Oriental Express in Swindon

Èxcellent delivered food very good quality quick delivery easy to order10/10 very good pleasant delivery driver and polite

Glad I didn’t take any notice of the reviews, Food is really nice and the staff are Very pleasant..And I’ve had a take away from here quite a few times now. Definitely gets my Vote

What a shambles. Ordered chicken with bamboo shoots and water chestnut. Twice received green peppers , onions and carrot. Not 1 beans hoot ot chestnut. After many years will not use again. I hope you shut down. Poor customer service and awful food. Money down the drain

We've always ordered from Oriental Express for the last 5 years - mainly because we live in Cricklade and some days you just want a delivery. Initially - the food was good, fresh and tasty. The last 3 times (approx 6 months), either I or one of my family has had a stomach bug and diarrhoea following their food. To be honest - I resent the fact that I have had to waste a day because I am lying in bed holding my stomach and then running to the bathroom....NOT GOOD!! I'm a nurse so I know my stuff - they clearly have got a hygiene problem - as they say the proof of the pudding is in the eating. The standard of service has deteriorated they have a hygiene problem. I have now told the whole household and friends locally NOT to order from them anymore. As far as I am concerned, the fact that stomach bugs and diarrhoea follow each meal is a crystal clear warning in itself. DO NOT EAT THEIR FOOD UNLESS YOU HAVE A LEAD LINED STOMACH!!

One of the people preparing food coughed in his hands, and then went straight back to handling food. Didn't wash his hands. That would be bad enough when there wasn't a pandemic virus sweeping through the country! I couldn't bear to accept my order so just went home and said a quick prayer for anyone who might have eaten from their recently. I'd steer clear of this place in for a good few months if you want to survive the COVID-19 crisis.

It is always hard to review a takeaway restaurant that fails FAILS TO DELIVER any of the food ordered. Was it so good that the delivery driver couldn't resist the wofts of sweet and sour chicken balls whilst he was scooting across Swindon? I very much doubt it. A restaurant that FAILS TO DELIVER and has the temerity to claim that it did when they can still hear your tummy rumbling down the phone isn't one I would recommend. We should have heeded the recent review that begged us "Don't waste your time or money". How is this place regarded as highly as #282 of 314 restaurants in Swindon? It's a rhetorical question. We know the answer - the service is beyond abysmal. A ranking of #282 of 314 is high, high praise that the Orient Express is wholly undeserving of. AVOID, AVOID, AVOID!

Cold food, 2 hours to deliver, soggy spring rolls were inedible as was the rest of my food due to it being cold, offered a 15% discount off my next order, that won't be happening, would have brought me fresh order but not convinced that wouldn't have taken another 2 hours and at 9.30pm I will not be taking up that offer as I will be in bed in 2 hours! This was great between 2001 and 2012, never again.

We have had food from here since we moved to Swindon. Tried others i the area but none come close to be as good or as quick.

chips were rock solid taste like thay been reheated all food was cold i was told 45 min delivery time it was over a hour and a half i rang 3 times total rubbish i wouldnt order again

I ordered sweet and sour chicken hong Kong style and mushroom chow mein, the chicken was chewy then to realised after I had eaten a few bits of the chicken, the Chicken was raw, I rang and all I got was the chicken was cooked 3 three time and that it cant be raw, the lady on the phone said that she will ring me back and I'm still waiting on the phone call

Quoted 45 minutes for delivery, arrived in 80 minutes food was at best Luke warm and "Soggy" not for me, won't bother again.

Had a meal for 3 first time from Oriental Express. Quick delivery. Lovely food. Too much for us. Best spring rolls lovely dishes . Very helpful on phone as problem with payment . Definately be our regular Chinese takeaway from now.

Ordered from here many times over the years & we always go in to get our food as I’ve never trusted delivery. The food is of very good quality - especially the Satay chicken which is delicious. Portions are very good and food is always hot. My only gripe with this place is the lads behind the counter who can’t even say “hello” when you approach the counter. Also when your bag of food is brought out by the kitchen staff, the lads just read the order outloud - they can’t just look at you and say “your food is ready sir/madam”. We’ve also had a few incorrect orders here. The lads behind the counter don’t care about giving good service, they always seem to sit there messing on their phones with earphones in. However I can tolerate this if the food continues to be good & the order is correct. It’s only a takeaway afterall!!

Order from here most weekends, food hot n lovely although takes at least an hour to arrive. Good people on phone, never had a bad experience.

The wait for the food was near on an hour and a half which Imid a fairly long wait, of the food was great it probably would have been forgotten. The chicken fried rice isn't up to scratch, it's boiled rice possibly flashed in the pan but certainly not fried at all. Beef chow mein was lacking in flavour and very disappointing Garlic and salt chicken was ok but a little to dry, over cooked. Chicken and sweet and sour was alright, quite enjoyable Prawn crackers were nice but don't make up for the poor food Price would be fairly average for the food ordered, just disappointed with the flavours. Won't be ordering for this establishment again sadly

I found the over-the-phone service to be efficient, much to my surprise. As a working gentleman of my class, whom has reviewed a good number of restaurants under the guise of a different 'account' name, I guess you could call me a critic. I myself, had a very pleasant experience. I was answered by a very polite, cordial young man. The order was swiftly hurried along - I tried a different item from each individual section of the menu, to sample all of the flavor and truly discern whether or not the staff worked well under heavy workload. The pricing of the meal was comparatively cheap to other restaurants who had been a disappointment. I could feel the dread welling within me, thinking to myself, "This is going to be terrible, if it's cheap, it must be detestable." The service was great, but there were a few hiccups - as the shops phone lines aren't exactly 'up to scratch' if you will. Shortly after a brisk conversation, my food was to be delivered. It arrived astoundingly quickly, and I couldn't believe it. For such a small, underappreciated establishment, to deliver this quickly - nothing could be good, could it? I was wrong. I opened the lids to my meal, the contents steaming and aromatic. I licked my lips in anticipation, and began to dig in after serving the portions onto my plate, and into bowls. I shall only describe it in a singular word: Palatable. The meal left me filled, happy and wanting more. Many bad reviews had made me almost not order, but brushing that aside, I had an unforgettable experience, and I will order again.

When my order turned up the chicken in my lemon chicken was still pink! I phoned and was told that they would offer me a free lemon chicken with my next meal, nice offer but what would I eat for dinner tonight (it's already 20:15) After a lengthy conversation with the man who answered the phone (not the manager, because the manager was too busy to speak to me) they agreed to send me a fresh portion of lemon chicken. Great, but now I have to wait a further 45 mins for this to be delivered, in the mean time my family have already eaten. When asked if they would also replace the chips, that I had put the uncooked lemon chicken on to, I was told no. So I now have lemon chicken and only lemon chicken and not for another 45 mins. While I was talking to the young man there was, in his words a co worker, offering her unwanted opinion basically telling me to just make do and be happy I was getting a fresh portion sent out to me.

I came here for a small meal for chicken balls and some egg fried rice, total came just over £4 and the quality of the food was fantastic and cooked thoroughly, I would definitely have food from here again!

Estoy absolutamente horrorizados por el servicio que acabamos de vivir por teléfono. Mi novio y yo hemos estado deseando nuestras chino durante todo el día y ahora no estamos tan entusiasmado. que empezamos a la llamada de teléfono con un 'hola, puede que haya una orden" que me dieron una respuesta de "uf qué no oír te encanta' que estaba atónita.

We regularly use this takeaway for convenience, food is reliable and decent. We often use their delivery service (no extra charge) and find that it comes within the time stated when you order, although on the last occasion it was overdue!

Esta comida para llevar chino es, de lejos, el mejor en Swindon. Me dio probado más y aunque hay algunos decentes. Este hotel se clasifica como no:1

Ordered from here a few times in the past and it has been ok ordered food again and the only good thing about it was it got here in good time but the rice was really dry and stodgy the chicken balls were cremated and the beef chow main was really plain so won't be ordering from here again

Food is always good from here, we use the delivery service and it always arrives within the time given!

This has been the most foul takeaway I have had in a long time. I was told 50min wait which is fine but it took 2 hours. My pad thai noodles contained barley any peanuts and were quite frankly NOT pad thai noodles as I usually have. Chicken balls over cooked and greasy. Won't be suprised if I'm ill tomorrow. Don't order from here.

Ordered from here a few times in the past and at first food seemed good quality but every time we order now the food is just going down hill some times the rice is not as hot as it should be we only live down the road and at times it feels the food takes over an hour to get to us