Osteria del Tempo Perso in Glasgow City

Quite simply a lovely little Italian restaurant near George Sauare. Excellent food and good service. Generous portions.

This was our first visit to Osteria, despite Italian cuisine being our favourite We booked the 2 for £29 deal through Itison - this allows for 2 course and a glass of wine each There was a separate menu for the deal; standard for many restaurants There were plenty of options for both starters and mains - bruschetta, fritters, garlic bread, soup for starters and various pizzas, pasta and risottos for mains We both opted for bruschetta to start, followed by rigatoni pomodoro and risotto mediterraneo, a house red and house white Often with a deal like this the portions can be smaller - this was absolutely not the case here The bruschetta arrived with a large helping of tomatoes which tasted just off the vine, and the bread tasted freshly baked. The olive oil was light and the balsamic vinegar was sharp The pasta and risotto were also freshly made and piping hot; the authentic Italian flavours really coming through, and the portions were almost unmanageable (given how tasty they were though, we managed!) The white wine was crisp and sharp, and the red wine was light and fruity The service was excellent, and the enclosed patio area where we sat will be lovely in the winter The restaurant decor was authentic without looking dated We would definitely return and will recommend to others

Delicious home cooked style Italian food. Lovely staff and decor inside lovely and cosy. Meatballs are incredible and the customer care is on point .

We booked the deal which was advertised constantly on Facebook - £18.95 + a free drink for 4 of us. When we arrived the waiter said there was no free drink, he didn't know of this deal. I showed him the deal online. He did give us the free drink, wine or soft drink only. He was the only person working there and was doing everything! He did give good service though, and we didn't have to wait too long. The portions were small and not great, have had so much better Italian food in Glasgow and good deals are available. The chicken milanese was the smallest portion of chicken I have ever had - not great. Chicken Milanese is usually a large, flat piece of chicken in golden breadcrumbs, this was not great at all. I wouldn't rush back.

Great menu, quality and service. The lunch menu is great value for money. Central location and fruendly staff. Definitely 5 stars.

This is a plain Italian restaurant in Glasgow. I wasn't sure what to expect, but I needed to eat as I had a late night meeting. The food is excellent, basic Italian, and the wines are good. It is defintely worth a try, although there is not much ambience.

We have been to Osteria a number of times and have always enjoyed the experience. Nice food, friendly staff and very good value for money. I have no idea how anyone could complain about the lasagne because it’s lovely. Other favourites are the prawns with spaghetti and the goats cheese and caramelised onion bruschetta. There’s loads on the menu to choose from and prices are excellent for a city centre. It’s a nice chilled place, we have never felt rushed and the staff are pleasant and friendly. What’s not to like 😊

We had a great time here, the owner was very friendly and the food was great. The interior of the restaurant was absolutely beautiful!

Attended this restaurant yesterday for the 2 course 18.50 deal with a glass of wine, the restaurant was nearly empty but for some reason we were seated in the back of the restaurant away from everyone else not sure if this is where the Kooble (5pm) bookings sit. To start off with we were asked what we would like to drink with the drink that comes with the meal we asked for 2 glasses of dry white wine to be told this wasn't included we could either have a sweet white wine or rose, we plumped for a rose although wasn't ideal for the waiter to return with what could only be described as a thimble full in each glass. Looking at the menu more than half of which had supplements added we chose prawns and deep fried mushrooms to start, cannot complain both were nice. For main course my wife choose a milanese chicken burger which really turned out to be an ordinary chicken burger which was at best okay, I made the huge mistake of thinking that an Italian restaurant couLd make a decent lasagne boy was I mistaken when it came the surrounding tomato sauce was overpowering and when opening up the lasagne there was very little meat and absolutely no bechamel or cheese sauce it was digusting could barely eat a quarter of it!!! my wife also tried to order a portion of onion rings to be told " we don't do onion rings" I worry about a chef who cannot rustle up onion rings!! Would not set foot in this place again great location terrible food

Early dinner with friends Food was top notch as always Only one small critique one of our party was asking about gluten-free menu and there didn’t appear to be one

We have been customers for the past 7 years and we loved going especially on a Sunday. Tonight I wanted to treat my husband to a birthday dinner. Mix up with the booking, made us wait. Food took forever, the portions were tiny, my order was wrong and worse still the food was terrible, we left the mains, paid the bill and left. To make the whole experience worse the comp soft drinks we were promised were actually not free. It was a horrible dining experience. Very sad to see the demise of a nice place. Lockdown killed, inflation and prices hikes have finished it. That was our last visit we won’t ever return.

This restaurant has a lovely ambiance. Our starters and main courses were delicious, and we were glad we left room for the delicious desserts on offer. Our server was courteous, attentive and had a touch of humour thrown in. We are very happy to recommend Osteria as a lovely place to dine with family and friends.

Dreadful. Ignored when entered. Asked for a certain pizza and out came a calzone. Asked for the original pizza and got something completely different.

We enjoyed a range of dishes from the lunch time menu which did not disappoint. The risottos were particularly enjoyed. Service was excellent.

We visited for an early dinner before going to an event. Lovely interior, delicious pizzas, good wine and wonderful service. Would definitely eat there again if we're ever back in Glasgow.

The osteria was one of the most delicious experiences i had in glasgow, ive had quality time with my friends there, fresh food and friendly staff, ive had meat balls for starter and the salmon with mustard with roast potato as main was amazing.

I love this restaurant ! Food is delicious and the service is five stars. Thank you Filippo for the great service. I had a mussels in white wine sauce as a starter and a lovely sea bass al limone . Everything was fresh and cooked at perfection . My kids ordered a brownie Sundays and they enjoyed every single bit of it ! Cappuccino and latte to finish up. Great Italian restaurant.

A real gem in the City cenof Glasgow. The food was excellent and the service super effective. I Don't understand how can this real Italina restaurant have bad reviews. I will highly recommend Osteria coming here you cannot get wrong. Excellent work Osteria keep up your good job !!!

I have been in this restaurant for years and I have always had a good experience. I come this time with my colleagues after a meeting in town. Food was superb and the staff very helpful. The dessert are all Home made and the tiramisu was very good. Highly recommend.

Local to my house & eat here often Very nice place Nice staff & nice food Desert was very tasty as well Place is cosy & nice 💚🍀

having purchased a £30 spend for £19 from Itison we thought we had a bargain and having been to Osteria several times before we knew what we were going to order before we arrived ...our favourite is Chicken Milanese, unfortunately, we were totally disappointed ... the chicken inside the breadcrumbs was the thickness of a ten pence piece !! ?? also my starter meatballs were tiny and hard ... when the waiter came to take our plates away I complained about the chicken and showed him the piece I had left on my plate... he apologised and came back to us to say he would remove the food costs from the bill and as we had bought a bottle of wine we only had £3 to pay ... nice gesture but we left feeling annoyed and cheated out of what should have been an enjoyable night out ... I suspect the business has changed hands, this could not have been a one off ... we will never go back and I will never recommend Osteria to anyone. POOR POOR POOR ... dont waste your money on any of their "offers"

Dined here with my nephew recently as it’s been my favourite Restaurant anywhere for many years. I say “dined” but it’s not just the exceptionally delicious food, it is not just the friendly and charming people who work here, it’s not just the wonderful ambience of the place, rather a combination of all these and much more that make this place the fabulous place that it always is without exception. I introduced my nephew to the place last September; I wish we could go more often; we live three hundred miles away but are regular visitors to Glasgow. He is something of a food and wine Connoisseur and loved it in September, realising the appeal of it to me over the years. However this time he came out with the staggering comment that it surpassed even his favourite local Restaurant and if you knew how much he loves that place you would realise what a tremendous compliment that is! Thank you SO much to Felice and to Filipo ( forgive the spelling!) for looking after us so warmly and admirably on this occasion; we are already looking forward to our next visit.

There were food delicious. Me dinner was good and I'm so happy for your service. and nice staff. A highly recommended them.

Thank you Osteria for our lunch ! We been in this restaurants to celebrate Mother's Day and everything was fab . The food come fast and hot . The service was very helpful . The restaurant was very busy . This place is a gem in the hart of Merchant City and definitely deserve a visit if you are in Glasgow. One of the greatest Italian meal in loon time. Thank you Osteria.

Party of 6 came for Mother's Day and the service was awful. We've been here many times before and never had any issues, so this was a big disappointment. Arrived, waited 15 minutes and still no menu, had to ask the waitress. Ordered after waiting about 40 minutes - tried to get the managers attention, but he snapped back at me to "just give me a second". Over an hour had past and still no food or drinks, at this point we were thinking about leaving. Told the guy behind the bar we had been in over an hour and not even a drink. Drinks finally arrived after 75 minutes, only 1 strawberry daiquiri when 2 were ordered. Had to ask for another to be made, it didn't arrive for another 15 minutes. Starters arrived, but one person didn't get theirs. Had to ask for it, it had been completely forgotten, so arrived about 10-15 mins late. Main course, had to ask for replacement cutlery, same person who had no starter served was given penne pasta instead of spaghetti with their spaghetti bolognese, when the waiter was questioned, no apology was given and they just said they had ran out of spaghetti. Dessert had been ordered with starters and mains, menu stated ice cream was 2 scoops. One person ordered just strawberry, one person ordered strawberry and vanilla and one person ordered just chocolate - 3 single scoops bowls of strawberry ice cream arrived. When the waiter was questioned about it being wrong and supposed to be 2 scoops, he just shrugged his shoulders and said "no, it's only 1 scoop on the set menu". No apology offered. They were totally understaffed with only 3 people serving the whole restaurant and the entire time we were there they were desperately trying to accommodate more tables with people queing at the door and people queing to pay or to ask for more drinks because no-one was serving them at their table. Utter chaos. They should never have had so many customers with so little staff. The bill was £180. The service was a disgrace, especially given it was a special occasion such as Mother's Day. It's a shame, because the food was good, but we won't be back after this experience.

Came for mother’s day and waited over an hour for our food when the resturant wasn’t overly busy. There looked to be only 2 waiters working, one behind the bar and the other trying his best to cover the rest of the restaurant on his own. Fortunately the food was lovely but waiting an hour for 3 plates of pasta is hugely excessive even if it is prepared fresh. We finished our drinks 20 minutes before the food arrived and no one came to ask if we wanted anything more. Eventually we had to go to the bar ourselves and ask for more drinks, to be told the other waiter would take our order, who then never came to do so. Also the two waiters started arguing with each other on the floor after another table had been left unattended for 45 minutes. The food was lovely which was the only reason I paid the bill, but the service was terrible and really lacking, especially on mother’s day.

Service was poor waited 70 mins for main course and the order was wrong.twice. Won’t be coming back my wife’s pasta was wrong and gor drinks order wrong.

Waited over an hour for our food. When it arrived I sent mine back as stone cold. After being micro waved was edible! Cannot fault waiter as not his fault BUT when we went to speak to manager, he was mega arrogant, told us to leave. This after spending £180 in his restaurant! Will not be back which is a shame as this used to be one of our favourite places, Avoid at all costs!

We had a great lunch at Osteria. We ate from the set menu which had lots of choice. We were a table of 6 and were welcomed by staff and they were very attentive. The food was lovely and great value for the February set menu deal. We did not feel rushed and we had such an enjoyable experience. Thank you to all the staff!

The pollo Milanese was inedible. Soooo over fried. Rock hard, so we’re the mushrooms in my stater! Asked for water with the starter! No show. Asked again and both waiters brought water! 4 glasses, no jug to help myself. Very disappointed as it was a Xmas present for us. Hope I don’t get another one for your restaurant!!!!

I have been to his restaurant many times as the food is nice and they do a good deal that includes a free wine or soft drink. However, there hasn't been a single time when the bill has been correct. They always add the cost of the drinks on,even though they acknowledge to you on entry that you have the deal with the free drink. I think this is a tactic they use as they believe most people would be too embarrassed to point it out and just pay it. I'm not embarrassed and always have to approach them to have the costs of the drinks removed and they do it without question because they are aware of what they are doing. So visit but look at your bill before you pay.

We enjoyed excellent food and drink, served very quickly and efficiently by highly-attentive waiting staff. It was a first class experience. Keep up the good work !!

Early lunch so the place was quiet, we used an online deal so it was great value, but soft drinks are very overpriced. We both had pizza which was beautifully freshly made and tasted great.

First visit and mixed feelings. On arrival we were passed menus (could do with printing a new batch) and no one took a drinks order. Eventually after about 10 minutes someone took a drinks order. 4 starters were fine and chicken / pizzas / lasagne all good. The meatballs came as a starter portion without the spaghetti. After 10 minutes the correct dish appeared which was not great and was left half finished. The bill arrived and our assumed 10% discount from 5pm wasn’t on it. We were asked to show our booking which I did and this didn’t qualify for the 10%….. Overall a mixed bag.

Went here planning on having a nice evening meal. The front of the menu states 'There's no rush!' However, a very rude and aggressive member of service staff spoiled the experience. We were seated & handed our menus then literally 30-40 seconds later we were asked what we wanted; when I asked for a couple more minutes we were rudley told 'I have other people waiting for a table you know'. If this had been said with any hint of humour or a smile then it would have been brushed off but it was said in a somewhat aggressive manner. I just picked the first thing on the menu & my partner picked something at random as people at neighbouring tables were looking over probably wondering why we were being shouted at! The food was ok, and the other members of staff seemed quite pleasant so it was a shame that our evening was spoiled by feeling 'rushed' the whole time by that one staff member. In summary food ok, customer service very poor.

Great staff. Great food. We had a set 2 meal menu and lovely wine. Thanks specifically to Philippo. Always good to have a waiter with some character and have a giggle. Many thanks.

What can I say, one of the best Christmas lunches we have ever had, excellent welcome from the staff even though it was really busy, they did their best to give us a wonderful lunch, fantastic atmosphere with beautiful decorations. Excellent menu with many choices available, in fact although we were a nice group of 25 and having almost all chosen different types of dishes, the food arrived really quickly and was fabulous from the starter to the dessert. Perfect quality and price Thanks from everyone

Upon entering the restaurant we were ignored for around 5 minutes. A gentleman who I presume was a manager approached us and showed us to our table and gave us menus. This was maybe the first warning sign, you could cut the tension with a...

Thank you for such a great afternoon. We were a family of 11 and everyone had a delicious meal. The service was great, the atmosphere in the restaurant good and we had a beer time.

We had booked our table for 1:15pm on Saturday 9th December. They asked for the table back at 3pm which was no problem. Service was very good, considering it's a very busy time of year. Staff done a great job. We all really enjoyed our...

Our team arranged to eat here for our company Christmas night out. I arranged the booking myself and asked for a wheelchair accessible table. Having the booking confirmed and no message about the access, I assumed the premises were accessible for all. However, when my...

Christmas lunch with friends, food was ok as Christmas pre-prepared lunches go, it was when the bill arrived and one of my friends questioned the £35 service charge, the waiter went off on one and started shouting in front of everyone at our table, it...

Upon arrival, we were met by a man who turned out to be the manager, who appeared either not to listen to a word I was saying or had a limited understanding of English. Looking back, I honestly could not say for certain that he...

Great food, great service,great staff, what more could you ask for all in a lovely restaurant. We cannot wait to go back.

As always we had a lovely meal, great service and very friendly atmosphere. Looking forward to our next meal at Osteria

Excellent choice of meals, I will say it is best not to have anything to eat before you come here, as the portions are huge. Prices are reasonable which is in line with most Italian eateries, staff were very helpful and there was no rush...

Osteria Glasgow Osteria Glasgow  / Reviews (415) #205 of 4962 restaurants in Glasgow 830 Read more reviews on Google Add your opinion Google / 209 E Emma Just now on Restaurant Guru Your comment is awaiting moderation. Me and my other half were in Saturday 16/09. We love this place very...

I have visited this amazing Restaurant several times over the last few years on my frequent visits to Glasgow and it became my favourite Italian Restaurant anywhere. Before I always travelled on my own and was always looked after with care and respect and the...

Fantastic , kind staff. Nice food and beautiful surroundings. We were a noisy bunch but hope we helped create a nice atmosphere

Well am sadly disappointed this evening , been going here for few years now and never had a bad service or meal Until tonight my daughter and partner took us out for dinner myself husband and his gran and our grandson , the waiter was...

We went there for dinner and were very happy we went there. Interior is very nice, especially the front section (try to get a table there). Menu has all what you would expect from an Italian restaurant. As a starter I had the Funghi Fritti...

What a find. We were looking for somewhere for lunch during the cycling championships in Glasgow and so glad we stumbled across this wee gem on John St. We had the lunch menu and could not have been more satisfied. A great selection of Italian...

Food & service at Ostera is first class Would recommend to try lovely cosy little restaurant in John street First class lasagna yummy Pizza was really nice & tasty Chicken & pasta chefs special for myself & the desert was the best yummy It’s a must ❤️

Went for a lunch in this Italian restaurant.The staff is friendly and the layout of the restaurant is beautiful.I had the garlic king prawns for my starter and my friend had a bruschetta.Both starter were very testy and well presented. Pizzas with our main . Very good experience and definitely will be back soon.High recommend this Italian restaurant in Merchant City. Thank you.

It was our first visit to Glasgow, we walked into Osteria. It has been beautiful dinner with outstanding service star to finish. Great food very tasty. Would definitely return for the quality of food and attentive service.

Me and my friends didn't have reservation today, but the person at the door did the impossible to give us a table, they looked really busy but the staff was very attentive and the food was delicious 😋. Definitely recommend

Once we arrived we found the restaurant full there were 4 of us but the manager was very kind, he found us a table immediately, the service was magnificent fast and friendly, the food very good and tasty. I recommend it to everyone

Lovely food and staff. We had two course dinner with wines and beer. Both of us enjoyed a lot! Tasty and fresh! (We had soup and pate for starters and lasagne and sea bass for main course). Great Italian cuisine, nice and attentive staff and good experience! Recommmed for families or date night/dinner out for a couple as us :)

One of the worst places I have ever been, the meat was off, you could smell it from a mile away. Was offered to have a change and ordered prawns which were not fresh either, pizza served to us was burnt.

Éramos un grupo grande de 40 personas y nos han tratado increíble, la comida deliciosa y un trato súper bueno....

Fijn Italiaans restaurant waar echt traditioneel gekookt wordt, erg smaakvol en ook goed voor dieetwensen. Zeer vriendelijke bediening. Zeker aanbevolen...

The male waiter who served me and a friend yesterday was so completely rude, ill manared and utterly inept at customer service. My friend and were so appalled that we left. 🤢🤮

On arrival the attitude of the owner or manager was poor. We were sat down at a four seated table and when we asked for just a dessert he asked us to move to a two seated table. We walked out and would never recommend...

Food was really nice and tasty and restaurant lovely too. They did get my order wrong when I asked for a beefburgers and they brought me a chicken burger but didn't want them to waste it so took that instead and it didn't disappoint. Didn't...

AWFUL!!! ROTTEN FISH Nowd I really don’t like slating people on here as everyone has different experiences at different times Ordered sea bass it was delivered within 30mins we thought amazing. As we sat down to eat we started to get a sour smell but...

Found hair in my food, manager and workers very rude when pointed out. Disgusting food horrible service Do NOT eat here

Best pizzas in the city with magnificent ambience and the service is super fast. Myst visit restaurant in Glasgow

Excellent service with best food in the town with great ambiance. Staff is well trained and super friendly.

Nice food and great ambience, Must recommended place to everyone.I had my lunch with my family everything was really good.

Excellent service, the food quality was nice , the ambiance was nice and especially the chicken pasta was very tasty overall we loved the restaurant and the food

The rudest man in Glasgow. Grumpy and apparently unable to remember a drink order for 5 people :) so very very awful.

Service was really nice and pleasant, food came promptly however there was nothing special about it. There was nothing wrong with the food however we all felt it was just average, nothing really good, nothing really bad. Nice decor inside the restaurant. I would also...

The WORST restaurant I have EVER eaten in and I am from third world country. There were hairs in my food that got in my mouth, TWICE. In my appetiser (how do you get hairs in calamari?????) and then in my main dish. The waiter...

We visited on a Saturday evening, the place was busy but staff made us welcome and without any fuss had us seated in no time. They gave us plenty of time to say hello to each other ,as we had come in separate groups, before...

We booked this Italian as it had a great score on Tripadvisor. We got to the venue and the music was quite loud we are a young couple and found it quite high but nevertheless. We sat and waited 20 minutes for a drinks order...

Excellent value for money and good service. Food was good for what we paid. Only criticism would be that the soup could have been warmer and the sea bass fillet was served on a cold plate meaning that it got cold very quickly. This was...

This was our 3rd visit to Osteria and once again we weren't disappointed. Our other 2 visits were for an evening meal. This time we visited in the afternoon. We had the 2 course set menu, food was excellent and good value for money. The...

.Good value ,tasty food .Good portions and friendly efficient service .We had the set menu which had lots of choices ,something for everyone.Nice and cosy seating in basement area ,we ate in conservatory as daytime.Within a few minutes walk of Queen St station .Would recommend...

Excellent service friendly helpful staff..family birthday dinner for 20..food delicious served promptly..couldn’t do enough for us 👏

It's always great service and amazing food at Osteria. Loads to choose from. Great atmosphere. Perfect 🥰

Fantastic food, great service and great value. There was 8 of for a works christmas lunch and we were well fed and well looked after. Can’t wait to return.

Poor portions: caprese starter was meagre, the Sea Bass on the main was the size of your average living room goldfish, the carb was one quartered small-medium sized potato, and despite being told the broccoli wasnt a big feature, turned out this was not true....

We experienced a number of issues with this restaurant, which is a shame because we have been coming here for years and always enjoyed it. I'm not sure if there is new ownership but it has gone down hill drastically. The first issue is that...

We are a group of 6 friends who regularly have lunch at some of Glasgow's great Italian restaurants. I'm sorry to say that on this occasion this was not one of them. Our first time at Osteria didn't live up to our expectations after reading...

Had the minestrone soup. No beans, no pasta, just a few veggies floating in a huge bowl. It had no flavor, I added salt but it didn’t help. Spaghetti Bolognese was bland. Added salt but it didn’t make a difference. It wasn’t bad, it just...

I was here on Monday of this week with one of my friends and as usual the service, ambiance and food was great. I also come here regularly with a group of old work friends and we always get well looked after. It’s so good...

We visited the restaurant late afternoon. The starters and mains were super tasty. The drinks selection was good. The restaurant had a relaxed authentic vibe. Service was amazing. Glasgow has so many restaurants, but service always speaks volumes. We will certainly return when we next...

Nice restaurant with good long tables suitable for a work night out. Everyone was made very welcome. Service was great. Everyone enjoyed their meal. Only negative was being charged for an extra bottle of Prosecco but was quickly resolved. Will definitely return

Was there yesterday for a lunch with work mates. Always great atmosphere great service and great value for money looking forward to our Christmas work meal at Christmas

We visited Osteria to celebrate a special birthday and what a lovely night we had. We were warmly greeted and we had friendly service for the duration of our night. Our food was simply delicious as was our wine. The best Italian I’ve had for...

Best of the best .. authentic Italian cusine… Been in this place many many time and always is a top class.. service,food and interior🇮🇹🇮🇹👌well done guys you and your tim deserve…⚪️🔴🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹❤️💎

There are inside, outside, and upstairs tables. The service, atmosphere, and food were all good. They serve pizza, salad, and pasta dishes. We ordered L'americano and the spaghetti and meatballs and both of us enjoyed our meals. I would recommend this place....I totally enjoyed my...

Fantastic food as always and the staff are so friendly. The lasagna and tiramisu are the best I have tasted. The atmosphere is always welcoming and you are never rushed.

Had Lunch in Osteria on Saturday afternoon and the food was fantastic. Service was also excellent. Will definitely be back soon.

Walking trough the Merchant City in Glasgow and find this little gem . The restaurant was bouncing. As soon we walked in the staff was very friendly and helpful. The food is to die for. The mussels were unbelievably tasty and the spaghetti A.O.P. cooked...

We thoroughly enjoyed our first visit to this lovely restaurant for a family lunch with my mum, mother in law and sister in laws. The service was great and all of the staff were friendly with made us feel very welcome. We all enjoyed the...

We booked for a group of 18 for a 60th birthday dinner 2 months in advance. When we arrived to the booking the party was split over 3 tables. There was actually a group of people sitting at one of our tables who had to...

Poo customer service 1 . Waited ages to get served 2. Asked 5 waiters to get served 3. Waited 30 mins to get a drink 4. Aperol spritz was totally flat 5. Complained and manager overreacted and didn’t take on board customer feedback 6. I...

When you walk into Osteria, you are warmly welcomed, but it seems a bit dark. We were then led through to a lovely conservatory area at the back, such a lovely contrast. Service was top class and the food was delicious and great value for...

I've been before with friends and thought this to be a nice restaurant with lovely food. What in Earth has happened? My friend had arrived a little before me and was sat at a table in the little conservatory. I was ignored at reception and...