palombos of balloch in West Dunbartonshire

Placed an order tonight at scoops for old school cake, as I have done many times. The picture below is what came.. I called them to say I had the wrong order . To be told I’ve been told to say that’s old school cake . I know that’s not correct as I have bought it many times. I said to the young lady you can’t change a cake and then advertise it to what you would like it to be called. No apology or offer to change to a different cake but they did refund the money after hanging up and picked the cake up. Indifferent attitude very disappointing

Food was delightful. We got the steak pie (it does come with chips but no peas) highly recommend very tasty. Also breakfast is very nice and does not come dripping in oil, highly recommend, we will be back 😋

22nd oct: they sorted everything out and were super nice about it

the food literally didn’t show up at all and they still took my money.

Great service food arrived on time all great

Great service. Food was lovely! Delivered really quickly so cookie dough was still warm. Will be ordering again :)

fantastic portions, absolutely amazing food. Will be ordering from them again!!!!

Perfect take away! Food all arrived warm and the delivery driver was so careful has the order had milkshakes aswell as mac and cheese which was delicious! Estimated time was about an hour but it in came in about 20mins!

Very nice visit loverly icecream and cheese cake, not expensive, you can sit in but not many seats

Order didn’t arrive, customer service is disgraceful. Girl on the phone couldn’t have been cheekier if she tried. Won’t be ordering again.

Very unpleasant person who rolls his eyes, I do not recommend

The ice cream was so yumm i had to review it

The best ice cream I've ever eaten!!!they were soooo good that the next time I go to Scotland I'll plan to stop there for those ice cream again.

Extortionate for what it is. Got a couple waffles, cookie dough and ice cream. Other dessert shops are much more generous while keeping a similar price as these guys. Extra £1/50p for a singular strawberry that obviously gets stored near onions and you could taste it. Only decent thing was ice cream. Probably wont be back :/

thanks so much! sent my mum an order for mothers day as I live in Australia. they took my order and my mum absolutely loved it. much appreciated

Quite possibly one of the best chocolate ice creams I have ever tried. Staff are so lovely and the location is perfect.

Called in for an ice-cream cone and not disappointed.... Nicely made and a good scope portion. Staff were friendly and catered for a family that were struggling to choose items.

excellent food and fast delivery

Best ice cream we've ever had. We will definitely be back soon.

Had the steak pie and chips which was delicious and a very generous portion. Rich gravy and a lovely puff pastry topping! Last week tried the ice cream, also great! 10/10

Lovely wee spot for an ice cream. A wee bit pricey but to be expected in a tourist area. Lovely ice cream and coffee plus delicious millionaire shortbread!

The food was really good and tasty! The staff wasn’t that friendly or really helpful but other than that, the experience was alright

A great place to stop for a snack.

Good services good coffee nice lovely staff 🧡

Good service and tasty Cappuccino!

The cold pasta dishes are always, nice and fresh. Tasty too.

Food was really nice, Soup was the best!

Yes beautiful helpful people with the knowledge how to make a good baken/egg roll or a full Scotish breakfast. Thanks to the girl who trusted me(the walker) because had to go and get some cash from somewhere.

Lovely meal early delivery generous portions apple Carmel cake delicious highly recommended

Food great always hot and cold shakes etc are as if they had just been made

Delivery time was over an hour but the food was worth the wait. Everything was lovely! Would definately order again.

We went for a late lunch. The portion of chips are very big for the price. The chips were hot and made fresh. The curry sauce and cheesy chips were so delicious. The chicken burger was good aswell. My panini was simple but very nice. They had a good drink and cake selection. The inside area is a bit cramped if you wish to sit down but they do offer takeaway and there is a nice park opposite. We later returned for scoops of icecream. They were tasty and they have a variety of flavours aswell as choices of cones and tubs. They do have fresh cookie dough but we did not have time to wait the 10 mins for it too cook. The staff were polite and friendly. I had a good experience.

Got a delivery the other night of four ice creams. When it came one was missing and didn't realise til we sat down. I called the shop to tell them and ask for it to be delivered asap as I had an upset 5 year old who wondered why his brother got one and he didn't. When I asked how long they would be I was told 'oh I don't know, we're really busy'. I'm sorry but if you messed up an order you should be prioritising them to make sure their order is completed before going on to anyone else's order. I ended up going down myself to collect the ice cream which defeats the purpose of why I ordered a delivery in the first place. The young girl did apologise but not an offer of a wee freebie or delivery money returned or anything. Pretty poor service!

Had some sandwiches, tuna and cheese they were fine, the tea wasn’t good the water wasn’t clean.

Soup tasted as if perfume had been sprayed near it but it was still nice & Cake was lovely .

Ice-cream was sound. Nice selection of flavours.

Food delicious, fresh & warm. Definitely my new go to!

Really Tasty Food. Burger and jacket potato were absolutely delicious. Coffee was also on point and I liked how the coffee was wrapped. Thank you. Happy Customer. 😊

Great tasting breakfast with friendly service.Only2 tables and counter at window but great value.

Lovely friendly staff,great food.

Very nice staff. However desserts was too sickly sweet so it wasn’t for me.

Quick, good staff and lovely. Went in the other day and got 2 milkshakes and an ice cream and it was lovely would highly recommend.

Milkshakes are amazing & food is lovely too

Want a great value for money breakfast....Scoops is the place.

Had double scoop cone ice cream ( chocolate and oreo ) and they tastes like typical Scottish ice cream made from fresh milk and cream.. absolute banger on a bright sunny day 🍨 highly recommended place to dine in ( atleast for the ice creams ) if you're visiting Balloch..

We didn't have breakfast when we left Glasgow so at 11:00 am plus we were looking for a place for breakfast in Balloch. We tried going to 3 other places prior...one said the breakfast was over, while another couldn't make us breakfast because they were too busy making drinks, and the third one which had a big sign for breakfast doesn't seem to care for non hotel guests. We stumbled into Scoops. It was cozy but very inviting. The young lady taking our order was very nice, so was the other lady who brought us the food. We ordered the family breakfast box . There was a lot of food. We were given 6 buttered buns and 4 each of the other items. We literally cannot finish them even though we (2 adults, a 17 and a 20 year old) were famished. First time eating black pudding and it was strange but most of us enjoyed it, but the potato scones were very good. Everything else was just as good. And all these cost less than £25. Well worth it. Thank you from California.

Ordered from scoops quite a few times, food is always fantastic! However really hate that it doesn’t tell u on just eat that ALL cold rolls come with salad. Also my rolls had far too much salad. Was a pain in the backside to get it out aswell! When I phoned the shop they told me it had already left the shop but just eat was telling me it’s still at the shop. Very confusing if your ordering before u get home! Tuna roll especially was annoying to get salad out as the salad was in the middle of all the tuna 🤦‍♀️ daughter wouldn’t eat her cheese roll because of salad.

Good quality, piping hot and delicious

In my opinion, not all items on the menu are equal. Baked potatoes are good. Lasagne, not so. Steak pie and chips are good. Soup, the last few times I ordered was way too salty....I have not ordered it for a few months because of that.....it may have changed. Overall, if you need fed, it is worth a shot.

Everything tasted waxy, for the price it wasn't as expected.

The food was it bit cold, the bacon could be cooked a bit longer

What a burger. Simply outstanding. Best burger I have ever eaten. I didn't think you could improve on your amazing breakfasts but you have. Everyone needs to try your food it's out of this world

I have tried most of their baked potato fillings and they are really nice.

The family breakfast deal is brilliant. Well cooked and good quality. Love this place

Been ordering from them all week and they have been consistently on time or early, and consistently providing fresh, good quality, down to earth food.

Amazing! Always love ordering from here!

Order from here every weekend , always amazing value , breakfast is beautiful,

Beautiful little shop very stylish and the food was absolutely amazing. Ordered a double cheeseburger and chips the portion size was incredible!!! Great prices from hot foods to ice cream and tango blasts. I will definitely be ordering from here again!! Lovely

Just had the best steak burger and chips, as well as delicious dessert. Will be making this place a favourite on my take away list 👍

Lovely grub lovely people been a few times, and will be back 😀

I order regularly from Scoops, mainly for their lovely lentil soup. This time, folks, the soup was salty, could not finish it. The Chilli baked potato was nice though.

Only had food delivered from scoops. Food was nice reasonable prices, and never had to wait long on food being delivered

We had a lovely breakfast in scoops of balloch.

Scoops: Saved my life, many a time. Breakfast is just a wee bit greasy but freshly cooked and tasty. Soup is great! Especially lentil. Savouries. Apple pie is great. Victoria Cake, superb. If you have a sweet tooth, try them all.

Steak pie is dynamite good service

Scoops is top notch. If you have a serious attack of the munchies, then let them feed you.

Best hot rolls and cakes in the area

The coffee was great! The shop was well decorated and lovely. Customer service here is the best in Balloch. Definitely 5 stars

Customer survice is the best in Scotland! The drinks are delicious. Would definitely recommened.

Was absolutely fantastic. The person was fantastic and friendly delivering the item and I’m in a hard place to found and was found quite fast. The food was still hot too and very tasty, I will definitely order again.

The food was really nice but the milkshake was absolutely amazing I can’t tell you how good it was genuinely outstanding!

Disappointed, again. On the last three orders, we've been less than impressed. We had lentil soup with so much salt in it that it was inedible. It did smell great though so we'd ordered it on another occasion hoping it had been an accident, but no it was just as bad. We ordered crepes the first was served with so much raspberry sauce (Like the sauce you get from the ice cream van) all over it that after a couple of bites I was done trying to eat it. My daughter ordered crepes last week and they were super under cooked just whitish yellow and completely bland, another dish in the bin. The chilli-con-carne was so hot it burnt the mouth off me. I like spicy food but that was nuts forget about ordering it for your kids. The lasagne sucked too, another time they under cooked. Today we ordered candy canes with the rest of our order. They were £1 each and were the size of the wee packs from the pound shop or Asda, total rip-off. My daughter does like the burger and chips though and I have to agree the burger was lovely and the chips were nice enough. Overpriced, under-cooked. Disappointing.

We ordered cheese burgers and the quality of the meat was definitely of the highest standard, served In a bun with lettuce tomato and onion, nice and tasty, as were the chips nice and fluffy, a fantastic portion which I couldn’t finish x

Burgers were lovely chips were well over cooked couldn’t eat them

Quick and friendly delivery. Yummy soup and fresh buttered roll, and reasonably priced.

Cookie dough was just a small cookie with a bit of chocolate on it, absolute rip off!! Boyfriends chocolate milkshake was just a glass of milk with a small bit of choc ice cream through it Kinder cookie pie was ROCK SOLID and stale. Almost broke my jaw trying to bite into it and tasted disgusting Absolute waste of money

there was a small mix up with sauce on my roll and they sorted it extremely fast! thank you for being so understanding

Excellent food and quick service for collection.

Amazing place, very friendly. Ham and cheese toastie were delicious very fresh!!!!Definitely, I'll come back!!Thank you x

Worst fish and chips ive ever had un eatable and long hairs in food had to bin it never again poor service

Great wee shop. Excellent choice of ice creams, cones or tubs.

We were searching for somewhere to have a lunchtime snack in Ballock today and found this great value cafe and ice cream parlour. Lovely owner and staff. Recommend the empire biscuits.

had scoops a few times for delivery food fresh & lovely staff, nothing is to much trouble if you have a problem janet is lovely & very profetional manner ile be back as food is ace 5 stars from me & mine 🥰

The staff where very friendly and efficient. We had a drink and the Terrys chocolate orange cheesecake. Delicious. The cafe was very clean and tidy. Would definitely go again.

Great breakfast very quick and fresh too Staff will go one better

Everything is amazing! The staff are kind and let you take your time and i am 100% going back 😋

Was away for few days as getting my whole house decorated from top to bottom just need to get painter and decorator this COVID is murder there frightened to come into Ur house 😭yeah so it was meant to be a break before a start to decluter and wash everything down before decorator finally comes!! Al definitely need a break whens it's done lol 😭😂 any excuse to get out of the 💩place they call scotstoun!!!! Anyone thinking of moving here DON'T!!!!! WORST PLACE IN GLASGOW 🙏🏽💚😘💋💋

Me being silly ordered for tomorrow instead of tonight, A lovely lady called Debbie called me and said that I ordered for tomorrow and honestly she is lovely as she's preparing it for us tonight, Thank you so much I'm so silly haha

We were out exploring in the early evening, having spent the day walking around and needed warming up, while we planned our next thing to do. The young lady who served us our hot brews (tea and coffees) was very hospitable and welcoming. We paid and on our way out, I asked where was a nice place to go and have a few drinks (alcoholic do t judge 😂). She gave us a few options of local pubs and we left to go and check a few out. We did and had a great evening. The next day we found ourselves back again. We called in after having been on a boat trip on the loch. It was needed as we were all a tad frozen. The young lady who served us the previous night was working again and remembered us. We had coffees again and a cake to boot. It’s a bit tight inside (it’s a small shop) so large groups are not going to get in, but fine for a couple of 2’s and 4’s. Brews were hot and service was very nice. Would I go again? Most definitely

Iced drinks brilliant! However take away cakes one was sour.😦

Good for a quick breakfast or lunch roll, I tried the full breakfast, very filling, silly me for trying to finish it all. Also trued the veggie version but not really for me. Ice creams look dreamy, must try them.

Was there this afternoon the service was superb and the ice cream was fantastic I even got a scoop of vanilla for my dog Fergus but definitely will return ⭐⭐⭐⭐⭐

First time sitting inside, a bit compact food ok.

Called in here for breakfast, food was great and plentiful didn't need anything for the rest of the day ! The place was clean and the lady who served me very pleasant. I would recommend.

Quick stop for some tasty food - near to the car park and friendly staff.

Delicious and creamy ice cream with generous scoops from delightful staff. Lots of great flavours to choose from, and a park for the kids across the way to enjoy the scooos.

I just bought 3 scoops of ice cream in a tub which should be £4, however I got charged for £5 because I asked for three spoons! I found this shocking - never go back.

Tasty dessert and friendly staff.

Stopped in for Breakfast about an hour in to a very long journey, I had the veggie Breakfast and my wife had a bacon roll and some potato scones, the service was excellent (the lady at the counter was friendly and smiled a lot) and fast. The food and coffee were really good and the menu extensive with lots of choice, a few more veggie or vegan options would have been welcomed. Overall a really good option for a stop off if your travelling the A85

I ordered on Lomond Eats. Food came fast, was hot and fresh and so nice! This was my first order from here but won't be the last. Recommended. Thank you 😊