Based on 42 opinions finded in 2 websites
Opinions
Frequently try to come here for my out of home English breakfast as it always delivers something truly spectacular for something I would consider budget with the price. The staff are friendly and the cooks in the back know how to cook a great fry up. The quality of the produce is decent too and it always comes out super quick. Best supermarket breakfast is Sainsbury’s without a doubt. Only thing I wish was on the menu was black pudding. Other than that an amazing breakfast cafe experience. 9/10 Ps - already buttering the bread is something I have strongly promoted for a long time to save on the hassle when you get your meal. Sainsbury’s has been the only place to accommodate this and that for me is superior attention to detail which is a great niche to have. Will come back many times to follow! 😄👌
Drew Millard . 2024-08-29
MORE AT Google
Felt compelled to write a review on the service and food we had at Sainsbury's Monks Cross today. I have to say what a disappointment. The cafe was filthy. There was spilled food on the floor. The tray trollies were full, there were dirty plates and cups all over the tables. The food was barely edible. We had toasted sandwiches and a bowl of chips. Goodness knows what the five staff were doing, the service wasn't very good at all. Come on Sainsbury's get your act together, this is hospitality. Sort this cafe out, the atmosphere is awful, the furniture is dated, it's dirty. Your staff need to feel valued, they need training, you really need to up your game. I won't be back
Ann Clark . 2024-08-08
MORE AT Google
Bitter coffee, breakfast: stuck together bacon, watery mushroom, over cooked sausage, cold toast and uncooked tomato. Cafe has that butlins feel with dirty windows and old furniture.
Andrew Rimmer . 2024-06-25
MORE AT Google
Disgraceful service been waiting an hour since I ordered a breakfast. The management need to review the disgusting level of service. Various customers complaining about the long waiting time for food. Its arrived half cooked after an hour, Won't use this place again.
r w . 2024-06-16
MORE AT TripAdvisor
A disgrace, an hour wait for a poor breakfast
r wilkinson . 2024-06-16
MORE AT Google
Sat over an hour waiting for 3 breakfasts. Came in at 10:30 they'd stopped serving breakfast by the time ours came out. They brought 2 out and said we'd need to wait for the 3rd as they'd now ran out of beans. Wasn't just us multiple people waiting over an hour for food. Food was mediocre at best. No forewarning about the wait no apology.
Charlotte Wilkinson . 2024-06-16
MORE AT Google
This cafe is chronically understaffed, and it shows. Long queues to order the food, then long waits to get it. The staff do their best, but it is made even more difficult for them when lazy diners do not clear their tables. I was not impressed with the black round thing (raisin, blueberry, who knows?), which was attached to my panini. This isn't the first time this has happened. Clearly, there has been no cleaning in between the toasting of different orders. The window ledges do not seem to have been dusted and have amassed quite a collection of dead insects.
Historybuff666 . 2024-06-16
MORE AT TripAdvisor
Just waited 1 hour for 2 English breakfasts. On a very quiet Sunday morning. No apologies for waiting time. Shall not be returning.
R L . 2024-06-16
MORE AT TripAdvisor
They obviously don't read these reviews. Neither do they respond to complaints. Suffice to say we had dreadful service and average food. Won't be going again.
Mike Y . 2024-03-21
MORE AT TripAdvisor
30 minutes to prepare a toasted sandwich and jacket potato. Not the first time we have had to wait an unreasonable length of time but it will be the last.
Mike Yeadon . 2024-03-20
MORE AT Google
We ordered 2 chicken burger & chips, The was so poorly prepared no chicken burger 2 strips of chicken placed on cold bread buns even colder lettuce, coleslaw, bbq sauce and French fries some cooked some not. Altogether it was inedible. The cutlery was not clean or the table had not been wiped properly., it seemed under stagged
Maggie M . 2024-01-18
MORE AT TripAdvisor
Great food and reasonably priced will be back.
Amy . 2023-11-22
MORE AT Google
Took 40 minutes to cook a jacket potato with no forewarning or apology. Won't be bringing my kids back in a hurry
Rich . 2023-10-29
MORE AT Google
Rubbish no quality. Tuna on baked potatoes runny as milk
Calum J A Sutherland . 2023-07-26
MORE AT Google
Clean and tidy. Staff friendly and chatty. Food can very quickly was hot and tasted great. Cost inexpensive and great value. Cafe on 1st floor all level with lift access and toilets.
Andrew Lickley . 2023-04-12
MORE AT Google
Poor quality food thrown onto the plate. Three recent visits. First visit the order was wrong, second visit they forgot to hand our order into the kitchen. Today's visit just poor. Sat in a quiet cafe with screaming howling kitchen staff echoing around the cafe. Worth the drive to Tesco's at Clifton moor. Far superior worth the extra travel
Paul Richardson . 2023-04-11
MORE AT Google
The worst meal I have ever eaten! Dirty cutlery, chips that had been kept warm for hours and a completely undercooked toasted sandwich. Neither me or my daughter will ever eat here again
Elaine Crawford . 2023-03-01
MORE AT Google
This place is gradually getting worse. Now there is no choice of soups (today it's tomato or nothing) and no longer a choice of rolls (white or nothing). Oh, and "let me make the next person's lunch before I make your drink". It's as if the company don't actually want to provide cafe services but are forced to do the minimum necessary (it looks like a large staff canteen). I don't come here often and I should come here less.
K White . 2023-02-20
MORE AT Google
Nice breakfast good value and allowed to swap and change bits on breakfast only downside is not enough staff serving slow when there is a que
Michael . 2022-06-04
MORE AT Google
First time in to Sainsbury’s Cafe Monks Cross whilst waiting for the car to have its MOT and Service over the road at Ford. Friendly staff on arrival, ordered the All Day Breakfast which was hot and delicious, no complaints at all along with the latte I had with it. Restaurant itself was clean and tidy and lots of seat/table availability. Would come back and recommend to others. Thanks a lot
Jamie . 2022-04-28
MORE AT Google
All the food was preprepped and stale. Was much nicer here before the lockdown!
Jakespeare909 . 2022-03-29
MORE AT Google
we used to visit often, this was the first time since it has reopened after lockdown and standards have dropped considerably. some new staff on that did not know what food was available to order but did check. ordered a cooked breakfast which was burnt on one side and only just cooked on the other, I left most of it. doubt we will eat here again unless I get a pre packed sandwich. such a shame as it used to be a decent place.
gillian leonard . 2021-08-15
MORE AT Google
I have been here twice now for lunch. Got both my kids the sandwich kids meal. Asked them to peel the apples as my kids won’t eat the skin also a choking hazard (my kids are 1 and 2) and apparently they are two busy and to chose something else. My two only like apples out of the fruit section! The lady on the tills was apologetic but it was coming from the kitchen staff!
sophie pickering . 2020-03-15
MORE AT Google
I certainly wouldn't call it good for children, been to 2 very large shops in last 2 weeks, can't even get a bottle warmed, I understand you have industrial microwaves, but get with it sainsburys and use a small space for a domestic one, to warm food and bottles, you sell them!
Connie Roebuck . 2019-04-25
MORE AT Google
Friendly staff, cheap food and my three year old loves it!!
George P . 2019-03-18
MORE AT Google
Very good food and great staff thanks
Raymond Webster . 2018-12-12
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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351 Opinions
I went in after work on Thursday and bought a medium pepperoni pizza and a can of coke. I’ve only just looked at my bank. I was charged £17 surly that can’t be right. I’m from out of town so won’t be returning again. 🤯😱 the pizza was very greasy and I only ended up Eating two slices. The reddy orange grease got everywhere