Peacock Alley at Waldorf Astoria Edinburgh - The Caledonian in Edinburgh, City of

Best afternoon tea in Edinburgh it is both visually stunning and tasty and we had great service from melondie definitely worth the money

I booked an afternoon tea for my mum's birthday and we couldn't have been more looked after. Everyone was attentive and pleasant, wishing her happy birthday on arrival. We all had a wonderful time. All the cakes & sandwiches were delicious.

Harriett was a fab server. We had a great afternoon tea with our group of adults and teens! Delicious and wonderful Highly recommend!

My family and I dined at Peacock Alley today. Had the ‘Once Upon a Time’ tea experience and it was wonderful. Melanie our host was first class. Attentive, knowledgeable and made our afternoon relaxed and special. My son uses a wheelchair and accessibility and facilities were excellent. Thank You Melanie

Visited for afternoon tea and was a beautiful day out. We were served by Melony and her service was absolutely outstanding. Melony went above and beyond to look after us and the service was quick and impeccable, with regular opportunity to try more tea! My brother is in a wheelchair and her understanding without us having to explain anything allowed us to simply relax and enjoy the experience together as a family. Melony is an excellent example of the luxury experience at the Waldorf and truly made our day all the more magical. Would highly recommend to anyone looking for afternoon tea in the capital!

Fantastic hotel they really make you feel welcome from first step inside. The staff were really friendly and couldn’t do enough to help. Room was great and spacious. Can’t wait to return amazing place to stay 5 stars for everything.

I regret to say that my experience at this hotel was extremely disappointing. The receptionist made a serious error by double charging my room, resulting in a substantial overcharge of £1.2k. When I contacted the hotel to resolve the issue, the receptionist was shockingly rude, denying any mistake and insisting it was impossible. After providing undeniable proof from my bank, I was met with further delays and excuses, having to escalate the matter to someone with authority. Despite assurances of a prompt refund before the New Year, three weeks have passed since my check-out, and I'm still waiting for the reimbursement. It's evident that the reception staff lack proper training and attention to detail. My advice to future guests: meticulously check your bills before departing, as the hotel's incompetence may lead to financial inconvenience and unnecessary stress.

Beautiful bar with lovely features. Food looked lovely but didn't eat there. Staff friendly

After 3 days on a bus tour checked into the hotel then into Peacock for a light dinner. I really wanted a salad but they only had a side salad I mentioned this to our server Jen who said she would check with the chef and see what could be done. Whatever she said she did it and I received a very nice salad along with a couple of other things we ordered. Thank You Jen The next day I had scheduled their afternoon tea. All I will say is it was delicious and the dessert portions were presented in a very unique and pleasing manner. Highly recommend Peacock alley.

came in for dissertation celebrations and was treated amazingly by Daniel, Damian and meghan. Will be back again soon!

Amazing service. Lukadz and Adia were exceptional. The restaurant provided gluten-free options of everything served on the menu. Will definitely return!

Amazing service by Daniel, Damian and Megan . Fab night enjoyed our celebration drinks for finishing University. Staff were so attentive

Thank you so much for Daniel, Meghan and Damian for the amazing service tonight our drinks were amazing and they could not have not have been more polite!!

We have celebrated our anniversary at the Waldorf Astoria Edinburgh, and we have mixed feelings about the stay. On the positive angle, the hotel has the best and most welcoming staff we are ever seen in a hotel. The hotel has a central location. The staff go above and beyond to assure a comfortable stay, the hotel is very well serviced and you feel very welcome. The spa was very decent (especially the jacuzzi is worth a try). We really enjoyed the breakfast, especially the a-la-care menu. One some days, we have housekeeping twice a day. On the negative angle, the room seems old and worn out. First, they give out of white plastic cards to access your room. I’ve never had that happen to me at any hotel. The room we stayed (419) was uncomfortable, it was one of the smallest rooms I’ve ever stayed in, perhaps as small as a prison cell. The aircon made loud and screeching sounds. And noise cancellation was probably non-existing, you can hear people walk outside the door. The bed was squeechy and made constant sounds. As for the bathroom, hot water wouldn’t come down quickly and at all times, sometimes you need to wait a few minutes which is unusual. Full blackout of the room was not possible. And you can see that many parts of the room were old and worn out. Is this what you expect from a 5-star ‘luxury’ branded hilton property? No. Perhaps, we expected more from a Waldorf. But also, perhaps, the hotel is desperately need of renovations, something which is bad and we decided to stay at the wrong time.

Great service staff were wonderful. Beautiful place lovely experience. Staff were very helpful explained all about the food

Delicious food and drinks in a beautiful location. Steffi, Daniel, Harriet and Jennifer were all extremely welcoming and attentive. Can't recommend enough!

Just a one night stay but loved it. Staff very friendly but professional. Beautiful hotel, clean, very comfortable. Didn't have time to use the spa but already decided to go back next year!

Excellent hotel in a great location in Edinburgh. All the staff were great but a special shout out to the concierge lady who provided the hairspray at short notice.

Highly recommend for a couples getaway. From the moment of booking to checkout, the hotel and staff made my experience one that was so easy and comfortable I absolutely plan to come back. I surprised my partner with an overnight stay in a Premium Queen room with Castle View and the view did not disappoint! Pillows were lush and soft. The bathroom was luxurious with Aesop amenities and the hotel was dotted with Scottish paintings and photos. Not to mention there are views of the castle on every floor and even from the pool & spa. Ewelina assisted me in advance with preparing a bottle of champagne and birthday card to surprise my partner at arrival. He was so surprised! Princess went above and BEYOND to ensure everything was not only perfect at check-in but also throughout the stay. She has so much knowledge about the hotel and area, and ensured our preparations to the expectation I have of a Waldorf. She made us feel personally welcomed and this is why I rated the Waldorf Astoria Caledonian FIVE STARS! Additionally, James and Nathan at the Concierge Desk both helped us out during the stay. Not only providing recommendations, but they both made calls either checking for space or amending our reservations and making sure we could relax and enjoy nearby restaurants with ease. We both left feeling like this was “the most relaxing weekend” we’ve had in such a long time and the entire staff really set a high bar. We absolutely look forward to our next stay. Only negative feedback: the room slippers were low quality disposable with “made in China” non/removable stickers. A monogrammed “WAC” or better quality would be the cherry on top and I think they deserve to have this!

We had a fabulous dinner at Peacock Alley. Great food and drinks and exceptional service from Nicole Achyu and Rebecca Harriett.

My daughter treated me to a belated Mother’s Day afternoon tea. Melony looked after us superbly and the cakes were divine!

My wife and I wandered into Peacock Alley late after a very long day on the road for a bite to eat. Nicole was our server was very personable and friendly. She answered all our questions about the food on the menu. When my wife...

An amazing place, great service and the cocktails were fab! Great olives too haha Our servers were all amazing - shout out to Nicole, Isla, Lukasz, Aushi and Damian

Fantastic afternoon tea at Peacock Alley! The food was delicious and beautifully presented and the servings were plentiful. But what made the experience extra-special was the service. Harriet (our server) was welcoming, engaging and enthusiastic and was clearly keen to ensure we had a great...

Ganz tolles Restaurant. Wir waren zum Kaffee trinken hier und waren begeistert. Die Bedienung war sehr freundlich und zuvorkommend. Würden wir auf jeden Fall weiter empfehlen. Vielen Dank an Nicole, Charles und Lukasz für die freundliche Bedienung und den super leckeren Cocktail!!

By far the best afternoon tea we've had at any location in the UK. Everything tasted great, the experience wasn't rushed, and the setting is lovely. Special mention to Harriet who was friendly and helpful throughout.

Purchased the 2for1 afternoon tea on a Black Friday deal and used it today. Some places treat you different when on a voucher but not here. Staff were amazing. We were served by Roslyn who was very attentive and friendly. Fabulous afternoon tea in a...

I met a friend for a quick coffee and the service was a treat from Lucas that we ended up having lunch. The ambience is great and the food was also enjoyable. I will be back sometime. Thanks for providing a great experience

We had a brilliant night in Peacock Alley, enjoying delicious cocktails made by Daniel and Lukasz, and amazing service from Nicole and Megan. We will definitely be returning!

Perfect elegant precise amazing Ellie and Georgia what a team, what a place such professionalism and attention to detail, a credit to the establishment

Stayed here over weekend for two nights and can't fault the place one bit. Not only is the hotel stunning and within a fantastic location, but the staff are amazing and made us feel welcome from the moment we walked through the door. Check in was a breeze and was given access to our room in no time. The room itself was well maintained, clean and had everything we needed with an amazing view of the castle. We had breakfast with in the hotel and the service we received was perfect, staff were always on hand and nothing was too much trouble. Overall would highly recommend this location to anyone who was looking at staying.

A beautiful stay, with truly amazing staff. Princess the receptionist, incredible welcome and service. Hope to stay there again soon.

The Waldorf Astoria Edinburgh is a hotel located in a central location in the city, a short walk from Princes Street and many other attractions. The building is imposing and majestic, but the atmosphere remains relaxing and welcoming. My room was a bit small, but it was furnished in a minimalist and functional way, and it was clean and cozy. The bathrooms were clean and spacious. The staff was kind and professional.

Brilliant service and really nice staff- Lucas'z Nicole and morgan are really great and real characters- cocktails are brilliant- will be back

My visit to the Waldorf Astoria Edinburgh....Where do I start? I love the perfect attention to detail from the moment you enter, the perfect castle view, and fantastic staff that make sure you are pampered and feel special every single moment you are there- even when you are out working or shopping. The atmosphere is full of history and the hotel has managed to preserve the beauty of the building and inject modern details, in the rooms, restaurants and the lovely spa. In spite of my being very busy during my visit, the staff made sure that I felt like I was on holiday instead of business. They are always helpful and ask if there is anything you need- and believe me- they really care. My room was wonderful and even had a yoga mat and block so I could make the most of my stay. The friendly housekeepers made sure that my room was dream like every day and every breakfast in Grazing by Mark Greenaway had me longing for more. In the evenings the gorgeous bar and restaurants offer both informal and formal elegant dining, so it was perfect for business meetings and also an opportunity to enjoy fabulous Scottish dishes. I could have stayed longer, and long for my next visit! I will be back :)

The room is clean and comfortable, and there are environmentally friendly options to choose from. The hotel location is also very convenient. The staff is friendly and polite. The breakfast selection is moderate, and I personally think it is sufficient and delicious. Will definitely come again👍

Had a wonderful experience as usual. All the staff were very attentive and polite. A busy time for them because it was Mothers Day but they all seemed relaxed. I’ve been here many times over the years and can thoroughly recommend Peacock Alley.

Amazing experience! Delicious food and drinks, and a special thank you to Roslyn, Daniel C. and Nina, you were so caring and professional.

A very pleasant afternoon sipping cocktails listening to a superb harpist. So good an afternoon was had that we returned in the evening for another cocktail. Thanks Emily, Roslyn, Damien and Steffi for looking after us so we’ll and the recipe for the ‘Pearl’ cocktail.

Harnet and Nicole were exceptional providing a first class service! Knowledgable, curtious and alway smiling happy . The food again first class with the service from when I entered the restaurant to when leaving, the atmosphere level was perfect to talk and eat so you...

Lovely and cozy place to meet up with friends for some drinks. Staff were warm and friendly who gave their best service..

What an amazing experience! My partner and I booked a festive afternoon tea for New Year's Day at Peacock Alley (at the Waldorf Astoria). From start to end, it was a beautiful and perfect experience. Their afternoon tea is SPECTACULAR. Just a FYI, their afternoon...

The hotel is truly a remarkable destination. From the moment you step inside, you are greeted with luxurious and elegant surroundings that exude class and sophistication. The staff is incredibly attentive and goes above and beyond to ensure that your stay is nothing short of perfect. The rooms are spacious and beautifully decorated, offering stunning views of the city. The dining options are exceptional, with a variety of delicious dishes to choose from. Overall, the Waldorf Astoria Edinburgh Hotel provides a top-notch experience that will leave you wanting to return again and again. Special thank you to Roqaya ( Reception ) and Sandra ( Spa ) for the incredible service.

Afternoon tea was truly delightful, and our server, Harriet, was exceptional. She exuded warmth and charm, making our honeymoon even more special with her delightful conversation. We would highly recommend Peacock Alley for special occasions.

High expectations were sadly not met at the Peacock Alley when we took afternoon tea with friends . After the initial greeting from our waitress , the service thereafter was slow , food arrived and drinks delivered , we were not approached for some by...

We were shopping and wanted somewhere with nice chairs to relax and have a nice glass of wine to cheers our Anniversary at 3pm.. what a wonderful find the Waldorf Astoria was.. to start we weren't sure they would let us in but the concierge...

Had a lovely time ! We went for tea and the food was just so yum and beautiful to look at! Our server Harriet made the experience even better, she was really helpful in recommending her personal favourites and had a really positive energy! Would...

The atmosphere is very calming, the service was quick and the staff are friendly and welcoming. I was served by Vera, Charles and the wonderful Harriet!

The staff under the guidance of the manger were friendy, informative , effecient. They made the best mocktails and coffee - going back !

Hubby and I were peckish but not quite sure whether we wanted a meal or a snack. We ventured in and the venue was very beautiful inside and I immediately felt like we weren't dressed appropriately (think cold Scottish evening, hiking boots, big jackets etc)....

Absolutely wonderful afternoon tea - gluten free and vegetarian really well catered for every time we've been. You can barely tell it's the GF version of the menu! Absolute must do for anyone coming to Edinburgh, especially if you're travelling with allergies. Our server Harriet...

A great bar for drinks before going to dinner. I had a cocktail called Edinburgh Rose which was lovely and looked really elegant! Bowes served us and brought the best olives I have ever had too.

Fabulous pre dinner drinks, beautiful place & staff were so friendly & made us feel so welcome. A special mention to Stephanie who made a gorgeous French martini & mocktails for the girls thank you so much x 😊

We were guests at the hotel so used Peacock Alley a few times. It’s just a lovely place to relax with a drink and snacks. Staff are great. Special mention to Molly and Nitin for looking after us so well both at lunch and later...

Afternoon tea was amazing. Started with sandwiches and then onto scones and cakes which were delicious. We were attended by Iona who was very attentive and happy to refill our drinks without us having to ask. Would recommend the Peacock Alley for Afternoon Tea or...

First time we’ve been at the weekend and even better experience with a wonderful harpist and pianist - both concert standard. Afternoon tea with champagne was a delight with an imaginative selection again from the pâtissier/ère. Service was top notch from Iona who was always...

Fabulous hotel and brilliant service from the charismatic Nitin at the Peacock Alley bar at the hotel. Lovely atmosphere!

Myself and my partner came here on the 15th February for an afternoon tea for two.. when we arrived inside we were immediately greeted by a lady called Harriet who went above and beyond with her service and had great knowledge of the products on...

Fantastic cozy bar in the heart of Edinburgh, great selection of whisky and outstanding service from Ellis who is a total connoisseur.

We had afternoon tea which was amazing . The savouries and cakes were excellent we all loved them. Iona served us along with Nitin , they both looked after us well and were so tentative. It felt very special and will definitely be back.

Worst menu in Scotland - basic food you can find at a local pub / unimaginative and completely outside the style of a 5* hotel - disgraceful

During my recent visit to the esteemed Waldorf Astoria in Edinburgh on Friday the 22nd at 14:00, I had the unique opportunity to experience their Peacock Alley. Renowned for its elegance, I anticipated an equally refined service. Regrettably, my expectations were met with an intriguing encounter that merits sharing. Upon my arrival, keen to enjoy a coffee and a bite, I was greeted, or rather, not greeted by a hostess with a robust stature and short dark hair. She seemed perplexed at my lack of reservation, a reaction that was both amusing and slightly puzzling. Her grimace, presumably an attempt to convey inconvenience, added a touch of unexpected comedy to the situation. This initial exchange subtly hinted at a personal bias she might have harbored towards me. Her efforts to navigate around me, rather than guiding me to a table, were both comical and baffling. It's rare to witness someone so visibly challenged by the mere existence of a guest. This experience led me to ponder the importance of training in hospitality, particularly in an establishment of such repute. In conclusion, while the setting of Peacock Alley was as delightful as anticipated, the service provided an unexpected twist to my visit. It’s a gentle reminder that even in the most prestigious establishments, the human element can be both a source of charm and, occasionally, a curious spectacle.

We had an amazing Afternoon tea experience and our server Melony made the experience unforgettable!!! Happy holidays !

We came for a drink or two before going for a meal and a show. However, it was comfy, relaxing and we were very well looked after (especially by Daniel), so we stayed and ate from the 'all day menu' which was excellent.

Fabulous location and brilliant service. Thanks to Ellis for his wonderful cocktails and to Lucasz for looking after us

The cutest and most amazing afternoon tea! Melony was incredible, she was so knowledgeable of the different teas and so accommodating! One of the best servers I’ve ever had!! She made us feel so special!

A beautiful place to spend time, such lovely & friendly yet very professional service. The food was great and the cocktails fabulous.

Had an amazing time in peacock alley for afternoon tea for the festive season, everyone was really attentive and helpful, giving us a great personalized experience. Thanks you all the staff that were on and making sure our experience was the best it could be, thanks Daniel, Lukasz, Molly, Adia, Emily, Gintare and Akil!

Afternoon tea as part of a spa package. We arrived early as our spa services were done. We were seated but told that the server might not be available for a while. Service was exceptionally slow. Sandwiches were just ok but deserts were top notch. Unfortunately, the afternoon tea did not seem like anything special.

The Festive Afternoon Tea was a mixed experience but thoroughly enjoyed! The sandwiches were fairly average for the price point but the pastries were just on another level!! I personally feel that being charged for a small bottle of water when you are paying a premium to start with for an Afternoon Tea experience is slightly uncalled for! We did receive an apology for a long delay in delivering our pastries but as a five star establishment with pre booked customers I feel they should have coped better with the high demand but the quality of the pastries did soften the blow somewhat!! One thing that I found disappointing but I didn't complain about (I probably should have said something) was that we only received three scones (one and a half each) but I am sure that we should have received four (two each)!! Our Waitress Melony was very friendly and welcoming and thoroughly deserved the tip that I provided her on top of the 12.5% service charge!!!

Well, what a shame. We arrived at got a somewhat friendly greeting but it seemed like we were more of a bother than anything else. We were then seated in the bar/lounge area where there were people but it wasn't full. We then sat and waited while nobody paid us any attention whatsoever. They definitely were not short staffed as there were many staff buzzing about and attending other tables - or stood chatting to oine another. In fact, the table just beside us had a waitress attend their table 4 or 5 times while making eye contact with us, yet never coming over despite us clearly waiting to order. We in fact wondered if she knew them as she repeatedly served them yet did not bother to attend our table. Staff kept walking past but not once was a single word spoken to us. For such an expensive and highly rated hotel I would definitely expect much better service, even if staff are busy to say a word passing by to acknowledge us waiting. After 25 minutes of waiting to order a rather high priced drink, yet not a glimpse of customer service, we decided to leave... where again not even the acknowledgment of our departure took place. Considering just a few weeks ago I had such a contrary experience in their partnering Dean Banks restaurant I would avoid bothering to go near this side of the hotel again.

This Christmas afternoon tea was a amazing and made our trip to Edinburgh magical. A Christmas treat for my Mum thoroughly enjoyed. We had amazing friendly service from all staff but in particular our lovely server Iona. It was so nice to have a range of unlimited hot drinks to choose from included and offered regularly throughout our 2hrs dining experience. The afternoon tea could see had undergone so much effort, every fine detail and so much flavour. The desserts really made the festive theme from Christmas trees to baubles and every mouthful tasted of Christmas. Can't wait to return for more themed experiences. Thankyou :-)

Enjoyed a fabulous Aladdin-themed afternoon tea!! My guest was impressed with the place as it was her first time walking into the hotel and the Christmas decorations were a considerable plus to woo her! The food was amazing! We had to ask for a takeaway box for the cakes, because the sandwiches were deliciously filling. The best was definitely the aubergine ciabatta, it kinda reminded me of a particular dish that my mum makes. Very very happy with the service too. Loved the pampering from our special hostess, Steffi, and the knowledge she showed while describing the dishes. I had no doubt I would receive such outstanding service when I walked in to the lounge, but my guest was pleasantly taken aback by the friendliness. Highly recommended!! Can’t wait to see what kind of new menus they will cater next!!

I was taken to Peacock Alley for afternoon tea as birthday treat. The staff, Nico, Atlanta and Lucasz were very attentive and explained the menu beautifully. The food and the teas were outstanding with a variety of unusual teas served very professionally.

My mum booked us afternoon tea to celebrate my daughter‘s 10th birthday. We had the warmest reception from the charming doorman, who immediately recognised that it was a special occasion and made sure that a fuss was made of my daughter. Our waitress was the most competent, considerate, charming waitress that we’ve ever had. We all were blown away by the afternoon tea. Such a special occasion, made extra special by the lovely staff here.

Lovely afternoon tea served by friendly staff.My dietary requirement was noted in the booking and was mentioned as we were sat at our table.Choice of unlimited teas and coffee were offered and the meal was served at a gentle pace.Not the standard afternoon tea offering which slightly raked the excitement levels. Highly recommended by a couple who normally go to the Balmoral!

My friend and I went to Peacock Alley to try out the innovative afternoon tea for the Lunar New Year 2022. Recommend! The visual presentation is absolutely adorable! Impeccable service by Gintare and Lauren, extremely welcoming and professional. I am still savouring the conversation over tea with Gintare.

A wonderful, peaceful and elegant place in the heart of Edinburgh. Since we arrived, Elena greeted us kindly and helped us to the table. Lukasz immediately attended to us kindly as well and he gave us the best recommendations. In this magical place, they offer a very professional and close service. A highly recommended place for anyone visiting Edinburgh. If you are looking for a relaxing place to disconnect, this is your option.

We visited Peacock Alley for Festive Afternoon Tea on Christmas Day and it was so lovely! We were served by Iona and Gintare, they both were really knowledgeable and friendly, and made our day. The cakes and sandwiches were made fresh and presented beautifully, we couldn’t have asked for a better treat! thank you!

Had an amazing time in peacock alley. Staff so friendly and attentive. Great atmosphere. Thank you Keziah, Lukasz, Laura and Dean. You were top rate!

We stayed at the hotel for a long weekend, and visited the bar several times.Service is incredible, efficient and friendly. Nothing feels like too much or an inconvenience. The drinks are lovely, especially the cocktails.We also booked in for afternoon tea. This was amazing, definitely an experience I’ll never forget. The food was stunning, and the venue is gorgeous, I really recommend treating yourself to this if you’re in the area. Lovely place and I’ll definitely visit again.

The whole experience was magical. The decor, the harp. It felt like Christmas in "New York"We was waited on by Iona, she was soo accommodating., approachable and genuine.We had dietary requirements, Vegan & Vegetarian. Everything was accommodated for us, our dietary requirements did not make us feel excluded. Highly recommended and we will be back!

Our afternoon tea was set in the beautiful backdrop of peacock alley. A harpist playing Christmas songs was an absolute bonus. The food was excellent and it was equally matched by the superb service delivered by Melony. An overall faultless experience.

Had an amazing afternoon tea today! Melony was our server & she was so knowledgeable & attentive, answering our questions. Will definitely be back!

Excellent service; Lois was our server and was absolutely brilliant! We had a lovely time. Highly recommend!

I booked a table for drinks in Peacock Alley as part of my Son's graduation celebrations, when booking I mentioned the occasion was a graduation but thought nothing more of that. The service was outstanding, staff were so attentive. My Son was not only congratulated by staff he was presented with a decorative Congratulations plate with chocolates and fruit. This made our visit even more special and one of the day's highlights. Thank you so much. We also took some great photos beside the stunning Christmas tree and staircase.

Beautiful Christmas decorations, a winter wonderland. Attentive friendly staff who made our visit so enjoyable, especially Lois.

We had a great time at the peacock alley for an afternoon drink and snack! The decoration and atmosphere was sublime and our waiter Lukas was very attentive, service-minded and brought smiles to our faces. I really enjoyed the whole experience!

Great space for catching up and a relaxing afternoon tea. Not rushed in anyway or music too loud gor conversation. Just right:-) Delicious and very good service.

We'd booked a Festive Afternoon Tea at Peacock Alley.The decor was lovely, the food very tasty, the teas interesting... but... staff take orders verbally without a note pad so we had a couple of minor errors early on. A tea instead of a coffee, and they brought the wrong number of cocktails to the table.And they *think* what happened next was that somebody saw the dairy free cake servings plated up and thought the cream had been missed off so put on pots of cream without checking.We asked the server - "is that really dairy free clotted cream? We didn't know that existed." and were assured it was. Fortunately my son asked where they got it from and the server went to ask the chef... so next thing was a flurry of panic from managers because it wasn't dairy free and we'd already eaten some...So I'm guessing the kitchen doesn't have a procedure for handling allergy orders separately, or a way of labelling them so staff know, or a separate area to put them in.

We went for afternoon tea today, including a 5yr old, Lauren looked after us very well.There was a harpist which enhanced the already good atmosphere , the food was lovely . Even the boxes to bring left overs home were excellent!! All in all a good time ,

Amazing service and cocktails. Christopher makes the best old fashioned in UK. Everyone was very friendly and super attentive to everything we needed. You will feel very welcomed and wel taken care off.

Such a great experience! This place is just stunning, decorations are lovely and service has been outstanding. Me and my friends had a couple of cocktails and thanks to Chris we enjoyed some perfect espresso martini. Also Łukasz made us feel very welcome and well looked after. We are looking forward to coming back soon.

What a wonderful place, for breakfast, lunch, afternoon tea, dinner or just a drink I recommend. We have been many times for all of the above. The service is exceptional, you are guaranteed to have a perfect experience. The food is also just perfect and the ambiance stunning. My favourite experience has to be the cocktails, signature cocktails and they are just delicious! Lucasz, Atlanta, Christopher and Matthew all exceptional and a credit to this glorious hotel. Thank you all for making our trip so special. We will see you again soon!

From the doormen at the front to the each of the servers inside, including the Harp player, great experience. My Nana was guided in in classic style by the doorman, was greeted by the magnificent decor within and seated at a nice little both ready to go for afternoon tea.Lauren and the team were great as always at catering for the group and delivering exceptional food and service.

We had the most fabulous time at Peacock Alley. From the friendly welcome to the most beautiful cakes and pastries. Lauren and the rest of the team could not have been more attentive and were the cherry on top of a wonderful day. Thank you all!

Delicious afternoon tea serenaded by a harpist!! Amazing service from the whole team particularly from Melony who went out of her way to make our visit exceptional.

Am a fairly regular visitor here, always feel welcome, always enjoy the quiet and civility, and on this most recent visit was particularly grateful to Christopher for making my Old Fashioned well-balanced. They often come too sweet; this one was perfect

The food was beautiful to look at and delicious to taste. There was a lady playing the harp live in front of us which added even more class to the wonderful experience. Service by Lauren was great and the lady at the entrance was very kind to us even though we were a bit late. They accommodated my requirements as a pescatarian without any loss in quality.

Went here for a high tea with 5 friends who were visiting from out of town. Food was good and plenty of it, definitely for those with a sweet tooth! Its aiming to be a posh high tea experience and in short my summary would be: What was great? Our waitress Iona, the music and relaxed mood, the quantity of foodWhat could have been better? We arrived early and they didn’t know what to do with us, had to sit in a weird corridor, couldn’t they have sent us to a bar area? And the proportion of savoury to sweet is strange. The bread was also like a normal white bread sandwich, i expected something more special in the way of food.