Based on 206 opinions finded in 3 websites
Based on 206 opinions finded in 3 websites
Nº 780 in 876 in Southampton
Nº 37 of 42 Pizza & Pasta in Southampton
Opinions
Had the poos alll morning after and in the day time wouldn’t go back to this place
jordan . 2024-09-21
MORE AT Just Eat
Incredible pizzas and a great sub-menu for sides! Personally loved the service provided by Amit - he's very kind, cooperative, and professional in his demeanour.
Ashish Dwivedi . 2024-08-22
MORE AT Google
BBQ pizza was really good definitely getting again some time
John . 2024-08-07
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Pizza was ok, the sides were awful. Garlic bread was like rock hard cardboard and cheese and bacon tatatots were shocking. The food this place rolls out and charged for is a disgrace!!!
riche348 . 2024-07-20
MORE AT TripAdvisor
Always great food and they’re always open so perfect for late night snacks
John . 2024-07-18
MORE AT Just Eat
The worst pizza I have ever eaten, cold, cheap ingredients and tasted like it was reheated. Never again
Tim . 2024-07-05
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Didn’t have original Pepsi max.
Charlie . 2024-07-02
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I paid extra for another topping but hardly had any on, the bases were pretty much burnt, which was the same as the crusts. Not alot of topping on any chosen ones. Will be complaining elsewhere! Can't seem to add photos!!
Lindsay & Simon Cox . 2024-06-25
MORE AT Google
Will take your money, but won't deliver food, there is no excuses for this sort of nonsense, very very disappointed, another Southampton franchise being thrown in the gutter
bob bourne . 2024-06-14
MORE AT Google
Shocking. Delivered over an hour late and must have left the restaurant an hour before getting here as it was stone cold and disgusting
Jasmine . 2024-04-23
MORE AT Just Eat
Very good experience and customer service
Will . 2024-04-21
MORE AT Google
They must have run out of mozzarella and used normal cheese, horrible and greasy, out ate half of it and it made me ill, avoid them
Mado . 2024-04-20
MORE AT Google
Delivery guy was great food is disgusting, I should have eaten the box it was served in!
Robert . 2024-04-02
MORE AT Just Eat
Broken "Quality Seal" on the pizza. Wasn't "double pepperoni" quantity of pepperoni on it despite it costing £25 for a single pizza. BBQ sauce on the wings tastes very strange but then again I'm American so might just be different than I'm used to at American Papa John's.
Connor . 2024-03-12
MORE AT Just Eat
brownie wasn't cooked was basically still batter was so runny I had to cook it further in my own oven when it arrived as it was not ready to eat as it was prepared and served. couldn't even get it to slice
Charlotte . 2024-03-10
MORE AT Just Eat
The food was so cold i want a refund it came and was like cardboard!
Marni . 2024-03-03
MORE AT Just Eat
Generally alright for a takeaway pizza - crusts can be a little dry sometimes though. Toppings have always been fine! Delivery could do with some work - online progress marker is often wrong/very ahead, and when it's been out for delivery for 45 minutes with no gauge of how far it is can be very unnerving!
George . 2024-02-07
MORE AT Google
Ordered the philly cheese steak pizza. It was good but I think they should have added a bit more beef. Piping hot when delivered and was on time.
Ceri . 2024-02-03
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pizza was cool. it was late. there were hardly any toppings.
shabazz . 2024-01-30
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If i could post pictures i would. Pizza sqaushed with plastic prongs pushed through the bottom of the box. Squashed potatoe tots. And over 40 minits late. Not happy, this store has never been so bad. Only positive the driver was polite.
Bridie . 2024-01-26
MORE AT Just Eat
we have not received our order? 30min late?
Kim . 2024-01-26
MORE AT Just Eat
I ordered a Philly Steak pizza, but there's so little beef that it's like eating a cheese pizza with bell pepper. 👎🏻👎🏻👎🏻
Skye T . 2024-01-15
MORE AT TripAdvisor
Hot and delicious pizza as always!
Jasmine . 2024-01-14
MORE AT Just Eat
Burnt food was not impressed with my first time ordering
Carrie . 2023-12-22
MORE AT Just Eat
Great tasting food. Nice and hot on delivery. Delivery driver was very pleasant and polite. Would recommend
Jodie . 2023-12-22
MORE AT Just Eat
Apart from taking 30 mins longer than expected, food was great and so far this has been the only place that can get the food to me still warm which is all I could ask for ☺️
Toby . 2023-12-20
MORE AT Just Eat
A normal pizza place, fast food average staff. I would recommend other pizza places but pappa John's is probably cheaper.
Philippa Wood . 2023-12-18
MORE AT Google
Never turned up , no phone call or e mail /text just took my £35 and never bothered to deliver it !
Msrk . 2023-12-12
MORE AT Just Eat
Didn't arrive and hung on me when I asked of their location
Ryan . 2023-11-24
MORE AT Just Eat
First time i used papa John's will definitely not be the last very tasty
Paul . 2023-11-11
MORE AT Just Eat
Only ordered a few side orders but it was very tasty
Gemma . 2023-11-07
MORE AT Just Eat
Pizza was piping hot! Delivery was on time
Jasmine . 2023-10-28
MORE AT Just Eat
Some good pizza. Delivery took a little while, but wasn't too bad. Thanks!
J . 2023-10-16
MORE AT Just Eat
It was 30 minutes late but dispute that it was hot and tasted great
Jasmine . 2023-09-30
MORE AT Just Eat
The estimated delivery doesn’t not match the time it was delivered. The application stated the order was delivered when it was not. Called the restaurant three times and they kept saying his on his way and is 5 minutes away.
Thandeka . 2023-07-28
MORE AT Just Eat
Best pizza and sides in Southampton, would rate it 5*, always arrives on time and piping hot, I don't use any other pizza delivery anymore! 🍕🍕🍕🍕🍕
Annabelle . 2023-07-22
MORE AT Just Eat
25 minutes late food delivery. Some food items were overcooked
Liam . 2023-07-09
MORE AT Just Eat
Just want to thank the drivers for running all the way out here twice. Very polite and lovely guys :)
Bridie . 2023-06-27
MORE AT Just Eat
Best pizza ever! Food is hot on delivery and never late 😊🍕
Annabelle . 2023-06-03
MORE AT Just Eat
Brilliant service food was good
Stuart . 2023-06-03
MORE AT Just Eat
Paid fot xxl and its a large needs sorting it's ridiculous £34 for a large pizza and chicken
Kieron . 2023-06-01
MORE AT Just Eat
Food was cold and the tatatots had next to no toppings
brad . 2023-05-30
MORE AT Just Eat
Xxl pizza wasn’t as ordered, delivery took ages and both pizzas were cold. Very disappointing indeed.
Kate . 2023-05-29
MORE AT Just Eat
Cold and had pep on it no reaob y
Ashley . 2023-05-19
MORE AT Just Eat
The pizza was brilliant and very tasty as well. I will definitely go back again !!
lamin camara . 2023-05-13
MORE AT Google
Unfortunately, on this occasion i felt let down by the Bacon and cheese tots - in total i counted 3 cut up small squares of bacon and cheese that covered a total of 3 tots.
Steven . 2023-05-08
MORE AT Just Eat
Had message shortly. Rang up and have had to wait another 20 minutes. Not good enough. Was told we are busy. That isn't my fault and there was no update about late order when had notification driver was arriving
Ben . 2023-05-07
MORE AT Just Eat
Papa John's , should rebrand papa w@nks, opened box and thought it was tesco value pizza, very disappointed not worth the money
Anthony Habens . 2023-04-30
MORE AT Google
the just eat app has said we’ve got our food, nothing has come to my door & were waiting up for food
Lauren . 2023-04-16
MORE AT Just Eat
Food quality no problem. But just too late. 30 minutes after the deadline on the thirty minute window they gave me for delivery. And I had to pay £4 extra for it regardless.
Sam . 2023-04-14
MORE AT Just Eat
has not even turned up im not happy and want my money back
Craig . 2023-04-14
MORE AT Just Eat
I still haven’t received my food
Harley . 2023-04-10
MORE AT Just Eat
Delivery driver forgot part of my order, rang to rectify where the missing items were. Guy on the phone was nowhere near helpful, then I called again 45 minutes later to be told the driver is leaving, he goes to the wrong address, considering he has just recently delivered, I find that ludicrous. Absolutely horrendous from start to finish.
Nathan . 2023-03-20
MORE AT Just Eat
I'm still waiting! In the rain!
Joe . 2023-03-15
MORE AT Just Eat
I never received my food i want a refund asap
Merina . 2023-03-12
MORE AT Just Eat
Poor service. Poor food. Pizza arrived 2 hours late, the drivers (yes two of them as it was in their way home from work) offered me a boost energy drink as they forgot our drinks. Pizza was cold and am 99% sure my friend got food poisoning from the pepperoni pizza.
Kenny Cook . 2023-03-06
MORE AT Google
Called restaurant once went past delivery time they said it would be another 25 minutes... Its now been 40 and my food still isn't here.
Charlotte . 2023-02-19
MORE AT Just Eat
Cold and the pizza was burnt underneath not the best pizza I have had from them
Jacquie . 2023-02-12
MORE AT Just Eat
It’s was horrible we put an order in and it was 30 minutes late ! We then called the pizza place and they said it was outside but they didn’t knock the door ! They need to sort this out and the prices !!!
Zoe . 2023-01-22
MORE AT Just Eat
One slice had been taken and driver had no change
Paul . 2023-01-19
MORE AT Just Eat
Perfect as always!! Thank you . Lovely delivery driver also! Wish I could have tipped! Happy new year to you all
Summer . 2023-01-01
MORE AT Just Eat
You seriously need to change your pizza boxes!! We ordered 2 XXL pizzas yesterday, and the chemical smell from the boxes was awful! It ruined the flavour of the pizzas. We will not be ordering again from your establishment!!
Gilly Mills . 2022-12-29
MORE AT Google
Well over an hour late - food stone cold and inedible and half the order missing! Called the restaurant and they had no interest in making amends, just refunded the missing items! Half of my guests have to go without and to be honest, it’s that cold and disgusting that we won’t be eating it! A complete waste of money and extremely disappointed, never again!!!
Claire . 2022-12-27
MORE AT Just Eat
Excellent service, great food 👍🏼
Paul . 2022-12-18
MORE AT Just Eat
The restaurant forgot to give the whole order
emilie . 2022-12-17
MORE AT Just Eat
Very pleased to be able to get a delivery in our location! Very friendly driver too!
Hazel . 2022-12-16
MORE AT Just Eat
Not what you'd expect for £28 for 2 pizzas on a deal! Called to complain, first guy I spoke to was great. He said he'd replace the food now or next time. I said I'd do it next time as Papa John's was my go to, maybe it was just a 1 off. Next time I called to claim said pizzas I was told I wasn't aloud to claim now and it was a different manager. She wouldn't give me her name but she sounded young and of Indian accent (only way to describe her). Her customer service skills were awful. Ended up taking it further with the complaint.. no reply as of yet. So £28 down as it stands, hopefully il get a reply, who knows. Never again!
Matthew Fielder-Taylor . 2022-12-13
MORE AT Google
Food arrived cold 1hr 45mins late had to call 3 times no updates at all
Luke . 2022-12-11
MORE AT Just Eat
Couldn’t end up eating it as my lunch break was over and the potato tots and pizza was cold and would like a refund for the food please
Joe . 2022-12-06
MORE AT Just Eat
Unfortunately on this occasion the delivery was late and arrived cold abd hard :-( 😞
Steven . 2022-12-05
MORE AT Just Eat
Everything tasty but the delivery was later on 25-30 minutes.
Kateryna . 2022-12-04
MORE AT Just Eat
Food turned up late and was cold
Mark . 2022-12-03
MORE AT Just Eat
ordered pizza and sides never turned up
Tazmin . 2022-12-03
MORE AT Just Eat
Late, and given the wrong icecream and drink. Ordered normal cookie dough and was given dairy free, ordered pepsi max and was given cherry pepsi max.
Aleisha-Brooke . 2022-12-02
MORE AT Just Eat
Great food, great service and great delivery driver. Will definitely order again!
Simon . 2022-11-29
MORE AT Just Eat
Food as always was bang on and the quality so high the late delivery was worth waiting for.
Tina . 2022-11-28
MORE AT Just Eat
Delivery driver was lost. He thought Grosvenor house was Mountbatten House, so food was stone cold by the time I found him. He didn't even call me.
Paul . 2022-11-24
MORE AT Just Eat
Still waiting for a refund. Awful service from just eat
Alex . 2022-11-21
MORE AT Just Eat
Couldn’t give it less stars but would if I could. Over and hour late and no apology or recognition that food was cold- specifically the manager on duty argued they had done nothing wrong when food ordered at 21.30 still wasn’t here almost two hours later
Sarah . 2022-11-15
MORE AT Just Eat
It's OK as long as it got to me. Thank you 😊
Shirley . 2022-11-13
MORE AT Just Eat
ordered and then got told they were closed and weren’t delivering but i had already made the order and it said it had been confirmed but when i called the restaurant she said they weren’t delivering anymore then said she had my order and would deliver but when it got to me it was cold and the box had been squished which squished the pizza
megan . 2022-11-04
MORE AT Just Eat
Pizza was lovely….. nuggets too !
Trudi . 2022-11-01
MORE AT Just Eat
It was too late for me and my son, too close to bedtime
Jennifer . 2022-11-01
MORE AT Just Eat
Food arrived late and was cold and stiff. So disappointed
ebony . 2022-10-30
MORE AT Just Eat
It was fabulous, worth the wait .
Timothy . 2022-10-29
MORE AT Just Eat
My order hasn’t arrived even though it’s says it has. I’m really unhappy about this I want a refund. I called the store and they haven’t answered.
Carrie . 2022-10-29
MORE AT Just Eat
Hi guys, Everything was OK apart from 3 dips missing worth £1. 47
Przemyslaw . 2022-10-16
MORE AT Just Eat
When the pizza arrived it was stone cold, the only good part was the guy rang me to find me. The chicken wings where tiny and not even worth buying
ash . 2022-10-12
MORE AT Just Eat
I have not received my complete order
Abner . 2022-10-11
MORE AT Just Eat
Nice pizza but way way over priced, £18.50 for a small pizza!!! It’s bread and a topping!!! Come on!! 🤷♂️😞
Brian . 2022-10-07
MORE AT Just Eat
didnt get our ice cream or our drink
Craig . 2022-10-05
MORE AT Just Eat
Forgot sauces. Lied about delivery time. Went to wrong hotel.
Jack . 2022-10-04
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Pizza wasn’t kept flat so was all flipped and had to be re-assembled before eating. I also ordered a brownie for a pudding but received a cookie dough.
Hollie . 2022-10-02
MORE AT Just Eat
I am not happy with how late it is at all it was cold and I spent £53 on my order
Nathan . 2022-09-30
MORE AT Just Eat
Good evening. I would really like this looked at again and would like a refund not a credit. The food was meant to arrive 4-4.15. Then said 4.25. And then 4.55. The food was dispatched at 4.15 and turned up at 5.05 and was Rock hard and cold. I called the restaurant who just said ‘he’s on his way’. I spoke to the driver who just shrugged at me!!! No speech at all. Disgusting customer service Please re look at this and get back to me. Or escalate the complaint further Regards Natalie
Natalie . 2022-09-23
MORE AT Just Eat
I order one brownie and potatoes with cheese, everything good with the brownie but the potatoes they were cold and the taste was weird, I don’t know if it’s because they were ready long time ago so I couldn’t eat
Filipa . 2022-09-20
MORE AT Just Eat
Absolutely terrible service. Ordered a pizza only for two delivery drivers to turn up with three pizzas not knowing which was mine. Confirmed order number which they could not find so they then left leaving me with no pizza and said they would come back which they never did. I was left with two hungry children and £20 out of pocket!! Will not use again I am disgusted!!!
Kelly Hutchison . 2022-09-10
MORE AT Google
Absolutely disappointed.. I would never order again ..
Anna . 2022-08-25
MORE AT Just Eat
Driver couldn’t follow simple instructions and put the address in to his sat nav, I gave up after 15 minutes of me telling him my address and where to go and him not understanding. Nobody else has ever struggled to find this place as it’s a massive block of flats… The restaurant have marked the order as delivered when I never received the food, I also asked for a refund but the guy working at the restaurant was rude and just hung up and didn’t refund the order.
Robert . 2022-08-13
MORE AT Just Eat
Honestly. awful it was cold waited nearly two hours for it to turn up for over priced pizza.
Philip Oneill . 2022-08-11
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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95 Opinions
Shocking the amount I had for a large kabab..... Avoid like the plague. This is meant to be chilly sauce some mayo Shocking amount, more like a snack than a meal