Pannier Pantry in Torridge

We had a lovely cream tea here and sat upstairs, overlooking The Quay, enjoying the view. We had two huge homemade scones each and there was plenty of jam and clotted cream to go with them...delicious. The staff were friendly and the service was good, so we were happy.

Really, really poor experience. Had to personally clear and clean a table in order for the 6 of us to sit down. Cakes and drinks arrived in dribs and drabs over the next 45 minutes with no explanation or apology offered for the appalling service. Will not return, and certainly wouldn’t recommend. Best avoided.

We always visit here whenever we are in bideford. We decided to sit inside as the weather was a bit gloomy. We were allowed to take our little dog in as well. He was delighted to be given a biscuit. We both had a traditional breakfast, and it was superb 👌. Hot and quality ingredients. Very reasonable price as well. The price included tea and coffee, and both were hot. Extra water was provided for the tea also. Happy hubby! Sorry no pictures as we were hungry! 🤣

Very enjoyable light lunch at The Pannier Pantry, Bideford. We visited Bideford and chose The Pannier Pantry to have a light lunch. Both had local pasties served with salad and crisps, very good Devon pasties and really good large pots of tea. Staff pleasant and cheerful. Would certainly recommend for lunch.

Ordered takeaway sandwiches but after nearly 45 minutes of waiting we finally got our food. Quality was nice and presented well in the box but the wait for sandwiches was far too long.

We visited for coffee and cake on a busy day, we waited and waited after about 30 minutes i had to chase it up and after another 10 minutes the coffee cake eventually arrived i guess it was worth the wait but that was the best part of an hour gone

I was recommended to use this cafe by one of my friends, but what a disappointment!! The table had dried tea/coffee stains on it which wasnt an impressive start, I ordered 2 large sausage rolls ( warmed) along with 2 coffees. The sausage rolls took at least 20 mins. to arrive, and had been microwaved to death , ie The pastry was like rubber, and the meat inside was totally dried up, and just to compound it, the coffees didnt arrive until we had almost finished the meal---the excuse being "we forgot about your coffees". The pastry was totally inedible,and most of it went back on the plate. This prompted one of the staff to ask if there was a problem--she was informed of the above, and the response was to offer us a piece of cake to take home with us ---Which we declined. What SHOULD HAVE HAPPENED was to have been offered at least a partial refund on the inedible sausage rolls-- For balance, I have to say that the coffees were excellent when we finally got them. Sorry , we wont be using this establishment again, High prices and Very low quality.

Ordered a teacake and coffee. Teacake came with 2 small pats of butter, which for me was not enough ( I suffer with a dry throat so need moisture for me to swallow) so I asked for some more. The waitress came back with just one. Asked for more and she said she has to go all the way upstairs so no I can't! Needless to say I won't be returning. Prices are too expensive anyway.

I’ve been here quite a few times for breakfast this year, always enjoyed both the delicious food as well as the service and view - great portion size and produce for the price - I don’t tend to write reviews but a young man called Dylan made my visit extra special today, he was very kind and genuine. I loved this place anyway, but just want to give him the credit he deserves!

My husband and I visited here 3 times during our weeks stay in Webbery and the waitress only managed to get our order correct once!!! On the first occasion, we ordered 2 full breakfasts (one with brown toast and the other with white toast), however they both came with white toast! We then went for a cream tea, which took 30 minutes to arrive and the coffees were stone cold! We decided to give it another go and went for breakfast. We ordered 2 full breakfasts (one with brown toast and the other with white toast). I'm pleased to say that they managed to get the toast correct this time, but we only received a traditional breakfast!! Needless to say, we won't be going here again!!!

Visited on Saturday all tables had used plates etc on.Tables were cleared but not even wiped for next customer. Very long wait for cream teas & tea was spilt on serviettes no apology given. Would not visit again

Sat for over 50 minutes waiting for a couple of sandwiches had to walk away after coffee was served cold and no apology given shocking bad service in these times where all the business helps

The tea served was lovely as were hubby's Latte and our friend's Mocha. We each had a toasted teacake which was a bit overpriced but coming from the Midlands it's easy to forget that the prices in the south west etc can be higher. The service was good . Would return

Excellent service, very clean, very friendly, especially the man with the sugar in his pouch, would thoroughly recommend.

Would highly suggest going else where! The wait for a sandwich took over 40 minutes and when I asked after 20 or so minutes, the waitress didn’t even know I had ordered food! When it did arrive it was average at best! The social distancing rules in place were poor to say the least, and the toilets didn’t even have hot water or soap to clean your hands with! Let’s just say this is a place I need to forget!

Ordered tuna mayo sandwich and ham and cheese panini with packet of crisps each. Waitress looked confused from the very beginning! Crisps were out of date to start with and stale, 40 minutes later waitress came back to clarify sandwich order and then looked at me like it was my fault that she had sent the wrong order to the kitchen! Finally food came out and was no offer of cutlery, bread not fresh etc. Wasn’t even busy at the time so couldn’t blame it on that. Complete lack of care towards the customer and overall very disappointing! Avoid at all costs!

Dined here in the week. Very busy and tables were uncleaned from previous customers. Staff seemed busy and food was dreadfully slow. We had to ask for table to be cleaned and there seemed to be no hurry to sort this or the other 2 tables that were dirty.Food was ok when it arrived, we had to ask for the tea for a cream tea as after 5 minutes nothing had arrived. No cutlery either- bathrooms old, cracked missing tiles and it looked and smelt like it needed a proper deep clean. We went on a COVID price reduction day, so couldn’t complain about value for money, but service was slow and other people were also complaining about wrong orders and time taken from ordering to receiving food. Don’t go here if you’re on a time constraint. Nice views near the river though.

Such a shame. We decided to try this cafe for the first time. Staff were friendly and explained how the ordering system worked, which was straight forward.Ordered a Ham and cheese toastie with onion and a Brie and cranberry panini. This in itself was hard work as we had an explanation that they only do bacon and Brie and ham and cheese and will add to notes to let them know. So fair enough, waited whilst notes were added!The cafe was quiet, only us and a family of 4 who were just leaving.So initially whilst waiting I saw a young waitress, clear the table from the family of 4. Everything cleared and a brief wipe over missing edges, and majority of table, a simple flick of the cloth to get crumbs off. Not following Covid 19 advice at all. An elderly couple sat down very shortly after the family left.After 40 minutes we asked where our sandwiches were as we were the only ones in there.The waitress said she will go and check and to remind her what we had ordered.45 minutes later our sandwiches were put on the table with a quick apology for the delay. No cutlery and I had to ask the waitress twice to come back as we had concerns.The bread was barely toasted and when we asked what the delay was we were told they had been trying to get the bread brown. I felt the sandwiches and they were barely warm, the ham was shrivelled and hard and basically looked as tho it had sat on the plate for awhile.We asked to see the manager twice.Although an apology was made we were asked if we wanted to take the food with us!?Asked for a refund, and was told we could have one minus the drinks, (2 cans at £1.60 each, coke and 7up)Got the refund when they finally located our ticket minus the drinks, then was offered 2 pieces of Tiffin cake as an apology. Hmmmmm can’t refund the overpriced drinks but happy to give away cake the same price if not more!Today I Hope was an off day for them and that they can learn something from this.

My husband and I visited here for lunch, it’s a lovely cafe situation on the seafront. We ordered a sandwich and a drink, which was really tasty. I ordered a cider too, which was a local cider and really enjoyable ( especially in the sun) . The service was good and the staff were friendly.

Lovely cake, interesting place. A pleasant, characterful building with a good view towards the river and passers by.

Having read the earlier reviews I am somewhat surprised. I have visited the Pannier Pantry on many occasions, I have always found the food to be excellent. It is always fresh & tasty on every occasion. The staff have always been polite and do whatever they can to make their customer’s experience enjoyable.

The coffee was ok! FoodWe ordered pasty’s for lunch. The pasty’s were from another century. Pastry was hard, more than likely from being microwaved. All 3 pasty’s had a strange smell and definitely not fresh. I smelt mine and just tasted a very small piece, lucky that’s all because I have been ill all afternoon. Manager/owner argumentative who should get a grip on reality and throw out, way past there sell by food. Give this place a miss. Unless you want to be ill. Vomit city

Well they claim their Pasties are freshly made and baked that day. Really, they looked like reheated frozen pasties, with bits of pastry cracked and falling off. Pastry tough like it had been microwaved.Filling, smelt and tasted nasty. An embarrassing excuse for a pasty in Devon.Owner would not accept they were inedible and very reluctantly gave us a refund, “as a good will gesture” Will not be back, ever..

We stopped here for lunch after shopping. Relaxing and good service. The pasties were very nice. Would come back for sure/

Went today with my husband, ordered pot of tea, latte and 2 pannis brie and bacon, ham and cheese. Both came with salad with a few crisps , food was ok and pannis was tasty. Salad looked like it was just thrown on and you get about 5 crisps presentation was lacking. Was not given knife and forks so got our own, waitress who gave us our drinks was pleasant, the man behind the counter were you ordered food and drinks absolutely amazing, very talkative, charming and he made my day. The young lady that brought the food looked quite miserable, very quiet inside which we didn't mind.

Oh dear where do I start!From the outside an attractive little cafe,inside nicely set out,thats the end of the good points.Ordered tea,coffee and meals at 1205 still waiting at 110.Just as my wife got up to complain our food and drinks arrived.Food lackluster and chips pretty bad.I will never set foot in the place again and I would advise hungry travellers to give it a wide berth as well.Very dissappointing.

Came for some lunch over the weekend. Ordered quiche of the day which was salmon and Broccoli and southern fried chicken and chips. Can honestly say it was the worst food I have ever eaten. The salmon must have been tinned as it was so dry, the broccoli was wet and over cooked. The southern fried chicken was like something from Iceland chucked in a deep fat frier for an hour. The waitress bought our food over and then walked off and we didn’t have any cutlery so had to go in and ask. A shame as the inside looked promising and offered local homemade produce. Would have given 0 stars if I could.

I called in here for lunch after walking around Bideford looking for somewhere that took my fancy. It was busy in the downstairs room so I had to go upstairs, which was OK but a bit quiet.Anyway, I ordered my food at the counter downstairs and even though it was quite busy it arrived fairly quickly. I was impressed by the homemade quality, and the service was nice and friendly. I was also pleasantly surprised by the value for money that the cafe offered. A lot of the food is homemade and its all very reasonably priced. I will definitely call in again.

This cafe is not in the Pannier market any more. It is by the quay, near the postoffice. It is in a old picturesque building and has delicious reasonably priced meals in comfortable surroundings, with art on the walls.

Nice cafe with an excellent view over the river. Very reasonable priced food. Nice choice of honey eggs and other produce as well as eat in. Friendly helpful staff. Tables could be cleaner, this was the only negative. Upstairs has lovely views over the river with window seats.

Ordered what should have been a simple lunch home made pork pie and a prawn sandwich 2 coffees. You go downstairs to order at the counter i waited while the waitress finished off serving another table and asked is the bread wholemeal or Grannery, I don't know was the response, could you check please bacause my husband doesn't like wholemeal. I think I heard them say it's granary wad her reply yes it's granary. Can youndouble check when you put the order in i asked, if it's grannery that's ok if it's wholemeal I don't want it I,ll go for white, she apparently wrote that down. The coffees arrived quite promptly. Then we waited, and waited and waited some more. I asked a waitress was it going to be much longer she didn't come back with an answere, we waited some more we now didn't want to wait any longer so I went downstairs to find no staff. So I just waited, no one came so I went back upstairs to find the waitress had delivered the food. And guess what she had managed to get the sandwich on wholemeal!!!!! Give up eat some and leave. No Thankyou was everything ok no nothing on our departure. Would We return let me think about it No. wronge order big wait not at all good. Oh we did nearly get the stew of the day though, the waitress wandered round with two plates in her hand going to the different customers, no one claimed the stew to which she commented I new I d already done it. Strange place.

Stopped at the Pannier Pantry at the Custom House, Bideford for tea/coffee and scones while visiting from Scotland with my husband and two friends. We ordered our drinks and scones and sat outside and waited and waited. Around 20 minutes later our drinks arrived but not our scones. After waiting another 15 minutes my husband went inside to enquire on whereabouts of the scones and he was told they were on their way! Another 10 minutes later they arrived cold and dry and made worse by the fact our drinks were cold or finished. My friend went in to complain and the response from staff was ‘thank you for your feedback’. Disappointed in service and food quality. Will not be returning anytime soon.

Stopped in here for afternoon tea scones were lovely, great view up the top! Staff friendly. Didn’t know you could buy produce from here, which I will do now.

Order placed then 30 minutes later some of the order came followed 20 minutes later by a little more. Place was quiet and service whilst friendly was terrible. Food was ok when it arrived at various intervals.

We purchased 3 steak pasties today, took them to the park to eat. My son wouldn't eat his (he loves pasties), said it tasted funny. So I thought i would eat it, however on closer inspection it smelt off and there was a hair embedded in the pasty! I took it back to the shop and the young girl gave me my money back but really had no idea how to deal with it. I should have asked for the manager but with 3 kids in tow I couldn't argue my point. Very disappointed

This cafe is in a beautiful building right on the riverfront. Inside it has a nice atmosphere and a good menu. I popped in for a quick take away bacon roll......25 minutes later it arrived and to be honest it was just about OK, but nothing more than that.

Came as a family of 5 for lunch spotted this place by chance while looking around bideford. Its very nice and relaxed with a good menu and a nice selection of honey and cheeses and chutneys etc in side. We thought the prices were pretty reasonable and the staff were polite. My only moan would be the time it takes to serve the food which i have seen was a problem for other reviewers as well. But to be honest when we went it was quiet and relaxed so we didn't really mind.

We went to lunch at Pannier Pantry and thoroughly enjoyed our experience. The food was very good, service excellent from very friendly staff, the atmosphere was great and there was the opportunity to sit and eat a leisurely lunch enjoying the view or reading from the fine of books. The food came after a short wait and my wife enjoyed her Brie and bacon pannini while I thought the quiche was excellent.reading some reviews I feel some people have the wrong idea about the Pannier Pantry, it is a place to relax and unwind whilst enjoying the atmosphere, well worth a visit if you want a relaxing meal in a peaceful atmosphere with good food and excellent service

Went in for a quick lunch (well what we thought would be quick)... we waited nearly an hour for food, it seems we were forgotten about, it wasn’t busy, no explanation as to why we were kept waiting, we left as fed up of waiting, no apology, paid for drinks. Young staff, clueless.

Nice place but service is very slow waited over 40 minutes for a jacket potato. Car park only let's you have a hour parking so had to rush lunch. WON'T BE BACK

this is a very friendly place to have lunch my husband & i had the pasties delicious & a lovely big pot of tea & hot water.The atmosphere was cosy & welcoming, they have a book shelf to browse at & if you like 1 just put a donation in the air ambulance, there is a disable toilet local honeys to buy. the staff were lovely & chatty. the only thing missing i think was light background music like Enya or similar. we will deffinatly go again.

I went out to lunch with my mum and were greeted straight away by the charming staff. We both had the wonderful home made pasties on a dreary February day. The views are great but the venue lacked a little ambience which could easily be sorted with a little back ground music.

Called in for a cup of tea and a tea cake. The pot of tea was enormous and the tea cake likewise. Both arrived promptly, the staff were helpful, the cafe clean. The prices were reasonable and we had no cause for complaint

Two of us had lunch. One had a sandwich, the other a jacket potato. Both were nice and there was plenty of it!

Really nice tearoom venue with views of Bideford Quay and the River Torridge which has a calm and restful atmosphere. The staff however appeared hassled and the food took nearly three quarters of an hour to arrive although the cafe was by no means full. Granted the food was home cooked and tasted good but because the food was so late we missed our bus to Braunton and had to wait another hour.

Visited here twice in recent stay at Bideford. Food is good and service with a smile; I felt as if they haven't got it exactly right yet (order turned up without accompaniments and were not able to follow instructions on the order perfectly), but they're almost there. Plenty of room with up and downstairs and seating space outside.

great place to stop for coffee and cake halfway on our walk . friendly staff .lovely homemade cakes and lots of choice

Visited here a quiet Friday afternoon and did two separate orders and both ordered separately and ordered two teas between us and one pot came out .. bit strange as well as this my friend who is blonde found a hair in her Cheese and onion pasty and the hair was short and dark .. overall disappointed, won't be returning.

En la despensa Sólo hablé para el desayuno, el pannier la calidad del tocino y salchicha era excelente y la comida estaba muy bien preparado, era relación calidad-precio genial, me siento el desayuno es en una cafetería local con un parr de Instow y pero appledore mucho mejor relación calidad-precio. No me puedo quejar del servicio y él y cafés salía caliente y sabor perfecto. Este es sin duda mi lugar favorito para el desayuno, también estoy con ganas de probar el menú del almuerzo.

Ahora en la calle, el interior Bridgeland del antiguo Custom House ahora es encantador y acogedor, así que era muy esperanzador. Por desgracia, nuestros pedidos de café estaban equivocados y eran mediocre cuando llegaron. Desayunos cocinados eran agradables y los huevos estaban particularmente sabroso, pero no eran ni siquiera reconoció a la salida, así que el servicio necesita ser mejorado. Es una gran expansión desde los días en el mercado el Pannier, así que espero mejorar con el tiempo, se convertirá!

Parado para bocado mientras visita Bideford, elegimos un pasty, que era muy amablemente climatizada en el horno microondas, no es el encantador pero la abundante repostería era bastante salado, chocolate caliente estaba hecha con agua... Puaj. Extraño pequeña tienda situada en el mercado el Pannier,...

El Mercado el pannier es agradable para pasear y comprar regalos y comida. Esta es una buena cosa que hacer si vas en Bideford.

Había un montón de productos recién hechas. Puede ver sus pasteles y empanadas que hicieron! Peculiar pequeña tienda con una ecléctica selección a la venta!