Based on 5 opinions finded in 1 websites
Opinions
From ordering on the phone other evening to Barney delivering my order...excellent customer service. Barney was most pleasant, very polite, most helpful, so nice to meet a real Gentleman. Delivery was in good time, my order was fresh, hot and absolutely delicious. Thank you very much.
Tina Davis . 2024-07-12
MORE AT TripAdvisor
We trawled through all the pizzerias in Wokingham when we first arrived and then found Papa John's. They deliver usually well within the 30 minute time slot and the delivery people are always smiling! The pizzas are very good indeed, we often have one on a Saturday.
Petra J . 2022-10-22
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Ordered a pizza and an hour and 20 min not even made yet on their tracker. Ring to say I don’t need it and they said they can’t give refund. If they didn’t even make it yet why. Like I said hour and 20 min and not even prepared it
Gorgejimmy . 2021-06-18
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I placed an order for Papa John’s via the Deliveroo app, which I’ve used for other restaurants/takeaways in the past. The delivery ETA suggested a 40 minute wait which was fine as I had seen Dominos were closed which was acceptable. 65 minutes after I had placed my order, I chased Deliveroo for my order as it was 25 minutes over the ETA given which they tried to call Papa Johns. I waited a further 20 minutes as my order has still not arrived and was told my delivery had arrived. This did NOT happen. I chased Deliveroo who tried to locate my order but were told by Papa John’s that they did not recognise the order number. This is shocking service from Papa Johns Wokingham. They did NOT deliver this order to my house as my outside light was on and door was slightly open. No call was made to my number, no message to suggest they couldn’t deliver but to say they had delivered or could not recognise the order number is a shambles. Shame on you!
Gordon B . 2021-01-08
MORE AT TripAdvisor
I was a bit hesitant about ordering home delivery pizzas but found the staff very pleasant and friendly and able to answer my questions about allergens. The pizzas were delivered on time and were hot and tasty. Their offers make for very good value - will use again
TAuser10022019 . 2019-09-03
MORE AT TripAdvisor
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267 Opinions
Have been many times, food usually very good. Waitress Kaya was lovely - friendly & helpful. Only down side the 'wine offer' we were using did not include my preferred dry rose so we had a dry white instead.
4 Opinions
The most delicious breakfast wrap that I have ever had! I have also had the mushroom burger on a previous vist and it was really lovely.
9 Opinions
Fab location on riverfront, sadly the weekend staff lack an understanding of customer service - I have never ever been told an item costs ' a quid' instead of a pound in the UK - dire and terrible. I know teenagers can be surly and short but please, do not put them in front of customers, if they cannot use grammar correctly. I have worked in customer service all my life and HAVE NEVER BEEN TOLD my drink costs 2 'quid', not even a please ! Maybe at a fairground or a market, but not in an establishment such as as this in a yachting marina ! First and last visit. Shame as I would have recommend this place.
36 Opinions
My wife and I saw an advert on our local community group saying this establishment was doing very good fish and chips for take away. On the group site people were saying this cost £7:50 each for fish&chips but you had to order in advance. My wife wife placed an order and on the other end of the phone it sounded like an old lady taking the order, she was very abrupt and wasn’t listening to what was being asked and just kept talking over what my wife was trying to ask. Anyway we eventually placed our order. When we arrived to pick it up my wife went into the side entrance and went to pay, the old lady was quite rude and said it was £8:50 each, when my wife said that on the local page it everyone was saying £7:50. She just brushed it off and said she didn’t know about that, my wife only had £15 in cash and as we had only ordered for 2 this is all she had. There were dogs running around the area as well not very hygienic. The price appears to change depending on who you are as my wife went back to the local group and the members are still saying they pay £7:50. First and last time using this pub takeaway the fish and chips were a small portion for the price.
240 Opinions
The admin at this Restaurant is not good and we were directed to an outdoor seating area which we were told we had booked - which we hadn't. We were told that if we wanted to eat inside we would need to leave within the hour. There were 11 of and we had pre ordered. We opted to stay outside and didn't get our food till an hour after we had sat down. The food however, was lovely and we were looked after well once we were there.