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4.2

Based on 3.135 opinions finded in 2 websites

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Nº 208 in 599 in Solihull

CUSTOMERS TALK ABOUT DISHES WITH..cookedsmokedporksaladtenderribpopcornribssteakcreammeatchickencheesecornlime

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Had a really great meal, the Festive Southern Stack was amazing! Thanks Alex you were great!

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Emma Fielder . 2024-12-12

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Absolutely amazing food, Alex our server was very lovely and very helpful!

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Becca Harding . 2024-12-12

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My baby ribs were fine however the chips were very dry and of poor flavour. Other meals in our big group that I tried a little were not great either, especially considering the prices charged. It was also my mother's birthday when I visited in mid November. A cake was arranged for her by the staff(thank you) but it wrongly came out much later than the other desserts and the birthday singing very half hearted - poor on this. Dessert pictured just ok and expensive. The place looks great on the outside and in and great parking. Hickory's is not far from here and I believe a little more expensive too but it's so much better.

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Dav Mudan . 2024-12-12

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Love this restaurant! The food is amazing. Thomas and Aimee haves us great service, especially for a table of 13

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Lauren Tandy . 2024-12-11

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Fantastic experience here. The service was awesome. looked after very well. The food was incredible, very tasty. We all loved it. 9 of us dined in total.

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Emily . 2024-12-10

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Had Jake as my waiter, very fast service and amazing food. Would highly recommend him to everyone. Considering how many tables he had managed to serve us very quick. Live music was good aswell to lighten the experience.

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KSG . 2024-12-08

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Really good food and great atmosphere. Danielle was really attentive and great service. Recommend.

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John Whitehead . 2024-12-07

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Had a lovely evening, food was great & Will who served us was brilliant! Thanks for a lovely evening

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B M . 2024-12-06

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Great for food and cocktails. Visited with husband and daughter there was something for us all on the extensive, authentic orleans menu. In particular i ordered a rib eye steak. It was cooked to perfection by the chef. I would say it was a far superior steak even to the local steakhouse. Will definitely return!

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jaine husbands . 2024-12-06

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Came for a last minute dinner, food was brilliant. Server Will was great too 👍

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Ryan O'toole . 2024-12-06

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Food was excellent, The experience was made by the server Ashley who was amazing with the kids and picked up it was my wife’s birthday without us realising, we really appreciated the birthday cake.

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Richard Freeman . 2024-12-06

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Last time we visited it was really nice but when we visited tonight the food was terrible it was dry... missing items and when they replaced what was missing the beans came out cold... never again visiting!! as a chef it's baffling how you can burn a slow cooked piece of meat

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Shaun Walsh . 2024-12-05

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Great facilities bit let down by the attitude of the staff just seem to be uninterested and unprofessional

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Stewart Foster . 2024-12-04

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I was seated quickly and given a complementary jug of water and a bag of popcorn; delicious and fresh. The menu had lots of amazing sounding food. I went for three starters; garlic pretzel, popcorn brisket bites and chicken tenders. The popcorn brisket was fresh and not greasy, had a delicious coating and tender chunks of brisket with a tasty bbq sauce. The chicken tenders were succulent and tasty, served with sour cream and a hot honey sauce; which was stunning! The garlic pretzel was soft inside with a typical chewy pretzel crust and a yummy garlic butter glaze. The portions are generous and I had to take my pretzel home as I could not fit anymore in. Service was good, friendly and patient (too many nice things on the menu) Would love to visit again when I'm in the area

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Annabelle Kennedy . 2024-12-03

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Can't get enough of this place! The food is amazing! Our server, Danielle gave excellent service and was attentive throughout the whole meal. Highly recommend!

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Sam McKay . 2024-12-03

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The food was great and the atmosphere reminds me of Hickorys. Service was friendly but slow which could be improved on. Would visit again.

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Vin Chenzo . 2024-12-01

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Just popped in for a quick meal and very impressed. Very clean with polished glasses, friendly staff and expectionally clean. Would definitely recommend.

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Jess Ashton . 2024-12-01

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We really enjoyed our 1st visit to Orleans Smokehouse Solihull. The food was really tasty and the service was really good. Only one thing that stopped me giving 5 stars for service was that we paid with cash and didn't get our change back. Which was just under £4. If we had got our change back, the server would've received that change and probably another £4 on top of that.

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Ria M Moss . 2024-11-30

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Had a family meal here today, 15 of us, food was great and the service was exceptional, highly recommend the chicken wings with the buffalo sauce for starter.

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Kevin Drake . 2024-11-30

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Danielle was our server, she was a wonderful host, made sure.myself and ky friend always had drinks and checked in to make sure our foor was correct and enjoyable. She made an effort to chat to us and made us feel welcome and comfortable, food was fantastic too, will definitely be returning if not for the food, then for the wonderful atmosphere and service. Thanks Danielle and Team!

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Kayleigh Maisey . 2024-11-30

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Danielle was an absolute pleasure to be served by, very friendly, positive and helpful, always checking in that our starters and mains were okay, keeping our drinks topped up, and overall very friendly and welcoming attitude

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Robert Hunt . 2024-11-30

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Great atmosphere, the band was very lively. The chicken tenders were lovely and crispy. The service was impeccable from Oliver, he made sure we had an enjoyable experience at Orleans. Could not fault his service, will definitely be returning.

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Erin Byrne . 2024-11-29

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Ruby was excellent. Nothing too much trouble

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Louis . 2024-11-28

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Staying nearby for work so decided to pop in for my evening meal, food was excellent and service was second to none. Really quick and even free popcorn! Danielle was awesome!

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Jack Gibson . 2024-11-27

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Too expensive and the popcorn is not bottomless which doesn't make any sense

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Isabel M . 2024-11-24

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Danielle was a wonderful server, food was fresh - thank you!

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Kellie Anne . 2024-11-23

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Awful experience here with service

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Shaun Lee . 2024-11-23

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We came here for a big family meal. Food was good, but our server Will was amazing, some of the best service I have ever had at a restaurant. He was so attentive, friendly and made the experience more enjoyable! Thank you Will ☺️

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Sophie Stajka . 2024-11-22

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Will, thank you very much for the awesome service.

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Ludmila Beresova . 2024-11-21

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Excellent food capturing a corner of the American smokehouse market hitherto ignored by the mainstream. Specialist operators are present in some major cities, but hopefully, this innovation will be rolled out across the country. Can be expensive, and calorie heavy and portion size can be an issue for some. The service was excellent by the attentive Taylor. As a bit of a meat addict I'm a bit biased, but I was also conscious that the veg contribution was particularly small, portion wise, and needed to be larger to compensate for the meat fest. Ditto the gravy and sauce, relying on the British reticence to ask for more smacks of an unnecessary meaness. By the way, we did ask for more. Get this right, and you'll thrive. Cutting corners unnecessarily will put off diners who appreciate a good deal, particularly in today's financial climate.

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Gary Nicholson . 2024-11-21

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Absolutely stellar as always food amazing amd Danny are server was lovely, feel like I might have been a bit rude at somepoint for no reason so would like to apologise if I came off like that sorry :) but thanks again for another amazing evening out

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Connor Carthy . 2024-11-20

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Amazing place for food loved the desserts will be back👌🏼Maimie was top notch unreal and was very nice and kind

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Shauna jane Carroll . 2024-11-19

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Great place for food. Maimie was amazing and her knowledge of the food and drinks was perfect she was a star

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Cavan Carroll . 2024-11-19

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The food was very good, the portions were certainly adequate. The service we received was excellent, well worth the money. Would definitely recommend this restaurant.

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ann fitzpatrick . 2024-11-19

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The food was very good, and service from Taylor was pretty much perfect, and I have no complaints. I will definitely come back

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Kyle Johnson . 2024-11-16

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Yet another amazing meal here , thank you to Our waitress Taylor who topped off our evening with her excellent service

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Kerry Clark . 2024-11-16

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Taylor was really good and the food was fantastic would definitely come again

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Michael Humphrey . 2024-11-16

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We went for a birthday meal the food was delicious..fresh water at table was so nice. We were served by Aimee who was fantastic super friendly and amazing service .

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Denise C . 2024-11-16

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Would definitely recommend the food and will be returning. Was served by Taylor, who was attentive and helpful throughout the night

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Ethan Connaughton-Yates . 2024-11-16

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Really good food, would recommend. Taylor was very helpful and polite, thank you

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Oscar . 2024-11-16

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Had a really nice meal and our waitress Taylor was excellent, great service :)

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Grace Monteiro . 2024-11-16

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We enjoyed a fabulous evening our food was excellent as was the ambience...but for us, what highlighted our evening at Orleans was the attention our waitress gave to us. Taylor was so attentive to us despite being really busy with other tables nothing was too much trouble for her. She really is an asset to your restaurant...thank you Taylor... we will be sure to return and recommend to our family and friendsx

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patrick flannigan . 2024-11-16

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Very very nice steakhouse, great location and layout, food was amazing especially the meat and desserts. Highly recommend this place !!

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Jake . 2024-11-16

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Popped in for a couple of drinks, Michael on the bar was lovely and very knowledgable. He recommended some great cocktails but my favourite was the peach cobbler, definitely recommend thanks for a great night x

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taylor . 2024-11-16

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Had a lovely meal and the service from Taylor was great, would return 100%

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Simon Porteous . 2024-11-16

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Great customer service Great food Will go again. Great with family also as kids are entertained

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Jay Parmar . 2024-11-15

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Poped in for a dinner and was delighted by the delicious tender meat on offer. The Peach Cobbler cocktail was delicious, and the cream soda was pretty good, but the raspberry lemonade was a bit tasteless and disappointing - tasting mostly like soda water. On the food front, the initial free popcorn was a bit stale but a nice touch to receive as you're seated. We ordered the Ultimate Sharing Platter to get the most out of our visit and try as many things as possible. The highlights were the bbq pulled pork and the ribs. They were great and if I visit again I'd get a whole portion of either of them. The sausage was OK and the cheesey middle was a nice surprise. The chicken wings were pretty average, but I'm not a big wings fan at the best of times. Brisket was flavoursome and fairly tender however one end was exceedingly fatty with little meat and the other end was all meat with no fat - so a mouthful was either squidgy or more dry. Overall I'd come back again but I know what I'd eat and order already.

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Charles Brooke-Taylor . 2024-11-15

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Nice american themed restaurant, good atmosphere and service is good but the food is below what I would expect. But it's just not quite as good as Hickory's smokehouse.

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jason hanna . 2024-11-13

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Really nice place. Good food. Accommodated our large group happily with good service. Recommended.

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Esther Scholey (Estherl82) . 2024-11-11

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Very good food we were pleasantly surprised.

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Rafał Zamrzycki . 2024-11-09

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We had such a pleasant evening. Connor was really attentive and helpful and our food was delicious. We will definitely be back.

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Gail “Vivvy” Hackett . 2024-11-07

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A real taste of Orleans with the atmosphere to match. Great food, lovely service and the beef dripping gravy is next level. Higly recommend the smoke house platter

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Travelling Guy . 2024-11-07

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Just had a really good meal. Can't fault the food or our waiter (Sean). The Thursday platter (Sean's recommendation) was excellent as was the chicken and waffles. The popcorn was a really nice touch. We will be back.

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David Crank . 2024-11-07

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Alex was very attentive and patient

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Lisa Woodman . 2024-11-07

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Great food great service especially Ashley who really looked after us knowledgeable helped us greatly

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Diane . 2024-11-06

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Always enjoy it here, food is great and service was also good. Great bar area and the live band is also a good touch if you go when they are on.

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JP Heath . 2024-11-04

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Food was soo good & my waitress Danielle was spot on made sure we had everything we needed & made us feel so welcome! Will definitely be back thankyou Danielle 😊

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leah tooke . 2024-11-03

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Great food and great service from Alex. Would definitely come again. Can recommend the blackened salmon.

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Iona Rose . 2024-11-03

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Amazing food, great place, we will be back :) I was served by a lovely young lady called Alex. She was so polite & helpful! Thankyou!

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Sophie Lewis . 2024-11-03

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Come here today for the 1st time, great atmosphere Alex was our server and what a barrel of laughs she was, she made sure non of our table had any allergy’s, she was great with the kids great member of staff to have here at Orleans

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Hannah Lewis . 2024-11-03

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Amazing night here! Went for an anniversary celebration. Alex was our waitress and catered to our ever need, friendly and welcoming too! Food was delicious as always! Defo will be returning soon!

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Helena King . 2024-11-03

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Nice food Looked after by Ashley start to finish will be back again

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Mark Davies . 2024-11-02

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I visited Orleans today as a couple had the platter and cocktails was lovely place to go on a date good service on a busy night was served by Ashley hope he gets the prize

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Maria Calcan . 2024-11-02

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Food and drinks were spot on! Loved having Alex as our server, she was welcoming and had a right little laugh with her. Defo recommend!!

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Rachel Monteiro . 2024-11-02

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Food and staff were lovely! I was served by Clodagh who was very helpful! Will definitely be returning!

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Esther McGrath . 2024-11-02

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wow came in today for daughters 40th 22 of us the food was absolutely scrumptious i must say its probably the best food ive eaten at a restaurant for a very long time 10 out of 10.ps the staff we're very nice thankyou will will definitely come back soom

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alan marsh . 2024-11-02

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Lovely food amazing service from Megan a real team player

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maimie girling . 2024-11-02

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Came here for a family meal to celebrate the birth of my firstborn. Had a nice atmosphere, even on a Monday and the food was great too. Service was excellent, we were served by a lovely lad called Connor who was extremely polite and friendly. Overall a brilliant experience.

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Joseph Lyons . 2024-11-02

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Nice environment and our server Alex was great! Would go back again

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Nishana Barrett . 2024-11-02

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Food was sooo beyond amazing didnt expect it to be soo good! We had lovely Alex as our server, very kind and attentive to us. 10/10 would go back

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Olivia Chilvers . 2024-11-01

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Served by Carys who was awesome and helpful all evening. Food is perfect and enormous portions.

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Jon Devaney . 2024-11-01

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We visited today as a family of 5, ruby was our server she was so lovely and so helpful so thank you ruby for your amazing service skills. Food was nice but a little expensive for the taste, some is really quite bland with not much flavour. Wasn’t bad but it might not be your cup of tea. The atmosphere as a whole was great

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Megan Powers . 2024-11-01

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Megan looked after us from the moment we walk in , lovely food, great service ! Thank you again Megan :)

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Christina James . 2024-11-01

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Fantastic addition to the food scene. Great quality, tasty food at great prices. Ruby looked after us fantastically.

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Steve O'Connor . 2024-11-01

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Absolutley love this place! One of my new fav restaurants. Was served by danielle. Service was amazing and so was the food! Can't wait to come back!!

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Charlotte Haworth . 2024-11-01

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Great place for a tasty meal. Speedy service and lots of staff. Connor looked after us well

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Kevin McCoy . 2024-11-01

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Food was lovely, our server Carys was very helpful with her suggestions for the food and just being a general help for all of us.

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jacob darby . 2024-11-01

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Food was really good, service was very good. Thank you Alex (our waitress)

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Jamie Lock . 2024-11-01

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We had a fantastic meal. Food was superb and we were served by Danielle who was very friendly and polite. We will definitely be back soon.

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Gamer Tooke . 2024-11-01

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Everything perfect. Served by Alex

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Alex Rhodes . 2024-11-01

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Aimee was great. Cheerful and welcoming!

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Dog 123 . 2024-10-30

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The food was great, and the clean environment, service was professional. Ciara was on point with her handling of our orders, drinks were lovely, very spacious surroundings, I would like to share that i used the bathroom and It was smelling clean and fresh. Four stars 🌟 🤩.

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Damion Williamson . 2024-10-26

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Lovely service from Danielle, really helpful and attentive, food was great aswell, would highly recommend

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Will Fairclough . 2024-10-25

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Food was good only a few fries which wasn’t fresh and hot had to complain about the drinks we had great pleasant service

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Alan Haworth . 2024-10-25

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Food was banging 😋 Good value for money. Our server Will went above and beyond with his service. A lovely atmosphere all around.

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Megan Holloway . 2024-10-25

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Connor was a gent, great service and great food..thank you to all.the team.

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Lewis Halsall . 2024-10-24

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Great service fantastic food and great cocktails

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Andrew Holliday . 2024-10-23

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Great service from Connor, top lad!

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C F . 2024-10-23

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Amazing experience, chefs are always a pleasure to speak to.. great food

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Jason David . 2024-10-23

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In Solihull for work and happened to notice this place next to my hotel. It did not disappoint, infact I would make the drive from Newcastle just to come here the food was that good. I had the smoked brisket sub and the meat just melted in the mouth. I loved the fact they gave you a bag of popcorn while you waiting for your food and fresh water for the table without having to ask for it. I was served by Alex who was so lovely, friendly and helpful. The menu had a great range and unlike many places I visit this actual had the true American deep south flavour. I would definitely recommend and will be back.

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Lorraine Dickinson . 2024-10-22

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Good place to go if your greedy

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scott hadfield . 2024-10-22

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Great food from the chef!! great service from thomas and ashley, great team you have!!

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Kerrie . 2024-10-21

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Alex was very lovely so helpful . What a nice girl food great

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Lisa Phillips . 2024-10-21

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We had a family meal here, we had steak and fish, it was cooked to perfection, well done to the chef.. Ashley has great customer skills and was excellent providing service to our table. Thomas also provided excellent atmosphere and he is an asset to your company.

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Michael O'carroll . 2024-10-21

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Great food good atmosphere lovely staff

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Kirk Fream . 2024-10-20

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Food was amazing. Bit pricey but worth it

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james phelan . 2024-10-20

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Amazing brisket, as good as the ones I've had in America before. Would highly recommend. Staff are great and very friendly. We were served by Ellie during Sunday lunchtime who couldn't have been nicer and did a great job! Definitely coming back time and time again.

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Lawrie Neal . 2024-10-20

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hi the food was a little dried up, over cooked . The plates had to be returned they were dirty,and ew ons requested. There was no kitchen roll on the table and I had to ask for some.

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Tracy Walker . 2024-10-20

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Good food. Well priced and excellent service.

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Allan Dewhirst . 2024-10-20

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Had a lovely evening. Wonderful food and really friendly and attentive staff.

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Guy Linfield . 2024-10-20

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