Oriental Inn Chinese Takeaway in Thanet

Our last experiences have been really good but this time they sent us a special chow mein literally full of pieces of pork rib bone and gristle! They've obviously used yesterday's leftover ribs for today's food (we ordered early in the evening) and they chopped up the bones too. Last time we use them, unfortunately, as that has never happened before with any Chinese takeaway. Edit: We tried them one more time! Delivery was late, the food was really bland. Never again and this time I mean it.

Its literly the best Chinese I've ever had these reviews seems a bit odd Could do with a clean in the front of the shop though but the grubs top

Amazing flavor, it's always a risk when trying a new shop when you have used the same one for ages, definitely not disappointed

Ask for a delivery at 9 said not long and got to 10pm place has shut no answer on phone and restaurant close. Not acceptable. Dont take order if u won't do it.simple

Munchy box came greasy and with human hair inside not even eatable with how much grease was used

I ordered food first time and never again chicken chow mein food was terrible no test no salt never 👎 again order food again

They delivered from Ramsgate to me in Margate and I have to say not only was it delicious but it was still really hot..Will order again without a doubt.

Lovely food, good delivery times.

Very poor service charge money to pay by card even reall slow though spent alot of money then charged the same for a bag that could barely hold the food , food was poor quality

First time trying Dou Dou because they are available on a Monday. And my family are so pleased and my mother has said this is the best one we have had. Not greasy at all and it arrived hot, and scheduled for 7pm, it arrived at 7:20pm but this is good and not very late. Next time we will definitely book direct. Perfect

Very pleased with this place! I've tried a few Chinese takeaways in the area and this one has been by far the best!!! Delivered quickly and piping hot!!! And very tasty. Will definitely be ordering again!

Best Chinese around very frustrated when it doesn't appear on just eat they may be busy but personally I'd wait phone never gets answered. Have to go elsewhere which us very disappointing when your looking forward to something. To the owners happy to wait if your busy x

Fairly standard food, service is slow and delivery is even slower. The front of the shop looks like it hasn't been cleaned since the place opened.

Absolutely delicious! One of the best Chinese and reasonably priced. Only fault is that they haven't had any Peking dumplings when I've ordered from them a couple of times which is a same they are my favourite 😊😊🥟🥟

One of the best Chinese in Thanet.

I think 'Just Eat' are doing an injustice to a local Chinese takeaway But there again is this where the local community are going 🤔 My order is now 30 minutes late I ordered as my partner wasn't finishing work till late and as a treat And I can't contact them direct

Amazing meal. One of the best Chinese meals we've ever had. Thank you. Would highly recommend

We were really annoyed at how late the order was but, when it arrived the food was hot and oh my goodness the quality was outstanding. We ordered Singapore fried rice, which contained large pieces of roast chicken, we also ordered the salt & pepper chicken balls as a side, I cannot tell you how amazing these are, so very good. Other dishes were beef with tomatoes, beautiful fresh dish and king prawn curry that contained onion and mushroom, both amazing dishes. This is the best Chinese food I have ever had, I will be back and I dont mind how long I wait for delivery. Keep up the good food, you are amazing 👏

AVOID!!!!! Waited over 2 hours for delivery the phone was taken off the hook so was constantly engaged so couldn't get threw for an update on the food awful customer service wouldn't recommend

Ordered this evening at 7pm and am yet to recieved my order over 2 hours later. Tried to call to check how much longer our order will be and the phone has been taken off the hook and is continuously engaged. When spending over £40 on an order am disgusted with the service. Will not be order from them again

If you are looking for a nice chilli shredded beef do not get it from here it was immensely dry and not enjoyable at all and had to leave it 🤷🏼‍♀️ the only good thing was their salt and pepper selection food

2hr 30 mins for food to come. Not impressed. Women was very polite and food ok.

We have eaten at Doudou for 3 nights in a row this week. we are crazy about their king prawn balls specifically and their nice big tasty portions, great value/quality Chinese food in Ramsgate town.

Ordered at 6pm and given delivery time of 7.30pm, ok it's Saturday night, no food by 8pm tried calling restaurant but constantly engaged. Got on the Just Eat app, now saying 8.20pm, now really fed up and hungry! The app says ask restaurant for money off because of delay "your order will NOT be cancelled" pressed the button, straight away message from restaurant "your order is cancelled" what is going on! Never again! Have now received a text the next day to say the restaurant will not give you a discount, hope you enjoyed our food!

There nice and quick to confirm the order but there delivery time it terrible, wait 2 hours and still waited as nothing still didnt turn up, so partner got in car and went there.

Food always great from here, delivery tends to be a bit slow most times however if you order ahead for a time (they open at 4pm so plenty of time to order before dinner) it will come on time, has been my chinese of choice for quite sometime now!

Great pancake rolls. Delivery service is always good too.

Horrendous service, cold and reheated!!! Salmonella a sure thing!!!!

However good their food might be, a 2 hour wait is simply not good enough. Will never use again.

Ordered our food on just eat and was given a time, which was wrong. It took over 2 and a half hours to arrive. The food was not worth the money. Ordered twice from this place as I thought the first time was just bad luck and it happened both times. I called to ask about my order and both times i was just told they are behind on orders and they cant do anything about it. We wont order from them again. I would have given them 0 stars but i have had to put one in unfortunately. Very bad service.

Really friendly front of house lady

Good food, my favourite Chinese in ramsgate

I waited 2 hours for this I paid nearly £40 for it and the satay chicken skewers were rubber and not ediable the "crispy" duck wasn't crispy it was flabby and the sweet and sour sauce was sharp maybe to much vinager. I won't be going back here and to be fair should have sent it back not even good enough for the dog 😡

Avoid! Im not usually one to complain but my experience with theses was Awful. I Made order for delivery, arrived in 15 minutes, when opened it, food was dryed out, looked like yesterday left overs that had been sitting their and reheated. Gave me beef when ordered lamb, phoned to complain which took ages to get through! and they was adimat it was lamb! I know the difference and it was not lamb, defiantly beef! (Have pics to prove) Refused to refund, after numerous phone calls threatening them to food & hygiene , I finally got refund 4 hours later! Food is awful, along with customer service. Quick enough to take my money and make us wait 4 hours before getting refunded! If only I could upload the pictures of my food in the munch box, I would not feed it to my dog! Shame as a friend reccomened this place has now even put her of going again and the rest of family. 😷😔 JOKERS.....

We had veggie dishes delivered. It came 30 minutes faster than expected and every dish was delicious! Best Chinese I’ve had in England

Ordered £35.00 worth food at 7:45 on Valentine’s Day 14/02/2018). Updated times immediately to show food will be delivered at 9:15. It got to 9:30 and still no food so I tried to ring the restaurant and line was busy. Got to 9:45 and I had to get a friend to walk over there to make sure they were open as the phone was still engaged. They had taken the phone off the hook so my friend passed the mobile over to which we were told they were very busy. As it was 10:00pm we had gone passed the stage of being hungry so asked for a refund. The person then hung up the phone on us without confirming the refund or not. We rang our friend back who told us they said they would refund. It’s now 19/02/2018 and still no refund....

Best Chinese I have ever had! I wasn’t home when they delivered, so cooked me a fresh batch so it would be nice and hot for me. Lovely staff and fast delivery too!, highly recommend :) top marks from me.

Awful chinese. Waited 45 minutes, delivery driver wanted money after being charged. Will never ever go here again. Cold by the time we ate it!!

Ordered from here 3 times spending 30 plus a time 1 hour 35 mins no food there closed never will use these again what joke no call nothing thanks for wasteing my time ill be telling friends and family not to bother

Good food for a young take away.

Order was over 1 hour late and it arrived cold. I tried phoning for a refund but no answer.

Very nice food,fast delivery lovely stuff 👍👌💯

The best Chinese in kent food always fresh and hot

This Chinese shop is normally the best about.. I always tell friends and family to go here as its normally so clean and not greasy. however, i don't know if they have changed chef but it has gone really down hill. It took 24 minutes to get here and me and my partner both questioned how it could be cooked from fresh that quickly. It was also like it was from a different Chinese shop all together when it arrived. The chowmein and chicken balls were so greasy and the chicken inside the balls was soft one side and hard the other. Wasn't up to its normally standards at all tonight and might have to try somewhere else next time.

Ordered my food at 7:30pm. Got told it would be delivered at 20 past 8, but it eventually got to quarter to 9. I phoned them up, took ages to answer and the lady didn't even give me a chance to say hello, she just said the orders on its way then hung up. So another 15 minutes passed, baring i mind I only live 5 minutes drive away from the Chinese. I rung again and got no answer, then the 3rd time I said if it's past 9 I'm not paying for the food she said ok then hung up again. I eventually got my food, begrudgingly payed for it. Went to tuck in and it was cold and dry. I spent £15 on it for it to be nearly 2 hours late and then cold, waste of time. They also have me a £5 off voucher on hungry house which didn't even work. Nice Chinese if it's on time and not cold, otherwise waste of time.

Excellent Chinese - munchy boxes re great value and very tasty.

Great food and great service as normal.

Turned up earlier than estimated. Nice and hot an was a fantastic meal. Will use again and will recommend.

Turned up earlier than estimated. Nice and hot an was a fantastic meal. Will use again and will recommend.

Definately cannot say they are bad and definately cant say they are exellent. But better than some on here. I hope the £1 delivery charge goes to the driver and think £18 is a bit much to spend to enjoy a free bag of crackers. Will I order again? If without cash yes

Definately cannot say they are bad and definately cant say they are exellent. But better than some on here. I hope the £1 delivery charge goes to the driver and think £18 is a bit much to spend to enjoy a free bag of crackers. Will I order again? If without cash yes

very good service.We forgot one item and after a phone call was delivered very quickly Highly recccomended

Really nice food. The nicest, most tender spare ribs I've had since i moved to Thanet and lovely tasty tender pork and duck, all delivered on time. Will use again.

Really nice food. The nicest, most tender spare ribs I've had since i moved to Thanet and lovely tasty tender pork and duck, all delivered on time. Will use again.

Awful. Roast Chicken fried rice was inedible, seemed like it had been reheated numerous times! Hong Kong style chicken was chickenless and seemed to just be batter. Won't use again

Awful. Roast Chicken fried rice was inedible, seemed like it had been reheated numerous times! Hong Kong style chicken was chickenless and seemed to just be batter. Won't use again

very good service.We forgot one item and after a phone call was delivered very quickly Highly recccomended

We always have great food and service from the oriental inn. We thoroughly recommend. Fast service too.

We always have great food and service from the oriental inn. We thoroughly recommend. Fast service too.

Really wasn't good. Order wrong good cold

Really wasn't good. Order wrong good cold

Food was great but we had an issue with delivery of the goods I don't know who they employ to deliver but the delivery driver smelt of alcohol my fritters were smashed and they didn't shut the front door on their way out. Better yet they sold us a MULTIPACK (aka not to be sold separately) can of coke! Illegal muchly - tut tut I was so pleased with the food this was our second order but now I am worried about ordering again :(

Food was great but we had an issue with delivery of the goods I don't know who they employ to deliver but the delivery driver smelt of alcohol my fritters were smashed and they didn't shut the front door on their way out. Better yet they sold us a MULTIPACK (aka not to be sold separately) can of coke! Illegal muchly - tut tut I was so pleased with the food this was our second order but now I am worried about ordering again :(

Really good sized portions, very cheap and tasted lovely. Got delivered quick as well. Recommend to anyone.

Got the takeaway told me I didn't pay when I did never received my free bottle of coke

Super fast delivery in 10mins!!!! Excellent good food and lovely delivery driver as always :-)

We think the foods really nice and good value

Really nice all cooked very well very quick service

The worst Chinese food I've ever had. The meat was disgustingly overcooked, and chewy. Won't be ordering again from here. £16.....which was £15 overpriced. Terrible!!

Love this Chinese always quality food and a lovely delivery driver to :-)

Was nice food fast delivery would eat here again :)

I requested a delivery time of 7.40, but the order was delivered at 6pm.

Egg fried rise wasn't great, Chow mein was dry, no oyster powder on crispy seaweed & we we're annoyed the delivery was going to charge us even though we'd paid by card online.

I always order from here and its normally amazing food and really good service however today I ordered and they forgot an item of food from the order. We rang too ask where it was and the woman hung up mid conversation. We rang back, the same thing happened. So then a third time my mum spoke to a man and he said the woman prior to that call was the manager. The man then proceeded to argue with someone in the background, came back to the phone and said if we wanted a refund we would have too bring the food back, and refused to give us the item we had paid for. After a lot of reluctance they agreed to send us the item. That we was intitled too in the first place. Its poor service to speak to a customer like that. A regular paying customer!!! Especially from the manager herself. She was a really rude cow. Very disappointed today.

Great food and great service as normal.

Always amazing food and lovely service :-)

Came within 20 minutes, really happy

Lovely Food and fast service. Thank you.

Pretty bad food. Luke warm chicken. Staff member barely spoke to me - came across pretty rude. Only decided to try it because it was local. Disappointing all round

Received sweet and sour pork balls in set menu 1 instead of chicken balls as we don't eat pork these went to waste. However does not state rice is mixed in with chop suey in set meal for 1 so we planned to share a rice and this was not possible. Delivery time was very good.

Not enough good things can be said about the Oriental Inn. Delicious !!!

Great food. Used on many occasions, never had a bad meal.

Was quick to deliver, but my note left saying I only had a £20 note wasn't read. The next day I was really ill (sickness and diaherra) tasted fine at the time. I won't be ordering again

The worst place I've ever order from never ordering again from there o do not recommend

We thought the meal was really nice and the service was very good.

Great on all counts, will be using again :)

the worst chinese ever. the chicken in the curry was not normal chicken, the special rice was brown, the sauce on the king prawns was pure vinegar. we never got prawn crackers although we spent over £15.00.

My favourite Chinese and really quick delivery to :-)

Food was hot and one of the best meals i ever had

look no further for chinese in thanet, sooo good

after being called to say food would be late (i didn't mind that) but im sorry to say that the spare ribs were over cooked and the chips were rock hard, and was not very hot, so didn't enjoy this meal at all

The chicken satay was pink in the middle so I didn't touch anything else. A waste of good money.

The food was lovely, friendly delivery staff and excellent delivery time

Absolutely beautfiul food, good portion sizes and and not at all greasy. Will definitely be ordering from here again.

Very nice food, and a lot of food for your money, overall very happy ??

Disgusting. Cold and stale. Not happy.

Lovely food took an hour but yummy

Lovely friendly service great food yum

Highly recommended. Best Chinese in thanet!

Very good food and very present people