Pasadiso gourmet in City of London, Westminster

Excellent customer service, great quality of food and friendly staff.

Our server was lovely but the overall experience was very bad. They hadn't turned the taps on in the bathroom so I couldn't wash my hands and had to find someone to activate them. The front doors were left wide open so the entire restaurant was freezing. Our nachos came out ice cold and I had to send my mac and cheese back as it tasted terrible. I don't normally do that or write bad reviews but this was an exception.

Excellent time with my daughter Ashanti our foods was hot and nice the lady who served us was on point we was table no 3 we was moved from the cold part of the restaurant upstairs to downstairs nice and warm 😀 thank you 😊

Nando’s never disappoints, but the female supervisor with long hair on the afternoon shift on 7/2/2025 was curt and rude. When I asked for fresh chips because mine were cold, she responded, ‘I gave you your food 15 minutes ago.’ While I appreciate that my request was accommodated, her tone and phrasing was rude and unprofessional to speak to a customer like that. Additionally, I don’t usually mind if staff don’t do check-ins, but I know it’s a requirement. She walked past me multiple times without checking in, and had she done so within those 15 minutes, I wouldn’t have needed to get up and ask for fresh chips myself. Surprising that this was a supervisor.

Loved it. Food is very fresh and staff are kind. Big fan. Nice ambience and you can watch the world go by.