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3.8

Based on 2.508 opinions finded in 3 websites

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Nº 1113 in 1604 in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..burntcookedoldricechicken

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If you want a terrible smelly Pepe’s your in the right place food cold smelly place

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Dean Rhodes . 2025-01-16

MORE AT Google

First time ordering from Pepe’s amazing food very tasty, unfortunately the chips tasted stale and the chicken bags were open and all the liquid sauces leaked into the paper bag, fortunately it stayed in there, as the plastic bag was torn. Regardless of this we will be ordering food from here ..it’s way better and tastier than Nando’s

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Mohammed . 2025-01-08

MORE AT Just Eat

The food was on time but weirdly cold like it had been sat for a while

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Jack . 2024-12-30

MORE AT Just Eat

I never received my food and was charged

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Steven . 2024-12-22

MORE AT Just Eat

No taste just hot and I only got mild the sauce was just to much for my personal preference I like flavor but personally it was just chili so no actually flavour

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Rachel . 2024-12-11

MORE AT Just Eat

Woman who takes orders over the phone is absolutely useless always making you repeat yourself, then swaps to someone else making ordering take ages.

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Kai West . 2024-12-08

MORE AT Google

Items is missing and I got wrong order

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Lavinia . 2024-12-04

MORE AT Just Eat

The food was mostly good. The french fries by contrast was a little cold and dry.

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Mani . 2024-11-27

MORE AT Just Eat

Rice needs to be improved, chips are Osm!!.

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Abhimanyu . 2024-11-27

MORE AT Just Eat

Food was cold and waited almost an hour

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Rachel . 2024-11-26

MORE AT Just Eat

only take cash and their card machine has been “broke” for over a year now. got started on for asking to pay with card. must be some tax fraud going on here

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carmine zipper . 2024-11-09

MORE AT Google

food arrived cold , edible but cold chips were freezing and didn't get eaten pop was warm 😂

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Gary . 2024-11-08

MORE AT Just Eat

20 min waite nearly just for chips

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Andy . 2024-11-03

MORE AT Google

friendly delivery person warm food and plenty of flavour 10 out of 10

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Julie . 2024-10-30

MORE AT Just Eat

Food cold and to top it off they missed 6 garlic sauces from my order sort it out Pepes you must do better

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Keith . 2024-10-13

MORE AT Just Eat

Worst Pepe by far. Burnt chicken meat

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Sun . 2024-10-06

MORE AT Google

Useless. Ordered over the phone arranged a collection time. Still had to wait 25 mins and the order was wrong.

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Matthew Schusler . 2024-09-26

MORE AT Google

DO NOT ORDER HERE Delivery drivers rude we belive he spat in my food because we called and he was late

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Ibrahim . 2024-09-21

MORE AT Just Eat

Lovely food huge portions pri pri mayo is unreal ! Thanks

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Ashleigh . 2024-09-15

MORE AT Just Eat

Nice driver ,polite, friendly and food was lovely , plenty of peri peri sauce over the chicken aswell

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karen . 2024-09-07

MORE AT Just Eat

Amazing food as always my favourite place!!

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Dana . 2024-08-21

MORE AT Just Eat

portion of chips missing from order, food arrived cold and icecream was starting to defrost quite a bit and was very liquidy, order did arrive at the very end of the estimated delivery time within the hour.

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Tammy . 2024-08-13

MORE AT Just Eat

needed little bit more spice on chicken.

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Julie . 2024-07-28

MORE AT Just Eat

Food was cold and drinks were warm

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Steven . 2024-07-20

MORE AT Just Eat

My food says it’s been delivered and it hasn’t been delivered to me

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Tracey . 2024-06-30

MORE AT Just Eat

We always visit Pepe's in Newcastle on West road if we fancy grilled chicken. Have tried many other places including Nandos but no one comes close. Wish they would fix their Aircon though as it was boiling hot when we went in. Had to ask them if we could open the front entrance to let some breeze in. Overall, it's the best place to go and service is really good too. Halal eatery.

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Annie Desai . 2024-06-25

MORE AT Google

Everything was very delicious but rice was overcooked so i recommended to everyone

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Mirza Alamgir . 2024-06-22

MORE AT Google

Visited on the way to Scotland to grab lunch for the family. Staff are very friendly. They were quick. The packing was good. Food was tasty and fresh. Plenty of space to sit.

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azzan alyarubi . 2024-06-21

MORE AT Google

No Costomer service , totally disrespectful the way you guys handling Costomer , no more support from us

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marjan naeimi . 2024-06-09

MORE AT Google

chicken was scraps at best 30 pound for 4 pieces of scrap chicken and two corn on the cob and two barely there chips 🍟 😑

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Paul . 2024-06-08

MORE AT Just Eat

The fries had too much peri peri salt. Ice cream tub had ice cream on the bottom of the tub. The quality of the food wasn’t good at all. The delivery service by the driver was excellent. Not happy my order.

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Naz . 2024-06-05

MORE AT Just Eat

The ‘chicken’ wings are rank, they used to be so good but they’ve definitely changed them. The spice and sauce is lovely but the actual meat is always pink and red and so off putting. Wouldn’t be surprised if its not actually chicken

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Nicole Cockburn . 2024-05-19

MORE AT Google

Nice food if you like spicy food.

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John Smith . 2024-05-04

MORE AT Google

i didn't receive my free tender stripss

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faiza . 2024-05-03

MORE AT Just Eat

Love the food from here. First time I tried the chicken and rice box and it was lovely. I will definitely order this again. My food also arrived quick and was warm.

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Sonia . 2024-05-02

MORE AT Just Eat

The chicken and rice was cold and not cooked properly

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Seid . 2024-04-29

MORE AT Just Eat

Food was absolutely delicious extremely good value for money

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Louise . 2024-04-27

MORE AT Just Eat

Order was delivered in 1:30 time and 30 late. food was burnt and sauce everywhere. Food was not hot. Phone to restatement twice and they keep lying driver is on the way. Chips was not tasty but chicken was very nice and a bit warm. Can of pepsi was also missed. Not really enjoyed. 😟😟

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Mohsin Naveed . 2024-04-22

MORE AT Google

Waste of money this place. Food very cold and not nice anymore. Last time ordering from here

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Baz Khan . 2024-04-21

MORE AT Google

Chicken was burnt, the chips were refried and overall it’s overpriced for what you get.

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Amir . 2024-03-26

MORE AT Google

Got a Chicken tasca from this place for iftari today and the bread had mold on

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Oliver Chowdhury . 2024-03-21

MORE AT Google

food was very poor quality chicken was hard rice was old and cold chips were very oily cooked in old oil

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zaffar . 2024-03-13

MORE AT Just Eat

Good quality Halal restaurants.

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ihab O T Ali . 2024-03-10

MORE AT Google

chips were cold chicken and sauce were a lot more in one than the other and chicken was like warm haway guys order was on time as well foods usually spot on

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Alex . 2024-02-15

MORE AT Just Eat

Good but could improve its customer service

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Kamal Nasir . 2024-02-14

MORE AT Google

food was lovely and quick service will be ordering again

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Halima . 2024-02-10

MORE AT Just Eat

Adequate food, way too overpriced

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fafeefo . 2024-02-09

MORE AT Google

Worst staff they don’t even read order correctly!! Always sending wrong and saying order misplaced because of busy !!! Please don’t prefer this!!! And staff speak very rude !!!

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Anand Kolakaluri . 2024-02-04

MORE AT Google

My order didn’t turn up at all!!! Furious!!!

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Carly . 2024-01-30

MORE AT Just Eat

Chicken tasted fresh off the kitchen floor. Disgusting

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Mitch . 2024-01-28

MORE AT Just Eat

I orderd a chicken borger and got chicken biscuit, more dryer than the sahara desert even that's got more moist and the rice was just like proper made in china ting, might want to give this place a miss not unless you want to feed a dog

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Shaki Khatun . 2024-01-25

MORE AT Google

Ordered £35 worth of food to which they forgot 1 strip meal,which has happened more than once. When I phoned them they called me a liar. I order 3 times a week with these !!!!! Never again!!!!! Customer service is absolutely appalling!!!!!!

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john nathan lawrence . 2024-01-22

MORE AT Google

The driver was late 45mins as he went to wrong address as I put one address and he went on another hotel address and the food was as well cold

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Tanweer . 2024-01-17

MORE AT Just Eat

Rice was very bad it was all sticky and mushy

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Sharief . 2024-01-17

MORE AT Just Eat

Absolutely disgusting food. Freezing cold to top things off definitely won’t be buying from here again. When made a complaint staff were nice but couldn’t do anything about it which is shocking customer service by the company. Tauba but all our food went into the bin

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Maz Kaya . 2024-01-16

MORE AT Google

Sorry to say but food was horrendous I order all the time now always thought just eat but honestly never have I ever been served such awful food I even left a note to say please make fresh as it wasn't nice on last order but wow tonights food out did itself it smelt horrendous and tasted worse you have definitely lost a customer as I will not be ordering again like advised I really enjoyed the food but the past few weeks have been not good at all I do not know what has happened

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hannah . 2024-01-06

MORE AT Just Eat

First time i have oder from pepe’s , very disappointed, soo much cold food & fries looks like old 😞😞 my kids didn’t eat anything

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Naveed . 2024-01-02

MORE AT Just Eat

I always get wings. 18x always good no complains. But tonight the chicken was very try. Didn’t even taste Right. Going to avoid this place and try gosforth.

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Ben . 2023-12-28

MORE AT Just Eat

Food was late and the food was uneatable the chips where rock solid and freezing cold and the chicken wings were pink all way through

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Jack . 2023-12-27

MORE AT Just Eat

My kids were so hungry and the driver didnt update where they were

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Asha . 2023-12-27

MORE AT Just Eat

Food was rock hard and everything was cold

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Lauren . 2023-12-25

MORE AT Just Eat

Food was cold, sauce from the chicken dripped through the packaging onto the rest of my food.

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Steven . 2023-12-21

MORE AT Just Eat

Received baby wings, they were tiny!! And the portion sizes were very small even though I requested large chips.

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Najmin . 2023-12-20

MORE AT Just Eat

chips were hard and over cooked

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nadine . 2023-12-20

MORE AT Just Eat

Food was delivered cold. Chips were horrible and hard. Sizzler bread was stone cold and extremely hard to eat. Beef burger was overcooked. One of the worst food deliveries I’ve had in a while, as i normally order from them. Would not recommend

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Mohammed . 2023-12-19

MORE AT Just Eat

The garlic mayonnaise was actually water. The chips was not as usual

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Nas . 2023-12-18

MORE AT Just Eat

Still waiting on food absolute joke

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Shane . 2023-12-17

MORE AT Just Eat

I did not receive my order at the door this is discraceful ,, first time ordering not doing it again !!!

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Angel . 2023-12-14

MORE AT Just Eat

Food arrived stone called and dry, chips were inedible, chicken fillets cold not sure what’s happened today but not happy at all, usually it’s amazing just not today

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Mick . 2023-12-11

MORE AT Just Eat

The food was stone cold when it arrived therefore we had to reheat which isn't ideal. There were also no updates on when the food had left the restaurant therefore I had to ring to chase up.

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Hayley . 2023-12-08

MORE AT Just Eat

Not anymore¡¡¡¡!!!! I had peri peri whole chicken from here. Not well cooked chicken. Blood still inside. I have this experience from here a couple of time recently. In my last order I mentioned that there was blood in chicken, so please cook properly this time but of no avail. Very disappointed. Other than that the size of chicken was very small. Not recommended.

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Tabish Khan . 2023-12-01

MORE AT Google

Took a long time to come, and as I was about to call, the order was marked as delivered on the app, when it hasn't been. When I called to ask about it, they offered no apology, just said that it had left the shop so should be with us soon and that the reason it had been marked as delivered was that they had to stop orders coming in as they were too busy, so that meant marking everything as delivered? Needless to say,food was fairly cold when it arrived. I wanted to order from the Gosforth branch anyway, but it wasn't available on just eat.

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Vicky . 2023-12-01

MORE AT Just Eat

Food stone cold.. chicken dry.. and rice flavourless… what a waste of £35🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

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Sarah . 2023-11-29

MORE AT Just Eat

Very disappointing food there was soo much sauce with whole chicken which was had broken and soaked up the whole of the bag. Will not be ordering from here again.

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Princess . 2023-11-28

MORE AT Just Eat

Love love pepe’s but if i order when its cold, ur food will be too comes in a brown paper bag inside a plastic bag so no way to keep the food warm be prepared to put in the oven x

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Paul . 2023-11-28

MORE AT Just Eat

Quality was horrendous. So salty and chips were hard as a rock. Never again sorry

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Farzeen . 2023-11-25

MORE AT Just Eat

Chicken burnt and dry one of my dips missing

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Liam . 2023-11-21

MORE AT Just Eat

Food is freezing, the pitta bread is rock solid,

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SARAH . 2023-11-21

MORE AT Just Eat

I tried there chiken box it was really nice and filling. the vegetables really toped it up I got some sides as well good food good service I have had it before just haven't been in for long time I like the gourme burger

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HABZ RAHMAN . 2023-11-18

MORE AT Google

I don't know his name, but he is not good to us

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sujeesh.k.s sukumaran.k.v . 2023-11-17

MORE AT Google

Food didn’t arrive !!! Rang up multiple times to be told it’s with delivery driver! Still didn’t arrive what a joke staff rude !

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demi . 2023-11-12

MORE AT Just Eat

Asked for more sauce was bit dry again expected more for paying a lot of money

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Paul . 2023-10-30

MORE AT Just Eat

Food was burnt, completely unacceptable to send order out like that.

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jubeda . 2023-10-22

MORE AT Just Eat

Ordered a chicken burger which tasted disgusting, it was processed chicken which had no real chicken fillet. The wings were so small and I found a piece of hair on one of the wings. Overall a very bad experience and £15 gone to waste.

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Shiney R . 2023-10-21

MORE AT Google

Where’s my order it not arrived its 15 mins late

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Callum . 2023-10-18

MORE AT Just Eat

Went to eat at pepes west Rd last night for sitting in to eat, all the table was soo dirty and filthy. The food wasn’t fresh at all everybody in the house is sick after having the food. Had to pick up my son from school because he was sick because of the food we had last night. Wouldn’t recommend to anyone, the staff’s are busy talking rather than cleaning the tables. What a cheat they only take cash.

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nur-E Alam . 2023-10-17

MORE AT Google

I telephoned to place an order 30 minutes before the store shut. They answered straight away and were polite. My order was spiced as I asked and tasted delicious. The team here are a friendly bunch. We ordered twice whilst on our way to and back from our holiday. If we are visiting or passing through Newcastle again we will return.

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Sadia Butt-Mirza . 2023-10-15

MORE AT Google

Order still hasn’t been delivered

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Michael . 2023-10-12

MORE AT Just Eat

Often late and the supposed vegetarian food often has shreds of chicken in it 🤦🏻‍♀️ still keep coming back though 🤣

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Esme . 2023-10-08

MORE AT Just Eat

The food was good but the sauces weren’t good

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HESHAM . 2023-09-30

MORE AT Just Eat

No receipt for order items missing and all chicken overcooked infact nearly burnt

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Natalie . 2023-09-29

MORE AT Just Eat

food arrived stone cold, burger sizes were so small it’s laughable. good took 1 hour to come

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Adam . 2023-09-27

MORE AT Just Eat

Food was an hour late. Rang them and they said 5 minutes, following this was another 25-30 minutes. Food was stone cold when it arrived, chips stale. Do not order from here.

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Tamara . 2023-09-23

MORE AT Just Eat

I called twice to ask where my order was and both times they told me its a few minutes away - it was not. Food was freezing cold and was delivered after 1 hour 30 minutes. Awful experience and will not order again

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Haris . 2023-09-15

MORE AT Just Eat

The pepe chilli mayo is hot 🔥 just how it should be the food is banging also took had a rice box with chicken day earlier that also is packed well and very nice recommend getting 2 sauces one of each you won't regret it garlic mayo just as nice has the chilli and to cool the hot chilli sauce down 😋

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Kevin Smith . 2023-09-12

MORE AT Google

Order was for chicken salad, nachos and a rice and veg box meal, what we recived would have been better described as a chicken and lettice soup the frise were a stale and there was no veg in the rice and veg box.

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josh . 2023-09-11

MORE AT Just Eat

Very very cold ……… disappointed couldn’t eat , being a fan of Pepe’s this was not usual Arrived only 5/10 mins after expected time. No reason for food to be stone cold

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Isabelle . 2023-09-11

MORE AT Just Eat

Food was very cold when delivered,very dry rice n chicken in both meals…salad was missing in the 1/4 chicken n rice meal..won’t order here again as I spend £23 for such a rubbish foof

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Muhammad . 2023-09-11

MORE AT Just Eat

Chick n rice - smelling chicken , rice is all sticky and clumped up Would have to travel a bit more, but I would go to Pepes at Whitley bay

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Faizaan Chowdhary . 2023-09-07

MORE AT Google

Waited well over an hour for the food to be inedible dont think al be going back here even if me hat blew in

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Anth . 2023-08-30

MORE AT Just Eat

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