Peckish in North East Lincolnshire

The same as many others, gutted that the place is changing to a Premier Inn guests only restaurant, seriously bad move. The place is busy nearly every serving We have even been for Christmas dinner for the last 10 years or so as well as breakfasts and tea times Please rethink this ridiculous decision

The drinks were absolutely brilliant I would recommend people to come here and I’m gonna come to the river head coffee more often cause the food and drinks was amazing.

Went with friends for afternoon tea all food was very good plenty of choice staff were very nice and looked after us Would recommend it

We visited to commemorate my Stepfather’s 80th Birthday after he passed away in 2022. He was born in Cleethorpes and as a child looked through the windows of this hotel with his brother saying that one day they would stay here. They both lived to experience staying here, and it is now our privilege to carry on this tradition. The hotel is beautiful, traditional and spotlessly clean. We dined in the restaurant and found the food and service impeccable. We look forward to returning next year…. And every year after.

My husband and I arrived at 1250 to be greeted with “have you booked?” As passing trade but living local we hadn’t realised you had to book and we were informed by a member of staff that they were really popular so tables get booked quickly but she would take a look. We noticed two tables free both seating 4, one in the corner and one set inbetween two other tables. The member of staff informed us that the corner table we had placed our things on was booked at 1:30 but we could have the one set inbetween the other tables and the one where everyone knocked into when passing. I told her we would be done quickly anyway so not to worry. My latte came and I had drunk it before my cake arrived, my husbands’ Americano was very weak but was hot, his cheesecake was tasty all the same and my Victoria sponge equally tasty. Within 15mins a table of 6 was cleared and made available and the table that we originally had chosen was offered as a “choice of where would you like to sit” to customers who had booked. We have eaten in some lovely places and had coffee in some nice settings but have never felt as uncomfortable or unwelcome before. I would say that if passing trade isn’t welcome then put bookings only on your page would be helpful, so customers who feel It would be lovely to drop by and support a local business don’t.