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4.2

Based on 854 opinions finded in 3 websites

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Nº 199 in 538 in St. Helens

Nº 30 of 79 British in St. Helens

CUSTOMERS TALK ABOUT DISHES WITH..coffeemushroomscookedladymustbaconegg

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Excellent little cafe. Lovely soup with a fresh buttered barm. Yummy. Egg mayonnaise sandwich - fantastic. Only minor negative were the chips. Cooked to perfection, but alas, the oil was burnt, giving them a greasy taste. Will definitely recommend.

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Angelos Angelidis . 2024-11-04

MORE AT Google

Great food and friendly service

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Keith Briscoe . 2024-10-24

MORE AT Google

Lovely food. Polite staff. Well priced

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Stella Hunter . 2024-10-20

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First time visit definitely go back Nice and airy inside,plenty of space, Bacon 🥓 very tasty,toast v good just how I like it, nice brew, beans could have been bit more hotter thinking of going having Christmas Dinner

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Kathryn Lee . 2024-10-17

MORE AT Google

It's an ok cafe.A little on the expensive side but clean and decent menu.

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Kieran Haunch . 2024-09-30

MORE AT Google

I'd recommend this cafe, lots of great dishes, but i would not recommend the eggs benedict I had this morning. Hard yolk on the poached eggs. And still not 100% sure what was wrong with the hollandaise, googled it and turns out it can be made with mayo or marg. Yuk! That would explain it. Ok, I ate it, as far as I had no choice but to eat the hollandaise that was was on the food, I did not mop it all up. Was actually thankfull the yolks were hard so didnt have to mop it all up. Its that grey area of ok and edible but would never order again. Either do it right or take it off the menu. You're good enough without.

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nerjit peel . 2024-09-29

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Worst food I have been served in a long time! Ordered vegan chilli loaded fries, arrived about 30 mins later. A soup bowl of tasteless watery chilli (splashed all down the side of bowl) consisting of reconstituted soya mince, a few kidney beans and rubbery mushrooms which must have been microwave boiled in the dish. Chips were soft and tasted of oil. My friend had a jacket potato which was hard and undercooked. Really awful experience and won't be going back.

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LB7 . 2024-09-21

MORE AT TripAdvisor

We had a buffet for my sons 21st last night and all I can say is the food was outstanding and will deffinately be going back for any future parties Once again thank you so much PARK ROAD CAFE WELL RECOMMEND 10/ 10 WELL DONE GUYS

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Helen Dickson . 2024-09-15

MORE AT Google

To be honest, I have only had breakfast here. But it has always been exceptionally good, staff are very professional and helpful great cafe and keep up the good work 👏

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ROB SANDERS . 2024-09-11

MORE AT Google

The food could be a bit more value instead of changing for cheaper food

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chris ireland . 2024-09-08

MORE AT Google

Had breakfast here today at 8:30am service at the table was really good, super polite lady great customer service just how it should be, and the food good quality and arrived fast. All good 👍🏻

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matthew malone . 2024-08-06

MORE AT Google

We had a lovely waitress, she was so nice and chatty xx

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Clare Adams . 2024-07-17

MORE AT Google

Cafe only half full, loads of tables empty, but as soon as 6 of us walked in they said 1 hour for food. People walking out! REPLY: 3 members of staff, said 45 mins, 50mins and the lady with black hair said 1 hour. So no confusion on my part, just yours! Take outs or not, 1 hour is not acceptable, especially when customers are walking out, with cafe not even half full.

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Lindsay Davies . 2024-07-14

MORE AT Google

Had a Sunday lunch takeaway. Staff very friendly and the food was really nice. Really enjoyed it.

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Lee Swift . 2024-07-14

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Gutted because I usually like a breakfast from here. But, Half 11 Sunday morning, cafe half empty and Was told 50 mins wait then told 1 hour wait. Never offered take out so a party of 6 turned away. Which in the end probably worked out for the best because we went to morrisons 1/2 mile away and I would recommend this because quality and price was 💯

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Graham Davies . 2024-07-14

MORE AT Google

Ordered a medium breakfast, very impressive, bacon cooked to perfection and a lovely crispy hash brown, also had an excellent cup of coffee, staff very very pleasant

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Alan Briers . 2024-07-05

MORE AT Google

Excellent breakfast. Very good service

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Alan Crook . 2024-06-23

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Called in for the first time today after hearing from people who have been. Had a lovely breakfast, and they were not wrong about the food or the service. Will be back to try lunch.

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Dave Dean . 2024-06-21

MORE AT Google

Walking group had summer brekkie. Brilliant food and exceptional service. Very friendly. Will be back at Christmas 👍👍

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44judith44 . 2024-06-21

MORE AT TripAdvisor

Good simple food with something for everyone. Really enjoyed the atmosphere and friendly wait staff!

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Daniel Young . 2024-06-15

MORE AT Google

The breakfast is gorgeous definitely recommend. Staff are lovely and the service is spot on. Its a great cafe lovely and clean. With great service by the staff. All the meals looks great 👍

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Julie Swift . 2024-06-08

MORE AT Google

We went today myself, my 85 year old father in law and 17 year old daughter for lunch. It was really busy but we were shown a seat and our order was taken. 2x medium breakfast and 2 mugs of tea. You could not fault anything on the plate, and there was nothing left on the plates once finished. My daughter had a Honey Chili chicken wrap and homemade chips, which she said was absolutely lovely and a caramel frappa. Again, nothing left, and the frappa looked amazing. The cafe is spotless. Parking is easy, and pricing is very reasonable. Lovely afternoon.

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Jacqueline S . 2024-06-06

MORE AT TripAdvisor

Gorgeous Lunch Myself and my Son thoughrolly enjoyed our meal. My Grandaughter's also enjoyed there meal Delicious.😋😋👍

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Margaret Crosby . 2024-05-23

MORE AT Google

a year ago this place was the place to go .but having recently visited for food i was shocked to find 40 mins waiting times .sub standard quality and shocking change of the feel of the place .will not be returning .needs a big shake up

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si latics . 2024-05-03

MORE AT Google

Nice cafe for bike meet Lovely staff and very good value for the money

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hasan . 2024-05-01

MORE AT Google

7 of us met up for coffee/snacks. The cafe wasnt that busy but service was very slow - even to get a coffee. Waitress just banged my coffee on table and walked off - miserable. Too busy chatting to regular customers and mopping floor. We wont be returning

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Ann-Marie Hall . 2024-04-24

MORE AT Google

Met up with a group of biker friends there. Very good service and food at reasonable price. I will return

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Mick Jennings . 2024-04-08

MORE AT Google

Always a friendly welcome ,nice food etc

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Susan Alker . 2024-03-29

MORE AT Google

This is an update of my previous review. Took nearly an hour for a breakfast to arrive and when it did. The food was Luke warm. how is that even possible. The chef must be Mr bean as Only an idiot can take an hour to cook a breakfast. People leaving due to there wait time. Will never waste my time in this place again. To the chef.. you need a new career as you clearly can not cook or manage simple food tasks. it doesn't take much effort to make breakfasts and it certainly doesn't need to take an hour. Are you Rowan Atkinson or just his character Mr bean.

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Mr speaker . 2024-03-25

MORE AT Google

Wow whatc a fabulous cafe the food is second to one and all the staff are lovley, the food was 100% and he would be back again. 👏👏👏 thank you Park Road Cafe St Helens. Xxxx

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Marian Wood . 2024-03-11

MORE AT Google

Fantastic service quality and value for money could not ask for any more. Thank you.

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Neil Thornley . 2024-03-10

MORE AT Google

Lovely restaurant with very friendly staffs!

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Дарья Бутенина . 2024-02-20

MORE AT Google

Everything about the place is brilliant, breakfasts are epic, I would say very reasonably priced for what you get, I ordered 2 bacon sausage and egg on toast, and everything was to perfection, just how you would want it, loads of seating space, they do delivery aswell, but was informed that their would be a 2 hour wait, so popped in instead. Waited about 25 mins for food which wasn't bad at all considering it was very busy, overall brilliant occasion, and worth every penny. Will be my go to place for food and breakfasts in the future. Thanks guys..... keep up the great work. 👍😎😋

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Martin Sephton . 2024-02-19

MORE AT Google

Cheap and cheerful, food has always been fine. Never had occasion to complain about the food or service.

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Stephen Vass (Tom) . 2024-02-15

MORE AT Google

Food is normally decent, but they ALWAYS forget atleast one thing. Work in the business myself so I know it happens. Order two meals and people who come in after us get there’s before we’ve had it after 45 minutes. Don’t believe in complaining because you can never judge the circumstances, I’m happy waiting, but not to the extent that people who come in after you get theirs and finish theirs before we have even started!.

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Jay David . 2024-02-14

MORE AT Google

Waitress was unaware of teas available.

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Paul “Laughingbear” Heywood . 2024-02-08

MORE AT Google

Friendly staff and atmosphere. Good food although a little disappointed with my salad. I had a lovely omelette with salad. My small salad consisted of Lettuce, Tomato and Cucumber. I like a bit more variety in my salad and a nice dressing. Only had Mayonnaise. I did enjoy the food I had and there was a good car park.

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Sandra Foster . 2024-02-01

MORE AT Google

Going the wrong way this cafe. Used to be a decent place. But it was half full, but yet a 45 min wait. No brown bread tiny plates so it looks like you’re getting a lot. Don’t think we’ll be going back here. To many half decent cafes in st Helen’s.

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dave g . 2024-01-27

MORE AT TripAdvisor

Service was slow and because I didn't have a full breakfast I found it very expensive, the lady that served me said it was because I ordered individual items, 3 x sausages 3 bacon and 2 very small eggs.... total £11, all because I was on a meat only diet. Makes you wonder why at these prices.

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Dave Flanagan . 2024-01-23

MORE AT Google

Poor, Went with my family saw the staff smoking out of the shop multiple times, Heard some shouting at the back of the shop and mugs are not correctly washed. Avoid!!!

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England Studios . 2024-01-15

MORE AT Google

Great family cafe, good food at reasonable prices. Excellent parking on site. Can recommend

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Derek Atherton . 2024-01-09

MORE AT Google

Good place for food and a coffee wud use again

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darren barns . 2024-01-09

MORE AT Google

Have just had a wonderful afternoon tea a frozen theme with Elsa as a surprise guest my granddaughter who is 3 was amazed as she loves frozen she hasn’t stopped talking about it can’t praise the staff enough you did a fantastic job if you have anymore themed days will be there it was lovely to see children having such an amazing time

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Linda Walsh . 2023-12-20

MORE AT Google

Not dog friendly, food is average, not as good as when it first opened

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C L . 2023-12-20

MORE AT Google

Took my 88 Yr old Mum who has Alzeimers ,staff were amazing ,thank you ,food was fantastic too ,will be definitely be returning !

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Jeff Brown . 2023-11-29

MORE AT Google

My daughter treated me to a birthday breakfast. Was just what I ordered. Served with a smile. Staff pleasant. Never been here before but will certainly come again.

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Margaret Davies . 2023-11-26

MORE AT Google

Waited a long time for them to take are orders. Then it was ages before they brought it to us and that was after us asking had they forgot us. At one point 3 of the staff where outside on the corner having a smoke. This used to be a good cafe.

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Joseph Thompson . 2023-11-16

MORE AT Google

This review is on behalf of my Mum and her friends. They visited last Thursday, waited 20 minutes and no staff came to take their order, had to ask staff if someone was taking orders, they then waited another 10 minutes before their order was taken, they were then told it was a 30 minute wait for food even though cafe was not full. A few people who arrived after them were served and received thier meals first. Food arrived and was of a poor standard, warmed up brown chips and rubbery ham on one meal. It appears as mentioned on other reviews that staff seem to serve regulars before anyone else, and this cafe is living on past reputations. Visited this cafe on numerous occasions and food was lovely, standards have certainly declined, and there are better cafes than this in St Helens.

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Rugby Joanne . 2023-10-29

MORE AT Google

Always good food. Never disappointed!

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Gareth Loftus . 2023-10-29

MORE AT Google

Good food at decent price.big airy cafe plenty of space.lovel place

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Ken Potter . 2023-10-24

MORE AT Google

Drive past this place all the time we decided to call in. What a lovely friendly place it is. So clean and staff are so nice. We had the breakfast and as I'm a chef myself I couldn't fault the food. Will definitely be going back regularly.

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Sandra W . 2023-10-17

MORE AT TripAdvisor

Fantastic cafe with in my opinion the best breakfast st helens has to offer. Really great place with a good menu and changing specials so something for everyone. Amazing staff, great value, pleasant surroundings. A definite favourite of many around town, loads of parking and even have events including classic cars depending on the season. We'll worth trying it out you won't regret it

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Paul Walker . 2023-10-09

MORE AT Google

Used them for a buffet for my wedding reception, worth the cost and there was plenty of food and everyone really enjoyed the food!

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Ray Winstanley . 2023-10-04

MORE AT Google

But when we arrived , and we sat down and waited for a waitress, nothing. Three ladies followed us in and sat obviously regulars, waitress is on them like a ton brick . Now behind us was three people who had not ordered as well as four people opposite, allwere in before us. The three ladies had ordered and been served and left table cleaned before we got served. Very poor indeed, and I worked in catering 25yrs.

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Peter dale . 2023-09-21

MORE AT Google

Called in for lunch, 21st Sep. It was packed, ordered Fish, chips n pies X 2. All cooked to perfection. Understandably, had to wait a bit for our food, but, WOW !!! Was it worth the wait, our food was cooked to perfection. Both our fish were massive, infact, never had a fish as big B4. There customer service was 1st rate, and, considering how many customers were in, they handled everything perfectly. The tables were all cleared n cleaned promptly, and everywhere was very clean indeed. Would well recommend PRC, and well deserved 5* ratings. Well done to all the staff.

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Grahame F . 2023-09-21

MORE AT TripAdvisor

Went yesterday for the first time with 2 friends food was amazing staff very friendly and helpful very reasonable price we will definitely be going again

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Doris haslam . 2023-09-20

MORE AT Google

Great on bike 🏍 night Wednesday

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Gary Martlew . 2023-09-20

MORE AT Google

Nice cafe and nice food. Most of the staff were really friendly. We did think that one of the staff members could have waited until we had actually finished eating before brushing under the table around our feet! 🤔 (And it was over an hour off closing time.) That aside everything else was great 👍

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San Edwards . 2023-09-18

MORE AT Google

Toast is rock hard, chocolate fudge cake was stale, cheese on omelette was hard. Very disappointed. Ordered from here for a couple of years now and it’s just gone worse each time. Back to your little reply! I asked for delivery you said an hour so I rang back and said will pick up you said half an hour he got there in 25 minutes and he had to sit and wait another 20 minutes before you give him the food because it wasn’t ready. The cheese in the omelette was hard because it had been microwaved! Never have I ever left a bad review on anything and when I do you go and lie about what actually happened 😂

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Danielle Pilling . 2023-09-17

MORE AT Google

Food was very good and reasonably priced. Had fish, chips and peas and it was far better than any chippy supplies in Haydock. Staff were very helpful

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Paul D . 2023-09-06

MORE AT Google

Food is great...staff are fantastic

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Shaun Fitzgerald . 2023-09-01

MORE AT Google

Below standard s bit price y not go again

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Shaun Kilgannon . 2023-09-01

MORE AT Google

Good varied breakfast. Some vegetarian options.. my family when visiting from London have this place as a must go. Good parking facilities and the premises are spotless.. Generous portions ....

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Glenice Bendib . 2023-08-27

MORE AT Google

Always have a nice breakfast here. Wish they would extend the seating area. Can get very busy, as you’d expect from the best Cafe in Britain 🇬🇧. Loads of parking.

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Andrew Owens . 2023-08-14

MORE AT Google

Great place! Shoes by how busy it is. The staff are great and their laughter is infectious 😄

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Josh . 2023-08-09

MORE AT Google

Fantastic place for food and drinks and the staff are always there for you if you need anything. Thank you for your service.

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ANTHONY RAMSBOTTOM . 2023-07-28

MORE AT Google

Nice very clean cafe food was OK staff really lovely

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Sandra Devlin . 2023-07-12

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The first time I have been to this restaurant, even though it was busy, the food came very quickly, I got a big fry and it was very good

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Conor Cardwell . 2023-07-10

MORE AT Google

Staff very friendly and helpful, top cafe 👍

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R B . 2023-07-09

MORE AT Google

Went to bike night food was great but atmosphere was a bit dull

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Karl Stanley . 2023-07-06

MORE AT Google

Popped in when visiting from Australia. Great little cafe with a huge Gluten Free selection on the menu. Very clean and modern.

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Phil Reid . 2023-06-29

MORE AT Google

I WENT TO THE Cafe., WICH MY FAMILY . I BE WHERY HAPPY BEFORE I WHEN INSIDE, I GO ORDER FOOD.. I ORDER FOOD, I SAID I WHANT PAY NOW.. SHE KEEP SAID GETING FOOD THEN YOU PAY... I NEED SAID THREE TIMES, TO SHE UNDERSTAND I WHANT PAY.. WE TAKE TABLE OUTSIDE. GO OUTSIDE TABLE DERTY.. WHEN BACK INSIDE, SHE COME CLEEN...WAITING FOOD 15.MIN... BRING FOOD PUT IT ON THE TABLE AND LEFT.. BAT FORGET BRING FORK AND KNIFE... WAIT 2.MIN FOOD COOLS, GET COLD.. I GET INSAID AND ASK WHER IS FORK KNIFE.. AND SHE SAID NEED WAIT 1.MIN🤦‍♂️WHEN I PIC UP MY VOICE, AND TELL MY FOOD GET COLD.. SHE GIVE ME KNIFE AND FORK.. WE EAT ALMOST COLD, WE SHOT BE TAKE BACK, AND ASK TO MAKE AGAIN..ALMOST FINISHED EAT, MIDLE BETWEEN THE MUSHROOMS, FINDE CAROT SKIN... THIS PLACE IS TERRIBLE. I DO NOT RECOMMEND

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KARLIS MARTINSONS . 2023-06-25

MORE AT Google

Nice clean modern cafe with loads of parking. Went on a busy Sunday (also fathers day). Food took a while to arrive but the place was very busy. Had a large breakfast. Food was quite good and the staff were very freindly

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john potter . 2023-06-20

MORE AT Google

Lovely Sunday breakfast, gorgeous food fast service and excellent price 👌

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Michael Haynes . 2023-06-18

MORE AT Google

Been on very busy bike nights and staff always great and have a smile food great parking great 👍

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Darren Robinson . 2023-06-15

MORE AT Google

We went for some breakfast just sat down looking at meau lady come over and asked are we ready to order Not yet as just sat down after deciding we waited for someone to take are order after 10mins my wife went to the counter and asked one of the four members of staff can we order she was told someone will come and take are order . Are breakfast arived the sausage looked sad with know taste and the big Bob Bar#### beans had know colour in them or taste and the mushrooms were not cooked on a plus the bacon was nice and toast We won't be back

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Paul Smailes . 2023-06-01

MORE AT Google

Great value & friendly staff. 👍 Plenty parking space as well.

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stephen darwin . 2023-05-16

MORE AT Google

Not even from St. Helens but always come up here just for Park Road Cafe. It honestly exceeds my expectations every single visit. From the quick, warming customer service to the wide range of comforting food they offer. No cafe can compete! I went away to the lakes recently and found myself comparing every cafe I visited to park road… Lovely staff, very hard workers. Nice to see a local business thriving so much.

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Curtis McCarthy . 2023-05-05

MORE AT Google

Wonderful food really friendly staff will be going in again

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Carol Townsend . 2023-04-27

MORE AT Google

I would recommend this cafe to anyone every time me and my partner have visited the food never disappoints and the staff are very friendly absolutely love it 5 stars from us👍

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Gary Jackson . 2023-04-27

MORE AT Google

Every time we go fantastic food fantastic service and friendly staff.

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Darren Marsh . 2023-04-25

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Had the biggest breakfast with my mum spending some time with her don't get to see her much with living in manchester

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james Hartley . 2023-04-24

MORE AT Google

Spotlessly clean great food at reasonable prices. 👍

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Alison Tatlock . 2023-04-18

MORE AT Google

Ideal spot for a quick bite. Recommended

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David Lewis . 2023-04-15

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A bit of a wait for food to come but food was good, coffee good, price good and they are motorbike friendly. Worth a visit. Updated review: waiting time is no better, waited upto 1hr after ordering food for it to be brought out. A couple of people, complained about the wait and a couple left before ordering after they seen how long you had to wait. Food was still good but I had a normal coffee today and it was very weak/watery, so wouldn't recommend just a normal coffee. The price has gone up slightly since I last visited but so has the cost of living. I've marked it down 1 star since my last visit as today's visit was worse than my last visit. I will try again in the future to see if it improves.

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Paul Smith . 2023-04-12

MORE AT Google

Can't comment did not stay long enuf

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Paul Pain . 2023-04-11

MORE AT Google

Amazing lovely staff all home made food Sunday dinners worth waiting for never had anything bad and been coming ere since opened xxx

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Leanne Boulton . 2023-04-11

MORE AT Google

Clean, good food and great prices. Staff are welcoming and good amount of parking.

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Natalie Jones. . 2023-04-09

MORE AT Google

The best poached egg I've ever had.

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collette rimmer . 2023-04-06

MORE AT Google

Good food as always. Unfortunately they gave me someone else's order at first but I noticed before driving away (take out). Soon rectified and these things happen. I'll 100% be going back again.

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Mike Dean . 2023-03-28

MORE AT Google

Collected 4 platters of sandwiches ,pies, pasta etc on Sunday, absolutely superb nice and fresh and lots of it ,excellent value for money and really great food

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Geoff Humphreys . 2023-03-26

MORE AT Google

Excellent definitely go back again. 👌

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John Unsworth . 2023-03-22

MORE AT Google

Very good excellent food would go again staff are friendly recommend to people

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Susan Young . 2023-03-17

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Food bland wrong order brought Bad stomach Not recommended

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sandra orford . 2023-03-11

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Disappointed with the food not very hot but service was friendly enough,bit pricey for the breakfast won't bother going again

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Hywel Roberts . 2023-02-27

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Really clean Food was fresh The bike nights Are great fun

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Stu Shepherd . 2023-02-22

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Very nice and clean and very busy so we obviously had to wait a while, but will definitely recommend this cafe,lovely food.

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Catherine Pennington . 2023-02-20

MORE AT Google

Great cafe with excellent variety of food and drink

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Mark Sainsbury . 2023-02-11

MORE AT Google

I ordered 2 fish and chips and a tea and a coffee when I visited today. I was presented with the bill before the food arrived which came to £18 something. I handed the lady 2 £10 notes one of which was Scottish, which is legal tender in the UK. The lady said she couldn't except that as the owner doesn't like them. After I questioned her she then contradicted herself and said if she did take it, it would end up in her wages. In disbelief I politely said, you can leave the food and drink and we left. I found this whole experience baffling. She or the owner obviously have issues with the Scottish people and their perfectly legal Pound Sterling tender. I will never eat there again and I will advise everyone I know to do the same.

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Anthony White . 2023-02-08

MORE AT Google

Food and service is always spot on - best cafe in town

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Mark Lyons . 2023-02-07

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British
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We booked and paid £50 to use the room above the pub for our daughters 5th birthday in July. Turned up yesterday to put decorations etc up before the guests arrived, walked in the door by the beer garden to be met by what can only be described as what I imagine the bog of eternal stench smells like, coming out of the mens toilets. It absolutely wreaked! Then got told by the new manager, Rebecca Atherton, that she had forgotten we were coming and that there were no tables etc out and that we'd have to do it ourselves. Bit disappointing as wasn't expecting to have to lug tables and chairs round, but we did. All the tables were sticky with drinks spilled on them so had to wipe them all down as we set them up, the bar top was a mess so had to tidy that up too. No table cloths anywhere, so went down to ask for some. Was met with a look of disdain and was told I'd have to wait for her mum to bring some. The entertainer we'd booked arrived at 2.30 and was as surprised as we were that we were lugging tables round as it should have been done for us. Went back up to finish putting tables and chairs out and put our decorations round. Table cloths eventually turned up at 2.55...party started at 3.  The upstairs ladies toilet was absolutely disgusting.  I have attached pictures of it. Rubbish all on the floor, cubicle doors didn't click closed or lock. There was urine all over one toilet and the loo seat was actually on the floor next to the loo. Had the party, tidied up at the end and went down to speak to Rebecca about a partial refund due to the disappointing room and cleanliness issues, to be screamed at by another woman behind the bar (turns out she was Rebecca's mum, Karen). She screamed at me to f*ck off, that I'd done nothing but cause trouble and be rude to staff (which I hadnt). Told her I wasn't speaking to her and went back to speaking to Rebecca, again trying to explain why we weren't happy and again got screamed at by her mum, swearing and shouting.  Rebecca's excuses for the cleanliness issues were that theyd had functions on all week, but surely the loos must get cleaned every day? Bearing in mind, my kids were with me and the pub was packed due to the England game being on. Every one was staring at us. Quite honestly, it was embarrassing that a woman in her 50s was behaving like this. I told Rebecca I'd come back after the game to speak to her on her own, to again be screamed at to f*ck off by her mum.  I walked away from the bar, and one of my friends was queuing up to be served, got told by Karen that she couldn't serve her because she was shaking due to my behaviour and that she was going to kick my head in. This was infront of a bar full of people.  I had people I didn't even know coming to ask if I was OK as they had seen this display at the bar and had seen I had done nothing wrong. My friend came over and told me, so I went upstairs to get the remaining things of purs from up there. As we were putting them in the car, Rebecca came out and apologised for her mums behaviour and said it was unacceptable and that nothing I had said or done had warranted that behaviour from her. I accepted the apology, and said it would be nice if her mum apologised too.  My husband went back in to get the rest of our things, and was screamed at by Karen from behind the bar that she was refusing to serve us and instructed her husband to throw him out. Fortunately, her husband had seen everything that had occurred as he was sitting at the table directly in front of that bar, and didn't move. I assume he must be used to this behaviour from his wife.  We left then, as did the rest of the people we were with who were going to stay for the rest of the game, but said they refused to stay somewhere that treated paying customers like that.  We have been drinking in the Eagle for 13 years and I can honestly say that while these people are running it, I will not step foot back in there, and all of our guests said the same thing. The behaviour displayed was abhorrent, with no care for customers or that there were children there.  Karen is lucky I'm not going to the police as there were many witnesses to her threatening me.