Palm Bay Caribbean in Epping Forest

Lovely little place. Absolutely amazing authentic food. "Proper things" as we say. The service is great, everyone's very friendly and helpful. The place is clean and well maintained. Prices are reasonable. Cocktails are on point. I drove up all the way from mid Kent and it was worth every mile... 100% recommended.

I'm very impressed the food was done so good perfect seasoning we had the curry goat and it was done perfect definitely be coming back well done keep up the brilliant work guys 💯❤️

I've been here twice so far for lunch. Generous portions and delicious food. The service good and the place is really clean. It's halal too so it's a win win for me.

Great vegan food!! And great prices too :)

Not been here since our Xmas party 2022 & this is the best Caribbean food I've had since then, by far the best I've been to, in & around manor.

Bought a takeaway. The Chicken in the stew chicken was hard and dry. Looks like it was left over jerk, with skin and bones removed and put in the stew gravy. I have had food from there before which was good but now I see it is a GAMBLE if you will get good or bad food. Get ready to play roulette if you buy from here.

Customer Service is wonderful, the food is tasty 😋, and the food amounts are well worth its money, bring your family and friends.

Rice and peas very very dry. The chicken had a nice flavour but had gone past the chargrilled stage onto just burnt. Ordered on just eat, salad was missing from order. Delivery time was good.

They Forgot the ox tail, waited over hour n half food was cold and not even that nice, disappointed, waste of money.

Amazing food, drinks, and service! Always a good vibe. Our go to place when we visit the UK.

What's going on guys? I have been to Palm Bay many times. On my last occasion it seems like it has gone backwards in service (I waited at least 20 mins for my mains to be cleared) and my desert that I ordered never came out... The oxtail was tuff as old boots and the curry goat was a little better, but for a restaurant that specialises in Carribbean food, still not much better. I think that the restaurant is resting on its laurels, just because it is busy, they think that service and food quality can drop... Unfortunately, people will vote with their feet sooner or later and you'll have no business. So management, pull up your socks, train your waiting staff to be more attentive, a little happier and understand what's on the menu. Don't cut corners with the food. Go back to how you used to be.

What's going on guys? I have been to Palm Bay many times. On my last occasion it seems like it has gone backwards in service (I waited at least 20 mins for my mains to be cleared) and my desert that I ordered never came out... The oxtail was tuff as old boots and the curry goat was a little better, but for a restaurant that specialises in Carribbean food, still not much better. I think that the restaurant is resting on its laurels, just because it is busy, they think that service and food quality can drop... Unfortunately, people will vote with their feet sooner or later and you'll have no business. So management, pull up your socks, train your waiting staff to be more attentive, a little happier and understand what's on the menu. Don't cut corners with the food. Go back to how you used to be.

Called 30 mins in advance for a collection order and the food still was not ready. She then gave my food and it wasn’t even my order. Then I had to wait for even longer. No apology from the woman manager whatsoever. Rude and no customer service at all. Won’t be coming back solely cos of the service. This ain’t the first time I’ve had my order messed up. Will be the last time

We went for an early lunch and we sat close to the outside terrace as the weather was nice. We ordered our drinks and food but we had to wait around 30 mins to be served our drinks (that's including water!) We noticed other customers who had arrived after us all received their drinks before us, which upset us a little. Trying to get some attention from the staff at first was frustrating as we were ignored a few times. Once we did ask where our drinks were, they said they were "being made". Anyway...the drinks came once we complained, and the food came shortly afterwards. The food was really good and we were happy. The portions were very generous too, so make sure you go on an empty stomach! My husband had curried goat/jerk chicken combo with rice and Peas and I had the fish platter combo (jerk salmon and king prawns) with sweet potato fries. We will visit again as the drink situation hasn't put us off. We enjoyed the food too so it is definitely on the list of places to eat again!

Rubbish.....how could you serve dry rice to people .. No gravy ...no coleslaw.....I would never eat there anymore

I ordered a takeaway last night and the curry goat was very salty and it was was almost inedible and there was no spice to it. The lamb chops were a little bit tough too. Slightly disappointing as we waitied a lot time for the food. Dumplings however were really tasty.

Very lovely food melted in the mouth and a great atmosphere with the music Would book on weekends as it was very busy but still was catered to well, only recommendation would be to have a larger restaurant to accommodate more guests to enjoy the wonderful food

We had an incredible time! Great food and cocktails! Great vibes! Highly recommend.

Overall the experience was not great. The food took a while to come and when it did, it wasn’t hot. It was really nice food however. We had a bad experience with the manager present as we ordered drinks that were way too sour yet was supposed to include sugarcane and wanted to change them. The waitress was supportive and kind and offered to get us new ones yet the manager made condescending comments about how we knew what we were ordering and initially wanted to charge us for the drinks that were already taken. They were not half way drank or anything, literally a sip. Of just one, the other was untouched. Trying to argue with us about how we read the ingredients and still ordered the drink. The drink was not to our liking and I politely requested that the next drink include more of the sugarcane as I the other one lacked it entirely. The manager then made a comment with a lot of attitude. It was completely unnecessary. The rest of the staff however were bubbly and helpful and they were exceptional at customer service.

Went with my cousin for food yesterday Eating the rice and peas with oxtail took me back to stokenewington as a youngster Enjoyed the meal , staff are friendly and polite , good music and atmosphere Will return real soon

I had the pleasure of ordering Palm Bay for a large group of us. Everyone absolutely loved their food. I was so impressed that no mistakes were made with anyones order. The employees also made the ordering process so easy and communicated with us effectively. We will definitely be back and highly recommend. Thank you so much Palm Bay!

Good food alongside a good service.

This was a takeaway order....I love this food and restaurant.. however today I ordered the boneless curried goat and it was totally inedible....far far too hot it has burnt my mouth...after 3 mouthfuls I gave up even though I was so looking forward to it and starving...not sure what happened this evening but you couldn't taste any of the food just the hot sauce and pepper.

Nice atmosphere service is good Food I don't ABT halal food is available or not

Lovely drinks and food. We enjoyed the 2 for £14 happy hour cocktails - the rum punch was exceptional. The jerk lamb chops for starters was plentiful and a jerk chicken salad was delicious and very filling. Recommended.

Having eaten at a lot of caribbean restaurants at home & abroad this is a gem of a restaurant for my favourite food and i'm talking about the way your grandparents used to cook. Can't big up this place enough and a credit to the staff and chefs that keep it real. Even got Mr Wray on the shelf. A regular spot for me and da Mrs

As soon as you enter the restaurant you felt relaxed all the staff were friendly smiling no pushed up face's made you feel welcome customer service excellent no attitude As for the food 5 🌟 on point flavours delicious 😋 I've spread the word I'm back there again I've been to quite a few Caribbean restaurant and they deserve praise...

Absolutely amazing 👏🏽 1st time and everything is on point definitely recommend and will definitely be back!!! Proper authentic food, cocktails amazing and all so well priced. Cafe Caribbean, Loughton I thought you had it in the bag, this place tops you. If you haven't been pls go you will not be disappointed. To all the staff in the back and in front well done, keep doing what your doing do not change a thing 👏🏽💯😊

most of what I wanted wasn't available. but what I did have was very nice. will definitely give this place a second chance.

Amazing and delicious food. Great service. You will not be disappointed. The cocktails are very nice too. Restaurant great for any occasion

Amazing food the best Caribbean food I’ve had so far and very nice I felt like I was in my element of good food thank you so much for the amazing experience and great taste of food also cocktails to end the night .I 100% recommend this restaurant and staff are friendly also helpful great customer service.

I love this place..!! The food is amazing no matter what I order, never had a bad meal..

I keep on returning as it's that good. Why not come & pay this venue a visit. It's always busy & the food is mouth-wateringly great. Palm Bay Caribbean - thank you.

Jerk Salmon is my absolute favourite.

Delicious food but meat portion sizes are quite small. Staff were extremely polite but a little slow in getting orders and returning/making eye contact to ask if you need anything else. Atmosphere was lovely, nice background music, nice seating/spacing, but single sex toilet needs more regular attention. Overall would recommend this restaurant for a nice Carribbean meal.

The only reason my rating is bad it's because of the ridiculous size of the wrap It's simply overpriced for what we get. Such a shame because it was delicious

Ordered XL jerk chicken take away. Small portion and burnt.

First time ordering and so amazing I had to call and tell them! Thank you all x

That's it I've decided, I'm growing dreads. I have gone from salt and pepper to mouth tingling sensations from seasonings unbeknown to the Caucasian community. The jerk salmon...the lamb chops, complimented with rice and peas...this is what my life was missing. You have filled a bland void within me and changed it to vibrant joy. How can I go back home to Susan, when all she knows is baked beans. I am now transformed into the white yardie, life will never be the same. I want to argue about how to pronounce plantain but all my family want to do is talk brexit. The stereotypes wasn't even true, they had every item in stock and they have blessed me with soul touching customer service. Palm Bay Caribbean you are now a part of me 🤍

Everytime I order from this place they get the order wrong every single time and then never take responsibility that we get the wrong order! Ordered me and my children food recieved completely the wrong order to me phoning to be told once it leaves it’s not down to them! So having to then reorder from a BETTER place like we don’t wait long enough! Take the mick and staff are useless which don’t help!!!

All food is amazing.... Mac and cheese King prawns Everything.....

If the food wasn’t nice here I wouldn’t return , miss and item every single time I come never get my order correct

I am giving this a 5* because the food is exceptional and local people need to support local businesses so that areas thrive. But this review could so easily also be a 1* based on the service. An hour and a half wait for chicken and rice is an hour too long. I appreciate everything is cooked fresh and am happy to wait a little longer, but they clearly have an issue. And if you are in the resturant that issue is obvious. Palm Bay tries to be bother a takeaway and a resturant, and it can not cope with the level off orders from takeaways. Unfortunately due to the way food apps and their reviews work, they end up prioritising takeaway orders over restaurant. And the result is sitting diners suffer. The constant stream of those collecting takeaways also means that the restaurant is always cold (due to doors opening and closing) and crowded with people standing around waiting for their food. I appreciate since Covid, takeaways have boomed and many restaurants rely on them now. But your sit in eaters should not suffer. They either need a second chef, turn off takeaway orders when the restaurant is busy, or close down the restaurant. By trying to be everything to everyone, this place will suffer. I will return, as the food is exceptional. I only hope that the owners (who are great people), read this review and deal worth the poor service for dine-iners.

The building is vibrant, clean, comfortable, tidy, hygienic, bright, sleek, big enough and colourful that will make you happy when entering with a smile on your face. The staff are friendly, welcoming, helpful, knowledgeable, professional, well mannered, understanding, supportive, sociable, respectful, attentive, responsive and punctual. The food is delicious, meaty, mouthwatering, flavourful, fresh, tasty with right amount sauce but little bit burnt although overall quite good. The price is little bit expensive but quality over quantity which makes it worth paying for the food because the food is better than some place that offers the same food. My friend said the chicken is banging, lamb chop is decent and my little sister said all the food is great. You should go there, try food because it is great and you should go there soon possible before they run out of space or close until it is opened for tomorrow.

Very expensive and not very authentic

The food banged. I got a lunchtime meal a few days ago, and I’m still thinking about it…the food was absolutely delicious. The staff were patient and helpful. Got a really good lunch for under a tenner. The plantain was top tier.

Lovely little restaurant in an area where Caribbean food is scarce so a nice new addition. We drove past it several times though because the front didn't stand out, but inside the decor was lovely and intimate. We waited a while to get the table wiped, get drinks and eventually the food came out. Service is slow but the taste of the food does make up for it. The jerk chicken and rice and peas was divine. The saltfish fritters and plaintain were oily but once I used my napkin to drain the oil, both were tasty. I'd definitely visit again but make sure I've eaten a little beforehand to offset the delays in the service. Prices are reasonable too.

Good food at a reasonable price.

We really had a great evening, atmosphere was excellent Food was lovely

Service extremely slow upon arrival after sitting down we was served after other guests that came in after us then we waited a further 10minutes to be served after them overall took 30minutes for food to arrive at the table with drinks coming at the same time

As a Jamaican the food was 10/10 and I’ll definitely be back. Very authentic! The coleslaw, dumpling, jerk chicken, oxtail, everything!

The music is absolutely on fire 🔥. The food was good and the staff are amazing.

Really friendly staff and good food, I cannot fault it.

Second time dis place run ma belly ta rarse… I’m done.

First time trying the restaurant. Went with the hubs on a date night and it did not disappoint. The food was spot on, I enjoyed every bit of it. Will return again with friends and family.

Food is great with good portion size. However, service can be a bit slow. Great atmosphere with lovely music.

Loved it. The food was super amazing. Definitely a thumbs up.

Place was vibrant, the staff and especially the waitress was really nice 👌. The food, BANGING!!! Definitely my new lunch spot. Plus they care about students and those who in the NHS by giving them discounts. Cmon 😏

Everything about this place was terrible, the female staff were polite , but one of the waiters seemed like a hungry dog, kept coming over to try speaking to my mrs, looked like a desperate perv. Food was ok until I got home, then my stomach had some of the worst pains I’ve ever experienced. Stay away guys. Food is horrible staff even worse. First and last time Never again

This place has the worse customer service and you have to wait over an hour for delivery and they ignore the phone. They have really bad out look on how a business needs to run. Will never order from here again

Excellent service, food was lovely, Would definitely recommend. I had googled online and found this little gem. Really impressed and good range to choice from

Palm bay blew me away! Amazing decor, friendly service, and phenomenal food. Every bite was a masterpiece. Don't miss it!

Great food. Great curry Goat and jerk chicken.

Food is banging and super nice people, great lunch deals

Really enjoyed it here. Food was lovely.

What a gem. Great taste and flavour for all our dishes, real bbq and got 25% off eat in on a weekday lunch!

Awful customer service. Waited 35 minutes for our drinks just to find out that she couldn't make one of the drinks as hse didn't had one of the ingredient, so I had to order fizzy drink as I was worried that I will wait for my drink another 30 min. Then finally came and took the food order....., 45 minutes on the clock. The restaurant was basically empty but the staff enjoyed having a good laugh and then the waitress was only interested in one customer with whom she clearly had a NICE conversation. The food is ok but after such a long wait you simply loose the interest!

From entering into the restaurant to leaving a very positive experience. The restaurant was clean warm and welcoming. Very comfortable. The service was extremely polite and friendly. Very professional. The food was quick. Hot very tasty well prepared and all came together ( we ordered a lot) this is the best West Indian restaurant I have been in and I’ve been to many. The food is authentic and very Caribbean. Highly recommended

Been visiting palm bay for quite a while now Food never fails and neither does the service We ordered the combo platter for two which includes two main dishes and one large side and 3 small sides. We opted for the curry goat the curry chicken rice n peas (large side) 2 x coleslaw and 1 X dumplings Between the hours 6-9 the cocktails are 2 for £14!!! I love everything about palm bay real homely feel and wholesome food! Well done guys keep it up 🙌

Thank so much to the team tonight Great food great atmosphere thank you for making my nans 81st special

Palm bay Caribbean was so delicious and enjoyable the food was 10/10 costumer service was amazing especially our waitress Memphis she was sweet and patient when my family and I didn’t know what to order helped us pick out some food from the menu and everybody was satisfied the food was amazing and my mouth was bursting with flavour it was amazing and would recommend all my family and friends from America if they ever came to London to come here this place is amazing

Best carabean restaurant I've been to. Staff very polite and chilled. Food amazing. Excellent quality all round

Our first time at at palm bay and what an experience, the food was banging and the music created a nice vibe , our server was Matty who was friendly and welcoming, cocktails and food was fabulous.

I was served by Fatima and Memphis. Great service! My friends and I came here for the first time after classes and left in a positive mood

Was served by Memphis and Fatima today- great service and food was 10/10 as always!

Amazing food and drinks! Definitely worth a visit! Mac & Cheese was the best!

Fatima, Martina and Tess absolutely rocked the gaff. Stuffed. How ya mean.

Having travelled over an hour to get here, the food and service provided by Fatima and Memphis did not disappoint. Would recommend and will be coming back..

Food was great! It was my first time having Carribean food and being served by Fatima, Martina and Tess made the experience even better. Great vibes and a great atmosphere! Would definetly come again!

The combo platter was delicious, had two of my favourite dishes at the same time (curry goat and oxtail).

Great zervice, food & atmosphere, loved the cocktails!

Palm bay Caribbean was 10/10 never had food like that before part from soul food it was something different flavours bursted in my mouth when I took spoon full of everyone was so polite especially a waiter Memphis she was nice and helped us pick from the menu she was Patient with my family member when they didn’t know what they wanted I would give her 10/10 I would recommend this place to all my American friends if they was coming to london

food was excellent and caim in a very decent time, had really good service and i would 100% recommend coming to anyone interested

Flavours were 10/10 for dine in. Had previously ordered via uber Eats but wasn't as good. Lunch deal with 25% off makes this the best in the local area.

Literally just got some take away after my son asked to get some jerk chicken after football. Ordered jerk chicken and rice amd some lamb chops. Moment we walked in the staff were really pleasant. Lady working the till had a smile on her face even though we was taking an age deciding what to order. The food was absolutely perfect. Taste was perfection seasoning was perfect. Chicken was really nicely cooked along with the lamb chops juicy and full of flavour. Chef also gave us extra chops and gave my boy some wings which we did not even order. Really nice touch and truly tasty. Nice place, lovely staff amazing food. Keep it up guys. Will defo be back. 💙

Delightful evening. Had curry chicken roti with mac cheese and coleslaw. Luv the coleslaw. Roti was nice. Chicken was tender. Strawberry Daiquiri was spot on and staff were nice and patient

Ordered a take away back in June 2023 (Lovely). However I Will Not be eating here again. 1 Star rating. Upon collection, nice service. Ordered via Uber eats. Ordered Oxtail meal and veg wrap. Food was cold, fatty, chuncky pieces, insipid, runny gravy and the Oxtail had thick hair on it which I've NEVER EXPERIENCED. Rice and peas werent great. The rice gain was halved. I've enclosed two photos. Veg Wrap, looked substantial ordered plantin, coleslaw salad and pepper. They over compensated with the salad, plantin was chopped into small pieces NO COLESLAW, instead they supplied a source which replicated the taste of coleslaw and excessive with the pepper which spoilt the taste. Over priced for small portions. The restaurant and the staff seem pleasant. Pity about the chef.

Really nice restaurant, food is soo good. We dine in, but we have had takeaways in the past.

My friends and I had a late lunch on the 20th Dec 23. My first experience of Caribbean food. Food was absolutely delicious. Staff were lovely and went above and beyond. Lovely little restaurant, great music really set the tone. We would definitely go again. Great value for money. Food is halal!

We have been coming here for a good few years sometimes weekly on a Sunday, I have noticed a massive drop in the customer service. This Sunday I attended and even come early so it wasn’t busy and I could get better service. That wasn’t the case! It’s like they have very inexperienced young people running the shop who really don’t know what they are doing or how to serve food accordingly. Also definitely do not know how to talk to customers. The food is nice most of the time but because of the customer service I’m afraid I will not be returning as every week recently you can guarantee something missing from your order or your food sitting under the keep hot counter for 15 minutes so when you receive it, most of the time it’s warm.

Great food great customer service. Loved the jerk wrap!

I had been recommended this restaurant & The food was even better, well seasoned & cooked, it was beautiful! The staff were friendly & engaging, the music was wonderful & ambient & the the food was made with love!

Large party nothing too much.for our server. Thank you.

It was a bittersweet day for us but Palm Bay made the bitter sweet. Food was great. Jerk prawns were well cooked and nicely seasoned. Some places put too much spice and overcook them. There was 12 of us there so we ordered the Palm Bay Platter plenty of meat, prawns, with extra sides. It was more than enough food for all. The service was excellent. Jasmine our server looked after our table exceptionally well. Nothing was too much for her. Great atmosphere when good music playing in the background. It's definitely worth a visit. Me and my family will be returning for sure.

Great service, and food. I will be going there again

A new experience for us. Booked a table looking for something different for a night out. Brilliant choice. Ordered 2 rum punches in happy hour. Strong, rummy and punchy! Had the goat curry, jerk chicken, with various sides like coleslaw, plantain, sweet potato fries, dumplings. All excellent. Goat curry was the best. Plenty more drinks. Overall great value and great food. I'll be going there again soon.

Fabulous food and rum punch! Just delicious. Amazingly good value for money. The curry goat was excellent! Generous portions, we took food home with us.

Standing ovation for Palm Bay! Came here with my husband and friends. My, my, my, my, my....food was delicious (best curry goat I've ever eaten!), cooked to perfection, beautifully served, and piping hot! Wonderful, relaxed place to be, great music, great vibes. Thank you guys for a fantastic night and great service. Definitely coming back! Will recommend this place to everyone!

Standing ovation for Palm Bay! Came here with my husband and friends. My, my, my, my, my....food was delicious (best curry goat I've ever eaten!), cooked to perfection, beautifully served, and piping hot! Wonderful, relaxed place to be, great music, great vibes. Thank you guys for a fantastic night and great service. Definitely coming back! Will recommend this place to everyone!

Food is always good at this spot. My wife and I always pop in when we’re in the area. Oxtail flavour could be better but food good overall.