I did not receive the chicken XL - trying to call no one is picking
Sukaina . 2024-02-11
MORE AT Just Eat
Delivery was tooooooo late. Didn’t expect it from just it
T . 2024-02-09
MORE AT Just Eat
My order never came, even when it says delivered. Where is my food. It’s missing
Rabia . 2024-02-07
MORE AT Just Eat
Food cold, driver left the food front door and left , i ordered 2 piece chicke the gave us 1 piece plus wings. we did not enjoy out food i will not order from them again.
Tia . 2024-01-28
MORE AT Just Eat
I ordered my food today from pepes using just eat my food was not delivered to me and was stolen by the driver.I had called pepes and demanded for another driver but they refused and insisted for my to do it on the website and the website is not reliable with refunds.the pepes worker told me to come to the shop to get the food I came in and they refused to give me my food.HORRIBLE PLACE DO NOT GO.I spent a good £23 on food I did not eat if I don’t get my refund I will be back at that shop!!!!
Boutiqa . 2024-01-27
MORE AT Google
He didn’t deliver piri piri mayo dips and drinks
Jack . 2024-01-19
MORE AT Just Eat
Driver was rude and didn’t deliver to my house. Called me to say he couldn’t find the house and I directed him. He still couldn’t find the house and I had to leave and walk down the road to a corner shop to collect from him. He then continued to blame me for not telling him proper directions. The food was spilt in the bag all over the tissues and cand
Zulekha . 2024-01-14
MORE AT Just Eat
Chips were cold and I had to put them in the bin. Chicken always very tasty .
Felix . 2024-01-13
MORE AT Just Eat
Shocking. Food freezing. 1 hour 10 minutes late
Myles . 2024-01-13
MORE AT Just Eat
The staff member Abdulalem and abdulraheem: is very good, his customer service is amazing, he is polite and helpful to customers and recommends food to new customers! The food is very nice, the chicken is freshly made, nice and tender. Me and the missus go to Pepe's twice a week after the gym because of the staff mentioned above, amazing customer service. DELICIOUS!!!!!!
Benjamin Derin . 2024-01-10
MORE AT Google
The food was amazing as usual with lots of chicken and sauce and loads of chips too. The Delivery Driver was great delivering my food in the pouring rain so that I didn't have to go out.... :-)
Louise . 2023-12-30
MORE AT Just Eat
Good food and great staff..never been disappointed here.
Jannat Ara . 2023-12-29
MORE AT Google
worst . just eat drivers take half of the food and when we call to complain there's nothing they can do and should contact just eat .
Shaheda . 2023-12-29
MORE AT Just Eat
Took 1.5 hours to get , came cold and no cutlery 👍👍👍👍
Connor . 2023-12-29
MORE AT Just Eat
Delicious 😋 Tasty 😋 And Yummy 😋 Food 🍔 🍟 🍗 🥤 From Pepe's. Thank You ☺️
Hannan Gulrez . 2023-12-27
MORE AT Google
Love this place the food is amazing 🤩
Simone . 2023-12-27
MORE AT Just Eat
Would not buy from here . My neice a regular customer ordered a chicken burger on Christmas Eve 24/12/23 and on Christmas Day she woke up With food poisoning. Which is so bad she missed Christmas due to being laid up in bed being sick and severe diohrea. It’s the 27 th and she’s still Sick . Contacted the shop And all the offered was the same food but free of charge? Disgusting. As if she’s gonna want that again ., ridiculous
Maureen Russell . 2023-12-27
MORE AT Google
Shocking food, over cooked flavourless
Kean . 2023-12-23
MORE AT Just Eat
Absolutely terrible, compared to the Pepe’s on north Watford it is completely different, portion size of chips is tiny. The chicken is awful has no sauce on it and just tastes horrible and cold. Can’t get over how awful this is
Helen . 2023-12-22
MORE AT Just Eat
Excellent and friendly driver Gegor? Delicious Lamb Burger
Ronny . 2023-12-20
MORE AT Just Eat
The lady at the checkout today was very arrogant and rude. I understand how to work from there, but I don't want to feel uncomfortable when I go in. It was the first and last time I shopped here. The quality of the food is also below criticism.
réka kosztyó . 2023-12-14
MORE AT Google
Good place for a quick bite food was tasty reasonably priced too!
Kossar Butt . 2023-12-11
MORE AT Google
After 2 hours waiting they've marked it as delivered but it is still not here
Andrew . 2023-12-05
MORE AT Just Eat
The delivery was on time and the person was nice but my chicken and rice leak for the bag and spilled everywhere
Mudan . 2023-12-04
MORE AT Just Eat
Hour and 30 minutes late and called the pepes shop and they were very rude over the phone saying it was my fault,the food also turned up stone cold
Finlay . 2023-12-02
MORE AT Just Eat
The order was early which is great but the onion rings were plain, I ordered the peri peri ones.
Kiran . 2023-12-01
MORE AT Just Eat
i didnt receive my order no one came???????
Shawn . 2023-11-26
MORE AT Just Eat
Left our chocolate cake no sauces were given
Noor . 2023-11-26
MORE AT Just Eat
Just a note to thank you and your staff for a very lovely evening – the food was exceptional and the service was excellent. I am a regular customer who visits here often and I am always satisfied with my order.
Zeynep Kucukkose . 2023-11-22
MORE AT Google
They really need to work on their customer service skills, I really enjoyed the food but because of the customer service I’m not coming back! It’s a shame but honestly people’s skills is lost in this place:(
Natalie Nicholson . 2023-11-22
MORE AT Google
Food poisoning 3 hour wait time
Harrold Hastings . 2023-11-17
MORE AT Google
Good service. Give me sometime discount. Verified code. Send me
Krishnakumar . 2023-11-17
MORE AT Just Eat
The food in Pepe’s is delicious. The service was great. The food was served hot and yummy and the staff at the tills were really nice I would definitely go again and highly recommend. On the other hand, it was a really clean environment.
Rozerin Pinar . 2023-11-13
MORE AT Google
My favourite go-to place to eat. The quality of the food is impeccable as always and the service is amazing! I cannot recommend it enough
Duygu Aleyna Sako . 2023-11-13
MORE AT Google
Very bad service . They are so rude and never answer the phone
Zeina Duymun . 2023-11-11
MORE AT Google
Best damn chicken salad I ever had!! My go to lunch option! Great service, Panna has always been very helpful.
Faiza Vora . 2023-11-10
MORE AT Google
Had a meal in pepes woodgreen and have to say that customer service is very bad the asian lady on the tills is so rude and has bad attitude towards the customer. Serves badly she is very ignorant. And it is not the first time. she did the samething the other day i thought she must be having a bad day like others but no i was wrong. This kind of people shouldn’t be kept at front on tills or at customer service I didn’t like it at all she needs to learn how to behave or have some manners. Ver very bad manager or someone should have to talk to her.
Saalam Shoaib . 2023-11-05
MORE AT Google
Wrong address but the driver did his job . Thank you .
Elena . 2023-10-30
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London
1267 Opinions
1100 Opinions
A Shocking Experience at Nando’s Colliers Wood – Saturday, 8th February at 2 PM. I had a truly mind-blowing experience at Nando’s Colliers Wood when I went to collect my order with my son. As it was busy, I stood patiently at the main door, waiting for a staff member to assist me. While I waited, two gentlemen entered and stood behind me. To my shock, when an assistant came over, she completely ignored my presence and immediately addressed the two gentlemen, asking if they were dining in or collecting. I couldn’t believe what I had just witnessed. Thankfully, before they could even respond, the gentlemen pointed out that I was there before them. Yet, even after this, the assistant simply asked me if I was dining in or collecting—without offering so much as an apology. This kind of behavior is completely unacceptable. In this day and age, it is disheartening to see such treatment still occurring. Even if she had genuinely not noticed me, the right thing to do would have been to acknowledge her mistake with a simple, “I’m sorry, I didn’t see you.” Instead, I was left questioning whether my presence was ignored due to my chocolate skin tone—was I too dark to be noticed in broad daylight? Should I try again at night? No one should have to feel invisible or disregarded in such a manner. I truly hope Nando’s takes this feedback seriously and ensures better training for their staff, so no one else has to experience such treatment. PS:Check Staff at 2pm on Sat (Short Mid 20).
2357 Opinions
Hemos estado yendo al Faro durante los últimos 25 años y estamos tan tristes de que vaya a cerrar. Reservamos para su última semana de servicio y el restaurante estaba pesado. El menú innovador muestra platos británicos y europeos y nuestra comida de 3 platos fue como siempre muy bien presentado y delicioso. El servicio fue excelente y el personal, incluido el chef, estaba charlando con los clientes con un tinte de tristeza por el cierre. ¡Incluso vimos a una dama irse llorando! Es una pena perder un restaurante independiente de calidad cuando Wimbledon está tan sobresaturado de restaurantes y cadenas de baja calidad. Gracias a todo el personal por algunas comidas maravillosas a lo largo de los años, deseándole todo lo mejor para el futuro.
282 Opinions
Ahhh the breakfast was amazing! Proper sausages and perfectly cooked eggs, couldn't fault it at all.
2292 Opinions
Ordered the chicken sarma beyti recently on Uber eats and was very pleasantly surprised. Cannot fault the food at all. Delicious and will be coming back to eat in person.