kingsway hotel in North East Lincolnshire

Incredible gem in an incredible location. Came for a birthday meal with the 3 course Sunday option. Seated in lobby and brought a drink and menus to browse until we were shown our table which our starters came promptly. All 3 courses were exceptional and well received by all party members. Staff were lovely and helpful and offered great service. Would highly recommend this establishment and it’s not too out of anyone’s price range for a special occasion whatsoever - very very reasonable. Thankyou for having us and most definitely look forward to a return visit ☺️

Fantastic service for a large party of 17, no waiting, food all perfect 👌 thank you!

Lovely hotel. Rooms are all recently modernised and decorated. Spacious bathroom with both bath and walk in shower. Bar is very comfortable with great views out to sea and the restaurant serves delicious food in elegant surroundings. Staff all friendly and helpful. All at very reasonable prices, would definitely recommend.

We visited to commemorate my Stepfather’s 80th Birthday after he passed away in 2022. He was born in Cleethorpes and as a child looked through the windows of this hotel with his brother saying that one day they would stay here. They both lived to experience staying here, and it is now our privilege to carry on this tradition. The hotel is beautiful, traditional and spotlessly clean. We dined in the restaurant and found the food and service impeccable. We look forward to returning next year…. And every year after.

Went to celebrate our friend's birthday. Food was lovely but wine was hugely overpriced, I was charged £15 for a glass of white wine. Wasn't presented with a bottle so not sure why it was so expensive. The atmosphere is lovely though.

My mum went for a anniversary with 31 people and the service and experience was horrendous and they had to wait an hour between each course and this was a lunch service the pie they had was salty pastry and the soup was extremely hot which looking at the bigger picture was dangerous for the group where mainly older people

Had an excellent meal in their restaurant. Wonderful staff.

We celebrated a family birthday, by having dinner at the Kingsway hotel restaurant, everybody enjoyed their chosen meal; the staff were very welcoming, considering there were eight of us, we were all satisfied. The price was very reasonable, the atmosphere and ambience was also very pleasing.

Beautifully appointed restaurant and spotlessly clean. Exemplary service and incredibly tasty food, fresh and very well presented. Couldn't fault it on any level and worth dressing up for. Altogether fantastic.

Booked 18.30 hrs dinner reservation through Kingsway recognised Open Table System and did not receive any confirmation of booking. Due to lack of any confirmation we contacted The Kingsway and the receptionist reserved a table for four at 18.45 hrs. Worried we now may have two tables booked we cancelled the online booking of 18.30 hrs ( the only booking displayed) On arrival the receptionist showed us through to the lounge ready to order drinks. Minutes later a member of staff informed us we had cancelled our booking which is clearly not the case, the error appears to be with the reception area. The member of staff was not friendly or helpful and told us she could not resolve the issue and we would have to leave. I asked to speak to the manager to which the Woman replied she was the Manager and walked away, certainly no caring customer attitude available there. Our celebration dinner was ruined by someone who couldn’t care less about her customers at this time. Certainly not the mark of good establishment.

Sunday lunch for myself, husband and in laws. Bar area very pleasing and table service. Good choice of menu for a set Sunday lunch and good value. The food was very good for the price we paid, good portion sizes and service for food and drinks was very good. I would have preferred the whole piece of belly pork to have had crackling but unfortunately only half had crackled. My angst came with the positioning of the table, we were sat in the middle of the restaurant near the double doors into the area. It was a wind tunnel, my 75 year old mother in law had to swap seats to try and avoid the breeze, we mentioned it to the staff but they said they could not shut the restaurant doors, we asked to move tables as there were many vacant at that time, they said we couldn’t move because they were fully booked. They said they would speak to the manager, nothing happened. This unfortunately had a negative impact on the lunch as we were all so cold and I felt the customer service should have been better and they could have moved us. Would I go again? Yes the food was good for the price but I will be very specific about the table being at the far end of the restaurant

My wife and I dined here for her birthday. I mentioned on the online booking it was a birthday celebration and there was a card on the table which was a nice touch. There was an option of a la carte or set menu. We opted for the former and the quality of food and portion sizes were excellent. Good value for money and the location being on the sea front was great. Would highly recommend.

My wife and I have been regulars at the Kingsway Hotel (4 or 5 times a year) for the last 15 years. It was once like stepping out of real life into a little bit of luxury. Silver service at the tables, no shorts allowed in the dining room. There was always a maitre d running the restaurant, it wasn’t cheap but you expected to pay a little more for the service and quality of food. The hotel is under new management and has changed many things and brought everything down to a more affordable price. This is however reflected in the quality of the food and service.

I’ve stayed a couple of times recently and the service has always been great, the staff are friendly and the rooms are comfortable enough. Location is amazing. Off street parking is available if you catch it at the right time. No casual dress in the restaurant.

Only used the restaurant. Many guests but the service still worked satisfactorily.

My son bought me some vouchers to have a meal here We went on Tuesday evening Ordered haddock chips peas Only got half a fillet of fish Chips was burnt All the time we were sitting at the table No drinks was offered we had to ask for water And no Vanilla Ice cream Service what's terrible I have another 50 pound voucher That I will not be using I'm in taxi driver in Grimsby I will not be telling everybody to go there

I booked to take my friend for a celebratory lunch with her 3 month old baby. It was for a Monday at 1pm. I received a phone call at 4.30pm the day before to say that they do not accept children under five. I had confirmed the reservation twice in an email and text when requested. If this is the hotel policy, they should put a note on their website. We just wanted a quiet lunch, in a pleasant hotel, which I have stayed in and used the restaurant several times. This is very poor communication, you shouldn't treat customers like this. I'm very disappointed and flabbergasted that I received a phone call cancelling, now I haven't got time to book anywhere else.

What can I say ? Every time we go for dinner either weekends on in the week the standard of food and service never disappoints. Beautiful food, lovely surroundings and staff that are just fabulous and a credit to the Kingsway. The lounge is perfect for a pre meal drink and post meal coffee. The choice of wine and drinks is perfect and extremely well priced for the quality . We truly cannot fault anything and would recommend without hesitation.

Excellent Hotel, the staff were amazing and went out of their way to make our visit pleasurable. Breakfast was first class ,freshly cooked locally sourced food really enjoyed it.

Excellent lunch today. Fantastic value- 2 courses for £19 !!! Menu was varied and interesting, something for everyone and food was well presented and very tasty too. Lovely sitting in the window overlooking the sea with white table cloths and napkins, served by friendly, professional staff. Will be back !

My friend and I booked here as many other local restaurants are closed on a Monday. We were not disappointed! They offer an a' la carte menu and set menu. The set menu had a great choice and was a very reasonable price. We both opted for halloumi Salads to start. The serving was a good size and the dressing was delicious. For mains my friend had a caesar salad and I the steak and ale pie. The salad was great! Large bowl with huge chunks of chicken. Everything was well proportioned and dressed well. The pie was packed with steak and there was a nice finishing touch of a "K" on the pie top. Served with a creamy mash, carrots, cauliflower and gravy. It was a really delicious meal. £50 for the pair of us with 2 soft drinks each, great price and makes eating out affordable. Parking was good, they have their own spaces around the side of the hotel. Staff were attentive but not intrusive. Love that although our table was not next to a window it was positioned so my friend and I could both look out to sea! Will be booking again in the near future

Had Sunday lunch. Cannot fault it xxx

Excellent Food Service & Accommodation. Highly recommended.

Restaurant at first glance with limited menu was promising. Service was great with short waits. Ordered chicken parfait with house chutney and toasted ciabatta, the parfait was generous and tasty but was served with garlic stodgy bread so ate it with the french toast that was complimentary on the table at arrival. My guests prawn salad was very ordinary. We both had chicken chasseur with potatoes and seasonal vegetables for our entree. It was a small chicken leg served atop a lump of mashed potatoes and a sauce so thick it resembled a ‘chicken tonight’ one. They assured me mash was not frozen, but if it was fresh, then they must have run out of butter. I was expecting a few small new potatoes. The seasonal vegetables turned out to be a ratatouille stew! Since when are tomatoes, peppers. Aubergines and onions, seasonal vegetables in the UK ? Neither of us touched it. When waitress asked if everything was ok, I told her of my disappointment and she checked with chef and just came back with information about the supposed ‘fresh’ potatoes. Very disappointed. Should have gone out to a chippy and saved fifty quid!

The beef was served very rare and maybe this should be stated on the menu. The selection and quantity of vegetables was poor. Apart from that the food was good and service also good but I’ve rated 3 out of 5 because you can get similar standard at other places for a lot less money. Kingsway used to be known for Sunday lunches with fine selection of veg served at the table but not like that anymore.

It’s a nice atmosphere but food wasn’t very good at all! The starter of prawns was quite nice. The lamb shank was really rich, the pheasant was very dry and the fish meal was just basically some battered fish! It’s a reasonably priced place but you would expect better food!

We always stay the Kingsway when we visit Grimsby. Staff are always friendly and helpful,the breakfast experience is excellent!

We only went for lunch, great service and fantastic meal. All with a bit of elegance.

Just a very good hotel, sea view room great, lift access to all floors and car park. Great food, nice longe bar, dining room very good, comfortable seats, food 100%. How a hotel should be.

Back to it's old self,Food was very good

Absolutely stunning setting inside for a meal. Service 5 star Food 5 star Would highly recommend

Everything was very nice and room was large , clean , well equipped and v comfortable. With a sea view . Shower was powerful and bathroom immaculate with all you needed. Great to have tea and coffee making facilities too.

Went for a early valentines meal. It was lovely. Had never been before. Warm and calm atmosphere. The staff were professional. The food was delicious. Easy parking.

Fixed price lunch menu was great value offered a wide selection that suits all tastes, served with a smile from well trained staff, immaculate white table clothes and proper napkins. What’s not to like for £23 for 3 courses. Theakstons beer excellent, nice coffee with complimentary chocolates and Turkish delight, al together a great afternoon with friends.

I booked in here for our Christmas Eve meal for myself and my family. We booked in for 7pm. We arrived slightly early but was not shown to our table until 7:45 despite a 7pm booking. When the food came, the starters where ok, but the smoked cheese over powered the tomato soup, making it more smoked cheese soup rather then tomato and smoked cheese soup, pate was lovely , the prawn cocktail has over the years shrunk in size! For mains I can not moan about the steak at all, the herb crusted salmon was also very nice however there was only 3 halves of new potato to accompany the dish, the catch of the day which was the fish Brill was over cooked and the bone came off but only to go everywhere on the plate, we even had to ask for a plate for the bone once removed from the fish, the rest opted for the Christmas dinner which was swimming in gravy which is ok if you like gravy!! The roast potato's looked like they had been reheated and the veg (well brussel sprouts with bacon lardons and red cabbage) was a small serving between 6 people, no carrots or broccoli. All in all a very disappointing meal for a highly regarded venue and price! I have to say 2022 was lovely, but after this meal we will not be going back.

Chose the Kingsway for our party of 12 to celebrate mums birthday as we had the previous year however was very disappointed this time with the food. The restaurant setting is lovely table nicely set and staff nice. The food was average the only vegetables served were sprouts and red cabbage which is probably everyone’s least favourite. No carrots no mash just one roast potato. Their gluten free turkey had no stuffing or pigs in blankets like the rest a disgrace when sausages are ready available without gluten. Why don’t they buy gf and use for all meals. My crème brûlée was square so obviously done on a large tray and had a very heavy texture not nice. Seems large scale catering on a budget. When it came to the bill we had three different ones the first had only our drinks on which we could have paid and left but we are honest. The second they hadn’t taken off the deposit we had already paid so by the time the third one arrived it had taken half an hour. Just a disappointing lunch which should have been a celebration. We won’t return next year.

My first visit to The Kingsway for a meal and it’s local to me! I always thought it would be too expensive. I was pleasantly surprised. Loved the traditional feel of the hotel. Very profession staff who were efficient and attentive. Nice lounge areas to sit and enjoy a drink. Beautifully decorated throughout. Spacious dining room with full table service. Food was lovely and generous portions. Although the set menu price was reasonable the drinks prices were expensive but, like a lot of venues these days, this is where the hotel and restaurant industry make their money. Just be mindful of the this. Would definitely revisit. Enjoyed the experience of spending an evening with a little bit of attention to detail, traditional values and nice food. Well done Team Kingsway!

Excellent location and restaurant is large and roomy and tables well laid out but unbelievably quiet for a Friday night. Went for the set menu of 3 courses, other menu available but 3 courses for £22 sounded interesting. I ordered the crabcakes and my wife ordered the pate, both extremely bland with not a hint of crab. I ordered the 'bubble and squeak' risotto which came topped with a poached egg, .......the egg being the tastiest part of the meal. It literally tasted like boile rice, tasted slightly fried and there was no taste of anything else, my wife's pie was again tasteless, but they were happy to charge an extra £5 for some chips, added to the egg this being the best part. Dessert was OK at best, service was OK. I dont think we'll bother again, its a shame because the dining room is really nice but the wine is also expensive but the location and dining room deserve better food despite the cheaper 3 course menu option. We visited there preiously about 3 yrs ago for a family meal and could not fault it but not this time.....

We booked a table for 5 mid afternoon on a Saturday. Initially for afternoon tea but were contacted to say this was not available but a choice of alternative menus including light bites would be available which was fine. Shown to our table and asked for the light bites menu but told (despite very few tables being occupied) we were not permitted to remain in the main restaurant unless we wanted to order full meals from the main menu. Our party consisted of older people with small appetites who would not have managed two courses so we had no option but to be downgraded to the lounge area. Ordered and food arrived after quite a long wait. Food was good but while place lacked ambience. No background music. Cold atmosphere. Concept of customer being at the centre of the dining experience seemed alien. Individual staff members ok but management needs to reflect on how to treat customers. Will not return.

Breakfast at the Kingsway is an experience not to be missed. The experience begins with a charming waitress who make you feel so welcome as they show you to a sea view table, subject to availability. Breakfast is served from 06.30 on weekdays and later over the weekend. A buffet table is the first port of call, offering cereals, fruit ,cheeses and cold meats and much more. You are offered a choice of freshly cooked delights complemented by a choice of not drinks. My all time favourite being omelette Arnold Bennett...a layered dish of omelette ,flaked smoked Haddock covered by a rich mustard cheese sauce, heaven on a plate! In my opinion it is like having breakfast on a cruise liner.

Very nice place but the food is so poor it's unbelievable. There were about 20 in the group and A lot had ordered the steak and ale pie. Pastry was so hard it was like a Lincoln biscuit. Steak!!! Three bits of meat in a thin gravy with tons of peas in it. They would have done better if they'd served pukka pies. If that's Cleethorpes fine dining then it will crash and burn.

Nice to see a change of Menu. Food very good but chips hard could not eat. Smoked salmon, Pate, Soup starters. Chicken, Beef medallions, Belly pork main. Crème brûlée, Pudding of the day, Chocolate cheese cake dessert. Coffee & Chocolate to finish. Staff very friendly happy and smiling.

Stayed overnight and enjoyed DBB .Belly pork and all the trimmings exceptional.Everything excellent and would highly recommend . We've stayed in many hotel in both Lincs and elsewhere and at this moment in time The Kingsway surpasses the rest .

This is my favourite cleethorpes hotel. It is such a well run hotel with friendly staff. The breakfast staff were delightful and Daniel is so very funny as well as being good at his job. The lady who's name afraid I didn't get was also pleasant. The food was gorgeous and very well presented and the lounges and bars were just so relaxing. I don't have a bad word to say about this hotel at all. Cleaners also friendly and do a excellent job .

We were there to celebrate our golden wedding with friends. Very welcoming and attentive. Food delicious and waiting staff very good. Lovely ambience. Looked after very well. Would highly recommend A very enjoyable evening.

Fab hotel with everything catered for. The venue it self is extremely clean and the staff are very polite

Fantastic meal with extra special service. £16 2 course set menu with no reduction in quality of food.

Excellent stay at the Kingsway Hotel. Sunday lunch and overnight stay with breakfast. Can’t praise them enough. Food excellent. Staff very friendly and helpful. Parking facilities. Hotel room lovely and clean. Highly recommend.

Visited with friends for a wine tasting evenings and everything about our visit was fabulous. We were greeted with Champagne and Canapés, then taken through to the dining room for four wonderful courses, accompanied by a choice of two wines with each. Before each course we were given information about each wine which was very informative and we all came away with a little more knowledge. Both the food and the wine were excellent and the staff were amazing. This was a fantastic evening and experience, and all four of us are hoping that they will hold another one soon. Thank you

We enjoyed a super Coronation afternoon tea complete with Pimms or fizz over the May bank holiday weekend. Tea was served in the dining room with sea views. There were traditional sandwiches plus coronation chicken and a lovely selection of savouries including sausage rolls and soup. Alongside the traditonal scones and jam were brownies, trifle and victoria sponge, etc. It was all well presented and with very generous quantities -we took some home! Friendly but unobtrusive service. A special tea for a special occasion!

We was very unsure how we would be suited for this dining experience! We was a family of 6 with a 7 year old!! What an amazing experience! Out 7 year old was treated like a princess from start to finish. We was greeted so...

What a great experience! We dined in the restaurant on Monday evening 3rd july for a special occasion! Staff were very welcoming and attentive. The manager was so knowledgeable. Perfect service, perfect food, we will definitely be returning. Thank you for the amazing experience!

This is probably the best place to eat in cleethorpes. We booked for carnival night and was seated in the window. The food and the service didnt disappoint. Excellent value for money.

Possibly the best breakfast that I have had in any hotel that I have visited on land and sea. The welcoming surroundings together with cheerful, professional service introduce you to an outstanding menu. All food is cooked to order , no dried up food in...

I have eaten at the Kingsway many times. Just lately I have been very impressed with the meal deal offered as well as the à La carte menu. The portion size in this meal deal is just right for me and I was able to...

I arranged a celebratory dinner and overnight stay for 16 people. We were able to use the Tennyson Lounge for our dinner party. All the staff were so attentive and in particular the serving staff and those in the bar/lounge areas. Nothing was too much...

Went to The Kingsway today for afternoon tea, our Daughter had organised it for mothers day as she’s a firefighter and was working the weekend. The staff are excellent and the afternoon tea exceptional. We have had afternoon tea at several 5 star establishments in...

We have been to the Kingsway many times over the years and my wife wasn’t surprised that I was taking her there for Sunday lunch and an overnight stop for her birthday. What she wasn’t prepared for was the gathering of her long time friends...

Great service in lovely relaxing surroundings. This venue has sone really well over the years and kept the tradition with fabulous service and a lovely menu. A special place for a special treat.Just a shame that the lunch menu isb Very expensive.

I went out for dinner tonight and it was all fantastic, the salmon was high quality, my rhubarb gnocchi and feta main was delicious and went together really well as it was creamy and smooth. My partner steak was cooked to perfection. And my desert,...

We went for my fathers 70th birthday. Hadn’t been for years and we were really impressed. Everything that made The Kingsway special was still there but it was just a little more relaxed and contemporary than it was. The refurbishment is really well done. The...

Came for the festive evening menu , had 2 courses each . Food delicious, both chose the turkey with all the trimmings, beautiful, compliments to the chef . Then had chocolate torte and Sticky Toffee pudding , they even served it with custard even though...

We stayed here for three nights and enjoyed lovely breakfast and dinner here. Food is perfect, and the staff are the best. All in all a top experience. I can highly recommend this place.

We had afternoon tea for mum recently and it was absolutely beautiful. All the staff were so kind and attentive and helped make it a very special occasion. Food was delicious and beautifully presented. Thank you all very much,

3rd visit to the restaurant, in the past year. Albeit I have been dining here on and off for 30 years. Consistently good food and service with the traditional service you would expect in any fine dining establishment

We have visited the Kingsway many times over the years , wouldnt say regulars but certainly a few times a year . Have to say we were a little disappointed with our last trip ......the food was nothing special and we thought it was overpriced...

We went to have a quiet celebration for my husbands retirement, there was nothing we could fault , staff where very attentive, drinks where topped up , the food was delicious, every course was good and well received , we do eat out regularly so...

The meal was really nothing special at all, steaks came well done when asked for medium rare, chicken & chicken pie dish was not great at all - the chicken breast was tough and dry and the chicken in the pie was dry and chewy....

We enjoyed eating at the Kingsway last night, this is the second time since they have changed management and I have to say they have improved the experience one hundred fold. The atmosphere seems to have been carefully considered, all of the staff that we...

Lovely refurbishment at this classic hotel restaurant and bar. Great service, fantastic food - a perfect and very special family night out.

We have eaten here several times in the past and been very happy with the experience. This time we were disappointed and felt although the food was nice and sufficient portions, it wasnt exceptional and to pay £38 for 3 courses was very expensive. In...

Sunday lunch with family. The 2 or 3 course set menu included lamb Navarin, pan-fried salmon and pork with stuffing (among many more). They came with sharing platters of roast root veg, cauliflower cheese, new potatoes, steamed greens and gravy. All delicious and refillable on...

Nice but overpriced, went for the first time with friends I like that it has separate rooms to have a drink and chat before eating however the food was uninspiring, came warm and was overpriced

Arrived to a lovely welcome by the staff, ready for my partners birthday meal, looking forward to a silver service alacarte meal on given the menus the look of disappointment on my fiancee face said it all Christmas menu only serving alacarte on Saturdays now,...

This was the first time that my wife and myself had been to this hotel. We met up with some friends and had coffee and a chat. The surroundings were really nice with comfortable seating. My wife and i then went into the restaurant for...

I had a wonderful dining experience here even though I wasn't staying in the Hotel. The service was second to none, very polite curtious, friendly and professional staff and the food was just as good . I would definitely recommend this Hotel Restaurant

Well I want to give a 10/10 and a massive Thank you to all as our meal and service was first class. My wife and I use to dine here quite regularly years back but stopped going as it got dated and lost it's appeal...

Walking into this hotel is like a trip back in time, but don't be put off by this. It is extremely clean, the staff are friendly and helpful and the food first class. If you are in Cleethorpes looking for somewhere nice to eat and...

After having a mediocre evening meal in June, three of us decided to give the Kingsway a second chance by going for lunch. The food was delicious - we had duck salads and baked gots cheese starters, butternut squash & parmesan risotto & baked haddock...

Firstly, I want to start with the positives - the food was fantastic. If your only consideration is the food, then you may just have a great time. Kitchen staff get A*. The service was very hit and miss however. You may be waiting some...

Not been here a long time but very very nice., We realløn enjoyed iot. As booked we were given a table at the window with beautiful views

From the moment the table(s) were booked ( 7 of us were eating so 2 tables were required to meet COVID restrictions ) nothing was too much trouble for the Kingsway, including the delivery of balloons and a cake prior to our early evening reservation. Upon arrival we were warmly greeted by Nick (GM) and his team, seated in the lounge to enjoy pre dinner drinks in a relaxed atmosphere and to make our menu choice.We were seated at a beautiful table by a window, overlooking the beach as the sun went down on one of the warmest days of the year so far. We chose a diverse selection of starters, mains and desserts from the menu and all were presented beautifully . The party ranged from teens to the couple celebrating their golden wedding and everyone’s taste was catered for , the younger guests particularly enjoying the mocktails !!! Service was of an extremely high standard which perfectly complimented the quality of food too. We enjoyed a fabulous meal, in a wonderfully relaxed atmosphere and didn’t feel at all rushed to leave the table .Overall an absolutely wonderful evening and I wouldn’t hesitate to recommend the Kingsway for any occasion . Well done Nick and your team, first class service !!

What a wonderful evening. Greeted by the lovely Simon who made us feel relaxed and welcome. We were then served cocktails by the fabulous Bar Manager Andy. He was so warm and friendly. The food in the restaurant was just delish and again the service was spot on. If you haven’t tried it yet, please do. We’ll certainly be visiting again soon. Adele, Whitley Bay.

Went for a meal in the restaurant last night. Although we live in the area we hadn’t tried the Kingsway before. We were very happy with the whole experience. The service was excellent and the food was equally excellent. It was lovely sitting in the restaurant with the great view of the sea. After our meal we sat in the lounge having a coffee again overlooking the sea. It was so good we booked another visit as we were leaving.

Friendly welcome, pleasant suroundings, excellent service, delicious 3 course meal. What more could you ask for?

Just been for a meal at lunch time and we were very disappointedMeals a lot smaller and very little vegetables and prices have gone upNo longer a coffee in a pot just a cup and no chocolatesGoing to have to alter a few things or they will loose their clientele Such a shame as was one of the best places to eat

First time back since change of owners, restaurant & lounge decor looking fab, lovely stay , excited to hear of what’s planned & will be back soon .. scrambled eggs were amazing this am ... all staff have been very welcoming Thank you 😊

I've got to say I was worried when I heard the kingsway had been taken over. The kingsway has always been my favourite go to restaurant over the year's. We had an excellent meal this evening which was just as good as under the previous owners. Can't wait to go back after this next lock down

Sad to say I will not be eating here anymore. It was a shambles from taking the order, the service and the food. My £10 sandwich came after my friends had finished eating, it looked awful and tasted it too. The sourdough bread was thin, toasted and dry in fact I had nicer sourdough in my breadbin from Lidls. Table was booked for 12pm my food arrived about 1.30pm

Had Sunday dinner here yesterday and all four of us were very disappointed. We have eaten several times over the last few years, we will not be doing so any time soon . The food was very average , not much meat on your plate you wou have barely had enough for a sandwich. The waitress service was pretty good. Just the standard of the food is below average.

Having previously been regulars at the Kingsway we dined here last Friday evening for the first time since the change of ownership. The updated decor is simple and fresh and works fine.The service does need some improvement compared to before (with the exception of Simon), however it’s very early days so I’m sure it will get better. The fillet steak was very very good and cooked perfectly (a steak knife would be appreciated). We didn’t enjoy the cheesecake it lacked flavour.Overall the food was good but not as good as before. We have however made a reservation to revisit at the end of October.

Decor is lovely but food and servis very poor, what a shame we were so looking forward to it. Very poor choice on menue, the Lounge menu was far better . We knew it was trail time but so expensive certainly not value for money . There were four of us for lunch. The men in our party wanted to say something, but we didn't want a fuss. Please try harder

We were very excited to be revisiting the hotel after its refurb and agreed that a great deal of effort had been made to modernise the interior, however it felt ‘unfinished’ and lacking a little. I found some staff very efficient but others unfriendly or flustered, especially in the bar area, which may well have been a one off. The food choices were quite varied and sounded interesting but unfortunately, did not meet our expectations at all. The previous silver service was missed although we understand that dining out during these strange times means a change in restaurant etiquette. We felt (4 of us) that we wouldn’t return in a hurry.

Our first visit since the revamp and new ownersGone is the lovely ambience, friendly welcoming staff.The new decor, although much needed, looked clinical and unwelcomingThe staff appeared tense and flusteredThe food, which used to be amazing, was mediocre and only average quality. Nothing like the lovely high standards of the pastIt is doubtful we will visit again, unless things improve Very disappointed

As a party of four , we visited last Friday ,curious to see if the food & service was kept to the same previous owners exellent service where nothing is too much trouble & you experience a lovely evening of great food & service , but sadly we were very disappointed , when we arrived our company were already in the restaurant ,so when we joined them we had to wait over 20 minutes , until we were asked if we would like drinks, then we got the menu & ordered , waited about 30 mins for food which was delicious , but two of us had steak ,we weren’t given steak knives, never asked if we would like any condiments , finished the meal , trying to get somebody’s attention for more drinks ,no luck , then a lady came & said I will get someone to take your order , nearly 10 mins later she came , ordered desserts , still no drinks appeared ! ,I ordered my absolute favourite the “Kingsway Creme Brûlée “ what a disappointment ! The top was lovely & crunchy but the rest was like thin runny custard , I said to the girl who then brought the drinks this isn’t right , to a reply of oh I will tell them in the kitchen ! No response then , during all the time we were eating the staff seemed to milling about around the till area , there was only, The wine waiter , who has been there years who knew what he was doing,giving the special “kingsway “ service well done to him ,but I feel the rest of the staff need training in silver service ,also not once where we asked if everything was all right, very disappointed diner

Recently refurbished and reopened, the Kingsway occupies a prime spot overlooking the promenade and beach. It features a cosy bar where snacks and sandwiches etc are served, plus a very uplifting and spacious dining room, all linen-clothed tables, whose glassware sparkles in the seafront light. We were only able to eat in the bar, because we were working, but we ate there several times and the food was good.

Four family members booked The Kingsway for Dinner on the opening night after the Hotel had been taken over by The Christian family. We checked in and straight away saw the transformation of all the work that had been put in to refurbishing the place, new carpeting, beautifully decorated, new furniture, new bars, Fantastic and well done.We decided to order Fillet Steaks and 2 opted for The Venison Casserole. I can honestly say the whole experience was 5 STARS, the meal was served with a selection of perfectly cooked vegetables, finished off with Creme Brûlée’s and Cheescake - Delicious! Overall I am pleased to see that The Kingsway has been kept locally owned, used local tradesmen for the refit - and NOT turned in to flats.

a former employee described the food as cheap. i agree. my offered breakfast was cheap quality which i deemed inedible. i found management at reception too arrogant for my liking. wouldn't touch the place again

I stayed on 1 March 2020 having been told it was the only hotel in Cleethorpes and by far the best restaurant for miles. I haven't tried any others admittedly but after this wonderful experience I wouldn't bother. Nice comfy large room and bath/shower room, and the dining was fab. Jose the waiter and his sidekick were great, the food and plates warm and excellent tasting and the fizz very good. Next time, same again please, and by way they have secure parking under cover.

The food was delicious and excellent service. The staff could not do enough for us. Do not fault anything