Papa John's in Peterborough

very pleased with this pizza second time now all the meats i highly recommended them

Stop putting yourself on just eat and extending the delivery time to the max so customers cancel xoxo

I ordered veg. Pizza before closing the store . My order delivery time is 3.10 to 3.30 . I was waiting so far . Store was closed so I wasn’t able to contact the store . I was hungry and didn’t got my order. Now I will never order from here.

Say they deliver in the delivery apps. Cancel and say they don’t. Don’t waste your time

Pizza is nice but all meat one didn't have much of the meats on it.

1st time on this site. Food was good. Thank you.

Quick delivery as always and food is always hot can always rely on papa johns

Placed an order to be contacted 15 minutes later to say there was going to be a delay because they don’t deliver to my area. First of all why accept the order if you don’t cover the area I live in, still waiting now at 10pm when I was told it would have been delivered at 9:45 this has now been over 2 hours for the delivery haven’t even got an apology for the inconvenience of this and a bit appalling when you are spending £50. Please take off just the app to save others having this issue

Had to chase 4 times, pizza tasted nice but was not hot, at best warm

very good taste. hot and fresh. very cheap deals and offers for collections.

La mejor pizza papa john. las mejores ofertas y muy barato para la recogida y entrega. caliente y sabroso. Estoy ordenando cada fin de semana aquí.

My favourite special garlic dip

excellent price, quality and service

So many issues claiming it wasn’t my food despite the code being correct

I called the store twice and they kept saying 15-20 minutes which it wasn’t.

Food arrived hot and was delicious. Excellent service from the delivery driver.

Perfect delivery good sense of humour

Never received food at all. Rang restaurant 21.20 and they said they had delivered. Was no knock and wasnt asked for delivery code. They said contact justeat

Took over 2 hours to have someone acknowledge a late order. Then got called saying it would be another hour and a half. Cancelled the order, thought it would be better to spend my money on food not just the thought of having it

No door knock dumped outside door.

Worst place I have ever seen to order from. I ordered delivery and they said it was delivered at 1:50pm. I waited till 2:10pm and called them saying I didn’t receive it. She asked me to wait a few more minutes because the delivery guy just picked it up. Yes I waited thinking they were a little late. 2:50pm still no delivery I called them again. same lady she hung up on me right then I had to call back and she said it was delivered at 1:50pm there was nothing they could do because it was delivered to the delivery guy, she had no phone number or way to contact the guy, she gave me a number that couldnt be called just to hang up. of course i lost money, no meal delivered and it affects your psyche. I know they will comment below giving you a website to complain about it but that link also directs you to call the facility back and they will say the same thing

Atención al cliente absolutamente impactante. La comida llegó 2 horas tarde y piedra fría. La “dama” más grosera del teléfono. Ninguna oferta de compensación o reembolso solo insultos. ¡Sorprendente!

delivered to wrong address and then when we got it was cold

delivery rider couldn't be bothered to call and drove away, canceled my order, shop made more pizza and took to long to deliver again, shockingly bad

I've had Papa John's in so many locations in the UK and US ,this place is by far the worst I've had and Papa John's for me is usually consitant. I ordered the meat feast and got no meat what so ever . It was cold . The driver did not have any idea where I was even tho it is easy to find, have they ever heard of GPS? Worst papa johns ever , avoid at all cost

Delivery was on time but the pizza didn’t have enough meat, it was very disappointing

My order was not delivered!!!!!

Surprisingly good. So much better than dominos. Closest I've had to an authentic Italian pizza in the UK.

wr ordered 6.32.pm.expected time of delivery extended upto 19.45 pm.its 20.10 pm.still not delivered.Though app telling- Enjoy your food!!!

In shop, cash no longer accepted, no sale. Staff were polite in explaining it was a management decision, but as this is a franchise chain its unclear whether thats head office or store manager level? EDIT: CASH NOW ACCEPTED AGAIN. They lost too much business, lol. Cash is king.

delivery driver was courteous and an altogether very pleasant chap.

I don’t receive my order because it was delivered to the wrong address

Otra gran pizza de Papa Johns Lincoln Road. The Thin Crust es la mejor pizza en Peterborough, servicio rápido y con una sonrisa!

Ordered my first Papa Johns on Friday. The man and the lady were so lovely to me, helped me with the orders and offers. The pizzas were very nice perfectly baked. Thank you again for your help ❤️

They delivered a cold pizza to me because the driver went to the wrong address. The driver was very rude. When I called them to say the pizza was cold, they suggested that I heat it up in the microwave today and they would give me a large pizza for free tomorrow when I came to pick it up.Avoid this place!!!!

Wrong drink sent, 500ml instead of 1.25L. And chunk of plastic in the Jalapeño Poppers, threw them away in case any others were contaminated.

the pizza itself was great even when lukewarm, unfortunately it was over an hour late but the man on the phone patiently explained they only have one driver , ended up getting a second pizza for free and garlic bread so all good in my eyes

Pizza was cold and didn’t hardly have any toppings, won’t be ordering again from here

Food was late luke warm and toppings well what toppings rang up to find out where my food was and met with a very rude it's on the way only ok bit was the delivery driver. Won't be ordering from here again

Still not arrived yet it says delivered - 2 hours late

ordered form here on uber tonight. placed the order at 6:57pm. was supposed to turn up at 7:40pm latest. however this did not happen. ended up calling the shop twice at 8pm and 8:30pm and ended up cancelling the order when it got to 9pm and still had not turned up. also did not get a refund for this.

My experience with this takeaway is horrible this is the second time this happened to me really late order and the food comes late

Lovely fresh food, kept updated about the order - would definitely order again! ☺️

Really poor experience. Called them to be told 15 mins, then 30 mins later still no food. When it finally arrived, it wasn’t hot but just warm and the driver didn’t really have a care in the world. I won’t be rushing back!

Delivery time went from 25 minutes to over an hour and still hadn’t been delivered took a further 20 minutes before it arrived. The food was lukewarm when it arrived and the food was poorly topped.

now the best location since they have fixed the undercooking & cutting issues (and stanground has adopted them)

2 pizzas £35 measly tiny bits of chicken and steak on pizza. Ripping hard working people off. Had better aldi frozen pizzas than this. Disgusting should be ashamed never again I'm getting it from here. Avoid if you don't want to get ripped off

Pre booked for kids tea, an hour and a half (should’ve been enough time). When delivery time arrived just eat app came up with enjoy your food. Half an hour later it finally arrived.

Food was all cold ordered at 8pm arrived at 9.30pm really poor quality

Food was rueinded complained to just eat no acnoledgment at all…..:never again

Expensive but delicious. Thanks v much

amazing food, just took about 2 hours to come from when i ordered

We had to collect but got a free cookie !

4 hours since I placed my order and it still haven’t arrived. No one answering phone, JustEat is not responding as well. DO NOT ORDER HERE.

Cold food,late delivery over 1 hour,never more not ordering from this point!!!!!!

Really fast service and friendly staff when we arrived to collect our food

Promo delivery still hot and tasty

Ordered a pizza at 21:09 and was provided an estimated delivery time of 21:50 . Before this time the app stated that the pizza had been delivered when it hadn’t . 1st call to restaurant who confirm it’s being prepared . Delivery time changed to 22:20 and still no pizza and another call. Pizza finally shows at 22:52. No apologies when calling . By the time it arrived we had eaten other food and most of the pizza then went in the bin. No money refunded . Never again papa Johns

Took money and never delivered!!

my order has not arrived and this is the second time it’s happened

Was okay, the cinnamon dessert was over cooked and the chicken bites were a bit undercooked but okay

Food was 15 minutes late and came cold, had to warm up the pizza myself. delivery driver was polite and kind but the only good thing was the ice cream was cold which it should be.

very nice pizza and good experience. more cheap and good deals 😊😊

Amazing place to have top quality pizza 🍕 Loved the service

Love that we have a proper pizza place that delivers to us the food was great and we all loved it. Defo will be using again.

Yummiest pizza i have ever had.. staff is very friendly.. overall great experience definitely will come come !! highly recommended

I recently visited John's Pizza and had a fantastic experience. The restaurant had a welcoming atmosphere, and the staff were friendly and attentive. The menu had a wide variety of options, and I decided to try their signature pan pizza. The pizza was delicious! The crust was perfectly crispy on the outside and soft on the inside, and the toppings were fresh and flavorful. I also tried their garlic breadsticks, which were a great accompaniment to the pizza. Overall, I highly recommend John's Pizza for anyone looking for a great dining experience. The food, service, and atmosphere were all top-notch, and I will definitely be returning soon.

It shows delivery but I have not received my order

Ordered and paid over two hours ago and still waiting for our food! rang twice with no apology and person on the phone just kept delaying the delivery. Not impressed at all!!!!!

i don’t get my food was waiting over an hour nothing turned up

All could taste is dough 3 xl pizza. All no taste but dough. Thick deep pizza which wasn't ordered deep pan. So little basic topping cheese Tom ect. Was like eating oven cooked cheap bread. Didn't ring to complain as took hour to get here. Never again gone down hill. Cheaper and 10x better places all around. Worse pizza in so long all 3 were terrible so not an odd one. All 6 of us in. Group were appalled by quality

3 xl pizzas ordered, not deep pan but all came so thick of dough with a finest line of topping. Barely any cheese Tom or topping ordered. Tasted like oven cooked old bread. 6 of us in group and 5 said would never order here again. We didn't complain as took hour to get here and it wasn't a freak as all pizzas was the same. Papa John used to be worth paying for. Now the worst pizza in Peterborough but one of the most expensive. 35quid 3 truly shocking pizzas. 2.5 star on trip adviser average. I can see why

Food arrived Luke warm, pizza, garlic bread with mozzarella were both dry and poor quality. Chicken bites were soggy. Both myself and kids had the squirts afterwards. That was last time from here for us.

Revised delivery time after order but did arrive as estimated. Good pizza

I placed an order for delivery in 12 Nov. They then called and said they were unable to deliver, so I cancelled the order. I was told to expect a refund in a few days. It’s now 2 December and I have yet to see the refund. I called the store on Lincoln Road they told me I had the wrong store. She gave me the number to the second location in Peterborough. They then asked for my zip code, also said I had the wrong store and hung up on me. I don’t think I’ll get my refund. It’s upsetting how bad their customer service was, their lack of knowledge on how to proceed with this issue and overall unhappy disgruntled employee. Do not expect anything more than mediocre food, incredibly bad service with a side of the possibility of getting robbed.

Food was lovely and hot and tasty

Awful. Picked up a pizza today at 1pm and it's meant to be meaty. Not alot of meat for a "meaty" pizza but more importantly why is the pizza not going yo the edge?? I can see alot of base that's not been filled with toppings. Shocking quality. This isn't the first time either, Ely was the same. Worst pizza iv ever had

They forgot an item but they quickly went back and got it for me so i call that an honest service.

Pizza came hot and it is so fresh!

It was a few mins late but it was Saturday night so only to be accepted. Food quality was superb and still red hot.

Very cold. Had to reheat in our oven

Awesome pizza mega discount 50% off 😃If you order for 30£ you pay 15£ well packed and high quality food.Delivery on time 👍 5star service.Recommend Papa Johns for everyone.

my food didn’t even come poor service

They have mixed my order. Instead of Giant Double Chocolate Brownie I have received different product.

The food took over an hour to be delivered

2 Hours Late? Have a word. Will never order again from this shambles.

So delicious. Nice customer service

Food didn't arrive till 20mins after it already said was delivered, why call something a philly cheese stake and have no meat in it as well? Pizza and brownie kinda pulled it back n at least was warm

Ordered 2 pizzas no-one answered the phone for an hour and a half and the pizza never turned up

Happy with the food, can't stop coming back for more good value for money and tastes good as well

Whoever owns this papa John's franchise is seriously ruining the brand's strong international reputation by hiring clueless and rude staff. I would never go back to this place. Its a real shame. It should be some of the best takeaway pizza in the city. Embarrassing. One time they served me cinnamon dessert made with a garlic bread. And sniggered down the phone when i complained.

Great service, extremely helpful. Food was hot and delicious.

We at machine mart have been in and out of this pizza wonderland for the last 2 or 3 weeks. This is easily the top 3 best pizza places in Peterborough. Always friendly staff and the food is perfect everytime.

My food was cold and the pizza was hard

Unfortunately as it was late pizza was cold

Absolutely disgusting service, ordered and paid for my food online, the shop is round the corner from my house, was on its way, an hour later still waiting for delivery, shop was no help, driver had the audacity to say "Enjoy" as she handed me a freezing cold pizza, complained to customer services, not heard anything back. Avoid Papa John's like the plague!

I made the order for a pizza through the app... It said the pizza will arrive within 30-40 minutes... I waited for an hour and half and still no pizza... Used the app to send a message to the shop but no response. So I called them and they said their driver was in traffic. This was a bit hard to believe because of the time of day I ordered it and it was hardly 10 min from my place.. they asked me to wait another 20 minutes which made me think that they had not yet even cooked the food... I waited another 40 minutes before the food arrived... So it was a total of more than 2 hour wait before I got my food .. ove ordered from places that are farther away and have gotten the food on time, if not earlier... Not ordering from them again...

Best pizza I ever had. The delivery guy was very friendly and came at sharp time. The pizza was enough hot to enjoy. Our whole family likes papa johns pizza in Peterborough.

Best pizza I've had in a long time, strongly recommend them, staff is only too ready to help you and pleasant to interact with

Another problematic place the person was not ready to give deal even it was on leaf let says need to go online and place order and the deal is only for online where as nowhere it was mentioned on the leaflet online deal and from same he was ready to give one deal but not another deal In the name of hygiene not at all it was the person who was making pizza didn't wore gloves and not cleaning hand after touching meat the people who eat vegetarian how can they eat when he use hands and don't wash or clean in-between need to wear gloves