Pensby Fish Bar in Wirral

Used to use regularly when working in the area , 1st time back in about 10 years and food was just as good, would recommend for people to try

Solid chippy. Nice friendly staff, good food. Big portions.

Great food fast and polite staff and fast service

Food is not what it used to be at all dry fried rice and overpriced for the quality you get certain members of staff highly unprofessional

Fish dinner. Fish was old and actually smelled awful. Spat it out. Chilli beef was a take away container mostly full of onion. Waste of £17 never again. 😒

Fish was way over cooked infact it was awful 1st and last time.

Dreadful Chinese nothing nice about it we left it all . Prawn curry was the worst chicken cashew tasted awful. Fried rice was disgusting

This chip shop used to be fantastic, but over the last 3 years it’s declined into an absolute circus. The staff look overwhelmed, out of their depth, and miserable. I’m guessing it’s a “cash in hand” setup seeing as they still don’t take card payments. Anyway, the good I ordered last week was absolutely the last straw, the chips were black and green, they looked days old, and I got a nice little surprise in my curry sauce, (see picture) A slice of doner meat, in the curry, anyone who knows anything about food safety will understand this cross contamination is definitely due to poor food safety management, the EHO will certainly be getting an email and pictures. It’s one thing being busy, and struggling to maintain good customer relations, but this is just disgusting and lazy hygiene standards. Maybe one day it will be bought out by a family or owner who pays staff fairly and understands safe food hygiene practices! PS: the owner who runs about in a grey tracksuit needs to be barred from ever entering a professional kitchen ever again!

I’m not sure what has happened to this takeaway. We decided to have a Chinese meal of beef and green peppers with chips and unfortunately for the second time it was really poor. Tough, chewy beef with a very odd tasting sauce. As for the chips reheated, greasy, tasteless and just not pleasant at all. It’s such a shame as we have had many a good meal from this takeaway over many years but unfortunately we will not be returning .

Never disappointed with quality of food. Portion sizes are good and great selection of dishes, staff friendly and helpful.

Chips looked and tasted like reheats from lunchtime and fish soggy and luke warm.

If you like re heated chips then this is the place for you. Third time I’ve been over the last couple of years (I thought I’d give it another go) but every time the same …. Yesterdays reheats! Chips looked like they needed CPR going into from the fryer and come out to a funeral March! Both me and the misses feel like we’ve been on a P n O cruise across the Mersey 🤢! Never again!

Just great food. We had chips and BBQ ribs! 😋

Best chip shop for miles around, excellent food, speedy service,would recommend to anyone.

I've visited this chippy 3 times now over an 8 year period, leaving a couple of years inbetween and nothing has changed. I visited yesterday in a hope that finally it might have improved and as expected nothing has changed. Again like my previous 2 visits, rock hard burnt cold chips, rock hard cold chicken and mushroom pie and cold scollops. Not even fit enough to feed it to my dog!! I will NEVER visit this takeaway ever again!

Lovely staff and the best chips!

Clean and friendly Food delicious.

Amazingly friendly staff good price and cooked fresh

Fish was probably the worst I have ever had so overcooked and dry very disappointed

2 small fish, 1portion chips! The reason I gave food one star was because of the chips, freshly fried, golden in colour, very tasty. As far as the fish was concerned, it was my worst ever takeaway. The batter was very hard and probably intended as a substitute for RAAC concrete. The fish was well overcooked and dry, not even the ever hungry dog would have it. The first time I ever had an inedible meal from this chippie. The purchase was made at 12.20 pm but tasted as though it was left over from previous evening and re deep-fried. It taught me a lesson.

Lovely for fish, chips and other dinner time meals pies etc. Not tried the Chinese food yet !!

Overcooked fish, unfortunately it wasn't worth the wait. Nice young lady serving.

Lovely chips, food was really nice

Nice food good staff.lovely food much improved

Fish and chips. Looked decent, quite greasy looking but thought I would crisp it up at home ...Jesus I put a fork full of fish in mm mouth and rejected it immediately Disgusting taste, like ammonia. VILE . IT STUNK ! Then my husbands said his was rhe same. Felt sick and as a customer who has gone for a few years it has happened before . Hit and miss now . So will completely give it a miss now .

Had Chicken Fried Rice tonight with Chips and Curry. Was absolutely fantastic. Highly recommend this place :)

You can't go wrong with anything you order from pensby fish bar. Portions are great and everything I have eaten from here has been fantastic. I recommend their Chinese menu also as all their dishes are full of flavour and quality ingredients . The staff are friendly and helpful. 10 out of 10.

Best fried rice on the Wirral! Also probably best kebab and fish in the Wirral too.

The best chip shop on the Wirral, the salt pepper box is amazing

Great food, I would highly recomend

Amazing staff always happy and very quick service. Best food on the wirral. 💯% recommend 👌

Food was fine but the service was an insult.

My favourite place for fish and chips on the Wirral. No longer as affordable as it used to be, but where is? 80% of the time when I go in, the fish is fresh from the fryer and always delicious, especially with a healthy (or less than healthy) drizzling of vinegar and pinch of salt. Huge menu that to be honest, I've not tried a huge amount from but that which I have has always tasted great, particularly the fried rice.

Fish was freshly made when ordered. Was delicious would definitely go again and recommend.

Not the best chippy food I've tasted but it filled a hole

Not the place it was, don’t know what’s happened but the food isn’t what it used to be

Definitely by far the best chip shop on the Wirral

Best chippy and good service and food selection

Straight forward Chippy. Chips hot and cooked. Seemed popular at lunchtime.

Nice food ..depends what you go in for .it use to be very busy years ago ,has gone expensive over the past year .manager lovely .staff quick to serve ,give it 3 stars ..

This used to be the best kebab on the wirral, having not been for 5 or so years i thought I'd give it a go. It's terrible now. Weird anemic donner, cheap cash n carry chilli sauce and under cooked soggy chips. £8 for the food and £1.20 for the multipack can of coke!? Won't be going back. The staff was sound. Never the less I wont go back. Now need to find the best kebab on wirral. Any suggestions?

Another visit and another beautifully prepared fish and chips. Let's face it, it's no longer a particularly cheap option, so it HAS to be GOOD and this always is! Thank you on this occasion to Shannon. 5 stars yet again. Best wishes to you all over Christmas and into 2023. Steve x Why 5 star … Jordan & Jess …. a smile & a chat … fresh fish (lightly battered!) & chips of course …. Chicken fried rice & just the way my wife likes it and finally …. spotlessly clean & tidy. Well done to Jordan and your team. Steve

Absolutely and utterly appalled at the service and the way in which the staff member spoke to a man who was in last night. He had been waiting and not heard his order was called and she said what are you waiting for in the most unruly manner to which he jokingly replied my dinner with a smile on his face and she replied with well you’re going to have to wait longer now. She was disgusting and the food was absolutely terrible not going ever again.

Went in Monday 28/11/22 the girl behind the counter extremely rude , took my order three times went back to my car checked it and she had forgotten one item . Went back in and said there was one thing missing and she said ‘what’s missing ‘I told her and she repaid abruptly, ‘well what do you expect I’m a mind reader you didn’t ask for it ‘!! .so I said but you have charged me for it and she then gave me what I asked for without an apology . She just wasn’t rude to me either . There was a young lad who had just finished work and gave his order in , he was standing there for about ten minutes and she then said to him ‘ what are you standing there for ? He smiled and said jokingly, ‘ I’m waiting for my dinner ‘ . She replied ‘ yeah well you can wait a bit longer !!! I could not believe her rudeness , we should have all thrown our orders back her , gravy curry sauce and mushy peas . She is absolutely horrid , never going there again and I will be telling many people not to go . Fish is disgusting , chips are worse … really really horrid place to go .Don’t recommend it’s trash . They really need to sort there staff out . Horrible horrible person she is

got a kebab from there, it was cold and not the best meat even if it was hot, the staff seemed angry I was there

Fish and chips ok fishcake rubbish lady serving needs some public relations lessons

My son went there to look at the menu and was told to look at it outside and was not allowed to stay in the shop. He just walked away and did not buy anything. . Rude rude rude.

Use this chippy everyItime am down visting brilliant chippy portions are really good reasonable prices staff are warm & friendly best chippy I've ever been to %100

Great... Lovely haddock and chips

My local chippy for more than 10 years, fish and chips are delicious

The food was horrific. Worst chippy in Wirral I'm shocked how bad it was

Chips were awful, definitely been there for ages and shrivelled up.

Excellent chippy chinese meals are lovley never had a bad meal the donner kebabs are amazing as well

Worse fish and chips I've every had...

We love the fish&chips and the Chinese food here! Kids box include food, drink, toy, sweets. 4 stars as cash only.

Excellent - cheerful and very efficient staff.

The food is nice, if its freshly cooked, but the portion sizes are tiny! Ordered fish and chips, received a reasonably sized fish, but a tiny amount of chips, really disappointing.

Go to take away. Consistently good food. Sometimes need to queue which can be expected. Prices are reasonable for what you get.

Been here many times no problems but now, quality of food gone, why ????, has it changed hands ???? Older woman with very young helpers doing the service, How can a cooked pie be white ? chips, a lot of scraps, kebab meat very greasy, My other half could not eat her food, I ate mine out of hunger and duress. this used to be THE chippy to go to, queues outside, not now. Don't own a chippy just to make money, you have to deliver good food as well.

Best.. Chippy around for me Staff great to

Went to my family weekly treat..to say the the fish was still alive is an understatement...went again kids hates there sausage n chips too..the grisle in the sausage nearly broke there teeth...if u like sushi then go...i wont ever again...

Just had a sausage dinner, fish and chips was lovely but peas on sausage dinner wasn't nice and they don't deliver apart from that lovely food still 5*

Always good food, reasonably priced and a huge choice. Staff are all nice and friendly

We have been fairly regular customers to Pensby Fish Bar for many years and found it to be the best takeaway for fish and chips. However haven’t been for a while and decided to have some this evening. I was so disappointed in the quality of the fish. I bought a large fish, portion of chips and sweet curry. The fish was virtually non-existent, comprising mainly of batter. Very greasy and inedible. The chips and curry were ok.

I love this place the food is amazing and the egg fried rice is the best in town. The staff are great to. Highly recommend pensby fish bar.

Lovely friendly staff . Food is very good too , always busy xx

You only have to look at length of the queue outside to judge how good this place is. Excellent fish and perfectly cooked chips. PS - don't forget the peas!

Haddock n chips were tasteless n dry , threw most of the chips in the bin !

Prices keep rising, which is fine.. but the portions of chips are becoming smaller by the week. This place used to be a top chippy, it’s now behind the marigold for decent meal and a friendly smile…( if you know, you know)

We had fish and chips, nice and goos service

I used to go to a chippy in Milner road or Irby but as the fish & chips at Pensby are better I go here. Not sure re other reviews The portions of chips are huge & the fish a good size. Never had anaemic chips never ever a small portion.

Nice and hot well cooked chips. Good and cheerful service. Could not fault it!

2 fish and a portion of chips. Superb.

Beautiful fish and chips & lovely staff

Excellent service and Fish and Chips lovely

Fantastic food and reasonably priced Lovely staff

Had large cod and chips, best ive ever had..... highly recomend

Awful anaemic tasteless chips. Well undercooked. Loads of off cuts of potatoes too. Won’t use again.Only went there because the queue for my local Irby chip shop was so long.

My local chippy for years, always make the best fish chips and chinese meals and the service is great.

Had chilli chicken not good over cooked and tastes of chips as cooked in the same oil no chilli flavour atall

Great staff, lovely food, quick service with a smile. Covid compliant.

Just got some chips at 11.40am absolutely disgusting … warm ups probably 2 to 3 times !!I’m done with the place

Great food cooked on the go. Good value too

Sadly seems to change hands frequently, resulting in the standard dropping every single time. Portion size is now pathetic. Won't be going back

Great food, especially the chicken fried rice

Been loyal to this chippy for 30 years as the food is really tasty, however unfortunately the past two visits the portions have been insulting. They have increased there prices which is fair enough so it is unfair to shrink the portions. Last week I...

Excellent fish dinner really tasty

Food good,staff friendly,car parking for 6 cars.

Always piping hot great grub, served by lovely people. Look forward to my Friday treat of salt and pepper chips!

Friendly chip shop , food very good

English meals and Chinese meals are great and also prices are cheap too and the staff is always nice to us

Great food. Got a Chinese meal was delicious

Always a good meal so lucky to have a good english chippy close to home

Cod and chips excellent as always

Rude staff.2 people entered without wearing masks staff didn't ask them why? Then they forgot my order. Avoid!

Amazing fish & chips Fruity curry is yummy too

Love the chips here, enjoyed every meal I've had so far. Staff are always friendly too.

Rice and chips hard, normal place closed, never again

Lovely chips, fish and cheese burgers

Orderd 2 meals ...some of the meal missing again .ive decided now enough is enough not going there again.lost custom ..