Panda House Chinese Take-Away in Horsham

This was honestly the worst Chinese ever,I only ordered chow mein and duck spring rolls. The chow mein was so sloppy,no crunchyness , didn't even taste nice cold!! The duck spring rolls,were burnt,clearly just been pinged,would never recommend and would never come back!!!

Nice food but only warm on collection I could see some of the dishes stored on the side whilst waiting for or order to be completed ,so by time we arrived home in Broadbridge Heath the meal was barely warm. Shame been using them for years. We won't stop using them but hope they might read this message

Thought we would try a different Chinese but that was a big mistake ! Portions were very small, chow main was bland with very little meat, crispy shredded chilli chicken, this was sweat and sour chicken drenched in sweat and sour sauce with a few chilli flakes sprinkled on top, plum sauce duck had no plum sauce and was on a massive bed of pineapple making it look like there was way more duck that there was, over all expensive, bland, badly made food would recommend mcdonnalds of this place

Duck was dry and taste like it had been sitting hours barely even made 2 pancakes! Noodles soggy, vegetable spring rolls oily, satay chicken dry and rubbery like eating a welly boot, hardly any satay sauce used to come here all the time but has gone downhill definitely won’t be using them again

Had a takeaway for two . Expensive compared to similar takeaways. Special Fried rice was not very special, mainly rice. Chicken curry was watery and bland. Singapore noodle was mainly noodle and again lacking in flavour.. Will not be using again.

Since this takeaway was sold and under new ownership I feel the quality of food served is very disappointing.Egg fried rice..no egg,anemic looking my so called spicy rice,and there special (102) both supposed to be spicy..not a hint heat.Location means I always order from here but time to change!

Usually very good, but this evening my pancake roll was still frozen in places and fried rice cold, overall, disappointing.

We always get our takeaway from Panda House as we like the way they cook their dishes, the chow mein being our favourite one (usually chicken chow mein and beef chow mein). This time for a change we ordered two beef chow mein and one beef and mushrooms chow mein. The lady at the other end of the phone confirmed the order after we placed it, and it was correct (I was next to my husband when he called, so I could hear everything). However, when we opened the trays two of the meals were wrong! We called to let them know and asked what they could do about it, and the same lady who took our order started arguing with us, saying that was what we ordered. My husband calmly told her that wasn’t the case and asked her again what they could do to sort it out. She kept arguing for a while, saying she was right and we were wrong! In the end she only agreed to remake one of the meals we ordered, and we also had to collect it (we asked for it to be delivered, but she said they couldn’t do it). As this wasn’t enough, a few minutes after she put the phone down, she called us and asked to take one of the wrong meals back! This was unbelievable and very bad from them as though they were trying to imply we were after a free meal!!! They definitely lost us as customers, we’ll never order from them again!

Excellent take away! They always cater to my dietary requirements of Gluten, dairy, egg free! The kung po chicken is especially delicious! They are super friendly and all around a great takeway option in horsham.

Very rude Chinese lady, told me to hang on then cut me off , I rang back, no apology and rude upsetting behaviour. Decided not to complete order, English gentlemen that used to answer phone sadly missed, won’t be using this take away anymore, shop definitely needs to review its basic set up or I guess they will lose all their customers not just me 🥲

The food is always of excellent quality and so tasty. We have never been disappointed and they are always consistent. Food is always ready at the time you order. Staff very pleasant and helpful. Superb value for money. Highly recommended.

We ordered a take-away for the family. The food was lovely and great value. We all loved the curry sauce (best in town). Will definitely be returning again.

I wanted to write a review after reading a few negative ones. I was surprised to see these reviews as i have been using this restaurant for years and have always had both great friendly service and great food! Problem is, most of us don't think to write a review unless we are disatissfied so please make an order and see for yourself.

Ordered meal an hour prior to delivery time 10 mins after agreed delivery no food rang restaurant very nice helpful but three different people trying to trace order promised within next 10 mins arrived 15 mins by a terrible rude driver who said he was in shop and that I was not only customer So who lied driver or staff ??????

Had a takeaway from here last night and it wasn’t very good. Food was bland and gristly and watery. Will not be returning.

Family meal for 4. We regularly use Panda House and have never been disappointed. Friendly staff, excellent hot dishes and always ready at the promises time.

The panda house is far the best Chinese takeaway in Horsham. The food is consistently tasty, the cartoons are packed, always hot and succulent You are always greeted with a smile and don’t have to wait long before the food is in your hands Happy New Year to you all and look forward to many many more takeaways

Lovely food always hot. I love the sweet and sour chicken balls and Chinese mixed vegetables. I would recommend. The only thing they don't deliver

Yuuuuk ! Minus one !! Chicken gravey instead of s&s sauce, Over seasoned, over garlic, gloopy, so drenched in oil or fat. Terrible !!! Threw it out and had cheese and biscuits instead. Don't do it !!!!!!

Thought we would try this place on a Saturday night as our usual take away had over an hour wait for collection. Prices are pretty reasonable for the portions of food. However- the dishes were largely unpalatable and lacked seasoning. I think the only difference between the sweet and sour chicken and the spicy shredded chilli beef were a handful of chilli seeds. The soup was watery and tasteless, the seaweed was bland and the noodles were burnt. I read somewhere else that the resturant doesn't use MSG - I think this distinctly changes the dishes and leaves them flavourless and bland. Sorry, but we wont be returning.

Well cooked and tasty food. Reasonably priced with generous portions. The staff are friendly and helpful. Overall, very good.

I normally order my Chinese meals by phone for delivery however on this occasion since I only wanted a meal for one and there are minimum £values for delivery I decided to try a new ( to me) establishment and chose Panda House ( who do not deliver )What a disappointment .I ordered a Beef Curry , Egg fried rice and a Chow Mein . The Beef Curry could have been better described as a Onion Curry with a few pieces of chewy meat and not a mushroom in sight . The sauce was a strange yellow colour , thick and had only a faint taste of curry . The rice was dark in colour and greasy and the Chow Mein had absolutely no flavour whatsoever !On leaving I asked for a takeaway menu and was told " use internet " !So dissapointing and in future I will stick to the other Chinese Takeaways in Horsham , of which there a many , who provide much better food than Panda House did on this occasion .

As someone who can't eat msg this take away is great! Food is always warm, staff are friendly and everything is of high quality. It's wonderful to be able to eat high quality msg free Chinese food!

Use to be quite good however just lately the food doesn’t seem as good as it once was. Always very hot but you do need to check your order as on a few occasions dishes have been missed off our order.

Have just recently started to get our takeaways from here and have been impressed with the service and quality of the food. The food is always hot and very tasty. They are generous with the quantity of meat you get in each dish, unlike other restaurants where there are more vegetables than meat! Staff are friendly. Can't really ask for much more from a takeaway!

We've used the Panda House for a number of years and generally had decent service and food. However it seems to be slipping in quality. On a recent visit it was not until we got home we realised that one of the dishes was not as we had ordered. A return to the establishment resulted in a debate with the staff. Now it could have been me not clearly understanding what order taker had said to me but the look on the person's face was about as far away from smile and 'No problem - we'll change it' as you could get. Instead there was a two minute debate over whether it was my fault or the Panda House. The meal overall was disappointing. Bland food served in a bland sauce. As I noted above we have had some good meals but the last two or three have not been a great experience and we are not inclined to have a debate with the desk staff again.

We have been having take aways from here for years and can't believe I've never reviewed it. The staff are always smiley and friendly and the service efficient. The food is well priced and cooked to order.

It's not bad. Like so many inexpensive Chinese restaurants, you get what you pay with any luck. So, most dishes are a bit soggy and are much the same colour, but hey, who cares when your'e hungry.

Nice and friendly staff. Were welcoming and helpful. Quality of food was average. The chicken was not great quality - probably highly mass produced and reformed meat.

Starter and main for under a 10. Very reasonably priced. 10mins waiting for collection also works for me.

My only choice for takeaway Chinese food in Horsham. Always top quality and good value. Collection only but it's worth it

Always good to get a take away from here, service is excellent and its never a problem to have NO MSG!! One of the very few take ways in Horsham to offer this. In my opinion, its the best in Horsham but it is getting a bit expensive

This take away is always busy, a really good sign. Food is excellent, reasonable prices and the staff are terrific. I feel lucky to live nearby, I would definitely recommend.

Catering for all needs, happily meeting dietary requirements. On request they will cook specific dishes not on the menu. Food always fresh and good portion sizes

For me this is the best Chinese takeaway in Horsham, use most weeks food always excellent and good value for money. My favourites are Beef or Chicken with mushrooms and Chicken curry.

House rice and house noodles always cooked well, sweet and sour dishes good and can recommend the chicken satay or the mandarin ribs (nice and meaty) big orders get the prawn crackers.

This take away run by an Bristish owner offers good service and food with no MSG! Best Chinese take away in Horsham

A friend treated me to a meal from here. Although the food wasn't unacceptable it didn't come up to the standard of that from my usual choice of takeaway so I am unlikely to become a regular customer here.