Based on 467 opinions finded in 4 websites
Based on 467 opinions finded in 4 websites
Nº 2167 in 7028 in City of London, Westminster
Nº 320 of 1079 Other cuisines in City of London, Westminster
Opinions
When you feel like treating yourself a nice coffee to start the day better, and eventually you feel worse than before (after coming to this Costa).
Pablo Godino . 2024-11-19
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On the week days this store is well run. The weekends however, the staff are just incompetent, they mess up the drinks and think when you ask to eat in you want the food wrapped in a bag. Avoid on weekends.
M J . 2024-11-15
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The service is adeguate, the place a little bit dirty and the atmosphere of the place ok, as there is enough place to sit and stay. The food was good.
Fabiola Gatti . 2024-10-28
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A spacious Costa outlet with plenty of space for seating inside. Toilet and wi-fi available. Efficient and friendly staff.
David Weatherley . 2024-05-03
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A favorite café in London if you want to have a quick coffee and eat a sandwich. The large Café Latte is particularly delicious, but so are the sandwiches!!
Marie Miesel . 2024-04-15
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Dirty tables, no proper cups for sit in customers, staff more interested in chatting to off-duty colleagues than making the place look less minging.
Stephen Jones . 2024-03-25
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Normally I get great service at Costa, it is why I often chose to go here instead of other places however my service today (Sunday 3/03/24) was nothing short of abysmal. I ordered a tea to have in, what they first tried to give me was a half filled take away cup, when I reminded them that I wanted to have it in store they looked at me blankly while I had to repeat myself thrice. They finally went to remake the drink using the normal teapot that you get when you have a drink in only to half fill that aswell. On top of this they did not put the tea bag in, instead opting to just throw it on the tray. They then turned their back on me as they went to serve the next customer forcing me to have to ask them for milk that they slammed on the tray. All together a very unpleasant experience. I will defiantly not be coming to this costa again.
Fringlish . 2024-03-03
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Nice place, good service but I have received the saddest slice of cake of my life.
Monica Z . 2024-01-21
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Favourite Costa. Very polite staff. Always a clean environment and a lovely atmosphere to sit and read.
Mary Moore . 2023-12-23
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Nice Costa. Plenty of seating on Saturday afternoon
Jody Fry . 2023-12-02
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This could be a really nice costa. Could be.. However, the tables are quite dirty. The staff half of the time have very little to do and yet could not clean the tables. When I sat down I could identify what previous person had eaten... 😳 In addition, there was loud, bass heavy music, which after a while can give you a border-line headache and makes it almost impossible to do some work (which I hoped to do..) 😕 Room for improvement? No doubt! 🤔 😊
Joa. J. . 2023-10-24
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Need a good comfey chair after a weekend in London? It's worth popping by for a coffee, at probably the best Costa I've been to. We had a great weekend, but the struggle in the area to find somewhere to chill on and non bar/stool was desperate. Recommended for chairs, coffee, lots of power outlets for travellers, and atmosphere. 👍
Matt Brooks . 2023-07-31
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Nice little place for coffee and snacks.
Khalid . 2023-07-24
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I was searching for wireless charging in London, This was the closest I could find near Liverpool street station. Atmosphere was nice, a lad from Lithuania I believe was working here and made a small talk with every customer, also offered a discount on some articles. I read the daily City AM and Metro paper here while my phone was charging and I can say, great and clean Costa Coffee!
Edward . 2023-05-27
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Fresh and tasty patries, with lovable personnel!
Gil Les . 2023-05-22
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Very good deal for the price. The people working here were very nice also.
Rene Weise . 2023-04-22
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Amazing Staff, Always Fast And Highly Recommended. A must visit for those who want a quick coffee or a group of friends and family who want to grab a bite to eat in a nice clean shop.
Billy Hole . 2023-04-11
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Great coffee shop with friendly service!
Daniel Wilson . 2023-04-01
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This is a very nice Costa with lots of seatings in the back and lots of places where you can charge a phone or a laptop.
Johan Ohlin . 2023-03-19
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Many charging points and good service
Ruby Peng (wanderlustruby) . 2023-03-08
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Lovely Costa - nice atmosphere, tables not all crammed together which is a lovely change! Staff super friendly and helpful
Jolie Cooper . 2023-03-08
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It's very spacious and nice. However it's pretty cold inside because of the air conditioning. And the staff did not care about the feedback about it...
Furkan Ayhan . 2023-03-07
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Just outside Liverpool St station, located in Eldon St, it's a great place to grab a cuppa before heading to work. Super friendly team! Lots of tables and charging points for laptops and phones as well.
ClareMcK . 2023-02-12
MORE AT TripAdvisor
We do like this Costa coffee outlet in Eldon St near liverpool station.
Ted Shelley . 2023-02-01
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Air-conditioning was blowing right in our backs wherever we tried to sit, otherwise a relaxing and nice place with good service.
Kamen Kirov . 2023-01-29
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Bad hot chocolate. Bad service.
Frassino 21 . 2023-01-16
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Normal Costa - quite low on stock of sandwiches when I visited - but not their fault I guess.
Philip Keeley . 2023-01-09
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Lovely Team here, all smiley and helpful! Great coffee ✨✨💓💓🦄
Denise Gurbuz . 2022-12-01
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Friendly staff, great service. Manager was so accommodating when I spilt a full hot chocolate (with whipped cream) all over the table and an armchair. Wouldn’t let me help clean it up and replaced it with a new drink without my even asking. Will definitely visit again.
Karla B . 2022-11-28
MORE AT TripAdvisor
At this particular shop, poor service, coffee is bad.
Gjok Preni . 2022-11-08
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Coffee has a bitter taste and its expensive.
Stewart Turrell . 2022-09-25
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Lovely costa coffee- obviously has the full range of food and drink options (the cakes were fresh and very tasty) and the layout and ambience of the store makes it a little place to relax
Elizabeth Smith . 2022-09-19
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Hidden gem 💎 love this Costa coffee the staff were very happy and friendly the food and coffee was very nice. Place is very tidy.
James Bushell . 2022-06-28
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Popped in here for a quick flat white takeaway this morning. Renewed my faith in humanity. I've never been so warmly greatly by anybody in a coffee shop. The staff were so super friendly happy smiley that it touched my very soul and has given me a smile for the rest of the day. Thank you!!!!
Andrew Hunt . 2022-04-22
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Lovely coffee as usual. Thank you!
Maria Ciobanu . 2022-03-24
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Your stock standard Costa coffee experience. Great place to catch a quick lunch. Staff are very friendly and coffee is very good. Staff are always willing to go the extra mile to make you feel comfortable. Great place to work/catch up on mails. Gets very busy around lunch time.
Imraan Moolla . 2022-01-29
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Very noisy building right next door jan 2022.
Andy Fernandes . 2022-01-20
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Lovely female member of staff in the morning Guessing she's the manager If i was working in the area would definitely Order more coffee ☕
Andrew Moloney . 2022-01-15
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Very helpful staff good Christmas orange drink.
Tony Zotti . 2021-11-24
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Really good coffee, nice environment and friendly staff!
Alejandra Carles-Tolra . 2021-11-15
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Great! Very small vegan cake selection thou. Just cookies 🍪 🤣🤣
alison smith . 2021-09-28
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Surprisingly clean. Service was pleasant. Quiet on a Monday afternoon. I just had the vegan gingerbread latte vegan cookie. It was nice but a little sickly for me. Why they gave me two was beyond me! I accepted but gave it away. One was enough!
Abovetheclouds . 2021-09-27
MORE AT TripAdvisor
Not that busy do plenty of seats available. Coffee and toast up to usual standard.
Tony Lyons . 2021-09-18
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Staff is young and not very polite. The tables are not cleaned. Very cold inside.
V . 2021-09-02
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One of the best Costa Coffee stores. Atmosphere: awesome Customer services : excellent. Staffs are very friendly, helpful and approachable. You would definitely enjoy sipping your coffee here while charging your phone or laptop as this place has many sockets around the tables. Also there is wireless charging place while you wait for the coffee to be served . 😍
S M Iftaker Harun Sumon . 2021-08-23
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Very good service. The barista was by himself and the shop was busy but he was excellent and very helpful
Chris Sheldon . 2021-08-21
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The staff are friendly and clean the store thoroughly
David Woolmer . 2021-08-04
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Simona and her colleagues are excellent
Damien Carty . 2021-08-04
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Always get my iced mocha from here before work and it's always perfect!
4driana Fernandes . 2021-06-07
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Typical Costa in a modest building with a cosy atmosphere. Varies seating and a few nooks. A tad more pleasant than your average. Friendly staff and clean tables, etc.
Dave Pickering . 2021-06-04
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Ciao! Excellent Costa outpost with super friendly staff and great service.
James Pargeter . 2021-06-01
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Had an offer for cheaper coffees for three days didn't work employees didn't care, still tried to charge full price.
Sir Donks . 2021-05-01
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Romanian lady very loud and very rude im their customer last two years every single day I go for coffee today she was very rude with me.she doesn't know how to speak with customer manger should take notice.Next time im not gona go there.Avoid this place
Aliyan khan . 2020-11-30
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Fast efficient services. I love the cheese and tomato toastie tastes like pizza. Pricey though
mighty pika . 2020-11-09
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Friendly welcome, excellent service and superb coffee as you would expect
Andy Deaves . 2020-09-12
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I just been there as a my first time and i ask for something and i been served as normal but they need to have a little chat with romanian girl @simona to come down and if she it's tried need to repot to manager that .. every one it's upset ...i heard from she speaking with one romanian customer if i was in romania i don't know what it was gonna happen.. anyway verry tasty coffe.. please sort out with staff u might lose customer
Marius Nastac . 2020-09-05
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Very poor service also very rude staff in this coffee shop
Abderrahmane Megartsi . 2020-08-11
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Pretty spacious, clean & comfortable. Not too busy (Saturday lunchtime). Decent cappuccino and banana & walnut cake.
Martin Griffett . 2020-03-04
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Costa outlets can vary slightly depending on location, available space and refurb level. If you like our offering this is a very good one. (Transparency - I work for the wider company).
John Platten . 2020-01-10
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Morning pick up is a must from here. Great Mocha or a cappuccino, not so keen on the food tho as depending on who serves you depends on the quality of the food OR drinks
Jason “Mint Leaf” . 2020-01-01
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Después del desayuno y una caminata necesitábamos un pequeño recojo. Así que pedimos un Latte grande, un Chocolate mediano de Navidad y un Muffin de chocolate de Terry. Las bebidas eran perfectas y el servicio también. ¡¿El panecillo hubiera estado un poco menos seco que le daría a este lugar 5 estrellas ?!
Martin Carlsen . 2019-12-20
MORE AT TripAdvisor
Good variety of toasties, cakes and pastries. Friendly fast service
Annette Dale . 2019-12-13
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Famous for breakfast and hot drinks
Santhar Param (Santhar) . 2019-11-30
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Awesome staff beautiful store ❤
malak hababy . 2019-11-11
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Buen local, falta servicio a las mesas
Jose Ignacio Figuerola Perez . 2019-11-06
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Lovely team behind the bar even very early in the morning, who make the place a great location to start the day.
Eduardo Sanz . 2019-10-21
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7 35 on Saturday morning toaster machine is not up and running yet different stuff in today nuffin ready its unavailable not good enough week stuff 100% better
ricky dogs . 2019-09-21
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Good coffee relaxed atmosphere in the City
Robert Taylor . 2019-09-12
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Good tasting coffee, first did a review 3 months ago (4 *), been back, coffee was a good as ever, the atmosphere really nice, the cake was really delicious, will go again, also upped rating to 5 *
Ken Price . 2019-09-01
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It's a great Costa, this one ..roomy, seating outside too.. efficient staff, and all the usual goodies..I always enjoy a chocolate twist or a little Tiffin with my cappuccino..
Andy Narbrough . 2019-08-21
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Quiet just before lunch. Coffee was good but food was not great.
Joshua . 2019-08-16
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This is a standard large Costa Coffee but the service is often unprofessional. They seem to want to have a laugh as opposed to serving customers. Not all staff but some. Lack of hygiene also makes this not my favourite Costa. Could do a lot better:(
Susanna S . 2019-08-10
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Esta franquicia de café es un elemento básico para mí en Londres. El café es honesto y los pasteles son buenos. Me gusta su producto
Waggy1610 . 2019-08-01
MORE AT TripAdvisor
Busy friendly coffee shop with helpful staff, great coffee and a lot of seating.
Judith Blackburn . 2019-07-29
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Very mediocre coffee, but ok pastries
Peter Kras . 2019-07-28
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Nice venue. Good coffee, good service, plenty of seats and, most importantly, quiet enough for you to hold a decent conversation without having to shout across your table.
Derrick Moodley . 2019-07-11
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Possibly the best coffee shop in the area. Don't expect to wait too long for your morning coffee as the team are exceptionally quick!!! Which certainly helps if like me you're forever running late. Smiles in the morning from the friendly team always! Could not recommend this place enough
Sagar P . 2019-06-26
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Friendly staff coffee was not hot , tables needed clearing more frequently ,floor dirty and toilets were really tired and not that clean .
Lynne Lawrence . 2019-06-08
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This shop is very spacious and it can be busy during the week. I really enjoy the atmosphere during weekends, having coffee with friends or relaxing with a book. Staff is usually friendly. My only issue would be with some people who go there and don't buy anything and still take a seat to use the space as their living room, talking loudly on the phone. And that is becoming more frequent.
Ricardo Y . 2019-05-11
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Amazing customer service by the team
Kiryu Poku . 2019-05-07
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Coffee good as always. Bit souless as a venue though
Chris Featherstone . 2019-04-30
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Your regular Costa Coffee shop.
Kish Deval . 2019-04-29
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If you'd like a quite,away from Liverpool street station place, this is your stop.
HU BO . 2019-04-11
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Costa Coffee - Eldon Street on Wednesday morning 6th March 2019 at 9:25 am "baristas with broken English" on first till (from entrance) provided rubbish customer service. She did not take order properly and tried to charge additional bits on top of the order. When I noticed I asked for refund. She could not process card refund from card machine and apparently She got angry, frustrated and took money from the till and throw at me like I am a beggar. Not only that, got both of our coffees wrong :( Shame this is the level of customer services of Costa Coffee at one of main location in London City. #NOmoreCostaCoffee
M Khan . 2019-03-06
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Great coffee and great service!
Pete Bainbridge . 2019-02-25
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Charging points, wifi, caffeine and toilets, what more do you need to work? All the necessities in this Costa, highly recommend!
Kanke Ishaku . 2019-02-16
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Fast service, good customer service and drinks.
Paul . 2019-02-15
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Good for meeting. A tax noisey but overall good. Service was quick. Coffee was awful and there were too many uncleared tables for too long.
FT K (Șegun McShegz) . 2019-02-05
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Great staff, great location, but passé, could be so much better
jerome cardon . 2019-01-12
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Same as usual + Times & Guardian to read
Brian . 2019-01-04
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Slim line coffee shop, generally a bit of a queue but not that surprising considering the area. Friendly staff but I always find it very slow
Mark Jewell . 2018-12-30
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Didn't take a photo of my pre-Christmas treat of Pigs in Blankets panini as I was in a bit if a rush and wolfed it back...that's how enjoyable it was. Visiting at 4.20pm the branch was busy but not so that I got a table seat without having to clear away a previous customer's tray. Service was very efficient and offered a choice of milk for me tea.
Allen Tsui . 2018-12-12
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Sunday morning with less than 10 people in the store... The two "baristas" and I use that term loosely couldn't cope. Got both of our coffees wrong. I would honestly dread to think how bad this place could be first thing on a Monday morning when it's busy!
Jay D . 2018-12-07
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How Costa coffee is the UK's number one coffee shop is beyond me. Decided to give you guys one more shot but once again Costa made me a glass of milk with a hint of coffee
Adam Cohen . 2018-11-23
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Friendly staff, clean store, good coffee.
Soumen Chatterjee . 2018-11-04
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Nice staff, but nowdays a coffee cost more than a pint of cider from my local then at costalot.
Edward Sangster . 2018-10-30
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Nice little costa, comfy chairs and they keep it warm when it's cold out side.
Daniel Törnroos . 2018-09-30
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Amazing coffee with lovely staff. It has a lot of seating place inside with charging points.
Manik Garg . 2018-08-30
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Large Costa, always seating available
Peter Waine . 2018-08-23
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A small branch that is often unclean, with grumpy staff. But they serve Costa coffee just like every other branch.
Gary Fenn . 2018-08-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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An absolute treasure of an establishment, I'm so glad that it has survived the lockdowns. Really friendly and knowledgeable staff can help guide you around a very wide selection of good wine. The corkage charge is very reasonable; you don't feel ripped off like in most wine bars. The cellar seating environment is very appealing. Not many tables, which makes it more pleasant as an atmosphere. It is worth booking ahead
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Mariyah was amazing, great customer service, made me want to come back to the venue
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What a great evening !! Amazing service and fantastic staff. Olga made sure we all had the best time and her wine advice hit all boxes. We tried wines we never had before. Highly recommend *****
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Had the most amazing and spectacular coffee in my whole entire life at this place!! The latte art was absolutely phenomenal and so beautiful!! The baristas who helped me figure out what i wanted to order and who made my drink, Mare and Angie, were so patient and kind. I will definitely be coming back here again soon and will recommend this place to all my friends!!