Parkinson's in North East Lincolnshire

We visited this establishment over the weekend….and we wish had not! But the first place we saw had no customers (even though it looked nice from outside) so we came across this place and as it seemed quite busy, we decided to give it a try. Well what a mistake that turned out to be! Uncomfortable / too low seating, chaotic ordering system and messy looking menu, slow, inflexible service and most importantly, the food and drinks we ordered were all horrible! Milkshake was bland, tea was like dishwater, coffee was too strong and the food was burnt/greasy. Apart from all that, it was marvellous! Seriously, avoid this place folks - there’s plenty of other food/drink establishments nearby.

Ordered an ice coffee and a banana milkshake with our lunch, both drinks were warm the milkshake was room temperature milk obviously not kept in Fridge, had to ask for some ice to cool the drinks which didn’t work I was expecting ice cold drink's . The food arrived an English breakfast the egg wasn’t cooked properly. We were bombarded with fruit flies to top it off. Owner / staff member sat on next table overheard us saying our drinks were warm but never offered to help us. Terrible service….

Went to helm as had been recommended by a work friend. Terrible place , ignored by woman on counter on phone talking about a baby . She finally served me and was very abrupt . Waited ages for food and I presume that’s as I went to bathroom I saw staff outside smoking and complaining about wanting get off as going on holiday .Also staff must be terribly unhappy as I could clearly hear the woman on counter and a woman who came out of kitchen have a loud discussion about how stupid and bad a woman called Julie is and talking about how other members of staff are lazy and don’t do anything .

Fast friendly cheap great quality hot cannot fault it 100% proper cooked breakfast been in cleethorpes had 3 different meals here 😋

My first time here, was recommended to me by a friend. I am so glad i went as the food was great and the staff were friendly. Lots of great food options on the menu..... We had a chat with the owner and she is lovely, also you have a shop top to wander around after you've eaten. I would highly recommend The Helm to anyone. Will be back .. soon :-)

Went in for breakfast on bank holiday Monday with friends. Sat in the secret garden . There were 16 of us and all our meals came together beautifully cooked and tasty . I also took home two scones and a bakewell slice , best scone I’ve had in years reminded me of the ones my mum used to make and the wife said the bakewell was amazing. Staff were polite and worked hard the place was packed out and all were smiling and helpful . Will definitely go again and recommend to anyone wanting a great breakfast and if you go you got to try the scones .

Full of conspiracy theory idiots, couldn't believe the sheer amount of stupidity I was being subjected too, the prime example being one of them Banging on about 5G then complaining that her phone service was rubbish. I then went to pay with my card for 2 separate orders which sparked another controversy. These people need help not customers

Friendly and well priced coffee shop. Sat outside and had millionaire shortbread (a bit too caramelly) and a cappuccino ( disappointingly spilt into the saucer as being served). Dog friendly and a nice place to stop for a quick break.

The manager speaks to and humiliates her staff in front of all the customers, making a very awkward uncomfortable experience

Im absolutely ashamed of the managements way of speaking to her team. Some poor girl in tears after her manager shouted and gave her whole life story. This is unacceptable. Not only that I had a coffee and cake and the cake was vile. It tasted stale. The coffee wasnt nice either. You have just lost yourself a customer.

The treatment of staff was horrific, I was sat with my family and could hear the manager yelling at a young staff member to the point where she was crying. This is not how young people should be treated in a workplace and I I’ll not be visiting again.

Honestly this whole place was a mess, not only was the manager rude to staff, but the food was horrible, cold and all around poor and the treatment of the staff honestly put me of , I never want to come back, who would want to sit in a toxic environment and listen to the abuse of staff, down right embarrassing for the owner, the only positive was my lovely server who had a wonderful smile and made an effort to make sure me and my family were well looked after, I think her name was Millie she was a wonderful girl .

Many thanks to all of the team at The Helm. Absolutely wonderful New Tears Eve get together. Great food, great atmosphere, and great music from Mr. Greg Webb. What a way to kick off 2024! Andy Gibbs

Great Food and good Host's and we got change from our Bill. The food is served hot and the Tea taste like a good cup of Tea could be that a Yorkshire Tea bag ? this place is well worth eating at and we will return for sure

Weekend away and came here every morning for breakfast and tea, nice staff and all at a reasonable price. Would highly recommend

I dropped in to The Helm as I do whenever I am in Cleethorpes for a coffee and cake. I first visited in late 2020 and found it to be an oasis of sense amongst the insanity of the COVID-19 fake pandemic and the pseudoscientific 'measures' imposed by the Government once businesses like this were permitted to reopen. I decided it was a business I'd like to support wherever and whenever possible. My latest visit didn't disappoint - a lovely coffee and delicious cake with the friendly and welcoming service I've always experienced. Keep up the excellent work 👏🏻

Great place to sit and have a cooked breakfast whilst looking across to the Prom and seafront. Good value breakfast that includes a hot drink. Freshly cooked with friendly and prompt service. Choices of baked beans or tinned tomatoes with a full English. Always consistent. Would recommend. PS There is a good vegetarian selection on the menu too.

The food and drink here is great. Most importantly, the owners have persistently stood up for the sovereignty we should all be standing up for in this day and age. Their display of those most neglected by society, those whom were unfortunately fell victim to the emotional abuse campaign and tricked into taking the experimental cocktails and lost their lives because of it, is a true testament to choosing authenticity over conformity, and this should be rewarded.

Nestled amongst a busy and vibrant seafront arcade of shops is The Helm Cafe, a cozy and popular place to eat and drink whilst simply sitting in and watching the world go by. There are plenty of tables and plenty of staff on hand to keep orders flying out and from our observations, very well presented meals with generous portions. We chose as our preference the ever popular Special English breakfast and we were not disappointed. Plenty on it and left me very satisfied. If it’s simply drinks you want, coffees and cappuccinos are coming out in decorative fashions, Hallowe’en faces. An adjoining family business sits at both sides of this Cafe so whether it’s something for the home you’re after, or something for the beach activities going outside, have a browse at your leisure. I believe dogs may be welcome but please check first. There’s tables outside on the front and to the rear in the private garden if you have these. So, next time you’re in the area, fancy a quick bite or drink, don’t pass up the opportunity. We use this Cafe very often and never lets us down…. The Helm welcomes you

Called here for a pitstop on my morning 10 mile walk. Had a veggie breakfast and a pot of tea. Service was friendly and quick. Breakfast was tasty and good value. Shame there were no mushrooms on it but enjoyed anyway and would return.

If I could give this place no stars I would! VILE owner! Speaks to her staff like utter dirt, she should be ashamed of herself. She made a member of staff cry whilst we visited. We couldn’t not say anything as it was that uncomfortable! When we arrived, 4 adults and 2 babies, we needed 2 tables putting together, the owner immediately came over and told us to stop as we will scratch the floor, which why have flooring in a public place that you’re so precious about when people walk/ move chairs and tables all the time. The girl who got spoken to like utter dirt should leave as she is worth more than that, we felt so sorry for her, bearing in mind it was her 3rd shift and she explained this isn’t the first time she cried. Disgusting boss, think her name was Julie!!! Maybe Julie if you spoke to people nicely you’d get the respect back.

We visited today for a quick bite with our friends and kids and they told us not to move the table and chairs incase it scratched the floor, (a cafe that gets lots of people in and out all day everyday) Also we overheard the boss talking to one of her staff like she was a piece of dirt, she should be ashamed of the way she spoke to her, we then saw this girl outside crying because of how she was spoken too, she told us it was her third shift and it’s not the first time her boss has made her cry. This owner needs to understand that people need to time to learn how to do the job and not speak down to her in front of people in the cafe. If I could give this cafe a zero because of the owners actions today I would.

Lovely little cafe type eatery, staff very welcoming and helpful, dogs allowed. Food was very good does get busy but have tables inside and outside also they have a secret garden out the back. Good selection of food and homemade cakes.

Great food and service to a multi generational family visit, they couldnt have been more helpful in getting us all seated together on a busy Sunday morning. Thank you, we'll be back soon.

Popped in for a quick lunch with husband and dog, we chose this cafe as it was listed on a couple of dog friendly websites. On arrival we were told that dogs were allowed if kept under the table, no problem our lurcher is well behaved and we'd brought a towel for him to sit on. Husbands choice from menu wasn't available and my choice wasn't available either (my fault for this one, I'd looked at an old menu on Facebook), I do think they should have menus on the tables though, the food menus are on the wall but didn’t see a drinks menu. Asked for some water for my dog, was told they're not allowed to let dogs drink in the cafe. To be fair, the lady was lovely and when I explained dogs age and that I had a bowl for him and would keep it on his towel she let me have tap water for him. We've been to a lot of dog friendly places that have happily provided water and sometimes even treats and sausages! This was unusual as we felt the dog was an inconvenience to them. Food was good although expensive for what it was.

Lovely coffee, good staff, great sausage cobs. Well worth a stop if you fancy something a bit different to the normal high street chains

Lush food, lovely rustic look, perfect hot chocolate. Perfect for out first date. Will definitely be back. Used to avoid the previous cafe due to bad treatment in about 2015. Glad it's changed.

Went for breakfast and coffees. Coffees arrived we quickly, 35min later when questioning where breakfast was, was informed that there was a power-cut (although servers didn’t think it was appropriate to come and tell us this?). When food finally arrived 54 mins after ordering, waitress was short in telling us we needed to get our own cutlery, something we evidently wasn’t told when ordering, no apology or acknowledgement for our wait. Poor customer service and lack of communication, real shame as food (when it finally arrived) was alright.

Had a lovely, freshly made lunch-scrambled eggs & toast & bagel with smoked salmon, cream cheese. Extremely good value & wished we’d tried some of the delicious looking cakes.

If you like yesterdays crumbs and tomato sauce on your table this ones for you. Tables hardly ever cleaned or disinfected, floors not swept, and judging by the vast amount of anti covid vaccine leaflets available when we were there, not very Covid responsible either....

How refreshing to find a small cafe/restaurant that prepares and cooks delicious meals for their customers. Personal,friendly service with a smile. If in Cleethorpes this place is well worth a visit.

What a breath of fresh air the Helm cafe is... Covid safety is practiced but not to the point that it ruins your breakfast !!! Its an oasis amongst all the surrounding covid crazed establishments.. I will continue to support this fantastic seaside cafe who...

I called into this nice little cafe for some takeaway coffees and was immediately struck by the friendly, non-muzzled faces of the staff. It seems bizarre to be eulogising about something as simple as seeing another human being's face but IT MATTERS. More businesses need...

My partner who can cook cakes said the carrot and walnut cake was the best she had ever tasted I know she commented to the young girl who made it and she should be proud of herself we shall be back for a taste whenever...

What a wonderful little gem of a cafe right on the seafront with warm friendly staff serving great coffee and food. Consistently good in a comfortable and safe environment. See you again soon.

The Helm has never failed to deliver - friendly staff, wholesome food and a view of the fantastic Cleethorpes Sea front... whats not to like! I have to disagree with some of the other reviews regarding Covid restrictions....as a regular ive never once felt that...

Owners and staff not wearing masks indoors. Reusing the milk bottles that customers have already used. No disinfecting going on. Not asked to sign in with details. All very lax.

Called in for the Posh Breakfast which was wonderful- smashed avocado on granary toast with crispy bacon and topped with a fried egg. Some mixed leaves and grilled tomato garnish. Top quality and great presentation. Social distancing in place and hand sanitiser available. Sat at...

Came for breakfast mid week and was shocked to see such poor Covid measures. The waitress had no mask on the entire time we were there as well as the man cooking with his mask under his chin. No one asking people to wear masks inside the cafe whilst walking around- definitely needs to improve. Coffee was poor but the food was good.

I cannot agree more with the previous review, will not be returning to this venue, felt very unsafe, no waitress service at the table, had to order at counter, but the biggest shock for me was seeing two waitresses with no masks and their visors...

Absolutely zero Covid protocol I called in for lunch was not asked for my details i.e telephone number or name neither were any other customers, no masks on staff, no screens and not table service as per Covid rules. Get with the program guys! Totally...

We visit The Helm because you can take dogs in. Due to Covid restrictions I felt too many people queuing at till and not correct distance from our table. We ordered steak pie, only available with chips and peas. £7.99. The lady taking my order...

After a long walk on the sea front we decided to call for a breakfast, we was not disappointed with our choice, Good service and the breakfast was spot on.Well worth a visit, will call again when we visit Clethorpes again.

The choice of breakfast here was great. All beautifully fresh & great fast service. Nice outside tables to take in the sea air. We went here 3 days on the bounce as we were staying down the road at the Premier Inn. Very reasonable prices...

Can recommend the big English breakfast called "The Seasider." You need a good appetite but really well cooked quality food. Not the cheapest but certainly one of the very best! You will not need food for quite a while once sampled. Thank you.

Stopped here for lunch, ordered 3 jacket potatoes...£21! No drinks. Very expensive for nothing special.

Ate breakfast here with family. Very busy and love the beach themed decor but thought it offered poor value for money. Portions were small, avocado smash was just a thin spread of avocado which for nearly £8 I was disappointed with. Other breakfasts were the same with everyone commenting that it was expensive for what you got.

Was just wandering round Cleethorpes, popped into the surf shop and decided to have a cup of tea whilst waiting for a friend. We were really pleased with the discovery. The scones had just come out the oven and the cake was lovely and fresh. Drinks were great and portions were a good size. We really enjoyed the atmosphere it was lovely and relaxed, lighting good and staff very friendly. Will definitely visit again.

Visited today with a couple of dogs. The staff were very helpful and accommodated a number of allergy requirements without hesitation. Normally eating out can be very stressful however The Helm Cafe were fantastic and made me feel at ease. Would definitely recommend and visit again. Thank you!

I love the view of Cleethorpes prom, all day breakfasts served, cakes, cups of tea, Is rather on pricey side!

We stopped in on a wet Sunday, found the staff to be disinterested at best. The Leek and Potato soup was like salty mash. I think the cakes looked delicious but seemed a bit pricey for school dinner style tray bakes. I love the decor and the idea, but found the idle chat of the 6th form common room staff tedious and unprofessional when there were dirty tables to be cleaned.

We enjoyed our breakfast at The Helm...eggs, sausage, 2 bacon, toast and delicious hot tomatoes. Coffee was included. Everything was so tasty. We are going to try to go again:) Super nice staff.

went in to the Helm for a breakfast and it was not a bad size portion. the tea was not to strong like some places. lots of things to chose from and you could say you are spoiled for choice in just what to order.

Have been coming here fairly regularly for a few years and it’s always been really good but been today and they’ve cut down on quality the breakfast used to have two eggs on muffins beans and tomato now just one or other and burnt toast ! Coffee weak as cats pee now and other food ordered was low quality, mentioned my concerns to waitress and pretty much ignored! This place is not cheap and is now low on quality and customer service so avoid there are other establishments in the resort!

Great place to eat on the seafront - fab breakfasts, good coffee, lovely lunches and superb cakes. The staff are professional and friendly. You can either sit inside or outside. It is family run so you are supporting local business. Would highly recommend this place.

PARKINSON'S CAFE...This place was a complete rip off. At £6.95 for a child's jacket potato with cheese this doubles the price of any jacket potato I've ever bought. When it arrived it was the size of a satsuma and was a really poor quality potato...DISGUSTED!!!!

The posh breakfast is great- avocado toast, bacon, poached egg with salad garnish. Tables inside on on terrace to front overlooking Brighton slipway and the beach/ River. Dog friendly. Efficient and friendly service. Order at counter and food delivered to table.

Food is very good, staff are mostly friendly and welcoming. Tables can be booked in advance, helpful in this limited space. Dog friendly.

Visited for brunch after walking the dog, just as our breakfast arrived our little girl woke and needed feeding, we asked the staff to try and keep my food warm for me. When I had finished the feed I went to retrieve my food only to be told they were cooking me a fresh breakfast at no extra cost, this was unexpected but much appreciated. Big thumbs up to The Helm

Popped in on a very busy sunny Saturday morning. Had to sit at the counter as all the tables were taken which was fine for coffee and cake, but wasn’t comfy if you had been eating. The coffee cappuccino was good, hot and a good taste, only complaint was that chocolate was sprinkled without asking, and I personally don’t like chocolate on coffee. There was a good selection of cakes on display.

Went to this little cafe on a recommendation and found it very nice as I walked in the door with my fiance, we was hoping for a nice quiet brekky and a chat. We both opted for the posh breakfast (£6.95) which sounded lovely, granary toast..bacon...avocado..poached egg, we was asked what drinks we would like and both ordered coffee. When paying the bill they charged us for drinks when all breakfasts come with a cup of tea or coffee in with the price??? . We took our seats and waited five mins for coffees to turn up followed by our "posh brekky" which to my shock was a thin layer of avocado...two pieces of toast...one piece of cremated bacon and a poached egg?? Then there was an awful salad...yes salad...with a breakfast ..lol?? If I had seen a pic of what I was paying for I'd have chosen something else, but then on our first bite of our avocado smearing it was obvious the avocado was sour...we both told the waitress who took our plates...said she would sort the problem then disappeared into the kitchen until we got tired of waiting....very poor service and food was awful..well the posh breakfast anyway...total RIP off

Visited this morning and was really pleased we did, the welcome was warm and the breakfast was the best I’ve had lately, arrived fast and was really hot. Also I didn’t know it was dog friendly so we will definitely go again.

After a blustery dog walk on the beach we popped to The Helm for breakfast as we have heard great things and it is a dog friendly establishment. The service was very attentive, lovely friendly staff and delicious food for a great price.

We are always on the lookout for dog friendly establishments and this one did not disappoint. We made sure we got here reasonably early for breakfast as other reviews said it got busy- glad we did as we got the last decent table- the place was packed!

This place is great, lovely friendly staff, fast service and the best breakfast in Town. I don’t know what all the bad reviews are about ?? My husband and I visit at least once a month. Only down side is not enough seating on a busy day but I don’t think there is a lot they can do about that.

Premises loom fab . Menu sounds fab. But- delivery to table rather slow and salad garnish was mot definately past its best- curling around edges and also rather brown around edges !! How cam they not notice that ??? More likely rhougjt theu could get away with it ?? Sorry- but not on this occasion. Rather top end pricing too for what u get.

I could not believe my average breakfast bun, it cost me £5.50, the same as if I had eaten inside. With no beans or tomatoes as an option, my small bun and tea in a paper cup was terrible - what a disapointment after a long walk. There is far better for a lot less money; I don’t mind paying if it is a decent size bun. Tin foil wrapped around the bun would’ve also been nice. Definitely a better option than the paper bag I received, it’s not the best idea with a broken egg yoke. Never again. On a positive note the service was good and I didn’t have to wait long to receive my bag of disappointment...

I can only praise the staff at the Helm for making my granddaughters 3rd birthday breakfast a real treat.

Having come to this cafe Parkys and now the Helm for over 40 years with my wife we decided to go out this afternoon and took my father who’s 86 for a breakfast and a latte this time.

My family have visited here many times this year and have found the food to be good well served and lovely friendly staff. Just in the correct location opposite the beach ,walk up from Brighton slip way and you are there.

Lovely dog friendly cafe. A real find. Great food and coffee. Very friendly and efficient staff. Would definitely recommend xx

Really nice quirky place attached to Banana Leaf shop. Good selection of food, and the coffee was very refreshing.

Breakfast was great , swooped a couple of things no problem at all all home cooked and fresh great start to the day. Love popping for just a cuppa too 😀

Foodies fresh Fantastic Welcoming Go fast before tables disappear as very popular and I would recommend it any day

First visit here and I must say my husband and I were quite disappointed.

What a wonderful little cafe. Excellent food and really friendly staff. Bonus that dogs are accepted.

My partner and I have visited The Helm on several occasions to have the large 'All day Breakfast', we have always swopped the Toasted Muffin for Brown toast and I have always had Poached eggs instead of Fried, no problems what so ever BUT today I was charged 20p extra for swopping the Muffin and 75p twice (£1.50p) for having Poached eggs! It wasn't as if we were having an extras just instead of! Hence we are sorry to say we won't be returning as I can go to other establishments to get Poached eggs & Brown toast at no extra cost.

Dog friendly popular cafe overlooking the sea varied menu friendly staff breakfasts looked lovely for a meal or cuppa worth a visit

Went here on a rainy afternoon. It is part of a suite of shops joined internally, it remains however quite distinct.

My friends and I had lunch at the Helm today and it was lovely.

Visited by chance whilst walking the front and very glad we did, thoroughly enjoyed our choices of posh brekkie and the super breakfast, especially the fried bread! But the icing on the cake were the gingerbread hot chocolates that we couldn't resist and that we wished wound never end! Lovely staff and speedy service, thank you

Had breakfast at the weekend, food was perfect and the coffee top quality .definitely worth a visit. .

Been here several times for breakfast really good food and excellent service. Would recommend this place easily.

What a lovely find today for family lunch with young granddaughter and a Gluten Free Granny. Staff were extremely accommodating with choice for myself, which sometimes causes a problem due to my sensitivity. Here at The Helm, no problem at all. Well worth a visit!!

I had been out paddle boarding in the sea at Cleethorpes with a pal and we wanted a brekkie after so we nipped to the Helm in Cleethorpes.

Friendly small but atmospheric little place. Parking could be an issue if you were in a car. Very friendly staff, good healthy menu choices, very reasonably priced & represents good value for money. Excellent views if you manage to get a window table. The attached shop sells some really quirky stuff. I will be back!

Fish fingers were big, tuna melt was delicious. Quick service even though it was busy. Good value as well.

Visitado por un café - este es un café recién reformado, que no había sido antes. Tenía un café con leche.

Fue muy agradable ver el Parkinson el timón, abierto de nuevo después de una reforma. Ya no hay sillas de plástico viejo y mesas de fórmica. Ahora tienen cómodos sofás y mesas de madera lijadas hasta el grano. El desayuno inglés completo era mejor que antes de la reforma (una proveedor de salchichas creo). Fue una manera estupenda de empezar el día y con una vista de la playa de arena y viendo la marea.

Esta pequeña joya escondida con fantásticas vistas al mar, ha sido recientemente renovado a un estándar muy alto y se está tornando un café muy concurrido y popular. Hay algo para todo el mundo del menú Favoritos, con la empresa su día desayunos. . Que incluyen el mejor pan frito en Lincolnshire.

Fui ayer por la tarde por un café y tarta, un sitio para leer mi libro. La camarera era nueva y todavía aprendiendo las cuerdas, pero el personal era muy agradable y atento.

Parkies cafe has had a full revamp and the effect is a definite wow- decor and food! Sort of up market surfer shack style with a very up to date menu without sacrificing the classics !! - crushed avocado on granary toast with crispy bacon and vine tomatoes, topped with a poached egg- just wonderful. Traditional full English still available. Paninis, salads, curry also on menu. Childrens menu also available. Quality ingredients. Very well presented. Reasonable prices. Lovely staff.

This is the newly refurbished Parkinson's cafe now 'The Helm'. Ashamedly I wasn't aware it existed until recently as it is now incorporated within the the shops Banana Leaf and Reef Rash. Cleverly combined and quirky, it has an appealing ambience, good selective menu and attentive staff. Highly recommend a visit.

What a lovely cafe! We have just discovered this cafe after it having just been refurbished! It is friendly and up to date with a great menu. Best of all, it's dog friendly!! About time we got a decent dog friendly cafe in Cleethorpes!

Fantastic improvements...loved it..Great food & coffee, staff couldn't do enough for you. We found the price's to be reasonable...you get what you pay for these days. Places like Parkinsons have to move with the times, the owners should be proud of what they have done.Great to be able to take our dog into the cafe after a lovely walk on the beach with the family...

Over priced food. Coffee was Ok, but the item sold as "Tiffin" was nothing of the sort...crushed Maltesers, or the Aldi equivalent , mixed with cheap chocolate. This is NOT 'Tiffin'....at £2.75 a slice...we expected quality. We didn't get it.But the main thing that shocked us was the fact that customers had dogs with them. When a family, with small children were eating on a low table at dog height...gross

Very impressed with the alterations to this lovely family run cafe. The food is excellent just like the staff who can't do enough for you.

Visited the new 're-furbished Parkinson's, and a bit underwhelmed. The charm of the old cafe was its no frills image, with decent reasonably priced food. Now it's gone a bit up market, but prices have gone up, decor is interesting, but seating reduced, and stool seats rather uncomfortable. Also, the cafe is now an open plan arrangement with Banana Leaf, so you feel like your Sat in the shop. Early days, so maybe teething problems, but the charm seems to have dissipated.

Parkinsons have recently had a major redevelopment, it looks amazing, perfect seaside cafe. Still in its early stages but WOW, its good. The shop links into the cafe so all the decor in the cafe can be purchased at source..................brilliant.

Had drink there a couple of time, but since a friends daughter was working there heard they way they treat staff won't go again