Based on 37 opinions finded in 2 websites
Based on 37 opinions finded in 2 websites
Opinions
Ordered food and when it arrived we had multiple items missing. Spent over an hour calling but never got an answer. Also tried messaging but still not got a response. Be careful
Paul Godard . 2024-02-18
MORE AT Google
Been using this takeaway since it opened as Paach bali and it used to be excellent but we had a really poor experience a few months ago where the food was very bland and just not worth the money. We decided to try them again yesterday and we had another bad experience and will not be using them again. We had prawn on puri and they were tiny and the puri would fit on a small saucer, it was quite bland and the prawns were also tiny. The main meals were not much better with the butter chicken was bland and the dansak didn't even have pineapple in which it has in the past (i do realise some curry houses don't add it but here has in the past). Don't know if the management of chef has changed but i can make a nicer one myself so will do so in future or travel further afield
Andrew Marsden . 2024-02-18
MORE AT Google
Terrible starter, the lamb tikka was dry and overcooked, the lamb chop was dry and fatty. The curry we ordered was supposed to be a medium but was so hot that it was inedible
Christopher Booth . 2023-12-01
MORE AT Google
Food absolutely spot on and vast menu and can choose what time to get delivered on there website
D Midgley . 2023-11-10
MORE AT Google
Ordered over £60.00 worth of food tonight, and have spent over £200 in the past as it's my favourite Indian restaurant in Lees usually. I rang up because they had sent a small tikka massala sauce instead of a large chicken tikka massala curry. I explained what had happened and was met with a man on the phone claiming he had made the curry and there was no way they had sent the wrong item. I asked if there was a way they could have left it on the side or the orders had gotten mixed up or something. Continued to say he'd made it, which I found hard to believe that a chef was also dealing with customer service calls. Told me he'd speak to his manager and then put the phone down without taking my details. I rang back about 10 mins later and the same person started shouting at me as I politely explained again what had happened, offering to send photos and was met with more aggression. I said you're implying that I'm lying, Why would I when I'm a loyal customer? I'm aware that some people do lie to get free things, but the unwillingness to even hear me out was so unprofessional and to just ignore the fact that you've taken my money and haven't delivered the service. He then put the phone down on me, he was so rude. And by the sounds of things from previous reviews they do this regularly I assume to make more money which is theft. I will never eat here again, I always recommended this place to everyone but they really don't care about their customers and as someone who has worked in hospitality for years I understand how difficult the line of work can be, but the treatment I got tonight was not only rude but illegal. Really poor.
Mia Buckley . 2023-11-05
MORE AT Google
Ordered for 4 people. 1 person's meal wasn't delivered. Called restaurant to complain and was hung up on twice as well as being shouted at that the missing item was delivered (when it wasn't). This has soured previous good experiences with the restaurant and will be ordering elsewhere in future.
Joe Hamilton . 2023-11-04
MORE AT Google
Updated 2023 review. Disappointed tonight, food half hour later than delivery advised, discount has gone from website unless you collect. Meat quality still very good. Chips were terrible, barely cooked had to go in airfryer plus the chips portion size was laughable compared to others used. Not far off a large fried from McDs
Richard Metcalfe . 2023-10-07
MORE AT Google
Poor service, forgot items when I rang to explain they put the phone down and didn’t receive missing items after asking for them
Leilah Burke . 2023-09-02
MORE AT Google
We have just had one of THE best meals we have ever had at tonight's Balti Night. The Food was amazing and the staff friendly & welcoming We will most certainly return now you can dine in again
Steven Owens . 2023-08-28
MORE AT Google
Absolutely gorgeous food as always, highly recommend this food it is delicious 😋
Pam Whyatt . 2023-07-03
MORE AT Google
Absolutely stunning food, if I could give 10 stars I would. 🌟 highly recommend, definatley our go to takeaway from now on 👌
pamela whyatt . 2023-05-10
MORE AT Google
Had a take out Xmas eve .....not very nice tonite ...the lamb was more like beef and it was tough...chicken was cheap tasting....just not up to normal standard
leonard davies . 2022-12-24
MORE AT Google
I regularly order dinner from here, and the vegetarian food is always great.
Basil II Macedonia . 2022-11-09
MORE AT Google
Excellent kebabs, fresh food and good delivery times. My new kebab place for sure. Thanks people.
Big Col . 2022-11-08
MORE AT Google
Valentines night and me the boyfriend and his family treated ourself to a curry and I am so impressed the dinner table was silent it was so good tasted amazing and it came piping hot
Emma Lyth . 2022-02-14
MORE AT Google
Passanda was lumpy and I could not cut the samosa up it was solid. Wont order again sadly. Wont use just eat again either as the system is suspect as it wont allow you to give a poor report.
Karen Lannon . 2022-02-14
MORE AT Google
Great food delivered super fast 👌 new favourite takeaway!
CLAIRE CROWTHER . 2022-02-13
MORE AT Google
Great takeaway service & the food is gorgeous!
Michelle Burns . 2022-01-22
MORE AT Google
My first time order and had the food delivered. We chose Anarkali and Paach baii tasty chicken, gorgeous. The sundries tasty too. If Indian food isn’t what you are looking for, they have pizzas and burgers too. Professional and friendly voice on the other end of the phone the guy who delivered was just as friendly and polite. Reasonable prices, buy one get one free midweek and all safety precautions taken. I recommend them, don’t cook, enjoy gorgeous food delivered within the hour. This is the edited part, please be aware that the buy one get one free midweek offer was an introductory promotion for when they first opened and has since finished. I wouldn’t let that put you off because the prices are still competitive and the food amazing. I have been back many times since my first order.
Jeff Green . 2021-12-13
MORE AT Google
Just discovered my Favourite Curry House. Delivery time, perfect. About half hour. Food. Amazing. Ordered Balti Exotica and Chicken Tikka Massala. Both fully loaded with juicy well cooked meat. Perfect Rice and even the chips were decent. They even threw in a couple of free Onion Bhajis. Cheers guys. Will definitely order again.
Tim Brocklehurst . 2021-12-11
MORE AT Google
Turned up when promised and the food was hot and tasty! Would definately use again.
dbpatton . 2021-10-23
MORE AT Google
Superb quality, good portion sizes very polite staff and delivery drivers, our new favourite place to order takeaway
andrew moorhouse . 2021-07-10
MORE AT Google
We ordered the meal for 2 came on time fresh and hot and good size portions would highly recommend.
bernadette miskiewicz . 2021-07-04
MORE AT Google
We had a takeaway last night and it was soo easy to order on the website and was delivered hot and very tasty. The children was soo tender can highly recommend
Sarah L . 2021-06-12
MORE AT TripAdvisor
Excellent food that's delivered early every time and doesn't cost the earth 👌
James Randall . 2021-05-31
MORE AT Google
mega box was absolutely amazing! The best kebab we have ever had by far, Our son had a garlic bread with cheese and he is very fussy with them but he said it was the best one he’s ever had! Cheese burger was even better than any I’ve ever had and the medium sauce is like no other takeaways! I don’t know what makes it so special but it was beautiful!! 10/10 recommend and a good price too, we will definitely be becoming regulars here
Lucy Spary . 2021-03-20
MORE AT Google
This is a brand new takeaway and restaurant, and having been already a few times, I can say it is one of the best I've ever had, the food is always full of flavour and reasonably priced as well, as a family we have tried a lot of their different meals and I couldn't fault it at all, there is a deal on at the moment for 1 curry free when you buy another with rice etc Sun-thur
dieseltillidie . 2021-02-26
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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First time dining in a pod, was a lovely and enjoyable experience. I loved the privacy we had, we were able to control the music and call for assistance when necessary. The green lamb chops were a crowd favourite and interesting idea!
183 Opinions
We have been going to waterhead Tandoori for quite a few years now, and after promising we will leave a review, it's not before time. If you want excellent well prepared and cooked food, this is the place. The food is always excellent, the service is prompt, the premises are so clean you could literally eat your meal off the floor, and Al, is the nicest most polite guy you could ever hope to meet. He's always pleasant, upbeat, and is genuinely interested in how your day has been. The chefs are on full view hard at work, and everything seems to run like clockwork. Myself and Christine, cannot recommend this place enough. Thanks again to Al and his team of excellent chefs, we will continue to buy our curries from this clean, pleasant, well run establishment. Keep up the good work guys.