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4.0
Based on 1 opinions finded in 2 websites
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Reservamos una mesa aquí en domingo 30 de agosto y me sorprendió al encontrar qué tan pocos gente allí era comedor. Sin embargo, recibimos una bienvenida muy cálida de John, el gerente (que es que nos transferían Milton Keynes) y la comida y el servicio eran excelentes. Estábamos pagando con Tesco Fichas (haciendo Londres a lo barato) - lo que a menudo encuentras raro, pero como en cualquier otro lado de Londres, están son aceptadas como moneda y sin ningún ápice de vergüenza. Lo recomendaría Ortega Smithfield por su bienvenida, buen servicio y comida fantástica.
MagicFairy . 2009-10-18
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89 Turnmill StreetI will start this review by saying that I was born and raised in Spain, which may bias my opinion due to knowing how the actual Spanish culture is. I also understand the differences between customer service and food chains in London and in Spain since I work as an assistant manager in a restaurant. Having these in consideration, the first thing to point out was the horrific customer service given to us. We were a group of 8 who came 10 minutes late. We had a reservation from 18:00 to 21:00. Besides being asked what we wanted to order over 3 times in less than 5 minutes, our waitress was neither looking at us nor speaking in a way that was understandable. I wish he at least would have taken our orders correctly. A chain of restaurants "specialized" in tapas, which are meant to be small plates to share, should understand the sizes of the groups or at least be able to recommend accordingly to the customer needs. The portions were surprisingly small. We didn't expect Mediterranean portions, but not having to order a minimum of two of everything since we ordered around 10 small plates for 8. The mains were not an exception to being criticized since, again, the portion compared to the price was ridiculously small. The taste was acceptable, but the "unfortunate" timings of the waiter, who took the orders wrong and had to ask repeatedly for several things, were quite disappointing. It all started when we had to change from Iberica Canary Wharf, where I heard amazing things related to great portions and customer service due to some maintenance issues. After requesting a discount for the inconvenience, which they didn't offer, we moved to Iberica Farrindon because there was no other place to change being so close to Christmas. Overall quite displeased and ashamed since the only one who did their job properly was the woman on the reception. Definitely not worth it to go if you are expecting to eat properly and at a decent price.