Papa Johns Pizza in York

Had a pizza here for the first time and the last, it had given me the runs, so if you want to have the runs then come here if NOT STAY WELL CLEAR!. If I could if I could give no stars I would.

Ordered online to collect, took over an hour and there wasn’t even anyone else in there

very nice food and friendly staff Chicken BBQ pizza is awesome

Comfortable Atmosphere Friendly Service Care Taking Staff Outstanding Food Quality And Taste

Food was great and made in just 10 minuts amazing

Awesome food wonderful environment Friendly staff. I really enjoyed my meal.❤️❤️

Awesome food wonderful environment Friendly staff. I really enjoyed my meal.

Qualified staff Tasty food. In time delevery .Neat and clean store 5 star

Amazing service taste is so delicious

Had great experience thanks for making our pizza soo delicious @zeeshanSarwat Always recommended

The customer service was outstanding and the food was exactly what I was looking I was so pleased with the service

Good food Excellent customer service

Good was really nice and fast service and tiko guys

I've bought about 6-10 pizzas from this store. The one time I came in to collect it the person virtually non-verbally asked if the pizza box he was holding was for me, but it was the wrong size so it clearly wasn't. They made a new one and made me 25 minutes late. When I've had it delivered, often it arrives and is what I ordered, so that's good. But on Thursday my delivery was an hour late and it gave me food poisoning. It was a vegetarian pizza but I suspect meat-based peperoni was put on it instead, but regardless there was in hindsight highly suspicious pink discoloring dotted around the pizza. It meant I missed a good day's work and an event with my dad who's not doing very well at the moment so I'm not happy!

Normally their pizza is great, but I got collection and the order said ready to collect, I then had to wait 15 minutes before actually getting my food. The toppings on my pizza were scarce which was a bit disappointing, other than that good pizza. Would have given a higher rating if they did more toppings.

Great food, when ordering online make sure you check the location as you could have a long walk to the next store 🤣 website could do with being alot more clearer on this.

So when we walked into Papa Johns, I gave a 2 star review on Atmosphere it is true 2 is what I would give it as you order they pizza and it is just a little room place that you just stand there inside or outside or sit if you can and wait for food. Food well I personally liked they taste of this particular pizza we had ordered but I suppose one of us 2 person's did not feel right so he is in they process of getting his dietary requirements sorted out so it will not bother in they near future. We did wait, but I could only mark it 4 stars. What is great was they window in they kitchen and seeing pizza dough, in there.

Pizza was balder than Chris Akabusi's shiney bald head. Cheese and tomato pizza with barely any cheese and hardly any sauce. What's the point? Next time I'll just make plain toast.

Tonight as we got our pizza delivered, I notice our drink was missing. The driver kindly offered to be back in 15 mins with it, and he did! What an amazing man, so happy and friendly. I thought he deserves the biggest compliment for the great customer service and his friendliness. Thank you very much once again!!

Never leave reviews but wow, worst I've ever had in my life, shocked clearly been reheated multiple times no taste.

I made a mistake with the phone number on my order and despite only having two people on staff they sent one of them back out to deliver it for me. I really appreciated the service

I called to ask for help with my order and the person who pick up the phone hang up to me twice. Very unprofessional and rude.

Fly posting on people's vehicles. Utterly covered the cars in Field Lane Car Park. Absolutely zero respect for people's personal property. Will never see our business again.

Helped correct an online order and got the pizza very quickly. Fantastic service.

Great service and friendly staff .

It was terrible. We ordered the food online to our house and it has not arrived yet and it has been over an hour and a half.

Ordered it an hour and half ago and we are yet to still yet to receive the pizzas, there was no order update on the app whatsoever

Very friendly staff happy to change my order when I asked. Very fast service 10/10

Great offers - Definitely the best pizza and best staff in the area!!

Amazing pizza, welcoming staff and fast delivery

Thank Papa Johns for the service. Pizza delivered on time and excited to see them at the University!

Very good food and very Good service !! Very recommended

Absolutely delicious food Lovely customer service and a very fresh food We all loved it very much

I love it, it’s very nice taste 😍😍😍

Amazing food, great customer service & really fast delivery!

The food came quickly and the store was really clean, I would highly recommend.

Really good food! Enjoyed it so much!

Fantastic spot and helpful staff

Very warm experience with nice serving and taste

The Staff was extremely helpful and very interactive. Nice atmosphere and cool structure.

Staff are too friendly and the pizzas are overall satisfied..

Great place for a student lunch

very good and friendly staff and the food is great!!loved it!

Great service and delicious pizza 🍕

Nice Service and friendly staff

Excellent service and very friendly staff.

Amazing pizza, great and friendly staff and great service.

Amazing pizza amazing service, friendly staff.

Really good Pizza Very friendly staff.

it is a nice restaurant with great food

Visited this new Papa John’s store earlier. Very nice looking store. Fast friendly service & the food I ordered was cooked perfectly. Will definitely be visiting again soon.

Avoid!! Had the worst experience!!! Pizza was meant to have drizzle of BBQ sauce but was more like a full bottle had been poured on! BBQ sauce was pooling that bad that I couldn’t see the toppings! When we called to complain the incompetent staff inc two different “managers” were less than accommodating and very argumentative. Apparently we couldn’t have a refund because we’d eaten some of the pizza after sponging up the BBQ sauce. Worrying that these people are employed.

Just had a delivery from these pretend pizza people!! Absolutely disgusting, delivery man had no money for change, he stood there for 5 minutes with his hands in the air and expected us to magic up the right money?? Told him to go get some change from the pub two doors away, he moaned about it and threw his bag in the doorway in disgust and then stormed off to get change, by the time he came back our food was cold and tasted of cardboard, please don’t use them, been waiting 35 minutes for a call back from the manager and still waiting!!! Never again, toast for me…. Disappointed and disgusted

Missing VAT Receipt at Papa John's. I recently had an experience at Papa John's, Healington that refused to give me the VAT receipt to claim for my food with company. While the food was enjoyable as always, the missing VAT receipt was quite disappointing and raised concerns about their adherence to legal requirements. In the UK, it is a legal obligation for VAT-registered businesses to issue VAT receipts to customers upon request. Unfortunately, Papa John's seemed to have overlooked this requirement during my visit.

The food was very good. The staff were super friendly. I will definitely come back.

Great pizza and grate customer service

Great place for food excellent service

Food was awesome , papa johns is the cheapest the food taste wow

Food was amazing . 7.99£ large pizza is a bargain

Pizza was lovely and ready in good time. The staff were very friendly and accommodating. Lots of vegan and vegetarian options available so they cater for everyone. There is also lots of good offers on so good value for money.

Best pizza ever I have in York . Love it . Top quality from any other shop local

Over priced for what I got, £7 for a few chicken pieces not very expressed by that. Do better

Good service but sides are overpriced might as well go to Nisa and buy a frozen pizza

Had to wait an hour for one pizza and a garlic bread, during which I was told repeatedly that it was 'still in the oven' even while having to repeat my order three more times. Watched them mess a load of other people's orders up too. When it finally came it was okay, but nothing special. Staff offered me a free (small) bottle of pop, at least. The Greggs sausage roll I got from next door to keep me going was good. Wouldn't come here again.

Very good pizza. Decent time from order to collection. Friendly amd professional staff. Brand new and clean premises. 9/10. Will return and I hope this is a great success. Only stopped giving 10/10 due to the dip. Was more like a runny garlic butter. Some may like it but I prefer the Dominos dip.