Based on 75 opinions finded in 3 websites
Based on 75 opinions finded in 3 websites
Nº 309 in 437 in South Tyneside
Opinions
Ordered cheese and tomato pizza. Got notification 10 minutes before it arrived that I had my pizza, I didn't. Barely warm when it arrived, overcooked and dry. When I looked no tomato pizza sauce. Phoned shop and person laughed when I put forward my complaint, I wasn't laughing, very unprofessional. Said he'd cooked pizza himself and apparent it was "perfect" it definitely wasn't. Never ever had one from there this bad! Poor pizza, poor customer service, won't be ordering again!
Deborah Hills . 2024-10-22
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Sent the wrong dips. Wrong crust on pizza. Toppings were poor quality.
Anthony O'Neill . 2024-10-21
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Food never turned up, waited nearly an hour and a half, marked as delivered but never showed up, been on the phone trying to get through to the store and no one picks up, out of pocket, out of pizza and both my kids are wondering where dinner is absolute joke. Edit: been calling for half and hour and no one will answer the stupid phone, usually good but complete joke avoid like the plague unless you don't want your money and pizza.
Jasmine Gonzalez (SmolFoxx) . 2024-10-10
MORE AT Google
This is like any other Pizza place, I find the Pizzas tasty, Service is as quick as x2 people can be. I find the 2 chaps to be polight, helpfull, and concentrate on there work, I find the Front of the Shop Clean and no broken stools or tiles, windows are clean, from what can see from back of house all seems in order. Worth a visit, take away only though.
Jamie Mc Kenzie . 2024-08-21
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Great tasting pizzas. Fast delivery.
Dean . 2024-07-10
MORE AT Just Eat
Best pizza shop and pizza was delicious. New favourite pizza place. Definitely recommend.
Manpreet Kaur . 2024-05-18
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Multiple people in a food prep area with no work gear on, 1 pound extra as apparently I asked for extra cheese on the phone (I didn’t) pizza box also states original large pepperoni? No double? Pizza was below average shocking customer service when I asked about this and didn’t even offer to give change. Would not recommend
Jason Myers . 2024-04-17
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I ordered a medium barbaque chicken pizza for £20 for collection just after I ordered I phoned papa John to see if that's all I get for £20 it turned out it was 40 % off so I got it for £15.72 the pizza I ordered was supposed to be a family meal when i inquiried about it and tried to cancel my order it was to late it had been cooked andt I needed to contact just eat my order was for a medium pizza not a 9 inch shocking I could have ordered many for that price
Lesley . 2024-03-16
MORE AT Just Eat
Ordered the sausage & pepperoni large pizza, was luke warm and had little to no taste, the dough was overly chewy indicating that it was rushed and undercooked, despite there being no one else in there…
Donny . 2024-03-02
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Ordered online and collected in 15min. Ok pizza i get papajohns all over the country when working and this was ok. Ive been coming alot as pass more and the toppings are becoming very scarce like wartime rationing. Not much cheese these days. Great deals on collection small pizza though +2 toppings 4.99 Med 6.99.
Barry Bigballs . 2024-02-16
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The most depressing food ever observed in my mouth I should be paid to eat it
Joseph Pateman . 2024-01-27
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Food was excellent the collection deals are great.
Shyam Prasad Upasi . 2023-12-13
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I got very tasty pizza and staff was very friendly ❤️
Gursahib Singh . 2023-10-09
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Always delivered hot and fast. Food is fresh and delicious
Jemma Daniels . 2023-09-24
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Great food and service. Staff are always friendly.
gthowe2112 . 2023-09-24
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Very Friendly staff and tasty food. Best pizzas in the south Shields 🤩🤩
Doraswamyreddy Botta . 2023-09-22
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Excellent food and friendly staff. Taste of the food is very nice.first Recommended pizza store in South Shields
BIRKO 27 . 2023-09-21
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The food was delicious 😋 I like the pizza 🍕 the staff was very friendly ☺️
Pawanpreet Kaur . 2023-09-19
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I order from Papa johns South shields regularly and have never had any issues with any of my orders. I like that the pizzas are consistently well flavoured and give at least double or triple the toppings than places like Dominos. Some amazing collection only deals as well, I can't rate papa johns highly enough. Its been my go to pizza place for months now!
Gagan Singh . 2023-09-19
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Perfect taste. Great service. Very accommodating and friendly staff. Overall, a very pleasant experience. Would definitely recommend.
Aditya S Abhyankar . 2023-09-19
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Pizza was ok but a little bland ,ordered extra chicken glad I did because there were about 6 pieces on a large pizza. Do not order the dough bites because they use the papa johns special garlic dip ( it is far from special, probably the most disgusting thing to grace my lips )
Phillip Graham . 2023-09-16
MORE AT Google
Tasty pizzas !! Good price.. wayyyy better than most others ..
B Mo . 2023-08-31
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Good staff and very good quality of food and fast service
Nahro Akram . 2023-08-29
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Best service. I got my order just in 15 mins and food was really delicious
Anmol Dhonna . 2023-08-26
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Wr ordered twice tonight food is excellent x. UPDATE ordered again tonight 23.8.23 honestly is amazing well done guys xx
Kassie Foreman . 2023-08-23
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Everytime I’ve called up they’ve answered quickly taken my order correctly, offered discounts when applicable, made the food quickly and most importantly the food is great.
Eeff aann . 2023-08-22
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Fantastic delivery service as always a top quality pizza and sides
Graeme Futers . 2023-08-20
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Really nice pizzas and good customer service
Reckless 4 Thinking . 2023-08-19
MORE AT Google
Great food, great service will return & reccomend to others.
Natasha Stanley . 2023-08-19
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Efficient and friendly service. Food tasty too.
Tim Mensley . 2023-08-13
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Was not very warm when it arrived and just wasn’t nowt special for the price was very disappointed and the pizza base was hard to eat as it was cold by the time I had a few slices will not be ordering a from here again which is a shame as I haven’t had one in years and last time I had this was amazing at a caravan park
Carl . 2023-08-11
MORE AT Just Eat
Best pizza I have ever had. Staff is very friendly and the food was very tasty.
Munib Karim . 2023-08-07
MORE AT Google
Pepperoni was a little crispy but other than that the pizza was very nice.
Aaron . 2023-08-07
MORE AT Just Eat
Absolutely fantastic place. Looks like the most modern pizza place inside and out. But keeps up with its looks as it does with its food. 10/10
Marwan Rahman . 2023-08-04
MORE AT Google
Best pizza in South Shields 😋....I loved the service.
John Coates . 2023-08-04
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Fast deliver, pizzas are always hot and well made. Would recommend!
Andy Richardson-Young . 2023-08-02
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Very tasty, will be ordering again.
william . 2023-07-28
MORE AT Just Eat
The food was delicious. Really enjoyed the pizza. Very much recommend this restaurant.
Nicholas . 2023-07-25
MORE AT Just Eat
Great value pizza. Always made quickly and always hot. Very friendly staff.
Keith Gordon . 2023-05-26
MORE AT Google
Never order again for this place said no onions or peppers on the pizza came with them all over the pizza phone to let them no and they didn't care not there problem ring head office
nathan jolly . 2023-05-21
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Been buying from papa johns in sunderland for years never had an issue , first and last time from south shield , ignorant staff and well under par pizza ...if you live in shields the drive through to fulwell is well worth it .....will not be returning to sputh shields branch.
Chris . 2023-05-07
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When our order arrived, the food was warm (just!) but definitely not hot. I just think that if I’m paying around £18 for a small version of a papa Jon’s pizza, it should be at least hot?! I ordered two pizzas and one portion of the potato tots covered with cheese. Everything was cold and the cheese on the tots had cooled down and reformed into one lump! Such a shame, as I was really looking forward to this order, & the fact I only live 1/4 of a mile away, was just expecting better. Kids were ‘starving’ so just got on with it. Won’t be doing that again!
Dain . 2023-05-04
MORE AT Just Eat
Fast delivery with the delivery driver being very nice. No complaints to be made.
Bianca Bergamin . 2023-05-02
MORE AT Google
Very quick delivery and pizzas are so nice... would say better than domino's.... although both very fresh ingredients... Will deffo order again.
Dean . 2023-04-11
MORE AT Just Eat
Good place. Good pizzas. I suggest Double Pepperoni with extra top cheese! Wow!
Fernando Gallotta de Meira Lins .•. . 2023-04-08
MORE AT Google
Best pizza I have ever had. I have received my food in time. Taste of pizza is too good. I am giving 10 out of 10 rating 😍😍😍
Shiva Yadav . 2023-03-29
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The pizzas were great. Great deals on collection and delivery. Hospitality was great good staff and friendly. Can’t wait to come back 10/10
i . 2023-03-29
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Brilliant pizzas they have really good deals on collections such as you can get a large pizza for half price almost or two pizzas for the price of one
V_ vlogs . 2023-03-29
MORE AT Google
Great service. Ordered online. Was here in 15 mins, nice and hot and even had Gluten free options for the base. Also a quick call after to check all ok. Amazing!
PaulB187 . 2023-03-17
MORE AT Google
Ordered a few times now never had any issues, quick delivery food always hot and get some great deals on the app
Alex Boyack . 2023-03-12
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Great pizza, fast delivery and nice staff. So refreshing that there are actually vegan options too! Have ordered a couple of times and been in to pick up too and have nothing bad to say - thanks guys.
Danielle . 2023-03-12
MORE AT Just Eat
Again early not sure how long but food as always amazing so happy days 🙂
Ashleigh . 2023-03-08
MORE AT Just Eat
Great Pizzas! Really nice dough. Tastes like better quality cheese than others. The thin crust is perfect. Haven't had any problems with ordering or delivery. This is now my go to for pizza.
Adrian Craig . 2023-02-28
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Ordered around 5 times now, nice pizza everytime
Lenny . 2023-02-26
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Never even showed up took 55 pound out my bank for trouble then said they where closed when tried ringing
David . 2023-02-18
MORE AT Just Eat
Brilliant pizzas they have really good deals on collections such as you can get a large pizza for half price almost or two pizzas for the price of one
NIADMANURI ANKARAJU . 2023-02-01
MORE AT Google
Food was alright, had to warm it up in the microwave for it to be decent. Pizza toppings werent distributed properly, so some slices had everything some had only sweetcorn. Took almost 2 hours to arrive. Phone operator didn't understand order until repeated for the second time. Won't be ordering from here again. Sticking to my usual.
Juggy . 2023-01-28
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Shocking service. Took ages getting through on the phone. Very poor telephone order skills, staff couldn't hear me or understand me. Very noisy in background, staff talking so loud in the background...phone operator cant hear! Repeats everything wrong several times. Can't pay cash at the door, need to pay over the phone using card. App prices different to leaflet price. Told 45 min delivery... well over an hour. I rang for an update... "its on the way". Obviously not. Will stick to my usual, not trying this again.
Pritam Singh . 2023-01-28
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Ordered 3 pizza’s and one side at 18.30 went to collect, stood in the shop for 45 mins and then got home and the order was wrong! Currently been waiting on the phone for over an hour and no one’s picking up!!!AWFUL!!
Paul Meade . 2023-01-28
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Service very słów ordered pizza and waited an hour bare in mind i live less than half a mile ordered for delivery. Don't try calling because they won't pick up. Don't recommend unless for collection
woj and more . 2023-01-27
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I don’t normally like writing a negative review but I feel I must on this occasion. On arrival we found out there was no ice cream, which was a disappointment to our granddaughter. Still could have ordered in blocks of ice cream. Darren was very welcoming, he booked the table that we asked for which was great. However the venue was stifling hot, many customers complaining. Chef was lovely, happy and cheerful, great with the children. However I must say the food was a huge disappointment, dried and very sparse. No broccoli, parsnips, sprouts as I was expecting. Was informed that these are only on at a weekend !! And it’s cheap enough !! Pasta very dried, food all over the front of the unit, which I wiped away. Ladies toilets were filthy. If it hadn’t of been for our grandchild we wouldn’t have bothered. Now this child loves her food. Even she said she didn’t like her food, (we made no comment about ours around her). Toby if you want customer’s to be happy with what you are producing you need to be doing better. Just look at your competition along the road !!! Will we be back, unfortunately not for food.