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4.3

Based on 467 opinions finded in 4 websites

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Nº 2167 in 7028 in City of London, Westminster

Nº 320 of 1079 Other cuisines in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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When you feel like treating yourself a nice coffee to start the day better, and eventually you feel worse than before (after coming to this Costa).

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Pablo Godino . 2024-11-19

MORE AT Google

On the week days this store is well run. The weekends however, the staff are just incompetent, they mess up the drinks and think when you ask to eat in you want the food wrapped in a bag. Avoid on weekends.

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M J . 2024-11-15

MORE AT Google

The service is adeguate, the place a little bit dirty and the atmosphere of the place ok, as there is enough place to sit and stay. The food was good.

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Fabiola Gatti . 2024-10-28

MORE AT Google

A spacious Costa outlet with plenty of space for seating inside. Toilet and wi-fi available. Efficient and friendly staff.

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David Weatherley . 2024-05-03

MORE AT Google

A favorite café in London if you want to have a quick coffee and eat a sandwich. The large Café Latte is particularly delicious, but so are the sandwiches!!

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Marie Miesel . 2024-04-15

MORE AT Google

Dirty tables, no proper cups for sit in customers, staff more interested in chatting to off-duty colleagues than making the place look less minging.

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Stephen Jones . 2024-03-25

MORE AT Google

Normally I get great service at Costa, it is why I often chose to go here instead of other places however my service today (Sunday 3/03/24) was nothing short of abysmal. I ordered a tea to have in, what they first tried to give me was a half filled take away cup, when I reminded them that I wanted to have it in store they looked at me blankly while I had to repeat myself thrice. They finally went to remake the drink using the normal teapot that you get when you have a drink in only to half fill that aswell. On top of this they did not put the tea bag in, instead opting to just throw it on the tray. They then turned their back on me as they went to serve the next customer forcing me to have to ask them for milk that they slammed on the tray. All together a very unpleasant experience. I will defiantly not be coming to this costa again.

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Fringlish . 2024-03-03

MORE AT Google

Nice place, good service but I have received the saddest slice of cake of my life.

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Monica Z . 2024-01-21

MORE AT Google

Favourite Costa. Very polite staff. Always a clean environment and a lovely atmosphere to sit and read.

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Mary Moore . 2023-12-23

MORE AT Google

Nice Costa. Plenty of seating on Saturday afternoon

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Jody Fry . 2023-12-02

MORE AT Google

This could be a really nice costa. Could be.. However, the tables are quite dirty. The staff half of the time have very little to do and yet could not clean the tables. When I sat down I could identify what previous person had eaten... 😳 In addition, there was loud, bass heavy music, which after a while can give you a border-line headache and makes it almost impossible to do some work (which I hoped to do..) 😕 Room for improvement? No doubt! 🤔 😊

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Joa. J. . 2023-10-24

MORE AT Google

Need a good comfey chair after a weekend in London? It's worth popping by for a coffee, at probably the best Costa I've been to. We had a great weekend, but the struggle in the area to find somewhere to chill on and non bar/stool was desperate. Recommended for chairs, coffee, lots of power outlets for travellers, and atmosphere. 👍

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Matt Brooks . 2023-07-31

MORE AT Google

Nice little place for coffee and snacks.

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Khalid . 2023-07-24

MORE AT Google

I was searching for wireless charging in London, This was the closest I could find near Liverpool street station. Atmosphere was nice, a lad from Lithuania I believe was working here and made a small talk with every customer, also offered a discount on some articles. I read the daily City AM and Metro paper here while my phone was charging and I can say, great and clean Costa Coffee!

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Edward . 2023-05-27

MORE AT Google

Fresh and tasty patries, with lovable personnel!

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Gil Les . 2023-05-22

MORE AT Google

Very good deal for the price. The people working here were very nice also.

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Rene Weise . 2023-04-22

MORE AT Google

Amazing Staff, Always Fast And Highly Recommended. A must visit for those who want a quick coffee or a group of friends and family who want to grab a bite to eat in a nice clean shop.

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Billy Hole . 2023-04-11

MORE AT Google

Great coffee shop with friendly service!

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Daniel Wilson . 2023-04-01

MORE AT Google

This is a very nice Costa with lots of seatings in the back and lots of places where you can charge a phone or a laptop.

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Johan Ohlin . 2023-03-19

MORE AT Google

Many charging points and good service

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Ruby Peng (wanderlustruby) . 2023-03-08

MORE AT Google

Lovely Costa - nice atmosphere, tables not all crammed together which is a lovely change! Staff super friendly and helpful

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Jolie Cooper . 2023-03-08

MORE AT Google

It's very spacious and nice. However it's pretty cold inside because of the air conditioning. And the staff did not care about the feedback about it...

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Furkan Ayhan . 2023-03-07

MORE AT Google

Just outside Liverpool St station, located in Eldon St, it's a great place to grab a cuppa before heading to work. Super friendly team! Lots of tables and charging points for laptops and phones as well.

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ClareMcK . 2023-02-12

MORE AT TripAdvisor

We do like this Costa coffee outlet in Eldon St near liverpool station.

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Ted Shelley . 2023-02-01

MORE AT Google

Air-conditioning was blowing right in our backs wherever we tried to sit, otherwise a relaxing and nice place with good service.

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Kamen Kirov . 2023-01-29

MORE AT Google

Bad hot chocolate. Bad service.

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Frassino 21 . 2023-01-16

MORE AT Google

Normal Costa - quite low on stock of sandwiches when I visited - but not their fault I guess.

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Philip Keeley . 2023-01-09

MORE AT Google

Lovely Team here, all smiley and helpful! Great coffee ✨✨💓💓🦄

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Denise Gurbuz . 2022-12-01

MORE AT Google

Friendly staff, great service. Manager was so accommodating when I spilt a full hot chocolate (with whipped cream) all over the table and an armchair. Wouldn’t let me help clean it up and replaced it with a new drink without my even asking. Will definitely visit again.

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Karla B . 2022-11-28

MORE AT TripAdvisor

At this particular shop, poor service, coffee is bad.

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Gjok Preni . 2022-11-08

MORE AT Google

Coffee has a bitter taste and its expensive.

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Stewart Turrell . 2022-09-25

MORE AT Google

Lovely costa coffee- obviously has the full range of food and drink options (the cakes were fresh and very tasty) and the layout and ambience of the store makes it a little place to relax

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Elizabeth Smith . 2022-09-19

MORE AT Google

Hidden gem 💎 love this Costa coffee the staff were very happy and friendly the food and coffee was very nice. Place is very tidy.

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James Bushell . 2022-06-28

MORE AT Google

Popped in here for a quick flat white takeaway this morning. Renewed my faith in humanity. I've never been so warmly greatly by anybody in a coffee shop. The staff were so super friendly happy smiley that it touched my very soul and has given me a smile for the rest of the day. Thank you!!!!

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Andrew Hunt . 2022-04-22

MORE AT Google

Lovely coffee as usual. Thank you!

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Maria Ciobanu . 2022-03-24

MORE AT Google

Your stock standard Costa coffee experience. Great place to catch a quick lunch. Staff are very friendly and coffee is very good. Staff are always willing to go the extra mile to make you feel comfortable. Great place to work/catch up on mails. Gets very busy around lunch time.

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Imraan Moolla . 2022-01-29

MORE AT Google

Very noisy building right next door jan 2022.

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Andy Fernandes . 2022-01-20

MORE AT Google

Lovely female member of staff in the morning Guessing she's the manager If i was working in the area would definitely Order more coffee ☕

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Andrew Moloney . 2022-01-15

MORE AT Google

Very helpful staff good Christmas orange drink.

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Tony Zotti . 2021-11-24

MORE AT Google

Really good coffee, nice environment and friendly staff!

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Alejandra Carles-Tolra . 2021-11-15

MORE AT Google

Great! Very small vegan cake selection thou. Just cookies 🍪 🤣🤣

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alison smith . 2021-09-28

MORE AT Google

Surprisingly clean. Service was pleasant. Quiet on a Monday afternoon. I just had the vegan gingerbread latte vegan cookie. It was nice but a little sickly for me. Why they gave me two was beyond me! I accepted but gave it away. One was enough!

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Abovetheclouds . 2021-09-27

MORE AT TripAdvisor

Not that busy do plenty of seats available. Coffee and toast up to usual standard.

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Tony Lyons . 2021-09-18

MORE AT Google

Staff is young and not very polite. The tables are not cleaned. Very cold inside.

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V . 2021-09-02

MORE AT Google

One of the best Costa Coffee stores. Atmosphere: awesome Customer services : excellent. Staffs are very friendly, helpful and approachable. You would definitely enjoy sipping your coffee here while charging your phone or laptop as this place has many sockets around the tables. Also there is wireless charging place while you wait for the coffee to be served . 😍

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S M Iftaker Harun Sumon . 2021-08-23

MORE AT Google

Very good service. The barista was by himself and the shop was busy but he was excellent and very helpful

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Chris Sheldon . 2021-08-21

MORE AT Google

The staff are friendly and clean the store thoroughly

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David Woolmer . 2021-08-04

MORE AT Google

Simona and her colleagues are excellent

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Damien Carty . 2021-08-04

MORE AT Google

Always get my iced mocha from here before work and it's always perfect!

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4driana Fernandes . 2021-06-07

MORE AT Google

Typical Costa in a modest building with a cosy atmosphere. Varies seating and a few nooks. A tad more pleasant than your average. Friendly staff and clean tables, etc.

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Dave Pickering . 2021-06-04

MORE AT Google

Ciao! Excellent Costa outpost with super friendly staff and great service.

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James Pargeter . 2021-06-01

MORE AT Google

Had an offer for cheaper coffees for three days didn't work employees didn't care, still tried to charge full price.

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Sir Donks . 2021-05-01

MORE AT Google

Romanian lady very loud and very rude im their customer last two years every single day I go for coffee today she was very rude with me.she doesn't know how to speak with customer manger should take notice.Next time im not gona go there.Avoid this place

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Aliyan khan . 2020-11-30

MORE AT Google

Fast efficient services. I love the cheese and tomato toastie tastes like pizza. Pricey though

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mighty pika . 2020-11-09

MORE AT Google

Friendly welcome, excellent service and superb coffee as you would expect

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Andy Deaves . 2020-09-12

MORE AT Google

I just been there as a my first time and i ask for something and i been served as normal but they need to have a little chat with romanian girl @simona to come down and if she it's tried need to repot to manager that .. every one it's upset ...i heard from she speaking with one romanian customer if i was in romania i don't know what it was gonna happen.. anyway verry tasty coffe.. please sort out with staff u might lose customer

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Marius Nastac . 2020-09-05

MORE AT Google

Very poor service also very rude staff in this coffee shop

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Abderrahmane Megartsi . 2020-08-11

MORE AT Google

Pretty spacious, clean & comfortable. Not too busy (Saturday lunchtime). Decent cappuccino and banana & walnut cake.

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Martin Griffett . 2020-03-04

MORE AT Google

Costa outlets can vary slightly depending on location, available space and refurb level. If you like our offering this is a very good one. (Transparency - I work for the wider company).

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John Platten . 2020-01-10

MORE AT Google

Morning pick up is a must from here. Great Mocha or a cappuccino, not so keen on the food tho as depending on who serves you depends on the quality of the food OR drinks

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Jason “Mint Leaf” . 2020-01-01

MORE AT Google

Después del desayuno y una caminata necesitábamos un pequeño recojo. Así que pedimos un Latte grande, un Chocolate mediano de Navidad y un Muffin de chocolate de Terry. Las bebidas eran perfectas y el servicio también. ¡¿El panecillo hubiera estado un poco menos seco que le daría a este lugar 5 estrellas ?!

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Martin Carlsen . 2019-12-20

MORE AT TripAdvisor

Good variety of toasties, cakes and pastries. Friendly fast service

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Annette Dale . 2019-12-13

MORE AT Google

Famous for breakfast and hot drinks

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Santhar Param (Santhar) . 2019-11-30

MORE AT Google

Awesome staff beautiful store ❤

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malak hababy . 2019-11-11

MORE AT Google

Buen local, falta servicio a las mesas

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Jose Ignacio Figuerola Perez . 2019-11-06

MORE AT Google

Lovely team behind the bar even very early in the morning, who make the place a great location to start the day.

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Eduardo Sanz . 2019-10-21

MORE AT Google

7 35 on Saturday morning toaster machine is not up and running yet different stuff in today nuffin ready its unavailable not good enough week stuff 100% better

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ricky dogs . 2019-09-21

MORE AT Google

Good coffee relaxed atmosphere in the City

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Robert Taylor . 2019-09-12

MORE AT Google

Good tasting coffee, first did a review 3 months ago (4 *), been back, coffee was a good as ever, the atmosphere really nice, the cake was really delicious, will go again, also upped rating to 5 *

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Ken Price . 2019-09-01

MORE AT Google

It's a great Costa, this one ..roomy, seating outside too.. efficient staff, and all the usual goodies..I always enjoy a chocolate twist or a little Tiffin with my cappuccino..

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Andy Narbrough . 2019-08-21

MORE AT Google

Quiet just before lunch. Coffee was good but food was not great.

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Joshua . 2019-08-16

MORE AT Google

This is a standard large Costa Coffee but the service is often unprofessional. They seem to want to have a laugh as opposed to serving customers. Not all staff but some. Lack of hygiene also makes this not my favourite Costa. Could do a lot better:(

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Susanna S . 2019-08-10

MORE AT Google

Esta franquicia de café es un elemento básico para mí en Londres. El café es honesto y los pasteles son buenos. Me gusta su producto

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Waggy1610 . 2019-08-01

MORE AT TripAdvisor

Busy friendly coffee shop with helpful staff, great coffee and a lot of seating.

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Judith Blackburn . 2019-07-29

MORE AT Google

Very mediocre coffee, but ok pastries

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Peter Kras . 2019-07-28

MORE AT Google

Nice venue. Good coffee, good service, plenty of seats and, most importantly, quiet enough for you to hold a decent conversation without having to shout across your table.

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Derrick Moodley . 2019-07-11

MORE AT Google

Possibly the best coffee shop in the area. Don't expect to wait too long for your morning coffee as the team are exceptionally quick!!! Which certainly helps if like me you're forever running late. Smiles in the morning from the friendly team always! Could not recommend this place enough

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Sagar P . 2019-06-26

MORE AT Google

Friendly staff coffee was not hot , tables needed clearing more frequently ,floor dirty and toilets were really tired and not that clean .

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Lynne Lawrence . 2019-06-08

MORE AT Google

This shop is very spacious and it can be busy during the week. I really enjoy the atmosphere during weekends, having coffee with friends or relaxing with a book. Staff is usually friendly. My only issue would be with some people who go there and don't buy anything and still take a seat to use the space as their living room, talking loudly on the phone. And that is becoming more frequent.

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Ricardo Y . 2019-05-11

MORE AT Google

Amazing customer service by the team

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Kiryu Poku . 2019-05-07

MORE AT Google

Coffee good as always. Bit souless as a venue though

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Chris Featherstone . 2019-04-30

MORE AT Google

Your regular Costa Coffee shop.

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Kish Deval . 2019-04-29

MORE AT Google

If you'd like a quite,away from Liverpool street station place, this is your stop.

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HU BO . 2019-04-11

MORE AT Google

Costa Coffee - Eldon Street on Wednesday morning 6th March 2019 at 9:25 am "baristas with broken English" on first till (from entrance) provided rubbish customer service. She did not take order properly and tried to charge additional bits on top of the order. When I noticed I asked for refund. She could not process card refund from card machine and apparently She got angry, frustrated and took money from the till and throw at me like I am a beggar. Not only that, got both of our coffees wrong :( Shame this is the level of customer services of Costa Coffee at one of main location in London City. #NOmoreCostaCoffee

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M Khan . 2019-03-06

MORE AT Google

Great coffee and great service!

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Pete Bainbridge . 2019-02-25

MORE AT Google

Charging points, wifi, caffeine and toilets, what more do you need to work? All the necessities in this Costa, highly recommend!

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Kanke Ishaku . 2019-02-16

MORE AT Google

Fast service, good customer service and drinks.

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Paul . 2019-02-15

MORE AT Google

Good for meeting. A tax noisey but overall good. Service was quick. Coffee was awful and there were too many uncleared tables for too long.

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FT K (Șegun McShegz) . 2019-02-05

MORE AT Google

Great staff, great location, but passé, could be so much better

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jerome cardon . 2019-01-12

MORE AT Google

Same as usual + Times & Guardian to read

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Brian . 2019-01-04

MORE AT Google

Slim line coffee shop, generally a bit of a queue but not that surprising considering the area. Friendly staff but I always find it very slow

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Mark Jewell . 2018-12-30

MORE AT Google

Didn't take a photo of my pre-Christmas treat of Pigs in Blankets panini as I was in a bit if a rush and wolfed it back...that's how enjoyable it was. Visiting at 4.20pm the branch was busy but not so that I got a table seat without having to clear away a previous customer's tray. Service was very efficient and offered a choice of milk for me tea.

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Allen Tsui . 2018-12-12

MORE AT Google

Sunday morning with less than 10 people in the store... The two "baristas" and I use that term loosely couldn't cope. Got both of our coffees wrong. I would honestly dread to think how bad this place could be first thing on a Monday morning when it's busy!

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Jay D . 2018-12-07

MORE AT Google

How Costa coffee is the UK's number one coffee shop is beyond me. Decided to give you guys one more shot but once again Costa made me a glass of milk with a hint of coffee

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Adam Cohen . 2018-11-23

MORE AT Google

Friendly staff, clean store, good coffee.

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Soumen Chatterjee . 2018-11-04

MORE AT Google

Nice staff, but nowdays a coffee cost more than a pint of cider from my local then at costalot.

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Edward Sangster . 2018-10-30

MORE AT Google

Nice little costa, comfy chairs and they keep it warm when it's cold out side.

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Daniel Törnroos . 2018-09-30

MORE AT Google

Amazing coffee with lovely staff. It has a lot of seating place inside with charging points.

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Manik Garg . 2018-08-30

MORE AT Google

Large Costa, always seating available

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Peter Waine . 2018-08-23

MORE AT Google

A small branch that is often unclean, with grumpy staff. But they serve Costa coffee just like every other branch.

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Gary Fenn . 2018-08-10

MORE AT Google

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