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3.1

Based on 111 opinions finded in 3 websites

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Nº 498 in 531 in Teignbridge

CUSTOMERS TALK ABOUT DISHES WITH..cheesechickencookedpizza

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2 hour delivery, food was cold when It arrived. None of the extra dips I ordered. Chicken thigh bites under the coating were grey. Customer service wasn't great, just rude. Gone down hill in the last 6 months.

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Jay Foster . 2025-04-20

MORE AT Google

Walked into the place and asked for 2 £8 small pizzas. We got charged £22 for some strange reason and still got small pizzas. These pizzas were tiny and the service was rude when we asked for a reason for the extra price. No apology or refund was issued. 100% not going back was very rude and over priced.

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shrimpy e . 2025-04-18

MORE AT Google

Very poor, waited nearly two hours for our delivery to be given a pizza with barely any topping and was as dry as sawdust, wrong order with the peri peri chicken and the whole delivery was barely lukewarm, won't be returning.

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Philip King . 2025-04-18

MORE AT Google

Delivery was late, food was cold and horrible

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Paige . 2025-04-08

MORE AT Just Eat

Order was delivered 45 minutes after the estimated delivery time. Paid for 2x dips that we did not receive

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Greg . 2025-04-06

MORE AT Just Eat

food was late and cold wanted refund but they confused

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bethany . 2025-03-28

MORE AT Just Eat

my pizza took over an hour to arrive then when it did finally It was awful the worse pizza restaurant and worse pizza I've ever had will never order from here again

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Shaun . 2025-03-20

MORE AT Just Eat

Very nice small pizza, cheese, tomato &two toppings for £4•99. Bargain

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Roger Stacey . 2025-03-19

MORE AT Google

did not get delivered to the correct address.

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Rebecca . 2025-03-18

MORE AT Just Eat

Expected delivery time was 8:10-8:30 it arrived at 9:05

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Polly . 2025-03-01

MORE AT Just Eat

It was an 1:5 hrs late, and arrived cold.

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Jacquie . 2025-02-22

MORE AT Just Eat

wrong food never ordered vegan pepperoni. 44 quid wasted not happy never using again

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Janice . 2025-02-08

MORE AT Just Eat

Nearly 2 hours from ordering to delivering is pretty shocking. Pizza was okay.

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Grant . 2025-01-31

MORE AT Just Eat

Did not arrive at all! Called and was told food would be here shortly as was just coming out of the oven, but never arrived

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Arthur . 2025-01-31

MORE AT Just Eat

My order never arrived. The restaurant has lied over and over again. After following Just Eats instructions,

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Lucy . 2025-01-31

MORE AT Just Eat

Don’t bother ordering from here shocking service. Unable to get through on the phone order over an hour late.

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Charlotte . 2025-01-31

MORE AT Just Eat

it came 3 hours late and stone cold

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Oliver . 2025-01-31

MORE AT Just Eat

I could have got a better pizza from a Lidls frozen one ! The whole order was shocking ! Never again will I order from papa johns In newton abbot

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Thomas . 2025-01-23

MORE AT Just Eat

Order came nearly 2 hours later could not wait as had to go out so I never received my food

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User . 2025-01-18

MORE AT Just Eat

I've been waiting almost 2 hours for an order that is only located 15 mins away. The person at Papa Johns was also useless in terms of updating me, they didn't know when the food would arrive and was absolutely no help

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Nathan . 2025-01-17

MORE AT Just Eat

We walked in off the street looking for a pizza. Unfortunately, the customer service was poor. The young lady wasn’t helpful and barely made eye contact. So, we decided to go to Domino’s and ordered instead. Considering it was our first time in Papa John’s, I think it’s safe to say we won’t be back. Domino’s was far superior, which is saying something!

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Jack Carey . 2025-01-12

MORE AT Google

Took 2hrs for order to arrive, then when it did eventually turn up, it was incorrect, cold, undercooked...

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Connor Chandler . 2025-01-10

MORE AT Google

Food was ok, the delivery guy apologised for the delay but seems to have been a very common experience. I wish I had read the reviews before ordering. But meant we knew to put the oven on for if /when the pizzas arrived. When I rang, they apologised which is fine but the order had been marked as delivered and the pizzas weren’t even in the oven yet. Not updating “just eat” appropriately is at worst frustrating but luckily they answered the phone when we rang and the food arrived. I would avoid.

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Allie . 2025-01-03

MORE AT Just Eat

I ordered my delivery and not only was the delivery about more than 1 hour late, they forgot one of the dips I payed for and when I tried to get some money back for being more late the said I wouldn’t be getting any money back

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Ryan . 2025-01-02

MORE AT Just Eat

Gave me wrong size of drink, paid for 1.5l and got only 500ml. Not enough for my family!

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Hayden . 2024-12-27

MORE AT Just Eat

As not been delivered yet I will ring you tomorrow morning when you open Dont take the Micky You have already took the money out my bank i have not had it

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Andy . 2024-12-21

MORE AT Just Eat

pizza did not even turn up at all, ordered at 9.15pm, it's now 11.30pm, not even a call or a txt from them to explain. avoid buying from these idiots at all costs

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Paul . 2024-12-21

MORE AT Just Eat

Due 7.30 to 8 arrived at 9.30 and missing an item

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Alison . 2024-12-20

MORE AT Just Eat

Food did not arrive at time stated, called the restaurant- could not tell me when it would arrive. Driver had 2 trips still to do, could be another hour. No notification that this was the case, had to call. Went to collect it. No offer of any form of compensation. Food was not pleasant. Tiny overpriced sides, greasy pizzas. Our first and last order from Papa Johns!

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Barbara . 2024-12-11

MORE AT Just Eat

Disappointed, two hours for delivery, still not here after £50 order. Sent text, no reply, two calls. Told on way. It’s 2 miles away. I understand businesses are busy but 2 hours doesn’t seem reasonable.

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Craig . 2024-12-07

MORE AT Just Eat

TWO HOURS, TWO HOURS OT TOOK TO GET HEFE, WASTE OF TIME

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Graeme . 2024-12-06

MORE AT Just Eat

Veggie pizza was good. Service same as before mediocre.

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Lee Martin . 2024-12-04

MORE AT Google

2 hours later than the estimated delivery time and stone cold

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David . 2024-11-29

MORE AT Just Eat

Made our order at 5:55, then we called them at 6:15 and they said it was being cooked/ made. Then we received a call saying things we ordered online wasn’t available. They said we had to leave an email to receive it back but offered us something different! By this time it had been 40 mins, we called again at 7:15 and was told they were waiting for an uber driver! As expected the food came colder than my ice cream which was warm and it all arrived at 8:45, what a joke I should of read the reviews, how can you offer delivery service with no wheels!!! First and very last time, will be trying to get a refund !

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Natalie Taylor . 2024-11-27

MORE AT Google

2 hour wait for pizza that arrived over done and without dip.

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Matt Fisher . 2024-11-24

MORE AT Google

2 hours later than the already 1 hour delivery time, I ended up driving to collect it. Embarrassing for our guests, had to feed kids before it arrived as ended up collecting at 9.30pm after bedtime, 1 delivery driver working but was not told this when we ordered so just kept hanging on hopefully and getting told another hour another hour it’s in process.. avoid avoid avoid

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Ryan . 2024-11-15

MORE AT Just Eat

Late hours at the end wrong order . they give me replacement that cost less plus not something I would eat this is second time they messed up other time I find out my food would not come but money was taken

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Eryk Jakubiak . 2024-11-10

MORE AT Google

Food is good. But don’t order delivery at peak times. 2 hours later than given delivery time to arrive on a Friday evening. Ordered 7pm. 7:45 estimated delivery. Actually arrived after 10pm.

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Natalie . 2024-11-10

MORE AT Just Eat

Waited for 2.5 hours, no food arrived. At all. Ever. Been trying to call for 30 minutes.

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Abbie . 2024-11-08

MORE AT Just Eat

Took so long to get food as only one poor staff member to cover everything on a “Tuesday offer” night, so poor.

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Duane Breslan . 2024-11-04

MORE AT Google

Store staff here are really nice and helpful, as are their own delivery drivers. They're unfortunately let down by using Uber drivers, who accept the order, take it, then change their mind. It took two hours to get our food. Food was exactly as expected.

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Suzi . 2024-11-03

MORE AT Google

order was due at 645-7. call from restaurant at 735pm to say no fries. asked them to just take off order. order then not delivered until almost 830. driver got lost in park, which is fair enough but I pinned it and gave full description as best I could. woke up after requesting refund and denied but still charged for fries that were out of stock. really shocking service. pizza was good but tater tors were very under cooked. disappointed as papa johns is usually the best

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Amanda . 2024-10-28

MORE AT Just Eat

No notification to say it’s on its way. Arrived late. No tango bottle I paid for. Supposed to come with garlic and herb dip each pizza and it came with tomato. Food was barely warm. Normally a good feast from here but very disappointed tonight

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Hannah . 2024-10-20

MORE AT Just Eat

Many items we ordered weren’t in stock then when we asked for certain replacements they got them wrong

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Daniel . 2024-10-08

MORE AT Just Eat

First time ordering with Papa John's and would never do again. The food was over an hour late, when asked where it was they said it was with the driver. I then received a call 20 mins later from them to double check part of the order - so it hadn't left and they lied.

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Tania . 2024-10-06

MORE AT Just Eat

Surprisingly good, it was a bit late but the food was warmer than I expected, I called the restaurant and they sorted everything.

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Marbella . 2024-10-05

MORE AT Just Eat

Had a call after it was already scheduled to be delivered to say they were out of stock of some things we ordered. After amending the order it was then 1hr 20mins late to deliver barely warm, soggy, unappealing food that looked as though it had sat around for hours. Awful.

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Jordan . 2024-09-29

MORE AT Just Eat

Some of food was undercooked. Potatoe tots soggy Chicken poppers was not cooked for long enough chicken wings drowned in sauce.

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andy . 2024-09-29

MORE AT Just Eat

only when I called did I get an update that it was still in the oven half an hour after it had apparently been delivered. food arrived hot thankfully. understandable that the takeaway was extremely busy but an update would have been appreciated or even closed the orders if you can't handle it. The staff are very friendly and doing they're best.

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Kate . 2024-09-29

MORE AT Just Eat

food never delivered but said it has been. rang restaurant but it’s closed.

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ellie . 2024-09-28

MORE AT Just Eat

Ordered at 15:54 with an expected time of 16:20-16:45, it came at 17.10 and cold, disappointing as it’s only 2 min walk away. The pizza was tasty but would have been nice hot. The cheese was hard. Had to warm it all up to get the cheese stringy.

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Clarkes . 2024-09-23

MORE AT Just Eat

Delivery driver needs to be sacked I want my money back

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Will . 2024-09-09

MORE AT Just Eat

It was very well! And still warm when arrived

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Kye . 2024-09-06

MORE AT Just Eat

food was lovely lovely lady driver never caught her name was sweet as pie xx

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George . 2024-09-03

MORE AT Just Eat

Ordered 2 hours ago and still haven't delivered even though it states delivered. Never had this problem with dominoes

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Scott Stenning . 2024-09-01

MORE AT Google

Had a busy night but when it came was fresh and tasty manager very pleasent about it.

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MR . 2024-08-30

MORE AT Just Eat

Terrible service and was told they only had XL and small pizzas...no large ones????. Staff have very bad attitudes and have absolutely no clue what they are doing. I would definitely not recommend ordering from here and if I could rate them a zero then I would.

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Dale Burrows . 2024-08-27

MORE AT Google

The food was hard to eat and low quality

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Ella . 2024-08-26

MORE AT Just Eat

DO NOT ORDER PAPA JOHNS ON HERE!!! I ordered as it said 25-40 minutes wait. We ordered at 6:30pm and our delivery did not turn up until 9:20pm!!!!!!!!!!! Absolutely awful, will not be ordering again

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Harriet . 2024-08-22

MORE AT Just Eat

I’m waiting for a refund for 17 days now, I had an order cancelled on 01August, we are in 17 and still I didn’t receive it. Iv spoke with 4 people from them, all said to me the same thing, don’t worry sir, I will resolve this and you will receive the refund in 3 days. Liars. Ridiculous and unacceptable.

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Ionut Guraliuc . 2024-08-17

MORE AT Google

Unfortunately wasn’t delivered even though app said it was and money went out of my account.

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Catriona . 2024-08-09

MORE AT Just Eat

Food never arrived, I received a phonecall to say tbe delivery driver had broken down, which is nobody's fault, these things happen. What's frustrating is that the restaurant could not cancel my order because their higher ups don't allow it, they would get in trouble for cancelling. So now I'm having to wait to cancel it via JUSTEAT, and have to wait days for refund. VERY poor first impression with this place.

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Vicky . 2024-08-08

MORE AT Just Eat

This is the second time Thai has happened now… ordered at around 5pm for 6:30 delivery. I contacted them to be told it was stuck in heavy traffic… it’s a 19 minute drive and on checking maps no red/orange areas en route for traffic/accidents. At 7:30pm so an hour late I honed the restaurant to be told that it had only left 15 minutes prior. The food arrived cold. It’s really not good enough. The staff clearly need more/better training.

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Aaron . 2024-08-02

MORE AT Just Eat

Over 2 hours late its insane called up got no help whatsoever was ment to arrive at qauter to 10.

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Jack . 2024-08-01

MORE AT Just Eat

Lovely food, although pizza quite expensive for size. Really tasty and enjoyed what we all. Would buy again .

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Jeanette . 2024-07-24

MORE AT Just Eat

Like the rest of the reviews I’m afraid, food arrived over an hour late and was stone cold. Suspect they’ve bitten off more than they can chew with the delivery promise to Dawlish. Shame.

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Richard . 2024-07-17

MORE AT Just Eat

Waited an hour and then the app went from saying they have the order straight to enjoy your food. Sent a message to say food not arrived and got into bed thinking it’s not coming. Another half hour later it randomly arrived 🤦

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Rob . 2024-07-14

MORE AT Just Eat

Would be zero stars if I could.

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Matt Emmott . 2024-07-12

MORE AT Google

unfortunately the food was an hour late and all of it was cold when it arrived

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Beckie . 2024-07-12

MORE AT Just Eat

Took Over an hour for the delivery and when the pizza did arrive it was cold, This is not the first time it has happened.

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Michael Wreford . 2024-06-29

MORE AT Google

This did not arrive restaurant have confirmed

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Richard . 2024-06-21

MORE AT Just Eat

I placed the order at 3:20 for delivery at 4:35 for my partner when he came home from work as we had a quick turnaround. It got to 4:45 and heard nothing. I contacted the restaurant who sent a message to say it was on its way… it still hadn’t arrived by 5:15 so i requested a refund, which the restaurant refused, saying that the delivery driver was stuck in heavy traffic. The delivery driver arrived on a motor bike… so clearly they’d just forgotten my order! The boxes were damp, damaged, squished

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Aaron . 2024-06-14

MORE AT Just Eat

had a call at 20:25 to say an item ordered was unavailable, no option for refund, said to just put something else instead. Told order was just coming out the oven and would be with us in about half an hour. I called back as for still hadn't arrived 50mins later, was told it was on the way. It arrived half an hour later cold and barely edible. Clearly taking more orders than capable of delivering. Feel sorry for the staff as they were polite but clearly working in impossible conditions.

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adele . 2024-06-12

MORE AT Just Eat

pizzas were awful, no pizza sauce or toppings hardly, truly awful, was not helped by fact it was cold by time got to us, so even worse

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Tina . 2024-06-07

MORE AT Just Eat

got a notification my food had been delivered rang the restaurant to be told it was leaving in 10 minutes arrived 45+ minutes late, cold and soggy. complete waste of money

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Luke . 2024-05-26

MORE AT Just Eat

A huge thank you to Megan and the team for helping some of our Year 6 children celebrate completing their tests in style with discounted, delicious pizza. Made the mistake of contacting Domino’s, and after promising similar, their area manager decided to pull the plug and disappoint the children a few days before. Up stepped Megan and her team to save the day. Thank you!

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S Asmith . 2024-05-23

MORE AT Google

I ordered and they lied that my order's been delivered. So I called them and they said "oh, your pizza is in the oven". Then explained what the problem is and asked for a full refund. And then they pretended they don't understand what I'm saying and hung up the phone. Management and employees are absolutely ridiculous. I've never had problems with other Papa John's shops just this one (Newton Abbot)...

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Zhivomir Vangelov . 2024-05-08

MORE AT Google

Never actually received the food but still been charged for it.

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Jessica . 2024-05-06

MORE AT Just Eat

No one in store. 10+ minutes after order for collection was placed they cancelled, literally watched them cancel it while I was in the store despite no one being there prior to this

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jrg 965 . 2024-04-21

MORE AT Google

Over half an hour late. Pizza cold and missing toppings. Delivery driver miserable.

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Tamsin . 2024-04-14

MORE AT Just Eat

One item missing, one item was completely wrong and they gave us the wrong sauces

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Greta . 2024-04-09

MORE AT Just Eat

Absolutely great experience. The team here worked with brilliant customer service and the pizza was (pardon my language) F’ing brilliant

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Flynn Edwards . 2024-04-01

MORE AT Google

this order fine. Subsequent orders - was informed that delivery was on route. Turns out they were lying, order was not on way and had a notice from just eat to say 'order cancelled' not very good service at all. Would definitely go elsewhere for food, do not rely on papa John's at all.

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Amanda . 2024-04-01

MORE AT Just Eat

Pizza was so late it was not even funny. Rung up the store and they put the phone down. Do not order from here. The service is beyond poor.

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Paul . 2024-04-01

MORE AT Just Eat

Order was an hour late and freezing cold, Iv tried to call them and been on hold for 1 hour and 10 minutes so far. Very disappointed. Do not waste your money here. Appalling service.

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Amy Marks . 2024-03-30

MORE AT Google

Was worried when reading some of the other reviews, but food came on time, everything was delivered and all tasted great.

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Lauren . 2024-03-30

MORE AT Just Eat

Over an hour late and nothing from just eat to say part refund or that and the food is stone cold

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Ben . 2024-03-28

MORE AT Just Eat

My food hasn’t even arrived and will not arrive. I was told the driver couldn’t find my address and called multiple times, no miss calls. I wouldn’t order from this place unless you’re in the same town, but judging by other reviews, I wouldn’t order at all.

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Tyler . 2024-03-28

MORE AT Just Eat

I was shocked. Newton to dawlish warren and the food was hot.

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Chris . 2024-03-24

MORE AT Just Eat

Food was late, and also stupidly wrong…I ordered a chicken combo box and instead got given the fried potato things….how?! 😂😂 jokers

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Lewis . 2024-03-19

MORE AT Just Eat

Late, food arrived cold due to the ice cream being placed in the hot bag with the pizzas. So pizzas were soggy and ruined and ice cream was melted. Requested a refund from Just Eat who said that as the food was edible the refund would not be granted. Utterly ridiculous.

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Jacob . 2024-03-16

MORE AT Just Eat

I visited last night (a Saturday) to pick up a couple of large pizzas I'd ordered online for collection. Was astonished to find only one employee churning out all of the food. She was doing a sterling job, despite obviously having a mountain of orders to deal with, both from online and walk-ins. Food was great, as usual.

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Rob K . 2024-03-10

MORE AT Google

order was over 2.5 hrs late, food was cold and just not worth the wait or money. I’m not picky, especially when i’m hanging to this degree, but it was literally dripping in an ungodly amount of oil, potato things were half cooked n soggy, literally couldn’t even say one good thing about this place 😁

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kathryn . 2024-03-09

MORE AT Just Eat

We waited for nearly two hours for our delivery and nothing arrived. We contacted Papa Johns to find out our delivery status. No apology for the delay, just asked if we could collect our order or we would have to wait another half an hour. The food finally turned up after waiting for almost three hours. The pizza was cold and tasteless. Very disappointed.

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Mary Woodcock . 2024-03-09

MORE AT Google

Over an hour late. You can't get through to the company on the phone. They delivered after everyone was asleep, because they were an hour late. Food was stone cold. Absolute joke.

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Jonny . 2024-03-07

MORE AT Just Eat

The most useless take away ever. I ordered through Just Eat, they accepted my order. 1 hour later. No pizza. No answer on the phone. Order says delivered. Absolute joke.

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Jonny Rae . 2024-03-07

MORE AT Google

Food is as you'd expect from a fast food restaurant, above average but nothing to write home about. Service not as you'd expect though, below average, staff are nice enough but don't seem to care whatsoever & have missed items off an order several times. All in all slightly underwhelming and frustrating as I do like to take away from here for convenience sometimes.

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Adam Flaherty . 2024-03-05

MORE AT Google

My cauliflower wings box had potato tots in it instead which was quite disappointing and it was really late. Delivery lady was really pleasant though

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Eliott . 2024-03-04

MORE AT Just Eat

Can't really complain. Used it twice, both times the pizzas were decent. Friendly enough.

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Simon Francis . 2024-03-04

MORE AT Google

Order was over two hours late missing items and nothing was done about it whatsoever absolutely appalling.

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Charlie . 2024-03-04

MORE AT Just Eat

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