Ottolenghi Spitalfields in Tower Hamlets

The food was super tasty but the coffee was kinda cold? I don’t know what happened but it came to the table not really hot… except for that the food we ordered was delicious and of high quality which I love!

Good food with excellent service!

We were told we could only have the table for 90 minutes. After waiting 45 minutes with no food we were ready to walk out, but the food came after 50 minutes. We had to chase the food and watch whilst others who arrived after us were served before us. Our waitress wasnt interested. The big boss man came and apologised, but didnt offer us any olives or nibbles to keep us going. The food was nice, really tasty, but we wouldnt return because of the service.

We had breakfast for two. The food was ok, but nothing special. Tasty, but portions were smaller than we expected. To our surprise they have added a 1£ "donation" to our bill. Of course they didn't ask if we wanted to donate anything.

We used to love Ottolenghi but this time all 3 of us got food poisoning from take away salads (eggplant, beet root, bean pate) from the takeaway deli bar. We purchased them at 5pm, and perhaps takeaway is not popular at that time of day. I suspect they’d been sitting out all afternoon, forgotten after the lunch rush. The restaurant manager was responsive to my complaint the following day, but their “investigation “ determined they did nothing wrong. And yet… we had full blown food poisoning symptoms as well as follow-on health effects (rash) that still plague more than a week later.

Delicious breakfast, service was friendly and the staff attentive, the flavours where authentic and free, quality was superb… a must do if staying in Spitalefields

This was our third time lunching at Ottolenghi Spitalfields. The food and service got progressively worse with each visit. They took over half an hour to serve premade salads. The attention to detail was also lacking. One of the salads I chose was hispi cabbage; it had massive leaves on my plate that were too tough to cut into. The aubergine was dripping with grease. And the rice wasn't any better than packet rice. Even the dessert took forever. We ordered a chocolate chip cookie after lunch and it took ten minutes to arrive. You'd think it would take no more than a minute to fetch a cookie already sitting on the dessert table. They didn't even bother warming it up. They also messed up the coffee by getting the espresso-to-milk ratio wrong. Worst of all, the food really didn't agree with us. We left feeling really bloated and unwell. Probably from all the grease. Safe to say, there will not be a fourth visit from us.

Tremendous service and very helpful staff and chef for recommending specific options for one of our party with allergies. Thank you.

Had a lovely breakfast here, with shakshouka, omelette and porridge. Service was great 👌

We had a pleasant evening with some great aspects but a few drawbacks as well. The food was well-prepared and presented nicely, and I have no complaints about the taste—it was flavorful and thoughtfully crafted. However, the portions felt small for the price, especially given the simplicity of ingredients. For instance, £13 (plus service charge) for a dish with five baby leeks, some mixed nuts, herbs, and sauce seemed steep. The wine, too, was priced on the higher side. Service was excellent, and the staff were attentive, which we appreciated. However, the atmosphere didn’t quite match the occasion; the bright lighting detracted from a cozy or romantic feel, making it feel more like a quick-serve setting than a relaxed dinner spot. Overall, we had a nice night, but given the price point, we’ve had more memorable experiences elsewhere in the area.

Surprisingly, really poor for the price point. All of the savory dishes taste very similar due to profound over usage of Za'atar, and lack of salt (and pepper) ..Salt grinders are useless you either get too much or nothing at all ..Every dessert was heavy and stodgy, and either significantly too sweet or profoundly sickly sweet without any depth of flavour; and the Macadamia white chocolate cookie was significantly too salty.. Match of the food is out on display, at the ideal height for people to spread their germs over. Overall poor quality food, poor service and surprisingly expensive.. Really not recommended.

Avsolutely fantastic! We had 5 dishes and a nibbler. All was really tasty and nicely presented. The service was attentive and "personal" without being too much or pushy. We had good wine recommendations for the dishes, and all in all - we want to come back!

Excellent food. Nice welcome and introduction to the menu. Relaxed atmosphere. The dishes were served too fast in the beginning (kind of starters). Mostly friendly service (for one female server just one tip: it would be nice to communicate with the guest when serving instead of putting the dishes on the table from the guest‘s back with no word….) Very loud and very busy during dinner time. Great location.

I have wanted to go for years and, at last (by chance) did. It certainly matched my expectations.

Dessert was amazing, same for the salads although these were a bit small compared to their price. Service outstanding

Delicious food as always but terrible service. Waitress was so grumpy and unhelpful and food took 45 minutes to arrive.

Ambience was nice with candle being lighted with dimmed lighting, but noise was too loud, making it hard to hold conversations. Aubergine reminded me of Georgian food, moussaka was quite salty, not really a fan of it. Cod was a little tough but tasted good. Service was excellent - the fruit wine and hibiscus cocktail was not bad.

I was keen to try the restaurant as I had eaten a couple of his recipes. My brother was visiting London for some filming so I arranged lunch for 2 on a Friday at 12.30pm. Entering the restaurant you transfer into a calm and spacious dining area. There was a warm welcome and once shown to the table the waiter was there with a smile and helpful disposition. A short while later we had placed our food order. The food was a symphony of delight for the taste buds. The cocktails were excellent and with the help of the waiter I chose one that went well with the food I had chosen. Excellent food, excellent staff and an excellent atmosphere. A beautiful lunch and consequently a successful day.

The server was extremely rude. We asked him to change our sharing plates - mate was clearly having a bad day - he said he was busy and won’t. Very unlike our other experiences but definitely not keen on going in again after the experience.

Fantastic food. We didn't have a lot of time and they accommodated us and we were out within an hour, including dessert. Sourabh was very helpful in creating an overall experience for us that made us feel like we were in good hands.

Unfortunately we were disappointed. The dishes we ordered didn't come to the table together. Annoying for 8 people! We were disappointed in the taste! The prices are very high. Organic wine at around €60 per bottle is almost outrageous. our verdict: OVERRATED

wonderful - always. Its such a treat to visit

This is REAL food...at its best. Omw, the chef would be welcome in my kitchen, ANYTIME! I'll wash the dishes, he can cook!

We’ve been often here but never as enjoyable and warm as this time: we only wanted desert and tea and we were placed perfectly near the sweets by the wonderful Berliner greeting us at the entrance. We had three superb puddings and teas, excellent advice by everyone involved and then even a little gift of chocolate and sesame by this most obliging and warm woman! Thank you ever so much for such rare service.

Ottolenghi food is vibrant, colorful, and Mediterranean-inspired, with a strong influence from Middle Eastern flavors. He uses a blend of vegetables, herbs, and spices, alongside grains like couscous, bulgur, and lentils. Ottolenghi‘s dishes are creative in using ingredients, including like tahini, pomegranate, sumac, and za’atar, often paired with rich textures like roasted vegetables, grilled meats, and fresh salads. Took my sister who is vegan and she had plenty of choices. As always Ottolenghi food didn’t let us down. The plates are small and prices are ££ but for me it was worth every penny.

I’ve been an Ottolenghi fan for years and was very willing to take a long cab ride to get to this restaurant. The food and service were good but our experience was marred because the manager would not allow staff to call a cab for us to return to our hotel. Instead we were vaguely directed to a major road where we might hail a ride. Thank goodness we were able to hail a cab but I hate to think how difficult this would have been had it been raining.

Sublime! With thanks to Leo for the terrific recommendations for wine pairings with the simply delicious food - a perfect dinner to quietly celebrate some significant personal achievements. Bravo Ottolenghi!

One of the best meal I have had in my life! Ottolenghi is a master chef! I loved sharing the différents dishes. The portions are generous and all so good. Was lucky to get a table last minute. Bonus points for the excellent cocktail liste!

Delicious food, with an explosion of flavours. Loved the chicken shawarma topped with almond crumble, with its crusty and flaky outer layer with tender juicy chicken inside. For salads, loved both the roasted Aubergine with yogurt and pomegranate, and the roasted cauliflower. Apple vanilla cake recommended by the staff was good too. We were here on a Monday afternoon for lunch. It wasn’t too crowded, but felt their service was slow. We waited for more than 25 mins until our food was served, especially when the salads are picked off the shelf and not made afresh for every order. The place also felt surprisingly loud, and we couldn’t hear each other across the table. I would recommend the place purely for the food, not if you prefer a peaceful intimate dining experience.

Came for takeaway baked goods and wasn’t disappointed. I had the raspberry passion fruit cake and it was divine. Staff were great and helpful too.

Great experience and great food. Everything we ordered, shared and tried was delicious. Portions are not very big and if you would choose one dish you would be left a bit hungry. So share and order more. Might become a bit pricey but it's worth it. Would definitely visit again when in the area.

Delicious croissants and very friendly staff. Tobias is a star ⭐️

Very professional and kind welcome and service (Toby). Very good cuisine with exceptional combinations of tastes and flavors. Negative point would be the noise, and also the fact that we get thrown out after 2 hours! There were 3 of us who had 7 dishes, 2 bottles of wine plus aperitifs. This should be a tasting and not a race!

What an experience!! Everything is perfect: the welcome, the service, the decor and of course the flavors. The plate of 3 salads is ideal to stimulate the taste buds. Perhaps a little expensive for French standards: £83 for 2 without alcohol. To do again quickly ❤️

A little disappointed, I was expecting more punchy flavors (and roasted cauliflower with gribiche sauce, why not but where was the gribiche sauce?). Very good service, uneven dishes, some really sublime, others just ok

Sadly, the atmosphere does not meet the quality of the food. The food is absolutely delicious and worth the price as a treat for oneself. Indeed, the plates are rather small but the explosion of flavour with each bite make you forget how little there is. It is surprisingly filling, for three people we ordered 5 of these dishes and were satiated. However, the experience is dampened by the agressive white lighting, the careless staff and the loudness in the restaurant. It felt more like a food court than a fine dinning establishment. Definitely not the ideal place for an intimate dinner. The staff bring the food fast but don't check up on you or pay attention to the details (we were missing cutlery, given paper napkins rather than the cloth ones and had difficulty getting their attention). Overall, go for the food not for a pleasant night out.

Wonderful birthday treat! All the dishes we ordered were delicious and beautifully presented. Akbar and all the other people serving us were attentive and friendly, thoughtful and personable. We would love to come back and will recommend to friends.

Great discovery. I've been following the Instagram account for a long time and I couldn't wait to come. It's quite expensive for being very plentiful. The place itself is quite cold but I imagine that is intentional. Quite slow luxury.

This was our third of three Ottolenghi meals in 26 hours. It was great! The restaurant is noisy, but we scoped it out ahead of time and there is an alcove near the entryway with one kidney bean shaped table for six (a communal table) and four chairs at a counter. If noise matters to you, you need to call ahead and ask if those are available. The roasted aubergine (w coconut tahini, masala onions, and carmelized cashews) and roasted cauliflower (yoghurt, pine nuts, red onion, and sultanas) were delicious and came soon after ordering (they were served room temp). The lamb kebabs (spicy!) and manti (little beef filled pockets in a yoghurt and pine nut burnt butter sauce) were also great. Such varied and rich flavors! Unlike our meal at Nopi, this food came out with excellent pacing, such that we could have the clafoutis and a glass of Tokai for dessert, for a relaxed finish to the meal. Service was great. A delightful evening. Sorry! Only photographed the manti when it was almost gone! Cost includes two carafes of wine and that Tokai.

This place delivers on what you expect from an Ottolenghi. My wife and I didn't have a booking but they accommodated us at the bar where we met some very friendly staff. Food was delicious as you'd expect and very filling! Will be back!

Had a lunch about 2pm on 19/7/24 which was delicious! Always love the food here! Walked in and asked for a table. Guy on front desk was lovely and accommodated us. Had some good chat with him too! We were served by an eastern European lady who was courteous but abrupt. That's fine. Ordered set menu lunch and tap water. She didn't seem impressed. When it came to pay, I mentioned the service charge and said ok, fine, I'll leave no tip. Bill was £66.38 with service charge. The card receipt came out the machine, the lady ripped it off and just dropped it on the table, turned round and walked off. No 'thank you' or anything. Thought this was pretty rude. Don't get me wrong, I didn't want her to kiss my shoes or anything! It's just damn rude. Maybe she was expecting more of a tip. The place wasn't exactly full and we didn't need that much service. Let's hope the management let her know that not all their customers are s h i t rich either! Lovely food and we WILL be back again!!

Wow the flavours are amazing! I had 3 salads and was enough for a lunch. The cakes also looked and smelled divine, will need to go back to try one!

Cosy, Lively, busy lunch As promised, I returned for a 3 - salad lunch. We did not book, but were able to get a table for three. Quick service. Did not pay the service tax, which was not an issue. Fresh Mediterrean salad, light lunch for a reasonable prce in London. looking forward to next visit.

Long time fans of Ottolenghi, first time at one of his restaurants. I'm not gonna spend too many words on the food (which was average, but our expectations were probably way too high) or the pricing (we ended up paying more than 60£ each for 5 plates - only one had meat, pork - and a 375ml carafe of wine, which felt a bit overpriced). What we found disrespectful was the overall service: we booked a table at 9.15 pm, and they say you can keep your table for 2 hours for dinner. Except that starting from 10pm every single member of the staff (and there were a lot) started prepping for closure time, cleaning the counter, setting the tables and generally making a lot of things that you would expect a restaurant to do with doors closed and no customers inside. Instead we spent at least 10 minutes with a stack of napkins laying on the table next to ours while a guy (who I presume is the head waiter) gave orders to the rest of the staff. We paid and left, with the staff not even saying goodbye back to us. The only exception would be the waitress who got our orders, who took her time to explain the menu to us and checked on us a few times. Maybe it was just a night off, but we're definitely disappointed.

I wanted to love this place. I’ve had the cookbooks for years. However, I felt the execution was off. Very strong flavors. And the texture for my lunch was gooey, mushy, slimy — choose your adjective. I expected a simpler more harmonious palate, but, alas, it felt to me like a hodgepodge of excellent cafeteria items. I’d happily return, but probably only for appetizers. (Please don’t hate me.)

Food was quite good, but wasn’t as good as I had expected. I would say all in our party agreed the food didn’t meet the price when it came to quality and quantity. London has a lot to offer, and at this price point I would recommend alternatives over Ottolenghi. Phenomenal service, though!

Clean, well lit and nice ambience in the restaurant. The food was delicious as expected, menu well labeled to highlight gluten free, veggie and nut free options. The Manita Turkish dumplings were the highlight, bursting with flavour. The waiter had great recommendations.

I absolutely loveddd the food here! I’m a huge fan of the books so was very excited to try out the restaurant but had heard mixed reviews, especially regarding the portion size. Indeed the portions were quite small for the price BUT having had the salads as well we left filling super full, which I’m putting down to super high quality ingredients. Gor three people, we had 2x chicken shawarma and lamb kebab, the butter bean mash salad, 2x aubergine salad and lime and poppy slaw. We were FULL and barely had any space for desert (which was also very good). I do recommend this place for lunch and look forward to trying it out for dinner as well!

The food was exquisite as usual. The combinaison of flavours and textures is such a firework. The service was perfect and the atmosphere warm and welcoming --just a bit noisy.

Very nice atmosphere. Super nice service staff.

I got pastries in the evening. All three were fantastic both in taste and appearance. Thanks to Akbar for the careful explanation to make a choice.

Delicious and beautifully presented dishes. Small portions and expensive but a lovely experience. We did not book and were manged to be seated at the bar. Highly recommend the fennel and aubergine dishes. Good wine by the glass!

A dream, especially for those who have all the books at home!

Food was very good. Unfortunately, the chicken is still a little pink on the inside. Criticism: The acoustics in this restaurant are unfortunately a disaster. Far too loud, you can barely understand the person you're talking to.

My partner and I recently enjoyed a phenomenal lunch at Ottolenghi Spitalfields, and it was truly one of the best meals I’ve ever had. Despite not having a booking, the staff were fantastic, making us feel very welcome from the moment we walked in. Their warm hospitality set the tone for a wonderful dining experience. We shared four salads from the lunch menu: the roasted aubergine with coconut tahini, the char-grilled broccoli with chili and garlic, the butter bean mash with roasted peppers and fennel seeds, and the roasted sweet potatoes with labneh and harissa. Each dish was bursting with fresh flavors, and the combination of textures was simply outstanding. Despite being completely satisfied with the salads, we couldn’t resist sharing a slice of their carrot and walnut cake. It was so moist and flavorful that it felt like the perfect ending to our meal. To top it all off, the espresso we ordered was rich and delicious, a perfect complement to the cake. Overall, the experience was exceptional, from the quality of the food to the warm and inviting atmosphere. Ottolenghi Spitalfields has quickly become one of my favorite spots in London, and I can’t wait to return. Highly recommended!

Crowded, food could be warm (kebab), long waiting time, service excellent, friendly and communicative, posh surrounding

Loved it. Tasty food with an authentic vibrant atmosphere.

Eating at Ottolenghi's is always a treat! Excellent food, delicious wine and staff who go out of their way to make you feel welcome. There’s no way you can pick a favourite because it is all outstanding. The details and layers of flavour were sensational. It was an all singing all dancing taste experience and it was so lovely to share everything. Thank you for a super birthday treat.

Brilliant experience - as a group we ordered the whole menu which was amazing! Our waitress Anna was attentive with a lovely attention to detail and looked after us perfectly. Highly recommended. A memorable evening thank you.

We visited for the fourth time and the food has always been fantastic, but we noticed that the plates got smaller and smaller over time while the prices stayed around the same levels. This was a bit frustrating - shrinkflation at work

A last-minute decision to visit which turned out to be inspred. The small plate serving enables you to sample more of the wonderful dishes, and we managed 6 of them, which left us fully satisfied and resolved to revisit to continue the experience. Naturally, we took pictures, but to post them all here would deny you the anticipation and excitement, which is part of the fun. What's that? Shame, you say? Very well, here is one that doesn't give too much away. You will need to visit to open it. It goes without saying that the food was magnificent, the staff attentive and knowledgeable, and the cake selection scrumptious. will be returning soon.

It's a restaurant but they have a cafe where you can get stuff on the go. Commendable service

(December 2023) an awesome experience. Second time at Ottolenghi, of whom I am a big fan. There was no more room in the room, we were at the bar but it was great to see the dexterity and inventiveness of the bartenders. A wonderful evening

Overall, the service at Ottolenghi restaurants has declined considerably, but nothing compares to the horrendous experience at the Spitalfields location. I was reluctant to go as last time was painful already, but I had a friend visiting who wanted to, so I was mentally prepared for the bad service awaiting for me, but even so I was surprised! The whole staff have terrible attitudes, starting with the very unfriendly host and extending to every single waiter. Drinks took almost 30 minutes to arrive, and the same went for the food. Important details: 80% of our order was salad, which is all ready at the front bar. We were asked to move tables whilst we were still eating, and when I mentioned the food took too long to arrive, the waiter snapped back, saying they had to work on our order (prawns allergy) and that it was my fault. It also took them three attempts to explain the same menu to me. It's an incredibly overstaffed place with bad management. You can see the mess their own staff causes, constantly bumping into each other, pushing for space at the reception and dessert bar – when they're not pushing customers! I wouldn't bother getting a table. food is good, get a takeaway and go elsewhere, that way you also don't pay for the service which they clearly don't deserve.

Eating Ottolenghi's creations in one of his restaurants is even better than cooking one of his recipees at home. Loved every dish

Absolutely lovely meal. Small plates full of flavour. Prepare to have your taste buds surprised!

Such a great team working last night - thank you so much. From a super warm welcome from front of house who gave us a great table and helped with a birthday surprise to our server who was very friendly and accommodating dietary requirements. Food was delicious but the staff made it extra special. My dining partner: “One of the best meals I’ve ever had.” Thanks for making a wonderful evening.

What a great place. Excellent dishes. Must try some at home

Just stopped by for a treat to go. The best tea bread ever. The quality was outstanding and we loved them.

The salads in general are good, but breads like cornbread and focaccia were a little dry when we went around 15:30. The chocolate tart with mascarpone was rich and delightful, while I found the cherry cheesecake not super special. My wife found the salads a bit oilier than she would have liked but overall a good option if you need some vegetables and a pretty dessert selection.

Good was very good and service was amazing! Soubran was very funny!

Everything is good. The food was extremely delicious. Service was topnotch cos on the day we visited the fire alarm was triggered 3 times and caused everything in the kitchen to shut down and servers reminded us politely that some of the food will be served later than we expected. But they still managed to do everything perfectly. We were very happy overall.

One of my favorite places to eat, I go every trip

I'll keep this very simple. The food is exactly as you would expect, and the service is outstanding. Food is drawn from various influences - middle Eastern in the widest sense really). (Knowledgeable about the menu, friendly/helpful, seem "happy to be there" - that just about says it all)

This was a great meal in a lovely modern restaurant. We ordered a range of dishes - aubergine, hummus with pita pieces, chicken shawarma, lamb kebab and cod. All of the food was fresh and absolutely delicious. Service was exceptional.

There are about 6 of us from Belgium. We'll stay here until Monday. Ottolenghi is one of my great favorites. Is there a possibility to meet him? Greetings Daniel There are about 6 of us from Belgium. We'll stay here until Monday. Ottolenghi is one of my great favorites. Is there a possibility to meet him? Greetings Daniel

Excellent crew! Best food - I love to cook according to Yotam‘s books - but the real thing is so enjoyable. Go there and enjoy 😃

Great food, and great servers. Tasty cocktails. We were there for a destination lunch, but it looked like you could drop in for a quick working-day bite too. Not too posh! The decor looked unfinished, in maybe a deliberate industrial way. But otherwise a nice little venue. Can I just say how good the food was again?

This was our second Ottolenghi experience, and we’ll be back for more! Each dish was uniquely plated, full of different flavors, and wonderful to enjoy. We sat at the bar, and the two guys behind the bar were so friendly and helpful in deciding what to order. I wandered over to the salads/desserts area to browse. I was impressed by how beautiful that area was. The man there, Akbar, asked how he could help. He answered all my questions about the different desserts. I didn’t recognize some of the ingredients, and he described those to me. We had an amazing night, and your staff made it perfect. Thank you!

Food here is always so very good.

Absolutely amazing Mediterranean food, and next level service when it comes to attention to detail and customer service. We came in with a few dietary restrictions/allergies, and not only did they send someone down from the kitchen to guide us through the menu because of that, but they checked on us on multiple occasions. Even when ordering dessert, they immediately pointed out our compatible and incompatible options with the allergies. Absolute top notch service!

So Creative cooking … I really enjoy quality food and ambience every time I am in London UK … I enjoy trying so many and different type of quality delicious food … try the HongKong Chicken and bulgur salad

Een ongelooflijke ervaring! Als je zijn boeken kent én je eet daar, terwijl je eet wordt het boek springlevend. 't Is alsof je de omschrijvingen, recepten, geuren en kleuren gewoonweg opeet. Nog nooit zo iets meegemaakt maar het was perfect.

Thought I would try the legend and was happy I did. They deserve a Michelin star both for creativity and execution

Table wasn't ready when we arrived for the booked time, no waiting area and hostess didn't even apologize for making us wait by standing around in their shop. Very poor experience

Place looks as it should fine and dine I wish food was little better

Went here for dinner with my wife as a special meal. Booked it 8 months in advance and had been given the voucher 18months prior to that so I was hoping for the best. Arrived and were showen to a two seater table that was very busy with staff walking past which was fine they need to walk about. Managed to change to a seat against the wall which was better but seemed like a hassle to move. Got excited over the menu, despite already looking at it on line but I was excited. Took 10mins to get someone to take a drinks order and that was because we stopped a member of staff. Also ordered some pitta chips as I knew we were on for the long haul! Next up trying to order food, despite some unknown ingredients on the menu we were told nothing about the dishes. Again managed to catch a member of staff on her way past us and she kindly explained. Also managed to order a glass of wine. Main courses arrived and they were exceptional but took a while as it was busy so my wife asked for a a taster of wine to see what she liked. This wasn’t an issue but when they arrived someone then tried to take them. Eventually my wife complained about the lack of service and it being poor and the manager came over to make sure it was all ok which it wasn’t. Service remained poor so instead of staying for dessert or another drink we left. The bill came with service included and when we questioned this the manager said it was up to us to decide if it should be taken off!! We left disappointed, in fact we had also booked breakfast for the Sunday which we cancelled. Took the shine off a meal that we had been really looking forward to by a chef we love. Can’t say we will be back.

A very delicious dinner, the staff were very friendly and accommodating.

The food was good but the fire alarm went off multiple times for false alarms and left me with a ringing headache. They should improve ventilation in the kitchen and check if the firm alarms work properly. When we got the bill the full service charge of 12.5% was applied which is honestly a bit much. If other restaurants have bad things happen they offer at least to reduce the service charge. I shouldn't have to ask in situations like this.

Beautiful, delicious food, honestly can't fault the food or drinks, or the wait staff trust served our food and drinks. The lady who welcomed me however, made me feel unwelcome and uncomfortable. I was 7 minutes early. I arrived at 7.53pm for an 8pm booking. Out table , I'm told , isn't yet available, the people are finishing soon I'm told. But I see the table ,it's empty. I asked if I can sit at the bar for a drink while I wait for my friends, I see 3 seats at the bar available. I'm told no sorry the bar is fully booked. So against the window there is 1 free seat available between 2 people either side, I happily take this seat while I wait for my table to become available. From the window I see my friend has turned up, I go back to the same person, tell her my friend is here and has no where to sit, since our table is not yet ready I ask if we can both just stand in the lobby . I'm told no. We can't. It is not 7.56pm. our reservation is for 8pm. I know the table is empty. I ask what would she like to do? She says "you are early for your booking, your table is not yet ready because the guests have not yet left (not true), like I said you can go to a pub and come back to us when it is the correct time". Honestly I felt like crying. It was 4 minutes. I am British Pakistani, clearly not white,I hate, HATE, thinking this but I can't help but wonder if would have been treated differently if I wasn't.

The food was great but the service was really disappointing throughout the meal the servers seemed really overstretched and it was very hard to make an order or pay. They apologized when we complained but it would make us think twice about going back.

Get the chicken shawarma. Just do it. It’s one of the best pieces of chicken you’ll ever eat. I’d also suggest trying the Korab Saint Laurent wine if they happen to have it on the menu when you go. Pricey for the portion size, but the food is excellent in general.

Such delicious food - it was incredible

Faultless from walking through the front door to leaving. Far better than Ottolenghi Westbourne Grove where the service was very poor

We had a delicious lunch yesterday, and I have to say that the service was amazing. We were looked after by Sourabh, who made our visit very special. He realised we were celebrating our daughter’s birthday and made her feel special. We will definitely be returning to this wonderful restaurant! Julie

We had a wonderful evening last night, celebrating three birthdays. The food was fabulous/delicious, and the service was excellent. We could not fault either the food or the service. A very big thank you to charming Spanish waiter Zdenek, who worked extremely hard to look after our table of 8. All the staff were delightful. We will be back. Amanda Hanley by Design.

Awesome place with great food and fantastic sweets from the shop inside the restaurant. The best thing is that you can order desserts from the shop when having a meal in the restaurant.

Wonderful take away lunch for my kids and i while we were busy decorating my daughter’s new flat. Excellent selection of salads and cakes . We enjoyed a feast!

£80 for a very simple, mostly pre-prepared lunch for two is excessive. First and last time I will visit Ottolenghi's. Lunch was a cooked dish eg seabream or lamb kebeb accompanied by 'two salads'. The quality of the cooked dishes was good. Likewise the salads, just dished up from large bowls sitting in the delicatessen. Portions were not particularly generous. I have to admit there was a lighter touch here to the food compared for example some Turkish, Lebanese, Persian restaurants I'm familiar with. However these prices are not worth the hype. On a positive note, service was excellent.

Love Ottolenghi. Lunch date with my daughter and sat at the bar. Fabulous food, great service and atmosphere. Oh and the shop. Cakes? Just wow!