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OpinionsNoteTripAdvisor84.5

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Siamo stati a prendere il caffè in questo locale fungere sia da hall dell’hotel che da bar. Non posso commentare il servizio hotel perché non ne abbiamo usufruito ma solo la parte del bar. Abbiamo preso un cappuccino, tre espresso e due dolci. Riguardo ai dolci niente da dire, i bimbi li hanno mangiati senza problemi, per quanto riguarda il caffè e il cappuccino se si potesse dare zero lo daremo: era imbevibile. La cosa strana è che si presentano veramente bene, sembrava di essere in uno dei nostri bar italiani: tazzina giusta, disegno nel cappuccino, insomma pensavamo di aver centrato il locale, invece il caffè era davvero acido, l’abbiamo lasciato tutti la. Sembrava quasi l’avessero bruciato, non si poteva bere. Tra l’altro noi siamo abituati a berlo senza zucchero apposta per assaporarne il sapore ma questo nemmeno correggendolo con due bustine di zucchero è migliorato. Quindi mi dispiace ma sconsiglio assolutamente questo bar a meno che non migliorino la qualità che per ora è pessima

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Erika . 2024-05-08

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Handy cafe with some nice staff and coffee. Had breakfast here and really enjoyed the goats cheese and pomegranate on toast

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GlobeTrotting55015 . 2022-10-31

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If I had stayed here for one night, I would immediately have awarded this property five stars. Its bestselling points are: 1. Superbly central location; you can access almost everything in central london by foot alone. 2. Room amenties were most lovely: there was a large Marshall Bluetooth speaker, a complimentary minibar (with coke and coke diet, milk, beer) - and popcorn ; very nicely scented toiletries (lavender-peppermint) with plenty of soap, shampoo and conditioner in large dispensing bottles, towels were large and luxurious; windows were large and came with electric operated curtains. 3. Air conditioning was quiet and working well. Yes, its “basic” but sometimes, basic things like this can get on your nerves so I’m glad it worked throughout my entire stay, peacefully and effectively. However, I stayed for six nights. Here’s the usual problem - the longer we stay in any property, the more “problems” we discover. Almost all the time, such “problems” have to do with consistency. Although the fridge items were replenished daily, the popcorn (and sugar?!!) wasn’t. The hotel also lost two opportunity costs on us. Firstly, the discordance between the receptionist and ther manager who proactively emailed me and asked if I wanted the hotel to arrange for two-way airport transfer. I had initially declined but on arrival, I decided to request the receptionist for airport transfer to the airport - the reply i received was that the hotel did not offer such a service. The second loss to the hotel was that at registration, I had clearly ticked the boxes for daily breakfast, but it turned out that they had missed it so they did not “cater” the breakfast for us (apparently the cafe needs to ‘prepare’ pre-orders). That’s fine, so I suggested i would pay for the daily breakfasts for the rest of my stay- the reply i received was that it was no longer possible because i didn’t pay on arrival. I’m grateful to the receptionist for offering us complimentary tea and coffee from the cafe on arrival (“because we are staying for so many nights”). But the above, and oh yes the incredibly soft pillows (you need two to provide some decent neck support), dented my experience here. Lastly, I couldn’t connect to the Bluetooth speaker at all. Oh well…

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Derrick Aw . 2022-10-05

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I Live in London and I just come to the coffee shop. The staff in this place is very kind and friendly. Always paying attention to all, they are very professional. I guess all of this is the same at the hotel so, at least from my experience at the coffee shop, I would totally recommend this place. I am very happy with the experience :)

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patricia- mad . 2022-01-22

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Liked · Page 8 is at a super location - buses right when you exit the hotel, underground train is 2 minutes walk. Its right on Trafalgar square in front of the National Museum - you can't get a better location. This was especially nice since we planned to spend time around Soho / Covent Garden and this meant walking distance. The hotel rooms are spacious, and we found the facilities matching our traveling needs - a large safe fitting laptops, small fridge, toiletries, water, TV. The hotel staff was very nice and accommodating on the several times where we approached them. The cleanliness wasn't perfect but it was definitely comfortable. Disliked · We did find several long hairs scattered around some prime locations - near the bed, on the toilet, in the sink, in the shower. One of the reasons we chose this hotel was because of the cleanliness rating, and while it did not disappoint per say, I do think its a point worth improving.

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Alex D . 2021-10-07

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