Pepe's in Manchester

Excellent customer service on the till and the food was amazing, would definitely recommend and will definitely come again.

Impeccable service, delicious food, and beautiful atmosphere. 10/10 would recommend!"

"Fantastic value for the price. We'll definitely be returning!"

I'll give my fair review ...for Pepe's The new Management has handled its responsibilities well...Service is Quite Good...Food is very delicious and tasty 😋..and Atmosphere is very Good 👍🏻

The food is very delicious and the staaf is very corporative I love this place

Last week I visited Pepe's it was very Good Experience New Management is handling things very well I like the food very much ..Service was Also quite Good And Atmosphere was very nice👍🏻

"Exceptional dining experience! Food, service, and ambiance were all top-notch!" Delicious food great management and good service

Placed order from Just Eat to then saying my order was delivered but I got not food. Called the restaurant and they said they can't do nothing, only Just Eat can resolve the problem. Just Eat said they can't refund because driver tried to contact me (my phone was upstairs but I was downstairs close to the door and heard nothing. Bare in mind, I have Ring Bell as well), so they left in "safe place", which in front of my house I saw nothing and this is not Amazon. I have not assigned a "safe place" to Just Eat, which by the way, the code defeats the purpose of that. Now, 2hrs later, I'm hungry with no money.

RAMMMIII FOOD THIS THING BAAANGINGGG, makes me wanna say ‘who made that mess’ after finishing (pun intended). absolute banger, and great staff

Very nice food and service and seems very clean

I love the food nd the staff there very helpful nd lovely

I love pepe’s just because of their food and hospitality, also love for staff specially (gurpreet) bro

all good food is also very tasty staff is also very friendly

Wonderful experience with the serving staff, food and environment...

Service and food quality is fab👍🏻

10/10 food i recommend for the people who want to try it go to takeaway

I love ordering food for it to arrive quickly, but freezing cold, stale and dry - just shows you have food sitting around for ages. Waste of money.

I love the quality of food and hospitality of the all members over there .😋

Food is always amazing. Staff are very friendly.

excellent customer service absolutely beautiful

Chicken nd cheese quesadilla Is soo tasty and fresh 😍😍

Very good customer service and tasty food 😁

Great 👍 service and quality of food is so good 😊

one and the only one fav paneer rice for vegetarians in machester and a lot of option for chk and everything . best food i ever had in cheetam hill i would like to recomend this place to everyone my personal choice is paneer rice hot flavour with peri peri fries thanks to serving me with delicious food and a sweet smile

Great service and quality food ❤️

Very good food come here 2x a week

Everything is freshly made,rice are cooked very well

Great service especially the till guy.

Food was really hot and fresh, very succulent chicken, chicken and rice box is recommended aswell as the quesadilla!

Half chicken is so nice and tasty one of the best peri chicken in town

Nice service tasty food and staff is very friendly atmosphere is gud specially all staff is gud and co operative wid customers.

Amazing food good service highly recommend

Great food and friendly staff everything is awesome 👌 👏 👍 😍

Have tried to cancel my order multiple times, they won’t cancel it, now my food has been made so it can’t be cancelled or refunded. I rang straight after I placed the order to cancel as well so there was plenty of time to get this sorted

The food here is absolutely delicious. Chicken and rice we tried was bursting with flavor .

Staff is so friendly food was excellent also give extra garlic sauces !

The food is really outstanding!every meal we had was full of flavour and cooked to perfection “ Really friendly staff also hygienic place to eat outside!

We bought 2 chickens ,lemon and hurb and hot spicy.All was waste of money,Chicken was raw ,blood was coming out ,absolutely rubbish ,just threw in the bin.i wouldn't recommend anyone,so disappointed

Fresh and tasty ❤️❤️❤️❤️❤️❤️❤️❤️

I have updated my review. The new management have definitely tighten up things pretty good. 1) Service is good, 2) food is tasty and fresh and 3) atmosphere is nice. All the customer disappointed with previous management should give a another go to this place under new management.

Gave me a raw chicken in multiple items in my order and i couldn’t eat anything except the chips

Tried the chicken and rice box was amazing portion for 2 really enjoyed.

Shocking peri peri chicken. Ordered hot flavour and they gave me with mildest peri peri seasoning. Rang to complain and the girl on phone said someone will give me a call back. But no one called me back.

Slow service took half an hour to make a single fried chicken burger. Dead food

Went there just now and the Indian girl served me and didn't get the right I ordered chicken prime sandwich and got a pitta bread and. Chips lol with the order. When I rang the store the staff was abusive and started to use vulgar words over the phone. Avoid not a place for civilised humans.

Went On my break and came here for some food and my god is was lovely, the staff there are super lovely and welcoming will definitely be coming back here in the future.

This resturant is under New Management. I had an excellent dining experience at Pepe's CheethamHill . The food was delicious, and the service was impeccable. The restaurant maintains a nice, clean ambiance, enhancing the overall enjoyment of the meal. Highly recommen

Absolutely disgusting Workers didn’t listen to instructions Food was dry found hair and nail in the chicken and rice. I want a refund spent 30£.

Service was ok atmosphere was ok. Food however, was not ok. Chicken was raw and if I get food poisoning I know why

The Best grill food i ever tasted in Manchester 👍

I visited last night . It was amazing . The food was amazing. The girl who was taking orders is very friendly and she was serving eveyone with a sweet smile . i would recommend this place to everyone because it is my favourite . I used to have peri peri meal from wellington ( the food and service at pepes in wellington is a big woooooow no one can replace that) but yes i like the atmosphere of cheetam hill pepes . Thanks to beautiful and sweet girl to serve me with a sweet smile . ( khushi choudhary)

under new management and definitely seen improvements. food quality 10/10, chicken and rice was amazing as well as the fajita. customer service was amazing as well. definitely recommend going

Today I visit this place. I had very great experience there.the food was very tasty.the service was too good and specially the all staff was very humble.

its my first time i have visit pepe's.i had ordered nuggets ,chicken rice,onion rings and mozerella sticks as well.everything was very tasty.food was fresh and proper cooked.and service was great.

This place doesn't even deserve a star. I placed an order for collection and asked twice whether everything was inside the bag because the bag was light. They fobbed me off and reassured me everything was inside. To my surprise, when I got home, drinks and fries were missing. I called up, and this clown of a manager with the fake name Jimmy picked up and told me to just come back, walk a mile and half, and pick up drink and fries. What a joker. He gave the phone to the hijabi lady at the till, and she just hung up the phone. THIS IS MY LAST VISIT, BE CAREFUL EVERYONE

Under new management but the new management is also a joke. I went for a collection order, as simple as could be. Two chick n rice boxes. One medium one hot. Both were medium. Chicken was dry, rice was dry. I'm glad I asked for the garlic sauce because without that I doubt we would have been able to finish it to be honest. I messaged the page to make them aware - Three times. The message was ready at different intervals each time but completely ignored. I've given over 24 hours for a response - The page is happy to continue posting, and reading my complaint/messages but doesn't want to respond - or even offer a simple apology for messing up the order.

The food was delicious and the atmosphere was great. The staff were polite and helpful.

Good place had paneer rice peri peri fries and drink meal nice for 9 pound something good value recommended come here enjoy Thank you.

Nice food, Good Atmosphere and first ever place where you can enjoy the food with famliy and friends.

great service and delicious food

Pepes Food is amazing and delicious.

had the best experience of my life food was delicious and the service was superb and under new management

It was lovely food was delicious

Very good food,service and tast

Under new Management. Very good service and hot food

Best food, excellent experience enjoyed the lunch was worth paying

Food is delicious and customer service is also good

yesterday i had a lunch there food was so flavourful and customer service was too good .

The food was so dry and not tasty and the rice was not cocked properly and the chicken was dry

the staff is very dirty and not good service .some off them very bad behavior

There’s always so many staff in but the waiting time is really long.. missed an item from my order aswell.

I am literally trying to ring you guys about dietary requirements. No answer

I ordered the same thing everytime from here, I order chicken nachos with mild spice on the chicken it came with hot hot and my chips was cover in Peri salt when I asked for no salt. It’s a shame how nice this place is but so very inconsistent when it comes to receiving your food. Hopefully the manager will see this and get on top of this establishment.

I ordered food worth £40 and 3 of my main meals were missing. I also ordered for the kids and the delivery arrived 15-20 mins late. I called the restaurant 10 times and finally someone picked up, I told them about my missing items and they said to hold on and put the phone down. I called 20 times after and still no one picked up. The customer service is appalling. Would not recommend to ever order my food from them again.

He ate the food ordered from here and got stomach pain and diarrhoea.They have hired unprofessional people who do not cook the food properly but serve it raw.

WARNING! WAS NEARLY GIVEN BIN FOOD! I was a regular at this Pepe’s via Uber! Last night I placed an order for a family platter. The whole chicken was undercooked, when I contacted the restaurant they offered to replace the platter but we had to collect (which I felt was in not fair as we had already paid paid for delivery and service via Uber. But we wanted the food so we went ahead and took the whole platter back to the shop as the shop had instructed. But we was only given part of the platter back, when asked for the rest of the order they said the grill is now closed. I was very polite the whole way through even thou we was so inconvenienced. After they offered no solution for the missing part of the order (even though we drove down and they said they would replace it) I asked if we could get the missing items from my original order. A worker instructed the other worker to take the food out of the bin to give to me. (In his language which he thought I did not understand). When questioned if he has juts asked his colleague to give me food out the bin (this was the point when I stopped being polite!) he lied to my face and said no I was telling him I binned ur order! | was so enraged I left the shop at this point. with only half the order! I did not take a picture of the first order as I returned to shop picture included is of the half order given which has wings and chips missing. Also we were offered extra food for the inconvenience were not given half the original order of the extra compensation food that was offered. I originally asked for the food to be bought to the car as I had paid for delivery as my son was unwell and would be in the car with me, but luckily I decided make it easier for the workers and go in the shop as I probably would have got some of my food from the bin!

Ordered a meal for myself and three kids. Delivery ran 15 minutes late. Unfortunately, the kids refused to eat, and my meal was very disappointing. Definitely won’t be ordering from here again. 1/5 stars.

Do not order from here! My order was over an hour and half late. When I rang up to check where it was they kept saying it was around the corner. When i asked where he had been and that i was told he had left the shop at a certain time the driver said the people in the shop was lying. The food was cold. A large bottle of 7up was missed off my order. When I rang up to complain and bring up the fact the driver had said they were lying I have been blocked. Hope they see this as I never got to say what I wanted to say to them. Rip offs that can't even cook chicken. They take your money and are not bothered whether you get your food or not!

Chicken was dry and almost cold by the time I was served, I've been to a few pepes and this one was the worst, the place was filthy no idea how it got 5 stars for hygiene.

One of the worst experiences I have ever had at any takeaway. We decided to visit pepe as the kid was hungry. When we were ready to make the order, the lady at the counter looked like she did not want to be there. We ordered some wings and at that point she leaves the till and approaches her colleague cooking food on the grill. It seemed like she was encouraging him to make the order but he looked disentrested and really angry ay the idea that he received another order to make. So lady comes up to the counter and days we don't have wings. So I asked for tenders she answered that they don't have any chicken at all. So when we point to the chicken on the grill she replies yeh but it will take 40 mins. I get the point you are both lazy and do not want to take the order so you don't have to work. Absolutely disgusting behaviour, lying to your customers that you don't have chicken simply because you are too lazy! Regular uber eats customer will not be returning!

Today I have came to Pepes to order food I ask for take away and I ask for drinks and I need them Pepsi can but they said they won’t give any cans and they comparing with KFC company policy. They guy said this and his Name is Muhammad Usman very bad customer service when asking for the Information he is not answering very rude. There is No Manager in the Sore that’s what said said by Muhammad Usman. Very rude and bad behaviour.

Rubbish cold chips, uninformed staff, no halal certificate before the counter.

I ordered two burgers and they were both bad. It tasted like cardboard and the beef was so hard and very disgusting.

Avoid like the plague - the service is so slow, 0 customer service skills and my cheese burger tasted off as the texture and taste was weird! What a waste of money and time.

Good place had paneer rice peri peri fries and drink meal nice for 8 pound good value recommended come here enjoy Thank you.

Sauce on the chicken is alway different which make the taste different. Don’t think staff are trained the same way. They just go with what they fell like. Those are 2 different time I ordered in the pictures

Almost 2 hours to make and deliver a mile away 5 chicken tenders and chips. Won't be ordering from here again

Never ever again, Absolutely a sham of a place.

Had grilled chicken wings in peri per sauce with garlic mayo dip at pepes peri peri The taste was awesome bit spicy , juicy and tangy with prime pitta bread which comes with grilled chicken and a coke (nip) both of them tasted awesome and the tummy had yummy lunch and still drooling remembering the taste and looking at the pic.

Food is good . Staff is slow amd unfriendly rude . I place an order 5pm to collect from store at 5:30 . Got there not ready yet .staff have ni clue .I had wait till 5:55pm to get order . They told me wait for 10 minutes but then when I went back at 5:55pm and asked about my order again. It was ready but staff was busy talking to each other like they are always do whenever you go .so not a great experience. But the sad thing is near my house their is only one pepe chicken which is no goof I have another near my house I will never go back on this one . If you want to order from this shop Order 1 hour early because staff is slow as ...........

Got some chicken tasted like washing soap! Fries were nice

been to Pepe’s 3 times and rejected services. After waiting in line 10 minutes to get served, while staff was eating their food in the booth right next to us! finally they then told us they’re closed and refused to served us. they’re showing wrong time on there website. RUDE STAFF!!

My order was about £55 I have ordered 4 garlic mayo dip and one chilli dip separately they haven’t send me even a single dip and they have charged me already for that very bad service no customer satisfaction

Very bad experience, the guy at the till was talking quietly and when asked to repeat what he said he shouted at me.

This has been the worst nite mare we ordered food via uber eat the delivery were due in 40mins but never received the food after 1 hour 35 mins we were told it had been delivered after numberous calls we tried to rectify the problem firect with uber eat and repaced the order again and were told to come n pic it up in 15 mins. After arriving to colkect in 20mins we were told to wait further 15mins. This place is a big joke n waste of time with very unprofessional sales assistents n very poor management

Absolutely a sham of a place. Serve old food. Illiterate staff who don’t understand simple orders. Never ever again. Sad thing is every single Pepe is the same.

Poor service , was waiting around 40 mins and they gave me wrong order

Food is nice but customer service isn’t the best

Took an hour to make the order and half the items were missing and the rice was cold

Take out orders takes 40 to 50 mins! The waiting time is insane! They need to get more staff, that might help with the preparation time.