GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
2.5

Based on 206 opinions finded in 3 websites

site_photo4

Nº 780 in 876 in Southampton

Nº 37 of 42 Pizza & Pasta in Southampton

CUSTOMERS TALK ABOUT DISHES WITH..hamcheesegarlicchickenpizzaburnt

comment_iconOpinions

Had the poos alll morning after and in the day time wouldn’t go back to this place

site_logo

jordan . 2024-09-21

MORE AT Just Eat

Incredible pizzas and a great sub-menu for sides! Personally loved the service provided by Amit - he's very kind, cooperative, and professional in his demeanour.

site_logo

Ashish Dwivedi . 2024-08-22

MORE AT Google

BBQ pizza was really good definitely getting again some time

site_logo

John . 2024-08-07

MORE AT Just Eat

Pizza was ok, the sides were awful. Garlic bread was like rock hard cardboard and cheese and bacon tatatots were shocking. The food this place rolls out and charged for is a disgrace!!!

site_logo

riche348 . 2024-07-20

MORE AT TripAdvisor

Always great food and they’re always open so perfect for late night snacks

site_logo

John . 2024-07-18

MORE AT Just Eat

The worst pizza I have ever eaten, cold, cheap ingredients and tasted like it was reheated. Never again

site_logo

Tim . 2024-07-05

MORE AT Just Eat

Didn’t have original Pepsi max.

site_logo

Charlie . 2024-07-02

MORE AT Just Eat

I paid extra for another topping but hardly had any on, the bases were pretty much burnt, which was the same as the crusts. Not alot of topping on any chosen ones. Will be complaining elsewhere! Can't seem to add photos!!

site_logo

Lindsay & Simon Cox . 2024-06-25

MORE AT Google

Will take your money, but won't deliver food, there is no excuses for this sort of nonsense, very very disappointed, another Southampton franchise being thrown in the gutter

site_logo

bob bourne . 2024-06-14

MORE AT Google

Shocking. Delivered over an hour late and must have left the restaurant an hour before getting here as it was stone cold and disgusting

site_logo

Jasmine . 2024-04-23

MORE AT Just Eat

Very good experience and customer service

site_logo

Will . 2024-04-21

MORE AT Google

They must have run out of mozzarella and used normal cheese, horrible and greasy, out ate half of it and it made me ill, avoid them

site_logo

Mado . 2024-04-20

MORE AT Google

Delivery guy was great food is disgusting, I should have eaten the box it was served in!

site_logo

Robert . 2024-04-02

MORE AT Just Eat

Broken "Quality Seal" on the pizza. Wasn't "double pepperoni" quantity of pepperoni on it despite it costing £25 for a single pizza. BBQ sauce on the wings tastes very strange but then again I'm American so might just be different than I'm used to at American Papa John's.

site_logo

Connor . 2024-03-12

MORE AT Just Eat

brownie wasn't cooked was basically still batter was so runny I had to cook it further in my own oven when it arrived as it was not ready to eat as it was prepared and served. couldn't even get it to slice

site_logo

Charlotte . 2024-03-10

MORE AT Just Eat

The food was so cold i want a refund it came and was like cardboard!

site_logo

Marni . 2024-03-03

MORE AT Just Eat

Generally alright for a takeaway pizza - crusts can be a little dry sometimes though. Toppings have always been fine! Delivery could do with some work - online progress marker is often wrong/very ahead, and when it's been out for delivery for 45 minutes with no gauge of how far it is can be very unnerving!

site_logo

George . 2024-02-07

MORE AT Google

Ordered the philly cheese steak pizza. It was good but I think they should have added a bit more beef. Piping hot when delivered and was on time.

site_logo

Ceri . 2024-02-03

MORE AT Just Eat

pizza was cool. it was late. there were hardly any toppings.

site_logo

shabazz . 2024-01-30

MORE AT Just Eat

If i could post pictures i would. Pizza sqaushed with plastic prongs pushed through the bottom of the box. Squashed potatoe tots. And over 40 minits late. Not happy, this store has never been so bad. Only positive the driver was polite.

site_logo

Bridie . 2024-01-26

MORE AT Just Eat

we have not received our order? 30min late?

site_logo

Kim . 2024-01-26

MORE AT Just Eat

I ordered a Philly Steak pizza, but there's so little beef that it's like eating a cheese pizza with bell pepper. 👎🏻👎🏻👎🏻

site_logo

Skye T . 2024-01-15

MORE AT TripAdvisor

Hot and delicious pizza as always!

site_logo

Jasmine . 2024-01-14

MORE AT Just Eat

Burnt food was not impressed with my first time ordering

site_logo

Carrie . 2023-12-22

MORE AT Just Eat

Great tasting food. Nice and hot on delivery. Delivery driver was very pleasant and polite. Would recommend

site_logo

Jodie . 2023-12-22

MORE AT Just Eat

Apart from taking 30 mins longer than expected, food was great and so far this has been the only place that can get the food to me still warm which is all I could ask for ☺️

site_logo

Toby . 2023-12-20

MORE AT Just Eat

A normal pizza place, fast food average staff. I would recommend other pizza places but pappa John's is probably cheaper.

site_logo

Philippa Wood . 2023-12-18

MORE AT Google

Never turned up , no phone call or e mail /text just took my £35 and never bothered to deliver it !

site_logo

Msrk . 2023-12-12

MORE AT Just Eat

Didn't arrive and hung on me when I asked of their location

site_logo

Ryan . 2023-11-24

MORE AT Just Eat

First time i used papa John's will definitely not be the last very tasty

site_logo

Paul . 2023-11-11

MORE AT Just Eat

Only ordered a few side orders but it was very tasty

site_logo

Gemma . 2023-11-07

MORE AT Just Eat

Pizza was piping hot! Delivery was on time

site_logo

Jasmine . 2023-10-28

MORE AT Just Eat

Some good pizza. Delivery took a little while, but wasn't too bad. Thanks!

site_logo

J . 2023-10-16

MORE AT Just Eat

It was 30 minutes late but dispute that it was hot and tasted great

site_logo

Jasmine . 2023-09-30

MORE AT Just Eat

The estimated delivery doesn’t not match the time it was delivered. The application stated the order was delivered when it was not. Called the restaurant three times and they kept saying his on his way and is 5 minutes away.

site_logo

Thandeka . 2023-07-28

MORE AT Just Eat

Best pizza and sides in Southampton, would rate it 5*, always arrives on time and piping hot, I don't use any other pizza delivery anymore! 🍕🍕🍕🍕🍕

site_logo

Annabelle . 2023-07-22

MORE AT Just Eat

25 minutes late food delivery. Some food items were overcooked

site_logo

Liam . 2023-07-09

MORE AT Just Eat

Just want to thank the drivers for running all the way out here twice. Very polite and lovely guys :)

site_logo

Bridie . 2023-06-27

MORE AT Just Eat

Best pizza ever! Food is hot on delivery and never late 😊🍕

site_logo

Annabelle . 2023-06-03

MORE AT Just Eat

Brilliant service food was good

site_logo

Stuart . 2023-06-03

MORE AT Just Eat

Paid fot xxl and its a large needs sorting it's ridiculous £34 for a large pizza and chicken

site_logo

Kieron . 2023-06-01

MORE AT Just Eat

Food was cold and the tatatots had next to no toppings

site_logo

brad . 2023-05-30

MORE AT Just Eat

Xxl pizza wasn’t as ordered, delivery took ages and both pizzas were cold. Very disappointing indeed.

site_logo

Kate . 2023-05-29

MORE AT Just Eat

Cold and had pep on it no reaob y

site_logo

Ashley . 2023-05-19

MORE AT Just Eat

The pizza was brilliant and very tasty as well. I will definitely go back again !!

site_logo

lamin camara . 2023-05-13

MORE AT Google

Unfortunately, on this occasion i felt let down by the Bacon and cheese tots - in total i counted 3 cut up small squares of bacon and cheese that covered a total of 3 tots.

site_logo

Steven . 2023-05-08

MORE AT Just Eat

Had message shortly. Rang up and have had to wait another 20 minutes. Not good enough. Was told we are busy. That isn't my fault and there was no update about late order when had notification driver was arriving

site_logo

Ben . 2023-05-07

MORE AT Just Eat

Papa John's , should rebrand papa w@nks, opened box and thought it was tesco value pizza, very disappointed not worth the money

site_logo

Anthony Habens . 2023-04-30

MORE AT Google

the just eat app has said we’ve got our food, nothing has come to my door & were waiting up for food

site_logo

Lauren . 2023-04-16

MORE AT Just Eat

Food quality no problem. But just too late. 30 minutes after the deadline on the thirty minute window they gave me for delivery. And I had to pay £4 extra for it regardless.

site_logo

Sam . 2023-04-14

MORE AT Just Eat

has not even turned up im not happy and want my money back

site_logo

Craig . 2023-04-14

MORE AT Just Eat

I still haven’t received my food

site_logo

Harley . 2023-04-10

MORE AT Just Eat

Delivery driver forgot part of my order, rang to rectify where the missing items were. Guy on the phone was nowhere near helpful, then I called again 45 minutes later to be told the driver is leaving, he goes to the wrong address, considering he has just recently delivered, I find that ludicrous. Absolutely horrendous from start to finish.

site_logo

Nathan . 2023-03-20

MORE AT Just Eat

I'm still waiting! In the rain!

site_logo

Joe . 2023-03-15

MORE AT Just Eat

I never received my food i want a refund asap

site_logo

Merina . 2023-03-12

MORE AT Just Eat

Poor service. Poor food. Pizza arrived 2 hours late, the drivers (yes two of them as it was in their way home from work) offered me a boost energy drink as they forgot our drinks. Pizza was cold and am 99% sure my friend got food poisoning from the pepperoni pizza.

site_logo

Kenny Cook . 2023-03-06

MORE AT Google

Called restaurant once went past delivery time they said it would be another 25 minutes... Its now been 40 and my food still isn't here.

site_logo

Charlotte . 2023-02-19

MORE AT Just Eat

Cold and the pizza was burnt underneath not the best pizza I have had from them

site_logo

Jacquie . 2023-02-12

MORE AT Just Eat

It’s was horrible we put an order in and it was 30 minutes late ! We then called the pizza place and they said it was outside but they didn’t knock the door ! They need to sort this out and the prices !!!

site_logo

Zoe . 2023-01-22

MORE AT Just Eat

One slice had been taken and driver had no change

site_logo

Paul . 2023-01-19

MORE AT Just Eat

Perfect as always!! Thank you . Lovely delivery driver also! Wish I could have tipped! Happy new year to you all

site_logo

Summer . 2023-01-01

MORE AT Just Eat

You seriously need to change your pizza boxes!! We ordered 2 XXL pizzas yesterday, and the chemical smell from the boxes was awful! It ruined the flavour of the pizzas. We will not be ordering again from your establishment!!

site_logo

Gilly Mills . 2022-12-29

MORE AT Google

Well over an hour late - food stone cold and inedible and half the order missing! Called the restaurant and they had no interest in making amends, just refunded the missing items! Half of my guests have to go without and to be honest, it’s that cold and disgusting that we won’t be eating it! A complete waste of money and extremely disappointed, never again!!!

site_logo

Claire . 2022-12-27

MORE AT Just Eat

Excellent service, great food 👍🏼

site_logo

Paul . 2022-12-18

MORE AT Just Eat

The restaurant forgot to give the whole order

site_logo

emilie . 2022-12-17

MORE AT Just Eat

Very pleased to be able to get a delivery in our location! Very friendly driver too!

site_logo

Hazel . 2022-12-16

MORE AT Just Eat

Not what you'd expect for £28 for 2 pizzas on a deal! Called to complain, first guy I spoke to was great. He said he'd replace the food now or next time. I said I'd do it next time as Papa John's was my go to, maybe it was just a 1 off. Next time I called to claim said pizzas I was told I wasn't aloud to claim now and it was a different manager. She wouldn't give me her name but she sounded young and of Indian accent (only way to describe her). Her customer service skills were awful. Ended up taking it further with the complaint.. no reply as of yet. So £28 down as it stands, hopefully il get a reply, who knows. Never again!

site_logo

Matthew Fielder-Taylor . 2022-12-13

MORE AT Google

Food arrived cold 1hr 45mins late had to call 3 times no updates at all

site_logo

Luke . 2022-12-11

MORE AT Just Eat

Couldn’t end up eating it as my lunch break was over and the potato tots and pizza was cold and would like a refund for the food please

site_logo

Joe . 2022-12-06

MORE AT Just Eat

Unfortunately on this occasion the delivery was late and arrived cold abd hard :-( 😞

site_logo

Steven . 2022-12-05

MORE AT Just Eat

Everything tasty but the delivery was later on 25-30 minutes.

site_logo

Kateryna . 2022-12-04

MORE AT Just Eat

Food turned up late and was cold

site_logo

Mark . 2022-12-03

MORE AT Just Eat

ordered pizza and sides never turned up

site_logo

Tazmin . 2022-12-03

MORE AT Just Eat

Late, and given the wrong icecream and drink. Ordered normal cookie dough and was given dairy free, ordered pepsi max and was given cherry pepsi max.

site_logo

Aleisha-Brooke . 2022-12-02

MORE AT Just Eat

Great food, great service and great delivery driver. Will definitely order again!

site_logo

Simon . 2022-11-29

MORE AT Just Eat

Food as always was bang on and the quality so high the late delivery was worth waiting for.

site_logo

Tina . 2022-11-28

MORE AT Just Eat

Delivery driver was lost. He thought Grosvenor house was Mountbatten House, so food was stone cold by the time I found him. He didn't even call me.

site_logo

Paul . 2022-11-24

MORE AT Just Eat

Still waiting for a refund. Awful service from just eat

site_logo

Alex . 2022-11-21

MORE AT Just Eat

Couldn’t give it less stars but would if I could. Over and hour late and no apology or recognition that food was cold- specifically the manager on duty argued they had done nothing wrong when food ordered at 21.30 still wasn’t here almost two hours later

site_logo

Sarah . 2022-11-15

MORE AT Just Eat

It's OK as long as it got to me. Thank you 😊

site_logo

Shirley . 2022-11-13

MORE AT Just Eat

ordered and then got told they were closed and weren’t delivering but i had already made the order and it said it had been confirmed but when i called the restaurant she said they weren’t delivering anymore then said she had my order and would deliver but when it got to me it was cold and the box had been squished which squished the pizza

site_logo

megan . 2022-11-04

MORE AT Just Eat

Pizza was lovely….. nuggets too !

site_logo

Trudi . 2022-11-01

MORE AT Just Eat

It was too late for me and my son, too close to bedtime

site_logo

Jennifer . 2022-11-01

MORE AT Just Eat

Food arrived late and was cold and stiff. So disappointed

site_logo

ebony . 2022-10-30

MORE AT Just Eat

It was fabulous, worth the wait .

site_logo

Timothy . 2022-10-29

MORE AT Just Eat

My order hasn’t arrived even though it’s says it has. I’m really unhappy about this I want a refund. I called the store and they haven’t answered.

site_logo

Carrie . 2022-10-29

MORE AT Just Eat

Hi guys, Everything was OK apart from 3 dips missing worth £1. 47

site_logo

Przemyslaw . 2022-10-16

MORE AT Just Eat

When the pizza arrived it was stone cold, the only good part was the guy rang me to find me. The chicken wings where tiny and not even worth buying

site_logo

ash . 2022-10-12

MORE AT Just Eat

I have not received my complete order

site_logo

Abner . 2022-10-11

MORE AT Just Eat

Nice pizza but way way over priced, £18.50 for a small pizza!!! It’s bread and a topping!!! Come on!! 🤷‍♂️😞

site_logo

Brian . 2022-10-07

MORE AT Just Eat

didnt get our ice cream or our drink

site_logo

Craig . 2022-10-05

MORE AT Just Eat

Forgot sauces. Lied about delivery time. Went to wrong hotel.

site_logo

Jack . 2022-10-04

MORE AT Just Eat

Pizza wasn’t kept flat so was all flipped and had to be re-assembled before eating. I also ordered a brownie for a pudding but received a cookie dough.

site_logo

Hollie . 2022-10-02

MORE AT Just Eat

I am not happy with how late it is at all it was cold and I spent £53 on my order

site_logo

Nathan . 2022-09-30

MORE AT Just Eat

Good evening. I would really like this looked at again and would like a refund not a credit. The food was meant to arrive 4-4.15. Then said 4.25. And then 4.55. The food was dispatched at 4.15 and turned up at 5.05 and was Rock hard and cold. I called the restaurant who just said ‘he’s on his way’. I spoke to the driver who just shrugged at me!!! No speech at all. Disgusting customer service Please re look at this and get back to me. Or escalate the complaint further Regards Natalie

site_logo

Natalie . 2022-09-23

MORE AT Just Eat

I order one brownie and potatoes with cheese, everything good with the brownie but the potatoes they were cold and the taste was weird, I don’t know if it’s because they were ready long time ago so I couldn’t eat

site_logo

Filipa . 2022-09-20

MORE AT Just Eat

Absolutely terrible service. Ordered a pizza only for two delivery drivers to turn up with three pizzas not knowing which was mine. Confirmed order number which they could not find so they then left leaving me with no pizza and said they would come back which they never did. I was left with two hungry children and £20 out of pocket!! Will not use again I am disgusted!!!

site_logo

Kelly Hutchison . 2022-09-10

MORE AT Google

Absolutely disappointed.. I would never order again ..

site_logo

Anna . 2022-08-25

MORE AT Just Eat

Driver couldn’t follow simple instructions and put the address in to his sat nav, I gave up after 15 minutes of me telling him my address and where to go and him not understanding. Nobody else has ever struggled to find this place as it’s a massive block of flats… The restaurant have marked the order as delivered when I never received the food, I also asked for a refund but the guy working at the restaurant was rude and just hung up and didn’t refund the order.

site_logo

Robert . 2022-08-13

MORE AT Just Eat

Honestly. awful it was cold waited nearly two hours for it to turn up for over priced pizza.

site_logo

Philip Oneill . 2022-08-11

MORE AT Google

Similary restaurants in South East

restaurant_img
2.5

78 Opinions

location-icon105 Saint Mary's Road, Southampton SO14 0AN England
Pizza & Pasta
outdoor_seating_266802takeaway_266802delivery_266802

🥺I really like the chips and burgers here, taste really good and the price is sooo cheap👍🏻👍🏻👍🏻

restaurant_img
2.9

242 Opinions

location-icon62 Thornhill Park Road
Pizza & Pasta
outdoor_seating_98579takeaway_98579delivery_98579

All good keep the good work gyz

restaurant_img
3.0

24 Opinions

location-iconBotley Road Horton Heath
Pizza & Pasta
outdoor_seating_335454takeaway_335454delivery_335454

From the moment we got there the service was rubbish, we tried ordering drinks only for the bar staff to serve their friends and locals first even though we were there before most of them. After being shown to our table had to wait about half a hour to get our food order taken then seemed like an age for the food to come out. Not once did anyone ask if anyone had any food allergies! First meal out they left the chicken of the pasta then had to wait 2 minutes in between each meal to come out for the 6 of us. 2 people had lasagna which was was only warm on the outside, 3 of us had the swordfish which was covered in some kind of butter and 1 plate had 12 olives and the other 2 had 3. Asked 3 members of staff for water for the table. Had to keep asking for service as no bar staff seemed to be bothered to come check on us as they were too busy chatting to each other. There were about 6 young members of staff but no leadership as they only seemed bothered serving all the locals and youngsters which there were lots off and chatting to them all. I could carry on with complaints but there wouldn’t be enough characters!

restaurant_img
3.3

95 Opinions

location-icon108 Shirley High St Shirley
Pizza & Pasta
outdoor_seating_323230takeaway_323230delivery_323230

Shocking the amount I had for a large kabab..... Avoid like the plague. This is meant to be chilly sauce some mayo Shocking amount, more like a snack than a meal

restaurant_img
3.3

1169 Opinions

location-icon131 Rownhams Rd
Pizza & Pasta
outdoor_seating_98783takeaway_98783delivery_98783

Can't even understand you when you phone