Pepe's Piri Piri in Newcastle upon Tyne

20 min waite nearly just for chips

Worst Pepe by far. Burnt chicken meat

Useless. Ordered over the phone arranged a collection time. Still had to wait 25 mins and the order was wrong.

DO NOT ORDER HERE Delivery drivers rude we belive he spat in my food because we called and he was late

Lovely food huge portions pri pri mayo is unreal ! Thanks

Nice driver ,polite, friendly and food was lovely , plenty of peri peri sauce over the chicken aswell

Amazing food as always my favourite place!!

portion of chips missing from order, food arrived cold and icecream was starting to defrost quite a bit and was very liquidy, order did arrive at the very end of the estimated delivery time within the hour.

needed little bit more spice on chicken.

Food was cold and drinks were warm

My food says it’s been delivered and it hasn’t been delivered to me

We always visit Pepe's in Newcastle on West road if we fancy grilled chicken. Have tried many other places including Nandos but no one comes close. Wish they would fix their Aircon though as it was boiling hot when we went in. Had to ask them if we could open the front entrance to let some breeze in. Overall, it's the best place to go and service is really good too. Halal eatery.

Everything was very delicious but rice was overcooked so i recommended to everyone

Visited on the way to Scotland to grab lunch for the family. Staff are very friendly. They were quick. The packing was good. Food was tasty and fresh. Plenty of space to sit.

No Costomer service , totally disrespectful the way you guys handling Costomer , no more support from us

chicken was scraps at best 30 pound for 4 pieces of scrap chicken and two corn on the cob and two barely there chips 🍟 😑

The fries had too much peri peri salt. Ice cream tub had ice cream on the bottom of the tub. The quality of the food wasn’t good at all. The delivery service by the driver was excellent. Not happy my order.

The ‘chicken’ wings are rank, they used to be so good but they’ve definitely changed them. The spice and sauce is lovely but the actual meat is always pink and red and so off putting. Wouldn’t be surprised if its not actually chicken

Nice food if you like spicy food.

i didn't receive my free tender stripss

Love the food from here. First time I tried the chicken and rice box and it was lovely. I will definitely order this again. My food also arrived quick and was warm.

The chicken and rice was cold and not cooked properly

Food was absolutely delicious extremely good value for money

Order was delivered in 1:30 time and 30 late. food was burnt and sauce everywhere. Food was not hot. Phone to restatement twice and they keep lying driver is on the way. Chips was not tasty but chicken was very nice and a bit warm. Can of pepsi was also missed. Not really enjoyed. 😟😟

Waste of money this place. Food very cold and not nice anymore. Last time ordering from here

Chicken was burnt, the chips were refried and overall it’s overpriced for what you get.

Got a Chicken tasca from this place for iftari today and the bread had mold on

food was very poor quality chicken was hard rice was old and cold chips were very oily cooked in old oil

Good quality Halal restaurants.

chips were cold chicken and sauce were a lot more in one than the other and chicken was like warm haway guys order was on time as well foods usually spot on

Good but could improve its customer service

food was lovely and quick service will be ordering again

Adequate food, way too overpriced

Worst staff they don’t even read order correctly!! Always sending wrong and saying order misplaced because of busy !!! Please don’t prefer this!!! And staff speak very rude !!!

My order didn’t turn up at all!!! Furious!!!

Chicken tasted fresh off the kitchen floor. Disgusting

I orderd a chicken borger and got chicken biscuit, more dryer than the sahara desert even that's got more moist and the rice was just like proper made in china ting, might want to give this place a miss not unless you want to feed a dog

Ordered £35 worth of food to which they forgot 1 strip meal,which has happened more than once. When I phoned them they called me a liar. I order 3 times a week with these !!!!! Never again!!!!! Customer service is absolutely appalling!!!!!!

The driver was late 45mins as he went to wrong address as I put one address and he went on another hotel address and the food was as well cold

Rice was very bad it was all sticky and mushy

Absolutely disgusting food. Freezing cold to top things off definitely won’t be buying from here again. When made a complaint staff were nice but couldn’t do anything about it which is shocking customer service by the company. Tauba but all our food went into the bin

Sorry to say but food was horrendous I order all the time now always thought just eat but honestly never have I ever been served such awful food I even left a note to say please make fresh as it wasn't nice on last order but wow tonights food out did itself it smelt horrendous and tasted worse you have definitely lost a customer as I will not be ordering again like advised I really enjoyed the food but the past few weeks have been not good at all I do not know what has happened

First time i have oder from pepe’s , very disappointed, soo much cold food & fries looks like old 😞😞 my kids didn’t eat anything

I always get wings. 18x always good no complains. But tonight the chicken was very try. Didn’t even taste Right. Going to avoid this place and try gosforth.

My kids were so hungry and the driver didnt update where they were

Food was late and the food was uneatable the chips where rock solid and freezing cold and the chicken wings were pink all way through

Food was rock hard and everything was cold

Food was cold, sauce from the chicken dripped through the packaging onto the rest of my food.

chips were hard and over cooked

Received baby wings, they were tiny!! And the portion sizes were very small even though I requested large chips.

Food was delivered cold. Chips were horrible and hard. Sizzler bread was stone cold and extremely hard to eat. Beef burger was overcooked. One of the worst food deliveries I’ve had in a while, as i normally order from them. Would not recommend

The garlic mayonnaise was actually water. The chips was not as usual

Still waiting on food absolute joke

I did not receive my order at the door this is discraceful ,, first time ordering not doing it again !!!

Food arrived stone called and dry, chips were inedible, chicken fillets cold not sure what’s happened today but not happy at all, usually it’s amazing just not today

The food was stone cold when it arrived therefore we had to reheat which isn't ideal. There were also no updates on when the food had left the restaurant therefore I had to ring to chase up.

Took a long time to come, and as I was about to call, the order was marked as delivered on the app, when it hasn't been. When I called to ask about it, they offered no apology, just said that it had left the shop so should be with us soon and that the reason it had been marked as delivered was that they had to stop orders coming in as they were too busy, so that meant marking everything as delivered? Needless to say,food was fairly cold when it arrived. I wanted to order from the Gosforth branch anyway, but it wasn't available on just eat.

Not anymore¡¡¡¡!!!! I had peri peri whole chicken from here. Not well cooked chicken. Blood still inside. I have this experience from here a couple of time recently. In my last order I mentioned that there was blood in chicken, so please cook properly this time but of no avail. Very disappointed. Other than that the size of chicken was very small. Not recommended.

Food stone cold.. chicken dry.. and rice flavourless… what a waste of £35🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

Love love pepe’s but if i order when its cold, ur food will be too comes in a brown paper bag inside a plastic bag so no way to keep the food warm be prepared to put in the oven x

Very disappointing food there was soo much sauce with whole chicken which was had broken and soaked up the whole of the bag. Will not be ordering from here again.

Quality was horrendous. So salty and chips were hard as a rock. Never again sorry

Chicken burnt and dry one of my dips missing

Food is freezing, the pitta bread is rock solid,

I tried there chiken box it was really nice and filling. the vegetables really toped it up I got some sides as well good food good service I have had it before just haven't been in for long time I like the gourme burger

I don't know his name, but he is not good to us

Food didn’t arrive !!! Rang up multiple times to be told it’s with delivery driver! Still didn’t arrive what a joke staff rude !

Asked for more sauce was bit dry again expected more for paying a lot of money

Food was burnt, completely unacceptable to send order out like that.

Ordered a chicken burger which tasted disgusting, it was processed chicken which had no real chicken fillet. The wings were so small and I found a piece of hair on one of the wings. Overall a very bad experience and £15 gone to waste.

Where’s my order it not arrived its 15 mins late

Went to eat at pepes west Rd last night for sitting in to eat, all the table was soo dirty and filthy. The food wasn’t fresh at all everybody in the house is sick after having the food. Had to pick up my son from school because he was sick because of the food we had last night. Wouldn’t recommend to anyone, the staff’s are busy talking rather than cleaning the tables. What a cheat they only take cash.

I telephoned to place an order 30 minutes before the store shut. They answered straight away and were polite. My order was spiced as I asked and tasted delicious. The team here are a friendly bunch. We ordered twice whilst on our way to and back from our holiday. If we are visiting or passing through Newcastle again we will return.

Order still hasn’t been delivered

Often late and the supposed vegetarian food often has shreds of chicken in it 🤦🏻‍♀️ still keep coming back though 🤣

The food was good but the sauces weren’t good

No receipt for order items missing and all chicken overcooked infact nearly burnt

food arrived stone cold, burger sizes were so small it’s laughable. good took 1 hour to come

Food was an hour late. Rang them and they said 5 minutes, following this was another 25-30 minutes. Food was stone cold when it arrived, chips stale. Do not order from here.

I called twice to ask where my order was and both times they told me its a few minutes away - it was not. Food was freezing cold and was delivered after 1 hour 30 minutes. Awful experience and will not order again

The pepe chilli mayo is hot 🔥 just how it should be the food is banging also took had a rice box with chicken day earlier that also is packed well and very nice recommend getting 2 sauces one of each you won't regret it garlic mayo just as nice has the chilli and to cool the hot chilli sauce down 😋

Food was very cold when delivered,very dry rice n chicken in both meals…salad was missing in the 1/4 chicken n rice meal..won’t order here again as I spend £23 for such a rubbish foof

Order was for chicken salad, nachos and a rice and veg box meal, what we recived would have been better described as a chicken and lettice soup the frise were a stale and there was no veg in the rice and veg box.

Very very cold ……… disappointed couldn’t eat , being a fan of Pepe’s this was not usual Arrived only 5/10 mins after expected time. No reason for food to be stone cold

Chick n rice - smelling chicken , rice is all sticky and clumped up Would have to travel a bit more, but I would go to Pepes at Whitley bay

Waited well over an hour for the food to be inedible dont think al be going back here even if me hat blew in

I had expected vegetables but there weren't any. Tasted cheap.

Absolutely disgusting rice was soggy, chicken was soggy and stringy and chips were luke warm went in the bin.. tried to ring shop and was engaged!! Used to be lovely here aswell gone right down hill.. waste of £15

Food was really nice and hot, delivery guy was really pleasant and friendly

As a connoisseur of bold flavors, my recent visit to Pepe's Piri Piri for their renowned fries and wings left me utterly delighted and craving for more. The combination of perfectly cooked fries and succulent wings bathed in their signature peri-peri sauce created an experience that's nothing short of a culinary masterpiece. Peri-Peri Fries: The Peri-Peri Fries were a revelation that had me hooked from the first bite. Crispy on the outside and fluffy on the inside, these fries were seasoned with a tantalizing blend of spices that provided just the right amount of heat and zest. The peri-peri seasoning was a symphony of flavors that danced across the palate, making each bite an irresistible delight. Peri-Peri Wings: The Peri-Peri Wings, undoubtedly the stars of the show, showcased the art of perfect preparation and execution. The wings were impeccably cooked – juicy on the inside and sporting a delightful char on the outside. The peri-peri sauce enveloping the wings was a harmonious balance of fiery spice and tangy zest, creating a flavor profile that was both intense and addictive. The spice level was adjustable, allowing diners to customize their experience according to their preferences.

Delicious food and excellent service.

food was nice but chips and pitta was a bit cold

The food was raw. We ordered peri per chicken. It was yuck in taste having foul smell being raw. I would never recommend going there.

Chicken and rice smelled like a mix of beer and sweat, yumyum

Me and my dad work on the roads and use this franchise repeatedly, customer service is amazing always up for a laugh and a joke, food is always 10/10. We can both fully vouch that we have and never will leave this shop unsatisfied. 👌👍

Tasty and on time, friendly service. Can’t wait for the next one.

Chicken wasn’t cooked and the piri salt they put on the chips was a joke was as if someone had just dropped the full container of piri salt onto the chips wasn’t even edible

My chicken was really uncooked couldn't even eat it just ate the chips for 22 quid absolutely gutted & i go here all the time lernt my lesson this time never again

Ordered a rice box 15/06/23 when it arrived the chicken was off it smelt rotten, soon as I opened the box it was an awful smell like sewage like it had been left for a week in the heat , I called the store spoke to manager whom I explained the above to he was rude and didn’t offer a replacement or money back and said it was fresh which it was anything but fresh, the smell was so bad the food will be going to environmental health for them to check this out ! And I will take it further if results show this chicken is off I will go to the papers as this terrible and if someone with low immune system was to eat that off food it could kill them or make them extremely I’ll I wouldn’t even give the place a one star ! Terrible food and terrible service take your money & go somewhere reputable and clean that does fresh food! This place needs closed Would never ever order from this place ever again they have lost a good customer !!!

Cold food, weird scraggly chicken, the rice and sauce were lovely tho