Based on 55 opinions finded in 1 websites

Based on 55 opinions finded in 1 websites
Opinions
Went there recently after a break of about a year and found it quite disappointing. Seems they are now only doing carboard cups, and paper napkins for plates. Cake range seems to have decreased. I used to quite enjoy visiting this place before lockdown as it had a nice atmosphere and quality service, even if it was a little more expensive, Now its like going into a Starbucks or Costa. I think they had better try to improve things pretty quick or their loyal customers will find somewhere else to go.
David B . 2021-10-09
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Para una 'cafetería', las fiestas aquí son realmente muy superiores a cualquiera de las otras cadenas, ¡siempre frescas y absolutamente deliciosas!
Richard N . 2020-01-18
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Buen ambiente en esta tienda, equipo agradable y amigable. El café y la pastelería estaban bien. Volveremos seguro
Helen . 2020-01-04
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Excelente servicio al cliente, realmente pasé un buen momento en esta cafetería. Mi café estaba muy bueno.
Shelly-1 . 2020-01-03
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Quel plaisir de trouver Paul à Londres ! Super service, produits de qualité. Super moment, je recommande
Thierry . 2019-12-23
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We had an amazing breakfast today! People here were very attentive and extremely polite! Great food as well! I highly recommend this place
Sarahdeadworthy69 . 2019-12-23
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Early in the morning I visit this place. The coffee is great. I would recommend to make sandwiches without butter. .
grekar . 2019-09-16
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Plenty of choice on Kigsway but being located a little way from the tube station seems to help keep this location a little less fraught! Good quality food and refreshments and chirpy staff 😁
189steveo . 2019-06-20
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We are familiar with this chain in Europe and were delighted to find it in London. As a couple of Aussies we were shell shocked at the prices in London. Rather than spend the sum of about $50.00 to $60.00 AUD for two us for breakfast we sashayed out the back door of our hotel and had an almond croissant and a coffee. With these London prices we could see ourselves prematurely returning to our far flung corner of the Empire prior to our anticipated 6 weeks in the UK. All jokes aside Paul provides an inexpensive alternative to hotel breakfasts.
Lance S . 2018-10-15
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Tiene muy buena pastelería y muy buen café con leche. Desde tortas, panes, muffins y de todo para tomar un rico desayuno y/o te.
jorgeniel . 2018-08-26
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Staying just around the corner. Evening meal was very good. Staff very friendly & helpful. More enjoyable environment than most hotel restaurants!
tonyh4949 . 2018-08-25
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Been going to Paul for years before it came to the UK. Always loved the Lille Paul when there were only one or two. Guess now owned by a big company. In the day this was family owned. However this should not detract from the fact that the food and coffees are very good. Not mass produced rubbish and for a chain no complaints. I like this branch and staff very helpful. Sandwiches very French. Recommend.
969jonathand . 2018-05-07
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I remember when the Paul cafe opened on Marylebone High Street, it was fab and it felt like a proper French boulangerie brunch cafe. That was probably ten years ago and it seems this chain has now morphed into a franchised bland name. Pity. Maybe it was our fault for wanting a cup of tea (even though we are coffee drinkers) as it was late afternoon. Note number one, do not bother going in there for a cup of tea. They have no idea how to serve it. Two of us ordered Earl Grey so I asked if we could have that in a pot (for two, I wasn't asking to share a pot for one). I was promptly told this wasn't going to happen. Tea is served in mugs the size of the medium Starbucks buckets or even bigger. Then because they have put one tea bag in said bucket they fill it to the brim with boiling water, as the teabags are the catering type - tiny with a string and label - it takes forever to turn the shed load of boiling water into anything closely resembling a cup of tea - and I do not like strong tea, don't get me wrong I wasn't wanting something dark brown reeking of tannin. Consequently it was so hot you couldn't get near it for ages, my son burned his mouth on his. The coffee drinker in our group was feeling rather smug at this point. I had attempted to ease the disappointment of lack of pot by ordering two pastries to go with, the apple kind of Danish pastry type thing was quite tasty but then came the smallest doughnut in the history of all things doughnut, I kid you not, smaller than a small Scotch egg and it was £2.75. Yes, I was an idiot to pay that as my fellow diners pointed out but I was trying to make something nice of the service - or lack of - and presentation of what we had already ordered. Live and learn, will avoid all branches from now on
Kdlf44 . 2018-04-29
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Coffee is weak so give it a miss if like me you want it strong and tasty.Asked for hot milk on the side and got cold. Costa so far is the best some of the time. Of course all these places are hit and miss.
Alison L . 2017-12-15
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Good offer of a croissant and large latte for £4.20! Lovely young lady serving. Good to sit by window and watch world go by!
Jamo178 . 2017-11-20
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236 Opinions
nous avons diné chez Pomme de Pain un dimanche et nous avons été très bien accueillies. L'équipe est très professionnelle et parle meme français. Nous avons mangé une galette complète qui était très bonne, comme en Bretagne. Nous y reviendrons bientôt c'est certain. Un grand merci à toute l'équipe pour leur accueil.
338 Opinions
I have been buying from Paul all my life, and if I could give this Hampstead branch a minus 1 star I would. The staff are incredibly rude and disrespectful. I spoke to a woman regarding spoiled strawberries on 2 tarts I ordered on Deliveroo, and she cut the call while I was speaking. I did not spend long on the call with her after receiving the order. The fact that I was sent spoiled stagers is incredibly disappointing since I called the branch before they started to prepare my order, ask politely for decent strawberry tarts. Deliveroo will not issue a refund, and I should not have to contact Deliveroo, as this branch should not be sending me spoiled items in the first place. I would not have written this review, however this is the third time this branch has sent me spoiled food through Deliveroo. Be aware that if you order from this branch online, they will send you items they wouldn’t sell in-store because no one would buy them due to their poor condition. Save your money and avoid this branch. Rather than apologising for the inconvenience of having to commute to the store for compensation, Isabella was argumentative and extremely rude asking me to leave for no reason. I was very polite and civil when speaking and I can not say the same for her. Avoid, avoid, avoid!
878 Opinions
tuna melt: not melted.went to counter, asked if i could start again, get an unheated fresh tuna melt from the shelf.no, i could not i was told. reheated tuna melt was hard on one side cold on the other. described my experience to a staff member as i left, they appeared disinterested and said it might be a problem with the toaster.wow.