Pen & Parchment in Stratford-on-Avon

We were greeted by helpful friendly staff, and shown to our reserved seating. The venue has been refurbished since we last visited and has been done tastefully. The service was quick and the food was lovely (although it would have been nice to have a slightly bigger portion). Despite this it was good vfm.

The new renovations make the pub warm and welcoming. The staff were friendly and helpful. Hannah and Alex were met all our needs. The food was tasty and good value for money. We enjoyed our lunch very much.

Staff were very accommodating and pleasant. There three adults and two young children in our group and we were all looked after extremely well. The food was very good. Lovely atmosphere. Staff were excellent

When I saw how busy it was my heart sank and I thought we were going to wait ages for food. I was wrong. I particularly want to mention the customer service. Each member of staff we encountered was engaged and efficient. We have booked for Christmas Day lunch so it was a relief to see how well they handled being very busy. Many similar establishments are let down by poorly trained staff who act like they are on another planet. There were staff being trained on the job and it was great to see. Keep up the great work everyone as we really appreciate it. P.S. The food was great too!

Really friendly staff, found us an accessible table even though it was a busy lunchtime. Can’t fault the food, burgers were very tasty and reasonably priced. Also have accessible toilet, although there is one small step which wasn’t a problem for us.

Popped in for lunch while in Stratford with my daughter. Had a really lovely meal and we were looked after by Craig.

Visited Stratford for the day. Saw this pub,liked the look of it. Entered the pub,we were approached and asked if we were having a drink or food or both. We were shown a selection of tables to sit at as we hadn't booked. They took our drinks order,bought the menu to us. We chose our food from a lovely menu and it was reasonably priced. Service was quick,food was excellent and beautifully presented. A good price too. The staff and service was first class. Couldn't fault anything. It was so nice entering a pub/restaurant where they welcomed you and drinks and food were served to you at your table. (no phone app needed to be used to order anything) the staff were frequently walking by to make sure all was OK. Brilliant....Will definitely return and would definitely recommend. Thankyou and don't change anything,you've got customer service,food , drink and pricing bang on.

Ate here with family just before Christmas and enjoyed some very good food. As we visited here on the 23rd December we thought it would be very busy but it wasn’t too hectic which was good.

Visited as a couple, pre-booked a table for lunch. Thanks to all the staff for a wonderful Sunday lunch this New Year's Eve, with a big shout out to Sean and Elizabet 👍 We were served with a smile and left with a smile 😁 Food and drink were lovely, thank you, especially the sticky toffee pudding and custard 😉 Keep up the good work xx

We’ve been to lots of other Green King pubs and the food is usually decent but the food here was excellent. It was food you would expect from a higher-end pub. Plates were warm and food were hot. We were a party of 11 and usually one or two family members will moan about something- there was not one complaint about their food. Thank you for making our Christmas get-together enjoyable. I would definitely recommend a meal at this friendly pub.

A huge "thank you" to all staff at Pen & Parchment, Stratford for making our Christmas Day so enjoyable. We had pre-booked the Christmas Menu and were definitely not disappointed. The atmosphere was superb, the lay-out of the tables was brilliant - not too close to each other, and obviously decorations made the whole thing christmassy! Service was absolutely superb, all staff were extremely polite, willing to help and very customer service orientated - went out of their way to ensure everyone enjoyed the day. The meal itself was fantastic with HUGE portions - far too much for me but I thoroughly enjoyed what I managed to eat and the selection of starters/main/desserts clearly catered for all tastes. Would like to give particular thanks to our server but unfortunately can't recall their name (the card reads something like "lovil" but I'm sure they will recognise the name and I apologise for not being clear). Overall this was a fantastic experience and we're already looking forward to booking again for Christmas day 2024!!!

This isn't a poor review just for the sake of doing one but an open and honest one. We booked for the Christmas day menu, having dined at the P&P and enjoyed the experience. Let's face it, there are many choices for Christmas day .Bad choice made!!!! We we're booked for 1430 and arrived at 1425. All good with a lovely table with a selection box and a card. Drinks orders taken, and starter's arrived. All good, no issues, and starter's were nice. Unfortunately, that's when things went wrong. After the starter's were cleared, we sat and sat and sat. A couple walked out as they were less than complimentary regarding the food. We carried on waiting,staff & managers kept looking at us and finally after around 45 minutes a member of staff came and asked what we were wanting for. When we said our mains he seemed quite shocked. Then about 20 minutes later our food arrived. I can only imagine that they had to scramble little scrap bits together to make our meals. Turkey was ok carrots like rubber, roasts pots passble and yorkies could of broke windows. Ate what we could because we knew there wasn't a mackies on the hours trek bck home. If that hadn't ruined our Christmas day enough, all the locals sat around us swearing their heads off and the staff were laying up for breakfast.

Excellent. Each one of us had a different meal and we were very impressed by the service, choice and quality of the food. Coupled with great service and lovely banter from Dimitrios and Sion, it's somewhere we would definitely visit again and thoroughly recommend. Well done, we WILL be back.

Booked for Xmas day 75 pound a head . We walked out the food was cold . Old Yorkshire pudding one pig in blanket . I had steak it was like a lump of salty coal very disappointed. We went home starving spoilt our Xmas

Fantastic service from will, really good at service and a friendly face. Very happy at his work and we really felt welcome great food great drink great atmosphere 5 star all round

I have to start out with a BIG thanks to our bartender and server Carrie-Anne!! Thank you! She gave us great service, advise, and suggestions. My wife and I were not sure about the place but we were very glad we did!! The location, prices and food were great and reasonable! My wife had the roasted lamb shank which was cooked to perfection! The Avocado shrimp cocktail was outstanding and my fried squid/calamari was so light and tasty!! The Pen and parchment also has accomodations. Stop in and visit with Carrie-Anne, Robert and team. Well worth it!!

We have been coming for years and the friendly staff are the pub’s greatest asset. Although it’s often busy, you can always get a table. Food is typically Green King . Nothing fancy but good value, served piping hot with a smile. We noticed the decor was getting tired on our last visit. Some of the seats had stains and exposed stuffing, and it desperately needs a lick of paint. Hopefully, this is in hand because this old pub deserves looking after.

Domitrios and Sean were amazing, excellent hosts, really great banter and meal recommendations. Highly recommend a visit even if popping in for great laughs and a few drinks.

We came for the Victorian market last Sunday but that was a wash out. We stumbled across this pub on the way back to the car so decided to nip in on the off chance of a table, we were greeted by Craig who took us to a nice table in the corner by a radiator to dry. We had 2 coffees and 2 cokes and 4 roast beef, which was lovely, the potato’s were crispy with lots of gravy. We were served by Will who was fantastic. All in all a great visit.

Stopped in for an evening meal whilst away for the Christmas Market. I had steak which was cooked to my liking, really tasty. My wife had scampi and throughly enjoyed it. Male bar staff was extremely helpful and friendly and couldn’t do enough to make...

We booked this for dinner after our visit to the Christmas market. Food was good, but service was a little hit and miss. We were directed to our table and told our server would be with us. Well they did not appear, and my step mum-in-law had to go and buy drinks and ask someone to come and serve us. Food was presented in a reasonable time. I do think that there may have been a staffing shortage, but to watch the staff engaged in a conversation behind the bar and not serving did not help. Still it a nice pub, with good British pub grub and good staff.

Hard to know where to start. I visited this site in 2021 it was busy but a nice experience, however all that has changed. I went to the Christmas market on 09/12/23. When we were ready we went to this pub looking forward to a...

After a wet day walking round the market we passed this little gem on the way back to the car. The market being a little overpriced we decided to call in and see if they had a table for lunch, we were found one near...

Brilliant service by Carrie Ann give her a 10 Marvellous food and just great comfort was really nice to sit as a solo person and have some nice chat but also knowing that I wanted to be on my own

Had a nice meal out. Lovely friendly service (carrie Anne ) Food was lovely and hot. Well certainly be back again. Lovely pub

We visited Stratford for the Victorian Christmas market and stayed at the crown plaza hotel. We visited the Pen & Parchment on a couple of occasions for a drink on the way back to our hotel and must say the service we received on both...

Four of us for drinks on a very busy Saturday lunch as Xmas market on. Mother then noticed lipstick all around the top of the glass, she had drank half of her drink before she noticed, we were busy trying to find a table so...

Visited the pen and parchment on a very very busy Friday afternoon. We were greeted by will who promptly found us a table in the middle of a busy lunch service. Nothing was too much trouble. Not only do they have their normal menu but...

Lovely service by Carrie-Anne tonight. Very pleasant, polite, and friendly, despite being really busy from the extra footfall with the Christmas Market. Food was really hot, tasty, and served quickly. Will definitely return. Thank you, Carrie-Anne

We came in early on a dismal wet Sunday looking for a Sunday roast, as requested by our French friends, and discovered one of the best Sunday roasts we've ever had. Beautifully cooked and flavoursome, I've a feeling we'll be back. Great friendly service as...

Carrie Anne was very welcoming. She moved tables to accommodate us. Compliments to the chef. All the dishes were lovely. Definitely come back.

We visited as a group of 20 on a day trip from Birmingham. We didn’t realise its was the Christmas light switch on and struggled to get in anywhere. We met the gaffer Craig, a fellow bluenose who found us a space to huddle in...

Every review opportunity for this place (including this one) seems to overlook that this is a hotel as well as a pub! Well we stayed here for 2 nights and I would happily recommend it. It is so convenient for visiting Stratford, everything is within...

Not happy as table booked for 6:30pm table wasn’t cleaned! Has to clean myself with products and cloth that was left on the table! 3 out of the family of 15 ordered the lasagna, not happy as it was burnt and dry- pay for fresh...

Excellent facilities, breakfast was a very large tradition breakfast. We were met by Will this morning, who was more than welcoming to ourselves and the dog.

This place is great, we found the food top quality and the staff are amazing. So friendly. We loved the fact it’s also dog friendly so we got to pet plenty fur babies

Family group of 7 visited the restaurant without a booking on Sunday. The team were very accommodating and immediately sorted us out with two adjoining tables. Food was good we all chose off the standard menu which was freshly cooked. Definitely recommend a visit

Attended for lunch on my mums birthday. Is a lovely vibrant setting, with a country pub feeling. We were made to feel extremely welcome by Will, his service was 10/10 and he went above and beyond to make our experience memorable. Food was absolutely incredible,...

Pen & Parchment Stratford-upon-Avon Left thirsty & hungry 923210027 Totally ignored by staff, left the premises hungry and thirsty. Wasnt that busy but when the barman does everything from answer the phone to scratch his privates and not serve you when your should right at...

Arrived on a cold and set Thursday morning to find it deserted but was welcomed by Ethan who served with a friendly attitude. We ordered a large glass of Sauv Blanc and two halves of ale: Abbot and Greene King IPA. This caused us amusement...

Came here for an evening meal for one. Seated straight away on arrival, tentative staff throughout. Food was cooked perfectly. Nice crisp on the chicken batter and the chicken gravy was delicious. Mainly served by a chap called Will, good banter and a friendly smile....

My girlfriend and I whent out for lunch I would say it was the best we've had in Stratford upon Avon and the staff were very helpful well done keep it up

Disgraceful attitude when can’t even acknowledge a reservation, obviously don’t need the business, when you request a confirmation and they can’t be bothered then you just give them a big miss

Friendly and welcoming staff. Had gluten free ultimate butger and this was excellent, realy nice GF bun.

Great atmosphere and friendly service. Good value food and drinks. Very close to the shops. No parking, but close to parking areas.

Popped in for lunch on a day out in Stratford. Greeted warmly by Anne-Marie. Excellent food and service. The Ruddles and Steak pie was a delight with perfect pastry and tender beef. My partner had the Salmon Florentine where the salmon was lovely and moist...

Wow. What an absolute find, Just on the edge of the town centre. We stumbled across this pub on the way from the car park in to the town centre. We were absolutely famished and the Pen and Parchment did not disappoint. Absolutely delicious food,...

Stayed here for three nights. Our room was clean and airy The staff were friendly and helpful. Food was great. When we booked we didn't realise how central The Pen & Parchment was. Everything we wanted to do was in walking distance from here. Would...

This restaurant is very good,excellent food and very funny and friendly staff despite there long working hours! And dog friendly

Stopped for lunch with a friend Good food and friendly and helpful staff also good value Will return soon

Food was lovely, but they did forget the chips. Customer service isn’t at the forefront, when they can see you waiting for a drink and the bartender is busy making cocktails- but it is more important to put the coffee cups away. A shame as...

We both had the delicious English breakfast served by the lovely Heather. Nothing was to much trouble. We would go again.

Breakfast was a little expensive but was lovely, room were small but everything you needed clean and bright, even in a normal summer it needs AC fantastic location for a visit to the town at a reasonable price. However my fault I never asked ref...

Food was great. Served throughout the evening by Sam and another older gentlemen - both were personable and friendly. You can also get an NHS discount via Blue Light Card. Would recommend.

Absolute hidden gem! We popped in as we were passing and the service and food were exceptional. Real fresh home cooked food, served in reasonable time, pipping hot, and deliciously tasty. Food and drinks were reasonably priced and we will definitely be back

The Saturday of an august bank holiday weekend ant at 4pm there isn’t a single ale available. Rather sad for a brewery owned pub to be selling lager only.

First problem the pub had no ales on draft only lagers this was the case for two days running. For our meal I ordered a sirloin steak meadium rare but found it very grizzly and overcooked, my wife had fish and chips and her fish...

We had an excellent meal just before 6pm Saturday .. everything was well presented and tasted absolutely delicious can highly recommend the Roasted Butternut Squash risotto the taste was amazing and it was hot to the last bite… The pub caters for small pudding/sweet choices...

Affordable weekend treat - breakfast out in Stratford upon Avon. The Pen and Parchment opens early (7am weekdays, 8am weekends) does an excellent and affordable traditional breakfast and has a lovely relaxed atmosphere. The staff and friendly and helpful too.

Ordered drinks which did not arrive until we asked again - the waitress had forgotten - and then one was missing. Can’t believe it was over £3 for a soda water when many pubs don’t charge for this. Food was ok but chips were quite...

Lovely lunch for my daughter and I, great service from Jack & Will today, would recommend, thanks very much.

Staying in Stratford for the Game fair at Ragley Hall at the end of July. This was close to where we were staying and food looked good. Did not book but on arrival had a friendly greeting and welcomed warmly. A table was found and...

Excellent food and service provided by Will. Our compliments to the chef with our meal sea bass and scallops risotto. Central location. Wonderful original 18th century . pub

Disgusting treatment. Walked in, told 1 hour wait for a table. People came in after us and were seated straight away . They had NOT booked!

Just spent a couple of nights at the Pen & Parchment whilst attending the Game Fare. Could not have been better - very friendly and attentive Manager, good pub food and excellent bedroom. Only one downside, but I managed - no draught bitter! Ideal location...

I would like to say a huge thank you to Elisia. My friend and I came to Stratford yesterday on a long run and stupidly did not bring any chargers, cards or cash with us. With that our phones were on brink of dying with...

Just had 2 nights dinner, bed and breakfast. Food is excellent and very good value, staff attentive and bedrooms well appointed. Will definitely be returning.

booked a table and on arrival was advised there would be a wait which we not too happy about however the young man who served us ensured we didnt wait too long at all . the food was good , lovely place , has good...

What a great experience we had. We visited of a lunchtime, 4 of us on a trip of England from america,and of course a visit to Stratford-upon-Avon was in order. After a walk round we decided on lunch at the pen and parchment. Upon entry...

Food was okay but the service was awful. We waited ages to order, waited for our plates to be taken and at least 4 members of staff walked past our table. We had wanted dessert but decided against it as table next to us enquired...

Sam and Dan we fantastic such a laugh we had. Best hotel stay ever. Sam was really funny and very attractive also. Will definitely come back again. Food was amazing

Amazing staff. Sam on the bar was amazing and had a laugh with him even though it was busy and jsut him. Nice and cozy pub especially with food and drinks outside on a sunny day. Overall amazing staff and service

We arrived with reservations of 19. Adults and children. Each and everyone was totally satisfied! Food was fantastic, service from Sam and Sean was outstanding! If I ever get back to Stratford I will return to PEN AND PARCHMENT!!!!

Well let’s start with the very slow service. Waitress’s didn’t want to be there. Food arrived after a lengthy wait. The children's vegetables looked like they had been through the washing machine! All dried up and limp! Chips were also dry. Would recommend as a...

Awful ! Took for ever to get drinks . When the Food finally arrived it wasn’t fit for a dog ! Menus were covered in fingerprints , clearly no attempt to be cleaned in any way. What little food I did eat ( which was...

We had our first day out without the children for over 9 months and popped to Stratford and here for tea. First of all the guy behind the bar was super friendly explained they were short staffed but there was no one inside the pub...

Called in for something to eat on our first night staying in the area, venue was very busy so took a while to order food, but didn’t wait that long for our food which was nice a fresh. Nothing not to like, good for a...

Poor Service, we had the roast which was just about edible, no one came to ask if we wanted dessert, they had also ran out of a lot of food.

In Stratford for the night with friends for a birthday. We were staying at the pub and the staff were very and attentive. Unfortunately our room wasn’t the best. Just some small things like no long mirror, uncomfortable bed and mould in the shower. The...

Cannot praise the Staff enough went out of their way to accommodate me and my wife after originally booking a table for the Sister pub the Rose and crown and being told on arrival that we would have to wait one and a half hours...

We pre-booked our table as we were visiting Stratford-upon-Avon for a few nights and were staying at the Crowne Plaza Hotel nearby. The pub was very quiet when we arrived and remained so all evening. When we ordered our food we were surprised at the...

We often call in on a Friday as there is no need to book and Stratford gets busy in the evening. Service was friendly and helpful. Food has much improved and offers good value. Menus need a good wipe/replacing - take hand sanitiser after handling....

Absolutely shocking. Never again. No cutlery ate our carvery with our hands . No one checking if you was in . Desserts served with no spoons for 5 minutes. The place was deserted . Advertised as riverside views again a complete lie. Shoved up a...

Lovely room,comfy bed clean bathroom and friendly staff . Great breakfast too. Worried about traffic noise from main road but it’s surprisingly quiet. Thank you for a grand stay.

We went to this pub by chance and I have to say we were really surprised by the quality and especially the service of the waitress CARRIE-ANNE she was really delightful even though she was very busy, she was really good and kind. We recommend...

Lovely food recommend the chicken. Staff very friendly and the price was reasonable. Well kept pub loved it. Would definitely go back.

What a cracking pub, there's a young lady there called chloe and she was amazing, couldn't do enough for us, would definately recommend this pub thanks to her pleasant personality.

Another fab meal at the pen & parchment. Great service, great food, thanks again Charlotte & all the team. A genuine 10 out of 10.

Visited April 23. No sincere welcome. Told we could sit anywhere. Ordered at the bar. Staff very hostile. Ordered simple food. Nothing complicated. Cheese and Bacon Burger and chicken and chips. After an hour, enquired about our order only to be told there was a...

We found this a very pleasant overnight stay ,very clean very friendly ,close to all the amenities and security was good .Will return again soon

My wife and I visited Stratford Upon Avon for a few days in March. We went to the pen and parchment twice because the food and the 2 members of staff Rob and Charlotte were lovely people. Great way to start the 2 full days...

Great one night stay at the Pen and Parchment. Pleasant room, lovely staff. Friendly place. Ideally situated in Stratford upon Avon. River across the road and short walk to the Royal Shakespeare Theatre, bars and restaurants.

Wow came in by chance for Sunday lunch easily one of the best I've tasted. A large portion of quality food and reasonably priced. And I am fussy

Lovely room. Good size. Comfortable king size bed. The room had everything you could need and especially with the cold weather outside it was warm and cosy. Perfectly located for the town centre. Only downside was that there is no car park but one right...

Unfortunately we were unable to make our stay due to the weather conditions. Customer service was excellent, our trip was cancelled with a full refund at very short notice, even though the terms of our booking didn't require this. I will definitely be rebooking for...

Wonderful welcome from warm and friendly staff. Very helpful indeed 5 people and a pooch. Couldn’t ask for more from the staff. The food was excellent everybody loved the food especially the youngster of the family who loved his build your own pasta which made...

Lovely little hotel above a green king pub, location was excellent the main river runs next to it and across the road is the jetty for the boat trips and bars, 2 minute walk and your in the town centre with loads of little bistros...

Amazing since stepping into the Restuarant greeted well with a smile and a little happy place to be. Service with a smile goes a long way. Will be coming here again! Food was spot on too.

First pub you see when coming in from the marina car park. Nice enough pib but not a lot of choice food wise.

We visited as a family with 2 teenagers and were met with a warm welcome. Although usually table service, due to limited staff we were asked to order at the bar which was not a problem. Throughout the service was friendly and efficient. We ordered...