Park Head Country Hotel & Restaurant in County Durham

Held a baby shower in the Laurel Room and couldn't fault the service, venue or food - absolutely perfect! So good, that we cam back for family Sunday lunch the next day (excellent quality and value), then I cam aback with a friend for dinner on the Monday evening. We opted for their steak and cocktail special - only £20 - and again, couldn't fault the quality at all. This is a fabulous local venue that should be shouted out more often!

Tried the Sunday lunch. Poor value for money. Beef was definitely not carved from a joint, Yorkshire was dry as sticks, Roast potatoes were just wrong. Only decent veg was the carrots. Service was poor but that is not a judge of any staf… just poor training. Will not go back!

Excellent service, whatever the meal. All staff are polite and friendly. Hotel is spotless, and this hotel certainly bucks the trend.

A large group of us visited this restaurant last week. It was my first time. I booked a table & was asked to pre-order as we were a large party. No problem. All the staff were very welcoming and professional. The restaurant staff were particularly attentive and helpful. Decor was lovely and our food was good. Good choice on the menu. Reasonably priced. Will return.

This was the mince and dumplings. Menu says carrots. Picture shows said carrots. Menu said leek dumplings, still to find said leeks. Was I full, no. Was I asked if everything was OK, no. Was it tasty, not really. Would I go back, no. Should be done under the trades descriptions act. I eat out most days, this is the second time I have been in since the refurb, first time when it first opened with limited menu, and this is one off the list for me. Plus £3.25 for a coffee. I wasn't charged that in the 02 in London!

3 nights bed, breakfast & evening meal. Excellent hotel, with bedrooms bright, clean and spacious. Service prompt and friendly. Food plentiful, freshly cooked with a good variety. Pleasant gardens with outside seating on 2 terraces. Well worth a visit.

This is our 2nd visit and we had another great meal, visited for Sunday Lunch last time which was very tasty and it's always great when you don't have to cook yourself! This time we thought we would try the tenner at teatime menu i've seen advertise and it was such great value, our meals arrived quickly, I had the chicken tikka and my son had the sausage and mash, both absolutely delicious and for only £10, incredibly good value when you can't be bothered to cook! We will be back.

Waited for ages for sub standard food, and the prices were unacceptably high. Sorry, but won’t be coming back anytime soon

I was booked in with my parents for a meal on Saturday night. It was the first time that we’ve been and I can guarantee that we will be back soon! The food was amazing. I am somewhat of a fussy vegetarian and I felt like the restaurant did a great job in both their selections for veggie options and for the patience of the incredible waitress whilst I asked questions about my dish. My parents were very happy too, and given that my dad is a grumpy Northerner, he can be difficult to impress! Well done! All the staff were lovely and super welcoming. The drinks were *amazing* and I definitely would recommend the house rosé. Thank you again for a great wonderful evening. We’ll definitely be back, hopefully to try the Sunday lunch next!

Stayed 2 nights here on dinner bed and breakfast when visiting nearby Durham. It was handy to get to and from Durham on the public bus and the food in the restaurant was good both evenings with really lovely staff. Would return.

Visited at the weekend with my husband for tea. First and last visit. I got the garlic chicken that was very very dry and had zero taste of any garlic. Basically just a plain chicken breast with no sauce at all. My husband got the belly pork which he said was average. Really disappointed.

This review is only for the Oak Room restaurant. Have to say the quality of the food was not good. The fish and chips were very dark in colour although not overcooked. The chips also had a greasy feel to them, suggesting an oil change maybe needed in the fryers? The salad leaves accompaniment to both meals was limp and lifeless and didn't taste or feel at all fresh. The ingredients looked as if they had been carelessly thrown onto the plate with salad leaves and chips under a steak and tasteless mushy peas with a skin on the surface and little flavour. On a Friday night between 7 and 8 the place was almost empty which perhaps tells a story. Pleasant enough decor but no atmosphere and background muzak allied to the mediocre food don't make for a memorable dining experience. You'd probably get a better meal at a Spoons. Overpriced for what was on offer.

Visited the Park Head for Mother’s Day lunch and was pleasantly surprised at how nice an experience it was. The staff were attentive, the service was swift without feeling rushed, and the food was excellent. A good wine list with plenty of choice by the glass. Will definitely return.

Enjoyed a fabulous family Sunday Lunch today while visiting my son and his partner in the area. Piping hot and great portion size and flavourful. The staff are lovely too, very efficient and knowledgable.

We booked a meal for 10 people at this restaurant as we heard some really great things. As we were a large group we pre-ordered our meal, but despite this we did have to ask them when the food would be delivered after waiting for around 30 minutes after arrival due to us being booked at another event fairly soon after our meal. This was brought out almost immediately and our first impressions were extremely high, the Brisket Bolognese was the first meal out. One of the members of our party did unfortunately have to send hers back in as the Chicken and Vegetable casserole came with one very underwhelming chicken drumstick and she unfortunately cannot eat chicken on the bone. A fact that we would have mentioned prior but didn't expect a boned piece of chicken in a casserole! She was given the option of changing her meal which she did, but again the presentation was not the greatest as the rice had not been drained causing the sauce to become extremely watery 😞 Other comments around the table were fairly satisfactory but over use of sage in all the dishes was highlighted by all. However, the staff were pleasant, friendly and accommodating in their service but this was not enough to convince us to come back again 😔

Disappointing, was looking forward to a nice lunch after seeing this advertised on Facebook. The restaurant was lovely, warm, modern and the greeting was friendly. I ordered the hot beef sandwich which according to the menu came with skin on fries and gravy. Received my meal which was toast with some beef inside and crisps, no chips or gravy. The table opposite complained as they received the same order and to be fair a pot of chips appeared halfway through the meal but no gravy. There was only one waitress on service so no offer of top up drinks or dessert. Such a shame as I was trying to support a new business but unfortunately was left very disappointed, so much potential but to be frank the food was rubbish.

We'd seen that the Park Head had been renovated and was under new management, so we went for brunch to check it out. It was disappointing, particularly because the Auckland Project (google it!) seems to do most things well. I had "American pancakes with berry compote". They were basically tiny drop pancakes with some good compote, but any American would have been shocked, particularly at the price. I could do far better at several local pubs that offer brunch. My partner had veggie sausages in a bun. I can't remember what the menu called them. But that's all they were, and very basic at that. Again, there are several local pubs that would do better at little more than half the price. We won't be back, I'm afraid.

Local to us and newly refurbished / reopened a group of 10 booked a Christmas menu. Start with a positive, roast potatoes and Yorkshire pudding were lovely. Prawn cocktail starter had the presentation of a top class restaurant but that’s where it ended. Prawns not particularly tasty. Stodgy bread, the frozen butter did not make it any more palatable. Slow cooked beef was so tough the 3 of us who ordered had to return it. Fresh veg would be nice too. Good response with very nice thinly sliced beef given but as everyone else had already finished it was disappointing. £19 for two glasses of wine, guess that would have been ok if the food was outstanding but it wasn’t.

Very nice Sunday lunch for me and the family and the staff where excellent, Hotel receptionist should us around the rooms which for the price are very good.

The recently renovated hotel looks impressive from the exterior and the internal decor of the restaurant doesn’t disappoint. It is bright and well decorated. The staff are friendly, very welcoming and efficient too. The quality of breakfast is excellent with great fresh tasty high quality ingredients. We will be returning in the future for further breakfast / brunch dining and will also be trying the evening dining too. A pleasant friendly establishment with quality food.

The food was very well cooked and presented. I enjoyed the side of vegetables which were perfectly cooked and fresh with flavour. The staff were friendly even though they were very busy. A good place to eat if you are balancing quality with cost as the menu is very reasonably priced.

Chose the Park Head Hotel for a Sunday Lunch with 6 adults and 2 children. The ordering was chaotic even though the waitress entered all meals on a tablet. 3 orders came out incorrect and 2 deserts were incorrect so 4 meals were going cold while the kitchen sorted new meals out. The Sunday dinner quality/ size was only average with 3 small bowls of veg for 6 adults. The drinks bill was incorrect with 1 additional drink being added to the final bill. Overall a disappointing experience.

Well, we went for the Sunday dinner now to say the portion was small is a slight understatement.. Not to mention the tiny amount of vegetables that you have to share between 2 people. But to then have crackling missing off your meal is a bit of a disappointment to say the least. The 2 staff seemed absolutely rushed off their feet constantly, took ages for anyone to come take our order and then once our food arrived I had the tea towel dipped into my food however I didn’t mention this at the time as the waiter seemed rather on edge and pretty stressed out?? Not once we’re we asked if our food was okay, and upon payment we brought the issues up to the waiter and it felt completely dismissed. When you’re paying around £40 for a two sunday dinners & two drinks you’d be expecting the service to be better quite frankly. The worst part was upon leaving, we was greeted by the waiter stood in the door with a saucer of crackling?? Which we was told to take the crackling in our bare hands as a gift from him? Absolutely baffled as to why anyone would think that would be okay? Felt rather embarrassed.. The waiter had plenty of time to rectify the small mistake, we sat afterwards having our drinks. But at the door was not the place nor the time. Rather inappropriate. Overall disappointed and won’t be returning, it used to be absolutely lovely what a shame.

I work in this area for a few months now and it's definitely the best restaurant and breakfast around here, staff really nice and bedroom spotless, it's worth it

On the whole a lovely Sunday lunch. Child’s portion was a good size. Roast pork and lamb were both lovely, nice Yorkshire and gravy. Malbec was very nice but nearly £10 for a large glass. Waiter was very polite and helpful. One thing that needs improvement was the broccoli cheese which was very hard and I would say raw. Starter of chicken terrine had a small piece of bone and a large piece of gristle in it which should have been removed if it was made on site. A few small things to work on but I would definitely return for another Sunday roast.

Called in for Sunday roast. On the whole the food was good, however it could have been served hotter as most items were lukewarm. Broccoli cheese was unfortunately very undercooked, almost raw in fact, which made it impossible to get a knife into. Kids dessert of pancakes with Nutella was poor. They were cold and dry, straight out of a packet with two small packets of Nutella. My granddaughter found them inedible. We did point this out to a member of staff who said he would notify the chef, however we were still charged for them. My daughter and myself had the Sunday roast minus the meat but were charged the same as the meat eaters. Ordinarily a price adjustment is made in allowance for a ‘meatless’ Sunday roast, well that has been the case in my previous experiences. The staff were pleasant but could do with further customer service training. My daughter ordered a glass of Chardonnay but immediately changed her mind and asked for a glass of rosé instead, however she received a glass of Chardonnay. The refurbishment of the restaurant is very nice, it is bright and roomy. Could do with some background music playing whilst people are dining. A few tweaks in the kitchen, restaurant and the staff would make all the difference to the diners experience, as it is almost there !

Great restaurant, fabulous food. Staff are very attentive & friendly. Lovely surroundings & has recently been done up & is very nice. Seating comfortable. Sunday lunch was lovely & gravy was not the usual universal gravy you get in most places! Pudding was delightful &...

The Oak Room was very good to excellent. I ate breakfast and dinner at the restaurant when staying in the attached hotel. The restaurant is much nicer than you might expect given that the hotel is basically a local version of a Premier Inn or...

I've stayed a few times at Park Head Hotel now for business (though as I said in another review would come back and stay to explore the various landscapes / visitor attractions in both this area and surroundings). The hotel is of a comparable price...

Although the recent investment and refurbishment of the Parkhead hotel has achieved a bright and modern establishment, i have to say that the meal in their restaurant was seriously underwhelming. We both had the fish and chips, which were disappointing on several fronts. The chips...

Was a great venue for a catch-up with a group of friends. Had a fab meal with great service, friendly staff and love the refurb. Looking forward to visiting again

We've been looking forward to the reopening of the Park Head. The new decor is lovely and the food was great. I had the plaice and sampfire. It was buttery and delicious. The others had lamb shank and fish and chips.The staff were friendly and...

We visited this restaurant for a light lunch having travelled some distance to do so. We were somewhat surprised to find that the lunch menu was basically a panini or a sandwich - but decided to give it a try. My wife ordered Earl Grey...

Popped in to the Park Head for breakfast to see the refurbishment and sample the service. Off to a great start with a warm welcome from the reception desk, a coffee and a menu. The refurb has created a light and airy space typical of...

Visited on Friday evening with friends for a meal in the Oak Room Restaurant. Beautifully renovated Hotel with bright and bold colours. We were seated promptly upon arrival by friendly staff. We were handed 1 menu between 4 while seated at the table. The menu...

Called into the recently reopened refurbished Park Head Hotel at Coundon with 3 friends for a few drinks on a Friday afternoon..The male member of staff behind the bar told us to take a seat but we waited 15minutes and he still didn’t come over...

Fabulous refurbished Hotel on the outskirts of Bishop Auckland which has been updated to very modern standards.Rooms are available for all kinds of visitors to the Historic area of County Durham. Had the pleasure of dining here on the first week of re-opening and enjoyed...

Stayed over night while we visited family food was 1st class staff was fantastic and the room was spotlessly clean

My 11 year old daughter came with her grandparents for a meal on Wednesday 5th Aug. She is vegan and ordered a ‘vegan’ pasta (as did another family member). The meals arrived with chicken and cheese in. If you have allergies or a dietary requirement I would strongly recommend you avoid this restaurant, they clearly do not take your requirements seriously. My 11 year old is now reluctant to eat out for fear of this happening again.

Considering all the good reviews there are on Tripadvisor for this restaurant I can only guess we may have gone on a bad day as it was so terrible. If you like school dinner slop then good as that's exactly what you get. Horrid grey...

I stopped overnight and tried the Bishops Grill Restaurant. I had the Chinese Chicken Curry with half chips and half rice. The food was superb and i couldn't find fault with any of it. The portions were reasonably big and the staff were very friendly...

We had a really nice Christmas day lunch here, yes it was a lot of money but the food was good, service was excellent, friendly and efficient. The restaurant and bar was incredibly busy but it didnt feel like that while we were seated. The...

My husband and I came for afternoon tea as a gift from our children for our Anniversary. The tables were set out lovely and the room was nicely decorated (although was a little on the cool side). The food was delicious and plenty of tea and coffee. The staff were friendly and accommodating for my dietary requirements. All in all a lovely afternoon and will definitely be recommending it to friends and family.

Had three days and three nights on business.Firstly easy to park with lots of space. Nice reception as well as being shown to the rooms.Spacious bar with plenty of room as well as large dining area. Beers ... good choice for all tastes.Food .... very good... tasty and well presented. Burger was tasty, as was fish and chips. The only query was serving garlic bread with soup which was a first for me.Rooms .... tired ..... room 4 was in the main area.... shower was either too hot or cold .... and the shower door didn’t close properly so the floor became wet.Overall .... nice hotel with good food and welcoming people. Will I return ... yes

Varied menu, with nice choices. My friend and I chose slow roast beef followed by steamed jam roly poly. Superb.

Pre-cooked afternoon tea for 8 and arrived 10 minutes before serving time. Table set out beautifully with even adequate space allocated for wheelchair user. Served by fab staff especially John, Front of House Supervisor,, plenty of tea and coffee with loads of delicious sandwiches, warm scones (mmmmmm) and assorted cakes. What more could we have wanted. A brilliant way to celebrate a wedding anniversary and be able to sit, relax and catch up with friends whilst enjoying the service and food provided. Certainly be back very soon to this gorgeous place. Well worth a visit.

Great pit stop for a Sunday lunch take away when you can’t be bothered to cook. Value for money. Great choice of meats and vegetables. Friendly staff.

Great tasting food. Good service. Easy to park. Friendly staff. Huge portions from the carvery. Would be nice to have lamb option and crispy pork pork crackling. Happy to go back again.

Been here many times and the carvery is always lovely, with a free dessert to follow ( not huge but nice enough). On this particular visit we had the carvery and a bottle of prosecco to toast. We had our two grandchildren with us, and the lovely waiter brought wine glasses for them too with some water in, so that they weren't left out. Lovely touch. Would definitely recommend a visit.

This hotel on the outskirts of bishop Auckland is ok for an overnight stay but is in all areas in need of a lot of TLC.my room was dingy at best with all the fittings at least as old as me .nice people doing the best with what they have .good breakfast .

The food was delicious and they catered for vegans with full 3 course options. Friendly staff who were very helpful.

My friend and I visited here on Saturday 27th April for the afternoon tea which I had purchased through groupon, which was very reasonably priced as it included a glass of prosecco each, everything we were served which was beautifully presented was delicious, scones, Victoria sponge and little bakewell's tarts were my favourite, what a great variety of sandwiches and cakes and plenty refills if tea or coffee. The service we received was excellent I didnt get the gentleman's name but he took time to chat to us and was very polite and friendly, we would definitely return. The grounds of the hotel are beautiful and well kept with some nice little touches

Don't know if the mix up at check in was due to booking.com or not but our booking included breakfasts however this was not agreed with at reception as we were advised that breakfasts were an additional charge on top of our room rate, so we ate our breakfast out. Disappointing start.

Having heard good reviews we thought we would give it a whirl. When we arrived we were greeted with a warm welcome and taken straight through to the restaurant. All the tables were very well spaced out, and although there weren't many people in we were not perturbed. Staff were polite, friendly and chatty. Our party of 4 all opted for steak, was definitely the best steaks we had all had for a long time! Cooked to perfection! Pudding choice was good, jam roly poly and custard, plenty of it too. We will certainly be back!

Been here a few times now, food has always been amazing, had 2 Sunday roast here, we’ll worth the price.

Thank you once again for a lovely meal. Steak was cooked to perfection, very tasty and a nice bottle of wine to wash it down. Awesome service from all, especially John, as always very welcoming and professional. Great price too. Thanks guys 😊😊

Four of us had afternoon tea at the Park Head using a Groupon Voucher. Three of us hadn't eaten here before, my sister who has a wheat and dairy allergy has. The food was lovely; my sister's wasn't so (the cakes having been bought in for her) which they weren't the last time she ate there.

Attended the Burns Night event. Could not pick fault. We had a brilliant time. From going in every one was friendly. The room was warm and cosy. The pipers were great. We had a beautiful 3 course meal and we came home very happy . Definitely will attend again next year.

what a pleasant surprise we have had many afternoon teas here and never once been disappointed

We had the wake for my aunt's funeral here and all the staff made a difficult time a lot easier for us. The spacious room is lovely for any occasion where a large group of people are brought together and with no idea of possible numbers they gave us lots of options including opening up the adjacent room and adding to the buffet depending on how many came. Not only did they say they could make things work they actually did.

Really friendly and professional place to stay. Quiet and comfortable. Lovely breakfast and evening meal.

Great food from Kevin and his staff so if you are looking for great food good service friendly staff value for money then the park head is the place to go

Best steak I have had for years. Staff are welcoming and friendly. We called in on our way to kynren, couldn't have had a better start to a fab night. Might even stay there next year.

, visited here Saturday 11th August

Visited on way to Kynren. Ideally situated for thone going to the show. The environment was clean staff very friendly and food exceptional value for money and quality.

Service was fantastic. The food was gorgeous. I would Definitely return for another meal. My son loved his meal.

The friendly staff offered excellent service, nothing was too much trouble. Food was very good as we had afternoon tea. A good environment to mingle and chat with other guests at the Baby Shower. I would go here again for such an event.

We had my mother's 80th Birthday here on a Sunday night. After a busy Sunday Lunch you might have expected the service to have been at a low ebb but it certainly wasn't. We were very well looked after, there was a good menu to choose from - not just Sunday Lunch/Carvery - and we had an excellent table. The quality of the food was excellent too and we will go back!!

Visit Sunday evening Excellent meal Welcoming staff and atmosphere .Coach Parties made most welcome . Great Breakfast Thank you

Went for a meal one Saturday evening. I ordered Sirloin steak and they do a deal where if you order a steak you get the other meal free even another steak if you want it. The steaks are locally sourced . Ours were cooked beautifully. We really enjoyed the meal and the surroundings. Staff were very good. Will go back again .

Had a really comfortable stay here whilst visiting Kyren food was good, staff friendly just what you need for an overnight stay.

after a dreadful meal on friday i made a complaint and was offered a free sunday all the veg was freezing cold,the only thing i ate was the cold yorkshire pudding because i was so hungry.So i thought you can't go wrong with apple crumble for dessert which had no crumble,i told them as they took my plate away but was not even offered it warmed up.

Well waited an age 15min to find some one to place the order with for a sandwich Mmm bit great

Had the fillet steak and homemade chips on the 2 for £25 special offer. The steak was cooked to perfection and the chips were delicious! Staff are very friendly and the atmosphere and decor in the Bishops Grill adds to the whole experience.

Mediocre at best! Fortunately not expensive. Meat was tasty enough but veg poor and roast potatoes hard. My crumble was ok but my son had waffles which were too hard to eat Very child friendly.

You have the choice of eating in the bar or the restaurant, with the same menu in each, and I chose the bar. Service was fine; the menu is pub food and, as long as you accept that, you won't be disappointed. I had the steak and ale suet pudding and I enjoye dit. The vegetables were good -- someone in the kitchen had chopped up savoy cabbage and carrots and they hadn't overcooked them. But do remember: it calls itself a country hotel and restaurant, which could make you think you're going somewhere you're actually not. It's a pub. P-U-B. Pub.

We held a baby shower here and can't praise ALL the lovely staff enough, so friendly and helpful, nothing was too much trouble for them! We all had afternoon tea which was really enjoyable too, great day!

As a family we meet up in January to celebrate 3 separate birthdays within the space of 9 days. Finding the right venue to cater for the 11 of us, aged from 2 to 67, is always an issue. The Park Head Hotel in Bishop Auckland proved to be a master stroke. The carvery proved a good option for all ages with an extensive choice of meats and vegetables along with a sweet. The staff were so attentive and friendly and the spacious room was ideal for a big family party.

I’d like to thank the owners and the chef for making such an effort to ensure I was fed well as a vegan on New Year’s Eve. The chef came and spoke to me personally in the afternoon, and already knew me by name. He talked me through what dishes he could make me for my evening meal and we came up with three courses which were personal to me and absolutely delicious. I really appreciated the thoughtfulness as it made my stay much more relaxed and I didn’t feel like I was causing any problems.

We had an amazing stay due to the staff I always stay here when I vivsit Durham good value for money

Great service and food was good would come again enjoy my self staff was great and would recommend family and friend to come for food

Stayed here Saturday &Sunday; !! What a delightful place. Everywhere lovely and clean, very friendly and efficient staff, We ate both nights there Sunday night we ate in the Bar and have to give a shout out to Chef Neil for his amazing Lasagne ! Not in a small dish heated in the microwave but a proper piece cut from a large Lasagne... A lovely weekend ! Thank you.

My wife and I visited the Parkhead on a Saturday evening, there was only 3 other couples in the restaurant (8.00pm) ! We visited approx 6months earlier and I must say the quality of food has gone down hill. It was not bad, but not good !

Had a fantastic night here for a birthday party had a meal was beautiful staff were great especially the young lad cutting the meat had a good laugh the only down fall the lad and lass behind the bar were having a bit of a heated argument it stared with a young lad at the bar a customer then the lad worker shouting on was not very professional at all the girl telling him to calm down

Just been for Sunday lunch with my partner and his brother and had the carvery (it's actually our 3rd visit) and were not disappointed. It's great having somewhere where practically everything is gluten free ( only the stuffing isn't) as they prepare home made gluten free Yorkshire puddings, non of that frozen nonsense here. You also get a free dessert!!!!!!! The only let down is that their choice of gluten free dessert is either Eton Mess or ice cream, would love to see a bit more variety here. If your Yorkshires are homemade it'd be great to see a homemade pudding too. This place easily is the best carvery in the area. All this for £10, it's definitely worth it to anyone from large groups to couples.

Welcoming efficient staff, very good food., sizeable, clean comfortable room and beds, other. Furniture dated, dining rooms satisfactory. breakfasts generous. Central to attractions . Durham , Kynren, Raby and Binchester fort etc.. Good Sunday Carvery.

We have had some very good New Years eves here, the food is very good and the staff were excellent, we would highly recommend the Park Head.

Stayed for 2 nights whilst seeingKynren . Very welcoming owner and wife and lovely happy staff. Room - number 1 - in main building roomy and comfy - good ensuite and comfy bed. Adequate self service breakfast. Evening meal very good and reasonably priced. Receptionist very helpful with info on bus - bus stop very close to hotel - to get to kynren which took about 30mins.Would certainly recommend this very well managed hotel

Decided to give it a try when we got a flyer through the door. No atmosphere, asked to be moved table when children had on noisy games on tablets, belly pork starter took ages to arrive & was average to say the least, steaks OK, nothing special.

Stayed here for a couple of nights.Food is delicious. Rooms very clean and staff including very nice bar maid, restaurant staff and lovely funny cleaning lady, really friendly and very helpful!!Good free car parking facilities.A good base is you want to be touring out and about.Just a couple of suggestions.. there was no box of tissues in room which would be a nice gesture and the bedside cabinets were nice wood so a couple of coasters would be nice for your cups so you don,t spoil the wood.Would recommend here and if we,re travelling will be back!!

We recently spent four nights at the Park Head as part of a large group on a coach holiday and we thoroughly enjoyed our stay. This family run hotel has quite an unusual layout as it offers accommodation both in the main building and also on two levels in a U shaped annexe with a well maintained and beautifully planted relaxation area in the centre with tables and chairs and is perfect for sitting with a drink after dinner. A beer garden is located to the rear and there is also a play area to keep the kids occupied.Smokers are also catered for with a roofed smoking area.Our room was a good size with a double and single bed and although fairly basic, it was spotlessly clean and all the creature comforts were provided including hair drier, iron, flat screen tv, tea/coffee making facilities and a small selection of toiletries. A small packet of biccies would have been very welcome but that's a minor point! We also had an excellent free wi-fi connection to our room which was really handy.There was an issue with the hot water supply but after reporting it to reception in the morning, it had been fixed by the time we got back later that day. We found all the staff to be extremely pleasant and very helpful and whoever is in charge of training/customer service should be very proud of them!We have been on many coach holidays in the past where hotel menus have very obviously been prepared to a tight set budget. This was not the case at the Park Head as we had an excellent choice each evening which also included a vegetarian option. Starters and desserts were served to the table and main courses were self service carvery style. Compliments to the chef who prepared the melt in the mouth roast pork mid week..it was simply superb!Breakfast was also self service with a good selection of fresh fruit, yoghurt, cereals etc and of course a full English cooked breakfast. Drinks at the bar were reasonably priced, served with a Park Head smile and there was ample comfortable seating in the lounge area to sit with friends.The hotel enjoys a lovely rural location but if you venture out for a walk after dinner, the main road is extremely busy with very fast moving traffic, so be careful!If we were returning to the area on our own at some point in the future, I would have no hesitation in booking the Park Head. Thank you for a very pleasant stay and keep up the good work!

Very busy no frills carvery on a Sunday. Best to book . Good value for money , staff very accommodating to dietary requirements of a picky teenager . Business a testament of it's good value . Keep up the good work . We'll be back .

My husband and I had a beautiful meal here. We both had steak mine a rump and my husband a huge T-bone. Both were cooked to order perfect! Proper home cookedchips fresh salad and onion rings only thing would have liked some mushrooms.The staff were very pleasant and helpful.Will definitely be going back.

Have been before and enjoyed the experience Saturday meal out.Lovely welcome friendly staff quite restaurant 8 covers at 7.30pm Friendly restaurant staff engaging and speedy service Food prawn cocktail enjoyable muscles tasted very nice but high proportion of closed muscles. Waiterer Handled concern very well and fedback the kitchen staff had tried another batch with same results impressive handling of concern well done and best response could have asked for Stakes were fab well cooked to order Deserts were lovely Will be back very friendly staff

Absolutely wonderful meal tonight. My black pudding starter was beautiful. Very impressed by the use of local produce. Two sirloin steaks for £25 offer. They simply melted in the mouth. Divine. My dessert of Creme brûlée was heaven sent. Our waitress was so polite and helpful as was the waiter. Can't fault this place and would recommend highly. Definitely visit again

A bit disappointed with our lunch this time. Other visits have been great. Today we went at 4.15 after booking our table for 3 people. We went to the carvery where we got our meat which was plentiful and varied. BUT there was no stuffing left. After that all of the tureens of veg and potatoes were empty apart from a rather unappetising cabbage one. We waited in the queue for 5 minutes when all were replenished apart from mashed potatoes. We waited a further few minutes for that to arrive. The quality was fine but it was rather cooler than I expected. There was no concern for our wait either. There was only mint garnish left too. However we enjoyed our lunch even though there was no free dessert of my grandsons choice and not offered any substitute ( he did not like any of the others on offer). There was no apology for there being lack of food only the fact that they had been busy. We may return but not soon.

Lovely afternoon tea with fizz. Once again great service by John very attentive. Would highly recommend.

The menu had lots to offer, I like to try something different and not the typical normal menu. The starter was done to perfection, pork belly and crunchy crackling with it check and black pudding. Delicious. The rest of the meal was also delicious and food fresh. John our waiter was very attentive and knew everything about the food and wine and conversed with us. A lovely evening. Will definitly be back.

Went for afternoon tea Saturday june17th.my daughter paid for this for my 70 the birthday.my friend and I had it out side our choice.the young man waiting on us was very nice and helpful.we enjoyed the tea.

just been to the park head hotel called in by chance the service was top draw from bar to the restaurant our waiter john was very impressive polite and very helpful and rest of team were too.as for the food have to say best steaks we have had for ages and the free pud was very tempting.we will be returning as our new found venue well done to the complete teamvery full and resting now.cheers Mark and Heather