Based on 1.177 opinions finded in 2 websites
Based on 1.177 opinions finded in 2 websites
Nº 177 in 538 in St. Helens
Nº 26 of 79 British in St. Helens
Opinions
Great local pub, do great offers on fizz Fridays!!
Julie Atherton . 2024-10-19
MORE AT Google
Lovely lovely place I must frequent this place at least once a week great local 🍺🍺👍👍
Claire Joyce . 2024-10-18
MORE AT Google
My daughter and I had a lovely lunch at the Gerard . The food was great value for money and piping hot. Will definitely eat here again
Kathryn Goodier . 2024-10-13
MORE AT Google
Lovely food and lovely staff, a very pleasant experience 😊
Denise Woo . 2024-10-07
MORE AT Google
Guiness, great pint, brilliant staff.
pedrohoughton . 2024-10-06
MORE AT Google
Had a lovely burger of the month here. Believe it was the brisket one, absolutely lovely and delicious. Drinks were served nicely and food came promptly.
Indiana Coyle . 2024-09-28
MORE AT Google
Staff always friendly and helpful and been my local for 40 years and wouldn't go anywhere else.
Mike Kenny . 2024-09-27
MORE AT Google
Chef Tyler did an excellent job with the meal
Matthew Clews . 2024-09-27
MORE AT Google
Another great night in the Gerrard.. Difficult decision between the kilo of wings or the burger and a pint deal.. Both great value and delicious.. Better still grandkids loved the gammon and chips.. Thanks again for today and staff very friendly and helpful
Gazer . 2024-09-26
MORE AT Google
Food was amazing thanks to the chef Tyler
Jade Middlehurst . 2024-09-26
MORE AT Google
came for food as online says kitchen closes at 9pm, to be told kitchen is closed at 8pm spent about £20 on taxis to get to this place for not to be able to get what we came for. spent a lot of money in here in the past, very upset and will not be coming again. if it closes at 8pm update online the times you are open til. EDIT the manager got in touch with us and offered us to come back and treated us to 2 sunday roasts and a round of drinks. He got in touch with us straight away and is resolving the problem, the customer service here is a 5 star as we had a problem and they have resolved it and to also offer us a free date night on top is amazing. we will definitely be eating here a lot more than we usually do from now on thankyou very much to lee and all the team for sorting us out. xxxx
Evie Kelly . 2024-09-22
MORE AT Google
The food was amazing, all the staff there was really nice and welcoming
Tyler Bateson . 2024-09-21
MORE AT Google
Nice food but awlful service and full off people swearing so atmosphere not great if you want a quiet meal.
scott bowtell . 2024-09-18
MORE AT Google
Fab atmosphere. Great service from the shift leader. Although we got one fish and chips.and asked for burger he was very good and helped us as we have mobility issues. Will deffo come again. Well done guys as busy as you were for a Saturday afternoon we enjoyed our visit. Visited earlier in the week to for the wake of my friend at the Gerard and food was tasty and served quickly
milroy001 . 2024-09-14
MORE AT Google
Great pub atmosphere in there is great all the staff are friendly and welcoming but Craig went an extra step to make the experience excellent
Curtis Martindale . 2024-09-12
MORE AT Google
Had a great time, fairly priced, will visit again
Adam Jones . 2024-09-12
MORE AT Google
Popped in over the weekend with a few friends. Great pub with a good selection of draught, not to mention the Burgers are brilliant
Craig R . 2024-09-04
MORE AT TripAdvisor
Went here for my mother in laws 80th birthday meal which we booked a few weeks ago but they had forgotten to put it down in there book but we managed to get a table.food was nice but portions of chips could be more but the service was awlful 3 of us got our dinners and eat it before the other 3 got there's and there were plates on other tables left there for long periods and when you expect to have a quiet dinner as we walked in there was a table of about 6 men who were loud and swearing alot but nothing got said to them , so I would go back but get more staff to help out the 2 that were working hard behind the bar.
scottyboy . 2024-09-04
MORE AT TripAdvisor
Great food, great staff will come again
The Friendly Gaming Ghost . 2024-09-03
MORE AT Google
Great local pub massive beer garden, staff always polite and friendly 👍
Cas Rothers . 2024-09-03
MORE AT Google
Used to be a great pub to watch sport and have a pint. The blonde lady who now seems to be in charge appears to be out of her depth. Yesterday she refused to turn on the Football on (MAN U vs Liverpool) that the majority of the pub had turned up to watch in order to continue to show the rugby which wasn't advertised as being shown. She eventually did but it then had rugby commentary on whilst showing football... Less than 1 hour before KO, there was one poor girl on the bar despite the pub being full, meaning there was a queue of 10+ deep. They need to go back to basics, bring in effective management, and just be a good local pub that shows sports and has a decent bite to eat.
D M . 2024-09-02
MORE AT Google
Stopped in for a quick bite to eat, had a great blue cheese burger, gurl behind the bar was very polite!
CJ Chapel . 2024-08-29
MORE AT Google
Popped in with a friend, he ate it looked great I had a quick pint of guiness, girl behind the bar put a shamrock in it looked and tasted great!
Rick . 2024-08-29
MORE AT Google
Popped into The Gerard for food on a Tuesday afternoon with a friend, I was served by a tall blond fellow behind the bar, who was polite and well informed, not to mention devilishly handsome 😉 I ordered the 8oz rump, which was cooked to perfection, trimmings included. Will definitely be visiting again! 10/10!
Cait Leyland . 2024-08-29
MORE AT Google
Visited last week and ordered food and drink waited nearly 15 minutes for my drinks despite being told to “wait there whilst he got them” as he proceeded to serve another 5-6 people when I asked if there was any update on my drinks (1 being a soft drink) he turned round saying that he didn’t think I’d ordered anything so tried to charge me again? Thankfully it was rectified but after nearly 15 minutes it was a poor service thankfully the food and beer garden was good so can’t fault it there maybe just prioritising the person you’re servicing before serving others. Update: Been again recently with some friends and service was slow again and waited for a drink for nearly 25 minutes only to be told when I went the bar they “didn’t know what drink I had ordered” as it was done via the app? But on the same order all my friend’s drinks happened to go through and be delivered to the table?
Callum . 2024-08-27
MORE AT Google
Lovely visit to the Gerrard tonight. Food was of an excellent standard. Lovely and hot. Craig and Niamh customer service is outstanding. Highly recommended and so dog friendly 👌
Wanderer775965 . 2024-08-23
MORE AT TripAdvisor
Lovely visit apart from the Rugby score but apparently that was beyond the staff control. 🤕 Beer was nice, food was nice, staff worked hard and where pleasant throughout.
Steve Rimmer (Foxy) . 2024-08-18
MORE AT Google
Excellent service in the Gérard today craig behind the bar was and always polite and friendly towards people we had food well done to the chef Tyler excellent food both keep up the good
carole travis . 2024-08-07
MORE AT Google
Food it spot on everytime I visit, staff can’t do enough for us keep up good work biggest beer garden in St Helens, dog friendly
alice . 2024-08-03
MORE AT TripAdvisor
Lovely pub, warm friendly atmosphere and very clean. The food was delicious 🌮😋 and a nice pint too🍻. It was also very nice to see Craig. I will definitely come back again.
Marie Johnson . 2024-08-03
MORE AT Google
Beautiful burger and a great selection of ciders
James Burrrows . 2024-07-29
MORE AT Google
Came in for a quick pint ended up having a Sunday dinner and it was delicious!
David . 2024-07-29
MORE AT Google
scruffy, run down boozer, dirty tables and ripped seating despite charging top dollar for drinks. Used to be a decent pub
stu Barrow . 2024-07-28
MORE AT TripAdvisor
Absolutely amazing food!!! Cheap too. Staff are amazing and accommodating with anything needed. Highly recommend eating here. Very clean burgers are amazing !!!!! Got 2 meals for under £20 with drinks
Ellie Hirons . 2024-07-11
MORE AT Google
Our favourite pub in St Helens. Nothing is too much trouble for the staff, the food is always tasty; there is lots of choice and it'sgood value and the beer garden is huge!
Rebecca Powell . 2024-07-08
MORE AT Google
Amazing pub to go to if you just want to go to for a quick bite to eat, have a quick drink or watching a sporting event. The food is amazing I’ve never had a bad experience when eating a meal there. The staff and management are also amazing always happy the help and correct everything should it go wrong. I can’t speak highly enough of the place
Jon Powell . 2024-07-03
MORE AT Google
Great pub, brilliant atmosphere, nice selection of drinks
Mark Hewitt . 2024-07-02
MORE AT Google
It's a good little boozer, craig did his best and made us feel welcome, the food was great and the pub is really nice
Michael Unsworth . 2024-07-01
MORE AT Google
Great service and great food. Really looked after by the assistant manager. Will be back again for more food and the atmosphere
Kimberley F . 2024-07-01
MORE AT TripAdvisor
Great food, great atmosphere, and nice staff
Paul Rothwell . 2024-07-01
MORE AT Google
Great friendly pub with excellent friendly bar staff, good food & great atmosphere especially for sport. Well done Craig and the rest of the team 👏👏👍
David Gray . 2024-06-17
MORE AT Google
Staff were really nice and friendly however the majority of the food menu was unavailable and this is the second time it’s been like this when we have visited. Once we managed to find something to order from the very limited options it was all really poor, nothing had any taste to it at all. Things that were listed on the menu descriptions just wasn’t even on our meal so we left feeling quite disappointed. I think in future we’ll stick to the Abby over the road.
Megan W . 2024-06-08
MORE AT Google
A beer and an orange juice ten pounds..this is why pubs are dieing .still hung around for a second round. Never again.
Robert Elias Degarian . 2024-06-08
MORE AT Google
Despite a great food buffet for my mother's wake, the pub cannot provide an invoice on headed paper. This was so my mother's bank can reimburse me for funeral catering costs. A till receipt is not enough. Poor after service. My message to the pub is buy an invoice book and a printed stamp or get headed paper - just basic business admin that should take 5 mins to produce.
peter fielder . 2024-06-05
MORE AT Google
The noise from a disco was ridiculously loud and totally spoilt our evening - in fact we left before ordering any food
Bev Davey . 2024-05-25
MORE AT Google
Used an enclosed area near the bar for our mother's wake for 20+ people. We pre arranged a buffet which was tasty, fresh and good quality. The chef was excellent, keen to be sure we were satisfied. Nice wines from the bar were reasonably priced and bar staff excellent. Pub had a good friendly vibe. Thank you for the top service.
Gary Fielder . 2024-05-23
MORE AT Google
We had birthday celebrations there with all the family. The food was excellent. The service is great. all the staff were friendly and could not do enough for you👍
neill a . 2024-05-18
MORE AT TripAdvisor
The tall blonde man behind the bar was very chatty, friendly and made my experience fantastic! Will come again
Kelsey Hull . 2024-05-12
MORE AT Google
Absolutely excellent service. So attentive and polite. Lee whom served us as a large party did so with swiftness and professionalism. Food was so fast and delicious, and our drinks never ran dry. Also great prices whats not to love. Can’t wait to come again. ⭐️⭐️⭐️⭐️⭐️
Chel S . 2024-05-11
MORE AT TripAdvisor
Nice pub, however food we could order via app and drink we had to go order on the bar. Annoying as there was big queue, so we left rather than having second drink and stay longer. I don’t see the point of app. Other pubs don’t have this problem and everything can be ordered in one go.
Kasia . 2024-05-10
MORE AT Google
Amazing breakfast. Thoroughly enjoyed it. Will be back!!
Michael Waine . 2024-05-05
MORE AT Google
After having a bad experience and writing a negative review. Craig was amazing listened and acted on our complaints. Fabulous customer service from Craig. It meant so much that he listened to our reasons for bad review. Fabulous food and most importantly great staff especially Craig
Wanderer775965 . 2024-04-19
MORE AT TripAdvisor
The food was so good and service at the bar was amazing.We order some burger and steak .It was cook to perfection and seriously restaurant quality.I love how big beer garden is so can't wait to come back this summer.
Resort33621529533 . 2024-04-18
MORE AT TripAdvisor
Ladies toilets was disgusting, water all over the floor, no toilet roll and the toilet roll holder falling off the wall.
Joanne Tully . 2024-04-07
MORE AT Google
Decided to pop in the Gerard after work with a colleague for some food and after hearing they sell INCHES cider. My friend and I both ordered the rump steak, she ordered the garlic and mushroom sauce and I, the beef dripping and merlot gravy - all I can say is WOW. The steak itself was cooked to perfection and the beef sauce was absolutely unreal. I could literally taste the Merlot in the sauce. All in all, 11/10, time to recover from my food coma. Also shout out Lamby who served us!
Passenger620133 . 2024-04-01
MORE AT TripAdvisor
Food was below standard. Ordered extra Silion steak which we didnt receive. When we questioned why chef sent rump steak which was covered in fat. Even staff commented on the fact it was rump and not silion. Asked for more pepper corn sauce for steak was advised chef is busy. Certainly wouldn't recommend eating at the gerrard. Seems as though chef can't cope with pressure and Certainly doesn't listen to what customers are saying
M289VQmariah . 2024-03-28
MORE AT TripAdvisor
First visit today. Lovely atmosphere and friendly staff. Food was very good as was the service. Will definitely visit again. Thank you x
Cyn Frodsham . 2024-03-10
MORE AT Google
Just a pub , work on your food what you show in the pictures in the menu is not what arrives. You could get a better burger at Mac Donald’s I had to drown in tomato sauce to give it some flavour and make it edible.
Sam Manson . 2024-03-09
MORE AT Google
Been coming here for years, great atmosphere great beer and staff are always willing to help us with anything
Paul Griffiths . 2024-03-03
MORE AT Google
Dog friendly. Great food. Pleasent staff and good prices
Moopheus . 2024-02-27
MORE AT Google
Came in for a quick pint with mates great atmosphers friendly staff ended up ordering 1kg of wings, was very good!
Ioan Poptile . 2024-02-23
MORE AT Google
Lovely friendly atmosphere, food was great, staff seemed happy and relaxed, really nice pub, comfortable and clean. would visit again and recommend
Julie Roby . 2024-02-22
MORE AT Google
Warm and friendly and the manager who served me most of the time was very helpful and respectful, Lee was welcoming from the moment I walked in until I left nothing was too much trouble. Will definitely be in there again
Keith W . 2024-02-22
MORE AT TripAdvisor
Called in for tea and had a great evening. Food was lovely, beer good choice, staff very helpful. After our tea, we went into the biggest beer garden I've ever seen at a pub. Will be back and get some photos.
Dave Dean . 2024-01-27
MORE AT Google
Disaster from start - My daughter had to work Christmas Eve and Christmas Day, so booked a family Christmas meal for 4 pm on Boxing Day, only to get a text late morning saying kitchen was closing at 4 and could we come at 3:30 and order quickly. We agreed, then came another message that we would be ordering off the normal menu. Tried phoning - no answer. Replied saying we had booked the "Festive Fare" only to get another text that this was pre-order only. Checked the confirmation email which confirmed the booking for Festive Fare but NO mention of having to pre-order. Bit the bullet and decided to proceed. Only positive - they had reserved a table. However left us sitting and never told us we had to go to the bar to order! Daughter is gluten intolerant and when ordering a starter, which contained no allergens was told we couldn't have it as only used one fryer! Then two orders weren't available and no boiled potatoes. The we were told that because the kitchen was closing the starters and main would be served together!!!! The food - Ok When paying the bill they FORGOT the deposit already paid on booking. Perhaps they should concentrate on what their strength, a nice pub! Let's just say when next visiting St Helens it wouldn't be on our itinerary. Hugely disappointing!
SAS61 . 2023-12-29
MORE AT TripAdvisor
Awful pub staff leaving because of the manager lee whos staff management skills are zero
David Brown . 2023-12-23
MORE AT Google
Me and my son come all the time absolutely disgusting food warmed up bread stale. Chicken warmed up like rubber chips defo warmed up. Will not be eating here again after this experience.
Shaundavies123 . 2023-12-08
MORE AT TripAdvisor
Staff couldn’t be more friendly, lovely pub .foods great as well
Gregory Shirley . 2023-11-22
MORE AT Google
A busy, buzzing pub. Good atmosphere. Clean and tidy. Efficient bar staff. Nice selection of ales.
Graham Stewart . 2023-11-20
MORE AT Google
Lovely family meal staff made us welcome food excellent, atmosphere great Xmas decorations are amazing the blonde lady in charge was really lovely keep up the good work we will be back soon
V101QFalisonl . 2023-11-20
MORE AT TripAdvisor
Very warm and friendly atmosphere, staff very polite and helpful, quick service and good quality food would recommend to visit you won't be dissapointed
Netty _ . 2023-11-17
MORE AT Google
My wife who is a wheelchair user and I went for our lunch. When I explained the situation the lady in charge asked would I like the ramp at the door. With the ramp in place it was relatively easy to get my wife into the building, it was the same after our meal. We both enjoyed our meals and will be going back in the near future. Thank you for your help.
Phil N . 2023-11-17
MORE AT TripAdvisor
Visited for a wake early afternoon with a buffet
David Benson . 2023-11-09
MORE AT Google
Service slow don't serve in bar talk other side ??. Don't go to play pool £1.50 a game bar staff say pay by card but will accept cash £1.50 .... £1.50 cash.. thats why regulars sit on table and not play on it.. still dear at £1.50 to sit on .... Lol...Will not rush back there for a drink.. ..😒 staff miserable... and be prepared to wait in bar if ordering cuz you will not get served if you don't go and ask in lounge to be served?? Why ??. Would not recommend after my experience staff miserable .....¡¡》●■
Stephen Piert . 2023-10-27
MORE AT Google
Just had an amazing dinner here with my hubby and mom, Anthony couldn’t do enough for us to make sure we were all happy with our meals ☺️ The food was amazing, just the perfect evening out..! Thanks so much for looking after us Anthony and Micheal…! We’ll be back soon for sure..! Sam, Mel & Sue ☺️
samanthal446 . 2023-10-11
MORE AT TripAdvisor
What a great pub the drinks are nice and cheap the staff are fantastic Josh and ant really deserve a shout out could not do enough such lovely staff and food was lovely
Dan C . 2023-10-05
MORE AT TripAdvisor
Brilliant pub, friendly staff,!food excellent, will be back soon keep up the good work good when rugby or football is on tv in each room big outside beer garden biggest in St Helens
V101QFalisonl . 2023-10-03
MORE AT TripAdvisor
Just moved to area really nice pub.
philip Leyland . 2023-09-24
MORE AT Google
I took my son to watch the football. Great atmosphere and lovley food. Love that it's dog friendly too!! Will definitely be back!
Jonathan W . 2023-09-23
MORE AT TripAdvisor
Brilliant food I had steak and chips with peppercorn sauce one word WOW great atmosphere and friendly staff
Tobias B . 2023-09-20
MORE AT TripAdvisor
Great place, had lunch gammon and egg it was cooked beautifully, staff very friendly nothing too much trouble, will definitely go back again soon .
Doreen cooper . 2023-09-18
MORE AT Google
Overall it was an alright experience. I had the gammon and eggs which was cooked really well. It was also a nice atmosphere. The problem was the service. This blonde scouse woman was really rude to us. We were even overly polite so she’d be nicer but she was still rude. We were made to feel really unwelcomed and an inconvenience.
Mary Brown . 2023-08-28
MORE AT Google
Yeah would come here again looks of parking and outdoor area to the rear with a park for kids great in the summer weather
chloe jackson . 2023-08-27
MORE AT Google
Brilliant place. Staff are very welcoming and the place allows Dogs. We'll done
Handy Grab LTD . 2023-08-23
MORE AT Google
Good atmosphere, great sized beer garden. Pity there wasn't more people attending the world cup match 🙂
Keith Owen . 2023-08-20
MORE AT Google
Great service and friendly staff. Busy for sports and the score king app gets you a free beer and a discount.
E9688GHshaund . 2023-08-19
MORE AT TripAdvisor
Had an amazing time; the staff were really friendly. Food was really good with great deals too. Will definitely be there again soon!
thecatoxo . 2023-08-14
MORE AT TripAdvisor
I visited The Gerard with my son. We sat in the beer garden which had a great atmosphere. I had a mixed grill which was cooked to perfection! Every member of staff was friendly, approachable and provided service with a smile. Keep up the good work! I'll definitely get back 😊
Jonathan Waine . 2023-08-12
MORE AT Google
Nice food and service was excellent Very good value for money and I would return to the pub if I am in the St Helens area again
Krysia Johnson . 2023-08-08
MORE AT Google
I went Wensdy night, we had a brilliant time. Aidan behind the bar was very friendly and we had a grate time
Joseph M . 2023-07-27
MORE AT TripAdvisor
Not been in for a long time. Seems ok
Michael Ward . 2023-07-26
MORE AT Google
What a fab experience. Thank you to the staff for making out day enjoyable. Will defo do it again. Hidden gems.
Chris Stringfellow . 2023-07-23
MORE AT Google
We came here on Sunday. My wife has recently had a major stomach operation so need to eat pureed foods for a while. We mentioned this to the young guy behind the bat and he was brilliant. Really helpful nothing was too much trouble and overall a great Sunday lunch out with family. Its the 1st time I'd been here in 25 years as I no longer live in St Helens. But we will be returning next time we're in town. I didn't catch his name but he was brilliant. Thankyou.
Tom Dutton . 2023-07-18
MORE AT Google
Bit of hidden gem. Food was home cooked. The smashed burger was very tasty. Dog friendly too. Massive outdoor beer garden. Friendly service.
Julie Guy . 2023-06-17
MORE AT Google
Massive beer garden . Typical one though but service is excellent and not to pricey
david atherton . 2023-06-14
MORE AT Google
Orded steak ale pie price 10.49 was bland came with a dollop of microwaved mash
Phyllis wheeler . 2023-05-10
MORE AT Google
Food is good & the staff very friendly
Darren Jones . 2023-04-14
MORE AT Google
Very good friendly people doing a good job
David Lendrum . 2023-04-14
MORE AT Google
Very friendly staff and great service
Tony Littler . 2023-04-11
MORE AT Google
Slow service and others who where there after myself and others got served first. It was a Good Friday and was after the Saints game so that might have been a problem but wasn't impressed on my experience.
Jimmy Boardman . 2023-04-08
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in North West
469 Opinions
Local bakery, serving the community, very good quality and well priced cakes,pies, sandwiches,baguettes, sausages and cold meats.👍
149 Opinions
Lovely friendly place to enjoy a drink in the sun. The mobile pizza van is a real hit. All round fabulous 👏
1187 Opinions
Awful food We ordered 2 cheese & steak ciabatta they were awful when we opened the ciabatta No cheese on them 2 tiny red onions no garlic mayo a few pieces of steak £9.95 each what a disgrace Says on the menu cheese and red onion with garlic mayo there wasn’t any plus the ciabatta was hard , had chips with it and they were cold The Whole meal was a disgrace to serve to any one
2788 Opinions
Have always enjoyed this place until Saturday, very disappointed now the starter of Pork belly bites (around £8) was 3 very tiny pieces of pork with no crackling! it came with some leaves and i had to ask for the caramelized onion chutney that had been missed off! come the main I ordered the chicken and bacon ciabatta which was quite a large ciabatta with 1 tiny piece of streaky bacon and 3 pieces of chicken that barely covered 1/2 of the ciabatta! When i pointed this out to the waiter even he was aghast at the sandwich and had it remade. This time it had about 3 pieces of bacon alot more chicken , tomato and lettuce. If you are going to charge the prices you do to try and skimp on the quality is a mistake! After being a regular for years now off my list