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3.5

Based on 250 opinions finded in 1 websites

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Nº 314 in 399 in Epping Forest

Nº 16 of 20 Italian in Epping Forest

CUSTOMERS TALK ABOUT DISHES WITH..chickensteakpastacooked
Score
OpinionsNoteTripAdvisor2503.5

comment_iconOpinions

Best minestrone soup in the world! Been coming here for years. Always a guaranteed great meal. Lovely venue, lovely staff, lovely food, reasonable prices. Thanks Nino

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Chilled traveller . 2024-03-21

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Very overpriced. Food not good as should be according the price. “Day vegetables” steamed frozen broccoli and carrots 😡.Not going back there again.

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Valda N . 2023-10-02

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Our friends eat here regularly, with the restaurant coming highly recommended. We received a warm welcome and this was extended throughout the evening. When deciding what to eat, the waiter warned that the starters were a fair size and he was correct. The mussels were a size that you would normally see as a main in other restaurants, which were soft and beautifully cooked in a lovely sauce. Two of us went for skate, which again was a good size and once more, the meals were perfectly cooked, with the flesh being soft and milky. The pizza was prepared with care and such was the size that some was boxed to take away. The fillet Rossini was again cooked to perfection and was full of flavour, being accompanied by the right amount of vegetables. A great evening all round with a wonderful atmosphere with the others diners clearly enjoying themselves. I cannot recommend the restaurant highly enough and we will definitely be returning sooner rather than later.

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runningwild32 . 2023-06-05

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Had the most wonderful evening at Papillion in Chigwell last night 72 of us, food was piping hot and service was excellent. 👏👏 well done. Best evening ever.

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Lynne L . 2022-12-14

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Fabulous food and excellent service. All in all a great venue for lunch or evening meal. Really good place to take the family!

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Thomas W . 2022-12-07

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I had a family party of 20 for Sunday lunch at Paillon last week , including two toddlers and a 90 year old. Staff could not have been more helpful and welcoming and very accommodating. Food and service was excellent. I can highly recommend this restaurant. All round an excellent afternoon.

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clairelO3864MC . 2022-12-03

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Wow! Hadn’t been to this restaurant for a while and really pleased we did. The service was very welcoming and quick. The food we ordered was not on the menu or specials but we had had the beef wellington before and it was excellent so we asked and Chef delivered a fabulous dish. I would recommend this venue for families, friends and couples as it’s fits the bill for all diners! Enjoy Guys!

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Thomas W . 2022-10-21

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Such a lovely local Italian owned by a lovely family. We were served by Nino who made us feel so welcome and took care over us. I will 100% be back. Thank you Nino!

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Food-Luvie1 . 2022-08-19

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I went to Papillion with 2 of my friends. We were seated before another group, yet they were served and given drinks first. I had seen online that there was a set menu, but when I asked for one the owner made a disgraceful face at us and treated us as though we weren't worthy to be served from then on out. The service wasn't great and it took a very long time for our order to be taken. The food was acceptable, but it was a very unpleasant experience due to the owner and we will not be returning.

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450orliw . 2021-11-12

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Poor dismissing service 1970s fake Italian food Rude owner Over priced Be careful they over charge on your bill with no apology

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991simong . 2021-10-31

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Delicious food, and outstanding service from the very friendly manager and waiters. The restaurant is a little crapped but if anything this adds to the atmosphere. Will definitely be visiting again

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michaelfF7900IY . 2021-08-24

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Ordered a takeaway for Mother’s Day, the pasta was okay, ordered a portion of calamari and I couldn’t even bring myself to look at it. It cost £10, and it was 5 small disgusting stone cold pieces. That’s £2 a piece, revolting. Can’t forget the stale heard bread other. Unforgivable and won’t be ordering again, day light robbery. And also, the chef wasn’t wearing a mask to cook. If I could leave 0 stars I would.

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Russell S . 2021-03-14

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Made to feel so welcome and had a lovely evening. The food was amazing and service was perfect. Thank you for a lovely evening. Will be back soon.

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J6815YHjanetr . 2020-10-19

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When booking we were asked if we wanted to sit inside or out, I replied if the weather is nice we could sit outside that’s fine or inside if not. When we arrived it was hammering down with rain.. we were still seated in the garden. Not the best start.. The menu looks like it was typed up by the owners primary school child, littered with spelling mistakes on home printer paper with pictures of dishes randomly slapped across pages. Far too many options it’s clear none of its being made fresh. For my main I chose pesto linguine.. very simple dish consisting of just pasta and a sauce.. I nearly fell off my seat when I saw the price £16.95 for half a bowl of dried pasta with barely any pesto on. The quality was bad the service worse. I won’t be going back, find a proper Italian that serves freshly made pasta made on the premises is my advice

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davidbY3176YH . 2020-08-22

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Amazing service! I had ordered delivery from here a couple of times and decided to visit now that they had re opened. I felt completely safe due to the Covid-19 restrictions all staff members had face coverings, their was sanitisers at the entrance and around the restaurant and more than enough space. Will definable going back!

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Sophiekennedy5 . 2020-07-15

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Went here Wednesday evening with friends and as always had a lovely evening. Nino is very welcoming as are all his staff. I do read negative reviews on here sometimes and wonder why as have been here many times and have honestly never had a...

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martinb455 . 2018-06-22

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We went to this restaurant on 4th May for our 5th wedding anniversary. My husband went in and booked the table two week beforehand. When we turned at 7pm as per our reservation. It felt like they didn’t have our booking. It was the Friday...

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Nomad607351 . 2018-05-29

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First visit for a number of years having previously left disappointed but wanted to try again with the passing of time. Definitely won’t be going back. Putting aside the long wait to order, the food was cold and when 2 of us had the same...

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DW_19702015 . 2018-05-27

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Visited recently in a large group on a set menu of £35 per person. Food was average. Steak was very pale in colour and tastless. Desert did not taste homemade. The bill came to nearly 150 per couple. I did not feel it was worth...

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KSReview0405 . 2018-04-17

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Stopped here to meet some business colleagues the atmosphere was relaxed and the food was good with a nice lunch menu

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827martinob . 2018-04-13

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I visited this restaurant to celebrate my friend's 60th birthday and it was a really lovely experience. We were seated on a large round table, which was comfortable and the waiters were really attentive to our large party. Food was delicious. We had the 3...

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southg8lad . 2018-03-26

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Mistake after mistake, on the 2 specials boards, one either end of the restaurant, the prices were different for the same dish. I asked for a mixed salad with no dressing, it came with a dressing, I ordered a veal dish and got a different...

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CornishPasty16 . 2018-03-11

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This restaurant is situated in Chigwell parade and services the local residents with a sort of Italian menu, food is good not wow and the service is good also, would not probably go here for a night out unless I just wanted a quick local...

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Barry P . 2018-03-04

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My wife enjoyed our lunch at this Italian restaurant. The staff were pleasant and efficient. The food was standard Italian fayre I suppose, but with a fairly strong emphasis on fish. My wife's lasagne was excellent - she only had the "small" version but judged...

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RTST1 . 2018-01-27

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Came on a Sunday evening with family & friends. I loved the location as had parking directly outside. The decor was so pretty and the staff were so welcoming and friendly. The food was delicious especially the lobster linguine which was on the specials board....

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NATALIEMICHELE . 2018-01-21

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Good food, good portions, lovely atmosphere. We went on Sunday; was busy but not noisy. Staff friendly and overall a good experience.

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alexandruionpopa . 2018-01-18

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Clean family-run business. Big portions, great value, excellent service for dining in. I’ve been there a few times, and not once have I been disappointed in the food or the service, food is absolutely delicious and well served and staff are polite and friendly, music...

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Soniapinto999 . 2018-01-17

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I live walking distance from this restaurant . I hate being nasty but the food is ok at best , I suggest that you always check your bill , Nino who owns it is a nice guy , however it seems to me that if...

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graemea770 . 2018-01-14

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We came for dinner tonight and ordered our food. The starters came up quickly and the wait for the main course we atleat 45 minutes. We asked where it was and the manager said it’s coming. When it arrived my spaghetti carbonara was so creamy...

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Sasha H . 2017-12-24

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We was a party of 6 and the food was amazing, good service. I will definitely go back. I will recommend this restaurant.

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purvis1985 . 2017-12-15

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4 of us had a delightful dinner at Saturday 11th November. Nothing too much to trouble they are very attentive.The food was delicious . Linguine lobster is a treat ,calves liver bacon and onion beautiful .My friend is fish fanatic and says that his Dover sole was perfect.Good value for the money,definitely going back.

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PaulStevens44 . 2017-11-14

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We have been coming here for years now and always find a good atmosphere, warm friendly service, and enjoy lovely home cooked food. As the food is generally prepared on the premises, there are occasional inconsistencies, but a quick word to the staff will soon put things right. I can't understand people going straight to Trip Advisor without giving the restaurant a chance. It seems malicious to me.

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F0000dfanatic . 2017-11-12

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Excellent food, service & atmosphere as always. Well worth a visit. Access via underground and a good local Hackney carriage service.

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s4mjp89 . 2017-11-11

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Regular visitors to this restaurant in chigwell. Owners are so welcoming to all customers and food is very good quality. This place is very much family run and works very well. If your in the area then defo try this place guys!!!

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Thomas1Ward . 2017-11-05

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There were 6 of us. Each one agreed that the food was very good and very large portions, The service was excellent. We would definitely be going there again.

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Sandra F . 2017-10-02

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Not like us to slaughter where we eat regular and have our take aways.

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888PeterC . 2017-09-02

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After attending this restaurant for years whilst based in Wanstead, My husband and I were so utterly disappointed with the food. One starter went back and both mains. More disappointing was the full charge for everything. Needless to say, we left no tip and won't frequent ever again. Prime location, one would have expected so much better. Would love to give five stars, but could only give one.

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Marian V . 2017-08-30

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We have eaten here quite a few times for lunch and in the evening, sometimes with quite a few companions but usually there are four or six of us. The food is consistently of a very high standard but not cheap; one is OK with that so long as the standards are kept high and they always seem to be. They don't get very busy at lunch-time so there was just the proprietor front of house. The service was a little lacklustre today but just about acceptable. I really don't like the way plates of food are passed in front of another diner to be put if front of me. However, there is one thing that REALLY ANNOYS ME: they have a large billboard outside promoting their good value two-courses for £12.50 lunch menu but they always bring the regular menus to the table and one has to ask for the special one. I have given four stars because the food was so good.

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Barry S . 2017-08-16

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Have to say that this was the worsed food I've had in a restaurant ever .no flavour dry badly presented and served would not go back . Very pricey Also

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williamfu . 2017-07-20

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Podría ser un pequeño restaurante.

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phlock . 2017-07-19

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A su llegada había un ambiente agradable y relajado. No podría haber hecho sentir como en casa!

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Holly W . 2017-06-29

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Llegamos aquí a las 7. 30 y me dijo el camarero nos podíamos comer aquí si terminamos a las 21:00h.

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neera o . 2017-06-25

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Éramos un grupo de 4. Pedí carne stroganoff de las ofertas especiales. La carne era como de cuero. No sólo no utilizan la carne equivocada, pero no cocinar. El sabor no era justo. Básicamente no comestible. El camarero me di cuenta de que no podía comer y se lo llevaron. Entonces pedimos pollo con berenjena y queso y realmente esperamos demasiado tiempo para eso. Deberíamos haber llamado un día como los demás tenía todo terminado sus principales. El pollo no era mucho mejor. Tenía algunos sosa salsa de tomate en la parte superior. Realmente decepcionante. Los otros habían chuletas de cordero, y un par de platos de pasta, que también eran bastante simples pero aceptable.

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388evelynr . 2017-06-21

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excellent food nothing to much trouble. Excellent atmosphere Wide choice the on menu including specials

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travellorEssex . 2017-05-23

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Llevé a mi madre aquí para un pre-cena teatro. Ambos ordenados exactamente el mismo entrante y plato principal. Teníamos frito con salsa de arándano y queso brie, aunque era preciosa y ligeramente por debajo de la lasaña casera, que era delicioso. El servicio era bueno. Encantador, suculenta comida italiana. Gracias

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SFranGx . 2017-04-27

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Disfrutamos de Papillon pero no es "fino". Desde el cierre de Nuovo en Buckhurst Hill, ahora hay muy pocos tradicional salsa roja "articulaciones" a la izquierda de la zona. Claro, puedes ir a una cadena como Zizzi o Prezzo o uno de los últimos independientes restantes como "Leonardo" en Queens Road, desafiar las colas infames en Bel-sentarse en Woodford Green o chow abajo en "La Baitta" en Chingford, pero la moda para Baño Turco comida mediterránea que se sirve en un ambiente semi-disco ha dicho a ver estos bastiones de la cocina italiana perseguido.

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Keith P . 2017-04-24

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Fuimos el domingo de Pascua para una comida con la familia y amigos. A su llegada sabía que no era una buena opción. Habiendo oído todo tipo de críticas, pensamos que darle una oportunidad. . . . Gran error. . Este lugar es horrible. . . . El servicio es patético. La comida insípida y sin sabor. . Lasaña fría.. . Pan de Ajo quemado.. . ? . . . También. . . Es normal tener lechuga iceberg con una cena con asado?

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jamespl22630 . 2017-04-21

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Mesa reservado para cuatro para la cena. Sitio web decía que tres platos especiales por £20, como aviso junta fuera y cuando llegamos menú dijo £22. 50 por cabeza. Yo señalamos al personal. Nos preguntaron si queríamos rollos, muy pequeñas, y por supuesto tres dijeron que sí.

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57warreng . 2017-04-10

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Este es un agradable restaurante acogedor con comida muy buena, agradable wince.

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LoughtonEppingForest . 2017-03-18

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Así que decidimos comer en este restaurante de verdad es nuestra primera opción restaurante estaba completamente lleno, pero pude conseguir una mesa para cuatro Sábados reserva entre semana en el Papillon. . .

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Auntyfifi . 2017-03-04

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Tenía un encantador almuerzo con mi amigo en su cumpleaños, el restaurante no estaba muy lleno y no me pude quejar de la comida o el servicio. Nos sentamos cómodamente y era agradable y cálido, han tenido comidas en un par de otros lugares y este fue de lejos el mejor.

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Lollymar1 . 2017-03-01

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Nuestra primera visita a este establecimiento no impresionar. No había de bienvenida a su llegada. Ninguno de los camareros sonrió toda la noche y uno de ellos nos hicieron sentir como si estuviéramos en su camino.

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paulas823 . 2017-02-25

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Table booked for 8.30pm. Waited so long for service that I had to ask a waiter if we could order our food. Main course arrived at 11pm! Food was poor. I had very over cooked Dover sole and my mother-in-law had chilli prawn linguine which was bland and had no chilli in it at all. We complained to the waiter who did nothing, no apology or offer to replace with something else. The restaurant plays dance music late at night. If you want to go to party then order basic pasta or pizza but don't rely on having good quality food or service. If you are happy with that then this is the place for you.

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Lgray6 . 2017-02-19

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Service poor to mediocre Food - average - or slightly believes w average actually Scallops overlooked and just chucked on the plate ! Very disappointed!

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AndreinaW . 2017-02-18

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Went to Papillon for lunch nice lunch menu quite a lot to choose from price for two courses was £13.99 without drinks very good value food was very nice and service was great nothing to much trouble well worth a visit.

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HainaultMicky1 . 2017-02-17

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La comida era promedio. Minestrone hasta helados hechos con verduras congeladas era stock - resultados de sin sabor me temo. Salmón en salsa de zanahorias y estaba delicioso pero patatas asadas no eran de las mejores accompliment. Había 4 grandes fiestas de cumpleaños, así que era ruidoso, agobiante y exagerar sentí pena por el individuo. Por desgracia, los camareros estaban desgarrados con la exigente clientela tan comprensiblemente no podría ser atento. Por desgracia, este no era el mejor día para posiblemente forma una opinión de este restaurante.

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Teri A . 2017-01-29

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We had a great night for my daughters birthday, food was nice, ambiance lively, music was great and the staff were fantastic!! Danced the night away, Defo go back there. Thank you Nino and Marco

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girlabouttown2017 . 2017-01-25

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Food was just ok ... but the staff weren't as welcoming as I would expect from a local restaurant ... having said that, the place was busy enough so it must be popular

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Run-aroundSuzie . 2017-01-24

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Nos había una mesa de 14 y tenía un menú fijo. La comida tardó un largo tiempo y estaba tan mal que 4 personas enviaron sus comidas y tenía el dinero sacado de la cuenta. Me molesta pagar precios del restaurante cuando me podría haber preparado una comida mucho mejor en casa. Nunca más.

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sjsav6 . 2017-01-14

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Un buen restaurante pero muy ruidoso y mientras usted puede pensar esto le da ambiente, era agobiante.

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deedee298 . 2016-12-22

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Once de nosotros (Mixto) de niños y niñas fuimos para comer el domingo. Lo primero que hay que decir es que todos en una gran mesa redonda. Muchos restaurantes ofrecen una mesa larga o dos juntas para este número y hay que levantarse después de cada campo y moverse por si quieres hablar con los otros, pero aquí fue ideal. Nos reservamos para las 2 pm y estaba lleno pero no está llena.

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Jonathan01 . 2016-12-13

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La acogida en este lugar es fabuloso. El personal es muy atento y no podría haber hecho más por nosotros. Es propietario de la familia y los chefs son de un nivel muy alto.

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Thomas1Ward . 2016-12-05

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