Based on 97 opinions finded in 1 websites
Based on 97 opinions finded in 1 websites
Nº 521 in 595 in Argyll & Bute
Opinions
Not great experience. Drinks took over 20 minutes (after being prompted three times). Starters ended up coming before drinks. Steak was slightly on the chewy side. Wasn’t able to order desserts as the kitchen was closed however we were not advised oh this, I had to ask. The young girl tried her best, but both staff are in need of some training.
Bronwyn Jones . 2024-12-03
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Despite the place being near enough empty when we arrived (there was one other table with people seated at it), it took quite a while for a member of staff to come and seat us, despite the fact that the kitchen was directly opposite the main door and the chef could quite clearly see us. There were waiting staff in the kitchen, so we weren't sure why the chef didn't tell them that we were waiting to be seated. We were then told that multiple items on the menu weren't available (a common theme going off other reviews), and the coffee we were served was appalling. We both got macaroni cheese, but both dishes were extremely watery, and despite decorative signs on the walls talking about "passionate love affairs with fresh verbs" and comparing cheese to wine, the macaroni cheese was obviously made with cheap cheddar and hadn't been so much as tickled with dried herbs, let alone fresh ones. The place was near enough dead, and it's not difficult to see why.
Jazz Jackson . 2024-10-27
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Arrived for a reservation we had booked, the place was closed and nobody inside. Phone went straight to voicemail. The website and sign on the window says closed Monday Tuesday however locals then told us they have decided to close on Wednesday? Very very disappointing and inconvenient as we traveled quite a distance with my disabled mother.
Cara Melrose . 2024-10-02
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I tried to give this venue no stars, as I don't think that any aspect of our visit there merits a single one. We went there for brunch/lunch time because we hadn't been there before and wanted to try it out. It was truly awful, my eggs Florentine were totally ruined. The hollandaise was split. The "wilted" spinach was actually defrosted balls of sodden mush, the eggs hadn't been properly reheated and were sat on two bits of soggy sourdough - all that liquid had to go somewhere! My wife's brunch was every bit as disappointing, but I've said enough. Almost. We won't be going back and would strongly recommend that friends, family and others don't either.
Pat Mcquade . 2024-08-21
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Coffee was not nice. Very dull no atmosphere
Colin Paterson . 2024-08-15
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Would rather give zero stars. Booked for 15 people 3 months in advance - arrived to be told they could only serve 10 as they were short-staffed. No evening menu, lunch menu but without some items, and we were asked to order quickly as the chef had a long journey home - we should have suggested he left straight away. Portions were very small; carbonara was barely edible, mushroom risotto had 1 mushroom, pea and ham risotto was boiled rice with frozen peas and a few bits of ham, burger was paper thin. Wine ordered wasn't available, got the second order wrong. They tried to charge us for the inedible meals, we paid for 4 plus drinks. If we weren't so British we'd have just walked out. Not a great way to a celebrate significant birthday with out of town family and friends, who enjoyed pizzas and cheese and biscuits back at our house. Will certainly never go back.
Shuggy Vara . 2024-07-27
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Woeful and lamentable. If I had a Time Machine I’d go back and stop myself. Worst place imaginable. No good points at all.
C. D. McDonald . 2024-05-22
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We stopped off for a quick lunch in Helensburgh. The waitress couldn't have been more helpful and enthusiastic. We both really enjoyed our lunch and at the end of our lunch she gave us complimentary little bites of chocolate. Thank you for the kind gesture. We'll be back. Definitely worth a visit.
simon chiswell . 2024-05-06
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Service very very poor. Food nothing special. Floor dirty with food/crumbs. Toilets not clean.
Heather Wilson . 2024-03-15
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Mother's day from hell. Under staffed, under trained staff, no physical menus, online menu is not the actual menu and waited too long. Left after 30 minutes without ordering any food. Overall very poor experience and will not be visiting again.
Adam Hardie . 2024-03-10
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Our booking for valentines day was unfortunately cancelled due to the chef being sick, but thoroughly impressed with the empathetic manager and offer to rebook - will certainly be back, we cannot penalise a lovely restaurant and caring staff because of a sickness! Cannot wait to sample the food, the cocktails are wonderful!
Bethney Cook . 2024-02-14
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Food great but Beer is the worst ever, no branded or bottled beers all house beers and rotten
James Corbett . 2024-01-30
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It's a real shame. After 3 visits I wanted to like this place. Lovely building, the name used to have a bit of prestige as a deli and wine shop in Glasgow. The staff are lovely here, most helpful and friendly, but the place has less atmosphere than the moon, it's freezing cold, drinks take 20 - 25 minutes to arrive, the food is mediocre at best... On my last visit the owner was ever present and looming over the staff, dimming the lights to the point where we ate in almost darkness... I'll be sad to see this place go and it will all be on the fault of the owner, who is mismanaging this place into the ground, it seems.
Scott Thornton . 2024-01-15
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The last time we are here was when it first opened so decided to go here for a change. Not been to Peckhams for a while so today went in for a change abit disappointed service good, but the food was ok my wife had Chicken Rosito we thought the chicken wasn't cooked right. The food seems to be not so good lately going by the mixed reviews. There's alot of competition in Helensburgh hope Peckhams gets back to good food dishes think more people would go again.
Anthony Neil . 2023-11-20
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Very limited choice on the menu and after selecting our choices were told they were off the menu. Ordered soup which was barely warm and was actually vile. Burger was awful and the chicken risotto was too. Cubed freezer chicken which was like rubber. Service was very slow too and the place was cold. Won’t be returning.
Angela Reid . 2023-11-19
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I've heard mixed reviews but we've been a number of times and the staff are always welcoming and accommodating. Could do with more gf options. Shame about the flatbread.
Sam S . 2023-11-04
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We popped into Peckham’s a few times over the period we were in Helensburgh and each time it was great; whether for coffee, brunch (eggs Benedict were delicious!), lunch, dinner or drinks! Service from the team is attentive without being intrusive and everyone is friendly and genuine. We are looking at moving to the area and cannot wait to return to Peckham’s in Helensburgh soon 😀 Also should say they are dog friendly 🐶
Ambrieres Les Vallees . 2023-10-28
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Me and my girlfriend went in for lunch. Ordered 2 soft drinks, we had ask after 20 minutes where the drinks where, was told the bar was busy. Ordered the food, again tool a day and an age to come. Steak ciabatta was meant to have cheddar cheese and rocket on. They never took it back, instead brought out a side salad and very small pot of parmesan and expected us to make our own sandwich. Asked for mustard and was given the smallest amount ever. The bread was burnt to a crisp. The waitresses tried their hardest but it seemed like a severe lack of training. Got our drinks for free which helped a little.
Jamie Turner . 2023-10-28
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Really nice bar in the centre of town.
David Hamilton . 2023-10-26
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Popped in today for coffee. It was delicious. The open fire was roaring so the area was lovely and warm. The staff were really friendly and welcoming. Looking forward to returning to try some food.
Patricia Clements . 2023-10-15
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The service was poor today. There were 3 of us dining and my dish was served well after the other 2 people. My coffee arrived promptly and I finished it while the others waited a long time for pudding. The person setving us was lovely and very apologetic but Peckhams is getting a reputation for slow service. I think it's a nice venue so would love to see things improve.
V Binnie . 2023-10-15
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Food was really not good. The chunky chips with the fish was marinated in fat! I got the ciabatta and asked 2 waitresses for ketchup. 5 minutes before the second waitress delivered a tiny pot of ketchup. I'd understand if it was busy however, there was 2 other tables in the restaurant? Asked for ice cream for my child (served with a serving spoon for my 2 year old?) 2 sticky toffee puddings for my mother and auntie. Looked great however, clearly overcooked in the microwave!? Never be back, cannot believe this is actually a chain of restaurant/pub? Wow ..... just wow
Dean Stevenson . 2023-10-08
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We booked for dinner on a Friday night. We then proceeded to have to wait an hour for our food, which arrived lukewarm and cooked poorly. We then had to wait half an hour for the bill. Will not be back for food
Ross McGourlay . 2023-09-29
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We booked the upstairs venue for a ceilidh and it was excellent. We couldn’t fault it whatsoever. Start to finish we had a fantastic experience from the communication beforehand on setup, menu and need to the support on the night. Jenny and Gary were great as were the bar staff throughout. All of our guests were complimentary and it’s certainly somewhere we would recommend and look to use again. We are also big fans of the bar and restaurant in general, never a bad experience!
Craig Barrie . 2023-09-24
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Went for brunch when first opened - excellent! Took my partner the following week - bad!! Waited 3/4 months to go back. Went today - awful!!! I had Eggs Florentine. Thought they'd forgotten the hollandaise; they hadn't - but you couldn't see it because it was so thin it had disappeared into the bread (sourdough bread as opposed to the rosemary focaccia as stated on the menu). Not the thick, creamy sauce you'd expect. My partner had the black pudding stack. Nicely presented! Until you ate it. Black pudding so overcooked it was charcoaled around the edge. Eggs and two slices of black pudding was eaten. Mentioned why one slice was left to the waitress who spoke to the manager and our stack was now £7 as opposed to £9.50. I would also like to point out that there were only 2 other people in at the time and the kitchen by no means was under any pressure due to volume of customers. Not good enough Peckhams - three strikes and you're out.. Won't be back!
Fiona Hernandez . 2023-09-19
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We had the most wonderful experience at Peckham's! We hosted our rehearsal dinner & welcome drinks there before our wedding. Jenny did a fantastic job coordinating the entire event for us - she went above and beyond to make sure all the guests were happy! It was the perfect way to kick off all of our wedding festivities - amazing food, great drinks, and the best atmosphere in the upstairs venue.
Hannah Fulcher . 2023-09-18
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Only used the bar, a good selection of cocktails at a reasonable price some interesting beers on draft even got a sample to ensure I liked it before buying a pint. Bar person very helpful and friendly.
John Stead . 2023-09-17
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Great wedding venue and experience. Also superb at all other times👌👌
Tony Lewis . 2023-09-09
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Great food well served at lunch time.
Joyce . 2023-09-01
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Didn’t understand the problems of other customers with this place. The building is gorgeous, the young man who served us was extremely friendly, and the Korean burger was delicious. Usually I need maybe more to give five stars, but I wanted to give them now, as I find the current rating completely unfair!! I warmly recommend this place!
Oana . 2023-08-23
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Long wait for food. Staff lovely and friendly but restaurant definitely under staffed.
elizabeth howie . 2023-08-11
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Little sense of Scottish seaside or style. Vaguely cafe/bar/restaurant vibe. Just had a beer ( from uncommon range on pumps). It was good. Fine for one while waiting for train next door.
Doug Neilson . 2023-08-08
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Called on Friday came from Durham to see my son. Service good told barmen would be back sat for a drink with son they had no drink in no Kraft lager no bottled beer we wanted so left. Apparently new business if that is so someone has taken the eye off the ball business wise. Won't be back sadly as first visit was nice and relaxed with Kraft beer.
Kevin Thomson . 2023-07-06
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Food was good and kids' menu was perfect for our young ones. Good selection of drinks. Very central location. We waited a while to try it to give it some time to find it's feet. Staff were very helpful.
Leigh Pepin . 2023-07-01
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First time here. Worst place I have been to in Helensburgh. Coffee was fine as was the service. Scones were stale and dry ( and I mean really dry).If you are going to sell scones not baked that morning at least have the sense to heat them up a bit. Gave most of mine to the dog. This place will need to do better as there are lots of alternatives.
William McGuire . 2023-06-26
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In particular, shout out to "Chris B" and "Danielle" - popped in for "one or two drinks" - ended up staying for 3-4 hours and ordering some food! "Service" was exemplary and the atmosphere was great. I hope the owners appreciate the staff they have - everyone there was happy, smiley, and enthusiastic. Bravo - we had a great night ... thank you. We will be back :-)
K Stevens . 2023-06-09
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Average food and overpriced. Ten minutes after coffee arrived I had to look for a member of staff to ask for sugar very poor service Also the two members of staff on duty, outside at the same time for a cigarette. Issues certainly need to be addressed. Can honestly say we won't be back
Ann Brown . 2023-06-06
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Loved coming here. Had the sole and sticky toffee pudding and both were outstanding!
Michiel Callens . 2023-05-27
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Great brunch menu. Def recommend staff helpful and attentive
S Mawer . 2023-05-26
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Everything you'd expect from a modern cafe bar. Very nice experience. Plenty of parking available in the town centre.
William Sutherland . 2023-05-24
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Graet place in a historic building for a party
Robert Arthur . 2023-05-14
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good atmosphere friendly staff not bad choice of real ale I will come back again soon
Arthur Barratt . 2023-05-04
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A little gem. Loved it! So handy for the train station. Had a lovely meal. Good wine selection. Decent cocktails. Nice staff. Fab comedy night upstairs. Really good venue. Been a few times now and will definitely be back asap.
Yvonne McLaughlin . 2023-05-03
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A very relaxing atmosphere, good food i will definitely be going back there soon.
david belton . 2023-05-02
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Pretty average burger and fries
Hudson Frogg . 2023-04-26
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Excellent dinner. Good vegan options. Loved the charred leek starter and the gnocchi. The carbonara was very tasty
Kiz Dreier . 2023-04-26
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Highly recommend Peckhams of Helensburgh’s private dining experience. Stunning room for birthday gathering, staff were so attentive. Made to feel very special ⭐️⭐️⭐️⭐️⭐️ from me!
Val Johnston . 2023-04-23
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The careful decoration, the staff very friendly but the food is what I want and I can't.
Marisa García . 2023-04-18
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Tried this place as it recently opened,would not go back limited menu, poorly cooked food and overpriced for what you get, on the plus side the chips are good! Also no complaints about the service nice friendly staff.
Keith Thompson . 2023-04-07
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Service was extremely slow and the restaurant was quiet, had to ask how long it would be until our meal would be served after waiting 50 minutes. When our food did arrive, the risotto was cold and beetroot salad was missing ingredients and burnt and side salad was wilted, as we had already waited for so long my mum ended up having no lunch as we couldn’t afford to wait again. Had to constantly chase up waitresses for all service. On departure no apology given for bad service and bad food. Overall this was a very disappointing experience and wouldn’t recommend.
Elli Dillon . 2023-04-05
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Service was very slow, waited over an hour for meal. Meal was burnt and missing ingredients. Risotto was cold. Not a great experience at all.
Shona Dillon . 2023-04-05
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Feels like a missed opportunity this in terms of a dine in experience. The entrance and bar look absolutely brilliant in their dark theme but the fact the dining area is a pale yellow gave off the vibe of a library cafe. The layout and overly loud music just made it an awkward space for meals that just feels like a last minute rush to sort. The food was pretty uninspiring to be honest, and for the premium price you’re paying it again feels like a missed opportunity and nowhere near the quality you can get in Helensburgh for a similar price bracket. The staff who served us were brilliant when we were there and absolutely cannot be blamed in any way which is a shame they have to front what could easily be a much better experience. Overall I’d recommend going in for drinks in the bar, but wouldn’t be back for food unless the menu, quality, and dining experience as a whole is addressed
Crawftyyy . 2023-04-01
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I have been here for lunch and the food and service were great. Tonight I went for dinner, and both were awful. We waited 40 minutes for our starter and an hour for our main, and to be honest I can cook better. Will never go back.
Catherine Smith . 2023-03-30
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I’m not sure if it was a bad evening for the waitress but she was so rude. We weee basically ignored from the minute we sat down and when we eventually got served, the waitress just seemed furious to take our orders, raging to serve them and raging that we asked for the dessert menu. I doubt we will be back.
Lindsay king . 2023-03-30
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This was my first visit and it maybe my last. We arrived mid morning for brunch and coffee. I had phoned 3 weeks previous to make the reservation. The rather surly server could not find the booking , but very grudgingly gave us a table in an almost empty restaurant. We (4 of us ) ordered coffee and brunch. I was sitting facing the kitchen and I could see the chefs standing about, there were cakes on the kitchen work top with no domes over them. I asked twice for order and we waited over an hour for the food , the crepe was cold and the salad was dried up and crispy, (obliviously under the heat lamp) one my friends French toast was cold and my other friend was served an almost raw. 3 plates were sent back and it was another 20 minutes before the food arrived . Not worth the money . Certainly would not recommend .
Elsa Burgess . 2023-03-30
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Great food at a reasonable price and the decor is beautiful!
Lee Davis . 2023-03-29
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nice location the food is great...but service for dinner was very poor.
Susan Walker . 2023-03-28
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Bar lovely, staff eager. Food dreadful, burnt bread on Truffle Club sandwich, no salad with Winter Salad, skinny fries very over cooked and waited approximately 1 hrs 20 mins for the pleasure, spoke to manager did not charge for the food, that was returned, however charged for drinks. Various excuses/reasons, however due to lay out could see kitchen was quite relaxed and not busy. Disappointing customer service and attitude. Accommodated in nearby restaurant. Only gave one star as could not post review without one.
alison ashman . 2023-03-26
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Celebrating a friend's birthday with afternoon tea and cocktails. Such a lovely day. Food was lovely, cocktails were second to none and the staff friendly and helpful
Heather Mackintosh . 2023-03-23
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Coffee & fruit scone stop, waiting for SO to have hair done. Ordered from the bar. Nice coffee and scone, got three small scones due to size. No complaints here. Atmospherically probably one of the better places in 2023 to have a coffee in Helensburgh
Sven . 2023-03-18
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I am being generous, asked for the pasta to be al dente but it was way over cooked, the beef ragu' was lukewarm. The bread was charred. The tiramisu tasted like sponge fingers and cream with some kind of mango sauce that just didn't seem to match it. I asked about their cacio e pepe pasta as I fancied this, I was expecting this was going to be made in a cheese wheel like it was when ever I have had it before. But the waiter wasn't sure he went and asked and than explained to me this was not the case. For the price I would have expected a much higher standard and quality. The espresso martini tasted more like nescafe with a drop of alcohol i don't think the glass was big enough to retain the actual recipes measures. The staff was friendly but inexperienced I am afraid.
Lella Alberti . 2023-03-08
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Had lunch in February. Tomato & basil soup was beautiful. Pear tart was okay, though I think was bought in. Coffee was pleasant enough and generous big cup. Service from all the staff was perfect throughout. Came to their wee bar on a separate visit in the evening and had a few margaritas and ps martinis. Each one was consistently perfect, and again lovely service. Such a great place to have in town with reasonable pricing and genuine unpretentious customer service. Will return and recommend.
s C . 2023-03-01
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Lovely meal, clear the chef was on his own but nicest meal I’ve had in Helensburgh for a long time. Servers were lovely and friendly. Bar and entrance way are gorgeous but not sure on the design of the restaurant, would of been great to carry the darker colour scheme through to the restaurant. With a few tweaks will be so cosy to eat in!
Eleanor Burling brown . 2023-03-01
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Poor quality food and service. Ordered Spaghetti that was supposed to be fresh cooked but arrived within minutes so doubt that. It consisted of a bowl of bland, tasteless pasta coated in some oil with a twig of basil ...not worth £12!. No parmesan or pepper was offered. Ordered cocktails and reminded staff after 10 mins that had ordered. Would not return unless quality of food gets better and service improved.
Steven . 2023-02-26
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Had a lovely dinner and great wine. Love the decor and really nice atmosphere....5 stars from me!
shirley mckenzie . 2023-02-26
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Don't go in after work if you are wearing a Hi Viz jacket and needing a shave. I was refused a table in an empty restaurant, booking only apparently. Snobbery is alive and well in Helensburgh.
Joe Malloch . 2023-02-19
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Stopped in here for lunch with the family and were impressed. Gorgeous building in the middle of town next to train station, serving good food and service in a comfortable setting. Kids had a crepe and a burger which were apparently the best ever, and adults had Eggs Florentine and sweet potato soup of the day. Very nice. All plates were clean! Prices reasonable. Definitely try it if your in the area.
David Fleming . 2023-02-19
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Food was edible but lacked quality the anticipated hype suggested. The decor is chaotic. The staff are keen but clueless. The prices don't reflect the calibre of the the delivery
Terence Mckibben . 2023-02-18
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Middle brow. Delicious cup of tea, decently priced chardonnay that tastes as it should. Awful murals. It’s great to have a new place in town and I hope it grows into itself.
Sophia Murday . 2023-02-12
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Lovely meal friendly attentive staff.
S M55 . 2023-02-10
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Visited today for the first time. There are still a few things needing ironed out (no Parmesan for the pasta and unable to swap mozzarella for goats cheese) but I had a delicious meal with very pleasant service. I would recommend but maybe give it a couple of weeks to allow for some basics to be sorted. 👍
Sylvia Meldrum . 2023-02-10
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Excellent venue, good food and wine were enjoyed by all our group. Pretty sure when it opens fully this will be The venue of Helensburgh Staff were knowledgeable and helpful. We will be back for sure
Gordon Watt . 2023-02-04
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Went in first time on Saturday for a drink. 1 pint, 1 Diet Coke and 125ml Rioja £15 so judge for yourself if it suits your budget. Nice place, good produce but staff need more training or support. Table next to us wasn’t cleared whilst we were in and during that time 5 couples looked in, saw the only table laden with glasses etc and walked out! During that time, staff had opportunity to clear it. Early days.Will go back but hope they become better organised in the bar.
Stuart Graham . 2023-02-01
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Loved the food highly recommend
Oscar Johnston . 2023-01-28
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Lovely staff, comfortable, great fire, can't wait until the restaurant opens.
Peter . 2023-01-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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