Gerard Arms in St. Helens

Had scampi chips and salt and pepper chilli chicken excellent service food excellent nice and relaxed friendly staff x

Excellent service in the Gérard tonight well done

Went on a lovely day out and had a worker called William come and sit at my table he pleased me very much, very very much, can’t go in to much detail how but it was lovely and very quick. Thanks will🙂

Great local pub, do great offers on fizz Fridays!!

Lovely lovely place I must frequent this place at least once a week great local 🍺🍺👍👍

My daughter and I had a lovely lunch at the Gerard . The food was great value for money and piping hot. Will definitely eat here again

We stopped at the Gerard for some lunch last Friday afternoon and the food was delicious. We ordered from the lunch menu and it was great value for money. The food was piping hot, the service was fast and the pub has such a lovely atmosphere, plus the staff are so friendly. We'll definitely be visiting again!

Our second visit to this pub to meet an old friend and another nice experience! Craig at the bar is very welcoming, courteous and humorous and really looks after you. The food was very good, and we all enjoyed our meals. Pie and mash, halloumi and honey flatbread and a nice sirloin, with a good peppercorn and brandy sauce, were well presented and tasty. So, credit to Tyler in the kitchen! A super brownie for dessert was good, too. All for a very decent price, in a day and age when some places charge ridiculously high prices for their food. Well done, Gerard Arms.

Lovely food and lovely staff, a very pleasant experience 😊

Guiness, great pint, brilliant staff.

Lovely pub good atmosphere but I can’t lie… it really stinks of BO behind the bar and it’s really off putting when eating food. No excuse really just hope the word gets out.

Had a lovely burger of the month here. Believe it was the brisket one, absolutely lovely and delicious. Drinks were served nicely and food came promptly.

Chef Tyler did an excellent job with the meal

Staff always friendly and helpful and been my local for 40 years and wouldn't go anywhere else.

Another great night in the Gerrard.. Difficult decision between the kilo of wings or the burger and a pint deal.. Both great value and delicious.. Better still grandkids loved the gammon and chips.. Thanks again for today and staff very friendly and helpful

Food was amazing thanks to the chef Tyler

came for food as online says kitchen closes at 9pm, to be told kitchen is closed at 8pm spent about £20 on taxis to get to this place for not to be able to get what we came for. spent a lot of money in here in the past, very upset and will not be coming again. if it closes at 8pm update online the times you are open til. EDIT the manager got in touch with us and offered us to come back and treated us to 2 sunday roasts and a round of drinks. He got in touch with us straight away and is resolving the problem, the customer service here is a 5 star as we had a problem and they have resolved it and to also offer us a free date night on top is amazing. we will definitely be eating here a lot more than we usually do from now on thankyou very much to lee and all the team for sorting us out. xxxx

The food was amazing, all the staff there was really nice and welcoming

Nice food but awlful service and full off people swearing so atmosphere not great if you want a quiet meal.

Fab atmosphere. Great service from the shift leader. Although we got one fish and chips.and asked for burger he was very good and helped us as we have mobility issues. Will deffo come again. Well done guys as busy as you were for a Saturday afternoon we enjoyed our visit. Visited earlier in the week to for the wake of my friend at the Gerard and food was tasty and served quickly

Had a great time, fairly priced, will visit again

Great pub atmosphere in there is great all the staff are friendly and welcoming but Craig went an extra step to make the experience excellent

Went here for my mother in laws 80th birthday meal which we booked a few weeks ago but they had forgotten to put it down in there book but we managed to get a table.food was nice but portions of chips could be more but the service was awlful 3 of us got our dinners and eat it before the other 3 got there's and there were plates on other tables left there for long periods and when you expect to have a quiet dinner as we walked in there was a table of about 6 men who were loud and swearing alot but nothing got said to them , so I would go back but get more staff to help out the 2 that were working hard behind the bar.

Popped in over the weekend with a few friends. Great pub with a good selection of draught, not to mention the Burgers are brilliant

Great food, great staff will come again

Great local pub massive beer garden, staff always polite and friendly 👍

Used to be a great pub to watch sport and have a pint. The blonde lady who now seems to be in charge appears to be out of her depth. Yesterday she refused to turn on the Football on (MAN U vs Liverpool) that the majority of the pub had turned up to watch in order to continue to show the rugby which wasn't advertised as being shown. She eventually did but it then had rugby commentary on whilst showing football... Less than 1 hour before KO, there was one poor girl on the bar despite the pub being full, meaning there was a queue of 10+ deep. They need to go back to basics, bring in effective management, and just be a good local pub that shows sports and has a decent bite to eat.

Stopped in for a quick bite to eat, had a great blue cheese burger, gurl behind the bar was very polite!

Popped into The Gerard for food on a Tuesday afternoon with a friend, I was served by a tall blond fellow behind the bar, who was polite and well informed, not to mention devilishly handsome 😉 I ordered the 8oz rump, which was cooked to perfection, trimmings included. Will definitely be visiting again! 10/10!

Popped in with a friend, he ate it looked great I had a quick pint of guiness, girl behind the bar put a shamrock in it looked and tasted great!

Visited last week and ordered food and drink waited nearly 15 minutes for my drinks despite being told to “wait there whilst he got them” as he proceeded to serve another 5-6 people when I asked if there was any update on my drinks (1 being a soft drink) he turned round saying that he didn’t think I’d ordered anything so tried to charge me again? Thankfully it was rectified but after nearly 15 minutes it was a poor service thankfully the food and beer garden was good so can’t fault it there maybe just prioritising the person you’re servicing before serving others. Update: Been again recently with some friends and service was slow again and waited for a drink for nearly 25 minutes only to be told when I went the bar they “didn’t know what drink I had ordered” as it was done via the app? But on the same order all my friend’s drinks happened to go through and be delivered to the table?

Lovely visit to the Gerrard tonight. Food was of an excellent standard. Lovely and hot. Craig and Niamh customer service is outstanding. Highly recommended and so dog friendly 👌

Lovely visit apart from the Rugby score but apparently that was beyond the staff control. 🤕 Beer was nice, food was nice, staff worked hard and where pleasant throughout.

Food it spot on everytime I visit, staff can’t do enough for us keep up good work biggest beer garden in St Helens, dog friendly

Lovely pub, warm friendly atmosphere and very clean. The food was delicious 🌮😋 and a nice pint too🍻. It was also very nice to see Craig. I will definitely come back again.

Beautiful burger and a great selection of ciders

Came in for a quick pint ended up having a Sunday dinner and it was delicious!

scruffy, run down boozer, dirty tables and ripped seating despite charging top dollar for drinks. Used to be a decent pub

Absolutely amazing food!!! Cheap too. Staff are amazing and accommodating with anything needed. Highly recommend eating here. Very clean burgers are amazing !!!!! Got 2 meals for under £20 with drinks

Our favourite pub in St Helens. Nothing is too much trouble for the staff, the food is always tasty; there is lots of choice and it'sgood value and the beer garden is huge!

Amazing pub to go to if you just want to go to for a quick bite to eat, have a quick drink or watching a sporting event. The food is amazing I’ve never had a bad experience when eating a meal there. The staff and management are also amazing always happy the help and correct everything should it go wrong. I can’t speak highly enough of the place

Great pub, brilliant atmosphere, nice selection of drinks

It's a good little boozer, craig did his best and made us feel welcome, the food was great and the pub is really nice

Great food, great atmosphere, and nice staff

Great service and great food. Really looked after by the assistant manager. Will be back again for more food and the atmosphere

Great friendly pub with excellent friendly bar staff, good food & great atmosphere especially for sport. Well done Craig and the rest of the team 👏👏👍

Staff were really nice and friendly however the majority of the food menu was unavailable and this is the second time it’s been like this when we have visited. Once we managed to find something to order from the very limited options it was all really poor, nothing had any taste to it at all. Things that were listed on the menu descriptions just wasn’t even on our meal so we left feeling quite disappointed. I think in future we’ll stick to the Abby over the road.

A beer and an orange juice ten pounds..this is why pubs are dieing .still hung around for a second round. Never again.

Despite a great food buffet for my mother's wake, the pub cannot provide an invoice on headed paper. This was so my mother's bank can reimburse me for funeral catering costs. A till receipt is not enough. Poor after service. My message to the pub is buy an invoice book and a printed stamp or get headed paper - just basic business admin that should take 5 mins to produce.

The noise from a disco was ridiculously loud and totally spoilt our evening - in fact we left before ordering any food

Used an enclosed area near the bar for our mother's wake for 20+ people. We pre arranged a buffet which was tasty, fresh and good quality. The chef was excellent, keen to be sure we were satisfied. Nice wines from the bar were reasonably priced and bar staff excellent. Pub had a good friendly vibe. Thank you for the top service.

We had birthday celebrations there with all the family. The food was excellent. The service is great. all the staff were friendly and could not do enough for you👍

The tall blonde man behind the bar was very chatty, friendly and made my experience fantastic! Will come again

Absolutely excellent service. So attentive and polite. Lee whom served us as a large party did so with swiftness and professionalism. Food was so fast and delicious, and our drinks never ran dry. Also great prices whats not to love. Can’t wait to come again. ⭐️⭐️⭐️⭐️⭐️

Nice pub, however food we could order via app and drink we had to go order on the bar. Annoying as there was big queue, so we left rather than having second drink and stay longer. I don’t see the point of app. Other pubs don’t have this problem and everything can be ordered in one go.

Amazing breakfast. Thoroughly enjoyed it. Will be back!!

After having a bad experience and writing a negative review. Craig was amazing listened and acted on our complaints. Fabulous customer service from Craig. It meant so much that he listened to our reasons for bad review. Fabulous food and most importantly great staff especially Craig

The food was so good and service at the bar was amazing.We order some burger and steak .It was cook to perfection and seriously restaurant quality.I love how big beer garden is so can't wait to come back this summer.

Ladies toilets was disgusting, water all over the floor, no toilet roll and the toilet roll holder falling off the wall.

Decided to pop in the Gerard after work with a colleague for some food and after hearing they sell INCHES cider. My friend and I both ordered the rump steak, she ordered the garlic and mushroom sauce and I, the beef dripping and merlot gravy - all I can say is WOW. The steak itself was cooked to perfection and the beef sauce was absolutely unreal. I could literally taste the Merlot in the sauce. All in all, 11/10, time to recover from my food coma. Also shout out Lamby who served us!

Food was below standard. Ordered extra Silion steak which we didnt receive. When we questioned why chef sent rump steak which was covered in fat. Even staff commented on the fact it was rump and not silion. Asked for more pepper corn sauce for steak was advised chef is busy. Certainly wouldn't recommend eating at the gerrard. Seems as though chef can't cope with pressure and Certainly doesn't listen to what customers are saying

First visit today. Lovely atmosphere and friendly staff. Food was very good as was the service. Will definitely visit again. Thank you x

Just a pub , work on your food what you show in the pictures in the menu is not what arrives. You could get a better burger at Mac Donald’s I had to drown in tomato sauce to give it some flavour and make it edible.

Been coming here for years, great atmosphere great beer and staff are always willing to help us with anything

Dog friendly. Great food. Pleasent staff and good prices

Came in for a quick pint with mates great atmosphers friendly staff ended up ordering 1kg of wings, was very good!

Warm and friendly and the manager who served me most of the time was very helpful and respectful, Lee was welcoming from the moment I walked in until I left nothing was too much trouble. Will definitely be in there again

Lovely friendly atmosphere, food was great, staff seemed happy and relaxed, really nice pub, comfortable and clean. would visit again and recommend

Called in for tea and had a great evening. Food was lovely, beer good choice, staff very helpful. After our tea, we went into the biggest beer garden I've ever seen at a pub. Will be back and get some photos.

Disaster from start - My daughter had to work Christmas Eve and Christmas Day, so booked a family Christmas meal for 4 pm on Boxing Day, only to get a text late morning saying kitchen was closing at 4 and could we come at 3:30 and order quickly. We agreed, then came another message that we would be ordering off the normal menu. Tried phoning - no answer. Replied saying we had booked the "Festive Fare" only to get another text that this was pre-order only. Checked the confirmation email which confirmed the booking for Festive Fare but NO mention of having to pre-order. Bit the bullet and decided to proceed. Only positive - they had reserved a table. However left us sitting and never told us we had to go to the bar to order! Daughter is gluten intolerant and when ordering a starter, which contained no allergens was told we couldn't have it as only used one fryer! Then two orders weren't available and no boiled potatoes. The we were told that because the kitchen was closing the starters and main would be served together!!!! The food - Ok When paying the bill they FORGOT the deposit already paid on booking. Perhaps they should concentrate on what their strength, a nice pub! Let's just say when next visiting St Helens it wouldn't be on our itinerary. Hugely disappointing!

Awful pub staff leaving because of the manager lee whos staff management skills are zero

Me and my son come all the time absolutely disgusting food warmed up bread stale. Chicken warmed up like rubber chips defo warmed up. Will not be eating here again after this experience.

Staff couldn’t be more friendly, lovely pub .foods great as well

A busy, buzzing pub. Good atmosphere. Clean and tidy. Efficient bar staff. Nice selection of ales.

Lovely family meal staff made us welcome food excellent, atmosphere great Xmas decorations are amazing the blonde lady in charge was really lovely keep up the good work we will be back soon

My wife who is a wheelchair user and I went for our lunch. When I explained the situation the lady in charge asked would I like the ramp at the door. With the ramp in place it was relatively easy to get my wife into the building, it was the same after our meal. We both enjoyed our meals and will be going back in the near future. Thank you for your help.

Very warm and friendly atmosphere, staff very polite and helpful, quick service and good quality food would recommend to visit you won't be dissapointed

Visited for a wake early afternoon with a buffet

Service slow don't serve in bar talk other side ??. Don't go to play pool £1.50 a game bar staff say pay by card but will accept cash £1.50 .... £1.50 cash.. thats why regulars sit on table and not play on it.. still dear at £1.50 to sit on .... Lol...Will not rush back there for a drink.. ..😒 staff miserable... and be prepared to wait in bar if ordering cuz you will not get served if you don't go and ask in lounge to be served?? Why ??. Would not recommend after my experience staff miserable .....¡¡》●■

Just had an amazing dinner here with my hubby and mom, Anthony couldn’t do enough for us to make sure we were all happy with our meals ☺️ The food was amazing, just the perfect evening out..! Thanks so much for looking after us Anthony and Micheal…! We’ll be back soon for sure..! Sam, Mel & Sue ☺️

What a great pub the drinks are nice and cheap the staff are fantastic Josh and ant really deserve a shout out could not do enough such lovely staff and food was lovely

Brilliant pub, friendly staff,!food excellent, will be back soon keep up the good work good when rugby or football is on tv in each room big outside beer garden biggest in St Helens

Just moved to area really nice pub.

I took my son to watch the football. Great atmosphere and lovley food. Love that it's dog friendly too!! Will definitely be back!

Brilliant food I had steak and chips with peppercorn sauce one word WOW great atmosphere and friendly staff

Great place, had lunch gammon and egg it was cooked beautifully, staff very friendly nothing too much trouble, will definitely go back again soon .

Overall it was an alright experience. I had the gammon and eggs which was cooked really well. It was also a nice atmosphere. The problem was the service. This blonde scouse woman was really rude to us. We were even overly polite so she’d be nicer but she was still rude. We were made to feel really unwelcomed and an inconvenience.

Yeah would come here again looks of parking and outdoor area to the rear with a park for kids great in the summer weather

Brilliant place. Staff are very welcoming and the place allows Dogs. We'll done

Good atmosphere, great sized beer garden. Pity there wasn't more people attending the world cup match 🙂

Great service and friendly staff. Busy for sports and the score king app gets you a free beer and a discount.

Had an amazing time; the staff were really friendly. Food was really good with great deals too. Will definitely be there again soon!

I visited The Gerard with my son. We sat in the beer garden which had a great atmosphere. I had a mixed grill which was cooked to perfection! Every member of staff was friendly, approachable and provided service with a smile. Keep up the good work! I'll definitely get back 😊

Nice food and service was excellent Very good value for money and I would return to the pub if I am in the St Helens area again

I went Wensdy night, we had a brilliant time. Aidan behind the bar was very friendly and we had a grate time

Not been in for a long time. Seems ok

What a fab experience. Thank you to the staff for making out day enjoyable. Will defo do it again. Hidden gems.

We came here on Sunday. My wife has recently had a major stomach operation so need to eat pureed foods for a while. We mentioned this to the young guy behind the bat and he was brilliant. Really helpful nothing was too much trouble and overall a great Sunday lunch out with family. Its the 1st time I'd been here in 25 years as I no longer live in St Helens. But we will be returning next time we're in town. I didn't catch his name but he was brilliant. Thankyou.

Bit of hidden gem. Food was home cooked. The smashed burger was very tasty. Dog friendly too. Massive outdoor beer garden. Friendly service.

Massive beer garden . Typical one though but service is excellent and not to pricey