Penhelig Arms in Gwynedd

Very disappointed with our meal tonight. Undercooked chicken burger served and when returned the replacement came out raw. Photo attached. Unfortunately it put everyone else off their meals which seemed ok. The staff and manager were very apologetic, polite and agreed it was not acceptable.

Our small group enjoyed a selection of hearty and affordable pub meals (steak pie, burgers & sea bass) at the Penhelig Arms on a recent midweek evening. (Orders taken until 8pm). It's situated at the far end of the village and seems to attract a good mix of locals and visitors. The atmosphere was informal and the enigmatic & witty barman who looked after us all evening certainly added to the enjoyable experience.

We went to see family down in the area the atmosphere was lovely Adam greeted us at the door very friendly and welcoming a nice choice of food the fish was lovely and steak cooked perfectly the hotel was lovely and clean we left very happy and will be back Thankyou to all the staff

Stayed a here for a few nights recently and it was a lovely stay. My room was lovely and comfortable and lovely views to wake up to in the morning of the sea and area. The staff are lovely and kind and helpful. Food was also lovely and a really nice variety available on the menu. Also a dog friendly restaurant/hotel and the staff were friendly and lovely towards my dog. Would really recommend the stay, a great place overall.

Ambiance great food great and good staff,good choice of food and drinks.Location is splendid.Served by Barrie and was s pleasure to hear staff speaking fluent welsh.

Yet another nice stay at the Pen, room was comfy and to add the sun was out, had to come off the balcony as it was that hot, nice views and nice staff, will be back in November to look at the re furb, Dave thanks for the free pint of San miguel, hope i can get another one in November, a great team and a credit to you Dave cheers.

We stayed here last year and had a great stay, so we returned and wasn’t disappointed, the room was clean, bedsheets and towels were too (I’m fussy about these) and the the view was spectacular as we overlooked the sea. The room had tea and coffee facilities, hairdryer and there was plenty wardrobe space. The parking is limited but there is a twenty four hour car park a minutes walk away.

We were taken here by family for food as they had had several good meals here before. However we were very disappointed with our food this time. The cod loin from the specials menu was small, looked very unappetising, the broccoli well overcooked and as though the whole dish had been reheated in a microwave. We expressed our disappointment and a spoonful of 'smash' was added for which we were charged £2.29! The 'mashed potato' which also came with our pies was definitely out of a packet and again the vegetables were well overcooked/reheated. We also had to wait 45 minutes for our food and were served after another table who ordered after us. Unfortunately our relatives won't be returning again or recommending.

Brilliant! Staff could not have been more friendly (especially Adam who I had communication with before we came). Room spotless, bed comfortable. Lovely relaxed atmosphere. Food good. Have stayed before and will definitely stay again! The only downside is there is no parking on site (but it is Aberdovey), there is a reasonably priced car park is just up the road.

Lovely welcome and good food. Excellent service and treated our dogs well with biscuits, blanket and water..good separation between dog friendly area for those that would prefer that option. Thankyou

I had a great stay at this hotel ! The manager Dav could not do enough to make my stay comfortable, as I am a sensitive coeliac he made sure that all my meals were completely gluten free. Barry was friendly and knowledgable and served me some fab wine 🍷 along with Shelley and Lauren who cheerfully looked after all my food requirements. My room was comfortable with every amenity, and a lovely balcony, all in all it was like home from home nothing was to much trouble.! I can fully recommend this hotel especially to people who are coeliac or have other food allergies An excellent hotel in a lovely village !!

Just stayed in the family apartment and had a great time . The room is an excellent location , large with an amazing sea view . Breakfast was amazing , loads of choice and all the staff we very friendly and helpful . Only a couple of things that were not great . The outside of the hotel needs a make over , it’s very tied and when you arrive could put you off. In the room the sofa beds were worn with rips on the cushions. Apart from this great time

Lovely venue and location. Food was excellent and great staff. Will definitely be back. I would definitely recommend sitting in the beer garden by the sea.

What a lovely place to stay! Beautiful views, great food and drink, lovely and clean! Staff and manager were friendly and welcoming. Love the new referb!!

Amazing food, lovely staff, so welcoming. And made such a fuss of our Dog little dog Stains Manager very welcoming, and made a fuss of us all. Thinking of coming to stay for sure. Highly recomend

Great to be back at the Penhelig and glad to see the refurbishment the refurbishment that is underway. Special thanks to Barry who always gives us a warm welcome and goes the extra mile. The Penhelig just wouldn't be the same without him, he is a credit to Marstons.

Very disappointing, tasteless, frozen veg and Yorkshire pudding, and thin slices of tasteless meat and bisto gravy. What a great shame!

Popped in for Sunday lunch and I must say it’s probably one of the nicest Sunday dinners I have had food wise,also lovely welcoming staff and a very relaxed atmosphere,just what we needed xx thanks rob

Amazing food and high quality service would suggest to go if you haven’t already staff are friendly and helpful! 5/5 definitely

Revisited this pub after we visited in the summer when it was busy and had a decent lunchtime meal. This time it was early evening in November, very quiet, and a bit of a different experience. Unfortunately the staff weren’t very welcoming this time - in fact we were largely ignored at first. Took our order but with minimal interaction… just going through the motions as it were. We had the fish & chips and have to say it was lovely, crisp batter, nice white fish, homemade tartare sauce. For the money, the portions of chips were a bit mean though, and we aren’t being greedy, just expected a few more to fill our plates and satisfy our appetites. So overall, would we return? With the choice of other establishments in the area, not anytime soon I’m afraid, but our gripes aren’t anything that couldn’t be improved upon so never say never as the food is pretty decent.

We had a Family meal Lunch time it was very tasty and the plates which the lunch was served hot plates which was lovely,the Staff were also very accomadating with all our needs,xx we will be back soon .x

Special shout out to June and the rest of the staff who couldn’t do enough for us. Would thoroughly recommend stopping and the breaks fast was amazing

Last minute booking. Staff were very welcoming and attentive. Very supportive of my elderly mother. Food was of good standard The room/suite was clean, well equipped and comfortable - excellent value for money.

We noticed the FOOD HYGIENE RATING 2 out of 5 as we entered the property which immediately had us worried. The smell of stale gravy hits you and we were seated quickly. The waitress's iPad worked on the second attempt and our drinks order taken. On her return with said drinks and menus, we were informed there was no Fish and chips, no Hunters Chicken and no burgers at all. She referred to us collectively and Individually as "My lovelies" or "My lovely" which may sound friendly but I find it patronising and annoying. The table was sticky so after a quick vote we cancelled the drinks order and went elsewhere. I'd suggest you do the same.

Lovely food , we had a table of 13 and all food was bought out together , nice pub food , beautiful location , recommend to anyone

Booked a table for 4 in advance for our 20th wedding anniversary. Staff were friendly but the meal was a little disappointing. Bread instead of toast, steak was so fatty and grizzly, 3 tiny prawns, pie was more pucker than homemade. Was in the restaraunt but no table service, no one came and asked if everything was alright. When waitress/barmaid cleared our plates she did ask one of our party was everything ok, their reply was The Pie was more Pucker than homemade her reply she just laughed.

Booked Sunday lunch, parked near the hotel in steep carpark good value. Menus provided and drinks ordered. Sunday lunch was served it arrived hot well presented by friendly staff, food was cooked and seasoned well a throughly tasty meal enjoyed by all four of us, deserts were also just as nice if not the best cheesecake I’ve tasted. Well done and thank you to all involved.

Es un establecimiento situado a la entrada del pueblo, junto a la carretera y frente al mar, nos sirvió suficientemente para pasar una noche. El pub estaba un poco sucio. La funda de nuestro nórdico tenía algunas manchas y solicitamos que nos lo cambiaran, algo que hicieron de inmediato y de forma amable. El restaurante es agradable, pero pedimos hasta tres platos de la carta y no los tenían. Finalmente tuvimos que conformarnos con lasaña y fish and chips.

Fabulous staff & outstanding manager , such a lovely stay, will be returning & would not stay anywhere else , haven’t been to aberdovey for over 20 years , still as pretty as I remembered

Lovely selection and prompt service. Thank you ever so much June you made our day. Really lovely continental selection too

As a large family group we pre booked. We were seated promptly and there was plenty of choice for the veggies in our party. The couple with dietary requirements were handled without fuss and the meals served with no undue delay. Everyone said that they had enjoyed the meal which was a first. Highly recommended.

Kebab was not as described on menu - scrape of sauce and one small piece of chicken and 2 burnt pieces of chorizo. Rest of kebsb was padded out with large pieces of onion. Hence, it was a horrible meal.

Booked weeks in advance for restaurant and ended up with a table in reception surrounded by dogs with many things on the menu not available

Big group of 16 of us, all well taken care of despite some forgetfulness on what we had ordered. The food was good, the service prompt and a good evening was had by all.

Place seemed to have no organisation from the start We walked in and where given a table near the bar and where told we had to vacate the table by 8pm We had booked on line also went to order food on the app but...

We have visited the Penhelig often and we always receive a great welcome the location is stunning and the drinks and food are wonderful. A special mention to June our breakfast waitress who is always cheerful and can’t do enough for you, will be back

Nice food , good vegan options and nice to have to the option of sitting outside overlooking the sea. Good service and quick.

Great terrace, excellent beers (esp Pedigree). Let down by limited food choice, even a lack of mustard for my steak (which was good). Surely a nationally owned pub has no supply chain issues?

We stayed here one night travelling around Wales and would not hesitate to come again. Everything was very satisfactory,the food excellent, the staff friendly and helpful. The outdoor seating area has a wonderful view over the estuary helped by perfect weather!!

It was a hot evening and we had a young child with us. We asked if there were any parasols so we could sit outside and were told that they were all broken. Very odd to have a large outdoor seating area with no parasols...

We stayed here on the 3rd till the 4th, it’s a lovely little place on the edge of Aberdovey, there isn’t much parking but hundred yards or so is a 24hr car park. The view from our room was breathtaking, overlooking the sea. The room...

VERY Disappointing......t was very hard to get a table here so we naturally thought it would be a fabulous experience. Very high prices for food with no imagination. They refunded my daughters meal, veggie kebab on flat bread. My healthy salad with a small steak...

Had Sunday lunch, worst we've ever had, beef well and truly cooked ugh, previous reviews were good, but unfortunately not for us.

What a diffrence a year Makes, what has happened to this Hotel? We came a year ago and i have to say it was a terrible experience, we spoke to New Manager Dave on phone, who assured us the Place had changed, and hecwas not...

Very rude reception to the point where 14 of us had to leave before we eaten. We were sold a reservation where dogs were acepeted and then shouted at for bringing 2 small dogs into the pub and given no alternative. This owner did not...

The Penhelig will not disappoint, we enjoyed a fantastic meal with good service and a friendly team. There were 7 of us, not including the dog who was equally welcome. Our group size was no issue at all, each course was served in good time...

It’s been a while since we had a meal at the Penhelig so we thought we’d give it a go while staying in Aberdyfi. We were there on steak night so had the ribeye with a bottle of wine deal. We enjoyed the food and...

Beautiful, clean and well presented place right on the waterfront. Right by a train stop (Penhelig) Came here for lunch which was really good food presented by attentive service. Looks a great place to stay too although can’t comment on that.. Would definitely recommend for...

Lovely cosy pub with really friendly staff. Good food served in bar or restaurant. Doggies welcome and looked after 😊

The manager is an absolute legend made my stay worth every penny, he does all he can to make your stay the very best. Out suite was lovely, food great and the view superb. Yes a couple of things need freshening up here and there...

And the views are wonderful too! I last reviewed the Pen about 10 years ago...now I am living just 7 miles up the road so we've been visiting quite a bit, and have had great experiences each time. Sunday lunch was good, and very reasonably...

Stayed in aberdovey for a weekend great food.and staff couldn’t do enough for us. We had 2 dogs in our group which was no problem. I would highly recommend this pub restaurant.

Very good. Extremely friendly. Great service and very dog friendly. Would definitely recommend. Perfect sunday lunch. Gorgeous views from the outside seating area. Will certainly return.

Fantastic pub and restaurant in Aberdovey! Staff were so friendly and welcoming. We went in on the off chance for some food and drinks to find a beautiful pub overlooking the sea. Menu had a great selection of different food; all the food arrived promptly...

Happy, kind and friendly service and yummy food :) friendly to dogs and always a smile on entry ……..

Traditional Sunday lunch was yummy and a good selection of sweets considering time of year. We'd booked in advance on the hotel website. Four adults and a lively 2 year old were all made welcome as was the dog! Games and crayons made available did...

We stayed in their very comfortable and large suite for one night and had three meals. Very pleasant and helpful staff. Food was fine, not special but good pub fayre, with plenty of vegan options, which suited me.

We're locals and the pub has been up and down over the years but all of our meals were fantastic tonight and very reasonably priced. Wonderful staff too. Diolch yn fawr.

Popped in for a steak night. Good offer for two steaks and a bottle of wine. Staff welcoming and friendly, nice meal. Could do a refurb, but overall a nice experience

Came with my mum Steve is an amazing chef and friendly. Richard is also very helpful. Would definitely recommend

Came to the pen for a drink. Sat by the fire and had a mocktail made by Richard who is very helpful and friendly and some amazing chicken made by Steve would definitely recommend

Fives for value, rooms and staff, four for the food, losing one point for menu items being “off”! Concerns, when told we were in the Annexe, but soon allayed when we saw the huge suite (18), and the beautiful view ofer the Dyfi estuary towards...

Despite being busy on a Saturday night they accommodated my booking of 12 golfers Post Covid hospitality has lots of challenges but despite this they looked after us brilliantly We pre-ordered and everything was spot on, prices are reasonable, service brilliant. So all I can...

Stayed two nights at this lovely little hotel, staff were friendly and helpful. We ate at the restaurant on our first night and as it was so good, we also had a meal there the second night; because of this, booking is definitely recommended at...

this place has been a favourite for many years, but the last few times we have been disappointed with the food. Its just average, basic, lacks any presentation and not very good value for money. Nice surroundings to eat though, and the service was excellent!

Restaurant was fully booked so ate in the Bar area which was okay Staff very friendly. The mixed grill is a must but be hungry as there is plenty of it and was cooked lovely.

Haven't stayed here but we had a drink. Lovely service and the views are awesome! Would recommend. Thank you

Had a great 3 night stay here. The best bits were the staff, who were friendly and helpful but seemed to be a little stretched at times. The location is beautiful, right on the sea front, with outdoor dining/drinking available. Parking is very limited but...

Terrible food, drinks took ages to arrive. Missed one of our side dishes out. I had the lamb steak which was done pink as recommended by the chef, was chewy and most of it was back on the plate.

Good pub for food and drinks at the Penhelig end of Aberdovey. Small bar and dining area but great outdoor seating area with fabulous view over the estuary which literally laps the wall beneath you. Next door to a small WW2 memorial garden and walking...

We wanted a meal out on a lovely summer evening. Booking though the website was very straightforward. Service was enthusiastic and friendly. We both had the fish and chips which were delicious- huge portions, crispy batter, perfectly cooked fish and great chips! Prices were very...

I can’t understand what the one, two star reviews are for. We had a lovely lunch here. Cockles and laverbread were great, with bacon and a rich creamy sauce - a lovely little starter but enough as a light bite if not hungry for a...

Super disappointed. Staff were lovely but first choice on menu not available after ordering. Then waited quite a while for starters the main course came and three of the four meals was inedible Steaks were tough, couldn't even cut with a steak knife. Sent meals...

Stayed here 3 nights. The room was excellent and the breakfast was very good. We ate here 2 nights and both times the food was really good. The staff are all very attentive and polite. They are very helpful and professional. Will be back

Poor Dave is chasing his backside around. Lady in breakfast room was very good, & it was cooked & presented very well. Seems like it’s a prime example of a pub being sub contracted out through different breweries. 🙁

The Sunday lunch is okay but nothing special compared to other restaurants in the town. Several meals not available but acceptable alternatives offered. 2 out of 3 beers not available. Not the worst place to go!

Called in for lunch. Location is great - nice garden with a beautiful view of the sea. Now I have to say my friends were happy with their meals (they just ordered starters) however mine was a bit of a disappointment. I ordered the vegan...

Despite the reviews reporting long wait for food, we only waited 25mins despite the place being packed. Young lady who served us was very pleasant and efficient the downside for me personally was the disappointment and a pet hate of mine, frozen chips !! We...

We booked two weeks in advance of our visit. I have used the Penhalig for over 30 years. Once a top 4 star hotel and restaurant. Since being taken over by Brains group ( trust me the clue is not in the name!) service has...

Only called in for beer and crisps having given up on decent bar food here a long time ago. You get a feel for a place from the barman- disinterested and slow, insisting on playing what I can only describe as Welsh Boney M music...

Ordered three roast dinners the food was ok. Mildly sub par but acceptable. Daft that we had to remind them to bring us Yorkshire puddings which had somehow been admitted but overall food was the best part of the experience. Turned up to an empty...

I remember the time when the Penhelyg was a high quality establishment - both in terms of food and service. But my last couple of trips there have left me very disappointed. On this latest occasion, we lacked change for the public pay and display...

We had seen mixed reviews of the Penhelig but I used to go there as a child so we gave it a go. We were pleasantly surprised. Fresh, tasty food that arrived quickly, a wide choice including several veggie options, friendly and helpful staff, a...

Just got home from and amazing stay and the Penhelig Arms! I’d booked a weekend away for me and my friend as 40th birthday treat, to get some fresh air, see some beautiful views and just relax! Dave and the staff had gone above and...

We had a lovely stay here this weekend on our 1st visit to Aberdyfi, with nothing to complain about. Our room was small but clean, comfy and with a lovely sea view. Breakfast was freshly cooked and delicious. Staff were fabulous, very welcoming and went...

Visited last week on a one night Travelzoo voucher. Managed to book the apartment for a supplement, which was so worth it. Waking up to such an incredible view was awesome. This was one of our best Travelzoo experiences and Dave and his team work...

awful food. avoid eating here. nothing comes out like it’s described on the menu. starters appallingly bad. avoid. or go the chippy

Contrasting with bite sized fine cuisine yesterday this was pub grub but very nicely cooked in a friendly and efficient restaurant. Nice vegan burger, great chips and a speedy service . Well worth a family visit.

Visited here first on Friday afternoon for a drink and the two young staff on duty were lovely and friendly a lady behind the reception part and a guy behind the bar made us feel welcome and it encouraged us to book for the Sunday...

Amazing Sunday Lunch. My wife and I ordered the Sunday Lunch platter for two and it was brilliant. Great staff, very attentive. Dogs made very welcome. Great position.

Pleasant staff. Food good but what's going on!! I ordered a lamb steak which I have had before and it was lovely to be told they had run out. Fair enough ordered something else. Then 15 minutes later the couple on the next table ordered...

Just popped in for a drink. Understaffed, very few people in and no welcome at all. Asked for the Wine list and the Barman just tapped his head and said 'its all in here'... other people say don't bother to eat there, its just Pub...

Visited pub for one evening meal during 3 night stay in Aberdovey. Restaurant area looked nice although we had to sit in bar due to our dog, we were a bit surprised to see the menu was identical to The Dovey just down the road...

I have never been greeted with such cold and unwelcoming staff as here. We booked a table on 8th September 2021 and the staff were so rude we didn't even both to see what the food was like we made the decision to spend our...

We have been here many times over the years but I feel that since COVID this place has gone drastically downhill. The two waiting staff were either exceedingly unintelligent or just really poor at customer service. Very disappointing. The food is tasty but the service...

Our family group of five, including two children, were staying in the area and, at my suggestion, we booked a table for lunch. I’ve stayed at Penhelig Arms a few times in recent years and, whilst it is quite an ordinary, middle-of-the-road establishment, I have...

This was our 3rd stay at The Penhelig Arms and we were very excited to be returning, on arrival we were given the key to the room that we had requested which was clean and just as we remembered, the bathroom had been refurbished which...

I booked a table for 12 people obviously with the circumstances it would have been 2 tables of 6. Which everywhere i have been has been no problem at all as this is following the rules. The Male manager rung me up to cancel two...

We booked a table here while staying in the area as a family of 3 adults and a child plus a dog and we were all really impressed with the quality and quantity of our food.What let our visit down was our server unfortunately.It took...

Very poor food and extremely basic quality. The menu lacked variety too. We also got served the wrong beer, but the staff did offer us a refund for this mistake after. The staff were very friendly and welcoming though. The young girl, in particular, was...