Based on 4.263 opinions finded in 2 websites
Based on 4.263 opinions finded in 2 websites
Opinions
Always superb quality ingredients and so deliciously cooked
Matt . 2024-11-18
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Always great food and delivery service from Paya 10/10
Lisa . 2024-11-17
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tasty as always.arrived hot and on time
peggy . 2024-11-09
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Always delicious, delivered on time (or early which suits us perfectly) and always piping hot - great service
Gill . 2024-10-28
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It was very tasty and fresh ingredients, delivery driver was very polite, I am very full, lol.
Nick . 2024-10-26
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The best Chinese/thai by a country mile. Not too salty or greasy, and the buns are very good. Worth the premium delivery if you live a bit further away as well
Chris . 2024-10-21
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I can only speak for myself but my view on this place is complete rubbish food
Reece . 2024-10-14
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Slightly late but worth the wait - can recommend the food!
Jakob . 2024-10-13
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probably the worst Chinese food I've had, won't be ordering again. the chowmein didn't have any flavour, chicken pieces were tough, the prawn wantons were okay but the clear soup lacked flavour.
Kat . 2024-10-12
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First time we have used this take a way, but will definitely keep the details for next time.
Graham . 2024-10-12
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Nicely packed, courteous courier and lovely food. Thank you
Susan . 2024-09-30
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Such tasty food suoerb service highmy recimmend
Joan . 2024-09-29
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Food was bland and uninspiring, will not order again
Ben . 2024-09-27
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the coconut rice was way too sweet. not edible at all
Rebecca . 2024-09-19
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Always good food, could arrive a little warmer but easy to heat up.
Marc . 2024-09-14
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Delicious Chinese food, delivered in good time, excellent Kung Po prawns,
Nick . 2024-09-03
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The chow mein was missing from the order the restaurant then said that the chef had made the order they then wanted to charge me delivery for the chow run which they delivered 30 mins later then the driver wanted to leave the food at the main gate cos he said the buzzer was not working! I have never known appalling service. I will never use just eat or pays again - it’s not what I expect!!! Disappointed
Violette . 2024-08-26
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I was late to work and I almost lost my job
Oladayo . 2024-08-24
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Need to get a better delivery partner as the food is quite good but unfortunately ours arrived over an hour late and cold.
Jason . 2024-08-24
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I ordered King Prawn and was sent Beef instead. This could have been very bad if I had eaten it as I react to beef. Although a refund was approved, this was given as a just eat credit only. The place then sent the driver back to pick up the dish I am really not sure what that was about. What I was left with King Prawn rice was nice but the whole thing took the enjoyment out of eating.
Zahra . 2024-08-23
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the quality of the food was not good. at all. it's not even on par with supermarket ready meals. do not order the Thai dishes from this place, they DO NOT KNOW how to cook them
Epic . 2024-08-19
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Lovely… first time at Paya, food was delicious!!
Sue . 2024-08-10
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Very late delivery, small portions and bland.
LORENZO . 2024-08-08
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Food was average, a long way down from what it used to be, probably won’t go back
Kimball . 2024-08-06
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“Crispy” peking chicken is like a wet slop. Almost liquid dish/soup. Everything else wonderful (pad Thai, pineapple chicken rice) We’ve used this restaurant often, but VERY disappointed with this dish, which was the most expensive in our order. Many other restaurants offer similar which are MUCH better. Such a shame.
Kieran . 2024-07-26
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Delicious food arrived a little bit early but no complaints delivery driver very friendly will definitely will order from here again highly recommended
Heidi . 2024-07-23
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Always great. We love this for a fusion take away - chow mean, beef Cantonese style and chicken massaman curry with sticky rice. Delicious!
Christine . 2024-07-20
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Fantastic quality. I was put off a bit by the 4 star rating but everything was great quality, large portions and still warm!
Stewart . 2024-07-15
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item was missing from my order and my son didnt get his item. Well done for annoying me
George . 2024-07-04
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Food came hot and on time but rice was too soggy and salty.I will not be purchasing from this restaurant again.
Patience . 2024-06-27
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Driver told me he was going to car for change which I never received and food is cold and mushy I want full refund they can take there food back!
Kaine . 2024-06-26
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My food was delivered 40 mins early, we wasn’t home and by the time we got back the food was cold. I specifically ordered it for a time we would be home. The food itself is usually very good from Paya but the food was cold by the time we got home tonight
Sally . 2024-06-23
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The best food we have had for a long time. Not swimming in oil. Fresh and really tasty. Will Deff be back.
Vicky . 2024-06-19
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A mixture of superb and rubbish. The steamed chicken buns were sublime and the mixed dim sum was very good, but somewhat ruined by being served on a soggy bed of lettuce for some reason. If the lettuce was abandoned it would’ve been excellent, The chicken and corn soup tasted wonderful but was marred by the gloopy texture. Once you got over the appearance it was delicious though. Finally, the pad kee mao (drunken noodles) was disgusting and inedible, avoid that dish at all costs.
Elizabeth . 2024-06-16
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Delivered hot and in good time, food was lovely, would definitely order again.
Jaimee . 2024-06-14
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Paya was my favourite ever restaurant, I’ve been ordering from here for over ten years. But tonight I decided I wouldn’t be ordering again, I would imagine a change in chef but my dishes just tasted of nothing but spice. Such a shame as for years I’ve had food full of such flavour! I couldn’t even stomach to finish eating which is a shame as it is quite expensive
Sophie . 2024-06-04
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Arrived late. Chips were cold and the sauce was not included. Not great
stephen . 2024-06-04
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Warning: metal foreign object found in food!!Sadly the lack of refund in this matter from Just Eat or Paya has left me no option but to highlight this situation. We could have cut our mouth on it, or worse case my children could have choked. This matter has not been taking seriously, and I am furious that people complain the food is cold and they get a refund immediately but we found a sharp piece of twisted eroded metal and we have had no reply from Just Eat. Disgusting.
Felicity . 2024-05-25
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Always get the same dishes, very nice.
Chantel . 2024-05-18
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missing items and gave food to delivery driver with no bag, just placed pots into his hand to put in his bag loose. disgusting practice and the flavour of what was delivered disgusting also!
Cavin . 2024-05-10
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The food was below par. The breadcrumbs prawns was burns and so hard that most of it was inedible. The green curry was not a green curry it was a Chinese curry. Very very disappointing
branthonne . 2024-04-29
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love the food at paya, can't go wrong with a chow mein or pad thai
Adam . 2024-04-27
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Great customer service and exceptional food.
Chris . 2024-04-26
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Very tasty. Might be my new regular place.
Adegbola . 2024-04-24
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I order from this place regularly and am always very happy.
Gareth . 2024-04-22
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Great menu, lots of variety, highly recommend the braised tofu. Generous portions of chicken in the main! Would order again
Annie . 2024-04-16
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food was awful! chow main tasted old so literally spat it back out the curry was like water with curry powder inside. completely rank all of it
Shannon . 2024-04-15
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Payas always delivers the best food , today has a minor hicup but the staff at paya are so lovley and sorted it out straight away 10/10
Fiona . 2024-04-13
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We ordered for the first time and were very pleasantly surprised with the quality and taste of our order. It was hot on arrival, arrived in good time and in good condition. The food was very tasty with lots of fresh veg which I do appreciate.
Joanne . 2024-04-13
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good delivery everything warm and in place
Johnny . 2024-04-12
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lovely delivery driver incredibly friendly, great food !
User . 2024-04-09
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Best tasting Chinese we’ve had in ages. Chicken and Broccoli was spot on and the the vegetarian in the house says the tofu was perfect. Soup was huge too
Gill . 2024-04-09
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as always very nice.arrived hot.
peggy . 2024-04-06
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First time ordering from Paya. I noticed the mixed reviews and so was a little apprehensive. I am glad to report that both the delivery and the food were EXCELLENT. I will be ordering again.
Ngozi . 2024-04-03
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Food order took over an hour. The food was of poor quality, the noodles were underdone and stuck together didn't look anything like a Chinese dish and ice cold. Not a good experience unfortunately.
Gwynneth . 2024-04-02
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I have been ordering from paya from last 2 years, i refuse to go anywhere else becaus ei know paya is the best best, but tonight , after a dreadfull day i have to cook a whole meal at this time because
Fiona . 2024-03-11
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The food was awesome. Incredibly tasty and spicy too. Thanks so much
Adesola . 2024-03-09
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REally disappointing this evening Im not sure if there is a new chef but weve ordered from here before and always returned for more - this evenings food for both of us would make us look at other Thai takeaways
Martin . 2024-03-08
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I had the lobster for £47, it was tasty but disappointing, there was hardly any meat inside. I had eaten the whole thing g in 10 minutes, that's how small it was.
Carl . 2024-03-07
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Once again oaya messed my order up and I didn't received har kau so need a refund of £8.25
Kay . 2024-03-04
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PAYA has really gone down hill. Everything is either salty or has a wired taste. The rice is very brown and dry. PAYA used to good, then it got good and expensive but now it is expensive and rubbish. They also forgot to include an item. Will not be back
Louise . 2024-03-04
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i got duck fillet and cashew chicken, both very good, perhaps they could serve rice on the side for free
milo . 2024-03-03
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Duck lovely as always, but main dishes could have done with more flavour. delivery was pushed back, but we were notified that was the case.
Alex . 2024-03-03
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Have placed an order over hour and 20 ago- food was meant to arrive between 7.30 and 7.50 - update received that it was delayed and between 7.45 and 8.05. At 8.05 I had an email to say food had come but we hadn’t received it - the food has still not arrived after the second delayed time now! I tried calling the restaurant and no answer just a voicemail! Partner then called and they said would be another possible 20 minutes so when the food came it was over 45 minutes late. The food was luke warm and we are really disappointed as we always order from this restaurant. Please can we receive a Form of reimbursement / goodwill gesture considering the poor service this evening.
Louise . 2024-02-24
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What can i say?, i order from paya regulaly and always always always have the top quality food, the only chinease food i will ever ever eat , staff are always very very polite too 1000% reccomend
Fiona . 2024-02-17
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No food arrived last time I use this shity app
Clive . 2024-02-16
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They didn't deliver it but said they did.
Aidan . 2024-02-16
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The driver delivered the wrong order.. He then told me that my order was in the car, waited 3 minutes then watched him drive off.. He then came back 15 minutes later with my order.. Never again!!!!.. REVIEWS ARE 💯 ON POINT 👌🏾
Chanelle . 2024-02-13
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Would help not to put a lot of food in one paper bag & a soup at the bottom of the bag, as the bag ripped and my soup all fell out & ribs, I contacted just eat in regards to this was told nothing they can do so wasn’t happy about this
marlene . 2024-02-12
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Veggie pad Thai had chicken in
simon . 2024-02-01
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Food was late but delicious! Portion was generous too.
Isabella . 2024-02-01
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The food arrived before estimated time, pleasant delivery person. Food was hot and very nice. First order from here and would order again.
Doobydoobee . 2024-01-31
MORE AT TripAdvisor
My Thai green curry was delicious with succulent chicken. Highly reccomend.
Peter . 2024-01-26
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Very polite and friendly delivery driver - food perfect as always
Emily . 2024-01-26
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Dim sum was nice, main meals were greasy and lacking proper flavours
Olamide . 2024-01-21
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Another lovely meal as usual. Great portion sizes. Recommended
lesley . 2024-01-21
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Gorgeous loved the Phadchoi and the salt and pepper prawns excellentl
Tracey . 2024-01-13
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Food cold and not great quality
JODY . 2024-01-03
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Really lovely! Great food, thankyou.
Nicola . 2024-01-02
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Food was excellent. Thank you to the lovely driver too. 😊
Hema . 2023-12-31
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We usually love food from Paya but today,(Boxing Day), it was very disappointing. The mock duck was almost inedible, dry and overcooked mock meat! The rest of our meal was ok, but not up to their usual standard.
Judith . 2023-12-26
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Horrendous. Do not order from these guys. Waited for 1 hour and 35 minutes in total from point of order. Phoned the restaurant to be told there was an accident and their driver had to be rushed to hospital. There was a relief driver who was picking up the order from this driver who was now in hospital, and then coming to us. When I asked the driver, he did not respond to the so called accident. The person on the phone continuously said wait 30 mins, then 10 mins, then finally and rather miraculously, the driver had arrived. Disgraceful service, I certainly will not be using this place again.
Sean . 2023-12-26
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The chicken was dry and the sauce was very watery
Sue . 2023-12-26
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Lovely duck pancakes. Could have done with more sauce/cucumber bits for 1/2 duck.
Alex . 2023-12-18
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The chicken wings were a bit dry and the egg fried rice lacked flavour. For the price paid was expecting a little bit more of the Hong Kong sweet and sour chicken 😕
Felicia . 2023-12-06
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Food was piping hot and tasted great
Emmanuel . 2023-12-05
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I have ordered food many times but this order was below standard and would not use this resterant again
Norman . 2023-12-04
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Portions were ddcent, soups were great and piping hot when they arrived! 👍 The only issue is, the Szechuan stir fry beef tasted somewhat...soapy. 🤷♂️ Had this before, hence ordering it, but don't remember it tasting like this. I'm must've been some of the spices, maybe too much was used but it left a weird soapy taste in your mouth. Didn't finish it, which is a shame, because everything else was perfect otherwise. 😕
Robert . 2023-12-04
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First time I have used this shop and I would recommend it late delivery was owning to the driver not knowing the lay out as was his first time
Linda . 2023-11-27
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Delivery driver was a 10/10 very friendly service and on time. Food is a 2.5/10
Kate . 2023-11-27
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Tasteless food. Soaked Banana Fitters. Never more from them. Shocking
David . 2023-11-19
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Got a takeaway via Uber eats about two weeks ago from this place - took well over an hour to arrive, well past the order time suggested on the app. We called to ask the restaurant if the food was on its way, we were told they were two minutes away - it arrived thirty minutes later. We don’t live very far from the restaurant for context. My husband and I enjoyed the food, we both had the vegetarian duck, but we were stupidly hungry by the time it arrived. Thought this may have been a bad night for them so tried once more this evening. MISTAKE. Exact same situation , called the restaurant and again terrible service, extremely aggressive and dismissive staff who clearly don’t care at all. We enjoy the food but it is overpriced for what you get and the long wait and upsetting service is by far not worth it. Can comfortably say I will not be returning.
Climber06260912863 . 2023-11-15
MORE AT TripAdvisor
Did not see this as value for money
Francis . 2023-11-12
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Very tasty, portion sizes could be better :)
Brooke . 2023-11-11
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Below average not tasty bland and wouldn’t order again. Poor and disappointing.
User . 2023-10-28
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My 1st time trying PAYA, definitely worth another visit. Order was more expensive than what I would usually pay but it was well worth it. All I can say is how lovely and fresh everything tasted, from my veg spring rolls, kung po King prawn and vietnamese noodles with beef, veg and chicken gorgeous :) 10/10
Sarah . 2023-10-25
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1st bad experience here, but was 11:15pm. The chicken balls where really chewy and the batter didn't taste cooked properly inside near the chicken it was like moist Yorkshire pudding batter.. don't thing they was cooked properly 😒 🙄 😐 Only other thing is I asked for satay sauce with my chicken balls but didn't get it! I got sweet and sour sauce (i can't stand it) personal opinion.
Steve . 2023-10-19
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The most delicious food, beautifully cooked ingredients and good portion sizes for the price.
Belinda . 2023-10-16
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I had to wait for 2 hours for my food to arrive and of course the food was cold. Horrible service!
Abhinav . 2023-10-15
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Reading the reviews helped to decide to try Paya. Very nice flavours.
Claire . 2023-10-14
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